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Telus Milestone problem with 3G

Hi,
I just bought a Telus Milestone while in Canada las week, I bought it from a Best Buy store in Toronto.
I live in Costa Rica and we use 850mhz 3G band but for some reason is not picking up 3G band only GSM with EDGE data connection.
I already try the "WCDMA only" option but still not working it goes out of service.
Is there anything different in Telus 3G network that could be not compatible here?. All of the iPhones 3G and 3GS work here with no problems, same as some other ATT phones.
According to the FCC my phone supports 850mhz 3G band.
Behind the battery it says: FCC IHDP56KC5
And according to FCC documentation it supports WCDMA 850/1900/2100 plus HSDPA 10.2 mbps
So, I don't know what's going on...
Hope somebody can help me, I heard there is a Field Test hidden option on the phone that can show some troubleshooting information, but I don't know how to access it.
Thanks for the help,
Luis

Planning to buy one too, so it'd be handy to know what's going on there. I take it you bought it unlocked? Also, is the APN and all that setup correctly? How do you have it setup, is it one of the new 3G phone lines or an old GSM one (which are capable of 3G as well)?

I have the exact same problem down in Mexico, I just received an unlocked Telus Milestone and all I get is edge. I am using the same APN configuration that I have on my Rogers Dream (G1) and I do get 3G on that one.
Also, I believe this forums are for HTC phones only, I'm not sure we'll get lots of help here on a Moto issue.

Mine does work on HSPA+ here on Telus.
Just a hypothesis would be: Since it has only been released on HSDPA/HSPA+ network in Canada, they haven't done proper testing on 3G mode and there is a bug in 3G only mode.
Like I said, I can't say for sure since the only other GSM network we have here is rogers which is mixed 3G and HSPA+.
On second thought, I do have a Fido/Rogers SIM lying around so I'll give it a shot over the weekend and let you guys know.

Thanks Ady, it does sound like a compatibility issue. I have tried Telcel, I should be able to try ATT in the US next week.
Other than the 3G issue, this phone very darn nice... way faster than the dream, Multitouch work's great ont the browser.

yeah, its really good.
Update: I gave fido a try and it seems to be working, but on HSPA.

I bought it locked to Telus, and got the unlock code from "UnlockMotoDroid"
My SIM card is one of the old GSM ones, but I already try the new 3G SIM Cards (kolby3g) and same problem, only EDGE data connection. APN and all that is correct.
pasker17, I'll love to hear if you find a solution. Keep me posted.
Ady, agree with you, other than the 3G issue, this phone is pretty awesome..!!! Hope I can find a fix soon. I'm wondering if this could be related to the HSPA+ advanced technology that might not be compatible here, but as far as I know it should be backwards compatible with any other 3G technology.
And also, I heard people is using it with AT&T no problems, 3G data speed. Do they have HSPA+ ?
Thanks for your help guys

AllI can tell you guys is ther eis something diffrent with Radio signal we are using here ( Canada ) and the one in South America, I been tryin to use Latam f/w on my stone and no signal aty all whatsoever , so th eother way around doesnt work , they must be something we are missing about network compatibility , 1 thing I am sure Telus 's 3g network is the new HSPA .

double post sry .

DAG,
Yes, maybe there is some sort of advanced HSPA+ network in Canada, and that might be the reason is not working in some other places.
But as far as I know, all those HSPA+ flavors, should be backwards compatible.
Now I wish Motorola frees the bootloeader and I can try it with some other custom ROM.

