Hi,
I think I'm having an issue with my new Z3, it seems to overheat very easily. We have high temperatures here in Czech Republic currently, however this happens indoors also (not more than 26 °C).
Phone often gets over 60°C even if its not under heavy stress, i.e. just chatting over messenger and browsing web. When I try to start camera, it shuts itself off, beacuse the phone is too warm. I even got like 68°C when trying to take a picture!
Is this normal or should I have the phone replaced?
Thanks
I would say not normal, our temperatures in Toronto Canada range between 30/40 in summer and I've never had a over heating issue.
Have you tried factory reset?
Currently i'm in holiday and i'm always near the beach, under the sun my Z3 gets near 60-65 but when is like 8 pm and there's no sun anymore my phone is near 35
Same here.
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Jo, tady to samy, hruza. Zkus 4K video - ja muzu natacet asi tak... 20 vterin? Kdyz mam stesti. A neni moc horko....
Same here. Temperature gets to 60+ degrees while on 3G plus facebook/whatsapp. I will try resetting to stock and check if it fixes the problem.
I used to have this after upgrading to Lollipop.
Factory reset and wipe fixed all problems; overheating, battery issues, etc.
Over heating is always a problem for xperia Zx especially if you live in high temp country like mine
i have and use the original z, z1, z2, and now z3 and it all the same
even on standby the xperia will get hot if im outside under the sun
and using the camera will make it worse, the device will show over heating need to shutdown
using iphone 6 plus in the same condition is better but after dozen pic taken, it show the same error
the only cure for me is to power off the phone until the device no longer feel hot in your hand
but for now i usually use two phone if im planning to take many photo, one usually powered off and use the other one for camera, if its started to get hot then turn off phone and powered on the other phone lol
btw i heard z3+ and z4 overheat is worse so not planning to upgrade to z4, gonna wait until sony wake up and do major update to their line up
this just happened a few hours ago.
I've visited my grandma today in some places in Metro Jakarta Area, and boy Jakarta is as hot as the hell of the hell, when i go there, to her house, it actually looks green and cold, despite that afternoon it's sunny. but boy when i got out, it just burns my brain, head, and body inside and out.
So I kind of played some music in my car, but i turned off the music, and i got out of the car and go to the house, when i came in, wow, just wow, it's like i've just came in to hell, you know. Well in that time, i didn't feel that hot inside me, but my phone didn't feel the same as me...
you know, when i got out, i had my phone on aeroplane mode, and i don't do anything with my phone, after i came in, i just did light things with my z3, and after that, i played some games, and the phone started to became warm, well not that warm, but just a tad warm. and when i finished playing the game, i closed the game, and then lock my phone, and my phone seemed like it didn't like the environment and the air quality inside the house, so it became really really warm after that, i checked the temperature at cpuz and i saw the battery temperature, that is at 36 or so celsius, and i saw the thermal, most of them are like 40-50, and it is raising. and it just slowly getting hot until it is super super hot, i got panicked that i don't check the temperature and just turn off my phone to let it cool down.
Well my phone is new, and here, people are just ambitious when some person got a new phone, especially when it is a good one, like s6,z3+,iphone 6, or something else, especially z3 like mine, because sony users here are a lot but i rarely seen the users. so when i turn my phone off, my uncle was looking at my phone and started to tell me that he want to borrow it for a minute, so i gave it to him, i forgot to tell him that i turned off the phone because it experienced overheating that time, so i think he turned on the phone, i saw that fancy startup screen with that purple flow thingy, so i told him late, and asked some questions about the phone, and then i took the phone. I got panicked again because it's getting even hotter.
