S health not working - Galaxy S6 Q&A, Help & Troubleshooting

Hello, recently i acquisitioned a samsung galaxy s6 g920f second hand running android 7.0, and when i attempt to start s health it sais that it cannot run on compromised devices(0x110030521), i checked the internet and when i go to download mode it sais knox warranty void 1(0x0500). Any workaround please? Thank you.

seems like your phone is recently got rooted ? if yes, seems like your Knox is tripped

Okay, here are some solutions (not tested by me though):
-Reflash stock firmware (obviously you'll lose root access)
-set in build.prop value ro.config.tima from 1 to 0
-Install S Health apk from here: https://forum.xda-developers.com/galaxy-s6/general/fix-samsung-account-login-password-loop-t3575443
One of these solutions should work. And please, next time do some research before creating a new thread.

Well, thanks for answer, but 1)reflashed stock with smart switch, and 2)i am not rooted whatsoever....none of the seemed to work, i gues there is no workaround the knox, or is it?

Related

Finally root possible without tripping knox!

Hi everyone, i m new to this community
Now comming to point. . Yes its possible to root our S4 (tried myself on GT-I9500 not sure about others) without tripping knox
Procedure:-
1) Make sure you are connected to internet and usb debugging is enabled in developer options
2) Download an app named "kingoroot" (google it and you will find its link on top)
3) Click root
4) Voila! You are done without tripping your knox:silly:
P.S: i couldn't post links as i am new to this community
Towelroot from Geohot made this possible on KitKat 2 years ago lol
Not to mention Kingoroot is sketchy as hell.
Not to sound condescending or anything, but who really cares about tripping Knox at this point? The Galaxy S4 is over 3 years old. The Samsung warranty is long gone. CF-Auto-Root is an objectively better rooting option, as it allows you to use SuperSU easily instead of the kingoroot app.
Again, not knocking you, I just don't really see the point of using this method.

S Health on Knox triggered devices (7.0/No root)

Hey guys. I don't know if there is already a Thread about this but today I found a method how to access S Health on 7.0, when your device was rooted previously. Hope that helpes :
https://m.youtube.com/watch?v=SPOeqGhDt-E

Error while opening S Health and Samsung Pass

Hi,
My name is adil. I am using a samsung GS8+ (SM-G955FD). So after i rooted my phone, suddenly the S Heath and the Samsung Pass stoped working when i tryed to open it said "Can't open app
For your security, Samsung Health can't be opened on a rooted phone.(0x110070null60N2430)". i searched and found that the error is caused by rooting the phone. So i unrooted it and installed a new stock firmware, and tried again. It still shows the phone is rooted. So please anyone can you help me
muhammed adil said:
Hi,
My name is adil. I am using a samsung GS8+ (SM-G955FD). So after i rooted my phone, suddenly the S Heath and the Samsung Pass stoped working when i tryed to open it said "Can't open app
For your security, Samsung Health can't be opened on a rooted phone.(0x110070null60N2430)". i searched and found that the error is caused by rooting the phone. So i unrooted it and installed a new stock firmware, and tried again. It still shows the phone is rooted. So please anyone can you help me
Click to expand...
Click to collapse
You have tripped your Knox that is why it's not working. There is no fix for a tripped Knox.
Check your knox:
Boot into download mode
Look for Warranty Void Line (1 = tripped/no good 0 = clean/good)
Like said above if knox tripped nothing to do
Isn’t that a work around for S Health ?? I’m sure there is, i don’t know about Samsung Pass, but S Health there is a work around. After your rooted you can get S Health working again, just search the xda forums.

S7 Exynos root, unrooted and knox 0x0500/ s pass / secure folder problem...

