Native Samsung Video Calling - Samsung Galaxy S8+ Questions & Answers

Hey folks,
I am somewhat of a noob but had a question. I have the sprint S8+( model SM -G955U) and my device did not come with the built in video calling app. Anybody know how I can get it for my device as well as any instructions? Thanks in advance for your help

I'm not 100% sure but I think video calling option depends on which carrier you are with and if they offer video calling, and also which CSC your phone is on.
Ex: I have an S8+ that I purchased directly from Samsung, the CSC was XAC and didn't have video calling option, but then changed the CSC to the Carrier that I'm with VMC (Virgin Mobile) and I not have the video calling option, as Virgin Mobile offers VoLTE and video calling. I hope that helps.

Related

WiFi Calling on Mate 9 - Is it really there?

In the English USER manual for the Mate 9, there is a section under CALL SETTINGS that tells you how to Enable VoWi-Fi. They actually use this wording in the directions " Touch SETTINGS > Wi-Fi calling"
WiFi calling options are NOT present in the call settings menu for my Mate 9 (6GB/128 GB Model MHA-AL00 / Build Number: MHA-AL00 C00B137). I have the 2 SIM version sold by a HK seller on eBay.
My questions...
Is the manual is describing something different from the WiFi Calling from T Mobile that I'm very familiar with?
I use T Mobile as my USA carrier and have a T Mobile phone that does Wi Fi calling very nicely.
I put the same T Mobile SIM in my Mate 9...but the WiFi calling options STILL don't appear.
Is the Mate 9 really compatible with WiFi calling? What am I doing wrong?
Thank you.
onepiece said:
In the English USER manual for the Mate 9, there is a section under CALL SETTINGS that tells you how to Enable VoWi-Fi. They actually use this wording in the directions " Touch SETTINGS > Wi-Fi calling"
WiFi calling options are NOT present in the call settings menu for my Mate 9 (6GB/128 GB Model MHA-AL00 / Build Number: MHA-AL00 C00B137). I have the 2 SIM version sold by a HK seller on eBay.
My questions...
Is the manual is describing something different from the WiFi Calling from T Mobile that I'm very familiar with?
I use T Mobile as my USA carrier and have a T Mobile phone that does Wi Fi calling very nicely.
I put the same T Mobile SIM in my Mate 9...but the WiFi calling options STILL don't appear.
Is the Mate 9 really compatible with WiFi calling? What am I doing wrong?
Thank you.
Click to expand...
Click to collapse
The phone supports wifi calling but it's not a universal standard so each carrier does it differently (as far as I know). So it's probably not supported with US carriers, especially when it's not even released there.
I believe the phone might need a software update specifically to support it for T-Mobile. I think most carriers don't support VoLTE/Wi-Fi calling, so that might be why it has no option out of the box but a regional firmware update should enable it.
Being compatible doesn't mean it will just work. It means it will work if the network supports it.
T-Mobile will make sure that the phones it sells for its network will have the right software. An imported phone won't have that software and if you are unlucky it might not be directly upgradeable.
This is one reason why it's always a bit of a risk to import phones from another region.
WiFi Calling ...a few potentially useful tid bits...
Thank you to all! I'm pretty sure each carrier will keep the process as "proprietary" as humanly possible for obviou$ reason$.
Here is a tid bit I learned from Apple support on the topic of WiFi calling. As you may know, Apple 6S onwards support WiFi Calling. I was curious about how carriers 'support' WiFi calling on an unbranded / unlocked WiFi capable iPhone.
Here's the punch line from Apples...
If you use WiFi Calling on say T Mo..and then you want to pop in an AT&T SIM card....get this....you MUST do a factory re-set to enable WiFi calling with the newly placed SIM... Can you believe that? I change SIMS like underwear! Doing a factory reset for WiFi calling is impractical for me...
Does anyone know of any further progress on wifi calling from T-Mobile for this phone? Please share.
Well I have been able to make calls through the Google Hangouts dialer on WiFi, but doesn't seem to work to receive calls. Not sure how well it would work if I tried to port my number over to Google Voice, looked this morning said it would cost me $20 to do it.
But I'm likely returning my phone, not being able to get calls at home because the service in my building is poor... Pretty depressing because the phone is badass.
Google voice is not wifi calling as a feature set from either the phone manufacturer nor T-Mobile.