well that room is super super hot you know, but i'm one of the people who hate hot or warm environments, but i don't feel that hot, although it is warm, but some people thought that, that room is as hot as hell. so when i checked the phone, i saw that the startup screen is still running, it's unusual because it should display the lockscreen that time, so soon after that, the phone got lagged startup, and a few seconds later it got freezed, and then, like 5-8 seconds after that, the screen is pitch black, i thought the phone died, but it was restarting again, so i wait a couple of seconds, and it just did the same thing as before, so i'm worried, after like 5 times of doing the same thing, i asked my sister if i need a pin for force reset the phone with the button inside the microsd/sim slot. And then the screen turned off with 3 times vibrate, that was my first overheating and my first time of reseting a phone like that on my z3,
Oh yes i just remember, the phone is at 13% that time before the first turn off. And continuing on, when it already cooled down, i pressed the power button to turn on the phone, and again, that thing happened again, and it overheats again, i got really worried, so i let it cool down again, and then i tried to turn it on again, but did the same thing, so i turned off the phone again with the same method, and take my charger inside my car, and charge my phone, after that, it charges at 9% mark, i let it charge for some minutes and then, i turn on the phone again and just pray , then finally, the phone turned on without an issue, when i tested everything inside and outside it, everything seems normal.
that is creepy you all know? hahaha
btw, i'm not really in jakarta, i'm in sawangan, depok, it's like jakarta's sub city/ inside Jakarta metro area. but both are as hot as hell.
edit : oh yes, it's not just me, my mom's gnote 8, my sister's iphone 5s, and even my blackberry curve 8520 did the same. but my z3 is like, far severe one
but other than that, my phone didn't feel and seem as bad as you are, i just got like warm but not that much heat on mine when trying the same thing with the same condition as you are.
Related
this new t-mo update has messed up my phone. my phone now wakes up out of sleep mode, runs on 100% screen brightness (i keep it on 75%) and it runs hot. I have no clue when its cutting on so my phone has been super hot a few times. Anyone else have this problem? i am not pleased. Any fixes out there? thanks in advance.
Me too! It started yesterday, it gets damn hot. Not when it you first get your sensation, but properly hot! I couldn't honestly hold it, and also the battery just drops insanely in a few minutes. Also I am not sure if it is only me, but the speaker don't work sometimes. A completely new problem :/
I got my phone last Saturday from Orange. The first thing I did when I got home was completely de-brand the device and install the latest OTA from HTC. I have to admit myself, that it caused the phone's Sense to become insanely unstable (going to the green HTC logo after about 15 minutes of usage every time you exit an app) and it got quite hot too. Hot to the point that I didn't even have to be using my phone for it to be hot. I was actually able to put my hand in my pocket during cold weather and keep my hand warm because of the heat of my phone! Since installing Android Revoloution it has solved my problem & all problems with the slowness of the phone.
So several weeks ago I was sitting in a restaurant eating and started to notice my phone in my pocket was getting really hot against my leg. Since it was in my pocket, obviously not in use, I thought it was odd but figured maybe it was a one time deal.
Then it happened again a week later but this time my phone was in my car mount and was being used, not necessarily heavy use, but it was being used - still it was REALLY hot (not the usual warmth you get from playing a game or heavy use). This time I restarted it and it seemed to go back to normal.
But the getting really hot in my pocket while not in use has happened a couple more times in the last couple of weeks. Then last night I was at dinner with a group of friends and one of them who has the same phone says to me "Something weird happened to me last night - I was eating dinner with a buddy of mine and all of the sudden I felt my phone getting really hot in my pocket."
So obviously this isn't just an issue with my phone or with a random app on my phone gone wild. When it happens I check the battery usage stats to see if there's an app going crazy, but there doesn't appear to be one. I can't figure out what if anything specific is causing it, but I know a phone should not get so hot in your pocket that it is noticeable and you have to take it out of your pocket - that's crazy.
Anyone have any clues???
Thanks,
Eric
I have a strange issue on my nexus 5. Little long post - so please read at leisure.
Got my nexus 5 in November, the october batch. No issues till now and on 4.4.2.
Little background:
I am in Bangalore, India, where the noon temp probably hits 38C (100F) in May month.
I went on bike in tuesday at noon for couple of hours with nexus 5 in my pocket. That might have heated up the screen and insides.
I have antutu widget that shows the temperature, memory and also the cleanmaster.
I came back home, didnt touch the phone for a while. Later on went out in my car by 4PM. I observed that the touch response is gone. The screen is working and displayed time accurately, the notifications are coming, even getting calls. However, i cannot take the call since i cannot slide to answer.
By evening, i went to my office and observed it worked for a bit and then stops working all of sudden.
The temp shows 32C (for the processor i think) and it jams the screen.
I went into a cold conference room and stayed there for a bit where it was 23C room. The indicator showed 28C and touch works.
