this happened like 4 months ago... i was just watching movie and suddenly the screen drops quality then starts flickering, appearing multiple dots of colors. So i immediately turn my phone OFF - removed the battery then after 3 minutes I put back then turn it ON...after that incident my phone now has LOW QUALITY of screen. All text/letters are almost look like pixelized(not really clear), white/red/blue/green shadows appears when background is black or even if the background has bright colors a white shadows appears below and above the bright color, when playing games for long time(2-3 hrs) the screen will starts flickering again(I noticed the back of the phone below the back camera is getting hot).
Before all this happened, for almost 1 week i was playing games while my phone is charging. But during the time it started i was not charging my phone. It appeared 5 hrs after i charged my phone...
My phone was NEVER DROPPED, NEVER GOT WET.
I included some Screen shots...
Is there any other way to fix this problem and restore the screen quality of my phone without buying NEW LCD? If there is, please tell me how or just give me the link or application needed to fix this issue...
I gave my Z3 a little bath in tap water in the sink. It was not submerged so this is more like a shower. I double checked and secure the ports. I don't even use the ports anyway because I have magnetic charging. I dried it and started using it. It was all fine until 5 mins later it just randomly turned off. Battery was good, tried using the power button and it wouldn't work. So I did the power button and volume + method and it fixed it. But the touch screen didn't work sometimes (randomly), there was a blinking red light before I booted it on, and there is rattling near the camera area when i shake it. I ran diagnostics and noticed that my screen was also flickering. Some of the tests used vibration as feedback and this made the flickering worse. Now the screen is struggling to stay lit. It turns on for 3 seconds and then it dies. You can only see parts of it too. I need help. This phone is unusable. I bought this phone (Sony Xperia Z3 D6603 black) from Worldwide Distributors on Amazon.com 3 months ago. I only took it into the water a few times. I don't think its water damage because I had the flaps secured unless Sony gave me a defective phone. I paid $700 for this and I'm not rich either. I was saving up. The phone has the standard 2 year warranty. Somebody please help. what should I do? Will Sony fix it or give me a new one?
UPDATE: Screen is dead. It still turns on and touch screen still works but cant see anything. It's like it lost signal . Kinda like how a tv loses signal. The tv still works but are no shows on.
IMPORTANT: I just found a little hole that shows part of the screen backlight. Its on the side but its more like a crack. I haven't drop this or anything. So this is possibly how the water got in. This is also Sony's fault. Will I get a new replacement or refund or repair or something?
Thanks for all your help.
afghanpure said:
I gave my Z3 a little bath in tap water in the sink. It was not submerged so this is more like a shower. I double checked and secure the ports. I don't even use the ports anyway because I have magnetic charging. I dried it and started using it. It was all fine until 5 mins later it just randomly turned off. Battery was good, tried using the power button and it wouldn't work. So I did the power button and volume + method and it fixed it. But the touch screen didn't work sometimes (randomly), there was a blinking red light before I booted it on, and there is rattling near the camera area when i shake it. I ran diagnostics and noticed that my screen was also flickering. Some of the tests used vibration as feedback and this made the flickering worse. Now the screen is struggling to stay lit. It turns on for 3 seconds and then it dies. You can only see parts of it too. I need help. This phone is unusable. I bought this phone (Sony Xperia Z3 D6603 black) from Worldwide Distributors on Amazon.com 3 months ago. I only took it into the water a few times. I don't think its water damage because I had the flaps secured unless Sony gave me a defective phone. I paid $700 for this and I'm not rich either. I was saving up. The phone has the standard 2 year warranty. Somebody please help. what should I do? Will Sony fix it or give me a new one?
UPDATE: Screen is dead. It still turns on and touch screen still works but cant see anything. It's like it lost signal . Kinda like how a tv loses signal. The tv still works but are no shows on.
IMPORTANT: I just found a little hole that shows part of the screen backlight. Its on the side but its more like a crack. I haven't drop this or anything. So this is possibly how the water got in. This is also Sony's fault. Will I get a new replacement or refund or repair or something?
Thanks for all your help.