LuisoCR said:
DAG,
Yes, maybe there is some sort of advanced HSPA+ network in Canada, and that might be the reason is not working in some other places.
But as far as I know, all those HSPA+ flavors, should be backwards compatible.
Now I wish Motorola frees the bootloeader and I can try it with some other custom ROM.
Click to expand...
Click to collapse
That wouldn't be it. If you the iPhone works in Costa Rica the Milestone should work.
Have you called ICE? From the very brief info I can find on how to get the iPhone to work in Costa Rica it almost appears that ICE itself has to approved the devices on its network. Apparently they have approved the iPhone. I assume they'd do it via IMEI

AverageCanadian said:
That wouldn't be it. If you the iPhone works in Costa Rica the Milestone should work.
Have you called ICE? From the very brief info I can find on how to get the iPhone to work in Costa Rica it almost appears that ICE itself has to approved the devices on its network. Apparently they have approved the iPhone. I assume they'd do it via IMEI
Click to expand...
Click to collapse
Yes and no, you do need to provide an IMEI to get your data plan working, but it should work with any device. I did it when I had a 3GS and have used my SIM on other phones and 3G works normally when setting my old apn. This is indeed bizarre

I called ICE, and went to their offices. Milestone is not
in the "approved list" so they won't even take a look. Same with the iPhones they work fine but are not "approved".
They already got my Milestone's IMEI registered on the system.
At the end they told me that this could be a software incompatibility but since the phone is not "in the approve list" there is nothing else to do or test for them.
Since this phone for sure supports 850mhz 3g band, I'm starting to think that it could be a software thing.
I'll be in the US in a couple of week and will try to test it on ATT, I heard a lot of people are using Canadian Milestone there with full 3G speeds

LuisoCR said:
I called ICE, and went to their offices. Milestone is not
in the "approved list" so they won't even take a look. Same with the iPhones they work fine but are not "approved".
They already got my Milestone's IMEI registered on the system.
At the end they told me that this could be a software incompatibility but since the phone is not "in the approve list" there is nothing else to do or test for them.
Since this phone for sure supports 850mhz 3g band, I'm starting to think that it could be a software thing.
I'll be in the US in a couple of week and will try to test it on ATT, I heard a lot of people are using Canadian Milestone there with full 3G speeds
Click to expand...
Click to collapse
I take it you've tested known-working SIM cards and all (not only Kolbi ones), I know for a fact that mine works with APN: icecelular, if you care to give it a try with mine, let me know and we can arrange something. I really want to buy a Milestone and want to know if it works with 3g here or not

I've tested GSM Sim Cards (green and pink) and kolbi3g SIM cards, all of them with data enabled, not of them works with 3G data speed only EDGE.

LuisoCR said:
I've tested GSM Sim Cards (green and pink) and kolbi3g SIM cards, all of them with data enabled, not of them works with 3G data speed only EDGE.
Click to expand...
Click to collapse
OK then, if you've tested with apn:icecelular for the old GSM ones, and kolbi3g for the new ones, then I guess it's something specific to the phone, but this is extremely strange. :S

Great... is working now in full 3G speed.
I just applied the Barazilian update to 2.0.1 and my radio baseband was changed. And now I can get full 3g data speeds and I have an "H" symbol on top

LuisoCR said:
Great... is working now in full 3G speed.
I just applied the Barazilian update to 2.0.1 and my radio baseband was changed. And now I can get full 3g data speeds and I have an "H" symbol on top
Click to expand...
Click to collapse
How did you do this? I already ordered mine so as soon as it gets here I want to give it a try

Take a look at this thread
http://alldroid.org/threads/15924-Rooting-Telus-Milestone
They will tell you how to do it and even how to get root access, everybody is doing this in Canada and I already got root access on mine.
Let me know if you need some help

LuisoCR said:
Great... is working now in full 3G speed.
I just applied the Barazilian update to 2.0.1 and my radio baseband was changed. And now I can get full 3g data speeds and I have an "H" symbol on top
Click to expand...
Click to collapse
That's great news, guess it was software. haha.

not getting a signal abroad

I am currently in Japan with my htc inspire and I am not getting any signal at all. I tried resetting and going into the settings menu to change the "network operator" but its greyed out.
does anyone know what I am doing wrong? I desperately need it to work here and I have the international plan activated on my account.

bigneeker said:
I am currently in Japan with my htc inspire and I am not getting any signal at all. I tried resetting and going into the settings menu to change the "network operator" but its greyed out.
does anyone know what I am doing wrong? I desperately need it to work here and I have the international plan activated on my account.
Click to expand...
Click to collapse
Well in Japan you wont get 3g due to Japan using 2100mhz and The Inspire does not have that freq built in. You should get a call signal. Make sure you enable international roaming on your account. Or if your phone is unlocked buy a local sim card and pop it in.

