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Proximity sensor issues?

I'm running CM 7.0.3, and I'm having massive proximity sensor issues, t the point where the phone is becoming unusable. If I'm in a call and I don't manually shut the screen off, the following happens (constantly):
I'll feel some haptic feedback on my ear, and my voice will mute. When I look at the screen, the lock screen is up and when I unlock it, it's at the dialer screen. I'm not hitting the mute or hold button with my ear, it seems like once it gets away from the call screen, my voice is muted.
Needless to say, this is getting massively annoying. Later tonight I'm going to try to see if using a Sense based rom fixes this, but I'd much rather stick with CM. Has anyone else experienced this?

I believe there is another post on this.. you can also Google search for inspire proximity sensor adjustment - someone created an app to adjust the sensor
Sent from my Desire HD using XDA Premium App

The thread in question:
http://forum.xda-developers.com/showthread.php?t=1062561
EDIT: I haven't used the proximity sensor adjustment application that's linked in the thread as mine is working normally. If it doesn't work there's a possibility the sensor's faulty and should be replaced (I recently went through this whole thing with my old iphone 4).

Yeah, to be honest, I tried that app and it didn't seem to make much difference. I'll try calling HTC

Flashed to a sense based ROM, and the sensor seems to be working fine. Very odd, to be honest. I will say that after using AOSP for so long, I have no idea how you guys deal with Sense at all.
Well, now I have to decide: I can live with Sense, or I can ship my phone back to HTC and be without a device for 2 weeks. Going to try out the proximity sensor app again, but it didn't seem like any setting made a difference, but it could be that I just don't know what I'm doing with it.

Check under Settings>Call Settings and put a check mark in the "Always use proximity" box. It says it's to help with prox. sensor screen locking when the phone is horizontal, but the CM7-based ROM that I was using showed the same issues and I fixed my particular issue by checking that box.
Tested with a few calls and the screen is definitely shutting off when the phone is standing or lying down.

I read up on the proximity app, and I think I have it calibrated properly at 5/6. It certainly helps, but it's definitely not perfect. Night, thanks for the advice, but yeah, that option has been checked from the start. At least the issue is tolerable now, before it would do this 10 times per call.

Funny - mine was calibrated at 10/11 by default and works pretty well. Try going up to those values. I used a local time/temperature number here, and it worked well when my finger got 1/8" or so from the phone. While I admittedly haven't measured the depth of my ear or anything, it does seem to be working well at those settings.
I think the upper threshold is where you may want to adjust. From my playing with that app, changing the lower threshold too high will make it ignore things too close to the phone and so will an upper threshold that is too low. Try lower 5, upper 11 and see what happens. Anything between lower and upper apparently triggers the sensor. (<<< speculation without documentation)

[Q] Galaxy S5 turns display on randomly

Was anyone experiencing the display randomly turning on & won't dim itself off. I am using the fingerprint lock so it stays on the screen asking for the alternate password. This happens while charging & when idle. The phone stays on until you press the power button. I am testing if is something to do with the fingerprint lock, switching to pattern lock. any ideas?

I also use fingerprint unlock and have noticed that the display will randomly turn on and ask for the alternative password. I just got the phone this past Sunday (6/8) and all I've really done to it is add the fingerprint security.

what ROM are you running?

youdoofus said:
what ROM are you running?
Click to expand...
Click to collapse
Stock ROM, no changes.

I've also seen this. Usually happens to me at night for some reason. Screen turns on and when I hit the side button to turn off the screen it goes out for a few seconds then lights up again. Have to reboot to fix it.

Mine does it during the day at work quite a bit, I think it is from the home button being pushed in my pocket. It really should be associated with the light/proximity sensor as to when the button will work.