Hi everyone !
For noob user like me : root S7 = risk to no more working knox samsung app : mainly samsung pass / secure folder. Sad i've didn't seen that before rooting -_-
For others : I prefer to open a new thread, because i've read many post about knox problem or only pass or only secure folder after root... people saying yes, no, work, don't work, update, offical stock rom, snapdragon, magisk, or nothing :/
I got a S7 G930F from France (exynos?), now model version show g930fxx4esc5, i've try root, pass, [...] and no more knox app.
- I've seen index-samsung-galaxy-s7 thread, put oem unlock, followed CF-Auto Root link http://autoroot.chainfire.eu/
> alert : KNOX WARRANTY : If you have a KNOX-enabled device, using CF-Auto-Root will trip the KNOX WARRANTY VOID status ! (but didnt know what it mean XD)
> site didn't looked noob friendly to me so i looked for another one......
- Then I've followed a french link : https://www.androidpit.fr/comment-rooter-samsung-galaxy-s7-et-s7-edge
> So i took files on this page, without using more my brain -_- (didn't seen page is dated 2016... and dunno if the auto root file must be a strict model version...)
- odin said pass ! Samsung pass and secure folder dont work... T-T (i've noted my model version g930fxx4esc5 dunno if it was same before)
> with the message error I got the bad idea to remove oem unlock (perhaps it was bugging the app XD)
- then.... verification problem at boot... reinitialise dont work, useless, wipe...
> So i put my brain finally on, xda, i tried to get back official stock rom version g930fxx4esc5
- from samfirm depreciated thread i've found this site : https://updato.com/firmware-archive...=XEF,BOG,FTM,SFR&v=Oreo(Android+8.0.0)&rpp=15
- update all 4 files in ODIN BL / AP / CP / CSC, phone work but knox is 0x0500 and still no Spass no Secured Folder. Here i am :/
Général questions :
1- These knox problems are only for s7 exynos ?
2- Root and samsung pass never work ? still have someone who say yes
3- Rooted and now unrouted and samsung pass don't work ? still someone who say yes
4- unrooted + full wipe + stock rom and samsung pass don't work ? must i have to try several official rom perhaps ? trying will fail my knox more ? still someone who say an official rom will work
5- Other root method could have work with knox ? but too late if already rooted ?
For me, S7 exynos, R16NW.G930FXXS4ESC5, knox 0x0500 :
6- How did i mistake ? Like i'm not in knox 0x1 but 0x0500 do i have a try ? or if i try i'll have 0x1 and no more try ?
7- Can i have back knox related apps or almost same apps (mainly samsung pass and secure folder) ?
8- Can i go back to initial stock rom ? a real samsung official rom ?
9- Can i try again following from http://autoroot.chainfire.eu/ then this link https://desktop.firmware.mobi/ look for G930F, take the R16NW.G930FXXS4ESC5 version who has the same than my phone ?
10- Must i follow post like : https://forum.xda-developers.com/s7-edge/how-to/samsung-pay-knox-warranty-void-t3549449 or it will be worst hard to get back to normallity ?
11- What is Magisk ? before rooting ? after rooting ? for rooting ? Can i try magisk solution ? or it will be worst hard to get back to normallity
12- On french support samsung-forum just say go in samsung store they got tool to repair with a real official rom for 40€ . i dont believe.
edited : 13- Like that can i still have samsung android updates ?
If no solution to get back samsung pass and secure folder, i'll re try to root phone at least i'll have that, even if knox go to 0x1 it won't be worst ? others problem with app on a rooted phone ?
Yotitchy said:
Hi everyone !
For noob user like me : root S7 = risk to no more working knox samsung app : mainly samsung pass / secure folder. Sad i've didn't seen that before rooting -_-
For others : I prefer to open a new thread, because i've read many post about knox problem or only pass or only secure folder after root... people saying yes, no, work, don't work, update, offical stock rom, snapdragon, magisk, or nothing :/
I got a S7 G930F from France (exynos?), now model version show g930fxx4esc5, i've try root, pass, [...] and no more knox app.
- I've seen index-samsung-galaxy-s7 thread, put oem unlock, followed CF-Auto Root link http://autoroot.chainfire.eu/
> alert : KNOX WARRANTY : If you have a KNOX-enabled device, using CF-Auto-Root will trip the KNOX WARRANTY VOID status ! (but didnt know what it mean XD)
> site didn't looked noob friendly to me so i looked for another one......
- Then I've followed a french link : https://www.androidpit.fr/comment-rooter-samsung-galaxy-s7-et-s7-edge
> So i took files on this page, without using more my brain -_- (didn't seen page is dated 2016... and dunno if the auto root file must be a strict model version...)
