Weird red LIGHT! - Sony Xperia XZ Premium Questions & Answers

Hi guys. I have just now received my XZP today. While I am using the phone, a faint red light is glowing constantly on the top right corner(on the right side to the Sony logo). Does anyone know what that means? And while I take photos with my rear camera, the picture taken seems to be soft. Is this a serious problem. Should I return my unit or can it be fixed with a software update? Thanks in advance guys.

Its a sensor.

maharoof said:
Hi guys. I have just now received my XZP today. While I am using the phone, a faint red light is glowing constantly on the top right corner(on the right side to the Sony logo). Does anyone know what that means? And while I take photos with my rear camera, the picture taken seems to be soft. Is this a serious problem. Should I return my unit or can it be fixed with a software update? Thanks in advance guys.
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It's a proximity sensor. You can turn off adaptive brighness and it won't turn on unless you call someone.
It's absolutely nothing to worry about. The sensor uses infrared light and, maybe, you're a bit better at detecting it than other people.

I can only see it on mine when in the dark. I do use adaptive screen brightness.

Related

[Q] Camera - Reds coming out pink!!!

When I take a photo of something red is comes out more pink than red! Is this a known problem? Is it fixed in the new OTA?
Is there any setting I can try to reduce the problem?
Thanks
Did you try viewing the pics on your computer instead of on the Sensation screen? Might be an issue with "temperature"
dino_Donis said:
When I take a photo of something red is comes out more pink than red! Is this a known problem? Is it fixed in the new OTA?
Is there any setting I can try to reduce the problem?
Thanks
Click to expand...
Click to collapse
i also noted that. i took a pic of a red flower and it has come pinkish. thats the only grouse as the pic has outstanding details otherwise, easily quite close to quality of my panasonic Tz-15 which has a Leica lens.
Yes I viewed it on an LED PC screen, I have a red car and it doesn't look good when photographed with my phone :-(

uneven camera capture color. help. RMA?

if I could apply a simple filter that would be sufficient.
I don't know if my old camera had this. this is an RMA I got after internal sensors like light, prox, and accel stopped working. new box, I presume new. don't see why it wouldn't be.
the phone has gotten hot before when using Qi charger. I know heat affected the HTC One m7 sensor, could it be doing so to this one?
you're looking for a roundish oval shaped tint to the photo. its roughly in the middle.
I'm getting into Instagram more and this is really bugging me. what do you think i should do? I hate to be such a pedant but...
I don't think it used to do this
older videos I don't notice it

