I have received a notice of update and downloaded the update. I have tried several times to install, but get the following error message:
...
Verifying current system...
"/system/bin/debugger d" has unexpected contents.
Error in @/cache/recovery/block.map (Status 7)
Installation aborted.
E?unknown volume for path [@/cache/recovery/block.map]
E?erasing upade package errno=2
E?unknown volume for path [@/cache/recovery/block.map]
As a new user to Android, I have no idea what is wrong and what the solution might be. I would greatly appreciate any advice that solves the problem.
Weird. Where did you buy the phone? If it's a second hand I'd do the whole updating process with Alcatel's Mobile upgrade app (Windows). If it's a brand new I'd do the same since it's faster than bring back the phone.
p.s. Surprise that there is any Idol 3 that still get any update.
p.s.2: Googled your error messages, maybe the phone has been rooted. AFAIK rooted Idols fails on OTA updates.
jani0417 said:
Weird. Where did you buy the phone? If it's a second hand I'd do the whole updating process with Alcatel's Mobile upgrade app (Windows). If it's a brand new I'd do the same since it's faster than bring back the phone.
p.s. Surprise that there is any Idol 3 that still get any update.
p.s.2: Googled your error messages, maybe the phone has been rooted. AFAIK rooted Idols fails on OTA updates.
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Click to collapse
_______________-
Thanks for your reply.
I bought the phone new from Amazon.com and it came in a factory sealed box. I didn't know that you could root the 6039 - the last I read on this forum seemed to say not possible. I did read that updates were impossible if the phone was rooted (6045) and at the time I was hoping to see Marshmallow so I didn't pursue the subject.
I also posted to the AndroidCentral forum and got this suggestion:
"Boot into recovery and wipe system cache.
Retry update. If still no good, and you are willing, boot into recovery and factory data reset your device. Boot device back on and redownload the update file. Ensure you are on reliable wifi to prevent data corruption. Then again, try to update device."
If I go this route, I guess I'll be finding out if my MobileGo One-Touch Backup really works...
Related
After the phone rebooted and failed when i click "Software Update" i get "no firmware" and it won't let me retry. Also should we even be trying to update from what I'm reading this update was not approved or released by Samsung.
. .
Yeah that doesn't work after every reboot i get "The Update was not completed. No update is applied to your phone". You hit "ok" go to Software Update and "no firmware" and i did change the date. So from this stand point i have no way to even check for a update.
I beleive what is happening is that the phone some how tries to "resume" the update when you click the 'software update' button. I get the "failed update no update" message every time i reboot my phone, and i have the 'no firmware' error. I restored a backup from yesterday, the failed update message went away and i could get to the check updates screen but it would fail to connect to the servers (and still threw me in to a 24h wait ((has anyone found the file/setting that has that info in it?))) so i restored the backup i did before i restored, and i got the failed update error once. but not anymore, and i am now able to check for updates and download it.. (still fails on prepairing) ((keep in mind this latest restore was earlier giving me the 'no firmware' error))
sorry for the runon.. im way too tired to care right now... blasted phone is tickin me off LOL its 1/2 updated and im not sure if its working 100% anymore
Same issue
I have the same issue. I updated my phone before going to bed, and I do not remember if it was successful or not. It looks like it was, from my build# and the fact that I have QuickOffice app now. I originally received the text that an update was available.
Since the update, every time I restart my phone (10+ times) it says "Congratulations! New software update for phone now installed. Phone is now ready for use".
However I just get the "No Firmware" when I try to update, where previously it would only allow me to check every 24 hours.
Firmware version. : 2.1update1
Baseband version. : I897UCJH7
Kernel version. : 2.6.29 [email protected] #2
Build number. : ECLAIR.UCJH7
Anyone else have this issue? Anyone know of a fix?
Ejh28 said:
Anyone else have this issue? Anyone know of a fix?
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Click to collapse
For this particular situation the only thing I've found in my research is to do a factory reset, which "solved" the message reappearing every time the phone boots and allows you to check for new firmware.
