Database Info

VC-1 files crash while seeking

I was just curious if anyone was running into this issue. For some reason, seeking any VC-1 .mkv files will crash MX Player.
My device is a Tab S. It seems to happen regardless of what decoder or codec I'm using.

Megalith said:
I was just curious if anyone was running into this issue. For some reason, seeking any VC-1 .mkv files will crash MX Player.
My device is a Tab S. It seems to happen regardless of what decoder or codec I'm using.
Click to expand...
Click to collapse
I have tsted in my device & everything is working fine. Can you collect the logs by launching mx log collector immediately after crash.
Kindly upload the logs. It will be helpful to resolve your issues.

ktsamy said:
I have tsted in my device & everything is working fine. Can you collect the logs by launching mx log collector immediately after crash.
Kindly upload the logs. It will be helpful to resolve your issues.
Click to expand...
Click to collapse
I've attached a .zip file with the logs.

@bleu8888 could you take a look?
@Megalith stock or custom rom?

CDB-Man said:
@bleu8888 could you take a look?
Click to expand...
Click to collapse
I have already forwarded your report to the developer.
@Megalith
There are lot of audio frame decoding error followed by libc fatal error.
Can you remux your video without audio track (you use mkvtoolnix) & check again?

Megalith said:
I've attached a .zip file with the logs.
Click to expand...
Click to collapse
It looks like a ffmpeg audio codec bug. We are currently working on internal structure renewal for MX Player 1.8.
I will send you a new test build with updated ffmpeg codecs after finishing current task. It would be possible on next week.
Thanks.

bleu8888 said:
It looks like a ffmpeg audio codec bug. We are currently working on internal structure renewal for MX Player 1.8.
I will send you a new test build with updated ffmpeg codecs after finishing current task. It would be possible on next week.
Thanks.
Click to expand...
Click to collapse
Great, thanks for taking a look at that. I look forward to the new build.
I downloaded VLC and it's able to seek without crashing, but I much prefer the minimal UI of MX Player.

[Bug Report][Resolved] HW+ stopped working in 1.7.33

HW and software does work in the last MX Player 1.7.33 but not HW+. It was working in the version before.
I lose the audio boost because this, unless I use software decoding. Using Galaxy note 10.1 2014 with Android 4.4.2 installed by Samsung. Reinstalling the codecs doesn't solve it.
Any way to solve it? If not, is there any way to get the version 1.7.32?. I payed the pro version in Google play but even the free version here is only available the version that crashes 1.7.33:
https://sites.google.com/site/mxvpen/download
I would be happy using the version with ads even I payed the pro as long it doesn't crash.

It seems to be that builds before this 33 were removed because of a license issue with ac3 which have to be removed from now on from mxplayer itself and will be just used with the custom codec.
I can send you a link to download version 32, while this version is being fixed.
https://docs.google.com/file/d/0B2vu-1nch9eYQjUtaVFTUG1YVFk/edit?usp=docslist_api

Thanks. I used your file and it works again. I have not problem with my Galaxy S5, only with the Galaxy 10.1 note 2014 edition.
I hope this problem can be solved in the future or I will be stuck in that version. I can not find any other player in android remotely as good as this one.

karlpj said:
Thanks. I used your file and it works again. I have not problem with my Galaxy S5, only with the Galaxy 10.1 note 2014 edition.
I hope this problem can be solved in the future or I will be stuck in that version. I can not find any other player in android remotely as good as this one.
Click to expand...
Click to collapse
@karlpj Would you send system log after crash using 1.7.33?
Actually not so many codes are changed for HW+ on 1.7.33. It is hard to find the reason because it is not happening on most devices.
Thanks

Included the log as an attachment. I hope this is what you was asking.

