Is anything being done about the WiFi issues? - Samsung Galaxy S8+ Questions & Answers

Have the Verizon version and my wifi constantly gets a "!" and stops working. It will eventually reconnect, but it is becoming more and more frequent.

I have a T-Mobile S8+ and haven't had any wifi issues.

psufan5 said:
Have the Verizon version and my wifi constantly gets a "!" and stops working. It will eventually reconnect, but it is becoming more and more frequent.
Click to expand...
Click to collapse
There are no "Wi-fi issues" as your topic suggests. It may be Verizon or another problem but its not a known established fault with this mobile. Wi-fi on my EU mobile is just great.
Ryland :good:

A quick Google search shows a lot of issues actually.

psufan5 said:
A quick Google search shows a lot of issues actually.
Click to expand...
Click to collapse
Are they all vzw? Having left them for T-Mobile it would surprise me.
Sent from my SM-T810 using Tapatalk

Not just Verizon.

The first vzw galaxy s8+ I had was giving me issues with the 5ghz wifi but after I exchanged it my new one is flawless so far.

-Alan said:
The first vzw galaxy s8+ I had was giving me issues with the 5ghz wifi but after I exchanged it my new one is flawless so far.
Click to expand...
Click to collapse
So I may have a defective phone? I may have to contact Samsung at this point though, I don't think I can exchange it at Best Buy.

psufan5 said:
A quick Google search shows a lot of issues actually.
Click to expand...
Click to collapse
If you Google search any topic on earth you will find issues. Define "A lot", taking that Samsung build millions of this mobile I have yet to read a wifigate. Forgive me. I just get peeved when an owner has a problem then builds that into a 'the S8+ has a problem' and its a known established fact.
If a new member to Samsung read XDA forum on any mobile phone they would never make a purchase.
There will always be lemons. That does not translate to a world wide crisis in the S8+ having a wifi problem. There are so many threads on this forum with gripes One would think Samsung cant build a mobile phone. Some logical, reasonable, calm posting would be nice.
Ryland

Wifi issues are real, and should be addressed in the same update as the screen tint fix and or the update after that. It's only an issue for some users due to the wifi router they are accessing and switching from 2.4 ghz to 5.0 ghz.
I belive At&t even acknowledged it existed but I can't find where I read that. They stated it would be addressed in the update with the tint fix, which I believe is why their update is the last to be released.

It is definitely one of the issues with the device right now. I have the unlocked UK version and I constantly get the ! issue. It's so annoying turning my wifi on and off every few hours because it keeps disconnecting randomly
Sent from my SM-G955F using XDA-Developers Legacy app

I'm getting the same exact thing! So annoying!

So do I. already did the tint update. In fact it seems problems aggravate after this update ( at least for me - didn't have any before the update or at least did not notice them )

There are no wifi issues with this phone. Maybe a faulty phone or two, or an incompatible or faulty router or two, but a blanket wifi problem with the Galaxy S8+ as in a design or hardware flaw? No.
I have used mine so far with 4 completely different routers, nada problem.
I had wifi issues with my Pixel, but that was an issue with certain routers on wifi 5Ghz. Annoying but not the phones fault specifically.
To answer the question in the OP, is anything being done? I don't know, have you replaced your router or replaced your phone?

I'm having the same issue with an Australian GM-G950F. Works absolutely fine on my 2.4ghz network but my 5ghz networks both at home and at work are having endless issues (constantly disconnecting/reconnecting/getting "authentication failed) error messages.)does anyone think it's worth getting it replaced? None of my other devices have this issue.

I do have the same problem. I have a SM-G955F and i´m on T-Mobile Germany. I do not use 5gHz, only 2.4gHz on a AVM Fritzbox 7270.

I had the same problem on a T-Mobile phone I pre-ordered. After trying to make it work for 2 days, I just returned it, went to the store and got another one. The second unit works perfectly, so I can tell you that some phones have the issue, but just send it back and get another one...

I have issues and have gone over my data. AT&T said they are aware of the issue and will NOT charge me for any overage of data.

