Recieving low res MMS - Verizon HTC One (M8)

Hi all,
Hoping someone can point me in the right direction here.
My issue is that when someone sends me an MMS with a photo, the resolution is reduced to a fraction of what it was. However, I can send images via MMS at full resolution.
As an experiment, I sent my wife (who has an unrooted Galaxy S5) a 940KB screenshot. I had her send it back to me and when I got it, it was at 27KB. I had her email me that same image and it was unaltered at 940KB. We are both with Verizon on the same account. I use an old version of GoSMS. I have the MMS limit set to 5MB. The stock messaging app which is still active has a MMS max of 300KB but I'm getting less than 10% of that.
Any suggestions?
Thanks.
.

I kinda gave up trying to resolve this due to lack of success with finding answers, either in my own searches or from more experienced users. But, it's still an issue that has come up once again.
Please... anyone?

Related

Trouble sending MMS

My device is running WM6.
I don't send MMS often, but I've noticed that I can no longer send or receive MMS messages. They get stuck in my outbox or come in with a message saying they can't be downloaded.
When I first got the phone, it worked fine. Now, it tells me that the images are too big to be sent (don't know where the 100k limit came from), even though I only use the cell phone camera to take pics and i have to compress them. After compressing, it still doesn't send.
What should my settings be? Where do I find these settings?
Anyone?
Could I be having this issue because I use the Tmobile $5.99 internet?? If so, can someone tell me what (if anything) I can do to fix it??

mms problem

i did a search and didn't see anyone with the same problem. i was able to receive pics from other people, but i when i try to send it to them, they don't receive it. my phone shown sent but they don't even get a text at all. i can however send pic text to myself and receive it. this was from using the stock app.
i then switched to handcent sms and uninstalled the regular text app. i can't receive pic or send pic to them. i can't even receive the pic text i sent to myself. is there some kind of setting i'm suppose to set it to?
Under settings->send->maximum size, make sure it's set to default 1M. My was set to 5M for some reason and mms never worked right (oversized).
tried that, still doesn't work with sending pic text or receiving.
GideonX said:
Under settings->send->maximum size, make sure it's set to default 1M. My was set to 5M for some reason and mms never worked right (oversized).
Click to expand...
Click to collapse
Hmm.. I can't seem to find this setting..?
I just realized I can receive mms but not send.
I currently use Handsent SMS and prefer it over the stock texting app. However I did not remove that. You SHOULD keep it, then set Handcent as your default and get rid of all notifications on the settings of your default text program.
I have a similar issue with you only i removed the stock calander and now my 3rd party calander app wont work
sending video to iPhone problem
I searched, but didn't come upon a thread about MMS video problems, but this was the closest thread in nature...
anyone having problems sending video MMS to specifically iPhones? I am able to send to MMS vids to other phones (other Android phones), but when I send a video to an iPhone, they receive it but the sound is garbled when played. Same results happen with both the stock messaging app and Handcent.
(MMS pictures work fine though)
In the video settings of the camera, I have the "Duration" set to 'MMS' and then I've even tried both "Video Sizes"...QVGA and QCIF. All the test video messages I sent to my wife's iPhone have been about 100-150Kb in size. When she receives the video, it plays but the sound is garbled and can't distinguish anything being said.
Any help would be appreciated since my wife likes to receive clips of our baby son while she's at work etc.
using stock non-rooted G2x.
random, but know a guy that works for LG in the mobile department. I asked him about a software update and he replied with the following:
"Yes, there is a software update coming. It should have been out 2 weeks ago, but at the time T-Mobile was thinking of just lumping it in with the Gingerbread update. Now that the Gingerbread update is being moved back to early June (last minute bugs need worked out), we convinced them to let us push the update so at least the users who are experiencing powercycling, freezing, and wifi sleeping will be taken care of."
Compress the pics to 100kb or less and they should go through! Use handcent mms and it compresses them for you.
Sent from my LG-P999 using XDA App
jurassic5 said:
random, but know a guy that works for LG in the mobile department. I asked him about a software update and he replied with the following:
"Yes, there is a software update coming. It should have been out 2 weeks ago, but at the time T-Mobile was thinking of just lumping it in with the Gingerbread update. Now that the Gingerbread update is being moved back to early June (last minute bugs need worked out), we convinced them to let us push the update so at least the users who are experiencing powercycling, freezing, and wifi sleeping will be taken care of."
Click to expand...
Click to collapse
I hope that is true, that update being held is doing nothing except making G2x owners look for other smartphones, not to mention potential G2x owners reading all these bad reviews around the forums won't even consider buying a G2x.
So I really don't understand why they would delay the patch when they know it's more than likely going to hurt the sales of the phone.
These companies seem to always make really dumb choices.
Happy customers equal BIGGER profits in the long run, that should be the main goal IMHO.
Sent from my LG-P999 using XDA App
u said u deleted reg message app? that mite be y u cant recieve anything now
has the phone been flashed a custom rom?
if so go into messages > settings> and switch the mms client
so nobody else has any problems sending videos to iPhones? pictures and regular texts go through fine, it's only the audio of the video part that is all garbled and messed up. my G2x is a stock non-rooted phone with the stock messaging app. (i've tried handcent and Go SMS and the vids still don't go through correctly to iPhones).
as for the patch, i asked him when LG is planning to release it...he made it seem like it should be soon.
I had this problem until I downloaded Go sms and changed my mms size to 5M and then set my user agent to Default Android.

