whenever i connect my phone to laptop via the usb cable i keep getting the issue " the connected device is unable to access data on this device.Reconnect the usb cable and try again" have tried this with one two cable same issue .
my phone will charge while connected but the internal or sd card wont show up
OS on laptop?
windows 10
Tried a different USB port?
Test on a different PC too to rule out phone and cables
Check Samsung drivers are installed correctly in device manager
checked on a different pc works on that!!
on mine i have deleted all drivers and reinstalled the drivers but still same error
k****ij84 said:
checked on a different pc works on that!!
on mine i have deleted all drivers and reinstalled the drivers but still same error
Click to expand...
Click to collapse
Well good news that your phone and cables are fine
So something is either wrong with the laptop USB ports, or drivers
Did you check for chipset drivers too?
Last step would be reinstall Windows
yes i think i may have disabled some services?
k****ij84 said:
yes i think i may have disabled some services?
Click to expand...
Click to collapse
Possibly, if you have run any of those Anti Spying programs, they break Windows 10 mostly
Or disabling things in group policy is also a common way to cause problems
yes done had to delete drivers and have disk and reinstall
thanks
also can private mode files or secure folders be saved on media card?
Related
hello,i have several problems that are making me very angry.i use updated windows 7 32 bit.
1.i have samsung kies and my device was working normaly,but then today when i connected my phone to pc i got code 43 error device not recognized.i tryed reinstalling kies uninstalling drivers re installing nothing helps i cant even connect when i am in download mode same error.I NEED SOME ANSWERS ASAP COZ IT IS DRIVING ME CRAZY.
2.this one is bit smaller but also annoying,it was happening while usb connection was still working,when i connect my phone(any mode kies or mass storage),then when i copy files from pc to phone it working fine,but when i try to copy something from phone to pc i get random disconnects (connection loss) there is no logical explenation coz its totally random,lets say i copy 100 pics i get dc after 10 then i reconnect phone and click retry he copy 15 more and dc again.
Any1 will any solution plz help coz my phone is at mess atm and cant flash anything.
the source of the usb issue may be your computer.
1) did you always use the same usb port for your phone?
2) how old is your computer?
3) do you live in a humid environment?
I live on guam, and on my older laptop (only two years old!!!), running winxp, 3 of 4 usb ports are no longer usable due to corrosion. they give errors and even when working, sometimes I could lose the connection by moving the cable slightly. also, the last usb port is now getting difficult to use because it's hard to plug in anything
so, if you answered yes to #1, try another port and be prepared to install the drivers again.
if you answered yes to #3, be prepared to replace your usb if they are indeed corroded
well thnx for answer,but my pc is new like 7 months old,usb ports are working just switched mouse and phone mouse working phone not.its driver relater before i had that error and some1 from xda told me to delete everything(kies drivers) related to phone and his drivers and it worked i also see that error(code 43 is common) but fix with uninstalling driver(worked before now doesnt).thing is that something at that moment didnt work well on phone(last time it was my external sd card had to format it)and now pc keeps repeating same error.simply even tho all drivers are installed i get device not recognized,and under device manager it unknown device,also when i tick option to see hidden devices i see omap 3630 but state is unconnected.
xGiox said:
1.i have samsung kies and my device was working normaly,but then today when i conne.............
2.this one is bit smaller but also annoying,it was happening while usb connection was still working,....................
Click to expand...
Click to collapse
When transferring files to and from pc, do you use the original USB cable that came with the phone? Because when i use other cables, i have this issue, when i use the original cable, no probs at all.
if that also doesnt work, try formatting internal and external SD cards
xGiox said:
well thnx for answer,but my pc is new like 7 months old,usb ports are working just switched mouse and phone mouse working phone not.its driver relater before i had that error and some1 from xda told me to delete everything(kies drivers) related to phone and his drivers and it worked i also see that error(code 43 is common) but fix with uninstalling driver(worked before now doesnt).thing is that something at that moment didnt work well on phone(last time it was my external sd card had to format it)and now pc keeps repeating same error.simply even tho all drivers are installed i get device not recognized,and under device manager it unknown device,also when i tick option to see hidden devices i see omap 3630 but state is unconnected.
Click to expand...
Click to collapse
Jack_Random said:
When transferring files to and from pc, do you use the original USB cable that came with the phone? Because when i use other cables, i have this issue, when i use the original cable, no probs at all.
if that also doesnt work, try formatting internal and external SD cards
Click to expand...
Click to collapse
i use original cable and also i did format both external and internal cards several times my first problem is kinda more important atm.
ok i tried connecting my phone to secondary pc running xp gave me same error but simple uninstall of driver and reinstall made it work cant fix it on win 7.
Edit: damn phone wont connect when in download mode cant flash anything -.-.
Connect the phone and go to device manager
If you see the i9003 driver uninstall it then connect the phone to pc again
now windows 7 will download the driver automatically
that's how I fixed my problem
Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
xdm9mm said:
Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
Click to expand...
