Hello, This is my first post, I've done a lot of searching on here and google and am at my wits end with my google voice account and my new phone (Droid Charge).
It was working fine with my previous phone...and still does if i swap it to foward to it (Sprint - Blackberry Style).
I'm running PBJT kernel, and GummyCharged 1.7.5 - and did a wipe and cleared all of the options available to clear when flashing my rom.
Here is the problem: When I add my verizon droid charge's phone number into my google voice account it wants me to verify the phone. I hit call to verify but I never get the call. The only issue I could find on google voice help was people having problem entering the two digit code after the call comes through. That's not my problem. My call never comes through.
If I set it to another number, a different cell phone or land line...it rings and I can enter the 2 digit code, and it's working perfectly.
If I try to use the "add this phone" through google voice on my droid charge. It looks like it verifies because on the google.com/voice in the phones section it no longer says I need to verify. However, still having an issue because if you call the google voice number, it will not ring my verizon number (droid charge). It's worth noting that If I text it works. Just not the calls. Also if I leave a voicemail it will notify me on my phone as it should. The application works fine, etc. Just have never gotten it to ring my phone.
I'm about ready to have Verizon try and change my phone number, but wanted to ask here if anyone had any ideas to try. I honestly cannot remember if I tried to do it before rooting this phone, but my gut tells me I tried and it still didnt work. And yes, the checkbox to "forward calls to phone" is checked.
I've also tried from a friends google voice account seperate from mine. Tried to have them add my number, then when they need to do the verification step that calls the phone....of course...I never get the call.
Frustrating!
Thank you for any insight...
Is your GV number your primary number? If not you could also port your number over as an alternitave: google.com/support/voice/bin/answer.py?hl=en&answer=1065667
I know that there is an error saying my carrier is not supported when I try to setup my voicemail with the Charge, so I think it is either the phone or LTE. I had no problems setting it up when I used my Moto Droid, so I know Verizon works.
Since I'm already setup, I just ignore the error. That might not help you much, but like the suggestion porting your number will be your best bet. I hear switching back to a 3g phone temporarily will disable your sim card, and you'll have another headache on your hands.
Thanks for the replies. My sister actually has the same phone but stock etc etc. Going to have it forward to hers and see if that is a fix. I dont really want to have my google voice be my only number but I may do that porting if worse comes to worse.
Sent from my SCH-I510 using XDA App
I am having some semi-consistent issues with Google Voice. I have Sprint integration. Yes, my app is set up correctly.
1. Texts sometimes arrive to my phone LATE or NEVER. I'll get texts from two days ago all at once on my phone, it's like the old days of SMS again.
2. Outgoing texts (using the native SMS app for android) sometimes are never sent. I wonder why people don't respond to me, and I check my outgoing logs on the google voice website, and a very select few aren't actually sent to anyone, even though the SMS app said it was sent.
It's basically those issues. Is anyone else having these problems with texting? It's scary thinking some things may not be getting through - how am I supposed to know which are and which aren't?
Does anyone know any resolutions to these problems?
Missing texts
I don't use google voice, and am a light text user but I have seen cases where texts have been delayed for as much as 2 days before they get to their destination.
Is there anyway we can bring these problems to google or sprint?
personally I dont use voice for texts that much just because of this type of issue, in all honesty all i really use voice for is when i have to call for customer service (Hp, Sony, exc) since they seem to take 4 hours to connect you to someone that speaks english
I noticed I hadn't gotten any Google Voice/Hangout notifications of voice mails. I reset my Google Voice (deactivated/reactivated) to no avail. However, once I deactivated Advanced Calling (Settings...Wireless and Networks), and reset Google Voice, it's working again. Anyone else experience similar/same?
Yeah, I did a search and saw others with Verizon phones and advanced calling that were having this issue. It looks like if you have advanced calling, you can't use google voice.
Don't know if there is any solution yet.
On edit, this link provides a possible fix:
http://forum.xda-developers.com/droid-turbo/general/fix-google-voice-forwarding-advanced-t2980980
I've had no problems with Google Voice and Hangouts, both with VoLTE enabled and disabled, and on my S6 and G3. I don't use VoIP for calls via Hangouts though, it rings my actual cell number that I have set to forward to with Google Voice.
Working extremely perfect. No issues.
chris mackenzy said:
Working extremely perfect. No issues.
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Well, I must be doing something extremely wrong. I tried again, same result. I have to turn off HD calls, and then reset Google Voice. If anyone has more suggestions, I'd love to hear them.