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Happened to me too! The screen is black but is showing the brightness and the touch works. It's totally weird!. i'm going to send the phone to SAT
Seems the lcd backlight is still working where the lcd screen is not;
not sure whether the warranty covers water damage or not...
Got around the same problem. happend in the water screen went black phone was still working. After a lot of reboots and resets it started to work for around 3 seconds then evantually the screen was staying, but is flashing now, looks like the flickering happens when the screen gets too much power. In light conditions it either flickers or is real dark.
What can I do to fix this? Or do I just contact Sony? I've also tried the pressure test and it is water resistant so it has to be something different.
If the screen is cracked they will charge you for the replacement for sure
Inviato dal mio D6603 utilizzando Tapatalk
Hi. I've noticed that my screen flickers when I put the brightness on maximum. Watching the behavior it makes me think that it happens all the time, but it's only noticeable the screen brightness is high. Tried to get it on film, but my camera does not seem to pick up the flickering.
I noticed this after a pool bath with my phone, but i don't know if it is related to that. I did not a chance to use maximum brightness before
I do not have any other issues though, just the flickering. Should i send it to repair? My phone is an 6633 Dual Sim Z3 (Brazilian, unbranded) with less then 3 months of usage.
Hi,
I think I'm having an issue with my new Z3, it seems to overheat very easily. We have high temperatures here in Czech Republic currently, however this happens indoors also (not more than 26 °C).
Phone often gets over 60°C even if its not under heavy stress, i.e. just chatting over messenger and browsing web. When I try to start camera, it shuts itself off, beacuse the phone is too warm. I even got like 68°C when trying to take a picture!
Is this normal or should I have the phone replaced?
Thanks
I would say not normal, our temperatures in Toronto Canada range between 30/40 in summer and I've never had a over heating issue.
Have you tried factory reset?
Currently i'm in holiday and i'm always near the beach, under the sun my Z3 gets near 60-65 but when is like 8 pm and there's no sun anymore my phone is near 35
Same here.
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Jo, tady to samy, hruza. Zkus 4K video - ja muzu natacet asi tak... 20 vterin? Kdyz mam stesti. A neni moc horko....
Same here. Temperature gets to 60+ degrees while on 3G plus facebook/whatsapp. I will try resetting to stock and check if it fixes the problem.
I used to have this after upgrading to Lollipop.
Factory reset and wipe fixed all problems; overheating, battery issues, etc.
Over heating is always a problem for xperia Zx especially if you live in high temp country like mine
i have and use the original z, z1, z2, and now z3 and it all the same
even on standby the xperia will get hot if im outside under the sun
and using the camera will make it worse, the device will show over heating need to shutdown
using iphone 6 plus in the same condition is better but after dozen pic taken, it show the same error
the only cure for me is to power off the phone until the device no longer feel hot in your hand
but for now i usually use two phone if im planning to take many photo, one usually powered off and use the other one for camera, if its started to get hot then turn off phone and powered on the other phone lol
btw i heard z3+ and z4 overheat is worse so not planning to upgrade to z4, gonna wait until sony wake up and do major update to their line up
this just happened a few hours ago.
I've visited my grandma today in some places in Metro Jakarta Area, and boy Jakarta is as hot as the hell of the hell, when i go there, to her house, it actually looks green and cold, despite that afternoon it's sunny. but boy when i got out, it just burns my brain, head, and body inside and out.
So I kind of played some music in my car, but i turned off the music, and i got out of the car and go to the house, when i came in, wow, just wow, it's like i've just came in to hell, you know. Well in that time, i didn't feel that hot inside me, but my phone didn't feel the same as me...
you know, when i got out, i had my phone on aeroplane mode, and i don't do anything with my phone, after i came in, i just did light things with my z3, and after that, i played some games, and the phone started to became warm, well not that warm, but just a tad warm. and when i finished playing the game, i closed the game, and then lock my phone, and my phone seemed like it didn't like the environment and the air quality inside the house, so it became really really warm after that, i checked the temperature at cpuz and i saw the battery temperature, that is at 36 or so celsius, and i saw the thermal, most of them are like 40-50, and it is raising. and it just slowly getting hot until it is super super hot, i got panicked that i don't check the temperature and just turn off my phone to let it cool down.
