[Q] Oneplus dropping from mobile network - ONE Q&A, Help & Troubleshooting

So my oneplus one occasionally drops from the mobile network. It happens almost daily and it just says no internet connection, no signal bars, no LTE/H+/anything. Only fix is to reboot wich is annoying. Has anyone reported this. Have unlocked and rooted with super-su, no modifications. I wiped cache and dalvic cache with no help. Used the phone few days and it's a constant problem.

I read about one guy with the same problem. He couldn't find a solution though.

Very helpful post..

I have the same problem but no solution yet. dbm values get very high 22453576 sth like that. You tried a different modem?
Sent from my A0001 using XDA Free mobile app

johku12 said:
Very helpful post..
Click to expand...
Click to collapse
Lose the attitude. Maybe there is no fix for it, he was letting you know that. You should be thanking him for taking time out of his day to try to help you. How ungrateful and rude could you be?!
Transmitted via Bacon

Try another sim card. While unlikely, it's still possible it causes the issue.
Very helpful post..
Click to expand...
Click to collapse
If there is no fix, that means one thing: RMA.

http://forum.xda-developers.com/showthread.php?t=2793471
Had similar Problems (With my international OPO)
Flash this radio! It worked for me

I have the same problem and I think it's my sim card.
Had the same problem with my HTC One, and now with OPO.
It's the same sim card so it could be what's causing it.

Not a SIM issue (I think)
ante0 said:
I have the same problem and I think it's my sim card.
Had the same problem with my HTC One, and now with OPO.
It's the same sim card so it could be what's causing it.
Click to expand...
Click to collapse
I was lucky enough to be able to buy 2 1+1s. My wife has an older SIM with no LTE support - great signal.
Mine has LTE, but like above, shows very high # signal in status screen, but signal goes from high to low to no signal. I tried wife's SIM, full signal all the time.
I'm in Canada on Fido (Rogers). Great LTE speeds when it works tho.

I am having the exact same problem, seems to happen when i charge over night on wifi and then after i unplug it in the morning, mobile signal drops . Mobile data section in settings also disappears. Not sure what it could be.

Now that you mention it, I did lose cell signal yesterday. I put it down to being in a bad coverage area, but once I got home it was still dead. Rebooted and it was back up to full bars...

I get it but it comes back if I use aeroplane mode on and off.

I'm in a well covered LTE area and minevnever gets higher than this. Also drops to Edge most of the day.
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Sent from my A0001 using Tapatalk

annoying network issue
Had the same issue with my opo international version using a Telus sim card.
End-up, selling it
Could not allow to miss call or message (which happened quite often)

Related

Super Slow 3G, someone help!