Wifi calling is when your mobile provider can service a connection over wifi, regardless of there being a cell signal or not. It treats your number as PSTN over wifi. Over it's (provider) servers.
Google voice is not wifi calling.
But I appreciate you taking the time to reply.
ravennyc said:
Google voice is not wifi calling as a feature set from either the phone manufacturer nor T-Mobile.
Wifi calling is when your mobile provider can service a connection over wifi, regardless of there being a cell signal or not. It treats your number as PSTN over wifi. Over it's (provider) servers.
Google voice is not wifi calling.
But I appreciate you taking the time to reply.
Click to expand...
Click to collapse
Google voice is wifi calling if you have a gv number lol
"Wi-Fi Calling is the conventional name for a technology that allows cellular packets from your phone to be transferred to your carrier over the internet, and injected back into the cellular network as if they'd been beamed over the air.
Unlike services like Google Hangouts and Skype, which let you talk to other people using call forwarding or an internet-based interface, Wi-Fi Calling lets you use your actual carrier phone number over the internet. Wi-Fi Calling is also distinct from VoIP technology, which lets you use an internet-connected phone exactly as you would a landline. VoIP transfers your voice over the internet to the switched telephone network, whereas Wi-Fi Calling connects your voice to your mobile carrier's network using the internet instead of cell towers."
So, it's not wifi calling as highlighted as a feature by mobile manufacturers and thus offered/utilized by mobile providers as a result.
This thread is specifically for the above mentioned capability. It would be best to not dilute the discussion with alternate options via additional apps. It would be misleading and misdirecting fellow readers.
The USA version does.
We have to wait for a USA firmware upgrade becomes available and update to that. If you have no interest in using funkyhuawe8, then probably sol unless they include in international ROM at some point.
Which k doubt because it would be included already.
intruda119 said:
The USA version does.
Click to expand...
Click to collapse
The USA version does what? Are you saying it supports WiFi calling? I don't see the option on my USA version.
dscline said:
The USA version does what? Are you saying it supports WiFi calling? I don't see the option on my USA version.
Click to expand...
Click to collapse
Ive seen wifi calling listed on usa version of the phone. Few other little things thats not available on my international l29
What firmware are you on?
intruda119 said:
What firmware are you on?
Click to expand...
Click to collapse
b138 We have VoLTE in our firmware, but I've not seen any evidence of VoWiFi.
intruda119 said:
Ive seen wifi calling listed on usa version of the phone. Few other little things thats not available on my international l29
What firmware are you on?
Click to expand...
Click to collapse
Where do you see wifi calling on the US version? I have one and can't find it.
It was around USA release. Not that important to me. Sure search will pull up something.
Edit.
It was volte I was thinking about. Until they release a update with wifi calling , Hangouts is the workaround
intruda119 said:
It was around USA release. Not that important to me. Sure search will pull up something.
Edit.
It was volte I was thinking about. Until they release a update with wifi calling , Hangouts is the workaround
Click to expand...
Click to collapse
From everything I've seen the carriers have to approve devices for them to be able to utilize WiFi calling. It's one of the downfalls of having an unlocked device in the US as it's highly unlikely that a carrier will approve it.
That's correct, the while the firmware from Mate 9 supports it, there would likely be carrier/provider specifications that requires to be enabled. Huawei clearly does not have the green light from TMO for this else it would have been available.
This is the same reason, a TMO specific phone will have wifi calling, where as its international counterpart wound have it...
---------- Post added at 11:42 PM ---------- Previous post was at 11:38 PM ----------
So using funkyhuawe8 will enable carrier (TMO) wifi calling?
Is this working for anyone on a L29 international version?
Thank you intruda119.
Any way you could shed some light on what exactly needs to be done using FunkyHuawe8 to enable wifi-calling please.
ravennyc said:
Thank you intruda119.
Any way you could shed some light on what exactly needs to be done using FunkyHuawe8 to enable wifi-calling please.
Click to expand...
Click to collapse
So does this have wifi calling on T-Mobile or not ?
No.

