[Q] Razr Maxx HD Camera Focus - RAZR HD Q&A, Help & Troubleshooting

When I fist open my camera application to take a picture, I notice that object is in focus. Within a second, you can here the camera focus and the shot is completely out of focus. Touching the screen to re-focus does nothing. The only thing in focus are object 1-2 inches from the camera lens. If you hold it up to take a picture of the room for example it always stays way out of focus.
I've tried different camera applications, a factory reset, and every mode and setting I could find. Last night I got Jelly Bean and it still sets the focal length at the minimum focus. Have any of you had this issue?
I am preparing to send it back to Amazon Wireless for a warranty replacement, but they won't send me a new phone until they receive this one. I really don't want to be without it while things are getting shipped around.
Thanks for your help and any idea.
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I have the same issue... I think its just crap low light performance, swapping it out will not help.

w0rdie said:
I have the same issue... I think its just crap low light performance, swapping it out will not help.
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It does the same thing outside too. I can open the camera app while pointing it at my car. After about 1 second the camera focuses to the shortest focal length and the image is out of focus. Touching the screen pops up the auto-focus box, and after a second it turns green, but the image never changes focus.

Tlbradshaw said:
It does the same thing outside too. I can open the camera app while pointing it at my car. After about 1 second the camera focuses to the shortest focal length and the image is out of focus. Touching the screen pops up the auto-focus box, and after a second it turns green, but the image never changes focus.
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Do you get the same issue with the screen-side camera as well? Might help narrow down software vs hardware issue.

Also, with regard to the low light theory, have you taken the phones suggestion, if that is the case, to switch to HDR mode and see if it likes that any better?

To follow up...
I returned my phone to Amazon. They replaced it within a few days. Now I've got a phone that will actually focus!
Now if they could fix the quality of low light pictures...
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

Related

[Q] Nexus 5 photosphere broken?

So thanksgiving night while camping for stuff at bestbuy, I was taking photospheres, it was working then. after awhile I tried it at another destination, but it seems like it was broken, the photospheres seems so dark(low light) and only well lit in the middle. here are some pictures.
This is the place where I was trying to test the photosphere. It's not that dark isn't it? so it should be fine then.
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this is what happens when I try taking a photosphere, notice how it's dark? we were supposed to see the door from that point.
after taking the above picture, I cancelled it and tried to take it again, and now I can see the door on the liveview.
after that I tried taking the pictures of the sides, but it's too dark and cancelling back and taking it again doesn't fix it.
further sides taken, and still dark
I stopped the photosphere and this is the result
too dark right?
this is some of the photospheres i've taken with about the same low light situation shots
in the kitchen at night
taken while camping at bestbuy for blackfriday at night, not that bad and this was the last photosphere I did before it stopped working
this is after camping at bestbuy and at a nearby mall, it's now only well lit on the middle.
any ideas guys? sorry for the long post.
same thing on my n5. panorama and some other third party apps (google goggles, barcode scanner) don't work either -- and they have the same problem with things being way too dark.
stamos*bp said:
same thing on my n5. panorama and some other third party apps (google goggles, barcode scanner) don't work either -- and they have the same problem with things being way too dark.
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did you have this problem before? It just happened to me 2 days ago.
Panorama doesn't work at all for me and photosphere has similar issues you're having with exposure. I noticed it today. I've taken good pano/photoshere's before too.
same with me
I have exactly the same problem. I've been trying to find a solution for a while now and gave up. I've read some people have tried factory resets to no avail. My solution - exchange it for another nexus 5 (assuming its still new). I read that if you call Google, the solution was a replacement handset. I don't have any supporting links I'm afraid so take the advice as you will.
Rb_daman
Same issue on my N5, but not always, now is working properly.
I haven't tried hard reset
Seems like a bug camera, but or there are no enough detected cases or no one uses photosphere
workaround for nexus 5 photosphere
You need to go into movie recording mode. Let it focus and adjust light. Then go back to photosphere. Now it should adjust itself to the light conditions

