Hi,
My note5 is rooted(Magisk). Without root, app works smooth but after root it says "service unavailable. Samsung smart home application can not run on rooted devices due to security concerns 101"
I asked to samsung and told them "i can even use bank account apps with my rooted device" but they didnt do anything.
So is there anyway to not get this warning.
Thanks
Related
Hello All,
So I finally thought Apple was lagging a bit too much in hardware specs and moved to Android with the Samsung S4 and hence now popping my cherry with my first post on here.
I decided to root my device to zap all the bloatware, but soon found like many others I couldn't use the Barclays Mobile Banking App or Pingit.
After a LOT of Googling and trying different reported methods such as hiding files, temp unrooting apps, factory resets... non worked for me. So as banking is very important to me I decided to un-root it (After all, I only rooted it to remove Bloatware, and 90% of it I can disable anyway and it doesn't cause me any storage issues).
Once un-rooted I found that I could once again use the Mobile Banking app (after calling the helpline and having them de-register the device so I could re-register), however I still couldn't use the Pingit app which was saying the device was reporting the device as rooted. The helpdesk were non-the-wiser and offered to get back to me which they did after about 4 days and I had already resolved the issue.
So here's what I found and how I fixed it....
Unlike the Mobile banking app which checks if the device is rooted each time you start it, the pingit app checks it each time and then sync's this information to your Google account for backup purposes. Therefore it will re-download this information saying the device has been rooted when you reset the phone and recover your purchases.
Now these instructions are for a non-rooted S4 but may differ on other devices, but I hope it helps others tearing their hair out like I was:
1) Uninstall the Pingit app
2) Go to "Settings" > "Accounts" > "Backup Options" > "Backup and reset"
3) Untick "Back up my data" & "Automatic Restore"
4) Perform a "Factory data reset"
5) Install Pingit and it should work.
6) You should now be able to re-enable "Back up my data" & "Automatic Restore" which will override the previous cloud data.
This method worked for me and the process may be simplified without having to do a full reset, i'm not sure as i'm still new to Andoid but I hope it helps a lot of frustrated people out there.
p.s. I also came across a scenario where it could affect users with a phone which has never been rooted... For example if you previously owned a rooted phone and had installed "Pingit", then tried to install it on a new phone which has never been rooted, it could also re-download the backup which says it's been rooted and disables the app. Therefore you should just follow the above instructions and it should work.
Hope it helps, cheers.
Daskew78 said:
Hello All,
So I finally thought Apple was lagging a bit too much in hardware specs and moved to Android with the Samsung S4 and hence now popping my cherry with my first post on here.
I decided to root my device to zap all the bloatware, but soon found like many others I couldn't use the Barclays Mobile Banking App or Pingit.
After a LOT of Googling and trying different reported methods such as hiding files, temp unrooting apps, factory resets... non worked for me. So as banking is very important to me I decided to un-root it (After all, I only rooted it to remove Bloatware, and 90% of it I can disable anyway and it doesn't cause me any storage issues).
Once un-rooted I found that I could once again use the Mobile Banking app (after calling the helpline and having them de-register the device so I could re-register), however I still couldn't use the Pingit app which was saying the device was reporting the device as rooted. The helpdesk were non-the-wiser and offered to get back to me which they did after about 4 days and I had already resolved the issue.
So here's what I found and how I fixed it....
Unlike the Mobile banking app which checks if the device is rooted each time you start it, the pingit app checks it each time and then sync's this information to your Google account for backup purposes. Therefore it will re-download this information saying the device has been rooted when you reset the phone and recover your purchases.
Now these instructions are for a non-rooted S4 but may differ on other devices, but I hope it helps others tearing their hair out like I was:
1) Uninstall the Pingit app
2) Go to "Settings" > "Accounts" > "Backup Options" > "Backup and reset"
3) Untick "Back up my data" & "Automatic Restore"
4) Perform a "Factory data reset"
5) Install Pingit and it should work.
6) You should now be able to re-enable "Back up my data" & "Automatic Restore" which will override the previous cloud data.
This method worked for me and the process may be simplified without having to do a full reset, i'm not sure as i'm still new to Andoid but I hope it helps a lot of frustrated people out there.
p.s. I also came across a scenario where it could affect users with a phone which has never been rooted... For example if you previously owned a rooted phone and had installed "Pingit", then tried to install it on a new phone which has never been rooted, it could also re-download the backup which says it's been rooted and disables the app. Therefore you should just follow the above instructions and it should work.