I was having the exact same issue and was able to use the Kies Mini to update. Super easy and worked perfectly! There is a sticky about how to do it in the main part of this forum
Ejh28 said:
Anyone else have this issue? Anyone know of a fix?
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Click to collapse
Did you try this - http://forum.xda-developers.com/showpost.php?p=8394579&postcount=4 ?
It clears the log that doesn't let you try again for 24hrs, so this may also fix your problem. It's worth a try, anyway.
tanneji said:
I was having the exact same issue and was able to use the Kies Mini to update. Super easy and worked perfectly! There is a sticky about how to do it in the main part of this forum
Click to expand...
Click to collapse
Ok, when I get home from work I'll try Kies. With all the issues reported with it, I was going to wait and see if they released an updated version.
JRd1st said:
Did you try this - ?
It clears the log that doesn't let you try again for 24hrs, so this may also fix your problem. It's worth a try, anyway.
Click to expand...
Click to collapse
Yeah this is not a problem with the whole "only able to check for updates once a day" thing. This is one of the many problems from the OTA attempt at an update.
JRd1st said:
Did you try this - ... ?
It clears the log that doesn't let you try again for 24hrs, so this may also fix your problem. It's worth a try, anyway.
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Click to collapse
That seemed to work...
RGardner said:
That seemed to work...
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Click to collapse
I flashed to the leaked Froyo instead of messing with it anymore.
My phone dosent want to update because at one point I was using TB and removed chrome from my phone and installed the app version from play store. Now when I go to update, it reboots into recovery, begins installing, then fails. When I check to see wy its not updating, it gives me a long string of numbers and letters and says .. chrome.apk .. and then it says update aborted.... so I was wondering if anyone knew a way I can fix this because I have a backup of chrome when it was a system app but when I install it, it still does the same thing.
Tyler2265 said:
My phone dosent want to update because at one point I was using TB and removed chrome from my phone and installed the app version from play store. Now when I go to update, it reboots into recovery, begins installing, then fails. When I check to see wy its not updating, it gives me a long string of numbers and letters and says .. chrome.apk .. and then it says update aborted.... so I was wondering if anyone knew a way I can fix this because I have a backup of chrome when it was a system app but when I install it, it still does the same thing.
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Click to collapse
Try rebooting after you're done and see if it did update. A few people have reported that the update said it failed, but when they rebooted the update actually did work. If that fails, then you can just update through RSD.
RikRong said:
Try rebooting after you're done and see if it did update. A few people have reported that the update said it failed, but when they rebooted the update actually did work. If that fails, then you can just update through RSD.
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Click to collapse
Yea, I've tried to update it tons of times and it keeps failing because of chrome not being a system apk. I did try the option on this thread http://forum.xda-developers.com/showthread.php?p=33028928 but, realizing I was on 4.1.2, it failed again and since not using a nexus 7, I'm not sure it will work anyway. I could go with RSD but I was hoping there might be another way to fix it without wiping all the data.
I got a Nexus 5 been using CM on it for a while now. Currently i have 11-20140708-SNAPSHOT-M8
the build date is july 8. I've been getting CM update for a new version for like a month now, tried installing it a couple of times, when i press to reboot and install it says it installed it, and after the phone reboots, it's still the same old version, and i keep getting the notification to upgrade, but i can't.
So I waited for another new build, thinking this is just some bug in the update. Yesterday a new version prompted for a update, but the same happened. So i tried to download the zip from CM website and flash it on recovery manually. And i got an error:
Can't install this package on top of incompatible data. (Status 7) installation aborted.
I used to update with no problems, but I seem to be stuck on the july 8 build.
Anyone else dealing with this, or know how to fix this?
Is your bootoader up-to-date? CM often require you to have latest bootloader
No. I haven't upgraded it. I've found multiple threats about it, I'm not sure which one is the right to do so. As i'm not really familiar with this kind of stuff.
EDIT: My BL version is HHZ11K. From what i gathered it's the most recent one.
TheSidiO said:
Can't install this package on top of incompatible data. (Status 7) installation aborted.
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Click to collapse
Sounds like you're dirty flashing but something in your current set up has been corrupted. You may need to factory reset or do a clean install.
