S7 Stuck during update - Samsung Galaxy S7 Questions and Answers

Hello,
I came home from work today and my girlfriend told me she had started an update on her phone which would not finish.
She thought it was stuck an rebooted it, several times, during the update.
Now the phone will not do anything other than reboot and restart the update again.
Which will become stuck on either 75% or 100%, in either case the wheel stops turning and nothing further happens.
No key combination whatsover is working, except power+volume down for reboot.
Holding the power key does nothing.
Holding power+volume up + home does nothing.
By this point the battery is empty, so the thing only stays with us when connected to my 2.4A power bank.
I can't connect it to my pc, since the USB port doesnt deliver enough power.
TL;DR: S7 stuck during update, cant get into recovery mode. What do?
P.S: Total stock phone, didn't flash anything, didn't root.

Wurstpenner said:
Hello,
I came home from work today and my girlfriend told me she had started an update on her phone which would not finish.
She thought it was stuck an rebooted it, several times, during the update.
Now the phone will not do anything other than reboot and restart the update again.
Which will become stuck on either 75% or 100%, in either case the wheel stops turning and nothing further happens.
No key combination whatsover is working, except power+volume down for reboot.
Holding the power key does nothing.
Holding power+volume up + home does nothing.
By this point the battery is empty, so the thing only stays with us when connected to my 2.4A power bank.
I can't connect it to my pc, since the USB port doesnt deliver enough power.
TL;DR: S7 stuck during update, cant get into recovery mode. What do?
P.S: Total stock phone, didn't flash anything, didn't root.
Click to expand...
Click to collapse
Take it to service center if still under warranty.
Sent from my SM-G930F using Tapatalk
---------- Post added at 05:51 PM ---------- Previous post was at 05:49 PM ----------
Or first let it charge. Then put in download mode and flash stock rom manually via odin
Sent from my SM-G930F using Tapatalk

takerhbk said:
Take it to service center if still under warranty.
Sent from my SM-G930F using Tapatalk
---------- Post added at 05:51 PM ---------- Previous post was at 05:49 PM ----------
Or first let it charge. Then put in download mode and flash stock rom manually via odin
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
How to let it charge? i cant turn it off and don't know if the 2.4A are actually charging the battery or just keeping it alive.
And how to enter download mode?

Wurstpenner said:
How to let it charge? i cant turn it off and don't know if the 2.4A are actually charging the battery or just keeping it alive.
And how to enter download mode?
Click to expand...
Click to collapse
If it is not turning off then let it drain completely and turn itself off.
Then put on charge for couple of hours whike tuened off.
Download mode is home vol down and power
Sent from my SM-G930F using Tapatalk

takerhbk said:
If it is not turning off then let it drain completely and turn itself off.
Then put on charge for couple of hours whike tuened off.
Download mode is home vol down and power
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
Download mode is working, still cant get it to charge, as soon as the plug is in, it boots into updating the firmware...
But thank you for your help

Wurstpenner said:
Download mode is working, still cant get it to charge, as soon as the plug is in, it boots into updating the firmware...
But thank you for your help
Click to expand...
Click to collapse
If download mode is working then only way is flashing rom again. Put it on charge overnight. Even with low current it will charge by morning.
Sent from my SM-G930F using Tapatalk