Z5 Display problems brightness/illumination

Hi all,
i got a problem with my display.
The brightness/illumination on display when displaying content with white background is from what I see not correct.
A certain part in the middle of my display is clearly more illuminated then the rest. But only when showing the color white.
I did the diagnosis test in the menus and here it occurred again.
Does anybody have the same issue?
Is this a display problem so I have to change my phone? Or is this just a calibration problem?
Thanks in advance
I have the same problem on my z5 Dual. White backgrounds and the screen brightness increases. Not sure why this is.
DonJacob said:
Hi all,
i got a problem with my display.
The brightness/illumination on display when displaying content with white background is from what I see not correct.
A certain part in the middle of my display is clearly more illuminated then the rest. But only when showing the color white.
I did the diagnosis test in the menus and here it occurred again.
Does anybody have the same issue?
Is this a display problem so I have to change my phone? Or is this just a calibration problem?
Thanks in advance
Click to expand...
Click to collapse
I don't have any kind of problem like this with my phone
Does it do the same in manual brightness mode? If so, you probably got a faulty screen .
schecter7 said:
Does it do the same in manual brightness mode? If so, you probably got a faulty screen .
Click to expand...
Click to collapse
By manual you mean adaptive brightness off right?
If so yes in manual mode too
Here i made a photo of my display.
I think you can see it pretty good
https://drive.google.com/file/d/0B0xQH_tcyAA-bGhBQ0FTN1ZrWVk/view?pli=1
I have exactly the same white spot on my black Z5, even in the same location. Very annoying, especially when scrolling through Facebook, Twitter and other apps with white background. On my iPhone 6S which I also use the screen is perfect.
DonJacob said:
Here i made a photo of my display.
I think you can see it pretty good
https://drive.google.com/file/d/0B0xQH_tcyAA-bGhBQ0FTN1ZrWVk/view?pli=1
Click to expand...
Click to collapse
You got a bright patch in the middle too - interesting. Maybe you could take this picture again vertically (without tilt & finger smudges) in a dark room ? I never saw 100% uniform white on any LCD & Amoled mobile screen, but yours don't look acceptable.
schecter7 said:
You got a bright patch in the middle too - interesting. Maybe you could take this picture again vertically (without tilt & finger smudges) in a dark room ? I never saw 100% uniform white on any LCD & Amoled mobile screen, but yours don't look acceptable.
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Click to collapse
Screen doesn't rotate to vertical in the diagnosis settings.
schecter7 said:
You got a bright patch in the middle too - interesting. Maybe you could take this picture again vertically (without tilt & finger smudges) in a dark room ? I never saw 100% uniform white on any LCD & Amoled mobile screen, but yours don't look acceptable.
Click to expand...
Click to collapse
But this is definitely a defect screen. The bright patch in the middle is really annoying when scrolling
I returned mine today, the bright patch in the center together with all other issues was just too much. Got an S6 Edge+ instead, same weight but much larger and much better looking screen.
I have the same issue, but Sonys repair shop say there is nothing wrong which I refuse to accept. See my reply in this thread: http://forum.xda-developers.com/xperia-z5/help/xperia-z5-backlight-unevenness-t3229903
Scandinavian said:
I have the same issue, but Sonys repair shop say there is nothing wrong which I refuse to accept. See my reply in this thread: http://forum.xda-developers.com/xperia-z5/help/xperia-z5-backlight-unevenness-t3229903
Click to expand...
Click to collapse
Did you have a look at the picture of my display which i posted?
If it's like this anybody should clearly see it
@Scandinavianhttps://drive.google.com/file/d/0B0xQH_tcyAA-bGhBQ0FTN1ZrWVk/view?usp=sharing
@Scandinavian https://drive.google.com/open?id=0B0xQH_tcyAA-bGhBQ0FTN1ZrWVk
I'm in Singapore and on my second Z5 and there is still this unevenness in the backlight. The first set was more obvious and in the middle which was really irritating. This second one has two minor spots but they sort of form a line to the middle of the screen. It's kind of disappointing that the QC level of this product is so ****ty. Two straight out of shrink-wrapped boxes!
They are also from two revisions; the tray is different on both of mine... on the first set it was stupid with the microsim and sd slot on opposite sides meaning you had to slide one in half way to keep the sim card in before putting in the SD card. The second one made more sense with both the sim card and sd card on the same side.
I'm still pondering if I should bring it down to the telco to make another change...sigh.
guys my z5 had display but no backlight, I have bypassed the "V" and "A" both fuses still theres no backlight can anyone help?