Hope it helps, cheers.
Click to expand...
Click to collapse
I'm very surprised to see nobody else reporting this issue or thanking you for it.!
I've had this issue with the Barclaycard and Barclays Mobile Banking apps, and been scratching my head trying to figure out why.
I understood that some apps simply scan the directory for folders named "Root" or "Su" so I found these leftover and removed them. Nothing. I uninstalled the SuperSu App and both worked once bizarrely and then the following time stated I was rooted again. Their method of "detecting" root, as you've described - is crap! That is a stupid way of doing it, (because its foiled me for days!).
Hey ho, this looks like the only thanks you've received strangely, I'm surprised to see so few affected by this - thanks for your post! :thumbsup:
Hi,
I have exactly the same problem but it was down to to restoring a Google backup from a rooted phone to a non rooted one. It's too late for me to do a factory reset. Is there any other way of making this app work now?
voipman2012 said:
Hi,
I have exactly the same problem but it was down to to restoring a Google backup from a rooted phone to a non rooted one. It's too late for me to do a factory reset. Is there any other way of making this app work now?
Click to expand...
Click to collapse
Not that I know of, have you searched the directories for any apps / folders that might give the impression the device is rooted?
The Barclays apps seems to scan for SuperSU and potentially Root Checker apps. If it finds them, then Barclays presume you are a danger to yourself with your device and it won't work [emoji53]
I'm growing tired of Barclays now anyway, particularly their refusal to run with Android Pay and go about things in their own way. Yet they will use Apple Pay.
Let me know how you get on..
Sent from my Nexus 6P using XDA-Developers mobile app
Hi,
I have a Galaxy S6 5.1.1 bought in Thailand. It is rooted.
I want to use AdBlock Plus but it doesn't block the ads.
I read in ABP's forum that in order to make it work I should disable "samsung security policy update".
However, this option doesn't appear where it should, and I see no option to do so.
Could anyone help??
Just use Adaway if you're rooted. Works better.
So i ended up udating the framewrok passed 2.5 and now i cant get samsung pay to work again. When i go to app setting there isnt a setting to unistall samsung pay framework updates. Just get the setting that says manage storage. if i try and sideload even the samsumg pay app i get a notification that all apps associated with this action have been blocked or what not. look like ill have to maybe factory reset the phone. phuuuhh.
I don't know why you got the update in the first place. Did you block samsung push and samsung galaxy with disable pro ?
My phone was domestic unlocked. I was having a weird bug so I thought a software reinstall with Samsung Switch (PC) was a good idea...Worst decision I've made in 2016 so far! After the phone restarted, all Sprint apps were gone, and some others disabled like Facebook, Lookout and Instagram and the Hotspot and Tethering settings no longer appear. I went to a friend asking for some help: Various reinstalls with Odin yielded no results. GT idone needs root. A rooted phone is a no no for me as Banking apps and even Pokémon can't run. Factory resets and another "repair" with Samsung Switch are useless.
Where did the carrier apps went? Also, all the Sprint APNs no longer appear. Is there a NON ROOTED way of getting it back? We tried RTN, then reflashing with Odin with no results. I'm on the latest Marshmallow update (Came out yesterday)
Who is your carrier TELCEL?
Not sure what that is, actually I just look at your profile. What is your fw version?
Sent from my Portable
i have the same problem. some one please help. i miss my hotspot...# unlock sprint note 5 no root. 6.0.1 T_mobile is my Carrier
hello forum,
I bought my gear s3 watch from a dealer, without a formal samsung warranty. i had no problems with it for it reduced few dollars.
but, unfortunately, although it all seem legit and the firmware is OK, and updates are going in, there are features which are unavailable.
such as, backup and restore, downloading apps directly to the watch, downloading watchfaces directly, keep getting annoying samsung account message, to verify changes in policy but can't actually verify it, going into galaxy apps in the gear, i get a message which instruct me to verify my identity in galaxy apps but when i tap "next" nothing happens...
so, is there a way to get it all right? the guy in the store told me that it is like this and allright
tks
doron
Sounds like it had activation lock on it (not sure though, doesnt sound strict for activation lock) , would contact whoever's you bought it from and ask them to contact Samsung to have it removed if it is activation lock
I'd try full reset and then reactivate it with your own Samsung account. Sounds like reactivation lock as told above
Watch is out of region