Alright. I got my Fuze about a week ago. Since I started using it I noticed that my 3G speed is extremely slow. It takes forever for youtube videos to load and when I do a speed check at dslreports.com/mspeed I only get an average of 50Kbits/sec!!! This is on 3G with full service. I was using a BlackjackII and with it I always got about 900-1100kbits/sec and youtube videos loaded in just a few seconds. It's like I am dialup now that I switched to the FUZE. I talked to HTC and they said it had to be the carrier, which is BS in my opinion. When I am at my house I only have EDGE and it works as expected, about 150kbits/sec, sometimes higher.
I have already upgraded to ROMeOS and it is much smoother and drastically improved battery life but didn't help my 3G speed problem.
Anyone have any ideas on what could help me? I am not familiar with changing the radio, is that something that might help?
Thanks,
Sam
It's still possible that this is a provider issue, maybe they cap their 3G speeds at 50kbit/s?
When my phone switches to 3G reception, the signal strength decreases.
Maybe that can be an issue too?
MrMoustache said:
It's still possible that this is a provider issue, maybe they cap their 3G speeds at 50kbit/s?
When my phone switches to 3G reception, the signal strength decreases.
Maybe that can be an issue too?
Click to expand...
Click to collapse
I don't think so, that would be false advertisement. And besides, sitting here at my desk at work with my blackjackII just over a week ago I could bet 1000kbits/sec easily.
Man, I really love this fuze, but it is pointless to have it if I can't use 3g.
first go to settings
connections
advanced network. make sure hsdpa/hsupa are enabled
and if that dont help sometimes roms get better speeds
im on proven and ive gotten over 1000 before so give it a shot
I just tried it both ways...enabled and disabled. 30-50kbits/sec both ways. I had the same problem with ATT stock ROM and now with the ROMeOS. Do you think a diffrent ROM would help?
what does your phone say at the top
e or 3g or h?
and roms do effect it but it could even be your area
have you tried it different places?
lbhocky19 said:
what does your phone say at the top
e or 3g or h?
and roms do effect it but it could even be your area
have you tried it different places?
Click to expand...
Click to collapse
When I have HDSPA enabled it says H, then under it says 3G AT&T. If I disable it then it says 3G instead of H.
id say try out another rom
even different versions of the same vary.
one of the older proven roms i only got like 400 on 3g then the next it was up over 1000
BLUR2U said:
Alright. I got my Fuze about a week ago. Since I started using it I noticed that my 3G speed is extremely slow. It takes forever for youtube videos to load and when I do a speed check at dslreports.com/mspeed I only get an average of 50Kbits/sec!!! This is on 3G with full service. I was using a BlackjackII and with it I always got about 900-1100kbits/sec and youtube videos loaded in just a few seconds. It's like I am dialup now that I switched to the FUZE. I talked to HTC and they said it had to be the carrier, which is BS in my opinion. When I am at my house I only have EDGE and it works as expected, about 150kbits/sec, sometimes higher.
I have already upgraded to ROMeOS and it is much smoother and drastically improved battery life but didn't help my 3G speed problem.
Anyone have any ideas on what could help me? I am not familiar with changing the radio, is that something that might help?
Thanks,
Sam
Click to expand...
Click to collapse
You can try flashing a new radio by following the following two threads:
http://forum.xda-developers.com/showthread.php?t=448008
http://forum.xda-developers.com/showthread.php?t=439566
Hope that helps.
incisivekeith said:
You can try flashing a new radio by following the following two threads:
http://forum.xda-developers.com/showthread.php?t=448008
http://forum.xda-developers.com/showthread.php?t=439566
Hope that helps.
Click to expand...
Click to collapse
Do you think that will help me?
Maybe it's your SIM card. I know that when I got the orange SIM card my speeds were absolute ****e. Its pretty obvious why when if you just take a look at the size of the gold contact. Needles to say my problems went away once I got a new blue SIM.
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Verizon SGS3 no 4g... bug

so on verizon I got my sgs3 and activated successfully ..... so I thought. didnt notice 4g at any time, so called in to verizon and said that I have read a few posts of people not able to activate properly and I think my 4g is missing.
tier 2 rep didnt have the phone to look at and after an hour said it might be a bug, like one that was with the razor maxx. so I get to wait till today for a call back and them to tell me they dont know why Im in a 4g coverage area but not getting 4g....
fun times verizon thanks because being on the "better' network makes it all worth it.
I had to restart my phone after a while then 4g showed up.
I have the same issue. Activated 2 SG3's yesterday. Both are only showing 3G connection. I live in Tyler TX and I know we have 4G coverage. I talked to a rep yesterday and they pretty much told me the same thing. She said maybe there is an update coming to fix it.
They also had me pull the battery and reseat the sim card. Still no 4G
Vancelot said:
I have the same issue. Activated 2 SG3's yesterday. Both are only showing 3G connection. I live in Tyler TX and I know we have 4G coverage. I talked to a rep yesterday and they pretty much told me the same thing. She said maybe there is an update coming to fix it.
They also had me pull the battery and reseat the sim card. Still no 4G
Click to expand...
Click to collapse
Lol they told me to do a battery pull on my Razr maxx too.......
Sent from my SGH-T999 using Tapatalk 2
Same here, I'm getting spotty 4 g at best and the signal is **** when I do. My tbolt would have-79 at my house, my Sg3 gets -112 at its best. Just spoke to second level support and was asked to take the SIM out for a few minutes and try again. Same results as before. Here is a pic off my current status. Oh yeah- 32gb pebble blue here.
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Sent from my GS3 using Tapatalk 2
Verizon tier 2 says theres an update released late the night of the 6th. It 'may' take 2 weeks before my device is offered the update.... booooo
tillithz said:
Verizon tier 2 says theres an update released late the night of the 6th. It 'may' take 2 weeks before my device is offered the update.... booooo
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Can't pull it? Wonder if this will do anything with root.
Elite49 said:
Can't pull it? Wonder if this will do anything with root.
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Click to collapse
losing root was my first thought when rep mentioned the update. but in the end, one of the phones hugest points is 4g. Without that i can use another phone.
I have no issue with 4G, and haven't. I am also rooted and have been since it was announced.
Dat LTE speed.
AtLemacks said:
I have no issue with 4G, and haven't. I am also rooted and have been since it was announced.
Click to expand...
Click to collapse
Right on, any suggestions for those of us that arent or those of us that have shotty singal? ty
I'm not sure what to say really. It could be everything from service problems, to the phone having issues, to Verizon working on the network... I mean, had you had a 4G device prior you could compare with?

