"Software Install Failed!" Official OTA Update L29C432B581 - Mate 8 Q&A, Help & Troubleshooting

Hello XDA community,
im currently on a not rooted device, current version L29C432B560 and getting Systemupdate message to the new version L29C432B581, after i download the new package and the phone restarts into normal recovery mode, it starts install the update but after 10% i get this message:
"Software Install Failed!
Failed to check the update package.
Please download the package again".
... i tryed factory reset and download it again but same error appears. Anyone else have this problem or know how i can update?
http://fs5.directupload.net/images/170610/8yws9lz2.png
EDIT - HERE IS THE FIX FOR THIS PROBLEM
the fix is in this, post, i had to try this description 2 times, frist time didnt worked, delete all update files from your SD card before you try this:
https://forum.xda-developers.com/mate-8/general/mini-review-nxt-l29c432b581-guide-how-t3620079
thank you blackinfinity

bouuman said:
Hello XDA community,
im currently on a not rooted device, current version L29C432B560 and getting Systemupdate message to the new version L29C432B581, after i download the new package and the phone restarts into normal recovery mode, it starts install the update but after 10% i get this message:
"Software Install Failed!
Failed to check the update package.
Please download the package again".
... i tryed factory reset and download it again but same error appears. Anyone else have this problem or know how i can update?
http://fs5.directupload.net/images/170610/8yws9lz2.png
Fix:
the fix is in this, post, i had to try this description 2 times, frist time didnt worked, delete all update files from your SD card before you try this:
https://forum.xda-developers.com/mate-8/general/mini-review-nxt-l29c432b581-guide-how-t3620079
thank you blackinfinity
Click to expand...
Click to collapse
Hi bouuman.in first go and search about Frimware Finder update then try it again
And use the registery for beta option on app to not get authentication error or croped frimware.
Goodluck
Sent from my HUAWEI HUAWEI NXT-L29 using XDA Labs

I make the Update via Hi Suite,to B581,works at the first time without any Problem

Related

Parsing error when attempting to root with razorclaw

Please help me, I just purchased my Transformer last night and went to root it with razorclaw. It had already been removed from the market so i downloaded the APK but got a parsing error when I attempted to install. I then downloaded it on my computer and put it on a microsd card. Still getting a parsing error. I don't know what to do.
That message is usually cause by app that's not compatible or a bad download.
Since we know it work for the TF it's probably a bad download.
Try a different browser or download manager. Have you tried downloading directly on the TF?
Yes but I also tried downloading it on my computer and transferring it over.
Have you tried installing any other apk? Do you get the same error or they install OK?
Ok so i downloaded a different APK and got the same error. I have allow unknown sources checked. So what is it then?
You can try a few things
-try an "app installer" (if market app install)
-If you have ADB, try installing via ADB
Code:
adb install <path_to_apk>
-You can also try to get a logcat while installing an apk to see what's wrong
-You might just have to do a factory reset as a last resort.
i had to let mine update then this error went away and rooting went silky smooth
Have you got the latest os version?
I downloaded it with opera mobile and it worked for me.
xredbeardx said:
Please help me, I just purchased my Transformer last night and went to root it with razorclaw. It had already been removed from the market so i downloaded the APK but got a parsing error when I attempted to install. I then downloaded it on my computer and put it on a microsd card. Still getting a parsing error. I don't know what to do.
Click to expand...
Click to collapse
You need to be fully updated with 3.2.1 then it should work.
Sent from my HTC EVO 3D using xda premium
nanobutter said:
You need to be fully updated with 3.2.1 then it should work.
Sent from my HTC EVO 3D using xda premium
Click to expand...
Click to collapse
I can confirm that, I also had that problem with my wife's TF before I realized that I did not have the latest OTA update. After applying the OTA, it installed without problems. The tool is probably compiled with minimum API level 13 (HC 3.2), so trying to install on earlier versions will trigger that error (although I'd expect a message with better explanation of the error).

[Q] Phone wont update to 9.18.79

My phone dosent want to update because at one point I was using TB and removed chrome from my phone and installed the app version from play store. Now when I go to update, it reboots into recovery, begins installing, then fails. When I check to see wy its not updating, it gives me a long string of numbers and letters and says .. chrome.apk .. and then it says update aborted.... so I was wondering if anyone knew a way I can fix this because I have a backup of chrome when it was a system app but when I install it, it still does the same thing.
Tyler2265 said:
My phone dosent want to update because at one point I was using TB and removed chrome from my phone and installed the app version from play store. Now when I go to update, it reboots into recovery, begins installing, then fails. When I check to see wy its not updating, it gives me a long string of numbers and letters and says .. chrome.apk .. and then it says update aborted.... so I was wondering if anyone knew a way I can fix this because I have a backup of chrome when it was a system app but when I install it, it still does the same thing.
Click to expand...
Click to collapse
Try rebooting after you're done and see if it did update. A few people have reported that the update said it failed, but when they rebooted the update actually did work. If that fails, then you can just update through RSD.
RikRong said:
Try rebooting after you're done and see if it did update. A few people have reported that the update said it failed, but when they rebooted the update actually did work. If that fails, then you can just update through RSD.
Click to expand...
Click to collapse
Yea, I've tried to update it tons of times and it keeps failing because of chrome not being a system apk. I did try the option on this thread http://forum.xda-developers.com/showthread.php?p=33028928 but, realizing I was on 4.1.2, it failed again and since not using a nexus 7, I'm not sure it will work anyway. I could go with RSD but I was hoping there might be another way to fix it without wiping all the data.

