The S8 is surprisely durable, taking eight drops before cracking - Samsung Galaxy S8 Guides, News, & Discussion

The S8 lost to the G6 in a drop test, but surprised to see the S8 lasting than long before cracking. https://www.forbes.com/sites/bensin/2017/05/16/drop-test-samsung-galaxy-s8-vs-lg-g6-video/

yeah GREAT durability, it cracke dfor me after a 0.5m drop. this phone sucks in the durability department. luckly im getting a new one so i got out lucky but still...

Mine cracked after my first drop, my case didnt come in time im dumb for that but i have insurance and the crack isnt that bad. But I think this phone is fragile, not every drop is the same though

I just broke my second S7 edge, ? have never broken a phone's screen until my first s7e, I really wish they made a flat version

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Nexus s screen test

I just want to know how many people have already a scratched screen on their Nexus s
The screen is pretty strong against scratches. I definitely put nothing in the same pocket as any phone that I might be carrying, but even if you had keys with the screen facing them, you won't end up with any scratches. (The same can't be said about the Nexus S's back plate though).
my vote might not actually count. i've had an invisibleshield on my phone from the day I got it
you all would agree that gorilla glass is much stronger than of nexus s, am i wrong? i just want a phone which has a long lasting durability...
well if you want to put the screen surface to the test, it probably is....but in day to today usage it doesn't really matter, at least for me. (this depends on how one treats a handset).
I got a friend who consistently strip the paint off from handset (any phone) in less than a week...doesn't bother him much, advised him to change the casing and he replied that it doesn't do any good it'll be in a same state in a week...that is just how he treats the handset.
On another view, looks kinda hardcore though, beaten to a pulp cosmetically but still function as a normal phone.
Had mine since April with no screen protector. Not a scratch on it.
All of my phones have had visiable and annoying scratches after a few weeks, sometimes days..
My nexus s on the other hand is great. No scratches what so ever One dead pixel, but it disappeared after a week..

Screen cracks easily?

Over on another (swedish) forum we're seeing some rather disturbing reports of screens cracking for seemingly no reason.
Some have reported cracks after simply placing their phone on a table, others by just having it in their pocket.
Do we have XDA member with similar experiences?
Given the number of times it has dropped from the table because it's so rediculously slippery, to no ill effect on the glass, it doesn't seem too bad. I might have been lucky, though.
Sent from my D6603 using Tapatalk
It doesn't crack easily, but it seems to happen yeah.
I know this was an issue with the Z2 as well (know 1 or 2 ppl suffering from it) and hope it's not a wide-spread one with the Z3. The fact that it performs as some hoovercraft thingie floating over flat services is kinda annoying though, fell a few times here as well already but luckily no damage so far.
phones have glass screens. Glass screens break on some occasions. Water is wet.
add every report you can find and what do we get? 20? lets make it 100. Of 100 000 phones sold (which is serious lowballing) that is 0.1%.
so even if it seems bad it's not really an issue
As long as iitgets repaired by Sony you mean....
of course, like on the z2.
i think a lot of people are just careless.. i mean who buys this type of phone and already in less than 2 days of owning it, they managed to cracked the screen by dropping it or sitting on it while in their pocket. sh*t happens but if people were more careful i doubt we'd be seeing all these 'broken screen' threads.
IMO the z2 was one of the most sturdy glass screen phones ever, this z2 drop test is pretty amazing: http://www.youtube.com/watch?v=5BGQtfDZNt4
so unless something in the glass was changed between the two versions i don't see how the z3 can be any worse than the z2.
Well I accidentally tested the sturdiness of the phone when I pulled my jacket up and forgot that phone was on top of it. Well nice 1,5m fall with some momentum and not a single scratch. Phew.
Its Gorilla Glass 3, so I don't think it should be any weaker or stronger than other Gorilla Glass 3 phones out there. Any quality issues is probably Corning's fault.
Update: according to Sony they use both Gorrila glass 3 and Dragontrail glass. I have heard Dragontrail is slightly less scratch resistant but thats about it.
abhinav.tella said:
I have heard Dragontrail is slightly less scratch resistant but thats about it.
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On the contrary, Dragontail is harder than GG3...... resists scratches more - but at the detriment to viewing angle quality which is why DT is on the back.
I didnt't notice ANY scratch resistance of the glass backplane. Just use it carefully for a few days - enjoy a nice collection of scratches to stay. Deeply disappointing.
Agreed, seems no matter how careful I am it'll just pick up tiny scratches on the back..seemingly from little specs of dust..I don't understand.
cheetah2k said:
On the contrary, Dragontail is harder than GG3...... resists scratches more - but at the detriment to viewing angle quality which is why DT is on the back.
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There is a table in this link, it shows GG3 as being higher on the hardness scalle by small amount over Dragontrail.
http://en.miui.com/thread-39439-1-1.html
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ladelfm said:
Agreed, seems no matter how careful I am it'll just pick up tiny scratches on the back..seemingly from little specs of dust..I don't understand.
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Wow, you guys are scaring me.
I think the cracked screen problem is not from dropping it, or sitting on it. It's that the screen cracks by itself even when just sitting on a table somewhere. People are blaming the temperature difference between a hot phone and a cool surface for stressing the glass and cracking it.
I dunno, I'm in no hurry to upgrade just yet, we'll see.
delete
I posted some pics in another thread here. Hoping it's just a fault with the device
http://forum.xda-developers.com/showpost.php?p=56122962&postcount=7
BBC Watchdog did a story on this for the Z1, now there are new complaints coming in about similar issues on the Z3.
BBC Watchdog link for Z1:
http://www.xperiablog.net/2014/05/3...peria-z1-cracking-screen-issue-sony-responds/
I chose this phone over the M8 due to the Camera, I kept insureance for the Z3 with T-Mobile just in case I get this issue when my phone arrives. Depending on how things turn out with more and more people complaining, I might just have to get the M8.
HTC gives free one time cracked/damaged screen replacement within 6 months in US as part of HTC Advantage. Sony should do the same, especially with their screen issues.
There are theories about uneven expansion of surfaces under heat stress causing cracks due to the way the glass is glued.
I have not experienced the cracking issue but I did notice a scratch on the glass on the back of the phone not even a week after getting it. It's not too bad, and not even really visible in direct light, but you bet I slapped a case on that thing as fast as I could.
h3ckman said:
I have not experienced the cracking issue but I did notice a scratch on the glass on the back of the phone not even a week after getting it. It's not too bad, and not even really visible in direct light, but you bet I slapped a case on that thing as fast as I could.
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I'm sure its a minority getting this issue but still seems to be a lot more than other manufacturers which is alarming. I made my dad get the HTC M8 over the iPhone 6 just for HTCs' Advantage program of one time free screen replacement.
I'm so glad I bought the white version because I can barely see the scratches on the back! It used to drive me crazy on my old black Z1 :silly:

