I'm trying to find a way to debug why my S8+ slows down.
I tap phone and I wait 2-3 secs for it to open for example. I tap dial a contact and again 2-3 seconds delay.
I had also strange issues with Antutu. I would get 120k, 150k, 170k. I thinks something in the background slows down the device. Process management apps don't work on Nougat apparently so how can I debug this to find the culrpit? Maybe adb shell?
Thanks
ralfs said:
I'm trying to find a way to debug why my S8+ slows down.
I tap phone and I wait 2-3 secs for it to open for example. I tap dial a contact and again 2-3 seconds delay.
I had also strange issues with Antutu. I would get 120k, 150k, 170k. I thinks something in the background slows down the device. Process management apps don't work on Nougat apparently so how can I debug this to find the culrpit? Maybe adb shell?
Thanks
Click to expand...
Click to collapse
Definitely not normal. Might want to try it after a fresh wipe and without restoring. I was just telling my wife how fast this phone is and how it never lags.
Logcat might show it if it's constantly running.
Sent from my SM-G955U using Tapatalk
ralfs said:
I'm trying to find a way to debug why my S8+ slows down.
I tap phone and I wait 2-3 secs for it to open for example. I tap dial a contact and again 2-3 seconds delay.
I had also strange issues with Antutu. I would get 120k, 150k, 170k. I thinks something in the background slows down the device. Process management apps don't work on Nougat apparently so how can I debug this to find the culrpit? Maybe adb shell?
Thanks
Click to expand...
Click to collapse
I think maybe an app is messing with the system.
Sent from my SM-G955F using Tapatalk
Well that's my question... How do I find it?
ralfs said:
Well that's my question... How do I find it?
Click to expand...
Click to collapse
maybe check which app is taking the most ram. Or you could try clean install as suggested earlier.
Sent from my SM-G955F using Tapatalk
Same here, phone seems to be getting chocked at times, lags and lags, the even I am experiencing keyboard press delays. Did everything factory reset, clearing cache, nothing helped. With the same apps and usage my previous One Plus 3T would fly like a rocket, yes it was that fast compared to the S8+!
have the same problem here. the s8 is one of the slowest and inconsistent phones i ever had. nothing compared to the s7edge or nexus 6p. camera, gallery, launcher, bixby, everything can open instantly or opens after seconds, you never know. i think my next phones will be LG again, ui is a bit uglier, but almost as feature rich as the s8 without those performance issues (at least with g5 and g6).
My S8+ has started to be the same about 2 software updates ago, don't know if that is the issue, don't wanna do a fresh install. but is there any good app to see what could be slowing it down?
app switching has gotten slow as hell, some app starts takes up to 5sec etc. don't have the issue with keyboard klicks as some said, but over all, the phone has gotten slow, even my old overheated Z5p is faster than this.
Have had the S8+ since launch, but the slowness has only begun in like late june early august, witch made me think that it could have something to do with samsung updates?
I also thought my phone was slowing down recently, but yesterday I booted into recovery (stock) and cleared cache for the first time. It made a HUGE difference for me - the phone is fast & responsive again.
I've just removed the SD card from my S8+ and it seems a lot better. I wiped cache, too.
Related
Hi everyone,
I've always used iPhone but we switched to the Galaxy S6 a few weeks ago as I wanted to try android. The phone is fine but man it gets SO slow to the point I can barely use it. I'll be just doing normal things on it, or it will be sitting unused for awhile and I'll press the app switcher button and nothing happens. Wait 3 seconds and then it appears. Pick an app same thing nothing happens, then it appears. Or you swipe and it's laggy and slow. A friend said use clean master which when I run it always says freed 600MB of memory and then the problem seems to go away for another hour or so, but I'm constantly having to do this. My iPhone's were never slow at all and you never had to close programs. Not sure if I'm doing something wrong, but it's driving me crazy to the point I might return it.
The other issue is lots of times when I swipe to unlock, the phone unlocks but then will be running Spotify or Amazon, neither of which are on my homescreen or were running before. Clean master always says Amazon keeps restarting over and over giving my device a fever, but not sure what I can do about that.
Is there anything I should be doing or could do differently? I'm on the Samsung launcher, was on Google's for awhile but prefer Samsung's since it shows notification count, and I have the Google keyboard as well. It's not all the time, and it's not always debilitating like where it's full on frozen, it's more it just feels really slow. I had the Nexus 5 last year for maybe 2 months before switching back to iPhone but I never had this issue with it. I feel like the S6 is even slower than the Nexus 5 was to the point I'd almost rather use that phone, but I feel like this is ridiculous since I paid $250 for the Nexus 5 and the S6 was $750 so you'd expect it would run better!
Don't know what to tell you but to try a factory reset. I've had my phone for two months now and it's been blazing fast the whole time.
Sent from my SAMSUNG-SM-G920A using Tapatalk
ryuvann said:
Hi everyone,
I've always used iPhone but we switched to the Galaxy S6 a few weeks ago as I wanted to try android. The phone is fine but man it gets SO slow to the point I can barely use it. I'll be just doing normal things on it, or it will be sitting unused for awhile and I'll press the app switcher button and nothing happens. Wait 3 seconds and then it appears. Pick an app same thing nothing happens, then it appears. Or you swipe and it's laggy and slow. A friend said use clean master which when I run it always says freed 600MB of memory and then the problem seems to go away for another hour or so, but I'm constantly having to do this. My iPhone's were never slow at all and you never had to close programs. Not sure if I'm doing something wrong, but it's driving me crazy to the point I might return it.