I enabled international roaming on my account and have the $6 plan added for cheaper international roaming service.
I don't need 3g, just a phone signal to make calls and receive texts. but all I get is a "x |on top.
I have travelled to countless countries with my other unlocked phones and have never had a problem with my phone not picking up a signal.
is it possible that because I changed to a 3g sim card, it doesn't work abroad?

japan does not have gsm EDGE coverage i dont believe. they do have 3G HSDPA, but on 2100mHz, which the inspire does not have. so you are kinda out of luck i'm afraid.

Verified with AT&T's tool here
http://www.wireless.att.com/travelguide/coverage/roaming/step1.jsp
The Inspire doesn't get voice or data in Japan

Had the same problem in Korea last week - sucked big time. How can they call it a world phone and leave out 2100!!!!

That is absolutely terrible and false advertising since Japan and Korea re left out which are huge territories. I also have an unlocked samsung vibrant that I need to charge to see if it works.
Does anyone know if the vibrant has the right frequencies for Japan?

bigneeker said:
That is absolutely terrible and false advertising since Japan and Korea re left out which are huge territories. I also have an unlocked samsung vibrant that I need to charge to see if it works.
Does anyone know if the vibrant has the right frequencies for Japan?
Click to expand...
Click to collapse
According to the same tool I previously posted, the Captivate will work in Japan and South Korea
Edit: Oh, Vibrant... hold on
Don't know about the Vibrant, does it have the 2100 frequency? If so, then probably yes

Yeah I still can't believe this phone left out the 2100 frequency. I posted about this a few weeks ago and still can't believe I didn't notice that it didn't have the 2100 when I bought it, as I travel to Japan quite often.
I don't like the Atrix and the Infuse 4G isn't out yet so I'm just waiting it out until some better phones come out and will just use a older phone in the interim. Those both support 2100 apparently. Kind of ridiculous that HTC left it out of this phone.
Just did a quick search and it looks like the Vibrant does have 2100 UMTS support.
Sprint CDMA works in Tokyo (and possibly Verizon). Not sure what carrier it uses but it does work for voice only. Probably not much help though.

Verizon S GS3 on Straight Talk

Hi all,
With Verizon releasing officially, the update making its SGS3 Global ready atleast for voice as of now, a lot of discussion is happening right now about the Global capabilities.
FYI. I'm a good reader and explorer on hofo,androidforums and xda. So any guidance is highly appreciated
So here is my question.
I have a Verizon S GS3. It is brand new.
1. Can I use it with Straight Talk T-Mobile SIM ( T-Mobile has good coverage near my house ) after doing the rooting, unlocking, etc. etc all the technical stuff
2. If I unlock the phone, will it be truly global capable, I mean, can I use my S GS3 on any GSM Network in the World, even in the USA, with 3G Speeds? Did anyone use it in any Country with 4G LTE Speeds?
3. I know this is really a very very strange question. But after unlocking the S GS3, will it be working on the AT&T LTE Netowrk in the USA? My thinking is, if it working in the LTE Network in the USA, then it will work in other countries as well, where LTE Network is going to be available in the future. Sorry, I know this is a bit weird.
If You can please refer and threads or links, it is fine with me. I'm also looking and not depending only on the answers that I get from this thread. But looking for replies/guidance/links though.
Thank You.