S8+ Back Camera Hardware/Software Issue when using PRO Mode

Good day Sirs
I would just like to ask if there are any of you guys that has encountered this issue/bug on s8+'s back camera using Pro mode and high shutter speed settings (as you move the shutter speed to high)
the issue usually presents itself when I go to Pro mode and use high shutter speed settings which is 1/500 and up and usually indoors
got to test this on two demo units and only 1 also has this
could you any of you guys post your images with the said settings or if you guys had it replicated...
the issue/bug is already right there at the preview screen
so what you see on my images is also what i see on my screen... the only difference is the dark lines are moving sideways on the preview screen
please help me on this Sirs
will bring my unit at the service center this weekend
btw, I have the S8+ exynos version
here are the shots
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updat
I just visited Samsung Service Center this weekend and they have replicated the issue on one of their demo units and told me that they will forward myconcern in their main office...
And hopefully could hear from them ASAP...
Any of you guys has replicated this bug/issue?
I think its a normal limitation isn't it? Light level is probably too low which is why its more prevelant indoors as well. I'd venture to say all of the s8's do this (including mine). Don't panic mate. Just enjoy the phone.
xeathpk said:
I think its a normal limitation isn't it? Light level is probably too low which is why its more prevelant indoors as well. I'd venture to say all of the s8's do this (including mine). Don't panic mate. Just enjoy the phone.
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been doing that since day 1... hehehe! thanks! all i'm thinking right now is that I'm not gonna use that setting indoors or in low-light anyways
Looks like a pattern very typical of fluorescent lighting + fast shutter speed - I think it's called "banding". Pretty sure I can see flouro lights in a reflection in a couple of photos. Find a constant/non-flickering light source like an incandescent bulb and try it. Notice how it isn't doing it on your laptop display?
Your camera is not faulty and it is not a bug.
50/60 Hz flickering?
My bad, the last two posters are correct. I think that's exactly what the problem is. The banding is caused by the frequency of the lights.
Yup, I but these pics are all being taken under fluorescent lighting.

Wavy pattern on screen causing photos to become blurry.

So when I was taking some photos indoors a sort of wave pattern started occurring on the display of my U11. All photos taken while this weird distortion was being displayed became blurred almost to the point of not being recognizable. The only way to get this to go away was to restart the phone...anyone know what the heck that was? Some sort of issue with the OIS?
CXTKRS1 said:
So when I was taking some photos indoors a sort of wave pattern started occurring on the display of my U11. All photos taken while this weird distortion was being displayed became blurred almost to the point of not being recognizable. The only way to get this to go away was to restart the phone...anyone know what the heck that was? Some sort of issue with the OIS?
Click to expand...
Click to collapse
Could you post a photo?
Which ROM/version?
Stock phone and I will check to see if I can find one of the photos in the cloud. I deleted those from the phone itself after the restart.
Found the photo, I was snaping a photo to send to a friend cause he was wondering what is an "Andy Gator" when I told him what beer I was drinking. I also noticed a similar problem the other night when I was trying to snap a photo in low light conditions. Everything started to almost vibrate on the screen blurring everything out.
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It looks like blur caused by camera shake due to long exposure. Is this problem present with good light conditions?
BUMP.
Same problem here, phone started a few days ago with displaying the same "wavy" pattern. First it was like 1 in 10 times when I open the camera app, now it's more like 9 out of 10 and almost impossible to use. No matter the conditions: dark, light, shiny, close-up, portret, landscape, ...
I just made a quick gif to illustrate:
And some photo's I just took where I had to restart the camera app or switch the aspect ratio (standard 16:9, switching to 4:3 or 1:1 and back, all aspect ratio's had the annoying thing) numerous times to get atleast a decent picture, so you can see the conditions:
This first shot took me nearly 5 minutes before the camera started without that pattern
This one took about 3 restarts and two aspect ratio switches:
Probably the OIS module is malfunctioning.