The other issue is lots of times when I swipe to unlock, the phone unlocks but then will be running Spotify or Amazon, neither of which are on my homescreen or were running before. Clean master always says Amazon keeps restarting over and over giving my device a fever, but not sure what I can do about that.
Is there anything I should be doing or could do differently? I'm on the Samsung launcher, was on Google's for awhile but prefer Samsung's since it shows notification count, and I have the Google keyboard as well. It's not all the time, and it's not always debilitating like where it's full on frozen, it's more it just feels really slow. I had the Nexus 5 last year for maybe 2 months before switching back to iPhone but I never had this issue with it. I feel like the S6 is even slower than the Nexus 5 was to the point I'd almost rather use that phone, but I feel like this is ridiculous since I paid $250 for the Nexus 5 and the S6 was $750 so you'd expect it would run better!
Click to expand...
Click to collapse
My S6 is damn fast, real you should try factory reset.
https://play.google.com/store/apps/details?id=com.ospolice.packagedisablerpro
Buy this app and disable all unused or unwanted things to free up memory. It should help you a lot.
Does it back up all my info when I do that or is it like starting over? Not a huge deal I guess but yeah maybe I'll try it. Like for example sometimes I'll press home to turn on the screen, but I'll I guess accidentally press it twice so it goes to the camera. That's fine, but then I'll press home again, or back, and like nothing happens it just stays on the camera, not frozen like the image is updating live, then a second or two later it will go back to the home screen. Or I'll swipe to unlock on the lock screen, it does the bubble effect and nothing happens. I wait a sec swipe again, does the bubble as well, except it unlocks before I fully finish swiping, as in it was in the process of unlocking and I was just doing it twice.
One quick thing also, do you guys use Clean Master? It seems like it's required as it clears lots of ram and then the phone immediately speeds up. Then I read somewhere that it's better to let the phone manage ram and not this app, but I feel like the phone doesn't do a good job of it, unless having the app installed is preventing the phone from doing it itself? Maybe I'll try without it when I reset it.
ryuvann said:
One quick thing also, do you guys use Clean Master? It seems like it's required as it clears lots of ram and then the phone immediately speeds up. Then I read somewhere that it's better to let the phone manage ram and not this app, but I feel like the phone doesn't do a good job of it, unless having the app installed is preventing the phone from doing it itself? Maybe I'll try without it when I reset it.
Click to expand...
Click to collapse
Well, that might be a key to solving your problem. Before Reset try first just to uninstall that "garbage" of app. It may solve your problem right away. I had some friends that also have that app installed and also problem with slow phone. Just uninstall of Clean Master solve that.
Let us know what happened.
Well that's the trade off between android and iPhone at the moment probably. iPhone may require less tweaking and trail and testing and how a phone can work.
ryuvann said:
One quick thing also, do you guys use Clean Master? It seems like it's required as it clears lots of ram and then the phone immediately speeds up. Then I read somewhere that it's better to let the phone manage ram and not this app, but I feel like the phone doesn't do a good job of it, unless having the app installed is preventing the phone from doing it itself? Maybe I'll try without it when I reset it.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.ospolice.packagedisablerpro
Clean Master is real good to clean junk files or temp files but for the memory part, plz buy the Package Disabler Pro as this is the only one real works now on S6.
I believe Samsung got PC software to backup your data on Windows.
If you do factory reset and no use then it's safe to guess your phone got hardware problem and you should ask for a replacement.
Question though, where did you buy the phone? Are you 100% sure its an authentic galaxy s6? I came across a similar thing but its with the iPhone, a friend of mine was complaining about having drop calls with his iphone 6, I decided to play around with his iPhone 6 and was wondering why it was hella slow and lags a lot, I use iOS a lot(iPad, iPod Touch, and previous iPhones) and i know it should't lag especially a new version of the iphone, and also noticed somethings are off like the apple logo, screen resoluton, etc. After 2 min, I realized its a fake iPhone6 than runs an iOS skinned android, I was actually amazed how well it was made for a clone. If factory reset didn't help, then it's probably hardware defective or its fake.
Depending how long you've had it can you take it into the shop you got it from, show them the problems and get a replacement?
Mine is pretty much super quick, although I do use Nova Launcher Prime as my launcher, and Tesla Unread to show unread notifications for apps, and it is much quicker than the Samsung Launcher and a lot more customisable.
Also I have noticed some themes can slow the phone down immensely so unless you really want to customise the phone leave it on the default theme. (Nova Launcher Icons and different wallpapers don't slow anything down).
Also the Smart Manager on the phone, helps to keep the recent apps menu working nice and quick as it can slow down to the point that pressing it takes .5 of a second for the recent apps to show up.
Lastly, the S6 is notorious for faulty home buttons, so weird home button behaviour could be a slightly faulty button.
sol_671 said:
Question though, where did you buy the phone? Are you 100% sure its an authentic galaxy s6? I came across a similar thing but its with the iPhone, a friend of mine was complaining about having drop calls with his iphone 6, I decided to play around with his iPhone 6 and was wondering why it was hella slow and lags a lot, I use iOS a lot(iPad, iPod Touch, and previous iPhones) and i know it should't lag especially a new version of the iphone, and also noticed somethings are off like the apple logo, screen resoluton, etc. After 2 min, I realized its a fake iPhone6 than runs an iOS skinned android, I was actually amazed how well it was made for a clone. If factory reset didn't help, then it's probably hardware defective or its fake.