Wakamatsu said:
Sounds like you're dirty flashing but something in your current set up has been corrupted. You may need to factory reset or do a clean install.
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Click to collapse
Was thinking if I can salve the problem without doing that. But i did a factory reset and it fixed the problem.
Thanks for the responses.
problems updating monthly snapshots of CM
Hi, I have been looking everywhere to see why I am having difficulties updating Cyanogen snapshots every month. I found this post but I don't really know if it pertains to my problem. I have a google rooted nexus 5 and every month when I try to update my phone begins acting up. It starts saying unfortunately google play services has stopped working. I see my apps trying to install but all I get are error notification icons at the top and they won't download. I posted on g+ and someone says it has to do with titanium. Im at a loss. Its very frustrating as I've tried almost everything I can think of to no avail. I try to go to the playstore and it's like I have no connection. I do have and use titanium backup for the apps I want to restore. I spoke to someone that has the same phone and he tells me to just flash the update without wiping but it doesn't work for me. I don't know if its a setting I'm missing on titanium or what it is but it sucks. With the 2 last updates this has happened. Leaving me with no option but to download the CM snapshot along with gapps. Wipe my phone and flash both the snapshot and gapps and start from scratch. I hope you can help me. Hopefully I'm in the right place. Tx you
acf150 said:
Hi, I have been looking everywhere to see why I am having difficulties updating Cyanogen snapshots every month. I found this post but I don't really know if it pertains to my problem. I have a google rooted nexus 5 and every month when I try to update my phone begins acting up. It starts saying unfortunately google play services has stopped working. I see my apps trying to install but all I get are error notification icons at the top and they won't download. I posted on g+ and someone says it has to do with titanium. Im at a loss. Its very frustrating as I've tried almost everything I can think of to no avail. I try to go to the playstore and it's like I have no connection. I do have and use titanium backup for the apps I want to restore. I spoke to someone that has the same phone and he tells me to just flash the update without wiping but it doesn't work for me. I don't know if its a setting I'm missing on titanium or what it is but it sucks. With the 2 last updates this has happened. Leaving me with no option but to download the CM snapshot along with gapps. Wipe my phone and flash both the snapshot and gapps and start from scratch. I hope you can help me. Hopefully I'm in the right place. Tx you
Click to expand...
Click to collapse
So here is what i would try to do. reboot into recovery. do a factory reset, make sure you backup your files as this cleans them. And then make the update from the updater or download it manually from cm website.
updating CM snapshot monthly problems
TheSidiO said:
So here is what i would try to do. reboot into recovery. do a factory reset, make sure you backup your files as this cleans them. And then make the update from the updater or download it manually from cm website.
Click to expand...
Click to collapse
Almost what I did, i l always do a nandroid backup before flashing anything in recovery, I downloaded the snapshot and the gapps, wiped, and installed snapshots along with gapps. So your telling me to just do a backup in recovery before updating that it cleans my files, then without wiping to try to update just the CM update from either my phone or their website? No gapps? Will try next time thanks.
Hello,
So I finally got the notification to download OTA Lollipop today, which I did. Problem is, when I went to install it, the phone restarted, an ERROR screen popped up. I restarted the phone, the update wasn't installed and now when I "Check for Updates" it says I'm up to date.
How can I install the update without side-loading it?
couto607 said:
Hello,
So I finally got the notification to download OTA Lollipop today, which I did. Problem is, when I went to install it, the phone restarted, an ERROR screen popped up. I restarted the phone, the update wasn't installed and now when I "Check for Updates" it says I'm up to date.
How can I install the update without side-loading it?
Click to expand...
Click to collapse
I had the exact same issue but it sounds like a good thing it didn't update from all the issues everyone keeps posting all over the net. Is your device rooted? OTA only works on completely stock devices I read somwhere.
I too ran into this problem. But before i returned my phone to stock i converted it to kali linux. At first i thought it was an encryption issue, so i restored my phone. I still received the error message.