Mate 7 Durability ?

There is still no drop test available for this device. Have any one of you dropped the phone to the ground yet ?
Important to know if you used screen protector or not.
I have removed the screen protector, to get a better image. I did drop my phone to the floor, it did glide from the chair straight down with the "screen" down From about half meter (chair level). Luckily.. not a single scratch on the phone.. I know half meter is not impressive.
blackinfinity said:
There is still no drop test available for this device. Have any one of you dropped the phone to the ground yet ?
Important to know if you used screen protector or not.
I have removed the screen protector, to get a better image. I did drop my phone to the floor, it did glide from the chair straight down with the "screen" down From about half meter (chair level). Luckily.. not a single scratch on the phone.. I know half meter is not impressive.
Click to expand...
Click to collapse
Ive dropped itfew times but only on carpet
It is pretty solid phone
Simona Simmy said:
Ive dropped itfew times but only on carpet
It is pretty solid phone
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on the carpet
Well.. the hardness of the material is of high importance.. Concrete floor..is the worst.
However I refuse to buy any flipcover for this device, since the thinness of the phone is important
if you are going to use a big phone like this...
Glass screen protectors seem not be a choice either, since it seem most people have problems to apply them properly due to the surface of the phone is not 100% straight.
Dropped mine 2 times. First time in the snow on the ground and second time on the road. Has some little scratches on aluminium case and one scratch on white part next to lcd screen. Has tempered glass on it.
All the times I have dropped my phones the root cause have been "sleep deprivation" , I know I should be extra careful those days at work when I have not sleeped enough hours, if I have slept only 4 hours in the night I am more likely to drop my phone.. My last G2 did surrive 3 months I hope my m7 will surrive longer. in the spring I hope there is some phones on the market that want me to upgrade, maybe the LG G4 ?
I am little bit worried about the second hand value of the M7. in Sweden there seem to be no explosion of "popularity" of the phone, it was more in the first month of the launch but now it seem less.
I am stubborn to not use any flipcover on this device. Since The big size of the phone makes the extra thickness the phone not enjoyable to handle and hold in hand... Using Glass screen protectors seem not work good with M7 since it is hard to apply because the screen is not 100% straight.
Made a huge drop on the floor today luckily not scratches and the glass did not crack either I was very worried.. So it looks durability is not bad so far.
blackinfinity said:
on the carpet
Well.. the hardness of the material is of high importance.. Concrete floor..is the worst.
However I refuse to buy any flipcover for this device, since the thinness of the phone is important
if you are going to use a big phone like this...
Glass screen protectors seem not be a choice either, since it seem most people have problems to apply them properly due to the surface of the phone is not 100% straight.
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Click to collapse
I with Glass screen protectors by cost of HK$69 without any problem , please dont believe not 100% straight issue.
Sent from my HUAWEI MT7-TL10 using XDA Free mobile app
Drop test
I have "drop tested" my phone by accident twice already haha ... so far 0 scratches on it! maybe i was really REALLY lucky or its super durable phone! I have dropped my phone the first time from 1 meter on a wooden floor, and the second time from half a meter on the same wooden floor and has nothing, screen is perfect, no scratches on the edges, just nothing! I was amazed that it has nothing but its a fact for me
Got the Nillkin glass on it...99% straight, just the bottow right corner as a 1% of not perfectly strightness (not visible if glass not applied)...so for me Nillkin glass = 100% good choice
After 6 months finally I did drop the phone on stone floor, it did result in a quite big crack, but not too vissible, but yet big.
I did quickly order a glass protector.. to make sure the crack does not grow bigger.. I also have hopes that the glass protector will make the crack on the glass even less visible..
I did not have time to look thru which is the best glass protector, since I was in a hurry to get one to prevent the crack from getting bigger .
I bought this one https://www.mytrendyphone.se/shop/huawei-ascend-mate7-142979p.html
I hope it is one of the better ones... The glass is from Japan.
With this say, I can tell you, that the Mate 7 have surrived many big drops, if your phone will surrive will depend on luck but also mostly of the surface material, wood floor is no problem at all for mate 7 you can drop it many many times on wood floor, I have done that.
But on stone floor the percentage of several of the glass is a lot less! Then you really need to have the luck on your side.
I still consider Mate 7 onne of the more durable phones, how it compares with Note 4 would be interesting..
I think Samsung Edge series though are in a class in its own, from what I understand they do not use glass but plastic ?
I never dropped it and I never use cases
For me this phone is excellent!
EXCELLENT BATTERY LIFE!!!!!!!!