hope this is the answers you are looking for
qzmpal said:
Hi all,
With Verizon releasing officially, the update making its SGS3 Global ready atleast for voice as of now, a lot of discussion is happening right now about the Global capabilities.
FYI. I'm a good reader and explorer on hofo,androidforums and xda. So any guidance is highly appreciated
So here is my question.
I have a Verizon S GS3. It is brand new.
1. Can I use it with Straight Talk T-Mobile SIM ( T-Mobile has good coverage near my house ) after doing the rooting, unlocking, etc. etc all the technical stuff
2. If I unlock the phone, will it be truly global capable, I mean, can I use my S GS3 on any GSM Network in the World, even in the USA, with 3G Speeds? Did anyone use it in any Country with 4G LTE Speeds?
3. I know this is really a very very strange question. But after unlocking the S GS3, will it be working on the AT&T LTE Netowrk in the USA? My thinking is, if it working in the LTE Network in the USA, then it will work in other countries as well, where LTE Network is going to be available in the future. Sorry, I know this is a bit weird.
If You can please refer and threads or links, it is fine with me. I'm also looking and not depending only on the answers that I get from this thread. But looking for replies/guidance/links though.
Thank You.
Click to expand...
Click to collapse
for Q1:yes you well be able to use any network... install any mod now most of them are already rooted and unlocked
for Q2:yes you can... all you need to ddo is to download a program called hiapn.. wipe the existing apn settings.. then auto detect and you are good to go 3g and hspa
Q3: yes it works thanks to the magic of hiapn software... but not many countrys use LTE .. usa canada japan and maybe few others

Verizon SGS3 on any GSM Carrier
Hi experts,
I have a small doubt here.
If the Verizon SGS3 can be used with any GSM Carrier around the world, then that means, the Verizon SGS3 can be used with AT&T or T-Mobile as well along with Verizon Network.
But the T-Mobile or AT&T Versions cannot be used on the Verizon's Network. Is that true?
I'm have got a traveling assignment coming up to Europe this Summer and I need to know what is the best possible solution out there before I leave.
Thank You.

Verizon's GS3 uses CDMA technology for the phone calling and data, as far as I know the SIM in the verizon version is only used for LTE.
From what I have read in forum posts, (this one in particular http://forum.xda-developers.com/showthread.php?t=2013647) if you pop in a SIM card, calling and texting should work. If you want data to work then you need to change some APNs around. Stock touchwiz does not allow this so you would need an app to do that. AOSP ROMs should have a way for you to edit APNs.
On the topic of getting 4G on any other network besides Verizon, that is fairly unlikely as they all use different technologies/ bands. Verizon has LTE, T-Mobile has HSPA+, not entirely sure what AT&T has but I think its also LTE.

This phone will take any SIM card cut to micro-size.
3G+ speeds depends on the frequency the carrier uses. The VZW GS3 uses the following radio frequencies after the JB update: GPRS/EDGE/GSM (850/900/1800/1900); HSPA/UMTS (2100) [I had to search high and low to find this for my trip to China]
Each LTE carrier uses different radio frequencies, and global countries also use LTE frequencies different than the US ones. 4G is a very varied standard at the moment.
If you want fast internet on a non VZW carrier, it better have HSPA+, otherwise you are on 3G at best.
Right now, the only truely global phone is the iPhone5 on VZW, which supports 5 different LTE frequencies. Sad but true.
The US based SG3's dont even have the FM radio that the international versions have

Edge
Mix3d said:
This phone will take any SIM card cut to micro-size.
3G+ speeds depends on the frequency the carrier uses. The VZW GS3 uses the following radio frequencies after the JB update: GPRS/EDGE/GSM (850/900/1800/1900); HSPA/UMTS (2100) [I had to search high and low to find this for my trip to China]
Each LTE carrier uses different radio frequencies, and global countries also use LTE frequencies different than the US ones. 4G is a very varied standard at the moment.
If you want fast internet on a non VZW carrier, it better have HSPA+, otherwise you are on 3G at best.
Right now, the only truely global phone is the iPhone5 on VZW, which supports 5 different LTE frequencies. Sad but true.
The US based SG3's dont even have the FM radio that the international versions have
Click to expand...
Click to collapse
Yeah, my girlfriend has a verizon s3 and with straight talk she is only on edge it never changes. It makes the phone nearly useless. Ive tried to talk her into letting me flash and unlock it but she isnt real interested in it. I dont even know forsure if unlocking the bootloader downgrading to 4.1.1 and using the att sim unlock method would work but I would assume that flashing it would allow you to at least get 3-4g. not?

No LTE?

