MMS issues using Google Messages on WiFi - Samsung Galaxy S8+ Questions & Answers

Anyone else not able to send MMS messages or gifs when connected to WiFi using Google Messages?
I've been using Google Messages and Gboard forever on everyone I've owned but with the S8+, while connected to WiFi, messages just hang. Sent messages always say "sending" and messages sent to me show constantly as downloading. It's not until I toggle WiFi off that the messages come through.
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Yea noticed this as well. Had to stick with stock messages.

coldconfession13 said:
Yea noticed this as well. Had to stick with stock messages.
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Totally sucks. I spoke with at&t and they said they have communicated with their Samsung rep and it's a known issue.
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I had a weird issue with Google Messages, when I'd send a screenshot to someone, they said it was perfectly clear. However when I was in the messages thread and clicked on the screenshot it came up very blurry. (Sprint version) The original screenshot in Gallery looked fine and it did on the device receiving the message. Kinda strange.

I use signal and haven't had any issues. You sure it's not google related?

I can't send or receive mms while on WiFi calling. Stock message app or Google s message app. Got a ticket in with t-mobile now. I've gone back to factory twice still not working.

I also have this issue. I can confirm as told by an AT&T rep on the phone that it's a known issue apparently . I was told they were looking into it, but no idea when an actual solution is coming.

Glad I'm not the only one.

Yea , all of us are in the same point. It's an issue with the phone not properly handing off the connection from WiFi to data in order to send the MMS message while you're connected to WiFi. We're all hearing from our carriers it's being investigated so let's hope a patch is due sometime soon?
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dc82 said:
Anyone else not able to send MMS messages or gifs when connected to WiFi using Google Messages?
I've been using Google Messages and Gboard forever on everyone I've owned but with the S8+, while connected to WiFi, messages just hang. Sent messages always say "sending" and messages sent to me show constantly as downloading. It's not until I toggle WiFi off that the messages come through.
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How do you send gifs with google messenger?

Google keyboard (Gboard)
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Related

Hangouts problem. Not receiving messages.

I have a problem with Hangouts app. I just don't receive messages on my phone. When I text to a person he receives my message, but it doesn't work the other way around, when he texts me back nothing happens on my phone. And I do receive messages on my computer with Chrome Hangouts extention, problem exists only on my phone. Anyone experiencing similar problems?
I am having this problem too. Very annoying.
I have the exact issue on a Galaxy S (captivate). Makes the app utterly unusable. Running CyanogenMod 10.1. Hope this gets resolved :<
Same issue on my ATT HTC One using custom rom
Having same problem OK a gsm galaxy nexus...
Same here. In my case, I receive the message if I enter the app. This is not usable! I sent yesterday night a hangout to my brother asking why is he not using hangout with me, and today morning I have seen in desktop chrome hangout that he answered: "because you are not answering"
hangout message receiving problem
mumblefluff said:
I have a problem with Hangouts app. I just don't receive messages on my phone. When I text to a person he receives my message, but it doesn't work the other way around, when he texts me back nothing happens on my phone. And I do receive messages on my computer with Chrome Hangouts extention, problem exists only on my phone. Anyone experiencing similar problems?
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Same here, no solution yet
Galaxy s2 i9100 4.1.2....
Same here on a nexus 4
Sent from my Nexus 4 using Tapatalk 4 Beta
All working fine after update to original XWLSW
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hangouts
Uninstall and reinstall fixed it fixed it for me. This was always an issue with Google plus too. These apps don't like being restored from backup
Did you disabled Google Play Services from sending data on the background? I had the same problem, changed that and Hangouts is working again.
Very annoying that Hangout and Google Play Services are using the same configuration.
Hangouts never worked for me... I dont receive messages or calls. I dont know why I have installed it

Hangouts as an SMS not working

I just set up my n5 earlier today and I'm not receiving any text messages or MMS at all. I'm on Att . has anyone had this issue or have a fix for it?
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builtboosted said:
I just set up my n5 earlier today and I'm not receiving any text messages or MMS at all. I'm on Att . has anyone had this issue or have a fix for it?
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Yup. Called AT&T, all setting were fine, so I downloaded Textra SMS and everything works now. It's not a solution to the Hangouts issue, but it's getting it done for now.
i have a problem with MMS in hangout app, friend of mine sent me a multiple pictures but when i click on the photo to go in the full screen it only open the last picture he sent to me