Light Bleeding

I've decided to start a new thread to gain some focus on this issue.
It is common on the U11 according to some posts.
I've just noticed after the recent update, maybe it was there from the beginning, that this device has a lot of light bleed around the sides when using always-on feature. Some parts of the edges of the device has greater light bleed than other sections.
It's quite noticeable and adds more light to the room at night. If only the time was showing it would be perfect. This is what I thought was there before the upgrade. However I believe that any light bleeding is a hardware thing not a software thing.
This could be a reason why it drains the battery so much.
The light bleeding isn't noticeable during the day as far as I have checked.
Maybe I should return this device but not sure if HTC will agree.
globalgpj said:
I've decided to start a new thread to gain some focus on this issue.
It is common on the U11 according to some posts.
I've just noticed after the recent update, maybe it was there from the beginning, that this device has a lot of light bleed around the sides when using always-on feature. Some parts of the edges of the device has greater light bleed than other sections.
It's quite noticeable and adds more light to the room at night. If only the time was showing it would be perfect. This is what I thought was there before the upgrade. However I believe that any light bleeding is a hardware thing not a software thing.
This could be a reason why it drains the battery so much.
The light bleeding isn't noticeable during the day as far as I have checked.
Maybe I should return this device but not sure if HTC will agree.
Click to expand...
Click to collapse
According to some early buyer, U11+ shows the light bleeding only from the bottom right corner of the display.
Also it should be barely noticeable: if your unit has "lot of light bleed around the sides" maybe it has a faulty or not properly assembled display...or maybe you are exaggerating things!
Can you please show a picture of this issue?
In darkness, the light bleed is visible, and expected on an LCD because you can not light up just the pixels (the date and notification floating window) which you want to show on an LCD . The whole screen has to be lit up with minimal brightness.
In normal lighting, its not visible at all because the brightness on U11+ can go down quite a bit and blacks are blacker than I have seen on an LCD.
See attached image.
Not sure what's acceptable with light bleeding by HTC's standards or most mobile manufacturers.
globalgpj said:
See attached image.
Not sure what's acceptable with light bleeding by HTC's standards or most mobile manufacturers.
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Click to collapse
Ouch! That really looks bad.
I was eyeing this phone, and can't decide between it and the LG V30. Both seem to be a lottery with the displays unfortunately...
globalgpj said:
See attached image.
Not sure what's acceptable with light bleeding by HTC's standards or most mobile manufacturers.
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Click to collapse
Got my HTC u11 plus today and my screen has the same kind off light bleed.
It's only on the "smart display" though
Elvemoon said:
Got my HTC u11 plus today and my screen has the same kind off light bleed.
It's only on the "smart display" though
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Click to collapse
Can't believe I'm the first one to ask, but is it the UK or Asia model?
codrin.brustureanu said:
Can't believe I'm the first one to ask, but is it the UK or Asia model?
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Click to collapse
Asia model , its very minimal on my phone. Have to stand in a dark room to see the bleed in the right hand corner
Mine is direct from Taiwan.
Yes, the bleed is only noticeable using the always-on feature.
I could swear I didn't notice it before the recent update. But it's got to be a hardware thing.
LCD Panel + Backlight = visible light on black screen. No surprises here tbh lol
Galactus said:
LCD Panel + Backlight = visible light on black screen. No surprises here tbh lol
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Click to collapse
Exactly!! To all the HTC detractors making this a huge issue, show me an LCD screen which does not have it.
Here is another nugget: the non-uniform light bleed shown in the photo above is because of special algorithm followed by always on display software. If you just do a full screen black (use the Full Screen Test from play store), you will see a uniform backlighting, which is the best I have seen on an LCD. U11+ display has no defects in my opinion.
HTC should not have even tried AOD on an LCD screen.
Htc m9 and 10 didn't have that much
vegetaleb said:
Htc m9 and 10 didn't have that much
Click to expand...
Click to collapse
I have the HTC 10. The black on HTC U11+ is blacker than the black on HTC 10 i.e. the backlight is even lower on U11+ than 10. I tested using the Full Screen Test I mentioned above. I would like to mention again that non-uniform light bleed is only an issue with always-on-display, and not with the screen in general. And its the non-uniformity of backlight that makes it seem like an issue.
Thanks for all the feedback.
I'm very happy with the U11+.
I just selected the option to turn the always-on feature when I move the device, so it's very liveable.
HTC has always been my favourite manufacturer for the last 13+years. The HD2 one of the best years ago.
Ouch, this light bleed seems harsh. Although it should be expected given the screen's technology.
It's not a default. Devsk explained it well, I wouldn't worry it
Even my Moto X Pure LCD screen has bleed, but it is only visible in total darkness on a black screen. Doesn't bother me in the least.
PS Anyone who is curious can download the Backlight Bleed Test app from the Playstore to view how much bleed your particular LCD screen has.
People who think this is normal for LCD screens, let me stop you right there! The HTC U11+ has blacks nearly as black as LED screens, even at night. There was no light bleed when I received this device. I held it next to the S8 Plus, and both had almost the same black values. It's amazing.
After a week however, I suddenly had an extreme light bleed, 0,5cm around all edges, like some sort of weird snow theme. Luckily it faded within an hour. Now it's normal again, except for the down right corner. That's only noticable when the screen is black, and it shows the time. It's barely noticable though.
This incident led me to believe it's anything but normal. The seller told me it's alright to exchange my device for a new one, so I hope it's not an issue with all devices. :fingers-crossed:
You'd think it's an hardware issue, but what are the possibilties the software influenced the backlight? Any thoughts?
UPDATE:
Just had a software update, and the light bleed is gone now. Even in the down right corner. Is this a coincidence, or do you think it might have been a software problem?
Barendbakkelei said:
UPDATE:
Just had a software update, and the light bleed is gone now. Even in the down right corner. Is this a coincidence, or do you think it might have been a software problem?
Click to expand...
Click to collapse
What software update did you get ?
What's the version number?

