S8+ Back Camera Hardware/Software Issue when using PRO Mode - Samsung Galaxy S8+ Questions & Answers

Good day Sirs
I would just like to ask if there are any of you guys that has encountered this issue/bug on s8+'s back camera using Pro mode and high shutter speed settings (as you move the shutter speed to high)
the issue usually presents itself when I go to Pro mode and use high shutter speed settings which is 1/500 and up and usually indoors
got to test this on two demo units and only 1 also has this
could you any of you guys post your images with the said settings or if you guys had it replicated...
the issue/bug is already right there at the preview screen
so what you see on my images is also what i see on my screen... the only difference is the dark lines are moving sideways on the preview screen
please help me on this Sirs
will bring my unit at the service center this weekend
btw, I have the S8+ exynos version
here are the shots
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updat
I just visited Samsung Service Center this weekend and they have replicated the issue on one of their demo units and told me that they will forward myconcern in their main office...
And hopefully could hear from them ASAP...
Any of you guys has replicated this bug/issue?

I think its a normal limitation isn't it? Light level is probably too low which is why its more prevelant indoors as well. I'd venture to say all of the s8's do this (including mine). Don't panic mate. Just enjoy the phone.

xeathpk said:
I think its a normal limitation isn't it? Light level is probably too low which is why its more prevelant indoors as well. I'd venture to say all of the s8's do this (including mine). Don't panic mate. Just enjoy the phone.
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been doing that since day 1... hehehe! thanks! all i'm thinking right now is that I'm not gonna use that setting indoors or in low-light anyways

Looks like a pattern very typical of fluorescent lighting + fast shutter speed - I think it's called "banding". Pretty sure I can see flouro lights in a reflection in a couple of photos. Find a constant/non-flickering light source like an incandescent bulb and try it. Notice how it isn't doing it on your laptop display?
Your camera is not faulty and it is not a bug.

50/60 Hz flickering?

My bad, the last two posters are correct. I think that's exactly what the problem is. The banding is caused by the frequency of the lights.

Yup, I but these pics are all being taken under fluorescent lighting.

Related

Skyrocket camera reddish tint in middle of scene.

I've noticed that when using my Skyrocket camera indoors, especially during the day, that there seems to be a slightly reddish hue around the center of the photo. This is noticeable in the display while I'm viewing the scene, and in the final photo. I am using auto white balance. I also notice that when I view a scene under incandescent lights using auto or incandescent w/b, the center has a greenish tint while the surrounding area is slightly reddish.
The following photo of the off white wall was taken in the early afternoon with ambient daylight. I was wondering if others with a Skyrocket have noticed the same thing. I just want to try to figure out if this is a normal condition with this phone before I go back to the AT&T store to demand an exchange. Thanks.
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pfft, quit throwing kool-aid on your wall
but no, i'll check my device a bit later after work and see if i produce the same results
JFizDaWiz said:
pfft, quit throwing kool-aid on your wall
but no, i'll check my device a bit later after work and see if i produce the same results
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That wasn't Kool-Aid, that was wine. Lol.
After doing some experimentation, I have discovered that the light pollution from my LCD TV and my PC monitor in a room with ambient daylight seems to be the culprit here. I am somewhat of a photography buff and understand the effect of different types of light on digital photography, so I tried turning my monitor and TV off, and the reddish tint disappeared. My real cameras don't have this problem, but I guess the camera on this phone isn't quite up to the task of properly adjusting to different light sources at the same time. Anyway, I'll just have to be aware of this whenever I take photos indoors.
I'm still interested in hearing about your results, though. Thanks.
Oops, spoke too soon. I tried it again this morning and got the same red splotch. Maybe the lighting was different earlier. Anyway, I did some more searching leaving "Skyrocket" out and came up with several threads about this in the Galaxy S2, and other forums. Seems to be a common problem with the white balance in a lot of phone cameras, so I guess I'll just live with it.
reddish hue in middle of scene in camera
Sorry to bring up an old post, but I recently purchsed this S2 Skyrocket and have seen the same issues. I was about to call AT&T for an exchange, but could I be safe to say, i just need to adjust white balance?
There has been no other replies so either you and I are the only ones and need an exchange or others are just not replying.
Hope others can chime in.
Thanks!

[Q] Razr Maxx HD Camera Focus

When I fist open my camera application to take a picture, I notice that object is in focus. Within a second, you can here the camera focus and the shot is completely out of focus. Touching the screen to re-focus does nothing. The only thing in focus are object 1-2 inches from the camera lens. If you hold it up to take a picture of the room for example it always stays way out of focus.
I've tried different camera applications, a factory reset, and every mode and setting I could find. Last night I got Jelly Bean and it still sets the focal length at the minimum focus. Have any of you had this issue?
I am preparing to send it back to Amazon Wireless for a warranty replacement, but they won't send me a new phone until they receive this one. I really don't want to be without it while things are getting shipped around.
Thanks for your help and any idea.
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I have the same issue... I think its just crap low light performance, swapping it out will not help.
w0rdie said:
I have the same issue... I think its just crap low light performance, swapping it out will not help.
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It does the same thing outside too. I can open the camera app while pointing it at my car. After about 1 second the camera focuses to the shortest focal length and the image is out of focus. Touching the screen pops up the auto-focus box, and after a second it turns green, but the image never changes focus.
Tlbradshaw said:
It does the same thing outside too. I can open the camera app while pointing it at my car. After about 1 second the camera focuses to the shortest focal length and the image is out of focus. Touching the screen pops up the auto-focus box, and after a second it turns green, but the image never changes focus.
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Do you get the same issue with the screen-side camera as well? Might help narrow down software vs hardware issue.
Also, with regard to the low light theory, have you taken the phones suggestion, if that is the case, to switch to HDR mode and see if it likes that any better?
To follow up...
I returned my phone to Amazon. They replaced it within a few days. Now I've got a phone that will actually focus!
Now if they could fix the quality of low light pictures...
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