Incoming MMS pictures are resized!

I have my mms settings configured to allow 600kb attachments. I have tried using handcent and gosms. Neither solved the issue. When I receive a message, it gets shrunk. I can send an mms in its full resolution to someone else, but when I receive one, it's always about half as large as the original. For example, if I send a 150kb picture to my girlfriend's tilt2, she receives the same 150kb picture. If I send a 150kb picture to myself, I get a 75kb picture. If she forwards the 150kb picture back to me, it is downgraded to 75kb by my phone. Is there a fix for this. I've been looking around for over an hour with no luck.
Update: I think it has something to do with the network. It's working for the time being. That is...I'm able to both send and receive mms attachments in their original resolution. Beats me.
This seems to do this to me all the time, it pisses me off cause when you go to zoom in its all blurry and grainy. Is there a way to fix this?
I don't believe there is.
Projectdwnshft said:
This seems to do this to me all the time, it pisses me off cause when you go to zoom in its all blurry and grainy. Is there a way to fix this?
Click to expand...
Click to collapse
It does suck! You have this badass phone, yet you could save mms attachments better with a damn ten year old razr.
Update: I believe it has something to do with peak time. All of the mms attachments that I receive right not (around 1:00 PM on Monday) are being shrunk to half their normal size, whereas last night I was able to receive them in full resolution. Still it's a problem with the phone not the network because I can send and receive them in full resolution on my girlfriends Tilt2 and we are on the same network, same city.
Bump
This to me is a major issue. I am willing to switch roms to solve it. Can anyone confirm if a particular rom fixes the problem?
volumnus said:
This to me is a major issue. I am willing to switch roms to solve it. Can anyone confirm if a particular rom fixes the problem?
Click to expand...
Click to collapse
What ROM are you using now? I'm using CM7 and have received MMS attachments from my wife's iPhone, and they are large, clear and zoomable. So maybe try CM7 or one of the many ROMs based on CM7.
I was on cleardroid. Now I'm on leedroid. Neither allow delivery of large mms attachments. Both roms shrink the mms to about half its original size. Both will send mms attachments in full resolution.
More info about this issue...
Some attachments are sendable and receivable without being compressed and some are not. Size is not the key issue. I sent myself a 175kb pic and received it in its original resolution, but I sent a 140kb pic, and it was compressed down to 75kb upon receipt. It seems to have something to do with the picture itself that causes the resizing. Could it be the dimensions?

[Q] "MMS Adaptation" blocking MMS.