I had these same issues. Newest update fixed it for me!! I'm on sprint

I'm also on Verizon and having similar WiFi issues, but they get worse depending on how I'm holding the phone. This probably exists on all phones to an extent, but I've never experienced such a dramatic decrease in WiFi signal strength from a simple gesture on a phone.
In particular, if I'm about 75 ft from a wifi router and if I cup and grab my palm and hand over the top of the phone, my signal will go from 80 dBm to disconnected.
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Related

Super Slow 3G, someone help!

Alright. I got my Fuze about a week ago. Since I started using it I noticed that my 3G speed is extremely slow. It takes forever for youtube videos to load and when I do a speed check at dslreports.com/mspeed I only get an average of 50Kbits/sec!!! This is on 3G with full service. I was using a BlackjackII and with it I always got about 900-1100kbits/sec and youtube videos loaded in just a few seconds. It's like I am dialup now that I switched to the FUZE. I talked to HTC and they said it had to be the carrier, which is BS in my opinion. When I am at my house I only have EDGE and it works as expected, about 150kbits/sec, sometimes higher.
I have already upgraded to ROMeOS and it is much smoother and drastically improved battery life but didn't help my 3G speed problem.
Anyone have any ideas on what could help me? I am not familiar with changing the radio, is that something that might help?
Thanks,
Sam
It's still possible that this is a provider issue, maybe they cap their 3G speeds at 50kbit/s?
When my phone switches to 3G reception, the signal strength decreases.
Maybe that can be an issue too?
MrMoustache said:
It's still possible that this is a provider issue, maybe they cap their 3G speeds at 50kbit/s?
When my phone switches to 3G reception, the signal strength decreases.
Maybe that can be an issue too?
Click to expand...
Click to collapse
I don't think so, that would be false advertisement. And besides, sitting here at my desk at work with my blackjackII just over a week ago I could bet 1000kbits/sec easily.
Man, I really love this fuze, but it is pointless to have it if I can't use 3g.
first go to settings
connections
advanced network. make sure hsdpa/hsupa are enabled
and if that dont help sometimes roms get better speeds
im on proven and ive gotten over 1000 before so give it a shot
I just tried it both ways...enabled and disabled. 30-50kbits/sec both ways. I had the same problem with ATT stock ROM and now with the ROMeOS. Do you think a diffrent ROM would help?
what does your phone say at the top
e or 3g or h?
and roms do effect it but it could even be your area
have you tried it different places?
lbhocky19 said:
what does your phone say at the top
e or 3g or h?
and roms do effect it but it could even be your area
have you tried it different places?
Click to expand...
Click to collapse
When I have HDSPA enabled it says H, then under it says 3G AT&T. If I disable it then it says 3G instead of H.
id say try out another rom
even different versions of the same vary.
one of the older proven roms i only got like 400 on 3g then the next it was up over 1000
BLUR2U said:
Alright. I got my Fuze about a week ago. Since I started using it I noticed that my 3G speed is extremely slow. It takes forever for youtube videos to load and when I do a speed check at dslreports.com/mspeed I only get an average of 50Kbits/sec!!! This is on 3G with full service. I was using a BlackjackII and with it I always got about 900-1100kbits/sec and youtube videos loaded in just a few seconds. It's like I am dialup now that I switched to the FUZE. I talked to HTC and they said it had to be the carrier, which is BS in my opinion. When I am at my house I only have EDGE and it works as expected, about 150kbits/sec, sometimes higher.
I have already upgraded to ROMeOS and it is much smoother and drastically improved battery life but didn't help my 3G speed problem.
Anyone have any ideas on what could help me? I am not familiar with changing the radio, is that something that might help?
Thanks,
Sam
Click to expand...
Click to collapse
You can try flashing a new radio by following the following two threads:
http://forum.xda-developers.com/showthread.php?t=448008
http://forum.xda-developers.com/showthread.php?t=439566
Hope that helps.
incisivekeith said:
You can try flashing a new radio by following the following two threads:
http://forum.xda-developers.com/showthread.php?t=448008
http://forum.xda-developers.com/showthread.php?t=439566
Hope that helps.
Click to expand...
Click to collapse
Do you think that will help me?
Maybe it's your SIM card. I know that when I got the orange SIM card my speeds were absolute ****e. Its pretty obvious why when if you just take a look at the size of the gold contact. Needles to say my problems went away once I got a new blue SIM.
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Constantly getting disconnected from Google servers on LTE