Camera low light problem

Hi, i have problem with camera on low light. Phone is new and im use him maybe 3-4 day...
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. I have problem like this and so bad Pic in dark with some lights... Sorry for my bad English
Did you use zoom?
No, normal use with aii and without ai i have this problem... I rly don't know what is this
try using the pro mode.. than go to "awb" tab and select the light bulb. this should make it better
I have the same problem with street lighting, my picture is too yellow .. with a selfi camera is normal. day and night where not such a light normal photo is real ... I don't know what's going on ???
Disable AI
*Detection* said:
Disable AI
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no changes, i read the p30 pro forum here on xda also the same problem
utrinaboys87 said:
no changes, i read the p30 pro forum here on xda also the same problem
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Did you try the suggestion of using Pro mode and change the [AWB] level to manual and adjust the slider until you find the correct white balance?
its always hard to compensate warm yellow lights. You have to understand how photogrpahy and your eyes are working. And other thing is that the new sensor on P30/P30 pro uses an RYYB filter instead of RGGB. SO even harder to conpensate the colour temperature.
thzere are tons of articles about colour temperature, compensationa, RYYB filter array on camera chip etc.
*Detection* said:
Did you try the suggestion of using Pro mode and change the [AWB] level to manual and adjust the slider until you find the correct white balance?
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yes but there seems to be no help with such lighting ... it's stupid how much the phone costs without having this kind of problem ... the first time i encountered this problem ... i used samsung before and it wasn't like this so now this is new ... except for this problem and the worse sound of a really great phone ..

Camera issue on Xperia5 (55.0.A.11.25)

Does anyone found this issue on xperia 5 camera ?
when i open camera app and turn to 2X Lens(1X Len is not find this issue) the Camera interface was shake and shake 。It just not like an hardware problem, more like software problem. Is someone have ability to fix the problem? (I will set .gif under it)
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if can not check the image watch this link : https://1drv.ms/u/s!AojHIBUqjn30l2usS7_OHARpAxTl
https://1drv.ms/u/s!AojHIBUqjn30l2usS7_OHARpAxTl
SirisRui said:
https://1drv.ms/u/s!AojHIBUqjn30l2usS7_OHARpAxTl
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I can't replicate this on mine.
Well, i have received an explanation from a bro,which have find the same situation. He just think that it related to brightness. When the sensor detect the brightness is enough, the 2X camera will run, if it detect brightness is not enough the camera will change to 1X camera. Sothat, when the light in a embarrassing situation(no brightness enough and also not realy dark) this issus will happen,two cameras switch and switch, realy quickly and also again here is a kind of explanation ,so am i.
Try video Pro
SirisRui said:
https://1drv.ms/u/s!AojHIBUqjn30l2usS7_OHARpAxTl
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Yeah I see what you did there XD. Neat trick.
High light/contrast on the computer screen and no light on the Keyboard...you're asking for problems.
Have you tried using the Pro video app. That's going to get a better shot than the standard camera app.
While I can't possibly see the reason for attempting this kind of shot in low light conditions. I have sort or re-created it on mine but the camera wants to focus on where i hold my finger/thumb; which has next to no visual queues for the hardware/software to recognise so it will do what your are seeing.
I agree that the camera has become a little sluggish in 2X mode in low light. But to be honest I wouldn't have bothered until you posted this.
It's doing exaclty what I would expect it to do under the conditions.

Question Samsung s22 ultra HDR blue cast in highlights

Hi guys new to Samsung after many years aways (my last true Samsung usage was a Galaxy S2. I bought a s20 plus but didn't get on with it at all)
I have a snapdragon s22 ultra and am getting used to the ai hdr applied to photos. Obviously very different to Huawei (who I feel still have the upper hand) but I've picked up some issues of reflections and highlights being cast blue or purple and it's very unfortunate.
Anyone else seen this? I think Samsung have some work to do, in the same vein as the sports mode or shutter priority mode to avoid blurry photos of our kids or pets.
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i know its not ideal but have you tried the "remaster photo" setting when opening the image in the gallery app ?
gav83collins said:
i know its not ideal but have you tried the "remaster photo" setting when opening the image in the gallery app ?
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Thank you have tried but doesn't fix it. I think the ai is misreading scenes and applying the effect to reflections and brighter white colours
you could try using pro mode, i know it doesnt fix the problem at its core but would help you take better pictures
gav83collins said:
you could try using pro mode, i know it doesnt fix the problem at its core but would help you take better pictures
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Appreciate the assistance. My only gripe with Pro mode is upping shutter speed alone still leaves you with shoddy looking but less blurry images in lower light situations. The huaweis show just how much images are fixed in post using ai - their Pro mode on the mate 40 Pro produces barely usable images as the chromatic aberration and noise just goes mad
do you know your way around android, you could try extracting or finding a huawei camera apk, signing it, and try to install it on your device, may not work, but it may also with some manipulation, wont do any harm to try
gav83collins said:
do you know your way around android, you could try extracting or finding a huawei camera apk, signing it, and try to install it on your device, may not work, but it may also with some manipulation, wont do any harm to try
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Yeah I'm into tech but not that inclined. I'm just hoping Samsung makes some changes to benefit all
I get this type of image with nightmode on ultrawide lens, check the red patch around the yellow night bulb,i think there scene optimiser is not working properly in some instances, when I use pro mode or extra raw app this doesn't show even with dialling same settings as nightmode image

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