[Q] Not Receiving SMS messages through Hangouts - Nexus 5 Q&A, Help & Troubleshooting

Is anyone else having this problem?
I'm only getting very few messages through when people have told me they've text me, I have a few theories as to why this would be happening, but hoping someone has a solution:
As I've come from an iPhone, their phone is still trying to send as an iMessage
Google hangouts doesn't work properly yet
I've just ported over from O2 to Vodafone (serious mistake) which is causing the problem
If it's the latter I'll have to take the problem up with Vodafone, but just wondered if anyone else was getting a similar issue with Hangouts and normal messaging?
Cheers,
Joel

i can assure you it's 99% most likely that it's an imessage issue. i've gone through the hassle of trying to force a sign off of the imessage service and it's a major pita.
you need to get a hold of an iphone, and turn off the imessage service, it should start defaulting to sms on other people's iphones in a few hours/days, but it will immediately start giving your iphone using friends an error that the imessage can not be sent, they can then tell it to send as an sms, or if they have the option to revert to sms when imessage doesn't work it will do it automatically for them.
imessage is such a horrible system, and not being able to manually log out of it is very very annoying

adiliyo said:
i can assure you it's 99% most likely that it's an imessage issue. i've gone through the hassle of trying to force a sign off of the imessage service and it's a major pita.
you need to get a hold of an iphone, and turn off the imessage service, it should start defaulting to sms on other people's iphones in a few hours/days, but it will immediately start giving your iphone using friends an error that the imessage can not be sent, they can then tell it to send as an sms, or if they have the option to revert to sms when imessage doesn't work it will do it automatically for them.
imessage is such a horrible system, and not being able to manually log out of it is very very annoying
Click to expand...
Click to collapse
Great thanks for the help. I'll give it a go and see if it's any better in a few hours.

No problem, it took almost a week for it to really stop trying for me
Sent from my Nexus 5 using Tapatalk

joeyh51 said:
Is anyone else having this problem?
I'm only getting very few messages through when people have told me they've text me, I have a few theories as to why this would be happening, but hoping someone has a solution:
As I've come from an iPhone, their phone is still trying to send as an iMessage
Google hangouts doesn't work properly yet
I've just ported over from O2 to Vodafone (serious mistake) which is causing the problem
If it's the latter I'll have to take the problem up with Vodafone, but just wondered if anyone else was getting a similar issue with Hangouts and normal messaging?
Cheers,
Joel
Click to expand...
Click to collapse
I'm on KK 4.2 and Hangouts continually doesn't save text messages sent to me. An app called Ghostly SMS and Mighty Text will show me a couple messages every so often that never show up in Hangouts. I noticed Hangouts also has an "Import SMS" option in settings but it doesn't resolve the problem. Have you found a fix for this?

r3sidual said:
I'm on KK 4.2 and Hangouts continually doesn't save text messages sent to me. An app called Ghostly SMS and Mighty Text will show me a couple messages every so often that never show up in Hangouts. I noticed Hangouts also has an "Import SMS" option in settings but it doesn't resolve the problem. Have you found a fix for this?
Click to expand...
Click to collapse
I"m having an issue also. i've never had an iphone so i know thats not the problem..
I started noticing that when I send out group messages to my friends.. i get maybe 60 to 70 % of the responses.. I only know because my wife shows me the messages she received and i'm missing several almost consitantly.. it makes me wonder if i'm missing texts that are sent straight to me.
I thought originally it could have been hangouts.. so i switched to 8SMS.. still continued.. now i'm using the Stock AOSP messaging app and still missing texts..
As far as I know i'm not having issues with calls or missing calls..
i'm praying its just a matter of getting this mysterious 4.4.3 update...

adiliyo said:
No problem, it took almost a week for it to really stop trying for me
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
A week? I got my fiancee a Nexus 5 at launch and she still has issues with group messages sent from iPhone users.

raptir said:
A week? I got my fiancee a Nexus 5 at launch and she still has issues with group messages sent from iPhone users.
Click to expand...
Click to collapse
stupid iphone!