The first drop test is in

I think it fared just as well as we thought it would. It's pretty durable and scratch resistant but not shatterproof, that's for sure.
https://www.youtube.com/watch?v=GU8S_BjByKU
Looks like we're still dealing with GG4 here.
Thanks. I've been waiting for this
Fair play to the iPhone, that is one hardy piece of kit. As for the S7, given the amount of glass it has externally, it did about as well as I would have expected. Personally, I'd prefer the back to be aluminium rather than glass, but there is no doubt it wouldn't have looked as nice. I'm going to have a silicon cover on mine, so would hope the only likely drops will result in no issues at all. Then again, I can count the amount of times I have dropped phones on less than one hand in the last five years.
That's disappointing. The S6 edge did a bit better back in the day?
xxaarraa said:
That's disappointing. The S6 edge did a bit better back in the day?
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To be fair, you can't take one test like that and compare it directly to another device in a similar test and say one is conclusively better, or at least not from a single test anyway. There are numerous factors which could make a massive difference. Simple fortune on how the device lands for example could be the difference between a cracked screen and a few scratches. Look at the iPhone 6s+ screen in that test for example, it didn't break at all despite all those tests. Yet I remember seeing another drop test on exactly the same device which resulted in a cracked screen on the second drop from head height. There are simply too many factors involved.
That said, the flat glass on the back of the S6 does strike me as being more resilient, purely due to the shape and the fact it would be more difficult to make contact with the ground on a drop. The metal surround would invariably make contact first.
The 6S is indestructible lol. In any case, the Edge fared far better than I thought it would.
GG4 on the back glass and GG5 on the front https://youtu.be/D_bB5fnN7Jk
I really wish Samsung would do what Motorolo did a few years ago and let you build the phone to your liking. Ok I want an aluminum back, 8 cores, 8gb or Ram, etc and it cost this much....
I have never been a fan of the glass backs. I throw mine in a case right away for protection so could care less about it being pretty... I want it to be durable... I mean I did just shell out a lot of money for it and I want it to LAST!!!
Talking about that video above, I have always found it amazing that anyone would keep their phone in their back pocket. Absolute stupidity.
There wouldn't be wireless charging if no glass back? Or maybe Samsung Pay? Aluminum back would be a conductor. The s7 edge is rather bigger than the s6/edge so there's more surface area for damage and any point of strike will have a higher chance of cracking. The phone did really good I'd say....