Is anyone else seeing this?
I have both the skyrocket and the Elevate 4G LTE hotspot device and both are showing the same issue: Google services can't keep a steady connection and it simply times out.
My Skyrocket is pure stock and i know that it is getting disconnected from google servers because i stop receiving google voice SMS, gtalk disconnects and i don't receive gmail emails. other apps that use data DON'T get disconnected.
It takes about 10 minutes from the moment i turn off the screen until the connection to google is dropped. the only way to get the connection back is to wake the device login to gtalk again.
Initially i thought it was the Skyrocket but i am having the same issue when i connect my Galaxy tab via the Elevate 4G hotsopt. same issue exactly.
This does not happen on my galaxy note (3G device) and does not happen over wifi.
It also doesn't happen when i tether other android devices to my Galaxy note.
it only happens on LTE devices and it is very annoying.
Is anyone else seeing this?
I guess i am the only one with this issue?
No one is using gtalk ant notice how you don't get messages when on LTE?
Bump!
Still seeing this issue constantly. Am I the only one constantly getting disconnected from Google servers on lte?
First. I hate you. Lol i want the note so bad. Second did you try calling at&t and tell them?. Mabye the can reset your data. I do not have this problem. When the skyrocket first came out lte was screwey, and everyone was changing there apn. But they fixed it after a week.
I keep seeing "unable to connect to server".....but didn't know what it was. Figured it was something to do with being rooted.
Sent from my SAMSUNG-SGH-I727 using xda premium
Yes it is not an issue with my phone or APN settings as i said it is also happening with their Elevate 4G LTE hotsopt.
I tried call AT&T again yesterday and it is like talking to the wall. they just don't understand what i want and they tell me to "call google as it is not our problem"...
I am surprised no one else is posting about this here except from the poster above me.
I'm experiencing the same issue on two LTE phones, the Vivid and the skyrocket Google talk randomly disconnects.
Sent from my SAMSUNG-SGH-I727 using xda premium
Dxtra said:
I'm experiencing the same issue on two LTE phones, the Vivid and the skyrocket Google talk randomly disconnects.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Where are you located? I want to see if this issue is isolated to CA or not.
So far i have this happens constantly in the SF Bay Area and Los Angeles.
Sacramento, CA here
Sent from my SAMSUNG-SGH-I727 using xda premium
aqwik69 said:
Sacramento, CA here
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
LTE in Sacramento? Didn't know ATT activated the NorCal central valley yet.
So it seems like this is CA related.
I tried to report this to at&t yet again, this time i spoke to one of their supervisors and he said he will run a few checks and get back to me.
Sac doesn't have LTE.... I was just responding to this thread because I'm getting the same disconnection.
I should of been more specific....I get disconnected throughout the day from the servers and I'm NOT on LTE....I assumed it was because of the ROM I'm using (alien 5). Hopefully someone figures it out....I myself know barely a thing about any of this, it's a miracle I was even able to root and flash lol.
Sent from my SAMSUNG-SGH-I727 using xda premium
aqwik69 said:
Sac doesn't have LTE.... I was just responding to this thread because I'm getting the same disconnection.
I should of been more specific....I get disconnected throughout the day from the servers and I'm NOT on LTE....I assumed it was because of the ROM I'm using (alien 5). Hopefully someone figures it out....I myself know barely a thing about any of this, it's a miracle I was even able to root and flash lol.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
But are you provisioned on an LTE plan? if you are and you are using APN called "PTA" then you will suffer from this even if you are not in an LTE coverage zone.
If you are using APN named "phone" and still suffering from this in a none LTE area then i don't think it is related to what i am talking about.
I just checked and my APN setting says "ATT pta". I assume this can be changes to "phone"?
Sent from my SAMSUNG-SGH-I727 using xda premium
---------- Post added at 04:23 AM ---------- Previous post was at 04:11 AM ----------
I took a screen shot....I am trying to edit but it wont allow me to. Maybe this is why I cant send MMS properly? Seems everytime I send an MMS, it goes to the recipients email....sometimes they wont send at all.
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aqwik69 said:
I just checked and my APN setting says "ATT pta". I assume this can be changes to "phone"?
Sent from my SAMSUNG-SGH-I727 using xda premium
---------- Post added at 04:23 AM ---------- Previous post was at 04:11 AM ----------
I took a screen shot....I am trying to edit but it wont allow me to. Maybe this is why I cant send MMS properly? Seems everytime I send an MMS, it goes to the recipients email....sometimes they wont send at all.
Click to expand...
Click to collapse
You can't edit the son. You must add a new one. Not sure about the mms issue. I don't use mms.
Well I'll follow this thread....hopefully someone can chime and figure this out
Sent from my SAMSUNG-SGH-I727 using xda premium
I've seen this, too. I made a topic about it a few weeks back but no one else seemed to have the issue. I first thought it had something to do with the lack of the "colored" signal indicator new to 2.3 that indicates the GTalk connection. I too lose the connection randomly. I too have the LTE PTA, but am not on LTE...I live aobut 40 miles south of DC.
Is anyone else with this also using a Google Apps account? I wondered if that had anything to do with it. AT&T was also completely unhelpful for me.
vbhines said:
I've seen this, too. I made a topic about it a few weeks back but no one else seemed to have the issue. I first thought it had something to do with the lack of the "colored" signal indicator new to 2.3 that indicates the GTalk connection. I too lose the connection randomly. I too have the LTE PTA, but am not on LTE...I live aobut 40 miles south of DC.
Is anyone else with this also using a Google Apps account? I wondered if that had anything to do with it. AT&T was also completely unhelpful for me.
Click to expand...
Click to collapse
Yes this is exactly what i am talking about.
Did you try to manually change your APN from PTA to "phone" (you need to create a new APN and set that phone to use that). See if this solved your problem?
I have the same issue! I'm located in new London CT. There is LTE for the Amtrak line that runs to NYC. My google services disconnects when I'm connected to LTE. I have to open gtalk to sign back in.
I have the problem in los angeles. But not google, my entire data drops in and out. Its super unreliable. I don't have the same issue in San Francisco on LTE. I'm wondering if its oversaturation of LTE in the area? My data when on LTE was so horrible the other day that using my phone to navigate to an unknown location was worthless. It would lose connection and recalculate so often that I was glad I knew kinda where I needed to be. Would have launched my phone into the street out of frustration if I didn't kinda know the area I was in.
My LTE speeds in San Francisco/San Jose are usually 30-60Mbps. In LA I never see over 15Mbps.