- odin said pass ! Samsung pass and secure folder dont work... T-T (i've noted my model version g930fxx4esc5 dunno if it was same before)
> with the message error I got the bad idea to remove oem unlock (perhaps it was bugging the app XD)
- then.... verification problem at boot... reinitialise dont work, useless, wipe...
> So i put my brain finally on, xda, i tried to get back official stock rom version g930fxx4esc5
- from samfirm depreciated thread i've found this site : https://updato.com/firmware-archive...=XEF,BOG,FTM,SFR&v=Oreo(Android+8.0.0)&rpp=15
- update all 4 files in ODIN BL / AP / CP / CSC, phone work but knox is 0x0500 and still no Spass no Secured Folder. Here i am :/
Général questions :
1- These knox problems are only for s7 exynos ?
2- Root and samsung pass never work ? still have someone who say yes
3- Rooted and now unrouted and samsung pass don't work ? still someone who say yes
4- unrooted + full wipe + stock rom and samsung pass don't work ? must i have to try several official rom perhaps ? trying will fail my knox more ? still someone who say an official rom will work
5- Other root method could have work with knox ? but too late if already rooted ?
For me, S7 exynos, R16NW.G930FXXS4ESC5, knox 0x0500 :
6- How did i mistake ? Like i'm not in knox 0x1 but 0x0500 do i have a try ? or if i try i'll have 0x1 and no more try ?
7- Can i have back knox related apps or almost same apps (mainly samsung pass and secure folder) ?
8- Can i go back to initial stock rom ? a real samsung official rom ?
9- Can i try again following from http://autoroot.chainfire.eu/ then this link https://desktop.firmware.mobi/ look for G930F, take the R16NW.G930FXXS4ESC5 version who has the same than my phone ?
10- Must i follow post like : https://forum.xda-developers.com/s7-edge/how-to/samsung-pay-knox-warranty-void-t3549449 or it will be worst hard to get back to normallity ?
11- What is Magisk ? before rooting ? after rooting ? for rooting ? Can i try magisk solution ? or it will be worst hard to get back to normallity
12- On french support samsung-forum just say go in samsung store they got tool to repair with a real official rom for 40€ . i dont believe.
If no solution to get back samsung pass and secure folder, i'll re try to root phone at least i'll have that, even if knox go to 0x1 it won't be worst ? others problem with app on a rooted phone ?
Click to expand...
Click to collapse
In europe rooting your phone and knox 0x1 is not hardware damage and will be covered by samsung
kpwnApps said:
In europe rooting your phone and knox 0x1 is not hardware damage and will be covered by samsung
Click to expand...
Click to collapse
what you mean by covered ? i bought it since more than 2 years, no more warranty:/
so i'll have to pay, and pay for what ? they will change mother board and ask me to pay ? they will install an official rom who work ?
edit : just phone them, i don't have to flash my phone, i have to go in a store they will check my phone, and see what they can do and tell me the price for it.
i prefer to see what people on xda have to say before
Yotitchy said:
what you mean by covered ? i bought it since more than 2 years, no more warranty:/
so i'll have to pay, and pay for what ? they will change mother board and ask me to pay ? they will install an official rom who work ?
edit : just phone them, i don't have to flash my phone, i have to go in a store they will check my phone, and see what they can do and tell me the price for it.
i prefer to see what people on xda have to say before
Click to expand...
Click to collapse
You dont need to call them.
If you rooted once you can never use samsung pass , secure folder samsung pay again
For updates just flash back to stock
no one can confirm / answer to some of the questions ? :/
Yotitchy said:
no one can confirm / answer to some of the questions ? :/
Click to expand...
Click to collapse
Read my comment above
kpwnApps said:
Read my comment above
Click to expand...
Click to collapse
thanks for your comment of 2-3 lines to answer 12 questions, i've listened to you :
"In europe rooting your phone and knox 0x1 is not hardware damage and will be covered by samsung" >> covered by samsung so i call them, they said no.
"You dont need to call them." >> i dont need to call them ok so dont say me it will be covered by samsung
"If you rooted once you can never use samsung pass , secure folder samsung pay again. For updates just flash back to stock" >> answer to ask 7 and 8
Now i dont won't to be unfriendly with you but i don't think you are alone on this forum, and i don't think you answered to the other questions.
I would like to know more about this, and why some people dont say the same things on many topics, btw it could greatly help other users to not make the same mistake than me just thinking it will be ok for them.
thanks
Yotitchy said:
