S7 dead - Samsung Galaxy S7 Questions and Answers

Problem 1:
Hello,i'm having a smsung galaxy s7 since last year in may,and recently i have these problems where i surf the internet or play some games or just chilling on facebook,and suddenly on the screen, i see a pixel bar with small green colour(sometimes pink) and my phone goes dead... not responding at all,and i'm forceresetting it... this problem happenes sometimes everyday,or sometimes once at 2,3 days
Problem 2: last month my phone gone complete dead and couldnt respond to powerbutton press....i kept it pressed 1,2,3 minutes,completely dead,cwm recovery not working as well, nothing,not even when i plug it in to charge... after 16 hours... bam it started with dead battery(i had 80% when phone died) and then the charge icon appeared and phone was charging... and today... phone died again...
Please i could need any help as possible,Thank you for your time!

Sounds like a hardware issue. Did you try bringing it to a repair shop?

not yet but i will as soon as i have some time... untill then what can i do so that the problem won't persist anymore?

andr3as93 said:
not yet but i will as soon as i have some time... untill then what can i do so that the problem won't persist anymore?
Click to expand...
Click to collapse
If you could fix it yourself you wouldn't need a repair shop, right?

of course *laughing* but is there something i can do? factory reset doesn't work (tried multiple times,from settings and cwm,clear dalvik and everything,same thing,i had this problem from the previous android version 6.0...
Update: phone started yesterday,everything is okay untill now... no freeze... untill next time

The same exact thing happened with me back in the days with s4 it was a motherboard problem,Got it replaced and there was no problem ever since.

uhm... it isn't the motherboard... it's something update related... got the new update,phone works perfect

Related

[Q] Screen not responding to touch

Hi everyone, just got the tablet today and set it up at work, played with it for bit and everthing was working fine.
Got home about 2 hours ago and now when I wake it from Sleep, the touch screen is not responding at all. Have tried everything, power is 98%, plugged into a PC, did the hard reboot, even wiping the data to start setup again. But all to no avail.
The screen isn't responding at all. Its very frustrating as I want to play with it some more!!!
Hope someone has experienced this and can help.
had the same issue once...i turned it off and left it for about 5min...turned it on and the screen works again...
this hasn't occured since then..probably just a system glitch..
Happened to me once, reset the device and it worked. Now it happened again and its been unusable for a day. If it doesn't work tonight, the $hit is going to hit the fan...
Are you stuck at the lock screen immediately after booting because the unlock function doesn't respond to touch? If so, I'm having the same situation. I really hope that waiting a few minutes does the trick...
Edit: even did a full wipe and the thing is still unresponsive. I assume this is a very bad sign. FML.
Have you guys contacted ASUS support? They will probably have you RMA it. How long did you guys have it before this happened? Now I'm worried that mine will do the same thing.
ASUS support did want to RMA my TF that was having this problem. However, after leaving it off for a couple hours, I went to turn it on to wipe out all my account settings and the touchscreen started working again.
I have no explanation for why it started working though. The last thing I did before it was magically fixed was go through the normal shutdown procedure by answering the 'do you want to shut down' using the dock's mouse instead of just holding down the power button. Maybe that made a difference?
Blue_Man said:
Are you stuck at the lock screen immediately after booting because the unlock function doesn't respond to touch? If so, I'm having the same situation. I really hope that waiting a few minutes does the trick...
Edit: even did a full wipe and the thing is still unresponsive. I assume this is a very bad sign. FML.
Click to expand...
Click to collapse
This is what happened to me. Stuck at the lock screen, no touch at all. After 4 days of waiting for Asus to reply to my email and several disconnected phone calls, I have returned it to newegg. Since this item is still out of stock I expect to receive a full refund. Which is fine by me. June 8th, here I come.
Same thing happened to me, just returned it to fry's and was able to avoid the restocking fee. Going to get the galaxy tab come june 8th now instead.
Sent from my Xoom using XDA Premium App
I have weird little quirky things like this happen from time to time with my TF, such as having to hit the power button or lock button twice before it works. I think it might be more of a software issue than anything to be honest. Hoping that future updates will correct all of these issues.
I hope its a software issue....
Found a solution that worked for me. I booted into recovery mode by holding vol down and power. then I selected vol up to enter recovery. Then the exclamation point came up with the android robot. I left it like that for a few minutes then held down the power until it resarted.
It booted up like normal, no data lost. I then restarted for good measure. Came right back up like normal, touch screen and all.
Thanks jdmnash. I followed your instructions and it worked like a breeze. Should make this part of a sticky help thread.
Found a solution
Update: Tried every fix I could identify on the forums as I was also draining the battery as suggested on several forums. After 4 days waiting for the battery to drain, I was able to restart the TF and get active responses to the touchscreen. Unfortunately I had performed a reset and wipe earlier so I am having to reload everything. I am happy to have a functioning TF again, but have serious concerns about this failure and this awkward repair method. Additionally, I have still not had a response from ASUS support from 5 days ago.
Mine is constantly doing this. Randomly.
Its as if the daemon for screen touch detection crashes. The rest of the unit is fine but that stops and the only fix is a power button off, then on.
Something is not right here. Its vanilla out of the box, no extra software just the 13 FW update.
Will 3.1 fix this? Hopefully, as it stands, this will have to be returned. It is not fit for purpose, constantly failing.
same problem
Just picked up mine. Out of the box at a cafe it worked just fine. Brought it home and same problem as everyone else in this thread. Have tried all of the suggestions in this thread (except waiting for the battery to die). Even installed the 3.1 update via SD. Still no joy. Guess I'll try a few more things before returning it. My guess is a problem in the supply chain with the capacitors that detect screen touch. Doubt that it can be solved solely through a software update (or if it can it definitely didn't make it into 3.1)
my touch screen stopped working a week ago while i was at school. and i got really pissed and just kept on rebooting it and after like 5 or 6 reboots it started working. Havent had same problem since.
Hmm... thanks for suggestion. Tried booting it about 5 times but still borked. Draining the battery now as my last attempt before taking it back.
Update: I ran the battery down to zero. Charged it up for 30 mins and now it works again. Hope I don't have to repeat that very often.
BTW, the fastest way I could find to run down the battery was to power on while holding down the volume down button. Then just leave it sitting in that state until it reboots itself and then repeat.
Unstable touchscreen
obi-nine said:
Update: I ran the battery down to zero. Charged it up for 30 mins and now it works again. Hope I don't have to repeat that very often.
BTW, the fastest way I could find to run down the battery was to power on while holding down the volume down button. Then just leave it sitting in that state until it reboots itself and then repeat.
Click to expand...
Click to collapse
Hi , After the battery is zero and then 30 minutes charging, in order to make it work , did you discharge it right after 30 minutes or still you keep it charging ?
I got same problem with my TF which is really a disappointment.. I tried to factory reset, reboot ... but still can't make it work. I have to try this trick by draining the battery to zero. Hopefully, I get advise from all of you for this problem ?
Thanks a lot
Can you guys try using ADW launcher and see if things improve?
I think it did for me.

