No network - Honor 6, 6 Plus Q&A, Help & Troubleshooting

I've bought an international model, which I've used in Europe without problems, but since i moved to Canada I can't use it. I only can recieve and send texts, I can use data but i can't send or recieve calls. Any ideas how to resolve this issue?

vlatkost said:
I've bought an international model, which I've used in Europe without problems, but since i moved to Canada I can't use it. I only can recieve and send texts, I can use data but i can't send or recieve calls. Any ideas how to resolve this issue?
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Did you try factory reset?

Related

[Q] International MMS dont go

Hi folks. i have this prob and trying to find the solution.
I can receive MMS from overseas BUT i cannot send them. In US all is fine but not international..All settings are fine as well as data settings. Any idea ? it says "pending" in the message status and never goes
It happens with all my international contacts in different carriers. I have not be able to sent mms international all tho i have try several times, with 3 different countries, one was Romania, the other was Italy and the other was Greece. I'm more interested for Greece (my relatives are there), i have receive several mms (mostly pics) from them, from different providers ( Vodafone, Wind, and Cosmote) but every time i send one (in any of their carriers) never goes through and getting a permanent "pending" under status of mms. I have use the standard message app that came with my phone (LG G2X) as well and other apps like Handcend sms, but none goes through. Here in US all good, but not international. so i'm wondering if there is a special setup i have to do in the phone for that or our carrier have restrict this feature.. This problem is ONLY with MMS and NOT with SMS since all sms i have send there are going all through). My data program is unlimited as well and the messaging. On T-Mobile network full signal and 4g when i try. G2X is rooted but stock Rom. I have try most of troubleshooting (reboot, airplane manual set carrier etc) with no results. T mobile support says all working ok with network. Any info on settings or how i can fix this will be greatly appreciated. . Thank you in advance.
Regards
Nick
G2X T-Mobile
nk1960 said:
Hi folks. i have this prob and trying to find the solution.
I can receive MMS from overseas BUT i cannot send them. In US all is fine but not international..All settings are fine as well as data settings. Any idea ? it says "pending" in the message status and never goes
It happens with all my international contacts in different carriers. I have not be able to sent mms international all tho i have try several times, with 3 different countries, one was Romania, the other was Italy and the other was Greece. I'm more interested for Greece (my relatives are there), i have receive several mms (mostly pics) from them, from different providers ( Vodafone, Wind, and Cosmote) but every time i send one (in any of their carriers) never goes through and getting a permanent "pending" under status of mms. I have use the standard message app that came with my phone (LG G2X) as well and other apps like Handcend sms, but none goes through. Here in US all good, but not international. so i'm wondering if there is a special setup i have to do in the phone for that or our carrier have restrict this feature.. This problem is ONLY with MMS and NOT with SMS since all sms i have send there are going all through). My data program is unlimited as well and the messaging. On T-Mobile network full signal and 4g when i try. G2X is rooted but stock Rom. I have try most of troubleshooting (reboot, airplane manual set carrier etc) with no results. T mobile support says all working ok with network. Any info on settings or how i can fix this will be greatly appreciated. . Thank you in advance.
Regards
Nick
G2X T-Mobile
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Click to collapse
Hm.. I spoke with T-mobile the other day since I'm leaving for Australia in a couple of weeks, and they had to initiate some kind of "unlock" process so that the G2x could operate on international networks (assuming I understood them correctly). I don't know if this is simply for use outside the US or for use between other countries and the US.
But, at the time, my G2x was rooted, running Paranoid Android CM10 (build 8?). They asked for my IMEI number and things went along without a hitch. Don't know if this helps but I'm thinking there might have to be some kind of activation process to allow the phone to communicate internationally.
klairvoiancy said:
Hm.. I spoke with T-mobile the other day since I'm leaving for Australia in a couple of weeks, and they had to initiate some kind of "unlock" process so that the G2x could operate on international networks (assuming I understood them correctly). I don't know if this is simply for use outside the US or for use between other countries and the US.
But, at the time, my G2x was rooted, running Paranoid Android CM10 (build 8?). They asked for my IMEI number and things went along without a hitch. Don't know if this helps but I'm thinking there might have to be some kind of activation process to allow the phone to communicate internationally.
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Click to collapse
Thanks for the reply BUT my phone its already unlocked to work internationally (every provider that finances a handset locks it so you cannot use it with another carrier b4 the contract expires and if you need to use it then they send you an unlock code).
My problem is this : I can receive MMS from overseas BUT i cannot send them. and i'm based in US.
Thanks again in advance.
nk1960 said:
Thanks for the reply BUT my phone its already unlocked to work internationally (every provider that finances a handset locks it so you cannot use it with another carrier b4 the contract expires and if you need to use it then they send you an unlock code).
My problem is this : I can receive MMS from overseas BUT i cannot send them. and i'm based in US.
Thanks again in advance.
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Click to collapse
Sorry about that - I seem to have missed the part where you can still receive overseas...
If you're phone is already unlocked to use internationally, then I don't know what else could it be since you've tried both stock and 3rd party message apps. Have you tried sending via wifi?

[Q] No Sms/Call in or out - data fine - hardware or software issue?!