I am using the phone on a T-Mobile network. For the APN I have the IPv6 setting, for some reason the icon next to the signal bars is only H+ not LTE. Was wondering if that was just me? If is just me is there a way to get LTE? I know that this phone support LTE.
Thanks.

which model is it? (D68xx..) might not support the LTE bands that T-mobile has
which area are you located in? perhaps your area doesn't have/weak LTE signal

paperWastage said:
which model is it? (D68xx..) might not support the LTE bands that T-mobile has
which area are you located in? perhaps your area doesn't have/weak LTE signal
Click to expand...
Click to collapse
oh... damn just checked and tmo lte band is 1700 my phone supports 1800/2100.
Well that will be something I remember the next time I buy an unlocked device.

b1969 said:
oh... damn just checked and tmo lte band is 1700 my phone supports 1800/2100.
Well that will be something I remember the next time I buy an unlocked device.
Click to expand...
Click to collapse
Indeed. Also of note, Tmo LTE only works on a more recent SIM. I tried a cut down 5 year old SIM and no LTE.

Thanks for the info!

I'll admit that I didn't do proper research prior to buying the unlocked device. After reading more into T-Mobile bands, they said that by the end of this year they will be releasing band 2 which is the 700mhz. Since this model supports that I'm guessing I can get lte?
Please clarify this for me. Thanks.

T-mobile LTE in the US

I bought a z5 premium knowing it atleast supports 4g on T-mobile in the USA. Does anyone know if I can get LTE, or a radio I can flash to take advantage of LTE?
I did search and see this thread http://forum.xda-developers.com/xperia-z5/general/z5-hand-tmo-t3218674/page1
TMO user claims LTE but I have my APN settings in and I do not see LTE, only 4G. I'm not sure what to do next

4G == LTE, you are running an international firmware (likely UK) where LTE is branded as such. If you want LTE to show, then flash another, I recommend the CE5, which you can find somewhere around here..

sovanyio said:
4G == LTE, you are running an international firmware (likely UK) where LTE is branded as such. If you want LTE to show, then flash another, I recommend the CE5, which you can find somewhere around here..
Click to expand...
Click to collapse
Ah, fantastic. I was hoping it was something simple like that. Thank you.

If you have the Z5 premium though, may want to head to the section for the Z5 premium, to ensure you get the right firmware.
Sent from my SAMSUNG-SM-G920A using Tapatalk

T-Mobile should show LTE. Go into your settings > more > internet settings (download settings for internet and MMS) and it should pull up the right APNs and show LTE. My AT&T and T-Mobile both show LTE.

crazeazn said:
T-Mobile should show LTE. Go into your settings > more > internet settings (download settings for internet and MMS) and it should pull up the right APNs and show LTE. My AT&T and T-Mobile both show LTE.
Click to expand...
Click to collapse
Where did you buy your phone? If you bought it in the UK/EU, did you flash anything new to it? Phones bought there should show 4G for LTE regardness of APN and other settings because those regions don't differentiate between the two (there wasn't that "3.5G as 4G" marketing push in those regions).

chaosking121 said:
Where did you buy your phone? If you bought it in the UK/EU, did you flash anything new to it? Phones bought there should show 4G for LTE regardness of APN and other settings because those regions don't differentiate between the two (there wasn't that "3.5G as 4G" marketing push in those regions).
Click to expand...
Click to collapse
I bought my Z5 Dual from eBay, I believe it had the HK firmware.

chaosking121 said:
Where did you buy your phone? If you bought it in the UK/EU, did you flash anything new to it? Phones bought there should show 4G for LTE regardness of APN and other settings because those regions don't differentiate between the two (there wasn't that "3.5G as 4G" marketing push in those regions).
Click to expand...
Click to collapse
Hmm this is interesting. I bought mine from Amazon so I'm not sure how to tell which region it came from. It shipped from China. I did not root or flash anything yet.

I also have a Z5 on T-Mobile (phone came from Taiwan). I am ON LTE, but the phone shows 4G as expected. This is totally normal as others have said.