thanks for your comment of 2-3 lines to answer 12 questions, i've listened to you :
"In europe rooting your phone and knox 0x1 is not hardware damage and will be covered by samsung" >> covered by samsung so i call them, they said no.
"You dont need to call them." >> i dont need to call them ok so dont say me it will be covered by samsung
"If you rooted once you can never use samsung pass , secure folder samsung pay again. For updates just flash back to stock" >> answer to ask 7 and 8
Now i dont won't to be unfriendly with you but i don't think you are alone on this forum, and i don't think you answered to the other questions.
I would like to know more about this, and why some people dont say the same things on many topics, btw it could greatly help other users to not make the same mistake than me just thinking it will be ok for them.
thanks
Click to expand...
Click to collapse
Well you dont understand.
Ive already answered all your questions.
Knox cant be reset even flashing a newer firmware
And magisk doesnt let u use samsung apps either so.
kpwnApps said:
Well you dont understand.
Ive already answered all your questions.
Knox cant be reset even flashing a newer firmware
And magisk doesnt let u use samsung apps either so.
Click to expand...
Click to collapse
well ok... for me its total fail according to only you (but like i said other say no) but then i answer to you, again..
if i made a long post with questions instead of just, "can i resolve my problem" its cause i think xda is a place where people can learn things with "clever" peoples.
1 - i cant resolve my problem thanks, but rooting s7 snapdragon would have been the same ? you didn't answer to this i think
2 - i cant resolve my problem thanks, but is there someone who have been able to root s7 and to still use samsung pass or secure folder ? you won't answer to this cause it's a no for you. but others ?
3 - i cant resolve my problem thanks, but some people said unrooted flash worked ? you won't answer to this cause it's a no for you. but others ?
4 - same
5 - i cant resolve my problem thanks, but does other root methods could have work ? you didn't answer to this i think...
6 - i cant resolve my problem thanks, but so i havn't mistake my root ? all methods would have get me to the same result ? what's the difference between 0x1 and 0x0500 ? you didn't answer to this i think
7 - i cant resolve my problem thanks, but there is no other app who work like secure folder ? you didn't answer to this i think
8 - i cant resolve my problem thanks, even with a real samsung rom in a samsung center so.
9 - i cant resolve my problem thanks, then no need to test to flash again
10 - i cant resolve my problem thanks, so if in futur there is a trick, i won't try cause you said me no.
11 - i cant resolve my problem thanks, and thanks to explained me magisk, it was really helpfull. But this one is for me, i can find info on magisk on the forum somewhere else.
12 - you just say me no, so like the french forum for me :/
For exemple here, a thread where you have post, it seems to be reasonnable to try to make S health work on a rooted phone
https://forum.xda-developers.com/ga...riped-knox-t3921869/post79346431#post79346431
ou answer : Flash twrp then connect to pc with adb and pull build.prop .
Then edit ro.config.tima="1" to "0"
After that push the edited buildprop back to your device and flash original recovery back
so you say me no, fail is fail, but now i can try to make S health work.
Samsung Health on rooted link : https://tinyurl.com/yy37gnwv
you can answer me again and again and again, but its quite useless if its just to troll me with "no you can't" or "yes i answered all" in 2 lines to my ****ing boring long post.
i'll look boring, but you don't look smart to act like this :/ no answer would be smarter from you. So please don't answer anymore. Right now i won't be able to give any interest in your posts.
Yotitchy said:
well ok... for me its total fail according to only you (but like i said other say no) but then i answer to you, again..
if i made a long post with questions instead of just, "can i resolve my problem" its cause i think xda is a place where people can learn things with "clever" peoples.
1 - i cant resolve my problem thanks, but rooting s7 snapdragon would have been the same ? you didn't answer to this i think
2 - i cant resolve my problem thanks, but is there someone who have been able to root s7 and to still use samsung pass or secure folder ? you won't answer to this cause it's a no for you. but others ?
3 - i cant resolve my problem thanks, but some people said unrooted flash worked ? you won't answer to this cause it's a no for you. but others ?
4 - same
5 - i cant resolve my problem thanks, but does other root methods could have work ? you didn't answer to this i think...