The program initially doesn't completely crash, it says: "unfortunately, MX Player Pro has stopped" and returns to the main menu of MX after a while displaying a black screen. If you try again then the program disappear of the screen and returns to the desktop.

karlpj said:
The program initially doesn't completely crash, it says: "unfortunately, MX Player Pro has stopped" and returns to the main menu of MX after a while displaying a black screen. If you try again then the program disappear of the screen and returns to the desktop.
Click to expand...
Click to collapse
Thanks.

karlpj said:
The program initially doesn't completely crash, it says: "unfortunately, MX Player Pro has stopped" and returns to the main menu of MX after a while displaying a black screen. If you try again then the program disappear of the screen and returns to the desktop.
Click to expand...
Click to collapse
@karlpj Would you try latest test version from following link?
https://sites.google.com/site/mxvpen/translation/test-build
Feedback will be appreciated.
Thanks

bleu8888 said:
@karlpj Would you try latest test version from following link?
https://sites.google.com/site/mxvpen/translation/test-build
Feedback will be appreciated.
Thanks
Click to expand...
Click to collapse
No Problem. Done, and I get identical error. The player only works with H/W or software but not with H/W+
Included the attachment with the log.

karlpj said:
No Problem. Done, and I get identical error. The player only works with H/W or software but not with H/W+
Included the attachment with the log.
Click to expand...
Click to collapse
It looks an audio problem. I have enable H/W+ video in preferences but forced SW audio and it works, obviously using software audio. If I enable H/W+ audio again it crashes.

Actually there is a mistake in beta download links.
Free version downloads the pro & pro version downloads the free... ? ? ?
Btw, if you are still in beta
Disable "H/W+ decoder"
Enable "H/W+ audio on S/W decoder"
Play the video in S/W and check whether it crashes or not.

ktsamy said:
Actually there is a mistake in beta download links.
Free version downloads the pro & pro version downloads the free... ? ? ?
Btw, if you are still in beta
Disable "H/W+ decoder"
Enable "H/W+ audio on S/W decoder"
Play the video in S/W and check whether it crashes or not.
Click to expand...
Click to collapse
I installed the pro version.
Using your instructions it doesn't crash.
But it does as soon I return to H/W video and audio.

karlpj said:
I installed the pro version.
Using your instructions it doesn't crash.
But it does as soon I return to H/W video and audio.
Click to expand...
Click to collapse
What happenes when you directly start playing in H/W?
Does it still crashes?

H/W doesn't crash. Never has crashed in these tests. The problem is with H/W+.
The limitation that I had is that H/W doesn't allow audio boost. Obviously now I can use the workaround of using H/W for video and software for audio, but it is a workaround.
Sorry, it is my fault because I said "But it does as soon I return to H/W video and audio."
I mean "But it crashes as soon I return to H/W+ video and audio."

karlpj said:
H/W doesn't crash. Never has crashed in these tests. The problem is with H/W+.
The limitation that I had is that H/W doesn't allow audio boost. Obviously now I can use the workaround of using H/W for video and software for audio, but it is a workaround.
Sorry, it is my fault because I said "But it does as soon I return to H/W video and audio."
I mean "But it crashes as soon I return to H/W+ video and audio."
Click to expand...
Click to collapse
I have just tested myself. HW+ audio will be used with S/W only when it fails to decode. Since you were testing videos with aac/mp3 audio, it won't use H/W+ audio decoder.
That's why it hasn't crashed for you even after enabling H/W+ audio on S/W decoder.
It will crash only if you play any video with ac3 or dts audio track.
Since H/W+ audio causing issues to some specific devices, I can't reproduce it in my device.
In earlier versions H/W+ was using S/W audio. Till the issue is fixed, you can use H/W+ decoder with S/W audio. So, there won't be any difference in H/W+ decoder.
As you know the developer is already aware of this issue, hope he will fix the issue soon.

Thanks!

ktsamy said:
Actually there is a mistake in beta download links.
Free version downloads the pro & pro version downloads the free... ? ? ?
Btw, if you are still in beta
Disable "H/W+ decoder"
Enable "H/W+ audio on S/W decoder"
Play the video in S/W and check whether it crashes or not.
Click to expand...
Click to collapse
Fixed links

karlpj said:
It looks an audio problem. I have enable H/W+ video in preferences but forced SW audio and it works, obviously using software audio. If I enable H/W+ audio again it crashes.
Click to expand...
Click to collapse
Are you using latest firmware? I got an SM-P600 (US edition, though) but can't reproduce this issue throughout 3 firwmare updates from 4.3 to 4.4.2