I'm having no problems with Google voice but having said that I'm using mine on Cricket. Are you using Hangouts for your GV messages? I had nothing but problems getting notifications for GV on it so I switched back to the old GV app.
jimbobtexas said:
I noticed I hadn't gotten any Google Voice/Hangout notifications of voice mails. I reset my Google Voice (deactivated/reactivated) to no avail. However, once I deactivated Advanced Calling (Settings...Wireless and Networks), and reset Google Voice, it's working again. Anyone else experience similar/same?
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Click to collapse
i had the same issue and turning off Advanced calling seems to have fixed it as well. thanks!
alnova1 said:
I'm having no problems with Google voice but having said that I'm using mine on Cricket. Are you using Hangouts for your GV messages? I had nothing but problems getting notifications for GV on it so I switched back to the old GV app.
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Yeah, I'm using Hangouts now without issue. I did install Google Voice, because I think that's still required for everything to wire up right. I just turned off the HD calling all together. Not worth my while, at least for now.
So, I tried some of the fixes suggested on this forum and they haven't taken yet. Disabling HD Voice works but causes other problems I'll describe below. With HD Voice active, I tried uninstalling GVoice app and removing my number altogether, then adding it all back again as if for the first time. That did not work. I tried twice. All voicemail still gets routed into my Verizon voicemail.
Spent a good hour on the phone with Verizon customer support and elevated to L2 technician. TLDR: There appears to be a conflict based on how Verizon has chosen to employ the HD Voice function. Right now, I'm forced to either have Google Voice active on my mobile phone OR retain the ability to use data and voice at the same time, but I can't have both.
I just activated my Verizon 64GB Samsung Galaxy S6 two days ago. Today, I noticed I had a Verizon voicemail message for the first time in years. I have been using Google Voice(mail) for as long as I can remember. Concerned why voicemail was skipping my GVoice, I soon discovered that others had noted that turning off the HD Voice option fixed the problem. Sure enough, it did. I thought I was good to go.
Until, the next time I made a call, I noted that my 4G immediately turned into a greyed out 1x and any attempt to use other functions of my phone while on the call were met with a warning that said I can't make calls and use data services at the same time. That was news to me, since that has never been an issue before. Surely my GS6 is not less capable than the GS3 it just replaced in this area.
This took me to Verizon customer support, which to its credit, hung in with me the entire way in troubleshooting this. We confirmed the relationship between GVoice and their Advanced Calling service (HD Voice). And we confirmed that by turning the service back on, my ability to use data while on a call would be restored. We could not determine anything in Verizon's playbook that would allow the two to co-exist. The L2 engineer confirmed that Verizon designed its build so that the only way Data and Voice could flow simultaneously is with HD Voice activated and selected. Verizon customer service was left to advise me to choose between GVoice or dual Voice/Data based on which was more important, and maybe Google will update Google Voice in the future to fix the problem. I found that last part somewhat funny, since I don't think this is Google's problem to fix since this appears to be a Verizon specific problem and I have never had a phone that hasn't worked perfectly with GVoice. Oh, and it's not like Google is pushing out patches to Voice with any intentionality either.
I joined the forums specifically to post this in the hope it helps someone else and sparks other ideas how to beat this. This appears to be a recently discovered phenomenon. Also, since the GS6 is still relatively new, maybe this will help to raise awareness and provoke a patch. Who knows.
Anyone encounter other ideas for getting Voice to regain prime position again?
FractalK said:
So, I tried some of the fixes suggested on this forum and they haven't taken yet. Disabling HD Voice works but causes other problems I'll describe below. With HD Voice active, I tried uninstalling GVoice app and removing my number altogether, then adding it all back again as if for the first time. That did not work. I tried twice. All voicemail still gets routed into my Verizon voicemail.
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Finally got this to work by ensuring to clear app data before uninstalling an making sure not to prematurely hang up on Google voice as it reinstated the call forwarding on my new mobile phone. With this fixed e now have a work-around for using Google voice while still maintaining advanced calling features.
FractalK said:
Finally got this to work by ensuring to clear app data before uninstalling an making sure not to prematurely hang up on Google voice as it reinstated the call forwarding on my new mobile phone. With this fixed e now have a work-around for using Google voice while still maintaining advanced calling features.