[Q] Not Receiving SMS messages through Hangouts

Is anyone else having this problem?
I'm only getting very few messages through when people have told me they've text me, I have a few theories as to why this would be happening, but hoping someone has a solution:
As I've come from an iPhone, their phone is still trying to send as an iMessage
Google hangouts doesn't work properly yet
I've just ported over from O2 to Vodafone (serious mistake) which is causing the problem
If it's the latter I'll have to take the problem up with Vodafone, but just wondered if anyone else was getting a similar issue with Hangouts and normal messaging?
Cheers,
Joel
i can assure you it's 99% most likely that it's an imessage issue. i've gone through the hassle of trying to force a sign off of the imessage service and it's a major pita.
you need to get a hold of an iphone, and turn off the imessage service, it should start defaulting to sms on other people's iphones in a few hours/days, but it will immediately start giving your iphone using friends an error that the imessage can not be sent, they can then tell it to send as an sms, or if they have the option to revert to sms when imessage doesn't work it will do it automatically for them.
imessage is such a horrible system, and not being able to manually log out of it is very very annoying
adiliyo said:
i can assure you it's 99% most likely that it's an imessage issue. i've gone through the hassle of trying to force a sign off of the imessage service and it's a major pita.
you need to get a hold of an iphone, and turn off the imessage service, it should start defaulting to sms on other people's iphones in a few hours/days, but it will immediately start giving your iphone using friends an error that the imessage can not be sent, they can then tell it to send as an sms, or if they have the option to revert to sms when imessage doesn't work it will do it automatically for them.
imessage is such a horrible system, and not being able to manually log out of it is very very annoying
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Great thanks for the help. I'll give it a go and see if it's any better in a few hours.
No problem, it took almost a week for it to really stop trying for me
Sent from my Nexus 5 using Tapatalk
joeyh51 said:
Is anyone else having this problem?
I'm only getting very few messages through when people have told me they've text me, I have a few theories as to why this would be happening, but hoping someone has a solution:
As I've come from an iPhone, their phone is still trying to send as an iMessage
Google hangouts doesn't work properly yet
I've just ported over from O2 to Vodafone (serious mistake) which is causing the problem
If it's the latter I'll have to take the problem up with Vodafone, but just wondered if anyone else was getting a similar issue with Hangouts and normal messaging?
Cheers,
Joel
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Click to collapse
I'm on KK 4.2 and Hangouts continually doesn't save text messages sent to me. An app called Ghostly SMS and Mighty Text will show me a couple messages every so often that never show up in Hangouts. I noticed Hangouts also has an "Import SMS" option in settings but it doesn't resolve the problem. Have you found a fix for this?
r3sidual said:
I'm on KK 4.2 and Hangouts continually doesn't save text messages sent to me. An app called Ghostly SMS and Mighty Text will show me a couple messages every so often that never show up in Hangouts. I noticed Hangouts also has an "Import SMS" option in settings but it doesn't resolve the problem. Have you found a fix for this?
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I"m having an issue also. i've never had an iphone so i know thats not the problem..
I started noticing that when I send out group messages to my friends.. i get maybe 60 to 70 % of the responses.. I only know because my wife shows me the messages she received and i'm missing several almost consitantly.. it makes me wonder if i'm missing texts that are sent straight to me.
I thought originally it could have been hangouts.. so i switched to 8SMS.. still continued.. now i'm using the Stock AOSP messaging app and still missing texts..
As far as I know i'm not having issues with calls or missing calls..
i'm praying its just a matter of getting this mysterious 4.4.3 update...
adiliyo said:
No problem, it took almost a week for it to really stop trying for me
Sent from my Nexus 5 using Tapatalk
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A week? I got my fiancee a Nexus 5 at launch and she still has issues with group messages sent from iPhone users.
raptir said:
A week? I got my fiancee a Nexus 5 at launch and she still has issues with group messages sent from iPhone users.
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stupid iphone!
Jaws4God said:
I"m having an issue also. i've never had an iphone so i know thats not the problem..
I started noticing that when I send out group messages to my friends.. i get maybe 60 to 70 % of the responses.. I only know because my wife shows me the messages she received and i'm missing several almost consitantly.. it makes me wonder if i'm missing texts that are sent straight to me.
I thought originally it could have been hangouts.. so i switched to 8SMS.. still continued.. now i'm using the Stock AOSP messaging app and still missing texts..
As far as I know i'm not having issues with calls or missing calls..
i'm praying its just a matter of getting this mysterious 4.4.3 update...
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Click to collapse
Get Ghostly SMS from the Play Store. It captures all of your sms messages so even if Hangouts or any other app misses a message you'll see the notification from Ghostly. I turn off the sound notification in Ghostly, by the way, so my Nexus 5 doesn't get annoying with beeps. The "Move to Inbox" feature doesn't work on KitKat though
Toggle your default SMS "Account to show SMS in"
joeyh51 said:
Is anyone else having this problem?
I'm only getting very few messages through when people have told me they've text me, I have a few theories as to why this would be happening, but hoping someone has a solution:
As I've come from an iPhone, their phone is still trying to send as an iMessage
Google hangouts doesn't work properly yet
I've just ported over from O2 to Vodafone (serious mistake) which is causing the problem
If it's the latter I'll have to take the problem up with Vodafone, but just wondered if anyone else was getting a similar issue with Hangouts and normal messaging?
Cheers,
Joel
Click to expand...
Click to collapse
My wife had this problem on her N5. Solved it by going to Hangouts>Settings>SMS>"Account to show SMS in". Change it to SMS only account. Click back confirm the missing SMS messages appear. Then go back into Hangouts>Settings>SMS>"Account to show SMS in". Change it back to your gmail account to re-merge the SMS texts with your Hangouts messages.