1 drop = completely dead touchscreen

One of my clients just informed me that a crack on the top left of the touchscreen of his S7 Edge caused the entire touchscreen to be completely inoperable. The entire screen was flickering like crazy. BE WARNED. I have not heard of anything like this before. Touchscreens are usually usable even if the entire screen is cracked.
Sent from my iPhone using Tapatalk
Duh...
It all depends onthe way the phone falls. There are no proven examples that screen A will always survive because iti s only cracked a little and screen B will go dead at whatever conditions. Only probability and nothing else.
Lol sent from iphone.
Mines dropped and cracked on the back and a slight crack in the corner. touchscreen still works fine ... no worries tho my insurance phone will be here tomorrow yay ???
This is not an invite for personal stories of successful drops. I am bringing up a potential issue that people with this phone might not be fully aware of.
Sent from my iPhone using Tapatalk
wtf hahah .
oplix said:
This is not an invite for personal stories of successful drops. I am bringing up a potential issue that people with this phone might not be fully aware of.
Sent from my iPhone using Tapatalk
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It's possible on any device. Like mentioned above, chances are that the way it dropped (force, speed, angle, etc) damaged the hardware and that the screen crack as nothing to do with it.
All in all, be careful gents, devices aren't indestructible
oplix said:
This is not an invite for personal stories of successful drops. I am bringing up a potential issue that people with this phone might not be fully aware of.
Sent from my iPhone using Tapatalk
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So I guess the moral of the story is, don't drop the phone, Of course nobody ever plans on dropping their phone. But if you are trying to say that if you drop the phone then the screen may break, and if the screen breaks then the touchscreen may fail, that's not news to anyone.
mine drop, still got case on...still work fine....lol
Should be more careful.
I once dropped my s7 edge and only once and it stopped working completely. I'll remember next time I'm 30ft up to secure my phone better. Can't believe 1 drop and my phone won't power on geeez Samsung must be making low quality phones now.I BLAME SAMSUNG
Sent from my SM-G935F using XDA-Developers mobile app
Lol, not every single phone will be exactly the same, and the goes for any and all manufacturers of anything. My first S7 Edge I dropped like 5 times at waist height, a few lower, only a few cracks on the back glass and a few dents on metal edges. Not once did the front glass get scratched or dented thankfully. I ended up exchanging it for a new one since I had GSP and the MFG warranty. Granted I preordered mine and the way Best Buy had to do the GSP plans on those pre orders meant no matter what was wrong with my phone I didn't have to pay for a new one. Got an Otterbox Commuter case and my new ones been flawless I love Samsung. I've already swam with it in a 9 ft pool and no problems since. Granted like I said above, any company who makes anything, even electronics will unfortunately have some that can't take as much abuse since these things are mass produced.
what?
-_-
gotta be carefull than using this phone and don't forget to have an insurance for your phone.
i will be getting mine back from samsung tomorrow sent it in for mic not working when trying to talk on the phone but works ok on speaker phone or blue tooth
the report states they replace the lcd. to fix the mic not working here is a copy of it. also when the back cover was remove some how there was a crack on the back glass and camera glass they wrote it as abuse.WTF new back cover$70.00
Your product was shipped on 7/29/2016 at 5:55 PM EST.
Service Ticket Number: 4136883135
Ship Company: UPS
Tracking Number: 1ZE30
Serial number: 356164072690302
Please view additional information below for more details.
Original Problem:
CALL QUALITY /SOUND - SOUND PROBLEMS - MICROPHONE NOT WORKING
Problem found:
BACK COVER CRACKED - ABUSE - COSMETICS DAMAGE
Solution:
REPLACED COSMETIC - REPLACED LCD
oplix said:
This is not an invite for personal stories of successful drops. I am bringing up a potential issue that people with this phone might not be fully aware of.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
My phone slid off a table that was maybe 4 ft high and caught one of the stabilizing bars (that connect table legs) on the way down. Entire screen cracked, mad flickering.
This is a very delicate phone. I have dropped smartphones before (without a case) and this is the first one in my history (starting with the original iPhone!) that got any serious damage from a fall. The other three people I know who own an S7e all cracked theirs in the first 3-4 months too. A case is a definite must.
As someone that works in this field, I lol'd. Its usable if you didnt crack the LCD or Digitizer. For simplicity sake lets say there are three layers, the glass your finger touch, the digitizer right under it, then the LCD. You crack either of the bottom 2 layers, you got a non-working phone. You crack the top glass, put something like tape or tempered glass over it, it'll work just fine.
me 2.. I will pay around 300 euro.
Your phone drop dead,?
You guys are also talking about dropping glass phones. Sure it's technically a plastic glass composite material, but they will crack with enough force. Like I said above, I dropped my first one like 5 times without a case and only got a few cracks on the back glass, the front has hit the ground at waist height several times and it never cracked which really surprised me that the back cracked but not the front. I definitely would get a case. The Otterbox Commuter case is really nice because it's tough but still slim enough for easy entry and removal of your pocket. And yes insurance plans like Best Buy's GSP is definitely a must for this price point.
Same happened to mine, a couple of low drops (1 bounce) with no external damage.
The display turned green and eventually died.
From the way the support centre answered, it seems that they have high numbers of this problem.

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