US Unlocked HTC U11 using T-Mobile video calls

Has anyone successfully used T-Mobile video calling on an US versioned Unlocked u11?
I recently purchased an HTC u11 life as a gift (T-mobile branded) and noticed it had a video icon embedded into the phone dialer for other T-Mobile users. However my U11 unlocked does not have that dialer. Although VoLTE is checked and available, I also searched in the test menu (#4636) and noticed that Video Calling is grayed out and wont toggle over. Is there a T-Mobile software apk that anyone knows of that would embed the function into the dialer? Would I have to S-Off to be able to provision Video calling? Any help would be appreciated. Thanks
kerry2 said:
Has anyone successfully used T-Mobile video calling on an US versioned Unlocked u11?
I recently purchased an HTC u11 life as a gift (T-mobile branded) and noticed it had a video icon embedded into the phone dialer for other T-Mobile users. However my U11 unlocked does not have that dialer. Although VoLTE is checked and available, I also searched in the test menu (#4636) and noticed that Video Calling is grayed out and wont toggle over. Is there a T-Mobile software apk that anyone knows of that would embed the function into the dialer? Would I have to S-Off to be able to provision Video calling? Any help would be appreciated. Thanks
Click to expand...
Click to collapse
It's being worked on. Not as easy as adding a apk though.
Thanks, is there a way to toggle Video Calling provisions on, will I have to S-off to do that?

VZW WIFI Calling on unlocked Note 20 ultra 5G

Found out the guy lied. So the US unlocked N20U does work with VZW wifi calling.
It definitely does work with my N20U on Verizon.
The only differences between the Unlocked and VZW version are:
1. Native Verizon video calling doesn't work on unlocked, but the integrated Duo video calling is better anyways.
2. Verizon's model doesn't have the Samsung "Smart Call" feature for Caller ID. Instead, it uses Verizon's app.
3. Verizon's version has the Verizon bootscreen and a ton of bloatware, especially games, news apps, and what not. Fortunately, most can be uninstalled, and the rest can be disabled using ADB.
Guyinlaca said:
The only differences between the Unlocked and VZW version are:
1. Native Verizon video calling doesn't work on unlocked, but the integrated Duo video calling is better anyways.
2. Verizon's model doesn't have the Samsung "Smart Call" feature for Caller ID. Instead, it uses Verizon's app.
3. Verizon's version has the Verizon bootscreen and a ton of bloatware, especially games, news apps, and what not. Fortunately, most can be uninstalled, and the rest can be disabled using ADB.
Click to expand...
Click to collapse
I can confirm all of the above. I have an unlocked phone, on U1 firmware, with a Verizon SIM. Wifi calling works. There is no "Advanced Calling" menu in Connection Settings, but there's a toggle for VoLTE and it was switched on by default. No 4G icon, but rather a LTE+ icon is shown in status bar. The only thing I haven't found a workaround for is the native video calling. I cannot initiate it (phone app does not show the option when I'm on a call with another Verizon phone) and if another Verizon phone attempts to initiate a native video call, it tells them that I cannot accept video calls. I checked my VZW account settings on a PC, and despite the video call option being on and not blocked, native calling doesn't work, as described above. Duo works fine for video. I was able to get Visual Voicemail by installing the app that I go from another thread. I installed it before checking to see if the U1 firmware added it by default, so I can't say for sure that it wasn't there already.
Sent from my SM-N986U using Tapatalk
So I had an interesting observation. I flashed my Verizon Note 10+ to U1 firmware and noticed a drastic reduction in data speeds. After getting the Note 20 Ultra, I noticed the data speeds were nearly doubled. I then disabled a ton of Verizon and Samsung apps, and my data speeds dropped drastically as well. Through the process of elimination, I found that the "My Verizon Services" app seems to have a major impact on data speeds. As long as I keep that enabled on the Verizon firmware, data speeds are blazing fast.
Is it possible that Verizon uses apps to prioritize or de-prioritize data speeds? I'd be curious if one could do a side by side of the Unlocked vs Verizon firmware.
ferzmedina said:
I can confirm all of the above. I have an unlocked phone, on U1 firmware, with a Verizon SIM. Wifi calling works. There is no "Advanced Calling" menu in Connection Settings, but there's a toggle for VoLTE and it was switched on by default. No 4G icon, but rather a LTE+ icon is shown in status bar. The only thing I haven't found a workaround for is the native video calling. I cannot initiate it (phone app does not show the option when I'm on a call with another Verizon phone) and if another Verizon phone attempts to initiate a native video call, it tells them that I cannot accept video calls. I checked my VZW account settings on a PC, and despite the video call option being on and not blocked, native calling doesn't work, as described above. Duo works fine for video. I was able to get Visual Voicemail by installing the app that I go from another thread. I installed it before checking to see if the U1 firmware added it by default, so I can't say for sure that it wasn't there already.
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
Thanks for sharing your observations regarding wifi calling. How can one tell it is working? I am used to older phones advising that wifi calling was in use via text in the phone app. I'm not seeing this notification on my new unlocked T-Mobile-branded N20U with Verizon SIM.
I also noticed the VoLTE toggle in the phone app, switched on and greyed-out, can't be deselected. Of course they don't want to support anything but VoIP anymore. What is the behavior, if the cell signal is decent it won't use wifi? It can't be forced to prefer wifi, can it? I used the trick of putting it in airplane mode, then turn on wifi to try and force it to wifi call. It said it couldn't make the call in airplane mode, which is not encouraging regarding wifi calling being functional on this phone/provider combo.
[email protected] said:
Thanks for sharing your observations regarding wifi calling. How can one tell it is working? I am used to older phones advising that wifi calling was in use via text in the phone app. I'm not seeing this notification on my new unlocked T-Mobile-branded N20U with Verizon SIM.
I also noticed the VoLTE toggle in the phone app, switched on and greyed-out, can't be deselected. Of course they don't want to support anything but VoIP anymore. What is the behavior, if the cell signal is decent it won't use wifi? It can't be forced to prefer wifi, can it? I used the trick of putting it in airplane mode, then turn on wifi to try and force it to wifi call. It said it couldn't make the call in airplane mode, which is not encouraging regarding wifi calling being functional on this phone/provider combo.
Click to expand...
Click to collapse
From what I've found, if you put another carrier's SIM in a truly unlocked carrier branded phone, it should prompt you to apply your carrier settings upon boot. For example when I put a Spectrum SIM in a Verizon phone, it "converted" the CSC (Carrier settings and boot logo) to Spectrum.
My recommendation is to attempt to get the SIM to switch the CSC automatically. If not, use the patched ODIN to flash the Unlocked U1 firmware, and optionally you can flash Verizon from there if Verizon's Video Calling is a must.
Guyinlaca said:
From what I've found, if you put another carrier's SIM in a truly unlocked carrier branded phone, it should prompt you to apply your carrier settings upon boot. For example when I put a Spectrum SIM in a Verizon phone, it "converted" the CSC (Carrier settings and boot logo) to Spectrum.
My recommendation is to attempt to get the SIM to switch the CSC automatically. If not, use the patched ODIN to flash the Unlocked U1 firmware, and optionally you can flash Verizon from there if Verizon's Video Calling is a must.
Click to expand...
Click to collapse
Thanks for the detailed response. I was a little concerned about the T-Mobile branding, and what that truly meant at the software level. I installed the Verizon SIM to this factory-reset phone. If it was going to switch CSC I think it would have happened then. It went through the usual setup steps, but still displays T-Mobile screen at boot. I'm not sure what else I would do to "get the SIM to switch the CSC automatically".
Would you agree with my conclusion that wifi calling isn't working based on the outgoing call failure when in airplane mode with wifi on?
If there is better, more-unlocked firmware I'm not opposed to flashing it. It's been a while since I've played with rooting and custom ROMS, but I'm guessing stock firmware is a lower-risk activity on an expensive phone.
I'll refer to this link to try and flash to unlocked U1 firmware, hopefully that will allow wifi calling compatibility:
OTA and Non-OTA Firmware for N986U and N986U1

