Texts issues since the update? Rogers Canada - OnePlus 7 Pro Questions & Answers

Hi there,
Phone worked perfectly up until I received the update, October 17th. Now my texts will only send sometimes and I will just not receive texts randomly.
I have tried cleaning my Sim, Replacing my sim, factory resetting my phone and switching texting apps from the default to textra.
I have tried to talk to support but their only solution so far is to set up a technical support rep to flash my phone again and they won't even respond to my appointment for that so who knows what I should do.
So my question is if anyone here is Canadian and had this same issue, how did you resolve it? I don't think Rogers here will support a CDMA less phone like Verizon in the US.
If I manually flash a custom ROM would that help and solve my issue? I really don't want to deal with OP Support anymore but I cannot have a phone that doesn't send texts.
Any advice would be greatly appreciated.
Thanks!

Related

Fuze SMS/Text problem

Hey everyone. For some reason, I'm not receiving text messages. People are able to see the messages I send, but I can't get any from them. This is really starting to bug me.
I used NoGPRS To disable MediaNet and AT&T ISP GPRS. Does this have something to do with it?
hey i got the same sorta problem. started happening last night. i would recieve texts way late. im not sure. im running romeos
I'm not recieving texts at all.
The only time I get texts or send them, is when I take the battery out, put it back in, and fire it up again woked once or twice,
Stock Fuze ROM
Got a new SIM card from at&t and didnt help...
Please help....
I have the problem of texts coming in really late or when I open the messages program. I am on Vodafone UK. Wonder if its a software problem? What software are you using?
laft2k said:
I have the problem of texts coming in really late or when I open the messages program. I am on Vodafone UK. Wonder if its a software problem? What software are you using?
Click to expand...
Click to collapse
I was using the stock at&t rom, but I flashed elite rc3 on my phone and now its instant again... it has to be software related.

[Q] International MMS dont go

Hi folks. i have this prob and trying to find the solution.
I can receive MMS from overseas BUT i cannot send them. In US all is fine but not international..All settings are fine as well as data settings. Any idea ? it says "pending" in the message status and never goes
It happens with all my international contacts in different carriers. I have not be able to sent mms international all tho i have try several times, with 3 different countries, one was Romania, the other was Italy and the other was Greece. I'm more interested for Greece (my relatives are there), i have receive several mms (mostly pics) from them, from different providers ( Vodafone, Wind, and Cosmote) but every time i send one (in any of their carriers) never goes through and getting a permanent "pending" under status of mms. I have use the standard message app that came with my phone (LG G2X) as well and other apps like Handcend sms, but none goes through. Here in US all good, but not international. so i'm wondering if there is a special setup i have to do in the phone for that or our carrier have restrict this feature.. This problem is ONLY with MMS and NOT with SMS since all sms i have send there are going all through). My data program is unlimited as well and the messaging. On T-Mobile network full signal and 4g when i try. G2X is rooted but stock Rom. I have try most of troubleshooting (reboot, airplane manual set carrier etc) with no results. T mobile support says all working ok with network. Any info on settings or how i can fix this will be greatly appreciated. . Thank you in advance.
Regards
Nick
G2X T-Mobile
nk1960 said:
Hi folks. i have this prob and trying to find the solution.
I can receive MMS from overseas BUT i cannot send them. In US all is fine but not international..All settings are fine as well as data settings. Any idea ? it says "pending" in the message status and never goes
It happens with all my international contacts in different carriers. I have not be able to sent mms international all tho i have try several times, with 3 different countries, one was Romania, the other was Italy and the other was Greece. I'm more interested for Greece (my relatives are there), i have receive several mms (mostly pics) from them, from different providers ( Vodafone, Wind, and Cosmote) but every time i send one (in any of their carriers) never goes through and getting a permanent "pending" under status of mms. I have use the standard message app that came with my phone (LG G2X) as well and other apps like Handcend sms, but none goes through. Here in US all good, but not international. so i'm wondering if there is a special setup i have to do in the phone for that or our carrier have restrict this feature.. This problem is ONLY with MMS and NOT with SMS since all sms i have send there are going all through). My data program is unlimited as well and the messaging. On T-Mobile network full signal and 4g when i try. G2X is rooted but stock Rom. I have try most of troubleshooting (reboot, airplane manual set carrier etc) with no results. T mobile support says all working ok with network. Any info on settings or how i can fix this will be greatly appreciated. . Thank you in advance.
Regards
Nick
G2X T-Mobile
Click to expand...
Click to collapse
Hm.. I spoke with T-mobile the other day since I'm leaving for Australia in a couple of weeks, and they had to initiate some kind of "unlock" process so that the G2x could operate on international networks (assuming I understood them correctly). I don't know if this is simply for use outside the US or for use between other countries and the US.
But, at the time, my G2x was rooted, running Paranoid Android CM10 (build 8?). They asked for my IMEI number and things went along without a hitch. Don't know if this helps but I'm thinking there might have to be some kind of activation process to allow the phone to communicate internationally.
klairvoiancy said:
Hm.. I spoke with T-mobile the other day since I'm leaving for Australia in a couple of weeks, and they had to initiate some kind of "unlock" process so that the G2x could operate on international networks (assuming I understood them correctly). I don't know if this is simply for use outside the US or for use between other countries and the US.
But, at the time, my G2x was rooted, running Paranoid Android CM10 (build 8?). They asked for my IMEI number and things went along without a hitch. Don't know if this helps but I'm thinking there might have to be some kind of activation process to allow the phone to communicate internationally.
Click to expand...
Click to collapse
Thanks for the reply BUT my phone its already unlocked to work internationally (every provider that finances a handset locks it so you cannot use it with another carrier b4 the contract expires and if you need to use it then they send you an unlock code).
My problem is this : I can receive MMS from overseas BUT i cannot send them. and i'm based in US.
Thanks again in advance.
nk1960 said:
Thanks for the reply BUT my phone its already unlocked to work internationally (every provider that finances a handset locks it so you cannot use it with another carrier b4 the contract expires and if you need to use it then they send you an unlock code).
My problem is this : I can receive MMS from overseas BUT i cannot send them. and i'm based in US.
Thanks again in advance.
Click to expand...
Click to collapse
Sorry about that - I seem to have missed the part where you can still receive overseas...
If you're phone is already unlocked to use internationally, then I don't know what else could it be since you've tried both stock and 3rd party message apps. Have you tried sending via wifi?