purple tint camera lowlight

hello, I have at low light in the middle of the camera always a purple color. does anyone have a solution? is it the same with you? most on grey backround! thx
patpitt said:
hello, I have at low light in the middle of the camera always a purple color. does anyone have a solution? is it the same with you? most on grey backround! thx
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Click to collapse
Yeah, I noticed the same bug when I took a photo of my grey sofa today. Strange and irritating.
Hope the camera will soon get updated with a fix.
badadam said:
Yeah, I noticed the same bug when I took a photo of my grey sofa today. Strange and irritating.
Hope the camera will soon get updated with a fix.
Click to expand...
Click to collapse
yes, me too i hope motorola can fix the problem and it is not a hardware problem.
patpitt said:
yes, me too i hope motorola can fix the problem and it is not a hardware problem.
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Click to collapse
I've adressed the bug on Lenovo's Motorola one vision forum hoping for a solution/fix.
Check if it doesn't look like G5+ tinted corners. https://forum.xda-developers.com/g5-plus/help/red-corner-60fps-videos-t3578606
.czarodziej said:
Check if it doesn't look like G5+ tinted corners. https://forum.xda-developers.com/g5-plus/help/red-corner-60fps-videos-t3578606
Click to expand...
Click to collapse
Video recording is fine. It's just the photos. Ser attached files.
ø
.czarodziej said:
Check if it doesn't look like G5+ tinted corners. https://forum.xda-developers.com/g5-plus/help/red-corner-60fps-videos-t3578606
Click to expand...
Click to collapse
Video recording is fine. It's just the photos. See attached files.
I had to try it myself after seeing those images from @badadam
I experienced the same thing, and you can even see the purple tint in the view finder without taking an actual photo so it can't be because of some post processing on images.. But it's only concentrated to the middle for some reason.
I got this answer from a support guy on the Lenovo one vision foum:
This looks like a limitation of the hardware under very specific conditions. I suspect attempts to tune it out were determined to cause other side effects, but we will report it.
I´ve now asked if my device has to be returned/swapped if it is a hardware issue or if a future update can fix the problem.
I recieved the following answer to the above question from Lenovo:
Yes, that's what I mean. My personal recommendation would be to use the Night Vision feature, as previously suggested. Flash always leaves some kind of visual variation. Replacing it with a new motorola one vision won't make a difference.
I then took the attached photo (taken with night vision, indoors, not in low light) and sent it as reply asking if it is a general problem with the one vision or I and others that have experienced the problem have faulty devices.
I am tempted to returning/swapping the device in the hope of the latter.
Otherwise I will probably return the device to buy another phone. Which would be sad as I am otherwise very satisfied with the one vision. But I can't live with a phone that can't take perfect indoors photos.
That's only last update
This is before update.
Only SW issue

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