Verizon SGS3 no 4g... bug

so on verizon I got my sgs3 and activated successfully ..... so I thought. didnt notice 4g at any time, so called in to verizon and said that I have read a few posts of people not able to activate properly and I think my 4g is missing.
tier 2 rep didnt have the phone to look at and after an hour said it might be a bug, like one that was with the razor maxx. so I get to wait till today for a call back and them to tell me they dont know why Im in a 4g coverage area but not getting 4g....
fun times verizon thanks because being on the "better' network makes it all worth it.
I had to restart my phone after a while then 4g showed up.
I have the same issue. Activated 2 SG3's yesterday. Both are only showing 3G connection. I live in Tyler TX and I know we have 4G coverage. I talked to a rep yesterday and they pretty much told me the same thing. She said maybe there is an update coming to fix it.
They also had me pull the battery and reseat the sim card. Still no 4G
Vancelot said:
I have the same issue. Activated 2 SG3's yesterday. Both are only showing 3G connection. I live in Tyler TX and I know we have 4G coverage. I talked to a rep yesterday and they pretty much told me the same thing. She said maybe there is an update coming to fix it.
They also had me pull the battery and reseat the sim card. Still no 4G
Click to expand...
Click to collapse
Lol they told me to do a battery pull on my Razr maxx too.......
Sent from my SGH-T999 using Tapatalk 2
Same here, I'm getting spotty 4 g at best and the signal is **** when I do. My tbolt would have-79 at my house, my Sg3 gets -112 at its best. Just spoke to second level support and was asked to take the SIM out for a few minutes and try again. Same results as before. Here is a pic off my current status. Oh yeah- 32gb pebble blue here.
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Sent from my GS3 using Tapatalk 2
Verizon tier 2 says theres an update released late the night of the 6th. It 'may' take 2 weeks before my device is offered the update.... booooo
tillithz said:
Verizon tier 2 says theres an update released late the night of the 6th. It 'may' take 2 weeks before my device is offered the update.... booooo
Click to expand...
Click to collapse
Can't pull it? Wonder if this will do anything with root.
Elite49 said:
Can't pull it? Wonder if this will do anything with root.
Click to expand...
Click to collapse
losing root was my first thought when rep mentioned the update. but in the end, one of the phones hugest points is 4g. Without that i can use another phone.
I have no issue with 4G, and haven't. I am also rooted and have been since it was announced.
Dat LTE speed.
AtLemacks said:
I have no issue with 4G, and haven't. I am also rooted and have been since it was announced.
Click to expand...
Click to collapse
Right on, any suggestions for those of us that arent or those of us that have shotty singal? ty
I'm not sure what to say really. It could be everything from service problems, to the phone having issues, to Verizon working on the network... I mean, had you had a 4G device prior you could compare with?