Having the same problem with both swipe and fingerprint unlock. I can understand swipe, fingerprint works better in my pocket then with my finger

Mine is constantly turning on in my pocket now. I have an otterbox commuter on it and edges are raised pretty good, doesn't seem like my leg would hit the home button but it's hard to tell

Only happens to me when connectivity state changes, or music skips for a notification
Sent from my SM-G900P using Tapatalk

I am having this problem on stock unrooted ND2 as well as RDDT. I also noticed on both that I get notification sounds with NO notifications showing up. So I have my notification sound going off a few times each hour for no reason unless I leave my phone on silent.
As far as the screen coming on randomly, I found that disabling air wake has helped a little bit. Especially overnight, I leave my phone next to my pillow (yea, I am a junkie...) and the screen would turn itself on every time I rolled over, and the screen would stay on after that until I woke up and turned it off. I know it was staying on because a couple of times I reached over the phone, screen turned on and I watched it for about 5 minutes (screen time out is set to 15 seconds) and it didn't shut off.
TL;DR Turn off air wake - Need help figuring out phantom notifications (still exist after multiple factory resets and almost no apps installed)

My issue stopped once I installed a glass screen saver. Home button is now countersunk with the 0.33 mm. Cover & review.
http://www.amazon.com/Tech-Armor-Samsung-Ballistic-Protector/dp/B00IGISUTG/ref=cm_cr_pr_product_top
http://www.amazon.com/Tech-Armor-Sa...tBy=bySubmissionDateDescending#R1R8876D8WLXE3

I installed the same one, lol. It still does it, not as often though

I was using standard pattern lock screen on stock rooted and had this issue. It was the wave to wakeup feature that was causing it. I turned it off and it went away. 3 days with no waking by itself.

I've never had that turned on.

looks like you guys turn on air wake and it's working sensetively. on the contrary, mine is numb

yueyejinghun said:
looks like you guys turn on air wake and it's working sensetively. on the contrary, mine is numb
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Click to collapse
It was numb for me too when it wasn't being awakened by ghosts. The other guy said he didn't have that feature on so not sure what the other issue(s) is/are.

GorillaPimp said:
It was numb for me too when it wasn't being awakened by ghosts. The other guy said he didn't have that feature on so not sure what the other issue(s) is/are.
Click to expand...
Click to collapse
air wake is a nice feature to extend the lives of home & power button, except it always makes me look like an idiot when I am waving my palm over the phone again and again.
I tried to set the mode to unlock by fingerprint and keep air wake on for a whole day, but I didn't encounter that problem. maybe it just affects some devices, maybe it's not air wake.

Anybody found a real solution for this inconvenient?!
This only happens at Lollipop... 2 months ago I updated and because this annoying issue that was draining my battery I downgraded to Kit Kat...
Last weekend I decided to give another shot to Lollipop, but the issue remains...
I tried all settings relative to screen and lock screen and nothing worked!

andreluigo said:
Anybody found a real solution for this inconvenient?!
This only happens at Lollipop... 2 months ago I updated and because this annoying issue that was draining my battery I downgraded to Kit Kat...
Last weekend I decided to give another shot to Lollipop, but the issue remains...
I tried all settings relative to screen and lock screen and nothing worked!
Click to expand...
Click to collapse
I have the same problem. My battery has been life does not even last me until the end of work. Trying a fix now that I just thought of though. This problem is incredibly frustrating at night too.
I believe its the connection optimizer. Go to Settings > More networks > Mobile networks > Connections optimizer:
Then Uncheck "Connections Optimizer"
Seems to be working so far! So hopefully this helps the rest of you!
This Fix did not work still perplexed by this problem.

After rooting and removing a lot of bloat, I got rid of it. I have no idea which app it is though. Maybe an xposed module logging screen wakes could be of assistance. But I too noticed it immediately after flashing a lollipop ROM.

Auto Rotate

Hi guys wonder if u can help me please. There might already be a topic regarding this. But I can't seem to get auto rotate working. Wonder if u guys can tell me why please.

Did you try toggling the auto-rotate icon in QuickSettings?

Yes i have done that. I've G Calibrated and done a factory reset. Still the same. Worked fine till the other day.

Just to update. I've managed to sort the issue by tapping the phone twice on my hand.and now it rotates again weird but it works. Read it on a site and tried it and it works don't no why

Hmmm . . . sounds like a hardware issue. Reminds me of the sporadic vibration on my M9 that could be "reset" by banging the phone, at least until it died completely.

I accidentally dropped my phone, 3 days after having it, and it stopped auto rotating, also the double tap to wake stopped as well. Noticed in camera the icons wouldn't rotate. I did the old 6inch drop onto its corner on carpet and it recalibrated the sensor and it worked again.

anybody else problems with the fingerprint sensor?