Related

[Q] Stuck in bootloop

My phone randomly turned off and went into a bootloop today. I've tried everything I know (pulling the battery, tried booting into CWM too) but they didn't work. Every time I put the battery in, the bootloop starts. I went through some other threads i found and a lot of them were talking about Odin, but idk what that is. Any help guys?
I'm running Infused v2.2.3, Entropys kernel
EDIT: New problem: I made my own JIG using resistors, and when I boot into download mode, it just keeps boot looping into download mode until i take the JIG out, so I can't flash using Odin or any other method if it keeps turning on and off.
Any solutions to this?
Garen21 said:
My phone randomly turned off and went into a bootloop today. I've tried everything I know (pulling the battery, tried booting into CWM too) but they didn't work. Every time I put the battery in, the bootloop starts. I went through some other threads i found and a lot of them were talking about Odin, but idk what that is. Any help guys?
I'm running Infused v2.2.3, Entropys kernel
Click to expand...
Click to collapse
Search my friend. you were in the right track with odin. just keep reading in the Odin Back to stock thread and you will find your answer. http://forum.xda-developers.com/showthread.php?t=1092021
I have answered too many of this today. Don't have the energy anymore
Ltilt2 said:
Search my friend. you were in the right track with odin. just keep reading in the Odin Back to stock thread and you will find your answer. http://forum.xda-developers.com/showthread.php?t=1092021
I have answered too many of this today. Don't have the energy anymore
Click to expand...
Click to collapse
Is going back to stock the only option at this point?
Garen21 said:
Is going back to stock the only option at this point?
Click to expand...
Click to collapse
do you have a back up of your rom? if you have tried everything and it's not working, than yes.
Try doing a backup of your rom in recovery then wipe date factory reset and wipe cache and dalvik cache and reboot. See if that helps to boot up your phone
Ltilt2 said:
do you have a back up of your rom?
Click to expand...
Click to collapse
Sadly, no
Ltilt2 said:
if you have tried everything and it's not working, than yes.
Click to expand...
Click to collapse
By everything, do you mean the two things that I tried?
Ltilt2 said:
Try doing a backup of your rom in recovery then wipe date factory reset and wipe cache and dalvik cache and reboot. See if that helps to boot up your phone
Click to expand...
Click to collapse
Can't boot into recovery though
What method are you doing when trying to get into recovery?
Pull battery. Put it back in. Hold both the volume keys and then hold the power button. Wait until the samsung screen shows and ONLY let go of the power button while still holding the volume buttons down. Factory reset and try to flash again.
Sent from my SGH-I997
Garen21 said:
Can't boot into recovery though
Click to expand...
Click to collapse
Odin back to stock
jayson94538 said:
What method are you doing when trying to get into recovery?
Pull battery. Put it back in. Hold both the volume keys and then hold the power button. Wait until the samsung screen shows and ONLY let go of the power button while still holding the volume buttons down. Factory reset and try to flash again.
Sent from my SGH-I997
Click to expand...
Click to collapse
right when I put the battery in it automatically starts the boot loop, and I already tried with holding the volume buttons
Ltilt2 said:
Odin back to stock
Click to expand...
Click to collapse
Boot into recovery and back up AFTER I odin back to stock?
EDIT: Can't boot into download mode either...
Garen21 said:
Boot into recovery and back up AFTER I odin back to stock?
EDIT: Can't boot into download mode either...[/QUOTE
first open up odin and set it up with what you need to flash back to stock then before you put the battery in hold both vol up and down buttons and plug in ur usb cable and wait for the dl screen to show up
Click to expand...
Click to collapse
Ltilt2 said:
first open up odin and set it up with what you need to flash back to stock then before you put the battery in hold both vol up and down buttons and plug in ur usb cable and wait for the dl screen to show up
Click to expand...
Click to collapse
Still can't get into download mode
Are you sure your power button isn't stuck weird that it turns on as soon as you put the battery in you are trying to get into download mode with the volume buttons right sorry have to ask
Sent from my SGH-I997 using xda premium
brorex said:
Are you sure your power button isn't stuck weird that it turns on as soon as you put the battery in you are trying to get into download mode with the volume buttons right sorry have to ask
Sent from my SGH-I997 using xda premium
Click to expand...
Click to collapse
Yes, I'm using the volume controls to try to get in, is there any other way, besides buying that JIG thing?
I would try letting your battery die in the loop then pull it and put it back in and try download mode your phone should not try to power on just by putting the battery in not sure why its doing that but maybe if the battery dies it'll work
Sent from my SGH-I997 using xda premium
---------- Post added at 09:20 PM ---------- Previous post was at 09:15 PM ----------
try pulling your battery plug your phone in hold down both volume buttons then put battery in keep holding and see what happens I just tried that and it worked
brorex said:
I would try letting your battery die in the loop then pull it and put it back in and try download mode your phone should not try to power on just by putting the battery in not sure why its doing that but maybe if the battery dies it'll work
Sent from my SGH-I997 using xda premium
---------- Post added at 09:20 PM ---------- Previous post was at 09:15 PM ----------
try pulling your battery plug your phone in hold down both volume buttons then put battery in keep holding and see what happens I just tried that and it worked
Click to expand...
Click to collapse
2nd one didn't work, that's what I was trying before
Going to let the battery die and see what happens, trying to make my own JIG in the mean time
EDIT: Might just do this instead of actually buying a JIG, has anyone ever tried it? http://www.youtube.com/watch?v=D0aoabVtPJ8
Making your own should work.
There's a fine point I want to make sure that you are doing correctly.
RECOVERY is holding all three buttons. Two volumes and power for 2 to 3 cycles.
Download is pull battery. Hold only two volume buttons, NO power button. Insert battery while holding volumes and insert USB. You can also insert USB then insert battery.
Try a different USB cordS. Try a different USB ports. Try a different battery
qkster said:
Making your own should work.
There's a fine point I want to make sure that you are doing correctly.
RECOVERY is holding all three buttons. Two volumes and power for 2 to 3 cycles.
Download is pull battery. Hold only two volume buttons, NO power button. Insert battery while holding volumes and insert USB. You can also insert USB then insert battery.
Try a different USB cordS. Try a different USB ports. Try a different battery
Click to expand...
Click to collapse
Yes, I know how to read instructions, I wasn't holding the power button and trying to get into download mode.
Garen21 said:
Yes, I know how to read instructions, I wasn't holding the power button and trying to get into download mode.
Click to expand...
Click to collapse
I wasn't implying that you can't read...it is a common error.
Did you try a diff USB cord our a diff port?
i'm also having bootloops. i'm using mac so im trying using heimdall, but i keeps getting stuck and it says "claiming interface". What should i do now?