No Wifi Calling Toggle in call settings, Anyone know how to enable it ?

I have the european variant LM-V500EM of LG V50 which I was under the impression had a wifi calling / vowifi option. I've used the quickshortcut maker app and can see the option is there in the backend of the settings com.android.settings.Settings$Wifi CallingSettingsActivity. I can even open it and toggle it to on but it doesn't appear to do anything and still won't show in the regular call settings.
I've spoken to a number of UK networks who say it should work and spoken to LG directly who say wifi calling is unavailable for this variant/model and only the EE variant has WIFI calling. It's pretty frustrating that a function which the phone clearly is capable of is unusable.
Has anyone got any workarounds for this as I'm tearing my hair out here and don't want to have to sell the phone as apart from this it's great.
Thanks
I've been in engineering mode *#546368#*500# and SVC Menu / VoWIFI / W-Fi Toggle to ON but wifi calling still doesn't appear in the main settings.
Can this be enabled OTA by the right network carrier eg. EE , 3 etc ?
I've got the same phone, same problem.
Running Android 11, Smarty network
timosui said:
I have the european variant LM-V500EM of LG V50 which I was under the impression had a wifi calling / vowifi option. I've used the quickshortcut maker app and can see the option is there in the backend of the settings com.android.settings.Settings$Wifi CallingSettingsActivity. I can even open it and toggle it to on but it doesn't appear to do anything and still won't show in the regular call settings.
I've spoken to a number of UK networks who say it should work and spoken to LG directly who say wifi calling is unavailable for this variant/model and only the EE variant has WIFI calling. It's pretty frustrating that a function which the phone clearly is capable of is unusable.
Has anyone got any workarounds for this as I'm tearing my hair out here and don't want to have to sell the phone as apart from this it's great.
Thanks
Click to expand...
Click to collapse
Hi,
What is EE variant? I never seen it before and I can't find it in net.
I know only those variants:
V450PM
V450VM
V500EM
V500N