Same here I bought my Z5 on amazon it came from HK, phone shows 4g, but when running speedstest I get over 30mbps download, you can also install the LTE Discovery APP, mine shows that I am always connected to LTE band 4 mostly, sometimes it switches to LTE Band 2 or 12

sci2 said:
I also have a Z5 on T-Mobile (phone came from Taiwan). I am ON LTE, but the phone shows 4G as expected. This is totally normal as others have said.
Click to expand...
Click to collapse
how weird!

Any ideas?

crazeazn said:
how weird!
Click to expand...
Click to collapse
LTE = 4G in other areas the world. US Telecom screwed with the term,s since they termed HSDPA/+ as 4G, when it was 3.5G. So they had to resort to using LTE instead of 4G like the rest of the world.
That's why on international phones you see H/+ = HSDPA (meaning it's on 4G if US phones), and when it actually shows 4G, it's on LTE.

peltruquin said:
Same here I bought my Z5 on amazon it came from HK, phone shows 4g, but when running speedstest I get over 30mbps download, you can also install the LTE Discovery APP, mine shows that I am always connected to LTE band 4 mostly, sometimes it switches to LTE Band 2 or 12
Click to expand...
Click to collapse
Are you on TMo US? I haven't seen my phone switch to band 12 yet, despite being in a band 12 area and getting relatively bad (~1 bar) band 4 service at my desk (which is next to a window lol) at work.

komugi said:
LTE = 4G in other areas the world. US Telecom screwed with the term,s since they termed HSDPA/+ as 4G, when it was 3.5G. So they had to resort to using LTE instead of 4G like the rest of the world.
That's why on international phones you see H/+ = HSDPA (meaning it's on 4G if US phones), and when it actually shows 4G, it's on LTE.
Click to expand...
Click to collapse
No, I understand the nomenclature. I'm saying its weird that some phones are showing 4G and some are showing LTE in the US. The Z5 is not officially released here in the US so I'm wondering where the firmware difference lies from the international versions.

It doesn't matter where you are geographically. It's down to the customization of the software the device is running and there are several. I have a Z5 that is branded Vodafone from Germany and it shows 4G. Normal for Sony phones. If a user is particular about what icon shows for LTE, any European, UK, Baltic, Mediterranean etc. will show 4G. Any North, Central or South American firmware will show LTE.

augie7107 said:
It doesn't matter where you are geographically. It's down to the customization of the software the device is running and there are several. I have a Z5 that is branded Vodafone from Germany and it shows 4G. Normal for Sony phones. If a user is particular about what icon shows for LTE, any European, UK, Baltic, Mediterranean etc. will show 4G. Any North, Central or South American firmware will show LTE.
Click to expand...
Click to collapse
My box/phone was unbranded and when booted showed chinese/HK as primary language but shows LTE as shown above.

Again, it is a condition of customization. Possibly there are Asian variants that use LTE in lieu of 4G. Check customization in the service menu. I have had almost every Xperia since the X1 eight years ago, prior to LTE being available. This question/discussion comes up in every forum. In my opinion, the notification symbol does not matter as long as the data speeds are there.

augie7107 said:
It doesn't matter where you are geographically. It's down to the customization of the software the device is running and there are several. I have a Z5 that is branded Vodafone from Germany and it shows 4G. Normal for Sony phones. If a user is particular about what icon shows for LTE, any European, UK, Baltic, Mediterranean etc. will show 4G. Any North, Central or South American firmware will show LTE.
Click to expand...
Click to collapse
Central European firmware shows LTE

augie7107 said:
Again, it is a condition of customization. Possibly there are Asian variants that use LTE in lieu of 4G. Check customization in the service menu. I have had almost every Xperia since the X1 eight years ago, prior to LTE being available. This question/discussion comes up in every forum. In my opinion, the notification symbol does not matter as long as the data speeds are there.
Click to expand...
Click to collapse
I don't think you're understanding my curiosity. I know that its related to the customization and the firmware and/or branding based on the carrier. I don't care about the speeds either since I am getting LTE speeds. What I am curious about is why it does show because it was a Chinese market phone which per my knowledge usually shows 4G. Most markets show 4G, I want to know why mine shows LTE.