If the temp shows 30 it jams again.
I went to the local LG service center(Marathalli, Bangalore, India) last night and showed it to them. It seems they don't have stock of the screen to replace and asked me to call back. Today i checked its not yet come. Tomorrow might be possibility they would get and replace the touch screen.
However, if I continue with this technique of freezing the phone to cold temp and observe it works, slides, opens all tools. Once it is little heated up, it jams.
Now i observe white horizontal patches coming across the screen . If i turn off the screen and turn it on, its gone but comes back again.
Very strange indeed for me. Any insight on what is happening? I expect the LG nexus to be tested for high outdoor temperatures like in tropical India (40C - 110F).
It might have broken something internally like a small circuit being burnt and its probably working only in low temperatures. Still it is appalling.
Any thoughts and ideas?
rambus212 said:
I have a strange issue on my nexus 5. Little long post - so please read at leisure.
Got my nexus 5 in November, the october batch. No issues till now and on 4.4.2.
Little background:
I am in Bangalore, India, where the noon temp probably hits 38C (100F) in May month.
I went on bike in tuesday at noon for couple of hours with nexus 5 in my pocket. That might have heated up the screen and insides.
I have antutu widget that shows the temperature, memory and also the cleanmaster.
I came back home, didnt touch the phone for a while. Later on went out in my car by 4PM. I observed that the touch response is gone. The screen is working and displayed time accurately, the notifications are coming, even getting calls. However, i cannot take the call since i cannot slide to answer.
By evening, i went to my office and observed it worked for a bit and then stops working all of sudden.
The temp shows 32C (for the processor i think) and it jams the screen.
I went into a cold conference room and stayed there for a bit where it was 23C room. The indicator showed 28C and touch works.
If the temp shows 30 it jams again.
I went to the local LG service center(Marathalli, Bangalore, India) last night and showed it to them. It seems they don't have stock of the screen to replace and asked me to call back. Today i checked its not yet come. Tomorrow might be possibility they would get and replace the touch screen.
However, if I continue with this technique of freezing the phone to cold temp and observe it works, slides, opens all tools. Once it is little heated up, it jams.
Now i observe white horizontal patches coming across the screen . If i turn off the screen and turn it on, its gone but comes back again.
Very strange indeed for me. Any insight on what is happening? I expect the LG nexus to be tested for high outdoor temperatures like in tropical India (40C - 110F).
It might have broken something internally like a small circuit being burnt and its probably working only in low temperatures. Still it is appalling.
Any thoughts and ideas?
Click to expand...
Click to collapse
We can assume that the digitizer is losing connection as a wire expands and contracts. LG should replace the screen for you free of charge, unless they come to the conclusion that it was damaged by the user.
I have been using nilkin tempered glass since i bought my phone in december. The phone was running fine till recently. One day i was on a bike ride and was using my opo as gps navigator with a bike mount on my bike. I had used my phone for some 30 minutes as gps navigator.
After 30 minutes i took a break and removed the phone from the bike mount. I found my phone extremely hot. It must be around 70-80 degrees celcius range. ( my phone usually goes to 62-65 in cpu temp app while gaming or some heavy processes, so i know the phone was way hotter than usual by feeling). At that time the phone didnt show any touch sensitivity loss and i shut my phone down.
Since that day my phone is not same. Everytime i go into sun or outside or the phone remains in pocket for some time the phone gets warmer and i lose touch sensitivity. The phone doesnt unlock using swipes. Very difficult to type.
But as soon as the phone gets time to cool down or remains in AC for around 20 minutes it becomes like nothing happened. Its functions normally.
Today i removed my Nilkin tempered glass(its broke while removing so cant be put again). Now will be monitoring for few days to see if tempered glass was the culprit. If not i am going for warranty replacement.
devesh38 said:
I have been using nilkin tempered glass since i bought my phone in december. The phone was running fine till recently. One day i was on a bike ride and was using my opo as gps navigator with a bike mount on my bike. I had used my phone for some 30 minutes as gps navigator.