Well my phone is new, and here, people are just ambitious when some person got a new phone, especially when it is a good one, like s6,z3+,iphone 6, or something else, especially z3 like mine, because sony users here are a lot but i rarely seen the users. so when i turn my phone off, my uncle was looking at my phone and started to tell me that he want to borrow it for a minute, so i gave it to him, i forgot to tell him that i turned off the phone because it experienced overheating that time, so i think he turned on the phone, i saw that fancy startup screen with that purple flow thingy, so i told him late, and asked some questions about the phone, and then i took the phone. I got panicked again because it's getting even hotter.
well that room is super super hot you know, but i'm one of the people who hate hot or warm environments, but i don't feel that hot, although it is warm, but some people thought that, that room is as hot as hell. so when i checked the phone, i saw that the startup screen is still running, it's unusual because it should display the lockscreen that time, so soon after that, the phone got lagged startup, and a few seconds later it got freezed, and then, like 5-8 seconds after that, the screen is pitch black, i thought the phone died, but it was restarting again, so i wait a couple of seconds, and it just did the same thing as before, so i'm worried, after like 5 times of doing the same thing, i asked my sister if i need a pin for force reset the phone with the button inside the microsd/sim slot. And then the screen turned off with 3 times vibrate, that was my first overheating and my first time of reseting a phone like that on my z3,
Oh yes i just remember, the phone is at 13% that time before the first turn off. And continuing on, when it already cooled down, i pressed the power button to turn on the phone, and again, that thing happened again, and it overheats again, i got really worried, so i let it cool down again, and then i tried to turn it on again, but did the same thing, so i turned off the phone again with the same method, and take my charger inside my car, and charge my phone, after that, it charges at 9% mark, i let it charge for some minutes and then, i turn on the phone again and just pray , then finally, the phone turned on without an issue, when i tested everything inside and outside it, everything seems normal.
that is creepy you all know? hahaha
btw, i'm not really in jakarta, i'm in sawangan, depok, it's like jakarta's sub city/ inside Jakarta metro area. but both are as hot as hell.
edit : oh yes, it's not just me, my mom's gnote 8, my sister's iphone 5s, and even my blackberry curve 8520 did the same. but my z3 is like, far severe one
but other than that, my phone didn't feel and seem as bad as you are, i just got like warm but not that much heat on mine when trying the same thing with the same condition as you are.
so i just bought a black Z5 dual and there is something about it thats bothering me
sometimes..not always when i turn the screen on,after 8 to 10 seconds later display brightness drops like 5 to 10 % and comes back to 100 right away.
the drop and coming back takes less than a second,but it is noticeable
and yes the adaptive brightness is turned off,even turned of the smart backlight control
interesting thing is ..i even noticed this happening even on the lowest brightness and it drops even lower than that!
i saw this and decided to go the shop i bought it (i live in iran) and give the phone back and take another phone instead
but the seller himself he had Z5 too after,i showed him this issue,he started to work with his phone and then...the same thing happend to him too!
this thing doesnt happen always and it does happen even the phone is cooled at like 27 c so it cant be cpu throtle
the phone is running at .185 MM At the moment and im going to do clean install of .253 in a few minutes
so please guys give me solution or give me reason to bring the phone there again and show them this and tell the seller that there is something wrong with my z5 and his z5 ,and make them change the phone for me
i have only 2 days left so please guys.
Hi, guys im having a problem with my z3 sometimes it only vibrates but doesnt turn on, sometimes it doesnt go past sony logo turns off and sometimes it turns on.. My z3s screen used to flicker from time to time so I thought of buying a new screen but I just canceled my order as I thought if it shows the sony xperia text its not a screen thing, idk if its software related cos when *rarely* it boots I can use it normally. I have its back cover opened whenever I try to turn it on there is a noise on the motherboard (dunno if its normal) if any of you have any suggestions you are welcomed!
My d6603 has the same issue (flickering,all that u mentioned above),have you managed to fix it pls tell me how....( Cant use flashtool for rom flashing)
Unfortunately no, I concluded its a motherboard issue so im looking for a new one...