[Q] Some really weird problem over here.

Once, i was halfway using whatsapp then phone turned off automatically, when I turn it back on i was able to boot up past the bootscreen until i got this: Refer to Picture 003.jpg
Then I did a complete reset via CWM. I even installed CNA 3.6.6 (I was using 3.5.0 before this)
Still no avail, do I've decided to flash back to 4.0.4 to see whether things are working out or not.
I did it via fastboot.
Same thing.
What could be the problem?
Do take note that even though in the picture I'm booting it up in safe mode but still no avail for normal mode.
And, when I'm charging my phone with the power switched off I'm getting this: Refer to Picture 004.jpg
Supposedly it's a battery icon that indicates charging activity but I'm getting a battery icon with (blinking) exclamation mark.
What's wrong?
Try a new battery
Sent from my Nexus S using xda premium
jayjay3333 said:
Try a new battery
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
Gonna try it soon as soon as my friend is with me. Anyways, the picture I've attached shows the shutting down popup.
When it first occured(and for the next few times)it's without the popup and i can't even pull down my notifications window. BUT the 4 buttons worked. they responded by vibrating.
zennasyndroxx said:
Gonna try it soon as soon as my friend is with me. Anyways, the picture I've attached shows the shutting down popup.
When it first occured(and for the next few times)it's without the popup and i can't even pull down my notifications window. BUT the 4 buttons worked. they responded by vibrating.
Click to expand...
Click to collapse
its a battery issue for sure
or maybe your usb is broken, but i dont think so
Cascabreu said:
its a battery issue for sure
or maybe your usb is broken, but i dont think so
Click to expand...
Click to collapse
warning! TL; DR post about what happened to my phone.
I've left my phone (accidentally) under heavy rain for almost an hour.
By the time I got my phone back it's still working, but with a (kinda) faulty loudspeaker.
Others went a-okay.
I turned off and let it stay put for everything inside to dry up then charge. Realized that I can't charge at all. I can't even connect to computer or whatnot. So I brought it to a service center. They told me it's mobo issue and I've decided not to fix it (cause my warranty's over)
That day when I brought it back from service center, miraculously I can charge my phone! was happy at first then I kept on charging. Then story continues as first post.
same thing here!
zennasyndroxx said:
warning! TL; DR post about what happened to my phone.
I've left my phone (accidentally) under heavy rain for almost an hour.
By the time I got my phone back it's still working, but with a (kinda) faulty loudspeaker.
Others went a-okay.
I turned off and let it stay put for everything inside to dry up then charge. Realized that I can't charge at all. I can't even connect to computer or whatnot. So I brought it to a service center. They told me it's mobo issue and I've decided not to fix it (cause my warranty's over)
That day when I brought it back from service center, miraculously I can charge my phone! was happy at first then I kept on charging. Then story continues as first post.
Click to expand...
Click to collapse
i bought my nexus from a man for 25$ because it wasnt able to charge and when u turned it on it just went stuck on the motion starting picture.
so i went to a technician and he told me to buy the usb port , i found the original port for nexus s on ebay, so he fixed it...
since then i am able to charge it (with a exclamation sign if its off) and i have even intalled every rom i have found here, via odin/fastboot/CWM, etc. but nothing... so it keeps on stucked on the starting picture, sometimes just SOMETIMES it went up like yours, *going up and saying/showing Android System icon, batterymetter on the upper part of the screen, middle screen; saying power off, shutting down, after some secs, vibrates and goes OFF.
only with slimbeam i got that behavior always turn it on.
p.s. the USB port was unable because phone have been wet (from the other owner hands)...
one thing, make sure the battery contact points are clean i know its dumb but it could help
Still the same.
qaz2453 said:
one thing, make sure the battery contact points are clean i know its dumb but it could help
Click to expand...
Click to collapse
Still the same thing. Then I left my phone unattended for a day.
It's back up and running after I turned it back on.
Then the same thing happened again. But I just left my phone idle.
Man what's wrong
dude, tell me something...
zennasyndroxx said:
Still the same thing. Then I left my phone unattended for a day.
It's back up and running after I turned it back on.
Then the same thing happened again. But I just left my phone idle.
Man what's wrong
Click to expand...
Click to collapse
man, anything new?
i would like to know how to install EVERYSINGLE THING on the nexus s, i mean like a stock boot or fastboot, or a new BIOS..
help me over here ! please. i would be pleased,
Nexus S i9023 Android 4.1.2 Update
Yesterday i got OTA update 4.1.2 in my Nexus S i9023 in India. But after restarting the system for installation for some reason the update was not done. After hard booting the device when it logs on, it was showing 4.1.1. But when i am checking whether any system update is there, it is showing no update. How to get it again ????