Click to expand...
Click to collapse
I second that. You can use the following ways to confirm by downloading Antutu Officer from Google Play.
http://www.phonearena.com/news/How-to-tell-if-your-Android-device-is-a-fake-or-a-clone_id68473
http://visihow.com/Identify_a_Genuine/Original_Versus_a_Fake/Cloned_Samsung_Galaxy_Phone
Thanks everyone, it should be authentic I bought it from Rogers directly, not a dealer store but actual corporate one and we bought 2 at the same time. I did a factory reset last night and it's WAY faster now. I didn't put Clean Master on it yet just been using it as is but been great so far. I didn't put all my apps back on, just the ones I use, where as last time I'd just put on everything even if I seldom use it, so will try to add them slowly. CM was always saying before that Amazon was giving my phone a fever, restarting 50 times in the past 15 minutes type thing, even though I use that app constantly. Thanks!
ryuvann said:
Hi everyone,
I've always used iPhone but we switched to the Galaxy S6 a few weeks ago as I wanted to try android. The phone is fine but man it gets SO slow to the point I can barely use it. I'll be just doing normal things on it, or it will be sitting unused for awhile and I'll press the app switcher button and nothing happens. Wait 3 seconds and then it appears. Pick an app same thing nothing happens, then it appears. Or you swipe and it's laggy and slow. A friend said use clean master which when I run it always says freed 600MB of memory and then the problem seems to go away for another hour or so, but I'm constantly having to do this. My iPhone's were never slow at all and you never had to close programs. Not sure if I'm doing something wrong, but it's driving me crazy to the point I might return it.
The other issue is lots of times when I swipe to unlock, the phone unlocks but then will be running Spotify or Amazon, neither of which are on my homescreen or were running before. Clean master always says Amazon keeps restarting over and over giving my device a fever, but not sure what I can do about that.
Is there anything I should be doing or could do differently? I'm on the Samsung launcher, was on Google's for awhile but prefer Samsung's since it shows notification count, and I have the Google keyboard as well. It's not all the time, and it's not always debilitating like where it's full on frozen, it's more it just feels really slow. I had the Nexus 5 last year for maybe 2 months before switching back to iPhone but I never had this issue with it. I feel like the S6 is even slower than the Nexus 5 was to the point I'd almost rather use that phone, but I feel like this is ridiculous since I paid $250 for the Nexus 5 and the S6 was $750 so you'd expect it would run better!
Click to expand...
Click to collapse
There is something wrong with your software. I have been using my phone for about a month. No issues here.
Yep there is something wrong with your device. I always try to do speed test whenever I gets a chance to have my friend's i6 on my hand. With 250+ apps and 3gigs out of 32 free I can say that s6 opens apps a second faster than i6. There's some scroll lag on chrome but I fixed it with tweaking flags on chrome.If any app lags on this on this device then it's the result of poor coding.
Try to swap your device
Sent from my SM-G920I using Tapatalk
openmatrix said:
Yep there is something wrong with your device. I always try to do speed test whenever I gets a chance to have my friend's i6 on my hand. With 250+ apps and 3gigs out of 32 free I can say that s6 opens apps a second faster than i6. There's some scroll lag on chrome but I fixed it with tweaking flags on chrome.If any app lags on this on this device then it's the result of poor coding.
Try to swap your device
Sent from my SM-G920I using Tapatalk
Click to expand...
Click to collapse
+info? :good:
How is the phone so far?
so my galaxy s7 phone did it recently
exactly after one year warranty just expired the phone became painfully slow
it was a brand new phone sent from samsung as a replacement for my broken phone replaced under warranty
had zero problems for a whole year and i mean zero like no issues with speed or freezing at all
never dropped or dipped in the water to test the water resistance
always in a case since day one. no crazy apps. actually same exact apps that i have on all my phones.
no new apps were installed before slowdown
i already deleted some apps. cleaned up app cache individually and reset cache from boot screen
tested in safe mode and still slow
im not sure if the update was installed recently or not but the slowdown happened about 2 months ago. was there a tmobile update at that time?
im not really sure.
but this is the third phone that did this.
galaxy s5 that i also bought brand new for a year was well maintained and had no problems
that phone actually started lagging really bad and shutting down multiple times a week or restarting....
before that galaxy s3 did same thing. after exactly a year it became ridiculously slow for absolutely no reason
i install all the apps i use right out of the box. change all the settings to what i want and dont really make any changes after and it usually very stable for about a year
is there an app that i can use to troubleshoot?
or an app that will show me what component is slowing down the system in real time?
obviously something is slowing down the OS, theres gotta be an app that can trace the faulty app or file or component
i cant be the only one who noticed that
is there really no way to pinpoint what is slowing down the phone?
why do i have to reset everything every time it gets slow
isnt there an app that can diagnose what is loading up the system?
this phone is painfully slow suddenly with no apparent reason
Have you been able to view the CPU activity and the RAM allocation?
I am not sure how to do this, but if possible, it might reveal what is happening.