So I wasn't going to post here, but I already visited an ATT store and had a sim card swapped out and they still weren't of any help even after replicating it in front of them. I never had this issue with my GS2, but since upgrading to my HOX some images sent to me won't show and the message I'll get instead is:
"One or more of the message components have been deleted by MMS Adaptation. Either the message was too large or the components were unsuitable for your terminal."
I think its screen captures from my girlfriends iPhone as front and back camera pictures she takes sends just fine. Does anyone know how to fix this? I have checked my APN settings against others in the forum I have found, but its always possible I missed something.
Same problem here on my Skyrocket. Googled like crazy and found other reports but no solution. I know the image isn't to large because even small rage comics that my gf sends me give that message. Pics she takes with her phone come through fine. Hard to believe that I could receive just about anything on my Iphone 4 with its tiny screen but now that I've switched to android, suddenly everythings to large for my phone to receive it
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
I just got this today. Any idea what caused this on the hox. It came from an iPhone 4s...
If it helps after playing with my girlfriends phone its screen caps that cause a problem and can sometimes be fixed if they include text in the message with an image. Honestly never had a problem until this phone from my gs2 but if you're getting it on a skyrocket maybe att borked their network.
Sent from my HTC One X
This is annoying the hell out of me.
I haven't had this problem yet. I wonder if that's because I'm on Rogers.
Have you folks actually checked the file size of both the accepted and rejected attachments? And maybe check the maximum attachment size inside the Messaging app. Mine's set to 1MB on Rogers, so I'm guessing anything bigger than 1MB wouldn't come through. Maybe the AT&T HOX is misconfigured to a file size smaller than what AT&T actually allows.
I had this problem when I first swapped to my GS2 from an iPhone. My wife and roommate were still on their iPhones, and they would send me pictures without problems. We found out the issue was with iPhone screenshots, not the pictures. Since the camera photos are .jpg files, they're actually quite small and don't really need to be compressed to send via MMS. The screen caps, however, are .png files, which are uncompressed on the iPhone. Since the iPhone can send and receive png files via MMS, there isn't a limit to what they can send and receive. I've noticed that any time I send a picture via my Android phones, they send a compressed copy that is reduced in size compared to what an iPhone sends.
I've never really found a fix, but after I started using alternate messaging apps (Handcent) I haven't received the error message. I think it may have something to do with a set limit size somewhere, but I don't know exactly what is causing it. My theory on the whole situation is that AT&T determines what phone you have based on your IMEI, and if it's not registered in their system as being able to handle excessive MMS sizes, it blacklists your phone from being able to receive messages over a certain size. Back in the pre-smartphone days, if an MMS was too big you got a text message from Cingular/ATT that prompted you to enter a code on a website to retrieve the picture, but I haven't gotten one of those since my old Motorola SLVR.
I tried GO Sms Pro which I used on my GS2 without fail and I still got it - haven't tried handcent though.
flightsimmer said:
I had this problem when I first swapped to my GS2 from an iPhone. My wife and roommate were still on their iPhones, and they would send me pictures without problems. We found out the issue was with iPhone screenshots, not the pictures. Since the camera photos are .jpg files, they're actually quite small and don't really need to be compressed to send via MMS. The screen caps, however, are .png files, which are uncompressed on the iPhone. Since the iPhone can send and receive png files via MMS, there isn't a limit to what they can send and receive. I've noticed that any time I send a picture via my Android phones, they send a compressed copy that is reduced in size compared to what an iPhone sends.
I've never really found a fix, but after I started using alternate messaging apps (Handcent) I haven't received the error message. I think it may have something to do with a set limit size somewhere, but I don't know exactly what is causing it. My theory on the whole situation is that AT&T determines what phone you have based on your IMEI, and if it's not registered in their system as being able to handle excessive MMS sizes, it blacklists your phone from being able to receive messages over a certain size. Back in the pre-smartphone days, if an MMS was too big you got a text message from Cingular/ATT that prompted you to enter a code on a website to retrieve the picture, but I haven't gotten one of those since my old Motorola SLVR.
Click to expand...
Click to collapse
The bolded part makes since. AT&T has lowered out limit to 600K where as everyone else has up to 1MB that they can send/receive. I think this is where the problem lays.
This showed on my boyfriend phone, not sure what it's all about. Can someone explain??