I have the SM-P600 with 4.4.2 No other firmware is available in UK, at least using the official Samsung update here.

karlpj said:
I have the SM-P600 with 4.4.2 No other firmware is available in UK, at least using the official Samsung update here.
Click to expand...
Click to collapse
It is fixed on 1.7.34 which will be available shortly on Google Play Store, or you can download directly from https://sites.google.com/site/mxvpen/download
Thanks

Video problem

Video plays fast in mx player if i disable audio it plays normally.In vlc player it plays perfectly.Old mx player 1.7.40 is also playing it perfectly

dhruvdave said:
Video plays fast in mx player if i disable audio it plays normally.In vlc player it plays perfectly.Old mx player 1.7.40 is also playing it perfectly
Click to expand...
Click to collapse
Can you upload the logs...?
Sent from my SM-G900H using Tapatalk

ktsamy said:
Can you upload the logs...?
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse
I am uploading log

Posted logs

dhruvdave said:
Posted logs
Click to expand...
Click to collapse
Does it happen with HW & SW as well..?
Can you share a sample video..?
Sent from my SM-G900H using Tapatalk

It happens with hw+ and sw.hw is working fine

dhruvdave said:
It happens with hw+ and sw.hw is working fine
Click to expand...
Click to collapse
Is it happen on all videos? If not, would you share video file having this issue?

bleu8888 said:
Is it happen on all videos? If not, would you share video file having this issue?
Click to expand...
Click to collapse
It does not happen with all the videos.I am uploading sample file.It is a dual audio file.Use Hindi audio to reproduce issue

Uploaded the video

dhruvdave said:
Uploaded the video
Click to expand...
Click to collapse
It seems that the hindi audio track is partially corrupted. But, the old ffmpeg used on 1.7.40 handles corrupted streams well. I have already intimated the issue to the developer. Since I was busy with my work, I couldn't read/write any replies.

ktsamy said:
It seems that the hindi audio track is partially corrupted. But, the old ffmpeg used on 1.7.40 handles corrupted streams well. I have already intimated the issue to the developer. Since I was busy with my work, I couldn't read/write any replies.
Click to expand...
Click to collapse
Thank you

dhruvdave said:
Video plays fast in mx player if i disable audio it plays normally.In vlc player it plays perfectly.Old mx player 1.7.40 is also playing it perfectly
Click to expand...
Click to collapse
It will be fixed on next version.

bleu8888 said:
It will be fixed on next version.
Click to expand...
Click to collapse
Thank you

bleu8888 said:
It will be fixed on next version.
Click to expand...
Click to collapse
It is fixed with latest update thanks

[BUG] Alternate HW+ Decoder problem

when using the new alternate HW+ decoder no video shows embedded subtitles......... the old hw+ decoder plays the files perfectly with subs but this new one doesn't show subtitles whatsoever........

caspianprince said:
when using the new alternate HW+ decoder no video shows embedded subtitles......... the old hw+ decoder plays the files perfectly with subs but this new one doesn't show subtitles whatsoever........
Click to expand...
Click to collapse
Can collect the bug report & share here.
FYI, now if you disable the subtitle on one video it will be disabled on further playbacks. You have to manually select the subtitle again. Once you select the subtitle it will be enabled everytime till you disable it again.
Sent from my SM-G900H using Tapatalk

ktsamy said:
Can collect the bug report & share here.
FYI, now if you disable the subtitle on one video it will be disabled on further playbacks. You have to manually select the subtitle again. Once you select the subtitle it will be enabled everytime till you disable it again.
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse
i know that and my subtitle is enabled....it's just that whenever i am using newer hw+ the subtitle doesn't show and whenever i am using older hw+ OR HW OR SW subtitle shows....... u don't have that problem???

caspianprince said:
i know that and my subtitle is enabled....it's just that whenever i am using newer hw+ the subtitle doesn't show and whenever i am using older hw+ OR HW OR SW subtitle shows....... u don't have that problem???
Click to expand...
Click to collapse
No, I can't reproduce. Can you provide a sample clip?
Sent from my SM-G900H using Tapatalk

here is the log......... first i played the video with alternate hw+ and the subtitle didn't show..next i played it with older hw+ and subtitle showed........ then took the report