Hi,
I have a fairly recent HTC One Mini which I bought off a friend so I have no proof of purchase for it.
It was working fine with calls / texts / data apart from a few texts from iPhone devices.
I removed my number from iCloud on all devices and phoned up apple for them to remove me from their phone list.
Phone was still working fine and I could text / phone / use data no bother.
Then one day it decided to stop receiving and sending any texts and phone calls.
The data is still working fine and connects to the network.
I went to my service provider who provided me with a new sim card. I tried the sim card in a different old phone and it works fine with texts and calls.
I put this sim in my HTC One Mini and it still does not work with texts and calls but connects to the network fine and works fine with data…
Any ideas on why this might be?
I was going to try and downgrade the software to 4.3.1 or something but after reading all the different steps I have to go through I might just end up getting another phone and trying to fix this whenever I actually have some time to loose on this!
If anyone has any ideas as to whether it might be software / hardware issue it would be great… seems like an odd one since I can use the data fine but the rest won't work?!
Cheers in advance for any suggestions...
Have you tried Factory Reset?
_REDFOX_ said:
Have you tried Factory Reset?
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Yes I have.
I am starting to believe the phone might have been reported stolen / blacklisted as it seems to do that for others too after some more research… however when I check on a free imei checks websites the imei seems fine...
I think you're running Stock Rom without any modifications, am I right? Did you tried a SIM by another provider yet?
_REDFOX_ said:
I think you're running Stock Rom without any modifications, am I right? Did you tried a SIM by another provider yet?
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Click to collapse
Yes It is the original ROM and no modifications.
I have a feeling the person I purchased it from might have been nice for a few weeks and then decided to report it stolen and make it blacklisted however when I check online it is not a blocked IMEI so I am unsure what to do…
Would there be a fix to this or would I just need to sell it for parts / use without the network?
Any help appreciated, thanks in advance
Who's your service provider? Sprint, by any chance ?
MommaSmith said:
Who's your service provider? Sprint, by any chance ?
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Click to collapse
No it was Orange / EE in the UK…
I ended up just getting a new phone on upgrade… would still love to fix it though so that i can get it sold rather than use for testing purposes...

Issue getting data internationally on unlocked Sprint S5

I'm currently overseas trying to get data to work on my unlocked/unrooted S5. I'm able to use a Jamaica Digicel chip in my phone to make and receive calls and text, but can't connect to data, unless using wifi.
I searched and see this a common issue, but have not seen a solution. Anybody know how to fix this?
noreboy said:
I'm currently overseas trying to get data to work on my unlocked/unrooted S5. I'm able to use a Jamaica Digicel chip in my phone to make and receive calls and text, but can't connect to data, unless using wifi.
I searched and see this a common issue, but have not seen a solution. Anybody know how to fix this?
Click to expand...
Click to collapse
This is a common issue of different carrier of Sprint.
You need configure your device for use your personal carrier.
For me, i called for my carrier, told that my device is international and them sent to my device an auto configuration for enable data.
I saw that have other ways for configure yourself, but don't remember the post
data intenationally
noreboy said:
I'm currently overseas trying to get data to work on my unlocked/unrooted S5. I'm able to use a Jamaica Digicel chip in my phone to make and receive calls and text, but can't connect to data, unless using wifi.
I searched and see this a common issue, but have not seen a solution. Anybody know how to fix this?
Click to expand...
Click to collapse
I did manually in Ecuador. Get into APN and write down the local company information

Texts issues since the update? Rogers Canada

Hi there,
Phone worked perfectly up until I received the update, October 17th. Now my texts will only send sometimes and I will just not receive texts randomly.
I have tried cleaning my Sim, Replacing my sim, factory resetting my phone and switching texting apps from the default to textra.
I have tried to talk to support but their only solution so far is to set up a technical support rep to flash my phone again and they won't even respond to my appointment for that so who knows what I should do.
So my question is if anyone here is Canadian and had this same issue, how did you resolve it? I don't think Rogers here will support a CDMA less phone like Verizon in the US.
If I manually flash a custom ROM would that help and solve my issue? I really don't want to deal with OP Support anymore but I cannot have a phone that doesn't send texts.
Any advice would be greatly appreciated.
Thanks!

OP7 Pro GM1910 on MetroPcs

Hello everyone,
I am having a problem with this phone I bought couple weeks ago. I am using it on Metro by TMobile. Only problem is that I cannot receive text messages from ATT, Verizon, etc not on the same network as me. I can receive texts from TMobile and MetroPCS numbers without a problem.
I can send texts without any problem and everybody receives my texts. Not receiving texts is becoming problem because all these apps send me Temporary Pin to log into my bank accounts. Those type of messages don't come through either. I cannot activate my Uber account, etc.
I have talked with MetroPCS customer service and as usual they do not know anything. They haven't even heard about OnePlus. When I tell them I have OnePlus, they all go is that Samsung, Motorola? You get the idea.
One more thing to mention, I was receiving texts fine until Last Sunday, which is 5 days ago. Problem started on Monday March 30/2020.
Is there anyone having or had the same problem? How did you fix it? Or any ideas? I will take any suggestions.
So far, I did factory reset = no-go. Installed custom rom=no-go. Installed both Stable and Beta latest=no-go.
I have seen online people with Verizon were having the same problem, and they called their customer service to tag their phones as CDMA-less device. Then, texts started working fine.
I know GM1910 is a Chinese version, but out of all things, text messages don't work? I get LTE, send or receive calls, and send texts just fine. One interesting thing happened. When customer service guy reset my line, I got all the messages that were hanging there come to me at once. Then after that, no new messages.
This is my last resort. Fellow XDA-ers. Help me please!
I am in Los Angeles, CA.
PS: does it have anything to do with TMobile and Sprint merging, *ucking *hit up for Metro?
We have one gm1917 on metro and one on Verizon. No problem with text messages. Are you running the international rom? Stock Android messages? Did you try enabling rcs to see if that helps?

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