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I can confirm this process works. I turned on HD calling. In Application Management, I cleared cache and data on the Google Voice app, then uninstalled it. I then went to my computer and deactivated Google Voice mail. I then reinstalled Google Voice on my phone, and stepped through the configuration (Verizon doesn't support it directly, so you'll see that boogie-woogie - just take the defaults and move through it). I then went back to the PC and enabled Google Voice, and let the lady finish and hang up on me. Subsequent tests confirmed that I have Google Voice mail now, while HD calling is active.
jimbobtexas said:
I can confirm this process works. I turned on HD calling. In Application Management, I cleared cache and data on the Google Voice app, then uninstalled it. I then went to my computer and deactivated Google Voice mail. I then reinstalled Google Voice on my phone, and stepped through the configuration (Verizon doesn't support it directly, so you'll see that boogie-woogie - just take the defaults and move through it). I then went back to the PC and enabled Google Voice, and let the lady finish and hang up on me. Subsequent tests confirmed that I have Google Voice mail now, while HD calling is active.
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I followed your steps exactly and from what I can tell everything is working properly on mine as well. THANK YOU!!
Fixed
I only have hangouts installed, I don't use the Google Voice app anymore. After I enabled advanced calling, apparently my VM forwarding also stopped.
All I had to do to fix it was re-enable the call fowarding options, and I'm back in business.
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
The key to the whole thing is to let the call forwarding calls fully finish and hang up on you. If you hang up, they won't complete.
Didn't have to do anything on my S6 besides going through the prompts again and letting them finish. The whole uninstall/reinstall thing may be overkill.
mustangz5 said:
All I had to do to fix it was re-enable the call fowarding options, and I'm back in business.
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
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Still not working....
Unfortunately I still can't get it working on my s6. It works if a person calls my "google voice" number. However, if they call my "verizon" phone number it just will not go to voicemail...it rings and rings. Call forwarding is on, i've done all the steps. Any one else having this problem?
Yeah same here at least visual voice mail is free now
Sent from my SM-G920V using XDA Free mobile app
golfprorm said:
The key to the whole thing is to let the call forwarding calls fully finish and hang up on you. If you hang up, they won't complete.
Didn't have to do anything on my S6 besides going through the prompts again and letting them finish. The whole uninstall/reinstall thing may be overkill.
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I wonder why it worked so easily for you.
I've tried letting it hang up on me for all 3 numbers (*71, *90, *92), but it seems to refuse to work. I'll have to try the uninstall/reinstall stuff later and see if that triggers it for me.
Not working....
For those of us still having problems....I created a post on verizon's S6 community support site as well....
https://community.verizonwireless.com/thread/858976
ajbang said:
For those of us still having problems....I created a post on verizon's S6 community support site as well....
https://community.verizonwireless.com/thread/858976
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Hopefully Verizon will figure this out quickly.
Now I can't get google voice to work even with advanced calling disabled. I have it entirely set to off in settings, called all 3 numbers to setup the forward (and let them hangup on me), yet when I call my number, I get a Verizon message about needing to enter the phone number of the mailbox you're trying to leave a voicemail for...
I have a Verizon S8+ that I use with my T-mobile sim and since day one about 50% of calls go straight to voicemail. I have tried pretty much everything save for a factory restore. APN settings are correct. In fact they are built-in on the phone. Google doesnt bring much help with this issue. The sim is fine as it works properly on all of my other phones. Any ideas?
These phone calls from people you know or are they unsolicited telemarketers? They've been using software to bypass people's ringers and go straight to voicemail. I get a few of those throughout the week and it's annoying.
try to delete those contacts and put in a different name
I disabled "block unknown callers" and have gotten far less complaints. Odd if this is the reason as the callers mentioned above are known and in my contacts. I'll test for a couple of more days and see if its fixed.
It's hard to stump me, but here I am...stumped. Last night I received a text message from a friend (I mostly use Google Voice as I have for years) and much to my surprise, and delight, the Google Assistant spoke the name of that person for the first time ever. Unfortunately it was also the last time too and since then, sound notifications for texts in Voice have stopped working. However, the phone does vibrate when receiving texts. All other sounds, so far as I can tell, still work properly.
DragonFire1024 said:
It's hard to stump me, but here I am...stumped. Last night I received a text message from a friend (I mostly use Google Voice as I have for years) and much to my surprise, and delight, the Google Assistant spoke the name of that person for the first time ever. Unfortunately it was also the last time too and since then, sound notifications for texts in Voice have stopped working. However, the phone does vibrate when receiving texts. All other sounds, so far as I can tell, still work properly.
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Click to collapse
This happened to me as well to be honest. So it's probably a bug? My assistant sometimes doesn't talk at all when I talk with it, kinda annoying.