Hey all,
I experience problems with the fingerprint sensor. It often doesn't recognize my finger on the first try but I need to try it several times before my finger is recognized. Or face unlock solves the issue and thus the finger print problem is avoided. I also deleted the finger print and set it up new several times but the problem persists.
Anybody else got the same problem?

Dito13 said:
Hey all,
I experience problems with the fingerprint sensor. It often doesn't recognize my finger on the first try but I need to try it several times before my finger is recognized. Or face unlock solves the issue and thus the finger print problem is avoided. I also deleted the finger print and set it up new several times but the problem persists.
Anybody else got the same problem?
Click to expand...
Click to collapse
Nope, my fingerprint sensor works perfectly fine.
Yours may be defective.

Take off the case from the phone. Make sure u scan ur finger correct.
If is not helping factory reset.
If is not helping call oneplus...open return due defective hardware

This finger print sensor reads much differently than what I am used to. For me it's literally a quick tap with my finger. If I hold like I would with Nexus 6p it won't read.
Sent from my [device_name] using XDA-Developers Legacy app

The sensor is really quite small and not perfect. I scanned the same finger three times (different parts of the tip) and now it works quite well. You will get occasional errors stating that the same finger has been scanned already, but if you keep trying it works

It's not a perfect sensor or even close, I've had to add a finger twice to get it to unlock properly most of the time. I add it as a new finger.

Dito13 said:
Hey all,
I experience problems with the fingerprint sensor. It often doesn't recognize my finger on the first try but I need to try it several times before my finger is recognized. Or face unlock solves the issue and thus the finger print problem is avoided. I also deleted the finger print and set it up new several times but the problem persists.
Anybody else got the same problem?
Click to expand...
Click to collapse
I bought the OnePlus 6 and I came from the OnePlus 3 and I ran into a similar issue. It helps if you input your fingerprint multiple times

For me its not that it doesn't recognize the finger, but sometimes it just doesn't even recognize that I have placed my finger on the sensor to check if it's mine. I have no idea why this happens

Mine works great. Sometimes I think it's even too sensitive, I turn the phone off and it comes back on when my finger is still in the vicinity of the sensor. Try to wipe it off with some mild water-dishwasher solution to get any dust/body oils off of it.

Dito13 said:
Hey all,
I experience problems with the fingerprint sensor. It often doesn't recognize my finger on the first try but I need to try it several times before my finger is recognized. Or face unlock solves the issue and thus the finger print problem is avoided. I also deleted the finger print and set it up new several times but the problem persists.
Anybody else got the same problem?
Click to expand...
Click to collapse
Are you running a custom kernel? I had this issue on Stock OS using Flash Kernel. Reflashing back to stock fixed it for me

My fingerprint recognition was always failing. The sensor was working because it would vibrate whenever I put my finger on the sensor but it never recognized it. I contacted OnePlus Support and the first thing they recommended is to see if there was an upgrade available. There was one - so I upgraded - not really thinking it would help at all. But miraculously, after the upgrade, fingerprint recognition works like a champ.
Try upgrading.

sarodesparsh said:
For me its not that it doesn't recognize the finger, but sometimes it just doesn't even recognize that I have placed my finger on the sensor to check if it's mine. I have no idea why this happens
Click to expand...
Click to collapse
For me I had this same issue but not initially. The first 4 days I ran into zero issues. It worked every time. I then decided to start tinkering and installed the XXX mod. It wasn't quite what I was looking for so I decided to return to stock. At this point I flashed the stock rom via phone update menu. Then I factory reset and set up again. I noticed memory management issues and also problems with my fingerprint reader not recognizing my finger as easily. Re doing them didn't help. So I thought maybe I would use the fastboot method of restoring the software like the Nexus/Pixel roms. I did that and it flashed successfully but had the same issues. So I decided to manually flash each partition on both slots. Then I set up again. Still had issues. I figured at this point it was definitely a hardware issue because I felt I couldn't be any closer to a stock, out of the factory condition. But I was wrong. The msm tool that uses the Qualcomm drivers is the "Factory Image" I was looking for. It completely restored my phone to the condition it was when I unboxed it. I know logically there shouldn't be a difference but it flashed or fixed something on a certain partition that got changed when I was tinkering(I assume). So long story short. Try the msm tool if you think you have hardware issues before you rule out the software.