[Q] GALAXY TAB 2 4.1.1 Can't Go to Download mode

hi need help with this, i followed every instructions/how to's here in xda but seems i can't put my Tab on recovery mode, when i press power + volume down instead of android icon appearing, battery charging status icon always appears and never get to download mode, i just wanna know how, beacuse i want to upgrade my tab 2 to 4.1.2. Thank you in advance for the help
P.S. the device is rooted..
werchsleyg said:
hi need help with this, i followed every instructions/how to's here in xda but seems i can't put my Tab on recovery mode, when i press power + volume down instead of android icon appearing, battery charging status icon always appears and never get to download mode, i just wanna know how, beacuse i want to upgrade my tab 2 to 4.1.2. Thank you in advance for the help
P.S. the device is rooted..
Click to expand...
Click to collapse
theres a diff btw recovery mode and download mode ok
Secondly plz unplug charging before trying to get into either modes
So to go to download mode close tab completly then press and hold on vol down with power untill screen appears then realeas both and click vol up thats it
To go to recovery mode shut off tab completly then press and hold vol up and power once screen appears leave power but continue holding vol up untill screen goes off then release vol up and wait a second and u will be in recovery mode
Here is a video http://www.youtube.com/watch?v=2fMk0PhA_qc
---------- Post added at 04:08 PM ---------- Previous post was at 04:07 PM ----------
werchsleyg said:
hi need help with this, i followed every instructions/how to's here in xda but seems i can't put my Tab on recovery mode, when i press power + volume down instead of android icon appearing, battery charging status icon always appears and never get to download mode, i just wanna know how, beacuse i want to upgrade my tab 2 to 4.1.2. Thank you in advance for the help
P.S. the device is rooted..
Click to expand...
Click to collapse
Hit thanks button if helped
i tried doing that but nothing happens, it just shows charging icon, btw, i 've done this before, i mean going to download mode when i first root my tab 2, but now when im planning to upgrade my firmware i can't go to download mode. i think there's problem with my tablet? what you think? im going on download mode not connected to usb or charger.
its kinda irrelevant, but its just strange things with my tablet, when discharged, the battery icon, shows the x sign, when i turn off my tablet, shows charging state even if im not charging..
werchsleyg said:
i tried doing that but nothing happens, it just shows charging icon, btw, i 've done this before, i mean going to download mode when i first root my tab 2, but now when im planning to upgrade my firmware i can't go to download mode. i think there's problem with my tablet? what you think? im going on download mode not connected to usb or charger.
its kinda irrelevant, but its just strange things with my tablet, when discharged, the battery icon, shows the x sign, when i turn off my tablet, shows charging state even if im not charging..
Click to expand...
Click to collapse
see flash stock rom again 4.1.2
---------- Post added at 07:22 AM ---------- Previous post was at 07:20 AM ----------
werchsleyg said:
i tried doing that but nothing happens, it just shows charging icon, btw, i 've done this before, i mean going to download mode when i first root my tab 2, but now when im planning to upgrade my firmware i can't go to download mode. i think there's problem with my tablet? what you think? im going on download mode not connected to usb or charger.
its kinda irrelevant, but its just strange things with my tablet, when discharged, the battery icon, shows the x sign, when i turn off my tablet, shows charging state even if im not charging..
Click to expand...
Click to collapse
by the way quote me in ur reply so that i can see it in my notifications