6 - i cant resolve my problem thanks, but so i havn't mistake my root ? all methods would have get me to the same result ? what's the difference between 0x1 and 0x0500 ? you didn't answer to this i think
7 - i cant resolve my problem thanks, but there is no other app who work like secure folder ? you didn't answer to this i think
8 - i cant resolve my problem thanks, even with a real samsung rom in a samsung center so.
9 - i cant resolve my problem thanks, then no need to test to flash again
10 - i cant resolve my problem thanks, so if in futur there is a trick, i won't try cause you said me no.
11 - i cant resolve my problem thanks, and thanks to explained me magisk, it was really helpfull. But this one is for me, i can find info on magisk on the forum somewhere else.
12 - you just say me no, so like the french forum for me :/
For exemple here, a thread where you have post, it seems to be reasonnable to try to make S health work on a rooted phone
https://forum.xda-developers.com/ga...riped-knox-t3921869/post79346431#post79346431
ou answer : Flash twrp then connect to pc with adb and pull build.prop .
Then edit ro.config.tima="1" to "0"
After that push the edited buildprop back to your device and flash original recovery back
so you say me no, fail is fail, but now i can try to make S health work.
Samsung Health on rooted link : https://tinyurl.com/yy37gnwv
you can answer me again and again and again, but its quite useless if its just to troll me with "no you can't" or "yes i answered all" in 2 lines to my ****ing boring long post.
i'll look boring, but you don't look smart to act like this :/ no answer would be smarter from you. So please don't answer anymore. Right now i won't be able to give any interest in your posts.
Click to expand...
Click to collapse
I have no idea what youre talking about. Anyway , my other thread refers to the use of shealth without root as the op wanted to do it with no root acces,compared to yours with root. And to your thread your thread is complete bull**** since its unclear to read and understand your questions. So do me a favor and elaborate your questions next time.
Thanks
Ok thanks bye !
Back to my first "elaborate" post then
"elaborate", but i accord it certainly unclear (cause i'm not a pro english, and not a dev or a pro root user )
so here is a simplified version since i've understood more thingies (on this forum not on this thread)
Général questions :
1- Knox 0x1 problems are only for S7 exynos ?
2-3-4- Samsung Pass, Samsung Pay, Secure Folder, Health, etc.. can't never work on rooted / no-more rooted / wiped stock rom phone cause of knox ?
5- Other root method could have work without breaking knox ?
For me, S7 exynos, R16NW.G930FXXS4ESC5, knox 0x0500 :
6- Like i'm not in knox 0x1 but 0x0500 do i have a try ?
7- Can i have back knox related apps editing something ? or almost same knox-apps (mainly secured folder) ?
8- If it's usefull, can i go back to initial stock rom ? A real samsung official install from myself or samsung center ?
Click to expand...
Click to collapse
Yotitchy said:
Général questions :
1- These knox problems are only for s7 exynos ?
2- Root and samsung pass never work ? still have someone who say yes
3- Rooted and now unrouted and samsung pass don't work ? still someone who say yes
4- unrooted + full wipe + stock rom and samsung pass don't work ? must i have to try several official rom perhaps ? trying will fail my knox more ? still someone who say an official rom will work
5- Other root method could have work with knox ? but too late if already rooted ?
For me, S7 exynos, R16NW.G930FXXS4ESC5, knox 0x0500 :
6- How did i mistake ? Like i'm not in knox 0x1 but 0x0500 do i have a try ? or if i try i'll have 0x1 and no more try ?
7- Can i have back knox related apps or almost same apps (mainly samsung pass and secure folder) ?
8- Can i go back to initial stock rom ? a real samsung official rom ?
9- Can i try again following from http://autoroot.chainfire.eu/ then this link https://desktop.firmware.mobi/ look for G930F, take the R16NW.G930FXXS4ESC5 version who has the same than my phone ?
10- Must i follow post like : https://forum.xda-developers.com/s7-edge/how-to/samsung-pay-knox-warranty-void-t3549449 or it will be worst hard to get back to normallity ?
11- What is Magisk ? before rooting ? after rooting ? for rooting ? Can i try magisk solution ? or it will be worst hard to get back to normallity
12- On french support samsung-forum just say go in samsung store they got tool to repair with a real official rom for 40€ . i dont believe.
edited : 13- Like that can i still have samsung android updates ?
Click to expand...
Click to collapse
Hellooo
1. No, the KNOX Warranty Void stuff is already an "issue" ever since the Samsung Galaxy S4 came out. And ever since that, every new Samsung Device launches with that Knox counter. BTW, the KNOX Counter is an one-time programmable chip that once it detects any sort of modifications to the Device (Root, Custom Recovery like TWRP etc.) sets the counter from 0x0 to either 0x1 or 0x500.
