Screen ghosting, please help - Moto G Q&A, Help & Troubleshooting

I have a XT1032 and a few days ago my screen started to ghost, while using certain apps like Gallery, Adobe Acrobat and WhatsApp ghost touches will occur, zooming in and out, opening menus and more. When exiting the app the problem continues until I turn off the screen, when I turn it back on it behaves normally. Didn't care that much but it started to get worse, and today I left my phone on the table, without touching it while WhatsApp chats screen was open, the phone screen started pressing itself and managed to send a message to various chats sharing an invitation to a group I created.
I've tried with various ROMs, from exodus 6.0, to Slim 7.0 and more but doesn't seem to get fixed.
What can I do??

Mh, sound like hardware problem

Related

Whatsapp Hidden Message?

Hi guys.
I've been noticing a strange message that occurs some times, after unlocking my GNex (4.2.2) and quickly enter Whatsapp. The screen background goes dark green, with the app logo in the middle and, at the bottom, the word "jogos" (games in Portuguese). This screen somehow remembers me the installation screen. Then, after half a second, the screen changes back to normal known chat screens.
I read that Whatsapp is moving towards gaming. Maybe this is a preloaded code to quickly permit the future launching of the inside gaming platform, as a glitch.
I'm trying hard to get a screenshot, but the screen doesn't appear very often.
Any thoughts??
Sent from my Galaxy Nexus using Tapatalk
What's the exact build number of the app?

[Q] THL W8S Issue - Lock Up, Screen Fade, Auto-Reboot

Received this phone (THL W8S) 5 days ago, and straight out of the box it has had a serious issue where the phone will lock up, the screen will fade slowly to black, and then reboot itself. The problem occurs both after factory resetting AND in safe mode.
The phone is unrooted and running the stock ROM.
Basically during use, the screen suddenly becomes unresponsive to touch and the physical buttons (home, volume, power) all stop functioning. As soon as the phone locks up this way, the screen slowly fades to black over about 60 seconds, at which point I have to leave it to fade completely before it reboots itself.
It happens most frequently when using any browser (stock, or otherwise) taking from less than 5 seconds to around 5min before the random lock up occurs) but also happens when scrolling through messages; scrolling through emails in either of the stock apps; using a compass app which came pre-installed (very quickly).
Initially I thought it might have to do with WiFi, but problem also cropped up with WiFi off, using 2/3G. Then in troubleshooting also managed to get it to happen using the camera (lot of motion, and repeatedly taking snaps).
Also odd is that the batteries I received in the box were generic black ones, not the official stamped/logo'ed THL ones I've seen on every website and every unboxing of this particular phone. So while there's a possibility this may be a battery issue, the fact that the phone hasn't done this while using a more battery draining app (Beach Buggy Blitz; Rayman Jungle Run) makes me think this is a deeper hardware fault related to , although I don't know enough about voltages and such to rule it out completely.
I have a couple videos showing the problem, but unfortunately I'm not allowed to put the links here. Should both be easily found by searching:
THL W8S issue Kostas P
if interested.
Any thoughts/views would be greatly appreciated!
kostako said:
Received this phone (THL W8S) 5 days ago, and straight out of the box it has had a serious issue where the phone will lock up, the screen will fade slowly to black, and then reboot itself. The problem occurs both after factory resetting AND in safe mode.
The phone is unrooted and running the stock ROM.
Basically during use, the screen suddenly becomes unresponsive to touch and the physical buttons (home, volume, power) all stop functioning. As soon as the phone locks up this way, the screen slowly fades to black over about 60 seconds, at which point I have to leave it to fade completely before it reboots itself.
It happens most frequently when using any browser (stock, or otherwise) taking from less than 5 seconds to around 5min before the random lock up occurs) but also happens when scrolling through messages; scrolling through emails in either of the stock apps; using a compass app which came pre-installed (very quickly).
Initially I thought it might have to do with WiFi, but problem also cropped up with WiFi off, using 2/3G. Then in troubleshooting also managed to get it to happen using the camera (lot of motion, and repeatedly taking snaps).
Also odd is that the batteries I received in the box were generic black ones, not the official stamped/logo'ed THL ones I've seen on every website and every unboxing of this particular phone. So while there's a possibility this may be a battery issue, the fact that the phone hasn't done this while using a more battery draining app (Beach Buggy Blitz; Rayman Jungle Run) makes me think this is a deeper hardware fault related to , although I don't know enough about voltages and such to rule it out completely.
I have a couple videos showing the problem, but unfortunately I'm not allowed to put the links here. Should both be easily found by searching:
THL W8S issue Kostas P
if interested.
Any thoughts/views would be greatly appreciated!
Click to expand...
Click to collapse
Hi, I also have the same problem described by kostako. Please look for your feedback as soon as possible.
thank you very much
Best regards.
san_tony said:
Hi, I also have the same problem described by kostako. Please look for your feedback as soon as possible.
thank you very much
Best regards.
Click to expand...
Click to collapse
Hello, I wanted to inform you that lately the reboot occur concurrently with application updates.
They are like your impressions.
Best regards
THL W8S the screen fade and reboot too!!
Hello!
I received the phone on 12 September. The screen faded from the first minutes of use. Yesterday I came three times. In "THL mobile store" recommend updating the firmware. But the update I have not found anywhere.
any suggestions
Thank you very much in advance.