Fix-Fingerprint sensor not responsive
Entered to safe mode fixed the issue for me after a lot of trying to make it responsive.

Go into battery /battery optimization /hit the... Menu (advanced optimization) uncheck advanced optimization.
If on she is saving battery in sleep mode.
The issue you guys are describing is simular on rear sensors.
I did the above and it helped. Give it a try.

ghost/phantom touch issue in 1+7pro not solved

I have reading the forum and tried contacting 1+7 also but they just say switch off nfc and so on but till today (1 month since I bought it ) I still have the problem . while making a call it goes on hold or connects another call or something or the other happens and the other person gets irritated as if I am doing on purpose. I am still unable to solve this will changing rom be the solution or can someone please help I am fed up with this instrument

My 2 cents... are you sure that it's a ghost touch issue? To me it seems more a proximity sensor trouble... it is possible that, while in call, screen doesn't go off (or wake up while you're talking) and your ear triggers commands at random.
Try to check that your screen remains black while in call, else you could try to reset sensors with one of the apps available on Play Store.
BTW: I had a similar problem one or two times, but maybe because I wasn't so near the phone while I was talking.

will try out can you advice reset sensors apps
jonsat said:
My 2 cents... are you sure that it's a ghost touch issue? To me it seems more a proximity sensor trouble... it is possible that, while in call, screen doesn't go off (or wake up while you're talking) and your ear triggers commands at random.
Try to check that your screen remains black while in call, else you could try to reset sensors with one of the apps available on Play Store.
BTW: I had a similar problem one or two times, but maybe because I wasn't so near the phone while I was talking.
Click to expand...
Click to collapse
will try out can you advice reset sensors apps

Issue is back again after 9.5.9 update.

IEESH said:
will try out can you advice reset sensors apps
Click to expand...
Click to collapse
Search for "Proximity sensor reset" or similar names. Usually apps like that needs root privileges, btw.

I've had problems with the screen waking up and then causing problems while in call too. This while it's still against my face. Apparently touching my face makes it go into other apps and causes problems. I've had it go into airplane mode, mute and do other weird stuff.
I've had the screen go crazy with multiple chains of taps too, especially while holding it in landscape mode.
Turning the refresh rate down to 60 Hz helped some, but the problem's still there.
I think there's something jacked in their implementation. I came from an S8 that had a curved screen and I never had the phantom tap problems I have with this thing.

Superguy said:
I've had problems with the screen waking up and then causing problems while in call too. This while it's still against my face. Apparently touching my face makes it go into other apps and causes problems. I've had it go into airplane mode, mute and do other weird stuff.
I've had the screen go crazy with multiple chains of taps too, especially while holding it in landscape mode.
Turning the refresh rate down to 60 Hz helped some, but the problem's still there.
I think there's something jacked in their implementation. I came from an S8 that had a curved screen and I never had the phantom tap problems I have with this thing.
Click to expand...
Click to collapse
Disabling double tap to wake resolved my screen wakeup during calls issue...

UPG to 9.5.10 Plz - Issue has disappeared again.

ram4ufriends said:
Disabling double tap to wake resolved my screen wakeup during calls issue...
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Click to collapse
I'll try that, but I don't think I have that enabled. I disabled NFC for the other tap issues and that helped some.
I really wish there was a screen calibration tool. Samsung curved screens have none of these issues.

Do you have a dirty screen protector?

This is a known bug with the proximity sensor, although, actually, I believe the root cause is something else.
Screen does go black, which indicates the proximity sensor is working and recognizes your face is near... But input is still allowed (meaning it does not lock it).
As a result, during a call your face/ear will press whatever is underneath and trigger random actions.
I believe (I hope?) that OnePlus is aware of this issue and they issue a fix.
I think it was briefly fixed for 9.5.9 and then reverted on 9.5.10 since it introduced other issues.
Quality control has been a bit subpar on the OnePlus 7 Pro builds when compared to my previous OnePlus phones...