[Q] Acer Cloudmobile S500 Doesn't stop vibrating

Hi there,
I bought my ACER CLOUDPHONE S500 2 months ago.
Everyting worked fine, I didn't root the phone, nor did I try to. I used the phone for a coupple of weeks until yesterday, all of a sudden it started vibrating constanly. I pulled out the battery and memory card + sim and put only the battery back in. When the battery touches the contacts it starts vibrating again. So even when the phone isn't booted yet, it just start vibrating constantly without stopping.
Pulling out the battery and plugging in only the USB charger does the same (vibrating constantly).
I tried to restore factory defeaults but that doesn't help.
The phone works normally and can be booted (so no black screen or stuff) but just vibrates the whole time.
I normaly live in Belgium, but I'm on holiday in Thailand for 3 months, so I guess returning it back to the store isn't an option now.
I guess it's a hardware problem but if anybody has a sollution, it would be very welcome!
Is there an other way to stop the vibrating?
anybody has a clue?
I posted this yesterday, does anybody know what is wrong?
I guess it's a hardware problem as the vibrations start from the second I plug in a powersource (battery and/or USB-charger)
IS there any way I can stop the vibrations or is it more like a shortcircuit on the vibration part?
It gets very anoying having a constanly vibrating phone in my pants, I guess I'll could give the phone to my GF..
Hi, I never saw that kind of issue on the cloudmobile but I guess you'll be stuck until you can send it back to service. Seems to be hardware related...
Tought it would be a hardware problem... still 2,5 months to go in Thailand before I can turn it back...
Thans anyways!
Dead pixels?
About problems in this phone..
Did anyone note dead pixel on the screen? I read about a lot of users that have this problem...

[Q] 8X Died?!