[Q] LTE on Straight Talk?

Upon using my Straight Talk Nexus 5 with an AT&T sim, I noticed the data connection displayed LTE, which I've never seen before on Straight Talk. Is anybody else noticing this change? As far as I can tell on their website they still only support up to 3G speeds...I'm using the tfdata APN.
Here's pictures of LTE in the status bar as well as my speed test with two/four bars:
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Is this a new thing or does anybody know what's up?
EDIT: after looking further into it I saw people have been getting LTE on the Nexus 5 with Straight Talk since the 15th of November withe new AT&T sim card and tfdata APN settings. I'm still curious however as to why LTE is just kicking in now instead of a month ago when I got the phone, with the same setup.
It's been a few months they started offering Lte service
Sent from my Nexus 5 using XDA Premium 4 mobile app
ST has been supporting AT&T LTE since release of their "new" SIM cards which use the tfdata APN. Not knowing where you live, I suspect AT&T just rolled it out in your area.
Are you using the ST recommended APN settings, or have you modified them slightly as some websites recommend?
This.... The main reason I moved from Note to Nexus 5. Very quick. The other change they made recently is to be more clear on data usage. I think it explicitly states 2.5 GB now before throttling. Be careful with that LTE!
Sent from my Nexus 5 using Tapatalk
amphi66 said:
ST has been supporting AT&T LTE since release of their "new" SIM cards which use the tfdata APN. Not knowing where you live, I suspect AT&T just rolled it out in your area.
Are you using the ST recommended APN settings, or have you modified them slightly as some websites recommend?
Click to expand...
Click to collapse
I'm using the recommended APN settings from apn.straighttalkbyop.com, for zip code 53095, although now I am curious of what changes are recommended, and their benefits?
akenis said:
This.... The main reason I moved from Note to Nexus 5. Very quick. The other change they made recently is to be more clear on data usage. I think it explicitly states 2.5 GB now before throttling. Be careful with that LTE!
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I don't think I've ever gone a month without reaching 2.5 GB on straight talk....
It's not enough!
Anyone get a txt from ST today about an update and to reset you phone? I reset my phone and my wallpaper changed, they add proxy and port back to my APN. Anyone get this or just me?
dingokevin said:
Anyone get a txt from ST today about an update and to reset you phone? I reset my phone and my wallpaper changed, they add proxy and port back to my APN. Anyone get this or just me?
Click to expand...
Click to collapse
I didn't get anything like that.

Network Settings in the US

What is the best network setting to use for the Mate 9 (MHA-L29) in the US? I'm on AT&T, and it defaulted to "LTE/WCDMA/GSM Auto". The other options are "WCDMA/GSM Auto", "WCDMA only", and "GSM Only".
Should I switch to GSM Only since I'm on AT&T? And would that effect LTE? This is the first time I've purchased an international phone for use in the US, so thiso r anything else about this situation is welcome! Thanks!
Gsm=2g
Wcdma=3g
Lte=4g
gm007 said:
Gsm=2g
Wcdma=3g
Lte=4g
Click to expand...
Click to collapse
Yes. So I guess I should leave it on "LTE/WCDMA/GSM Auto" ?
swordstool said:
Yes. So I guess I should leave it on "LTE/WCDMA/GSM Auto" ?
Click to expand...
Click to collapse
Yes. That means that it would switch automatically. If you select any of the others you will lose 4G. Unless you have bad 4G reception or otherwise have connection problems, there is little reason to move away from auto.
Trixanity said:
Yes. That means that it would switch automatically. If you select any of the others you will lose 4G. Unless you have bad 4G reception or otherwise have connection problems, there is little reason to move away from auto.
Click to expand...
Click to collapse
Cool, thanks! Anything else you know of I need to alter settings on, being that I'm using an international phone in the US?
swordstool said:
Cool, thanks! Anything else you know of I need to alter settings on, being that I'm using an international phone in the US?
Click to expand...
Click to collapse
Not that I'm aware of. However I'm not a US user so I guess I wouldn't know anyway.
On Auto, the phone will (should) detect the network type and respond accordingly.
An app like Network Signal Info will tell you what you are connected to.
I'm using the Chinese version in the USA on the t-mobile network and everything works fine.
Sent from my MHA-AL00 using Tapatalk
DKM119 said:
I'm using the Chinese version in the USA on the t-mobile network and everything works fine.
Sent from my MHA-AL00 using Tapatalk
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Click to collapse
My Chinese version is supposed to arrive tomorrow. I'm on tmobile in DC area. Could you post data speeds. Thanks!
Here they are.
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DKM119 said:
Here they are.
.
.
.
Sent from my MHA-AL00 using Tapatalk
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Click to collapse
Thanks! This is good news. About the same as what I get. But I'm a little sad now. My delivery is delayed a day. It is currently stuck in Belgium. Hopefully it will arrive tomorrow...