I cannot remember what video it was, but it was an mkv, when playing a video the subtitles would show even though they were disabled, then if i enabled subtitles i would have two identical sets of subtitles, though one set was a few pixels apart from the other.
John.

caspianprince said:
here is the log......... first i played the video with alternate hw+ and the subtitle didn't show..next i played it with older hw+ and subtitle showed........ then took the report
Click to expand...
Click to collapse
Subtitle rendering & Media Playback both are individual functions. It less likely to conflict.
Just downloaded the original video & tested myself. After test & trails I have found that "Improve SSA rendering" option in Settings > Subtitle > Text is somehow affects when using new HW+ decoder for video decoding. Report passed to the developer. Just disable it as a temporary solution till the developer fixes the issue.
Edit: Update from developer
@caspianprince
It's internally fixed & next update will fix the issue with SSA subtitle rendering issue when used with new HW+.

ktsamy said:
Subtitle rendering & Media Playback both are individual functions. It less likely to conflict.
Just downloaded the original video & tested myself. After test & trails I have found that "Improve SSA rendering" option in Settings > Subtitle > Text is somehow affects when using new HW+ decoder for video decoding. Report passed to the developer. Just disable it as a temporary solution till the developer fixes the issue.
Edit: Update from developer
@caspianprince
It's internally fixed & next update will fix the issue with SSA subtitle rendering issue when used with new HW+.
Click to expand...
Click to collapse
Thank you man!

caspianprince said:
Thank you man!
Click to expand...
Click to collapse
@caspianprince Would you try latest beta version? I think this issue is fixed.
https://sites.google.com/site/mxvpen/translation/test-build

bleu8888 said:
@caspianprince Would you try latest beta version? I think this issue is fixed.
https://sites.google.com/site/mxvpen/translation/test-build
Click to expand...
Click to collapse
Just tried it..... the problem is fixed...... nice work!! Thanks

Corruption in small to medium parts of the video is a reason i dont use HW+ i would rather use HW with lower volume.
John.

Tinderbox (UK) said:
Corruption in small to medium parts of the video is a reason i dont use HW+ i would rather use HW with lower volume.
John.
Click to expand...
Click to collapse
Are you still encountering the issue even after updating to 1.9.3?
Instead of generic statements, Kindly report it along with sample video and bug report. It will be helpful to get the issues fixed.
Sent from my SM-G900H using Tapatalk

I am on the latest on Google Play, MX Player Pro 1.7.40 I am on kitkat v4.4.4 for the Rockchip RK3229
John.
ktsamy said:
Are you still encountering the issue even after updating to 1.9.3?
Instead of generic statements, Kindly report it along with sample video and bug report. It will be helpful to get the issues fixed.
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse

Tinderbox (UK) said:
I am on the latest on Google Play, MX Player Pro 1.7.40 I am on kitkat v4.4.4 for the Rockchip RK3229
John.
Click to expand...
Click to collapse
New HW+ is available only to the devices with android 5.0+. Old HW+ method may not be compatible with old devices especially when the android media framework is modified by the OEM or by Rom developer in case of custom rom.
Sent from my SM-G900H using Tapatalk

So if you are on v4 kitkat or under MX Player is not interested in fixing bug`s most Android users are running kitkat 27.7% as of 2016
John.

Tinderbox (UK) said:
So if you are on v4 kitkat or under MX Player is not interested in fixing bug`s most Android users are running kitkat 27.7% as of 2016
John.
Click to expand...
Click to collapse
It's not a bug. Android 5.0+ provides a official API to use system decoders in native programming language. When a particular encoding profile is not supported you may still have issues in new HW+ as well.
Sent from my SM-G900H using Tapatalk

This is on my MiniMXQ TV Box Android v4.4.4 - 1GB/8GB - Rockchip RK3229 SOC
MX Player Pro V1.7.40
Video file "Hagure Yuusha no Aesthetica - 01 10bit H.264 AAC.mp4"
HW+ - Normal video speed and sound, but image has intermittent break-up from small to large areas.
HW - Frozen perfect image, if you select another point in the video, you get 1/2 second of playback and then a freeze, perfect image
SW - video and sound quality great, but video is very jerky
Thanks for the help
John.