[Q] Oneplus dropping from mobile network

So my oneplus one occasionally drops from the mobile network. It happens almost daily and it just says no internet connection, no signal bars, no LTE/H+/anything. Only fix is to reboot wich is annoying. Has anyone reported this. Have unlocked and rooted with super-su, no modifications. I wiped cache and dalvic cache with no help. Used the phone few days and it's a constant problem.
I read about one guy with the same problem. He couldn't find a solution though.
Very helpful post..
I have the same problem but no solution yet. dbm values get very high 22453576 sth like that. You tried a different modem?
Sent from my A0001 using XDA Free mobile app
johku12 said:
Very helpful post..
Click to expand...
Click to collapse
Lose the attitude. Maybe there is no fix for it, he was letting you know that. You should be thanking him for taking time out of his day to try to help you. How ungrateful and rude could you be?!
Transmitted via Bacon
Try another sim card. While unlikely, it's still possible it causes the issue.
Very helpful post..
Click to expand...
Click to collapse
If there is no fix, that means one thing: RMA.
http://forum.xda-developers.com/showthread.php?t=2793471
Had similar Problems (With my international OPO)
Flash this radio! It worked for me
I have the same problem and I think it's my sim card.
Had the same problem with my HTC One, and now with OPO.
It's the same sim card so it could be what's causing it.
Not a SIM issue (I think)
ante0 said:
I have the same problem and I think it's my sim card.
Had the same problem with my HTC One, and now with OPO.
It's the same sim card so it could be what's causing it.
Click to expand...
Click to collapse
I was lucky enough to be able to buy 2 1+1s. My wife has an older SIM with no LTE support - great signal.
Mine has LTE, but like above, shows very high # signal in status screen, but signal goes from high to low to no signal. I tried wife's SIM, full signal all the time.
I'm in Canada on Fido (Rogers). Great LTE speeds when it works tho.
I am having the exact same problem, seems to happen when i charge over night on wifi and then after i unplug it in the morning, mobile signal drops . Mobile data section in settings also disappears. Not sure what it could be.
Now that you mention it, I did lose cell signal yesterday. I put it down to being in a bad coverage area, but once I got home it was still dead. Rebooted and it was back up to full bars...
I get it but it comes back if I use aeroplane mode on and off.
I'm in a well covered LTE area and minevnever gets higher than this. Also drops to Edge most of the day.
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Sent from my A0001 using Tapatalk
annoying network issue
Had the same issue with my opo international version using a Telus sim card.
End-up, selling it
Could not allow to miss call or message (which happened quite often)

