[Q] OTA Updates - Samsung Galaxy S8+ Questions & Answers

2 Phones purchased same time from same place, one is black and the other is grey. S8+
They are both on same network on same plan.
How come 1 phone can receive a newer software update and the other one is unable to find a newer one?

They release updates in stages to reduce the burden on tech support, load on the update servers, and for testing purposes. One phone got lucky, the other will follow.

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Mobile Internet Question

Hi I am from the UK, but this is probably answerable by anyone who understands the topic..
Basically, I am looking at upgrading, however 4G is expected to be in the UK in 2013. However, Orange/T-Mobile (Everything Everywhere), have said they are looking at updating their network in Q3 of 2012, supplying the UK with HSPA+ - which is a fair bit faster than the current standard (HS(D?)PA). However, I was wondering if current devices released in the UK (cough, the HTC One X. or possibly the Galaxy S3) will simply require a software update for HSPA+ to work? But if the devices won't even be able to use HSPA+, I don't want to upgrade yet.
Thanks for the help
It will depend of the hardware ability of the network ship , if manufacturer will just allow further abilities by a simple software upgrade , devs will know the trick and make it available by custom roms or apps.
My advice : Wait and see ! New telecommunication standards are always a long time ahead devices able to handle it . Keep your device until the official release of new offers , upgrade plans...It's better than buying now an expensive one.
In UK on 3 with SGSII get H+ displayed to which is HSPA+
Samsung GT-i9100 Galaxy S II
Cellular-Data:Links
It's been available for a while in UK it's implemented into newer phones.

[Q] OTA Updates ?

Hi there, I am in the UK and as my user name suggests I currently have a Moto Razr Maxx which I bought a few years ago, it was an imported phone from outside the UK and because of its non-EFIGS firmware build the OTA updates were withheld leaving me stuck on ICS4.0.4. I am now looking to update my hardware and the Nexus 5 looks the way to go. What I do NOT want is to fall into the same trap again and have another phone that will not get the OTA updates.
I have sourced a nexus 5 reseller (Google claim out of stock for a long time now) but the phone is imported form 'overseas' it is a LG-D821 model which is sold as the 'international' version. Can anyone tell me if the Nexus phone firmware is regionalised like my Motorola or if I will get all the updates without the need to go the route of ROMs etc?
nonefigs_razr_maxx said:
Hi there, I am in the UK and as my user name suggests I currently have a Moto Razr Maxx which I bought a few years ago, it was an imported phone from outside the UK and because of its non-EFIGS firmware build the OTA updates were withheld leaving me stuck on ICS4.0.4. I am now looking to update my hardware and the Nexus 5 looks the way to go. What I do NOT want is to fall into the same trap again and have another phone that will not get the OTA updates.
I have sourced a nexus 5 reseller (Google claim out of stock for a long time now) but the phone is imported form 'overseas' it is a LG-D821 model which is sold as the 'international' version. Can anyone tell me if the Nexus phone firmware is regionalised like my Motorola or if I will get all the updates without the need to go the route of ROMs etc?
Click to expand...
Click to collapse
There are only 2 models. North America D820 and RoW D821. None of them are carrier branded, locked or restricted in any way. They all get OTA's exactly as they are intended, no matter where in the world you are.

New update - finally (March SMR)

On Fido. Update received after manual update check.
March SMR confirmed.
Same, on Bell.
This likely means the carriers have nothing to do with it... LG or Google is pushing the updates, though probably LG, hence the line "LG is pleased to provide...".
so happy to get this, i'm also on fido.
based on the wording and timing of the updates so far, it feels like LG is the one pushing out the updates. curious to see if they continue being so laggard - can they actually get kicked out of the android one program if they aren't meeting the monthly rollouts? hopefully they improve on this - after my G4 being abandoned so quickly i was pretty hesitant to trust LG again but this is a pretty sweet phone all in all imo.
Received it as well.
I got my update on the same day - Unlocked & purchased from Amazon.ca.
No update in Japan (but we did get the february update before north america so the scheduling is all over the place)

Software Updates Provider Check?

When I turned on my Galaxy S10e without the SIM to set it up, it received the August 1st security update. One of our other S10e on Tmobile (but in use without a SIM) already received the One UI 2.5 update back when it was released at the beginning of Oct. Somehow, this phone has not received it yet. How do I know my phone is configured correctly to receive OTA from Tmobile? And how would one check if their phone is getting OTAs from Samsung or their carrier?
When I look here, it doesn't specifically list the One UI 2.5 update, but, like I said, one of our Tmobile phones got the update.
https://www.t-mobile.com/support/de...axy-s10e/software-updates-samsung-galaxy-s10e
~Nismo said:
When I turned on my Galaxy S10e without the SIM to set it up, it received the August 1st security update. One of our other S10e on Tmobile (but in use without a SIM) already received the One UI 2.5 update back when it was released at the beginning of Oct. Somehow, this phone has not received it yet. How do I know my phone is configured correctly to receive OTA from Tmobile? And how would one check if their phone is getting OTAs from Samsung or their carrier?
When I look here, it doesn't specifically list the One UI 2.5 update, but, like I said, one of our Tmobile phones got the update.
https://www.t-mobile.com/support/de...axy-s10e/software-updates-samsung-galaxy-s10e
Click to expand...
Click to collapse
You can use Odin and frijA or samfrew to get the latest firmware. And flash it manually. If they Are byod sometimes they can be finicky on updates