volte and T-Mobile?

anyone use this and have seen volte working? Made a few calls on mine today and the phone always drops down to 4g only.
I have put my sim card in my pixel xl and every call goes over lte.
I have also tried resetting network defaults and resetting apns and that didn't help. And all the data works perfectly fine on lte for me still though.
Any ideas?
I have the Verizon 8+ and I'm using a TMO sim as well. Mine drops to 4g too. I don't know why nor how to fix it, as all major carriers are "u" models.
*edit
I'm starting to think it's software specific because I don't have any option to video chat. It only comes up when I insert the Verizon sim in it.
Interesting. I have a button for video calling but it just fails. Does volte with if you put the Verizon sim card in?
M9x3mos said:
Interesting. I have a button for video calling but it just fails. Does volte with if you put the Verizon sim card in?
Click to expand...
Click to collapse
Verizon card brings up video chat. With the TMO one in it disappears.
Side note...
I'm curious to know if i flash the TMO tar will it fix the volte and video chat issue
It doesn't surprise me that VoLTE won't work on a Verizon model, since it doesn't have the T-Mobile software. VoLTE works just fine on my T-Mobile branded S8.
geoff5093 said:
It doesn't surprise me that VoLTE won't work on a Verizon model, since it doesn't have the T-Mobile software. VoLTE works just fine on my T-Mobile branded S8.
Click to expand...
Click to collapse
I have the Verizon model and my VoLTE is working perfectly fine. Maybe if OP tries selecting HD Voice Only as opposed to HD Voice and Video Calling under Advanced Calling settings.
I have T-Mobile S8 and it does not have ant VoLTE settings. Also Video call S8->S7 does not work
Wonder if there is something goofy with the software going on.
Just downloaded the firmware from updato and looking to see if I can flash with odin.
It seems like the package is not a standard tar file I can flash all at once but seperate files like I saw with the s7.
There is also a userdata_tmb in there as well. Not sure exactly how to flash that though.
Is there any guides on exactly how to flash it yet that I might not be able to find?
Only seen basic ones that say about flashing a single file which don't really match up to what I see here.
Waiting now to see what the download from SamFirmware has as well. Need to wait about 4 hours so I will need to look at it tomorrow though.
Yeah I can't find a setting for calls with volte. I need to turn it off. Calls have always sucked for me with it on. People always tell me in breaking up whenever I have it on.
I am having the same exact issue and it's very frustrating.
In Poland it works great. VoLTE and VoWifi too but before it works I had to activate this option via sms on T-Mobile.
T-Mobile sim with T-Mobile S8+
Didn't touch any of the settings.
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Did you do that urgent DQA update Samsung pushed out yesterday? I'm thinking maybe that changed something for me?
mike3000000 said:
Did you do that urgent DQA update Samsung pushed out yesterday? I'm thinking maybe that changed something for me?
Click to expand...
Click to collapse
I didn't get that update at all and I always have had VoLTE. When I do get that update i will see what happens.
Sent from my SM-G955U using Tapatalk
Tidbits said:
I didn't get that update at all and I always have had VoLTE. When I do get that update i will see what happens.
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
After the update and I restarted.
Sent from my SM-G955U using Tapatalk
Thanks so much for your time and helpful screenshots. I ended up exchanging the device and all is well for now.

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