8T having data/radio issues ... After EU conv

So I'm seeing this issue back in January from other users forgive me for wanting a rebooted thread on current software.
I have a KB2007 with a build now that of
11.0.10.10 GLOBAL-EU KB2005BA
Originally purchased from Sprint, after the merger was given T-Mobile SIM cards and if I call tech support route through T-Mobile SIM network is T-Mobile everything's T-Mobile.
Before the conversion didn't have radio issues and I called tech support today they had me pull the Sim rebooted put to sim back in and rebooted again. It seem help ( before I literally had no connection for phone calls without Wi-Fi calling) as now it can at least show 5G connection. However the upload speeds are concerning I think? I live in Kansas City and have amazing signal coverage typically even in a tunnel LOL
People take a look at this and give me your thoughts? I was about to roll it back over to the TMO software earlier, I was that frustrated.
Bootloader unlocked- Magisk w/ minor modules
Thank you for your time in advance
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@OP6Tluvvvaa,
First off, I want to thank you for the level of detail in your post. Usually, when I respond to a post, I have to start with numerous questions, just to determine what the actual question is.
I happen to own a KB2007 on T-Mobile and I am VERY happy with it.
My 5G speeds have been excellent. I live in Las Vegas, which is rated like T-Mobile's #2 network site by speed on connection.
One thing I CAN tell you is you should not under any condition be establishing an HSPA+ connection for your mobile network.
Your speed test App, however, shows you have an LTE connection, which seems much more likely in line with the speed you are getting.
Your download speeds are actually not bad, but your upload speeds are anemic.
Where I live (at home), I actually get better upload than downloads speeds on my 5G connections, this is very uncommon, however.
What is your full BASEBAND version under About phone->Status ?
The BASEBAND code largely determines how the 5G connection is established, and the resultant upload/downloads speeds.
In the USA, if you are on T-Mobile's network, you should have
BASEBAND version: MPSS.HI.2.0.c9-00145-SDX55_RMTEFS_PACK-1.367946.14
if you have a european BASEBAND version, this could be causing your problems.
I'll check right now, what blows me away is that I cannot be the only 2007 model that did the conversion, that is experiencing the issue right? You think it would be widespread baseband issues or not connecting to the right ones.. and that debloating aside it would have been massively talked about on XDA?

			
				
Yes, you definitely have an older BASEBAND.
The thing is that on the T-Mobile branded OnePlus phones, T-Mobile supplies custom T-Mobile specific BASEBAND code for the build.
That's the main reason I hesitate to install a "GLOBAL" image to my phone.
I figure that T-Mobile is going to supply the fastest, most optimized code for their network.
Let me to a little research on this. I am pretty sure you can install "just" BASEBAND code on your phone if you are rooted.
tecknight said:
Yes, you definitely have an older BASEBAND.
The thing is that on the T-Mobile branded OnePlus phones, T-Mobile supplies custom T-Mobile specific BASEBAND code for the build.
That's the main reason I hesitate to install a "GLOBAL" image to my phone.
I figure that T-Mobile is going to supply the fastest, most optimized code for their network.
Let me to a little research on this. I am pretty sure you can install "just" BASEBAND code on your phone if you are rooted.
Click to expand...
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So that's what I was going to research myself as well I can just flash an image and where it's located, take a look at this the speed test shows LTE when my signal shows 5G
OP6Tluvvvaa said:
I'll check right now, what blows me away is that I cannot be the only 2007 model that did the conversion, that is experiencing the issue right? You think it would be widespread baseband issues or not connecting to the right ones.. and that debloating aside it would have been massively talked about on XDA?
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You would be surprised how many people do minimal performance testing on their devices.
I bought a Nord N10 5G about 6 months ago and I found it wasn't actually connecting to 5G AT ALL.
See this post I made:
How 5G Enabled is your Nord N10 5G ?
I have been noting that my Nord N10 5G isn't getting any better of a connection than my old 4G phone, so I set out to see which bands I was connecting on and which were actually enabled on the phone. I have done this in the past on various...
forum.xda-developers.com
Many other owners of this phone confirmed the same thing, so I returned mine to Nord
What else contained in a firmware package? And buy T-Mobile firmware is that what I'm getting rid of when I do a conversion? Is the baseband contained within that
OP6Tluvvvaa said:
So that's what I was going to research myself as well I can just flash an image and where it's located, take a look at this the speed test shows LTE when my signal shows 5GView attachment 5404229
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That's a slow download speed
tecknight said:
That's a slow download speed
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Could u pls help to pull the MPSS.HI.2.0.c9-00145-SDX55_RMTEFS_PACK-1.367946.14 's modem for me pls? I can't find the full OTA of KB2007 anywhere.
Thanks in advanced mate!

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