Hey Guys,
yesterday my 8x suddenly Died out of nowhere.. Battery was about 70%.. want to have a look at it and nothing happend. Tried all combos of keys ( Vol down+Power etc) but nothing happend. When i connect the charger the charging LED stays off. Wanna know if someone had the same issue and how to fix it,if possible.. seems that the device is bricked,but dont know...
Greets
basti2909 said:
Hey Guys,
yesterday my 8x suddenly Died out of nowhere.. Battery was about 70%.. want to have a look at it and nothing happend. Tried all combos of keys ( Vol down+Power etc) but nothing happend. When i connect the charger the charging LED stays off. Wanna know if someone had the same issue and how to fix it,if possible.. seems that the device is bricked,but dont know...
Greets
Click to expand...
Click to collapse
same problem It's completely dead. Won't turn on at all, I've tried all the key combinations.
Charge light doesn't even turn on... Does someone know what to do? Is it even possible to flash with it not able to turn on?
dolphindive said:
same problem It's completely dead. Won't turn on at all, I've tried all the key combinations.
Charge light doesn't even turn on... Does someone know what to do? Is it even possible to flash with it not able to turn on?
Click to expand...
Click to collapse
dont think there is anything to do. have sent it back to provider.. Flash is impossible cause u dont get any reaction when u connect.
Same here !!!
I had this same problem with my device already TWICE..... in two weeks. I bought my phone, installed what i need.... in first week phone got dead overnite.... no charging light, no reset, nothing.... I put in on warranty repair.... after it came back the statement said that what I said did not appear so they reflashed it to newer ROM only....how I don't know when the phone was completely dead... I again installed all I need a next week after happened the same!!!! At evening phone was charged full and at morning it was dead. So second time i put it on warranty repair and they said that is my problem, that I should not install any another apps from MS store !!!! I mean what the F**K, I buy overexpensive phone and I should use it without additional apps from MS store??? then I need only Nokia from 1990 and I'll be set to phone and write sms My 8X is still in repair so we will see what will happen next time.... but to say truth, I'm fed up with this phone already...
Just happened to me few days ago with the battery at about 10%. after i totally gave up and ready to send it for warranty repair. After a day, it started again as the battery was fully drained. it seems that the phone freezed somewhere with the screen off and the only trick was to drain the battery. no key combination was working and no charging lite. It could be so easy if the battery was accessible, unfortunately it's not ((
phone dead
mnm372 said:
Just happened to me few days ago with the battery at about 10%. after i totally gave up and ready to send it for warranty repair. After a day, it started again as the battery was fully drained. it seems that the phone freezed somewhere with the screen off and the only trick was to drain the battery. no key combination was working and no charging lite. It could be so easy if the battery was accessible, unfortunately it's not ((
Click to expand...
Click to collapse
over two days the battery ran down prematurely and then refused to charge no charge light phone dead. htc less than helpful now begins the nightmare with Kogan support
Hello,
I searched for died 8X Phones. I have the same problem TWICE with my HTC 8X.
The firstdevice is ran 6 weeks, then the repair center has replaced my phone with a brand new one. After 2 weeks exactly the same problem (no function, no loading, no reset, no connection) with the second one
Have anyone an idea which function or app the phone lets crashing?
I woke up this morning to my HTC 8X being powered down when I know it had at least 45% battery. When I tried to power the device back on it would not come back on. I contacted HTC and they told me to press camera button+vol down+power for fifteen seconds and when the device vibrates to let go of the power button but keep the camera+vol down buttons pressed, when I attempted this nothing happend so the HTC representative on the phone advised me to just send it in for repair. I've owned the phone for a little over a month and a half, was on the latest firmware, and had the phone protected with full body invisible shield and HTC doubleshot case.
Had this problem yesterday...suddenly phone died and nothing
waited till i got home from work and plugged it in to the laptop and it sprang back to life saying it was compleatly out of charge....was showing 80 odd % before hand

Is it completely bricked? What should I do?

So I bought this Huawei Mate 8 and to be honest I really loved it, it's the best phone atm imo. And it's pretty expensive in my currency. I've owned the phone for a couple of months now, 4 months I'd say. And just 12 hours ago, problems started.
It all started when I attempted to use the fingerprint scanner and my phone randomly restarted. Huh, I ignored it. But it happened again when I tried to open settings. It'd crash randomly on random actions. But it almost always crashed when I tried to open settings or use scanner. I removed my SD card and then it worked fine for a couple of hours, then it restarted again.
And sometimes it restarted many times over to the point where I'd think it's boot looping. But it'd eventually start. I reset the phone hoping it'd fix the problem if it's software related. But it always restarted right before I could enter my Google account to start the phone. But it reached it's eventual death. It crashed again but it didn't restart this time. I tried connecting it to its charger, but no response and no heat at all, not even in the charger's adapter. And my laptop didn't detect it at all.
What should I do now? This phone is new and expensive. I'm very careful with my devices and it's in a perfect condition. The only incident with it was when my selfie stick got too tight on the power button for like 10 seconds then I took it out. That was the same day the issue happened, so I'm not sure if it's just a coincidence. Anyways please tell me what I should do right now, and yes, the phone is still in warranty but I doubt they'd change it for me, their customer service is **** where I live.
Update
A couple of hours later, it was completely and utterly dead. I tried to press the power button and it turned on, it froze on the Huawei logo for like 3 minutes then it restarted again. It's acting really random right now, random restarts and then completely dead, then alive again...
Update #2:
I hard reset again and it's working pretty fine for now, I'll update again soon, but I strongly doubt that the problem is gone.

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