S8 plus Verizon mms picture message

Just noticed I can't send pictures through Google message app.. haven't tried another app.
Yes, if anyone has a fix for this, please advise.
The thing is, sometimes MMS messages (group and pictures and sometimes even standard SMS) DO work, sometimes they dont. I can't discern a pattern to it (Wi-Fi on and Mobile Data On, Wi-Fi off and Mobile Data On, Wi-Fi on and Mobile Data Off, etc), but toggling thru the states sometimes gets the messages sent or received.
Had this issue with an unlocked Nexus 5X on verizon, but not on a device purchased through the carrier.
I hear stock Samsung message app works and I'm sure Verizon message+ works, but I'm not using those, used to Google Messages for years now.
Thread on Samsung site...https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/page/3/thread-id/625
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Unable to send/receive MMS when connected to WiFi on Verizon

So I noticed yesterday that I was having an issue with sending or receiving MMS while on WiFi.
I searched online for a solution and the general consensus is to edit network APN settings. The problem though is that APN settings are grayed out and cannot be edited or added.
In order to send or receive MMS, I have to toggle wifi on/off. I have not callee Verizon tech support yet, planning on it and will update this post but I was wondering if anyone else has had similar experience and would like to share their solution.
Thanks
[Update]
The next day after making this post, I called Verizon. The tech support walked me through a reset of settings and asked to reboot the phone. After following her instructions, the problem persisted. She said she would create a ticket number and follow up with their technical supervisor/support and I should hear from her within three day.
Well today after making the report, I woke up with an updated Galaxy App in my notification. It seemed to have been pushed to my phone the night before. I clicked but nothing opened. So I assumed it's a fix for the MMS issue and immediately composed an MMS and voila, the **** works now. Idk what they did but it is working. I suggest calling tech support and have them deal with it if your aon setting is grayed out.
froughie said:
So I noticed yesterday that I was having an issue with sending or receiving MMS while on WiFi.
I searched online for a solution and the general consensus is to edit network APN settings. The problem though is that APN settings are grayed out and cannot be edited or added.
In order to send or receive MMS, I have to toggle wifi on/off. I have not callee Verizon tech support yet, planning on it and will update this post but I was wondering if anyone else has had similar experience and would like to share their solution.
Thanks.
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I am having the same issue on AT&T! what sms app are you using? I am using google messages. mms go through as soon as I turn wifi off. fn annoying!
I glad is not only me (it's mean I am not crazy)
Just got my S8plus 2 days ago, replace broken LG V10 and I notice this problem with all samsung and google message apps, but when I install third party messaging app it's working fine
Any suggestions how to fix
Let's be real. Only happens on Google messages. So, software, fixable, not by Samsung and will be in a Wednesday release this week or next. Not worried.
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[1 said:
;72006082]I am having the same issue on AT&T! what sms app are you using? I am using google messages. mms go through as soon as I turn wifi off. fn annoying!
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My default app is Google messenger but I tried it with samsungs and Verizons messaging app, a three failed. I am currently toggling WiFi and hoping someone can figure out a solution. I don't wanna use another third party app
I can send MMS on wifi in stock app. But on Google it dies to work on wifi
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