[Q] Nexus Stuck in Boot, power button is dead

Hello,
My nexus S is stuck in te bootlogo when i tried to flash a rom, and my powerbutton died 3 days ago. How can I get my phone working again?
I read some Guide's here but i didn't get it working. When i pull out the battery and turn it back, it restarts en comes in de bootlogo again..
Ayone who knows a sollution?
Thanks in advance
Can you get into download mode or recovery and do you remember if debugging was turned on
Sent from my Nexus 7 using xda app-developers app
Download and install nexus root toolkit, have it restart your phone to recovery mode, then flash another rom.
ej8989 said:
Download and install nexus root toolkit, have it restart your phone to recovery mode, then flash another rom.
Click to expand...
Click to collapse
Will this work on phone that is black screen on boot?
I've got two nexus-s (original no modifications except OTA updates). No battery charging indicator when plugged in and the phones wont boot when the power button is pressed. I tried the power+volume up/down and no difference. I've tried with charged batteries and several different power supply. connecting phone to PC via USB is not recognized by windows ? The phone will get hot on touch after a while plugged into charger and pressing power button but nothing showing on screen.
Both phones within two weeks the same issue as a result of pulling out the battery too early during a shutdown.
I also tried a JIG and it does not boot
I send mine to Samsung and said the powerbutton was broken. They fixed it and set the software back to 2.3.5. So everything works fine now
Verstuurd van mijn Nexus S met Tapatalk
I've been stuck with about the same problem for the last few days. My non rooted stock phone gets stuck at the google colored 'X' boot screen and my power button is broken. Today I tried playing with it again and somehow I'm able to get to the bootloader screen by holding power + up (makes me wonder if my power button is really broken). Anyway, the situation gets even more weird because once I get to the bootloader screen none of the buttons work and my phone is frozen at the bootloader screen. I'm going to try to use the root toolkit that was suggested earlier and I'll see how that goes. I'm thinking that if I can get the phone to boot up I can somehow root it and have all the issues solved but I have no idea if that's possible from where I'm stuck. Any other ideas or help would be greatly appreciated.
---------- Post added at 10:38 PM ---------- Previous post was at 10:02 PM ----------
Ok I've tried using the root toolkit and followed the initial setup, but I'm getting a no device found message when I try the final test. I'm almost positive that this is happening because USB Debugging isn't enabled. I went ahead and tried rebooting the phone with adb and fastboot via root toolkit but it still says device not found.
Again any ideas or help would be greatly appreciated
Thanks
Boot-up
I was trying to roll back to android 2.3.6 from 4.1.1, I used a website for instructions on downgrading firmware.. i followed every step but on my mobile screen i'm saw "FASTBOOT MODE-NO BOOT OR RECOVERY IMAGE" so after rebooting it i get an error on the cmd that "archieve does not contain boot.sig , recovery.sig & system.sig. after this the phone just shows the boot-up screen and nothing else. It doesnt even get connected to the computer.. plz help

S7 dead?