Tinderbox (UK) said:
This is on my MiniMXQ TV Box Android v4.4.4 - 1GB/8GB - Rockchip RK3229 SOC
MX Player Pro V1.7.40
Video file "Hagure Yuusha no Aesthetica - 01 10bit H.264 AAC.mp4"
HW+ - Normal video speed and sound, but image has intermittent break-up from small to large areas.
HW - Frozen perfect image, if you select another point in the video, you get 1/2 second of playback and then a freeze, perfect image
SW - video and sound quality great, but video is very jerky
Thanks for the help
John.
Click to expand...
Click to collapse
It looks like a system decoder issue. If it's supported it suppose to be playable in HW decoder. When you have tried HW decoder, it hows thrown a unknown error. Does any other player works? I think that particular video will have issues with every player?
Can you try MX Player Pro 1.8.9 beta 2 & share the bug report again?
Sent from my SM-G900H using Tapatalk

I am on kitkat v4.4.4
MX Player Pro 1.8.9 beta 2 needs android v5.1 or above as far as i know.
https://sites.google.com/site/mxvpen/download
John.
ktsamy said:
It looks like a system decoder issue. If it's supported it suppose to be playable in HW decoder. When you have tried HW decoder, it hows thrown a unknown error. Does any other player works? I think that particular video will have issues with every player?
Can you try MX Player Pro 1.8.9 beta 2 & share the bug report again?
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse

Tinderbox (UK) said:
I am on kitkat v4.4.4
MX Player Pro 1.8.9 beta 2 needs android v5.1 or above as far as i know.
https://sites.google.com/site/mxvpen/download
John.
Click to expand...
Click to collapse
Beta versions will work on Android 4.0 & above.
You can download the latest nightly version from the official beta webpage ( https://sites.google.com/site/mxvpen/translation/test-build )

HW+ Issues on MX Player 1.9.7

anyone else get choppy hw+ playback on their oneplus 5? issue disappears completely when using sw or regular hw decoder

I'm finding the MX Player betas are really flakey right now.. The lastest one fixed seeking with the remote control (finally - was broken since the last stable) but somehow broke HW+ decoding on the Nvidia Shield TV, which has always worked flawlessly before.

gmanhatesu said:
anyone else get choppy hw+ playback on their oneplus 5? issue disappears completely when using sw or regular hw decoder
Click to expand...
Click to collapse
Hi,
can you collect a bug report immediately after the issue & share here with us?

osm0sis said:
Anybody else finding the MX Player betas are really flakey right now? The lastest one fixed seeking with the remote control (finally - was broken since the last stable) but somehow broke HW+ decoding on the Nvidia Shield TV, which has always worked flawlessly before.
Click to expand...
Click to collapse
can you collect a bug report & share here?
It will be better if you can provide a sample video or link to a sample video that has issues.

Thirumalai.K said:
can you collect a bug report & share here?
It will be better if you can provide a sample video or link to a sample video that has issues.
Click to expand...
Click to collapse
It's every streamed video on the Nvidia Shield TV. I've got SMB shares mounted on the Shield and these "local" videos all works fine.
Where things are broken is with network streamed (I generally use Terrarium TV). HW+ and Software decoders both now refuse to work, only HW works after the last MX app updates and even HW crashes midstream at times complaining of not supporting the video codec (even though it's already been playing just fine).
Here's a bug report directly after starting play of a streamed file as HW, and just after I've tried to use HW+ and Software (to try and ensure it contains something useful).

osm0sis said:
It's every steamed video on the Nvidia Shield TV. I've got SMB shares mounted on the Shield and these "local" videos all works fine.
Where things are broken is with network steamed (I generally use Terrarium TV). HW+ and Software decoders both now refuse to work, only HW works after the last MX app updates and even HW crashes midstream at times complaining of not supporting the video codec (even though it's already been playing just fine).
Here's a bug report directly after starting play of a streamed file as HW, and just after I've tried to use HW+ and Software (to try and ensure it contains something useful).
Click to expand...
Click to collapse
The issue is fixed on 1.9.8. Can you check it out?