I would try disabling some of the applications one by one. First suspects would be:
1. Facebook
2. Google Play Store.
3. Youtube.
Disable one, then try the phone. If still the same, disable second and try etc.
Jim.
How is your device storage. Once you use more then 50% device storage android starts to lag. It's an issue with the OS.
device storage has always been about the same since brand new. which is about 80% on average.
doesnt safe mode disable all non stock apps? i tried safe mode with same result
windows has a resource monitor that helps alot but i dont know if android has any monitoring app that could help troubleshoot this
Samsung devices are known for getting laggy over time, try a different phone next time, in the meantime, do a factory reset and start fresh.
fuzzysig said:
device storage .......................... about 80% on average.
............................................
Click to expand...
Click to collapse
This is very suspect to me, but I am only a beginner.
Given zelendel's post about (re 50%), I would investigate further. Did you note his credentials?
What does all that data consist of?
What is the total storage capacity of the phone?
Perhaps some of that storage capacity is used as "swap" memory? Just guessing...........I am extrapolating Linux terminology here.
about 10-15 gigs of that is music/videos for airplane or when i have no internet. its been there since i got the phone
other things come and go like downloads documents videos images
im surprised theres no apps to troubleshoot the phone lagging when theres so many people having that problem and the best solution is to just reset the phone. which should be the last resort
if resetting the phone works most of the time then there should be an app that could look for conflicts as it runs in the background.
fuzzysig said:
about 10-15 gigs of that is music/videos for airplane or when i have no internet. its been there since i got the phone
other things come and go like downloads documents videos images
im surprised theres no apps to troubleshoot the phone lagging when theres so many people having that problem and the best solution is to just reset the phone. which should be the last resort
if resetting the phone works most of the time then there should be an app that could look for conflicts as it runs in the background.
Click to expand...
Click to collapse
Depending on the amount of storage in your device that could be a lot.
Resetting the device wipes things. You really can't find an issue if the only issue is storage space. So here is a test. Remove stuff from your device. Give yourself a clean start and then go from there. Adding stuff slowly until it slows down.
I have had dozens of devices and the only time they ever got slow was due to getting low on phone storage.
This even encludes a 5 year old Samsung that I have that is as fast as the day I got it. Mind you there is nothing on it but some games for a kid. I even disabled all of Samsungs crap they install that slows a device down.
Could also be stuff acting up in the background
Run a log cat and see if anything is hanging.
cool thanks ill try that
got my internal memory to under 50%
reset cache again
deleted few apps and moved alot of them to SD card and cleared cache for those too
heres exactly whats happening
theres a delay for every action
2 wifi seems to drop in and out now since it got slow
3 facebook and browser wouldnt load anything on wifi
but as soon as i switch to data it works
i have to restart the phone alot now and close all apps multiple times a day to get them to work
also running safe mode had no effect on speed
i dont know when the last update was from tmobile but it might have been due to crappy update im not sure at this point
i got the phone last end of summer and it worked flawlessly every single day up until last 2 months exactly when warranty expired
how does samsung find faulty hardware when i send it in for service?
do they use an app?
ok this is getting ridiculous.
the phone wen to complete ****
facebook doesnt load posts unless i restert it by closing the app
phone just feels very slow overall.
constantly lags hangs. and in general just completely crappy performance slowly degrading.
i dont know why suddenly it started happening just like my last 3 phones
after about a year theres always a sudden decrease in performance and things start bugging and lagging etc
so theres no way to figure out why its slow?
isnt there some hardware tests or system scan or something that can help point to the problem?
Sorry to read that you are still having this problem Fuzzysig.
Did you try any of the suggestions in my post #4 and/or in Zelendel's post #10?
If so, which ones did you try and what resulted from those changes?
fuzzysig said:
so theres no way to figure out why its slow?
isnt there some hardware tests or system scan or something that can help point to the problem?
Click to expand...
Click to collapse
Hi, I was a Samsung user too and faced the same problem.
I went through various threads which gave me multiple solutions: rooting, removing bloatware, cpu monitoring and many more.
None of that worked. The phone was so slow that it was not usable.
Ultimately I had to throw it and buy another phone.
Then I noticed this is not just me, all Samsung users face the same problem even the flagship users.
I swear I'll never buy a Samsung phone and never let anyone buy one.
Hey everyone, just got my 4gb ram A51 not to long ago, and I'm definitely having a love hate relationship with the phone so far. I love the overall look, feel, and design of the phone, but its performance is becoming very frustrating to me.
I don't know if anyone else's Galaxy A51 phone is like this, but after I've had my phone on and have been using it long enough, the app animations (app switching, app opening and closing, etc) seem to suddenly become heavily reduced and extremely choppy, which lasts until I do a fresh restart, until it happens all over again. After I've restarted my phone, performance is good and more than acceptable in my experience. Occasionally an app might take a wee long to open, but its absolutely usable. I'm totally happy with my A51's performance before the choppiness seems to suddenly kick in.
So far, I'm on my second factory reset. This time I tried installing very few apps to try and limit the possibility that I might have some rogue app/process in the background ruining things, but this still happened.
Is anyone else having this issue/has had this issue before? I don't think it's a problem with how I'm using my phone. I feel like this could potentially be a firmware issue. I'm still stuck on the December update with the model that I have. If you have the January/February updates have you experienced this issue as well?