2. That's right, All of Samsung's Security / Pay apps immediately will stop working once the Device was rooted.
3. See Answer 2 xD Since the KNOX Counter is more like a Hardware-based thing, it won't change even after a complete Stock ROM flash process.
4. Whatever those guys say, don't believe them. See Answer 3. xD
5. There are pretty much no methods to root the Device without screwing up with KNOX. The Samsung S6 / S6 Edge once had such a way of rooting tho where you were able to root while still having the KNOX at 0x0, but only on the Lollipop firmware though.
6. "Triggering" the KNOX Counter, whether it shows 0x1 or 0x500 is a one-time thing, like voiding the Warranty with rooting countless times won't make the Counter go crazy between 0x1 and 0x500 xD
7. Maybe. You'd be better to look for alternatives though, but maybe after a while tho some Dev might be able to patch it to work with rooted / Knox 0x1 Devices.
8. Yes sure. Flashing the for the Device latest available Stock ROM will return the Device to factory condition... Except the KNOX thingy tho xD
11. Magisk is like SuperSU a tool/program/software whatever you wanna name it, a Program to gain root access.
12. Nice joke, damn. xD I once asked at a Samsung Store to repair the Dead Motherboard of the S7 from my Mom, they said it'll be between 200-300€ JUST FOR THE MOBO, means you'll also have to consider the actual repair costs and so on. 40€ is a joke.
13. See 8. Yes, after returning to full stock you should still get OTA Updates.
Okaaaayyy soo I hope I was able to help you at least a little bit
Fatal_Scythe said:
Hellooo
[...]
Okaaaayyy soo I hope I was able to help you at least a little bit
Click to expand...
Click to collapse
hi !
Yes thanks a lot for these answers
Its should be in capitals red letters thtat knox broken = samsung app broken in notices threads :/
Even if rooting look easy, noob people like me should take really care before, wost that i did it mainly for fun testing
Finally i got a rooted phone but not really usefull for me, and no more secure folder who was really usefull for me XD
If someone got a method to get an app like secure folder (who emulate another system, don't care security) he is welcome
thanks again Fatal
Yotitchy said:
hi !
Yes thanks a lot for these answers
If someone got a method to get an app like secure folder (who emulate another system, don't care security) he is welcome
thanks again Fatal
Click to expand...
Click to collapse
Your welcome.
I made a quick google search and came across that thread on Reddit, maybe one of these apps is gonna work for you? ^^
Fatal_Scythe said:
Your welcome.
I made a quick google search and came across that thread on Reddit, maybe one of these apps is gonna work for you? ^^
Click to expand...
Click to collapse
thx i've found it too
exactly what i need, I tried normal install who dont work XD
island FAQ said manual install with ADB : https://island.oasisfeng.com/setup.html
but i block at begin with “Error: couldn’t create User” even if I execute setprop fw.max_users 10, i'm looking about it

Question Return to Stock?

Good Morning Everyone
As the title suggests, i am looking to return my S22 Ultra back to stock.
i was on beyond rom for a bit, but too many apps complaining that my device was rooted has forced my hand to return my device back to stock once again.
I flashed the stock rom via odin, then locked my bootloader and wiped all data.
However i am still getting messages that my device is modifed.
Anyone got any ideas how to can truely return to full stock?
Thanks in advanced.
And yes i did do a search on the internet before asking, but i have been unable to find any advice outside of what i have already done.
happend to me, too. But only on the latest firmware. When I flash an older firmware, it won't appear. But after updating again to the latest ROM the message appears
Cheers mate. I'll give that a go.
Also note that if the device was rooted then you triggered the Knox flag and that one CANNOT BE RESET, it's an "efuse" (a hardware component that once changed it's state can only be reset by replacing it, i believe you need to replace the entire motherboard for that).
So, if the application checks the Knox status it will fail.
Here are a few apps that i know that will not work anymore :
- Knox itself (and any app that uses the Knox library/API )
- Samsung Pay
- Samsung Health
- Secure Folder
A few years ago I also had a banking app that failed to worked with a Knox flag triggered (on a Note 8), but after an update it allowed me to use the phone as long as i didn't have it rooted.

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