Jaws4God said:
I"m having an issue also. i've never had an iphone so i know thats not the problem..
I started noticing that when I send out group messages to my friends.. i get maybe 60 to 70 % of the responses.. I only know because my wife shows me the messages she received and i'm missing several almost consitantly.. it makes me wonder if i'm missing texts that are sent straight to me.
I thought originally it could have been hangouts.. so i switched to 8SMS.. still continued.. now i'm using the Stock AOSP messaging app and still missing texts..
As far as I know i'm not having issues with calls or missing calls..
i'm praying its just a matter of getting this mysterious 4.4.3 update...
Click to expand...
Click to collapse
Get Ghostly SMS from the Play Store. It captures all of your sms messages so even if Hangouts or any other app misses a message you'll see the notification from Ghostly. I turn off the sound notification in Ghostly, by the way, so my Nexus 5 doesn't get annoying with beeps. The "Move to Inbox" feature doesn't work on KitKat though

Toggle your default SMS "Account to show SMS in"
joeyh51 said:
Is anyone else having this problem?
I'm only getting very few messages through when people have told me they've text me, I have a few theories as to why this would be happening, but hoping someone has a solution:
As I've come from an iPhone, their phone is still trying to send as an iMessage
Google hangouts doesn't work properly yet
I've just ported over from O2 to Vodafone (serious mistake) which is causing the problem
If it's the latter I'll have to take the problem up with Vodafone, but just wondered if anyone else was getting a similar issue with Hangouts and normal messaging?
Cheers,
Joel
Click to expand...
Click to collapse
My wife had this problem on her N5. Solved it by going to Hangouts>Settings>SMS>"Account to show SMS in". Change it to SMS only account. Click back confirm the missing SMS messages appear. Then go back into Hangouts>Settings>SMS>"Account to show SMS in". Change it back to your gmail account to re-merge the SMS texts with your Hangouts messages.

Related

Hangouts sending double texts/sms

Hi everyone,
Had my nexus 5 for about a week now. Love it! But I've had a few comments from three people now, all on different networks saying that they are receiving my texts twice. However, Its not showing up twice in hangouts, nor do I have any other SMS apps installed.
Anyone else experienced this issue?
Cheers!
Sent from my Nexus 5 using XDA Premium 4 mobile app
Yeah, I'm having the same problem. I've been told that it's not every text and I don't see the duplicates on my phone but I've been told by multiple different people. I've started using Go SMS and so far it doesn't seem to send duplicates, but I wish I could just use Hangouts.
Exact same problem with me. Its intermittent but generally happens more often than not. I don't see the duplicates on my phone either. I've not tried go SMS but like you, I just want to use hangouts rather than a third party app.
Hope there's a fix soon!
Sent from my Nexus 5 using XDA Premium 4 mobile app
Hi,
I have same problem with my N5. I use only Hangouts to send SMS. No idea for this problem???
Thx for help.
I havent been told that mine is doing so - can it possibly be a network issue? i'm on T-mo. how about ya'll?
I'm not sure if its a hangouts issue. I installed the jellybean sms app and I've gotten duplicate texts as well from certain people. I actually got 8 of the same throughout the night last night. Maybe carrier related? I'm on sprint
I'm on EE.
I've read that people have had issues with receiving double messages from others. I've also read about people seeing duplicate messages (that they have sent) in their sms app (even though the recipients haven't received duplicates).
This issue is different in that the recipients receive double texts, but I only send one/see one in my phone. It could be a carrier issue, but it seems to be specific to this phone as my nexus 4 didn't do it.
noxas said:
I'm on EE.
I've read that people have had issues with receiving double messages from others. I've also read about people seeing duplicate messages (that they have sent) in their sms app (even though the recipients haven't received duplicates).
This issue is different in that the recipients receive double texts, but I only send one/see one in my phone. It could be a carrier issue, but it seems to be specific to this phone as my nexus 4 didn't do it.
Click to expand...
Click to collapse
I have Nexus 4 with Kitkat and the same issue, I used Hangouts in 4.3 and was the same. I think it's related to Hangouts app.
delivery
Doesn't really have to do with receiving double sms but I have a question and wondering if it's just me. So I check the delivery reports for every sms but I don't get any notification and Idk what's going on :/
I am on Sprint. Nexus comes in Monday but myself and a few others have been receiving duplicate texts from others not people saying they are getting them from me. I am using hangouts only as well.
Sent from my SPH-D710 using Tapatalk
chugger93 said:
I'm not sure if its a hangouts issue. I installed the jellybean sms app and I've gotten duplicate texts as well from certain people. I actually got 8 of the same throughout the night last night. Maybe carrier related? I'm on sprint
Click to expand...
Click to collapse
Same issue. I get several of the same SMS message from certain people. Other times, I just don't get messages at all. I'm on Sprint also. Anyone else notice anything to resolve this?
Did anyone ever figure this out? I just found out my Nexus 5 is sending duplicate SMS, using Hangouts, just wondering if it's still happening to many others?
jeffallin said:
Did anyone ever figure this out? I just found out my Nexus 5 is sending duplicate SMS, using Hangouts, just wondering if it's still happening to many others?
Click to expand...
Click to collapse
It's a carrier issue. Tends to happen in low coverage areas.
Aerowinder said:
It's a carrier issue. Tends to happen in low coverage areas.
Click to expand...
Click to collapse
Thanks, good to know :good:
Just my opinion...
For me, it's the Sprint / Google Voice Integration I believe. You have us people who use Sprint and did the Google Voice Integration and now Google wants Voice users to move to Hangouts. It seems like Hangouts somehow doesn't realize the Google Voice and Carrier Numbers are the Same and sends texts twice.
I haven't tried but I think going to Google Voice's Setting (via website) and disabling Carrier Integration may help solve the problem.