Thank you for your help. If I can't get this figured out on my phone I might return it.
Alfalfalaffa said:
Hey everyone, just got my 4gb ram A51 not to long ago, and I'm definitely having a love hate relationship with the phone so far. I love the overall look, feel, and design of the phone, but its performance is becoming very frustrating to me.
I don't know if anyone else's Galaxy A51 phone is like this, but after I've had my phone on and have been using it long enough, the app animations (app switching, app opening and closing, etc) seem to suddenly become heavily reduced and extremely choppy, which lasts until I do a fresh restart, until it happens all over again. After I've restarted my phone, performance is good and more than acceptable in my experience. Occasionally an app might take a wee long to open, but its absolutely usable. I'm totally happy with my A51's performance before the choppiness seems to suddenly kick in.
So far, I'm on my second factory reset. This time I tried installing very few apps to try and limit the possibility that I might have some rogue app/process in the background ruining things, but this still happened.
Is anyone else having this issue/has had this issue before? I don't think it's a problem with how I'm using my phone. I feel like this could potentially be a firmware issue. I'm still stuck on the December update with the model that I have. If you have the January/February updates have you experienced this issue as well?
Thank you for your help. If I can't get this figured out on my phone I might return it.
Click to expand...
Click to collapse
Have you tried reducing windows animation in developer settings? Also in accessibility setting you can turn off window transitions effect
Alfalfalaffa said:
Hey everyone, just got my 4gb ram A51 not to long ago, and I'm definitely having a love hate relationship with the phone so far. I love the overall look, feel, and design of the phone, but its performance is becoming very frustrating to me.
I don't know if anyone else's Galaxy A51 phone is like this, but after I've had my phone on and have been using it long enough, the app animations (app switching, app opening and closing, etc) seem to suddenly become heavily reduced and extremely choppy, which lasts until I do a fresh restart, until it happens all over again. After I've restarted my phone, performance is good and more than acceptable in my experience. Occasionally an app might take a wee long to open, but its absolutely usable. I'm totally happy with my A51's performance before the choppiness seems to suddenly kick in.
So far, I'm on my second factory reset. This time I tried installing very few apps to try and limit the possibility that I might have some rogue app/process in the background ruining things, but this still happened.
Is anyone else having this issue/has had this issue before? I don't think it's a problem with how I'm using my phone. I feel like this could potentially be a firmware issue. I'm still stuck on the December update with the model that I have. If you have the January/February updates have you experienced this issue as well?
Thank you for your help. If I can't get this figured out on my phone I might return it.
Click to expand...
Click to collapse
I just got the 4gb version and I'm not having those issues apart from when setting up the phone and google play downloading all my apps. Since then it's been fine. As a matter of course I always go into developer options and set window/transition and animator scale to 0.5, regardless of the phone I have and also set background process limit to 3 processes. I also disable certain apps I don't use too.
Try those and see how it works for you.
The 5g is horrendous
The Bluetooth sucks doesn't connect or work for half my devices any other cheap phone works flawlessly.
Phone freezes up on web pages constantly.
This phone is absolute trash.
I feel so ripped off for as much as I payed for this hunk of junk it should work.
The pictures are **** too... blurry an ****ed off.
When I call people they can't hear a word I say...
What else could go wrong?
Really wish I had waited for the pixel 5.
Even a 3 year old pixel smokes this trash.
Hopefully the next gen will be better.
I didn't have an issue with mine , but sold it today. I prefer the slick oneplus 8 pro. Less pork and more of an on point device.
Snapdragon or Exynos?
socalstagetech said:
The 5g is horrendous
The Bluetooth sucks doesn't connect or work for half my devices any other cheap phone works flawlessly.
Phone freezes up on web pages constantly.
This phone is absolute trash.
I feel so ripped off for as much as I payed for this hunk of junk it should work.
The pictures are **** too... blurry an ****ed off.
When I call people they can't hear a word I say...
What else could go wrong?
Really wish I had waited for the pixel 5.
Even a 3 year old pixel smokes this trash.
Click to expand...
Click to collapse
I would like to take over for FREE. Lol
Sent from my SM-N986U1 using Tapatalk
socalstagetech said:
The 5g is horrendous
The Bluetooth sucks doesn't connect or work for half my devices any other cheap phone works flawlessly.
Phone freezes up on web pages constantly.
This phone is absolute trash.
I feel so ripped off for as much as I payed for this hunk of junk it should work.
The pictures are **** too... blurry an ****ed off.
When I call people they can't hear a word I say...
What else could go wrong?
Really wish I had waited for the pixel 5.
Even a 3 year old pixel smokes this trash.
Click to expand...
Click to collapse
Ever considered you've gotten a lemon? I've literally had zero of those issues since the launch date
Sent from my SM-N986U using Tapatalk
I had the same Bluetooth connection issues with the s20 ultra same 5g issues an poor picture quality.
That would be nice if it was just a lemon. I'm going to spend the day tomorrow with t-mobile.
The fast charger also died withing the first two weeks.
They want me to drive 40 miles to pick a new one up.
Really over samsung. Over priced and undelivered.
socalstagetech said:
I had the same Bluetooth connection issues with the s20 ultra same 5g issues an poor picture quality.
That would be nice if it was just a lemon. I'm going to spend the day tomorrow with t-mobile.
The fast charger also died withing the first two weeks.