After 30 minutes i took a break and removed the phone from the bike mount. I found my phone extremely hot. It must be around 70-80 degrees celcius range. ( my phone usually goes to 62-65 in cpu temp app while gaming or some heavy processes, so i know the phone was way hotter than usual by feeling). At that time the phone didnt show any touch sensitivity loss and i shut my phone down.
Since that day my phone is not same. Everytime i go into sun or outside or the phone remains in pocket for some time the phone gets warmer and i lose touch sensitivity. The phone doesnt unlock using swipes. Very difficult to type.
But as soon as the phone gets time to cool down or remains in AC for around 20 minutes it becomes like nothing happened. Its functions normally.
Today i removed my Nilkin tempered glass(its broke while removing so cant be put again). Now will be monitoring for few days to see if tempered glass was the culprit. If not i am going for warranty replacement.
Click to expand...
Click to collapse
This seems to be quite a common problem. It happens to me too - especially when I carry my OPO in my pocket.
Oneplus are aware of the problem and they almost had a fix (I think in the 15 and 16 of May CM12.1 nightly) but it drained the battery so it's been pulled for now. Hopefully they'll come back with a non-battery-draining fix soon.
See here for endless advice/comments/bickering.
tomaquet said:
This seems to be quite a common problem. It happens to me too - especially when I carry my OPO in my pocket.
Oneplus are aware of the problem and they almost had a fix (I think in the 15 and 16 of May CM12.1 nightly) but it drained the battery so it's been pulled for now. Hopefully they'll come back with a non-battery-draining fix soon.
See here for endless advice/comments/bickering.
Click to expand...
Click to collapse
Maybe we all must ask Synaptics for a fix, or ask for the status. OnePlus isn't communicating with us!
http://www.synaptics.com/en/contact.php
Please mail!!!
[email protected]
devesh38 said:
I have been using nilkin tempered glass since i bought my phone in december. The phone was running fine till recently. One day i was on a bike ride and was using my opo as gps navigator with a bike mount on my bike. I had used my phone for some 30 minutes as gps navigator.
After 30 minutes i took a break and removed the phone from the bike mount. I found my phone extremely hot. It must be around 70-80 degrees celcius range. ( my phone usually goes to 62-65 in cpu temp app while gaming or some heavy processes, so i know the phone was way hotter than usual by feeling). At that time the phone didnt show any touch sensitivity loss and i shut my phone down.
Since that day my phone is not same. Everytime i go into sun or outside or the phone remains in pocket for some time the phone gets warmer and i lose touch sensitivity. The phone doesnt unlock using swipes. Very difficult to type.
But as soon as the phone gets time to cool down or remains in AC for around 20 minutes it becomes like nothing happened. Its functions normally.
Today i removed my Nilkin tempered glass(its broke while removing so cant be put again). Now will be monitoring for few days to see if tempered glass was the culprit. If not i am going for warranty replacement.
Click to expand...
Click to collapse
I have the same problem too... Though the fix has been removed from the CM12s, some of the custom rom (Resurrection remix) has included without the battery drain bug. I tried it and works smoothly. If you are rooted and can't wait for the official fix, you can change the rom and try.
Anyone have their GS6 Overheat and the Camera LED diable?
Had this happen the other day. It was in my pocket and didn't really feel that hot hot either just the buttons felt hot.
I've only had my S6 for 2 days now. Today it was just sitting next to me, screen off, hadn't touched it in a while. I picked it up and it was BURNING hot. I turned it on, and it said it was overheating and in "Cool Down" mode. There weren't any apps I left running (ie. iHeartRadio, Video player, etc). It was literally just sitting there not being used, but for some reason became EXTREMELY hot for no reason. If anyone else is having this issue I'd love to heart about it before I pass my 14 day return period or this thing blows up in my face.
My phone gets extremely hot if I have the screen brightness over about 30%.... even in my pocket sometimes. I've found keeping wifi off helps a lot and disabling all the spam helped too. What really heats my phone up is any kind of camera activity. Any more than 5-10 pictures or 2+ minutes of video makes my phone so hot I wont put it in my pocket. If I could choose again I would of kept my LG G2 for a few extra months and kept away from the pocket oven.
My wife and I got the S6 on release date and haven't had any overheating issues like you said.
Ours do get warm while in use but not on idle.
I would take it back to Verizon and see about getting a replacement. The one you have may be faulty.