[Q] Problem receiving texts from Verizon phone users

I'm going to sell my phone and I restored it to the stock Nandroid LG-P999-V21y that I found on these forums.
The problem I'm having it seems is when I send a text message to someone on Verizon they get it but I never get there text. I've received text's back from people on Sprint and T-mobile.
What could be causing this?
g2xfan said:
I'm going to sell my phone and I restored it to the stock Nandroid LG-P999-V21y that I found on these forums.
The problem I'm having it seems is when I send a text message to someone on Verizon they get it but I never get there text. I've received text's back from people on Sprint and T-mobile.
What could be causing this?
Click to expand...
Click to collapse
This is probably an issue with your carrier and not the phone. Maybe you should call your company and see whats up. Stuff like this usually sorts itself out overnight though.
I've already confirmed its not an issue with the carrier.
Another thing, I cant get the device to unroot itself with superoneclick it freezes after awhile.

Other carriers don't get my texts

My problem is, other carriers don't get any texts but can get phone calls from me and I can, get there texts from them and they dont get my replies. Anyone on sprint gets them. A few of my friends have AT&T and they been getting on my s#&t why I never text them back.
I show them that I have msgd them back.
Has anyone else run into this problem?
Phone is stock not rooted and my girlfriend is still on an S3 and she don't have this problem.
My dad is on AT&T and has no problem receiving sms/mms. I got a friend on Verizon and another 2 on Straight Talk. No one has issues receiving my texts or mms.
Pimpin' Like Clinton
Sprint is sending me a new phone. I couldn't figure it out and they couldn't either
Welp got the new phone and the same problem. Sprint can't fix so they have me a 72 hour window for some one from tech support to call me.
Has no one had this issue ever?
Turns out I was blocked by AT&t and T-Mobile. Don't ask how but it's fixed now

OP7 Pro GM1910 on MetroPcs

Hello everyone,
I am having a problem with this phone I bought couple weeks ago. I am using it on Metro by TMobile. Only problem is that I cannot receive text messages from ATT, Verizon, etc not on the same network as me. I can receive texts from TMobile and MetroPCS numbers without a problem.
I can send texts without any problem and everybody receives my texts. Not receiving texts is becoming problem because all these apps send me Temporary Pin to log into my bank accounts. Those type of messages don't come through either. I cannot activate my Uber account, etc.
I have talked with MetroPCS customer service and as usual they do not know anything. They haven't even heard about OnePlus. When I tell them I have OnePlus, they all go is that Samsung, Motorola? You get the idea.
One more thing to mention, I was receiving texts fine until Last Sunday, which is 5 days ago. Problem started on Monday March 30/2020.
Is there anyone having or had the same problem? How did you fix it? Or any ideas? I will take any suggestions.
So far, I did factory reset = no-go. Installed custom rom=no-go. Installed both Stable and Beta latest=no-go.
I have seen online people with Verizon were having the same problem, and they called their customer service to tag their phones as CDMA-less device. Then, texts started working fine.
I know GM1910 is a Chinese version, but out of all things, text messages don't work? I get LTE, send or receive calls, and send texts just fine. One interesting thing happened. When customer service guy reset my line, I got all the messages that were hanging there come to me at once. Then after that, no new messages.
This is my last resort. Fellow XDA-ers. Help me please!
I am in Los Angeles, CA.
PS: does it have anything to do with TMobile and Sprint merging, *ucking *hit up for Metro?
We have one gm1917 on metro and one on Verizon. No problem with text messages. Are you running the international rom? Stock Android messages? Did you try enabling rcs to see if that helps?

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