[Q] Lollipop OTA downloaded, install failed, now it says I'm up to date?

Hello,
So I finally got the notification to download OTA Lollipop today, which I did. Problem is, when I went to install it, the phone restarted, an ERROR screen popped up. I restarted the phone, the update wasn't installed and now when I "Check for Updates" it says I'm up to date.
How can I install the update without side-loading it?
couto607 said:
Hello,
So I finally got the notification to download OTA Lollipop today, which I did. Problem is, when I went to install it, the phone restarted, an ERROR screen popped up. I restarted the phone, the update wasn't installed and now when I "Check for Updates" it says I'm up to date.
How can I install the update without side-loading it?
Click to expand...
Click to collapse
I had the exact same issue but it sounds like a good thing it didn't update from all the issues everyone keeps posting all over the net. Is your device rooted? OTA only works on completely stock devices I read somwhere.
I too ran into this problem. But before i returned my phone to stock i converted it to kali linux. At first i thought it was an encryption issue, so i restored my phone. I still received the error message.
To install kali linux i had to unlock the boot loader, then flash the software. I returned to stock by wiping, flashing stock, then locking the boot loader.
With Xposed not supporting 5.0 I am thinking of stating 4.4.4
I want to stay at 4.4.4. Can't get rid of the Update nag -- and I've tried everything.
Sent from my Nexus 5 using Tapatalk
couto607 said:
Hello,
So I finally got the notification to download OTA Lollipop today, which I did. Problem is, when I went to install it, the phone restarted, an ERROR screen popped up. I restarted the phone, the update wasn't installed and now when I "Check for Updates" it says I'm up to date.
How can I install the update without side-loading it?
Click to expand...
Click to collapse
socialphobia said:
I had the exact same issue but it sounds like a good thing it didn't update from all the issues everyone keeps posting all over the net. Is your device rooted? OTA only works on completely stock devices I read somwhere.
Click to expand...
Click to collapse
I found my problem. My gps.conf file was edited by Faster GPS. I forgot to revert before the OTA and thus my error occurred. I hope this helps.
I'm still getting the same issue after supposed install:
I've had the OTA notification for a while but it won't install. It downloads and then when it does the reboot I see it trying to update then I get the 'Red Triangle'. It reboots again back to 4.4.4
Phone was rooted but still using the stock ROM so I did a factory restore, I'm still getting the same issue.
Any ideas?
Thanks in advance
socialphobia said:
I'm still getting the same issue after supposed install:
I've had the OTA notification for a while but it won't install. It downloads and then when it does the reboot I see it trying to update then I get the 'Red Triangle'. It reboots again back to 4.4.4
Phone was rooted but still using the stock ROM so I did a factory restore, I'm still getting the same issue.
Any ideas?
Thanks in advance
Click to expand...
Click to collapse
Flash the stock recovery, system, and boot images from 4.4.4 in fastboot
Sent from my Nexus 9 using XDA Free mobile app

OTA upgrade for my H959 shows "device suspected of rooting"

hey guys, my update center shows me there's an OTA available for me, but when i download and install it, it fails and displays an error saying that my device is rooted, which is true, but even after i completely un-rooted it, it still shows that error, what can i do? should i try a factory reset?
maoroh said:
hey guys, my update center shows me there's an OTA available for me, but when i download and install it, it fails and displays an error saying that my device is rooted, which is true, but even after i completely un-rooted it, it still shows that error, what can i do? should i try a factory reset?
Click to expand...
Click to collapse
flash current kdz and then you can update
worked amazingly well lol

System Update Failure [Idol 3 6039s]

I have received a notice of update and downloaded the update. I have tried several times to install, but get the following error message:
...
Verifying current system...
"/system/bin/debugger d" has unexpected contents.
Error in @/cache/recovery/block.map (Status 7)
Installation aborted.
E?unknown volume for path [@/cache/recovery/block.map]
E?erasing upade package errno=2
E?unknown volume for path [@/cache/recovery/block.map]
As a new user to Android, I have no idea what is wrong and what the solution might be. I would greatly appreciate any advice that solves the problem.
Weird. Where did you buy the phone? If it's a second hand I'd do the whole updating process with Alcatel's Mobile upgrade app (Windows). If it's a brand new I'd do the same since it's faster than bring back the phone.
p.s. Surprise that there is any Idol 3 that still get any update.
p.s.2: Googled your error messages, maybe the phone has been rooted. AFAIK rooted Idols fails on OTA updates.
jani0417 said:
Weird. Where did you buy the phone? If it's a second hand I'd do the whole updating process with Alcatel's Mobile upgrade app (Windows). If it's a brand new I'd do the same since it's faster than bring back the phone.
p.s. Surprise that there is any Idol 3 that still get any update.
p.s.2: Googled your error messages, maybe the phone has been rooted. AFAIK rooted Idols fails on OTA updates.
Click to expand...
Click to collapse
_______________-
Thanks for your reply.
I bought the phone new from Amazon.com and it came in a factory sealed box. I didn't know that you could root the 6039 - the last I read on this forum seemed to say not possible. I did read that updates were impossible if the phone was rooted (6045) and at the time I was hoping to see Marshmallow so I didn't pursue the subject.
I also posted to the AndroidCentral forum and got this suggestion:
"Boot into recovery and wipe system cache.
Retry update. If still no good, and you are willing, boot into recovery and factory data reset your device. Boot device back on and redownload the update file. Ensure you are on reliable wifi to prevent data corruption. Then again, try to update device."
If I go this route, I guess I'll be finding out if my MobileGo One-Touch Backup really works...

Categories

Resources