They want me to drive 40 miles to pick a new one up.
Really over samsung. Over priced and undelivered.
Click to expand...
Click to collapse
I feel you. Samsung support sucks; it's not your imagination.
I have a 10+ and have been eyeballing the 20U as an upgrade. There do appear to be display issues on some of these phones.
As for bt, try a network reset; it's relatively painless and may help.
Clear the system cache on the boot menu.
Double check all settings.
Turn off all power management except the power mode; set to optimize.
In Developer options>standby apps, if all buckets show as active, power management is disable. See if Android will manage them better with no assigned buckets.
Look for apps using up bandwidth/battery, cloud apps including Google Transport are prime offenders.
Disable Samsung, carrier and Google feedback.
Consider adding a package disabler like PD MDM the shutdown the bloatware.
See if that helps... play with it.
socalstagetech said:
The 5g is horrendous
The Bluetooth sucks doesn't connect or work for half my devices any other cheap phone works flawlessly.
Phone freezes up on web pages constantly.
This phone is absolute trash.
I feel so ripped off for as much as I payed for this hunk of junk it should work.
The pictures are **** too... blurry an ****ed off.
When I call people they can't hear a word I say...
What else could go wrong?
Really wish I had waited for the pixel 5.
Even a 3 year old pixel smokes this trash.
Click to expand...
Click to collapse
I've had mine for months and haven't experienced a single issue you experienced, just get another phone if you're unhappy and stop the whining
btmusicman313 said:
I've had mine for months and haven't experienced a single issue you experienced, just get another phone if you're unhappy and stop the whining
Click to expand...
Click to collapse
That doesn't help.
Depending on the carrier firmware the same model can behave much different.
Took me close to 6 months to dial in my AT&T 10+, it was a handful. Running hot, chewing up the battery.
Today, a year latter, it's a totally different animal; fast, stable with good battery life and no glitches.
These phones are complex with a lot of settings plus added carrier and 3rd party apks not to mention the Samsung apks. No configuration is the same.
If you don't play with them you'll never get it optimized and you'll just be along for the ride... wherever it goes.
blackhawk said:
I feel you. Samsung support sucks; it's not your imagination.
I have a 10+ and have been eyeballing the 20U as an upgrade. There do appear to be display issues on some of these phones.
As for bt, try a network reset; it's relatively painless and may help.
Clear the system cache on the boot menu.
Double check all settings.
Turn off all power management except the power mode; set to optimize.
In Developer options>standby apps, if all buckets show as active, power management is disable. See if Android will manage them better with no assigned buckets.
Look for apps using up bandwidth/battery, cloud apps including Google Transport are prime offenders.
Disable Samsung, carrier and Google feedback.
Consider adding a package disabler like PD MDM the shutdown the bloatware.
See if that helps... play with it.
Click to expand...
Click to collapse
Thank you very much for the helpful suggestions! I'm going to try it and see how it goes.
I very much appreciate the helpful reply.
socalstagetech said:
Thank you very much for the helpful suggestions! I'm going to try it and see how it goes.
I very much appreciate the helpful reply.
Click to expand...
Click to collapse
You're welcome.
A hard reboot (simulating pulling the battery) may get it too if you haven't try it. Again clearing the system cache can cure many gremlins like magic, easy to do and worth trying.
Another possibility is the phone was infected with a virus or trojan, this is very unlikely though unless you inadvertently downloaded or loaded it.
Scan it with Malwarebytes and Trojan Scanner.
If in doubt reload.
Normally reloads aren't a solution unless it's an old load or if compromised by a virus.
If you reload check the system before you load anything except from Playstore; assume the SD card or computer backups could be compromised as well.
If you reload avoid doing any updates at first as one of these could be causing the erratic behavior.
If you did a firmware update this could be the cause; clearing the system cache may fix it but a reload is better. I disable autoupdates especially from the carrier for this reason among others.
More than likely you get it sorted out or at worst return for repairs.
Reload it though before you return it. Fixable software/settings issues* are common on these phones.
Lol, Androids wuv to be played with... good luck
*if you have a clean load it's always preferable to find the cause of the malfunction rather than reloading as the same issue may well happen again from the same apk or incorrect setting(s).
socalstagetech said:
The 5g is horrendous
The Bluetooth sucks doesn't connect or work for half my devices any other cheap phone works flawlessly.
Phone freezes up on web pages constantly.
This phone is absolute trash.
I feel so ripped off for as much as I payed for this hunk of junk it should work.
The pictures are **** too... blurry an ****ed off.
When I call people they can't hear a word I say...
What else could go wrong?
Really wish I had waited for the pixel 5.
Even a 3 year old pixel smokes this trash.
Click to expand...
Click to collapse
Not even a single issue I have faced so far. Two month with me now. Fabulously amazing in every bit of it. Are you sure you have Samsung Galaxy Note 20 Ultra there [emoji848]?
Sent from my SM-N9860 using Tapatalk
socalstagetech said:
The 5g is horrendous
The Bluetooth sucks doesn't connect or work for half my devices any other cheap phone works flawlessly.
Phone freezes up on web pages constantly.
This phone is absolute trash.
I feel so ripped off for as much as I payed for this hunk of junk it should work.
The pictures are **** too... blurry an ****ed off.
When I call people they can't hear a word I say...
What else could go wrong?
Really wish I had waited for the pixel 5.