volte missing in Samsung s8

I do not have very good reception where I am, so I started looking for things to help. Got a booster which wasn't much help. I then thought voice over wifi, so I checked if the s8 had it and yes it does, or so I thought. Voice over WiFi did not appear anywhere in my settings, my Telus provider was baffled as I was. We have been on the phone for hours. I with guidance backed up and factory reset my s8. This brought in an app under settings>Apps>more>show system apps and then scroll till I came to WiFi Calling. This appeared with the reset. Apparently something like that should appear in the phone app settings and have a switch, Mine does not. Then I discovered there were codes and service mode. Under code *#9090# I found a setting that reads "VoLTE Weakcell Setting.
My question is please if anyone knows how to implement WiFi Calling on s8 I would be grateful. God bless.
kenmartel said:
I do not have very good reception where I am, so I started looking for things to help. Got a booster which wasn't much help. I then thought voice over wifi, so I checked if the s8 had it and yes it does, or so I thought. Voice over WiFi did not appear anywhere in my settings, my Telus provider was baffled as I was. We have been on the phone for hours. I with guidance backed up and factory reset my s8. This brought in an app under settings>Apps>more>show system apps and then scroll till I came to WiFi Calling. This appeared with the reset. Apparently something like that should appear in the phone app settings and have a switch, Mine does not. Then I discovered there were codes and service mode. Under code *#9090# I found a setting that reads "VoLTE Weakcell Setting.
My question is please if anyone knows how to implement WiFi Calling on s8 I would be grateful. God bless.
Click to expand...
Click to collapse
Typically, VoLTE functionality is controlled by your carrier in their system.
This is how it normally works:
1) your device must support/offer VoLTE service
2) your carrier must support VoLTE
3) your carrier must support VoLTE on your specific model number
4) your carrier enables VoLTE service to your device in their system somehow or they send you a specific SIM to enable VoLTE.
In other words, VoLTE support and functionality is more controlled on their end than it is on your end.
Yes I understand, when their tech support says s8 should do wifi calling, and the settings dont appear where they should, and then after a reset an app called "wifi calling" appears in the app list, but nothing anywhere else. Except, as I was able to find, there is a service mode and there is a selection there that is called "Weak Cell Settings". Sadly I dont have service programming manual. Thank you.
kenmartel said:
Yes I understand, when their tech support says s8 should do wifi calling, and the settings dont appear where they should, and then after a reset an app called "wifi calling" appears in the app list, but nothing anywhere else. Except, as I was able to find, there is a service mode and there is a selection there that is called "Weak Cell Settings". Sadly I dont have service programming manual. Thank you.
Click to expand...
Click to collapse
It could be that the network supports S8 but doesn't support your specific model number of S8, especially if the S8 that you are using is not the same model number as the specific model of S8 that they offered/sold on their network, if it's from another network and has been unlocked to be used on other networks, it may not be a specific model number that is specifically supported by their network. If this is the case, the specific model number(s) of S8 that they support would have a firmware that has the settings in the correct place but the firmware on your specific model number might not have it. Not all model numbers are equal, the firmware on each of them is designed and built by the specific network that it is branded to, with each if them having differences intentionally chosen by the network that is branded to, including what settings it has or doesn't.
Hi Everyone
Thank you for your help. Problem is solved. It is a service setting that sets the retail company selling you the phone and /or the plan. In my case I had a phone which my provider did not program when I began a new plan with them. all companies are listed and I guess the program for wireless calling is included with your selection of the company....phone responded immediately with all the proper programming. Thanks again for your time and effort
kenmartel said:
Hi Everyone
Thank you for your help. Problem is solved. It is a service setting that sets the retail company selling you the phone and /or the plan. In my case I had a phone which my provider did not program when I began a new plan with them. all companies are listed and I guess the program for wireless calling is included with your selection of the company....phone responded immediately with all the proper programming. Thanks again for your time and effort
Click to expand...
Click to collapse
I've never known a device to have that setting. If your device is an international model, it would make sense to have that setting for the various regions/carriers.

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