To install kali linux i had to unlock the boot loader, then flash the software. I returned to stock by wiping, flashing stock, then locking the boot loader.
With Xposed not supporting 5.0 I am thinking of stating 4.4.4
I want to stay at 4.4.4. Can't get rid of the Update nag -- and I've tried everything.
Sent from my Nexus 5 using Tapatalk
couto607 said:
Hello,
So I finally got the notification to download OTA Lollipop today, which I did. Problem is, when I went to install it, the phone restarted, an ERROR screen popped up. I restarted the phone, the update wasn't installed and now when I "Check for Updates" it says I'm up to date.
How can I install the update without side-loading it?
Click to expand...
Click to collapse
socialphobia said:
I had the exact same issue but it sounds like a good thing it didn't update from all the issues everyone keeps posting all over the net. Is your device rooted? OTA only works on completely stock devices I read somwhere.
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Click to collapse
I found my problem. My gps.conf file was edited by Faster GPS. I forgot to revert before the OTA and thus my error occurred. I hope this helps.
I'm still getting the same issue after supposed install:
I've had the OTA notification for a while but it won't install. It downloads and then when it does the reboot I see it trying to update then I get the 'Red Triangle'. It reboots again back to 4.4.4
Phone was rooted but still using the stock ROM so I did a factory restore, I'm still getting the same issue.
Any ideas?
Thanks in advance
socialphobia said:
I'm still getting the same issue after supposed install:
I've had the OTA notification for a while but it won't install. It downloads and then when it does the reboot I see it trying to update then I get the 'Red Triangle'. It reboots again back to 4.4.4
Phone was rooted but still using the stock ROM so I did a factory restore, I'm still getting the same issue.
Any ideas?
Thanks in advance
Click to expand...
Click to collapse
Flash the stock recovery, system, and boot images from 4.4.4 in fastboot
Sent from my Nexus 9 using XDA Free mobile app
Hi,
I have a P40 and was running Google apps for a long time. Then I installed the latest EMUI update and a couple of days later the google apps stopped working and complained about the missing Play Protect. Im not sure if that is happening to everyone and somehow the google hack it not working anymore in general.
The I did a successful downgrade with HiSuite Proxy using the roms from firmfinder.ml to 10.1.0.132 and could re-apply the google hack. But after some days the google apps complained again and also my contacts wouldnt sync. I had installed an OTA update, so I had to do the downgrade again.
But this time instead of the "ANA-N29" files, I added "ELS-N29" files by accident. The installation went thru, but after that the phone was stuck in a boot loop. At that time I didnt know that I took the wrong files to update. I think I selected the correct "OS Type" for roll-back, but cant be sure. I still have the systemupdate logs, if these are helpful. I also have screens from the veneer info before the phone got bricked.
Then I setup everything to do a recovery with HiSuite and again tried to install the wrong files again. The installation went thru and didnt fix the boot-loop (of course). I realised my mistake and did the same with the correct files, but now the process in HiSuite is failing before the last step. The phone shows shortly this "Updating 5%" message, but the prompt from HiSuite Proxy "Are you sure? You can brick your phone" doesnt show up and it goes right to "Installation failed" on phone and HiSuite.
As the last step I tried different files and options in Proxy, but the installation always fails before the last steps of the recovery.
Any idea what else I could check? The recovery process was completing at least one time, but not anymore, why is that? Could a OTA update from USB-Stick work? And what version/files should I select for recovery? Can it be any version, or should I prefer the version that was installed before I started the first downgrade, which bricked the phone?
From what I read it could be a corrupted partition, any way to fix these separately?
Thanks for any help!
Hi, just follow this video, you also have links there where to download needed files. The guy speaks english really funny but tutorial works for sure, give it a try.
The video contains some useful info, but my phone is soft-bricked and wont start up, so cant use it right now.
I made some progress and the phone is booting up again, although not stable. Got help in this thread: https://forum.xda-developers.com/t/...oft-brick-fixer.4082561/page-34#post-86318099
Ah, sorry, i was in a hurry and didn't read everything you wrote, when i saw famous play protect message i simply linked the video that will solve that problem and a few more.