Hi,
I have a stock S7. While browsing my photos, my phone suddenly crashed, immediately into the download (odin) mode. I cannot get it into recovery (or to shut down for that matter)
Vol.down+main button+pwr reboots the phone, it quickly shows the galaxy s7 logo and then goes right back to download mode.
So I waited for the battery to drain. Soon as I plug it into usb, again it goes right into download mode. If I press the recovery combination, it does nothing.
Anyone had this problem? Is it dead/hardware problem?
Thanks!
Birdskenburg said:
Hi,
I have a stock S7. While browsing my photos, my phone suddenly crashed, immediately into the download (odin) mode. I cannot get it into recovery (or to shut down for that matter)
Vol.down+main button+pwr reboots the phone, it quickly shows the galaxy s7 logo and then goes right back to download mode.
So I waited for the battery to drain. Soon as I plug it into usb, again it goes right into download mode. If I press the recovery combination, it does nothing.
Anyone had this problem? Is it dead/hardware problem?
Thanks!
Click to expand...
Click to collapse
Try reflashing your stock firmware throught odin. If that dont fix it. Then a possiblity of bad hardware. But id try that first
[QUOTE=
AzzyC said:
[/QUOTE said:
what or who are u quoting????
---------- Post added at 06:59 PM ---------- Previous post was at 06:39 PM ----------
Birdskenburg said:
Hi,
I have a stock S7. While browsing my photos, my phone suddenly crashed, immediately into the download (odin) mode. I cannot get it into recovery (or to shut down for that matter)
Vol.down+main button+pwr reboots the phone, it quickly shows the galaxy s7 logo and then goes right back to download mode.
So I waited for the battery to drain. Soon as I plug it into usb, again it goes right into download mode. If I press the recovery combination, it does nothing.
Anyone had this problem? Is it dead/hardware problem?
Thanks!
Click to expand...
Click to collapse
Did this fix your issue????
Click to expand...
Click to collapse
Click to expand...
Click to collapse

Frozen in upload mode

frozen in upload mode
unknow error
RAM dump by hard reset
backup to sdcard failed
going to RDX_MODE again
down bixby and power wont reset. vol up and down wont
I am experiencing the same thing! Did you find a solution?
---------- Post added at 03:29 AM ---------- Previous post was at 03:28 AM ----------
i'm thinking i'm going to have to let the phone drain dead turn off by itself in that mode since i can not do anything. No button combo's work. If i give it a couple hours or couple days lol maybe the battery will shut off and can start over?
keep the download mode key combonation held down it will eventually go back to that
lordyamis said:
I am experiencing the same thing! Did you find a solution?
---------- Post added at 03:29 AM ---------- Previous post was at 03:28 AM ----------
i'm thinking i'm going to have to let the phone drain dead turn off by itself in that mode since i can not do anything. No button combo's work. If i give it a couple hours or couple days lol maybe the battery will shut off and can start over?
Click to expand...
Click to collapse
did you find a solution for this
chuckboy1129 said:
did you find a solution for this
Click to expand...
Click to collapse
Volume Down and power button held until it powers down...it takes a bit...but it goes
BlueFox721 said:
Volume Down and power button held until it powers down...it takes a bit...but it goes
Click to expand...
Click to collapse
Thank you I got it after holding it down for about five minutes
I'm stuck with the same problem and can't flash stock firmware. I get FAIL! Every time. Is there a solution to this?
c2gemineyes said:
I'm stuck with the same problem and can't flash stock firmware. I get FAIL! Every time. Is there a solution to this?
Click to expand...
Click to collapse
If your trying to flash stock make sure that your using the latest odin version and not the comsy odin version
dirtydodge said:
If your trying to flash stock make sure that your using the latest odin version and not the comsy odin version
Click to expand...
Click to collapse
I was using the comsy version. I'll try that
c2gemineyes said:
I was using the comsy version. I'll try that
Click to expand...
Click to collapse
It should work with the official odin. Any time you need to flash official firmware you must use original odin. Comsy odin is for modified files such as Samfail which I'm sure you most likely tried to root with it.
Mine happened too! lol although now appears to have charged past the 80% limit lol maybe a clue in how to fix samcrazy bug haha. Glad I got this beast rooted wouldn't have it any other way. When it happens just hold the volume down and power for 2minutes straight, bet crazySam never though we would hold it down for that long! lol
BlueFox721 said:
Volume Down and power button held until it powers down...it takes a bit...but it goes
Click to expand...
Click to collapse
Thank you so much. It took my phone over 2 minutes to turn off.
yeah it took at least 5 mins to reboot
Volume down plus power for 5 minutes it worked
Same problem here and yes it definitively works, but I wasn't going to hold those buttons for 5 minutes with my hand lol.

Categories

Resources