Camera issue on Xperia5 (55.0.A.11.25)

Does anyone found this issue on xperia 5 camera ?
when i open camera app and turn to 2X Lens(1X Len is not find this issue) the Camera interface was shake and shake 。It just not like an hardware problem, more like software problem. Is someone have ability to fix the problem? (I will set .gif under it)
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if can not check the image watch this link : https://1drv.ms/u/s!AojHIBUqjn30l2usS7_OHARpAxTl
https://1drv.ms/u/s!AojHIBUqjn30l2usS7_OHARpAxTl
SirisRui said:
https://1drv.ms/u/s!AojHIBUqjn30l2usS7_OHARpAxTl
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Click to collapse
I can't replicate this on mine.
Well, i have received an explanation from a bro,which have find the same situation. He just think that it related to brightness. When the sensor detect the brightness is enough, the 2X camera will run, if it detect brightness is not enough the camera will change to 1X camera. Sothat, when the light in a embarrassing situation(no brightness enough and also not realy dark) this issus will happen,two cameras switch and switch, realy quickly and also again here is a kind of explanation ,so am i.
Try video Pro
SirisRui said:
https://1drv.ms/u/s!AojHIBUqjn30l2usS7_OHARpAxTl
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Click to collapse
Yeah I see what you did there XD. Neat trick.
High light/contrast on the computer screen and no light on the Keyboard...you're asking for problems.
Have you tried using the Pro video app. That's going to get a better shot than the standard camera app.
While I can't possibly see the reason for attempting this kind of shot in low light conditions. I have sort or re-created it on mine but the camera wants to focus on where i hold my finger/thumb; which has next to no visual queues for the hardware/software to recognise so it will do what your are seeing.
I agree that the camera has become a little sluggish in 2X mode in low light. But to be honest I wouldn't have bothered until you posted this.
It's doing exaclty what I would expect it to do under the conditions.

Question Terrible front camera performance (Colour balance + Saturation)

Hi,
I was wondering if anyone else experienced this, I quite often make pictures with my front cam and the camera is such a downgrade from my 4 year old Xiaomi Mix 3! The colour balance is all off, almost like they forgot to make a profile for the front cam.
The back camera is just fine, but the front camera often looks like a $20 toy camera just because of this terrible colour balance. I can fix most of my selfies in Google Photos by using a combination of adding warmth (Colour Balance) and adding saturation which makes them look just fine.
For a phone this expensive... this shouldn't be needed. I'd say most mid-level phones even make better selfies then this.
I've tried cleaning the lens but this makes no difference, the Samsung camera app just fails to properly process the colours in the front camera's images.
Because I apparently don't value my privacy, here is a picture as taken by the Samsung camera, and the same picture after adding warmth and saturation.
The original image makes me look lifeless with the skin being very pale, like a zombie almost. It was a nice and sunny day, why do I look like I'm 10 seconds away from my death?
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Anyone else with this issue? Does a modded version of the Samsung camera exist with the possibility to manually define post-processing settings? I just need to have it add more saturation and offset the colour balance
I'm searching for a solution myself, google's Gcam camera is great but I can't find a way to make it use the front camera. I'll be back if I find a way..
beanbean50 said:
I'm searching for a solution myself, google's Gcam camera is great but I can't find a way to make it use the front camera. I'll be back if I find a way..
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Click to collapse
I've searched high and wide for a way to make another camera app the default one to get a better front camera selfie (even by disabling Samsung camera) but it seems like the cover screen and Samsung camera are intertwined and cannot be separated.
What we really need is a developer to have a look at the system framework or whatnot and see if something can be done to change the default camera, but they (developers) are a rare breed nowadays.
But on the bright side, if they ever do a remake of the movie weekend at Bernie's I'm pretty sure they'd offer you a part with photos like that..!

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