System Unresponsive with 5.1 Stock Rooted

Anyone having the same issue and have found a solution?
Phone suddenly stuck at some instances even with non-extensive usage.
Yesterday I was only using Facebook app. When messenger bubble pop up, my phone suddenly spiked. Moved once and then it got stuck already. You'll notice that it's not Facebook app only that's not functioning since nav. buttons are also stuck. You can't go press home and clear recent apps/hibernate apps. Power and volume buttons are also not functional.
So I assume the main system crashed. I only did a long press on power button to restart.
I installed Franco kernel r73, and thought that issue would only occur with stock kernel.
However, it occurred again today, I was viewing photos in Stock Photos app. I haven't started viewing the first 10 images yet, so memory should not be consuming that much. I turned on the auto rotate to view the image larger. When I turned the phone landscape, it reacted like it's about to rotate. And suddenly it got stuck. This time, power button is functional. It turns the screen on and off but it still turns to the same stuck screen, not the lock screen.
I've been experiencing this since 5.0.1. and almost everyday since I updated to 5.1.
I'm not sure if this is a hardware issue on my unit since mine is already about 1 year and a half old. I don't want to buy another phone yet!
Or is this a common issue nowadays due to Lollipop upgrade. If so, then could you provide temporary fix before they update this on 5.1.1.
Thanks a lot!
I had something similar . When I put forward the curtain hangs notice and then everything worked fine
Meh
I've seen this behavior on my Nexus 5 only on 5.1, and I'm pretty sure, it was introduced with that specific lollibug version. It's really annoying, that you have to reboot the phone every two or three days to avoid the freezes.
There's already in issue for that, it has got the ID 161032.

[Q] My Note Edge's Screen doesn't turn ON during incoming call

I've a problem with my Note Edge SM-N915S (Exynos device).
/i've never seen this issue before, just first time happened today:
First, I'm running few apps like FB, Messenger, Chrome... and I turn my screen off for taking a little rest before an important call of my boss.
It's about 15 minutes later, I got an incoming call of boss: the phone's ringing loud, but the screen still stays dark except there's an ELECTRIC-HORIZONTAL-LINE ... yeah I mean it's looks like a thin line of the CRT SCREEN OFF ANIMATION - but I'm currently at stock ROM, with no custom screen off effect.
it looks like the picture here (can't post image because of new user restriction please paste this link into your web browser manually to view them and help me )
_http ://i.imgur.com/oSBkc6N.jpg
_http ://i.imgur.com/CgB81W1.png
_http ://i.imgur.com/1fSOPML.jpg
I cannot turn it on with touching on screen or anything except press the Power button twice. Accidental wake up is Off. I've no problem when using this phone before and after this time, phone still work normally... there's no any problem with the screen, the touch, and even the proximity sensor...
But i'm afraid if is there any hardware problem with my phone or my screen which is making phone unusable. Appreciate help, please. Thanks.

[MOTO G Falcon XT1032][Help] Screen ghost touching

I have a moto g falcon XT1032 and a few days ago my screen started to ghost, while using certain apps like Gallery, Adobe Acrobat and WhatsApp ghost touches will occur, zooming in and out, opening menus and more. When exiting the app the problem continues until I turn off the screen, when I turn it back on it behaves normally. Didn't care that much but it started to get worse, and today I left my phone on the table, without touching it while WhatsApp chats screen was open, the phone screen started pressing itself and managed to send a message to various chats sharing an invitation to a group I created.
I've tried with various ROMs, from exodus 6.0, to Slim 7.0 and more but doesn't seem to get fixed.
What can I do?? While using certain apps I've never had this problem, but with others I do. Hardware? Software? What is it?

Categories

Resources