Issues Receiving Texts

Hey guys. I'm using hangouts but this happens with any SMS program. My phone vibrates as if I received a text, but the text never appears. Ex: earlier my girlfriend texted me, the phone vibrated, but I never saw the text and it's not there.
I've tried updating PRL and Profile, switching sms programs, everything I can think of. Is anyone else having this problem.
Using Cataclysm btw.
nein7three said:
Hey guys. I'm using hangouts but this happens with any SMS program. My phone vibrates as if I received a text, but the text never appears. Ex: earlier my girlfriend texted me, the phone vibrated, but I never saw the text and it's not there.
I've tried updating PRL and Profile, switching sms programs, everything I can think of. Is anyone else having this problem.
Using Cataclysm btw.
Click to expand...
Click to collapse
Try deleting all sms apps, except ie. Hangouts. Make sure Hangouts is configured to receive textmessages. Send a message to your phone and check which app gives you a notification.
You can also try sms backup and restore app to see if there are any textmessages on your phone.
Tried all that but thanks! Just did the backup and there's no messages that aren't in my sms program. Frustrating
Has anyone else had this problem occur?
nein7three said:
Hey guys. I'm using hangouts but this happens with any SMS program. My phone vibrates as if I received a text, but the text never appears. Ex: earlier my girlfriend texted me, the phone vibrated, but I never saw the text and it's not there.
I've tried updating PRL and Profile, switching sms programs, everything I can think of. Is anyone else having this problem.
Using Cataclysm btw.
Click to expand...
Click to collapse
question: are most of the texts you look to receive, coming from apple iphones?
Apple's Revenge: iMessage Might Eat Your Texts If You Switch To Android
"When my best friend upgraded from an iPhone 4S to a Galaxy S4, I texted her hello. Unfortunately, she didn't get that text, nor any of the five I sent in the following three days. My iPhone didn't realize she was now an Android user and sent all my texts via iMessage. It wasn't until she called me about going to brunch that I realized she wasn't getting my text messages. What I thought was just a minor bug is actually a much larger problem. One that, apparently, Apple has no idea how to fix. Apple said the company is aware of the situation, but it's not sure how to solve it. One Apple support person said: 'This is a problem a lot of people are facing. The engineering team is working on it but is apparently clueless as to how to fix it. There are no reliable solutions right now — for some people the standard fixes work immediately; many others are in my boat.'"
No, no one this is happening with has an iPhone or ever did. All pure android accounts. And I sure as heck never had an iPhone
Try it with another SIM card in your phone and put your card in another phone, heck, just switch cards with your girlfriend's phone and see what happens :laugh:

Texting problems

My one m8 is not rooted or modded in any way and I am having texting troubles. It doesn't matter what app I am in, sms texts take about two minutes to send and I sometimes receive duplicate texts from whoever I am texting. I have 4g with three bars and I dont know what the problem is. I can temporarily fix it by restarting my phone but after a couple minutes it goes back to normal. I have tried using hangouts, the htc default messaging app and verizon message and they all have the same problem.
shadowdylan99 said:
My one m8 is not rooted or modded in any way and I am having texting troubles. It doesn't matter what app I am in, sms texts take about two minutes to send and I sometimes receive duplicate texts from whoever I am texting. I have 4g with three bars and I dont know what the problem is. I can temporarily fix it by restarting my phone but after a couple minutes it goes back to normal. I have tried using hangouts, the htc default messaging app and verizon message and they all have the same problem.
Click to expand...
Click to collapse
Not sure whether this is the same thing, but my recipients are complaining about getting two of every text message from me. It doesn't matter whether I let Hangouts take over SMS or not. I've disabled the Verizon messaging app; I'm thinking of deleting it altogether. Wondering whether this is an artefact of the Sprint messaging app that is flashed with the extreme powersaver mode zip file.
First off sorry for bringing up this old thread but didnt see the sense in starting a new one.
Just wanted to add that recipients of my texts seem to pretty frequently receive duplicates. For awhile I was using Handcent but completely removed that and am using the stock messaging app with the same results in both. I have not flashed to extreme power saving mode referenced above as a possible culprit.
So with that said just curious if anyone else is experiencing this or has any possible solutions? I hate calling verizon but I may give them a call this week on it if I dont get any responses here and see what they say.
Bump. I came here to post a thread on the exact same problem. My texts almost never go through. I've googled it extensively but can't find a solution.
Sent from my HTC6525LVW using XDA Free mobile app
Someone please reply -___-
Sent from my HTC6525LVW using XDA Free mobile app
Any help would be appreciated if I can't figure this out I'll probably return the phone
Sent from my HTC6525LVW using XDA Free mobile app
I know this is an old thread and I hate bumping something so old.. but as no one had posted a fix in here (and I'm sick of seeing failed to send messages in my sms app) I know of one workaround that has worked for me. In the default (messages) app, if you go into settings for sms and mms and change priority to High sms and mms work much better. I no longer see failed to send messages and they send in a few seconds rather than 30-60. The only problem is, within that same app, you see a red exclamation point next to every message you send. It's an eye sore but it's the only fix I've seen. I've had this issue on every sms app I've tried and just about every rom including stock. Hope this helps someone...
Edit: I tried finding that exclamation to just delete it from the message.apk but it's pulling it from somewhere else it seems. If anyone happens to know off hand please let me know. I'm going to keep looking for that icon to remove it. I wish this want an issue. It's these little things that drive me crazy.
Edit 2: I found it in the htc framework. com.htc.resources.apk for anyone interested. I'm removing that icon from my phone now... Hopefully it all works smoothly.