Even a 3 year old pixel smokes this trash.
Click to expand...
Click to collapse
Honestly, I would have it exchanged if you are having that many problems with it, sounds like you may have a defective unit, it happens, could be something as simple as a faulty motherboard causing all those issues that a quick exchange would solve
Got to say this is the best phone I've ever owned so I'm extremely surprised you're having all those problems, contact whoever you bought it from, tell them what you told us and get a replacement unit sent out
socalstagetech said:
Thank you very much for the helpful suggestions! I'm going to try it and see how it goes.
I very much appreciate the helpful reply.
Click to expand...
Click to collapse
*Detection* said:
Honestly, I would have it exchanged if you are having that many problems with it, sounds like you may have a defective unit, it happens, could be something as simple as a faulty motherboard causing all those issues that a quick exchange would solve
Got to say this is the best phone I've ever owned so I'm extremely surprised you're having all those problems, contact whoever you bought it from, tell them what you told us and get a replacement unit sent out
Click to expand...
Click to collapse
Could be a bad mobo but it's easier to reload then to exchange it and then have the exact same issues.
Happened to me with the 10+, bt audio was horrible.
Return it and at first it was running normally then boom the exact same thing. I knew it was software but I didn't manually toggle it!
Samsung tech zero help, same-same with AT&T tech support.
The problem goes back at least as far as the N9 and that's where I found the solution.
It was a glitch in the advanced audio settings that sometimes toggles on by it's self probably due to a glitch in Wearables.
Samsung finally fixed it about a half year about with a Wearables update. It took them over 2 years.
If you knew about it, it was easy to simply untoggled it occasionally, if not it was an audio nightmare.
The only other way to reset it was a pointless reload.
I like the shotgun get it done approach but you can needlessly spend time without a solution if you don't first try to verify if it's hardware, bad flash or an issue that's pure software.
Out of the box this AT&T 10+ was a puking, bandwidth/battery eating, hot running mess besides the bt glitch.
Today with the same OS version and a lot of optimizing it's stable, fast, gorgeous looking platform with good battery life.
It wasn't even close to this out of the box...
If you don't take the time to play with these phones you'll miss the functionality they're capable of and put up will a lot of unpleasant experiences needlessly.
A misbehaving Android is an opportunity to learn new tricks. Just dive in... and see where it takes you.
I can confirm on pics being blurry. Also Samsung should calibrate their displays like Apple. Its shouldn't be left for users to find the right setting. Also the screen is not crisp in fhd mode. My Xr with 820p looked sharper.
RISHI RAJ said:
Also the screen is not crisp in fhd mode. My Xr with 820p looked sharper.
Click to expand...
Click to collapse
Increase minimum DPI in developers options for way better sharpness / clarity
RISHI RAJ said:
I can confirm on pics being blurry. Also Samsung should calibrate their displays like Apple. Its shouldn't be left for users to find the right setting. Also the screen is not crisp in fhd mode. My Xr with 820p looked sharper.
Click to expand...
Click to collapse
I try to take pics of my plants and it takes a ton of shots to get one nice clear one. I have a pixel 3 and the camera taking the same pics in the same lighting are beautiful and easy to capture perfectly the first time.
My screen just froze while typing this reply ?
Whole thing freezes up and you have to hit home button or the current running apps then pop back in to get it to come back.
*Detection* said:
Increase minimum DPI in developers options for way better sharpness / clarity
Click to expand...
Click to collapse
Exactly where is that setting at in developer options?
RISHI RAJ said:
I can confirm on pics being blurry. Also Samsung should calibrate their displays like Apple. Its shouldn't be left for users to find the right setting. Also the screen is not crisp in fhd mode. My Xr with 820p looked sharper.
Click to expand...
Click to collapse
socalstagetech said:
I try to take pics of my plants and it takes a ton of shots to get one nice clear one. I have a pixel 3 and the camera taking the same pics in the same lighting are beautiful and easy to capture perfectly the first time.
My screen just froze while typing this reply
Whole thing freezes up and you have to hit home button or the current running apps then pop back in to get it to come back.
Click to expand...
Click to collapse
Android color calibration (ie no calibration) sucks.
When will they get the message?
After 5+ years you would think they would know better?
I could calibrate my color throughput/monitor on Windows 15 years ago...
Make sure Bixby Vision and Bixby Vision Framework are not disabled; needed by the cam, the rest of Bixby can be disabled.
Check cam settings and manually set the AF lock point if you aren't. Try a data reset on the app and clear the system cache. Could be hardware but more likely user, settings, software or firmware related.
My browser will lock up if too many windows are open (52 open now) or if the browser cache gets too large or corrupted. Might the browser; my primary one is Brave. The Samsung browser handles about 15 or so open windows.
I chased down dozens of issues on my 10+ to get it where it is today over mostly a 6 month period.
I'm careful about all updates and new apps as these can cause havoc especially the former.
Still running on Pie because it's fast, stable, secure enough for my setup and everything is now running well.
Constantly upgrading is time consuming at best and the outcome not always an improvement. I use the factory load for a bunch of apks still... with good results.
blackhawk said:
Android color calibration (ie no calibration) sucks.
When will they get the message?
After 5+ years you would think they would know better?
I could calibrate my color throughput/monitor on Windows 15 years ago...