Low quality MMS

Does anyone else receive extremely low quality MMS messages? Any MMS message that is sent to me is less than 20kb. I have tried using both the stock messenger and google messenger with the same results.
I don't know about receiving, but I noticed on my AT&T model that Google Messenger send MMS photos in terrible quality. Sending them from Samsung Messages makes them look much better on the other end.
Open messages app click on more > settings > chat settings > image quality
Samsung has it set to 'best available' by default just set it to 'original'.
gtg465x said:
I don't know about receiving, but I noticed on my AT&T model that Google Messenger send MMS photos in terrible quality. Sending them from Samsung Messages makes them look much better on the other end.
Click to expand...
Click to collapse
My S7 sends MMS messages with high quality using either the Stock Messenger app or Google Messages. Receiving is where I get low image quality
AngioNicholai said:
Open messages app click on more > settings > chat settings > image quality
Samsung has it set to 'best available' by default just set it to 'original'.
Click to expand...
Click to collapse
It appears as if my Verizon version does not have this option. I am coming from a Note 5, and the MMS messages I received are fine so I do not think it is the limits of the carrier, however something with the S7
nmarietta said:
My S7 sends MMS messages with high quality using either the Stock Messenger app or Google Messages. Receiving is where I get low image quality
It appears as if my Verizon version does not have this option. I am coming from a Note 5, and the MMS messages I received are fine so I do not think it is the limits of the carrier, however something with the S7
Click to expand...
Click to collapse
Same issue here and image quality option not there. Poor resolution on Pics sent Via Google messenger on VZW. I'm on a HTC One M8. Any suggestions ?
This problem has been plaguing me for over a year, this is them most helpful information I have found. https://www.reddit.com/r/GooglePixel/comments/5gk4y0/mms_resizing_verizon/#bottom-comments
From what I can tell, if Verizon doesn't recognize your phone (mine is on a custom rom) Verizon servers automatically compress incoming MMS to 30-40KB.
"Pixel is resizing the images much more than they should. Take a look at the google pixel product forum. There are many complaints about this.
Every other comment so far is wrong, it's not just due to MMS. Yes MMS compresses/resizes the images to get a smaller file size, but no carrier restricts the image size down to the 30-40KB that Pixel is receiving.
From what I can tell the phone isn't in the carriers MMS phone info database yet, so it doesn't know the phone's capabilities so it defaults to a really old, flip phone user agent that restricts incoming MMS images to 30-40KB.
I have seen other reports of brand new phones having the exact same issue.
So hopefully it's just a matter of time before the carriers fix this.
Edit: I almost forgot, to prove this is an MMS issue and not 'just the way MMS works', download Textra or Chomp and under MMS settings choose Legacy instead of System. I'm not sure what it does, but it forces some other MMS settings to be used and will allow you to receive much higher quality photos."
I finally got it to work better by using Textra and setting it to "legacy" MMS.
nmarietta said:
Does anyone else receive extremely low quality MMS messages? Any MMS message that is sent to me is less than 20kb. I have tried using both the stock messenger and google messenger with the same results.
Click to expand...
Click to collapse
Hello!
I have a Samsung Note 8 and I had the same problem, but I fixed it. I am not sure if the set up works the same for all Galaxy cellphones, give it a go anyway
Here's what I did;
° Go to your Messages Settings.
° Under Settings <--> Chat Settings
° Chat Setting <--> Image Size
° Under Image Size you'll have five
(5) selections.
1. Best available
2. Original
3. Large (50%)
4. Medium (20%)
5. Small (10%)
I picked Original. But you can choose the sizes of your choice.
Under "Multimedia Limit" you'll have 2 choices.
1. Automatically accept all
2. Automatically accept files less than 9765 MB in size.
I chose "Automatically accept all"
Good luck!
Marie
If you're on Sprint, they have an algorithm that catches MMS from the stock messenger app and auto downgrades the quality. Third party messenger apps won't, I can only guess the MMS signature is different, so the network doesn't know the type of content and can't auto 1995 picture.
EDIT: To clarify, this does not occur on iOS since all messages route through Apple Servers.
code_311 said:
This problem has been plaguing me for over a year, this is them most helpful information I have found. https://www.reddit.com/r/GooglePixel/comments/5gk4y0/mms_resizing_verizon/#bottom-comments
From what I can tell, if Verizon doesn't recognize your phone (mine is on a custom rom) Verizon servers automatically compress incoming MMS to 30-40KB.
I finally got it to work better by using Textra and setting it to "legacy" MMS.
Click to expand...
Click to collapse
Thanks a million. Your advice just made my old Verizon Galaxy S5 running LOS 15.1 start receiving MMS at a much more acceptable size than before. Now I'd just love to know exactly what Textra's doing to make things work so happily!

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