Click to collapse
enable adb in developer options and then connect to your pc, that fixed connection for me
thenobol said:
enable adb in developer options and then connect to your pc, that fixed connection for me
Click to expand...
Click to collapse
if you mean usb debugging, I have already done that...
xdm9mm said:
if you mean usb debugging, I have already done that...
Click to expand...
Click to collapse
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
skyo12 said:
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
Click to expand...
Click to collapse
Yes I don't see the device. Maybe it's caused by the old Nexus 4 drivers.. anyway I uninstalled "Android Device" from my computer's device manager, unplugged the phone, then it miraculously installed the drivers... I'm copying mp3's to my phone now.
Thanks
Sounds like a driver issue. Google "Android naked usb drivers" those worked well for me
Hi . Today when I connected my phone to my computer the windows driver has encountered a problem and has not been installed correctly. Now my phone is no longer recognized by Windows when I connect with usb cable. Is there a proper driver to fix this problem?
Thanks
ahytes said:
Hi . Today when I connected my phone to my computer the windows driver has encountered a problem and has not been installed correctly. Now my phone is no longer recognized by Windows when I connect with usb cable. Is there a proper driver to fix this problem?
Thanks
Click to expand...
Click to collapse
try to uninstall with USBDEVIEW
then re-connect the phone
luasso said:
try to uninstall with USBDEVIEW
then re-connect the phone
Click to expand...
Click to collapse
Thanks for help.
I tried to uninstall drivers with USBDEVIEW but it's hard to know witch one to uninstall in a 100 drivers list. i removed all called "One" drivers and tried again after reboot comp, with no success
I tried to connect my phone at the usb port who are behind my computer and it works but i still have a message error "unable to find a driver for your device".
So i put my phone on usb caméra mode and it works without driver problem, and i can access the memory storage of my phone
But my phone is still not recognized at the front usb ports of my computer, idk why..
HI all, I seem to have a problem getting my laptop (ubuntu 12.04) to recognize my phone as storage when connected via USB. Here's what happened. I have already enabled USB debugging and USB debugging notify. When I plugged the phone to my laptop I got the usual message on the screen of my phone an when I clicked on it there were 2 tick boxes: one to recognize the phone as camera (that by the way worked) and the other one that recognized the phone as storage: when ticked nothing happened on my laptop, so I unticked both and now that bloody message is not coming up anymore on my phone, I only got one which says "USB debugging connected". ANy idea?
thanks
Disable the USB debugging... It's not needed for storage connection.
Sent from my One using XDA Premium 4 mobile app
HI thanks, ok fair enough but somehow I seem to have messed up with it and I would like to fix it if I can: I can't get the usb debugging mode message up when I connect the phone and the laptop doesn't recognize it as storage, not only ubuntu but even windows! could it be a matter of drivers? If so where can I get them from?
thanks
Menu>Storage>*menu on the upper right corner*>USB computer connection>*check box MTP/PTP*
happygolucky919 said:
Menu>Storage>*menu on the upper right corner*>USB computer connection>*check box MTP/PTP*
Click to expand...
Click to collapse
Thanks. When I connect the device as PTP it gets connected but when I do it as MTP , computer shows the error that drivers are not installed.
I'm having a similar problem on my phone, there is no option to change USB computer connection, so phone not regonised when plugged into PC? Any ideas?
MTP is a proprietary and modern protocol, older or open source OS's will not support it out of the box. You will need the relevant drivers, not sure how to do it on older version of Ubuntu, may be worth looking in their forums (support is included in new version in the proprietary driver bundle). There are no drivers for Windows XP, but you can get them for Windows 7, I'll dig out the guide I have bookmarked somewhere.
IIIIkoolaidIIII said:
MTP is a proprietary and modern protocol, older or open source OS's will not support it out of the box. You will need the relevant drivers, not sure how to do it on older version of Ubuntu, may be worth looking in their forums (support is included in new version in the proprietary driver bundle). There are no drivers for Windows XP, but you can get them for Windows 7, I'll dig out the guide I have bookmarked somewhere.
Click to expand...
Click to collapse
Thanks. That would be of great help.
Dush123 said:
Thanks. That would be of great help.
Click to expand...
Click to collapse
Here are the three guides I have bookmarked relating to MTP, I think the first from Tom's Hardware should fix (download is in 3rd post).
http://www.tomshardware.co.uk/forum/50119-63-devices-working
http://forum.xda-developers.com/showthread.php?t=2390296
http://forum.xda-developers.com/showthread.php?t=2391236
Hope these help.
B
---------- Post added at 09:22 AM ---------- Previous post was at 09:21 AM ----------
Oh yeah the other thing I didn't mention is MTP honors your phones security, so if you have a secure lock it won't show up initially until screen is on and device is unlocked.
Same issue, no options under USB computer connection !
boringfrog said:
I'm having a similar problem on my phone, there is no option to change USB computer connection, so phone not regonised when plugged into PC? Any ideas?