Thirumalai.K said:
The issue is fixed on 1.9.8. Can you check it out?
Click to expand...
Click to collapse
Yes! Totally fixed. Fantastic work! Thank you.

I am using 1.9.8 when playing vp9 videos on my redmi note 4 it gets struck I am using miui before today's update I don't have this problem

jeevan_500 said:
I am using 1.9.8 when playing vp9 videos on my redmi note 4 it gets struck I am using miui before today's update I don't have this problem
Click to expand...
Click to collapse
In which decoder you are trying?
kindly share the bug report.

Thirumalai.K said:
In which decoder you are trying?
kindly share the bug report.
Click to expand...
Click to collapse
I am using hw+ decoder how to take bug report in the app

jeevan_500 said:
I am using hw+ decoder how to take bug report in the app
Click to expand...
Click to collapse
If*you*are*not*familiar*about*how*to*collect*a*bug*report,*Kindly*read*the*sticky*thread*about*how*to*collect*the*bug*report*( https://forum.xda-developers.com/apps/mx-player/guide-how-to-collect-logcat-report-bug-t2843144 ).
You can find some more detailed additional methods on our website which can be used to collect complete system logs ( https://sites.google.com/site/mxvpen/report-an-issue ).
BTW, What about HW decoder?

Thirumalai.K said:
If*you*are*not*familiar*about*how*to*collect*a*bug*report,*Kindly*read*the*sticky*thread*about*how*to*collect*the*bug*report*( https://forum.xda-developers.com/apps/mx-player/guide-how-to-collect-logcat-report-bug-t2843144 ).
You can find some more detailed additional methods on our website which can be used to collect complete system logs ( https://sites.google.com/site/mxvpen/report-an-issue ).
BTW, What about HW decoder?
Click to expand...
Click to collapse
Here is my bug reportView attachment report_2017-09-21_212422.zip

Thirumalai.K said:
If*you*are*not*familiar*about*how*to*collect*a*bug*report,*Kindly*read*the*sticky*thread*about*how*to*collect*the*bug*report*( https://forum.xda-developers.com/apps/mx-player/guide-how-to-collect-logcat-report-bug-t2843144 ).
You can find some more detailed additional methods on our website which can be used to collect complete system logs ( https://sites.google.com/site/mxvpen/report-an-issue ).
BTW, What about HW decoder?
Click to expand...
Click to collapse
Any solution for the bug I send

jeevan_500 said:
Any solution for the bug I send
Click to expand...
Click to collapse
According to the logs, you have played a HEVC video & not vp9.
Is it a file that has the issue?

Thirumalai.K said:
According to the logs, you have played a HEVC video & not vp9.
Is it a file that has the issue?
Click to expand...
Click to collapse
It has the bug for both hecv and vp9 files and the problem is with hw+ decoder but when I play in hw decoder no problem . No I played the file on pc it plays perfectly

Thirumalai.K said:
Hi,
can you collect a bug report immediately after the issue & share here with us?
Click to expand...
Click to collapse
i returned my oneplus 5 and got an axon 7 instead but the issue still remains, does it with every file unless switching to sw decoder, vlc plays files smoothly however.

gmanhatesu said:
i returned my oneplus 5 and got an axon 7 instead but the issue still remains, does it with every file unless switching to sw decoder, vlc plays files smoothly however.
Click to expand...
Click to collapse
still having this issue with the latest version of mxplayer

gmanhatesu said:
still having this issue with the latest version of mxplayer
Click to expand...
Click to collapse
can you just disable subtitle & check again?

Thirumalai.K said:
can you just disable subtitle & check again?
Click to expand...
Click to collapse
disabled subtitles issue is still there

gmanhatesu said:
disabled subtitles issue is still there
Click to expand...
Click to collapse
I have downloaded the same video & checked in our test devices. none of our devices has the issues.
can you make a screen record for us?
Is it happens with HW decoder as well?
can you collect the complete logs using logcat?