Question VoLTE

I hope everyone is doing well.
I am not that tech savvy, and have been having trouble getting calls on this A53 5G that I recently purchased off eBay....
Do you know if all A53 5G's have VoLTE support? I need VoLTE enabled for T-Mobile. I can only get calls when I select 3g/2g, which is no good since T-Mobile is shutting that off. When I have selected 5g/4g/3g/2g or 4g/3g/2g I can only make calls and not receive them. A circle with a backslash shows up at the signal bars icon.
Would someone be able to explain how to enable it please?
I do not have the option through Mobile Networks.
I tried to use that samsungband app, but there was no option there either.
I tried to use the *#9090# code too, and then I see what I attached in the images.
Then I don't know what to do further.
I assumed that it does support VoLTE based on Samsung's website, but I have a global version. I think it's from Taiwan.
Samsung Galaxy A53 5G price in Taiwan - Phoneaqua
phoneaqua.com
Galaxy A53 5G 蜜桃豆豆 256 GB | SM-A5360ZOLBRI | 台灣三星電子
Galaxy A53 5G (SM-A5360ZOLBRI) - 透過台灣三星電子了解更多產品的功能與特色,並找到最適合你的智慧手機。
www.samsung.com
Samsung Galaxy A53 5G
This mid-range phone sports a high-quality display and camera system, plus a large battery with 25W fast charging. Other features include IP67 water resistance, NFC, stereo speakers, and expandable storage.
www.phonescoop.com
Thank you for any time and help.
I think I'll be returning the phone, but if somehow I can get it to work...that would be great.
It does have volte yes. About phone > status > sim > mobile voice network type is listed as lte (which equals volte).
I'm aware some are having phone related issues supposedly with the July update. It you don't yet have the July update then it just some people have that issue then for whatever reason lol. Maybe its some sort of settings combination bug but its difficult to say.
I have seen the bars disappear but come back on display wake. But that's the extent of anything there. I receive calls just fine. Haven't updated to July update as of yet though.
Thank you, sansofmyst, for your reply.
I did go through with the July 1 update once I got the phone, but I never tested it out before making that update....
Do you know what this security update is...is the update from Samsung...is there a website that says they know there is a problem and will fix it?
qubbeenie said:
Thank you, sansofmyst, for your reply.
I did go through with the July 1 update once I got the phone, but I never tested it out before making that update....
Do you know what this security update is...is the update from Samsung...is there a website that says they know there is a problem and will fix it?
Click to expand...
Click to collapse
You can look up the update info from browsing to settings > software update > last update. That also includes a link to Samsung's update database where on Google you can use "site:" on it and ie A53 and see when all models are getting updates and their info, etc.
The updates are pulled in relation to the sim card carrier. So if you had a different carrier then it gets pulled in relation to that carrier. Its kind of weird that way with unlocked models and Samsung
So, editing as I looked into that further. The carriers do their own locked models. Samsung does the updates on unlocked but in relation to the carriers which is opposite of what one expects. Custom rom works around that where possible.
[Discussion] OTA updates for factory unlocked phones are dependent on carrier
I bought factory unlocked S9+ (SM-G965U1) phone a year ago. I always thought that software updates for unlocked phones are independent of carrier, and this was one of the advantages of owning one. However, after Pie update I was stuck with...
forum.xda-developers.com
The reports for July and A53 are scattered around. Other Samsung phones with July update also had similar if not the same issue with fixes expected in Aug update. You could ask Samsung directly. I don't know anything further.
sandsofmyst said:
You can look up the update info from browsing to settings > software update > last update. That also includes a link to Samsung's update database where on Google you can use "site:" on it and ie A53 and see when all models are getting updates and their info, etc.
The updates are pulled in relation to the sim card carrier. So if you had a different carrier then it gets pulled in relation to that carrier. Its kind of weird that way with unlocked models and Samsung
So, editing as I looked into that further. The carriers do their own locked models. Samsung does the updates on unlocked but in relation to the carriers which is opposite of what one expects. Custom rom works around that where possible.
[Discussion] OTA updates for factory unlocked phones are dependent on carrier
I bought factory unlocked S9+ (SM-G965U1) phone a year ago. I always thought that software updates for unlocked phones are independent of carrier, and this was one of the advantages of owning one. However, after Pie update I was stuck with...
forum.xda-developers.com
The reports for July and A53 are scattered around. Other Samsung phones with July update also had similar if not the same issue with fixes expected in Aug update. You could ask Samsung directly. I don't know anything further.
Click to expand...
Click to collapse
Thank you so so much!!!!!
Hello, im using a5360 bri Taiwan edition and it was july security patch that broke phone calls for me on Tmobile. Thankfully August security patch has fixed the issue. Im able to make phone calls and receive them on 4glte with hd voice. Haven't found the option to switch volte on or off. I will check the forums from now on, for future security updates or os upgrades with issues before installing. Have a good day or night. <;
Thank you so much for your help and suggestions about checking feedback for updates! Do you mean the xda forums?
Thanks for confirming what I thought was one of the issues since one of the Samsung representatives mentioned possible issue with update, but for other phones...and that they did not have a date for the fix at the time.
I did not get to try the new update since it was unavailable before my product return date. Sigh, so I returned it before it was too late. I got the USA version with lower ram and memory =/ It still said volte weak cell signal when using that code, but it works on 5g and call this USA version.
I mean Samsung and xda forums or any that discuss the a53 specifically.
I haven't checked that code. I get 5g almost everywhere in h-town. Now im seeing that more consistently after the update. I turn that off on the go though to gain some extra battery life. 4glte works well enough 3 to 5 bars everywhere too.
i thought about getting the unlocked US version cause of the issue too. Recent flaships start with 8gigs ram. thats my logic for getting this model and i haven't been able to fill it completely yet based on my usage no social media or gaming. Everything else i use.
Once software support 4yrs os and 5yrs security is done. I'll consider another upgrade. next patch if i see an issue on any forums with network or phone calls, I'll leave it alone. Im in awe how smooth this phone performs. upgraded from note 3 tmobile edition. Only issue for myself was the broken phone calls.

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