SMS not sending

Wondering if anybody else is having any problems sending SMS. Sometimes they send perfect and other times they take a minute then they say message not sent. Usually they resend perfectly fine. I have tried different ROMs and I have the same results. I have tried to use the stock messaging app as well as Hangouts and they both give me the same result. Have also tried removing the SIM card and they worked fine for about a week then they started to randomly not send. Not sure what the issue is and would love others feedback for a solution. Thanks
I have the same issue. I've had it across multiple roms. Good to know I'm not the only one.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
I got the same problem to, I figured it's because I live in a area with bad signal but I usually have at least one bar which should be enough to send a text, I guess it's not only a problem with my phone then. I've been using a new messaging app that seems to help a lot here's a link if either of you want to try out http://forum.xda-developers.com/android/apps-games/app-stock-messaging-sliding-ui-extra-t2825144
Its been plaguing me too, with hangouts. Driving me crazy
You r saying regular text don't send or mms? I know if your MMS limit is set higher then 1200 it will not sent. SMS I'm clueless tho 1st I have heard of this
I too am having the same issues, stock, un-rooted and using message+, stock app and hangouts.
Also, I have been sending and receiving the same message multiple times. My message wont send, then i'll delete it, resend it, and the recipient gets it 2-3 times. Or out of no where I'll receive the same massage 3-5 times...
I had hoped rooting and a custom rom would be the answer but I guess not :crying:
slodub said:
I too am having the same issues, stock, un-rooted and using message+, stock app and hangouts.
Also, I have been sending and receiving the same message multiple times. My message wont send, then i'll delete it, resend it, and the recipient gets it 2-3 times. Or out of no where I'll receive the same massage 3-5 times...
I had hoped rooting and a custom rom would be the answer but I guess not :crying:
Click to expand...
Click to collapse
I have never had this issue never. Maybe phone issue.
I have this issue with sending pics (MMS). Text works fine but the MMS is not as smooth as the old iphone. Got to admit iphone ranks supreme when it comes to messaging. Wish there was a way is flash imessage onto our M8s.
swatcop1 said:
I have this issue with sending pics (MMS). Text works fine but the MMS is not as smooth as the old iphone. Got to admit iphone ranks supreme when it comes to messaging. Wish there was a way is flash imessage onto our M8s.
Click to expand...
Click to collapse
Is your MMS size limit set about 1200 or no?
Ty07allstar said:
Wondering if anybody else is having any problems sending SMS. Sometimes they send perfect and other times they take a minute then they say message not sent. Usually they resend perfectly fine. I have tried different ROMs and I have the same results. I have tried to use the stock messaging app as well as Hangouts and they both give me the same result. Have also tried removing the SIM card and they worked fine for about a week then they started to randomly not send. Not sure what the issue is and would love others feedback for a solution. Thanks
Click to expand...
Click to collapse
I dont know why, but using textra really seemed to help, i had the same problem as you until i switched to textra and it really helped
Try Disabling Google Voice+
What finally fixed it for me was disabling Voice+ (Which allows apps to send SMS through Google Voice).
Messages were automatically switching to my GV number. When I disconnected the GV account, I couldn't send any SMS at all. I could still receive, though, which led me to GV+.
It was driving me absolutely insane.
Tigerstown said:
Is your MMS size limit set about 1200 or no?
Click to expand...
Click to collapse
Yes, I tried this out and it helped a great deal....thanks
swatcop1 said:
Yes, I tried this out and it helped a great deal....thanks
Click to expand...
Click to collapse
Good deal...?

Anyone having refresh issues with Hangouts?

Often when I send messages through hangouts whether it's an sms or a hangouts message, the message sends but the hangout doesn't refresh with my message or even the response that the other person sent back.
The only way I can get it to refresh is to back out or close the app and reopen.
Does this happen to anyone else?
DarkManX4lf said:
Often when I send messages through hangouts whether it's an sms or a hangouts message, the message sends but the hangout doesn't refresh with my message or even the response that the other person sent back.
The only way I can get it to refresh is to back out or close the app and reopen.
Does this happen to anyone else?
Click to expand...
Click to collapse
I have been facing this issue too using hangouts and so has my girlfriend. I believe it is definitely an app issue that is due from a recent app update. I also feel like It could be an issue with having to many texts I got over 5k+ texts in the app and every time I have cleared the texts it usually fixes the issues. I don't want to remove my texts so if you are in the same situation I feel your pain. :c I am not 100% certain on the solution though hopefully someone can figure it out.
Definitely the new hangouts. I reverted to the old version of hangouts and the problem isn't there.
I see this on my Note 2 and my work phone which is an S6

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