Make sure Bixby Vision and Bixby Vision Framework are not disabled; needed by the cam, the rest of Bixby can be disabled.
Check cam settings and manually set the AF lock point if you aren't. Try a data reset on the app and clear the system cache. Could be hardware but more likely user, settings, software or firmware related.
My browser will lock up if too many windows are open (52 open now) or if the browser cache gets too large or corrupted. Might the browser; my primary one is Brave. The Samsung browser handles about 15 or so open windows.
I chased down dozens of issues on my 10+ to get it where it is today over mostly a 6 month period.
I'm careful about all updates and new apps as these can cause havoc especially the former.
Still running on Pie because it's fast, stable, secure enough for my setup and everything is now running well.
Constantly upgrading is time consuming at best and the outcome not always an improvement. I use the factory load for a bunch of apks still... with good results.
Click to expand...
Click to collapse
You don't need Bixby Vision and Bixby Vision Framework enabled for the camera to work.
I have an Exynos S22+ which I got late April and it's always crashed and restarted since I set it up, especially after learning usage patterns. At first, I just thought it was software problems and didn't think much of it as it was max 2 times a day at worst then. It even stopped crashing for a few weeks after I did a clean flash of the August update through odin.
However, since last Sunday it started crashing again out of nowhere and ever since I updated to the September patch it reboots every 3 hours without fail especially once I start using it at the beginning of the day. I even did a clean install of the September update through odin and downloaded minimal apps and once again it rebooted at around 3hrs uptime as I was using it. I have literally just set it up and only changed basic settings.
6 months into security patches this shouldn't even be possible for such an expensive phone, that too after multiple factory resets and dozens of attempts at changing problematic settings. I am at my wits end with this phone and it has done nothing but frustrate me since day 1.
Any idea what I could do to fix this? Thinking of going back to august update so it stops annoying me every by crashing every few hours.
And could it be a motherboard or battery problem? And what is the likelihood Samsung will repair it if I tell them?
Sounds like a memory leak although I never experienced one using Androids. Did you check for that? What's individual app memory and ram usage look like from crash cycle start to finish?
Developer options>running services
Have you tried running the phone in Safe Mode for a while and see if is happening?
You said you had a clean flash of August patch....you made a factory reset after flashing or what do you mean? Have you restored apps/data/settings from backups after flashing?
Rapier said:
Have you tried running the phone in Safe Mode for a while and see if is happening?
You said you had a clean flash of August patch....you made a factory reset after flashing or what do you mean? Have you restored apps/data/settings from backups after flashing?
Click to expand...
Click to collapse
So I put the phone into safe mode and sure enough a few minutes after the 3hr mark the phone crashed and rebooted itself out of safe mode. I guess that rules out 3rd party apps causing it. What do you think i should do now?
And the August patch I just flashed it without home csc which ended up factory resetting the phone. I backed up phone log, messages, contacts, clock and voice recordings which I restored from samsung cloud.
blackhawk said:
Sounds like a memory leak although I never experienced one using Androids. Did you check for that? What's individual app memory and ram usage look like from crash cycle start to finish?
Developer options>running services
Click to expand...
Click to collapse
Not sure how I should analyse this memory leak could you explain a bit more? and is a memory leak serious? is there any way to fix it or is repairing under warranty my only option? as this happens in safe mode as well.
AliRAS said:
Not sure how I should analyse this memory leak could you explain a bit more? and is a memory leak serious? is there any way to fix it or is repairing under warranty my only option? as this happens in safe mode as well.
Click to expand...
Click to collapse
It's easy to find as it progressively uses more memory over the course of time until if large enough will crash the device eventually. Saw a buggy 3rd party app do it on an iPhone. Rebooting clears the ram and it would then restart its 3-4 hour countdown. Happens sometimes of Windows too. Almost always it's a poorly coded 3rd party app.
So simply look for an app that's memory usage steadily increases over time. You'll also see available ram space grow smaller and smaller. Unlike lame Apple, Android has better tools to help spot this.
It shouldn't be crashing like that. Take it back to Samsung and let them fix it while still under warranty
blackhawk said:
It's easy to find as it progressively uses more memory over the course of time until if large enough will crash the device eventually. Saw a buggy 3rd party app do it on an iPhone. Rebooting clears the ram and it would then restart its 3-4 hour countdown. Happens sometimes of Windows too. Almost always it's a poorly coded 3rd party app.
So simply look for an app that's memory usage steadily increases over time. You'll also see available ram space grow smaller and smaller. Unlike lame Apple, Android has better tools to help spot this.
Click to expand...
Click to collapse
According to device care the ram hasn't gone above 5gb the times I've looked at it. But surely this shouldn't be happening on safe mode? 3rd party apps aren't even available with it but it still crashes after about 3 hours.
raul6 said:
It shouldn't be crashing like that. Take it back to Samsung and let them fix it while still under warranty
Click to expand...
Click to collapse
Seems like the only fix but until then the phone is unusable sadly. It's a shame such an expensive phone is a mess like this.
AliRAS said:
Seems like the only fix but until then the phone is unusable sadly. It's a shame such an expensive phone is a mess like this.
Click to expand...
Click to collapse
Hardware. Sorry... Sammy's been dropping balls like a drunk juggler.
My Exynos has started to restart occasionally . It's been fine since April but in the past month or two it's started to randomly crash and restart. I have a feeling it's a hardware issue.