Click to expand...
Click to collapse
Hi, boringfrog,
were you able to get the issue resolved ?
After the phone upgraded from 12.0-YNG1TAS17L to 12.0-YNG1TAS2I3, i am seeing the similar issue, my phone will only charge on a Laptop, i tried different cables, 2 laptops, uninstalled and re-installed drivers, nothing works, i did a dirty flash back to 12.0-YNG1TAS17L the issue still exists, i tried enabling and disabling ADB debugging etc...
Under storage options , under the three dots on the right i see the USB computer connection, upon hitting it , nothing happens, the storage page just refreshes... no options to mount as MTP....
Please help need to copy the data from phone to PC...
mkhanemkay said:
Hi, boringfrog,
were you able to get the issue resolved ?
After the phone upgraded from 12.0-YNG1TAS17L to 12.0-YNG1TAS2I3, i am seeing the similar issue, my phone will only charge on a Laptop, i tried different cables, 2 laptops, uninstalled and re-installed drivers, nothing works, i did a dirty flash back to 12.0-YNG1TAS17L the issue still exists, i tried enabling and disabling ADB debugging etc...
Under storage options , under the three dots on the right i see the USB computer connection, upon hitting it , nothing happens, the storage page just refreshes... no options to mount as MTP....
Please help need to copy the data from phone to PC...
Click to expand...
Click to collapse
Sorry it was a friends phone so I just returned it to him after try a few attempts. Can you not put your data into the cloud then you can access it on your PC? Good luck.
PC not recognizing OnePlus 2 after update to Oxigen 3.0.1
What seems to solve the problem is to pull down the notifications bar, which shows one notification which gives you multiple options for the USB. Please choose the file download option(usually the second option). Your OPT will show up on the PC.
Thanks and regards to all.
I just rooted my s8+ with partcyborg's samfail and everything is working great except the usb isn't being recognized. I can see my phone on my computer and I can move files to my desktop but on my phone I get this message - "The connected device is unable to access data on this device. Reconnect the USB cable and try again." I have USB debugging enabled in settings. I'm using windows 10. ADB is up to date. I installed the samsung USB drivers. The device isn't recognized in kies or smart switch.
I'm at a total loss here. Any ideas? Could this be related to the 80% battery bug I was seeing? It's been at 80% for a while now.
Apologies if this is an obvious fix. I haven't rooted a phone since kitkat I looked around but the other threads weren't helpful.
chikichiken said:
I just rooted my s8+ with partcyborg's samfail and everything is working great except the usb isn't being recognized. I can see my phone on my computer and I can move files to my desktop but on my phone I get this message - "The connected device is unable to access data on this device. Reconnect the USB cable and try again." I have USB debugging enabled in settings. I'm using windows 10. ADB is up to date. I installed the samsung USB drivers. The device isn't recognized in kies or smart switch.
I'm at a total loss here. Any ideas? Could this be related to the 80% battery bug I was seeing? It's been at 80% for a while now.
Apologies if this is an obvious fix. I haven't rooted a phone since kitkat I looked around but the other threads weren't helpful.
Click to expand...
Click to collapse
So what do you wanna do with your USB connection? Just MTP (e.g. transfer files like you would when connecting a USB-Stick to PC) or you wanna do some ADB operations?
If you just want to transfer files, there's no need to have USB-Debugging enabled (in fact this is kind of a security risk when you connect to an unknown pc)
jaannnis said:
So what do you wanna do with your USB connection? Just MTP (e.g. transfer files like you would when connecting a USB-Stick to PC) or you wanna do some ADB operations?
If you just want to transfer files, there's no need to have USB-Debugging enabled (in fact this is kind of a security risk when you connect to an unknown pc)
Click to expand...
Click to collapse
I'm trying to use the phone as a bootable drive because my USB stick was stolen. I want to put a linux distro on my laptop.
chikichiken said:
I'm trying to use the phone as a bootable drive because my USB stick was stolen. I want to put a linux distro on my laptop.
Click to expand...
Click to collapse
In the past I used an app on play store call drive droid to boot linux.....
I have the same issue on mine and have not found a fix been looking for a while i kinda just gave up
TheMadScientist said:
In the past I used an app on play store call drive droid to boot linux.....
I have the same issue on mine and have not found a fix been looking for a while i kinda just gave up
Click to expand...
Click to collapse
Yeah I've been trying to use drivedroid but it says there are issues with the mass storage. I'm going to send the dev a message with the ROM and see if there's anything he can do. For now just gonna flash back to stock
chikichiken said:
Yeah I've been trying to use drivedroid but it says there are issues with the mass storage. I'm going to send the dev a message with the ROM and see if there's anything he can do. For now just gonna flash back to stock
Click to expand...
Click to collapse
I'm sure he has looked into it. I talk to him quite a bit now that I think about it I have not heard nothing about it