Issues Receiving Texts - Nexus 5 Q&A, Help & Troubleshooting

Hey guys. I'm using hangouts but this happens with any SMS program. My phone vibrates as if I received a text, but the text never appears. Ex: earlier my girlfriend texted me, the phone vibrated, but I never saw the text and it's not there.
I've tried updating PRL and Profile, switching sms programs, everything I can think of. Is anyone else having this problem.
Using Cataclysm btw.

nein7three said:
Hey guys. I'm using hangouts but this happens with any SMS program. My phone vibrates as if I received a text, but the text never appears. Ex: earlier my girlfriend texted me, the phone vibrated, but I never saw the text and it's not there.
I've tried updating PRL and Profile, switching sms programs, everything I can think of. Is anyone else having this problem.
Using Cataclysm btw.
Click to expand...
Click to collapse
Try deleting all sms apps, except ie. Hangouts. Make sure Hangouts is configured to receive textmessages. Send a message to your phone and check which app gives you a notification.
You can also try sms backup and restore app to see if there are any textmessages on your phone.

Tried all that but thanks! Just did the backup and there's no messages that aren't in my sms program. Frustrating

Has anyone else had this problem occur?

nein7three said:
Hey guys. I'm using hangouts but this happens with any SMS program. My phone vibrates as if I received a text, but the text never appears. Ex: earlier my girlfriend texted me, the phone vibrated, but I never saw the text and it's not there.
I've tried updating PRL and Profile, switching sms programs, everything I can think of. Is anyone else having this problem.
Using Cataclysm btw.
Click to expand...
Click to collapse
question: are most of the texts you look to receive, coming from apple iphones?
Apple's Revenge: iMessage Might Eat Your Texts If You Switch To Android
"When my best friend upgraded from an iPhone 4S to a Galaxy S4, I texted her hello. Unfortunately, she didn't get that text, nor any of the five I sent in the following three days. My iPhone didn't realize she was now an Android user and sent all my texts via iMessage. It wasn't until she called me about going to brunch that I realized she wasn't getting my text messages. What I thought was just a minor bug is actually a much larger problem. One that, apparently, Apple has no idea how to fix. Apple said the company is aware of the situation, but it's not sure how to solve it. One Apple support person said: 'This is a problem a lot of people are facing. The engineering team is working on it but is apparently clueless as to how to fix it. There are no reliable solutions right now — for some people the standard fixes work immediately; many others are in my boat.'"

No, no one this is happening with has an iPhone or ever did. All pure android accounts. And I sure as heck never had an iPhone

Try it with another SIM card in your phone and put your card in another phone, heck, just switch cards with your girlfriend's phone and see what happens :laugh:

Related

[Q] NS4G not sending SMS?

Have any of you heard of this?
Yesterday my phone decides it's NOT going to send SMS through the stock messaging app. I don't get an error, it appears as though it sends, but my recipient never receives it.....most of the time. Sometimes they go thru, sometimes they don't. It seems to mostly NOT go thru.
If the SMS does NOT go through, I can never see it in Google Voice.
If I use the Google Voice SMS app on my phone, recipient receives 100% of their SMS, same with Web interface.
If I disable my Google Voice account via the web and sign out via my phone, my recipient receives 100% of their SMS using the stock app.
I have all the settings nailed. Google Voice is set to sync, background data enabled, etc.... It was, has been working flawlessly up until yesterday with nothing on the phone changing.
I have wiped, reflashed, tried different ROMs, etc....
Today I called Sprint, they re-provisioned things, then basically said since it's a third party app they can't help. I want to beat my head against a wall here.
Anyone have any idea of what the problem could be?
I can't offer any help but I can tell you I saw the exact same problem all day on the 16th and 17th. I've since switched the Google Voice app to use it's own notifications and turned off the text notifications. For the time being, I'm not even using the stock messaging app.
I remember Sprint having an SMS problem a few months ago one afternoon, but it wasn't specific to GV. Maybe something in their GV integration system is a little wacky right now. People said they got about half of the messages I was sending before I switched to the GV app full time.
Good to know I'm not the only one. Looks like a couple of other people have the same problem over in the Google help forums. I de-integrated my account for almost two days, I'm getting ready to re-integrate it now, we shall see what happens. The support for these phones is god awful. If this doesn't resolve it I'm driving to the nearest corporate store and returning it through their window.
LOL! I'm hoping it doesn't come to that, but if you do decide to "return" it, you may want to attach a brick or something. This phone feels way to light to do any damage without a little extra help.
Sent from my Nexus S 4G using XDA App
Here's a little update. Not really a good one, but whatever...
All of the text messages I had tried to send though the stock messaging app must have made it to Sprint at least because they all just dumped en mass upon their intended recipients. I got a pile of very confused responses.
Maybe the issue has been resolved. I'll switch my settings back and experiment a little.
Sent from my Nexus S 4G using XDA App
That didn't happen to me, but it does appear that my texts are going through. There's one person who says she never gets some, but I can see they're sycning to GV now, where they weren't before. Everyone else is getting my texts too. I have no idea what happened but I'm a little at ease knowing someone else had the problem. I hope it never happens again, I rely on SMS for my business.

[Q] Not Receiving SMS messages through Hangouts

Is anyone else having this problem?
I'm only getting very few messages through when people have told me they've text me, I have a few theories as to why this would be happening, but hoping someone has a solution:
As I've come from an iPhone, their phone is still trying to send as an iMessage
Google hangouts doesn't work properly yet
I've just ported over from O2 to Vodafone (serious mistake) which is causing the problem
If it's the latter I'll have to take the problem up with Vodafone, but just wondered if anyone else was getting a similar issue with Hangouts and normal messaging?
Cheers,
Joel
i can assure you it's 99% most likely that it's an imessage issue. i've gone through the hassle of trying to force a sign off of the imessage service and it's a major pita.
you need to get a hold of an iphone, and turn off the imessage service, it should start defaulting to sms on other people's iphones in a few hours/days, but it will immediately start giving your iphone using friends an error that the imessage can not be sent, they can then tell it to send as an sms, or if they have the option to revert to sms when imessage doesn't work it will do it automatically for them.
imessage is such a horrible system, and not being able to manually log out of it is very very annoying
adiliyo said:
i can assure you it's 99% most likely that it's an imessage issue. i've gone through the hassle of trying to force a sign off of the imessage service and it's a major pita.
you need to get a hold of an iphone, and turn off the imessage service, it should start defaulting to sms on other people's iphones in a few hours/days, but it will immediately start giving your iphone using friends an error that the imessage can not be sent, they can then tell it to send as an sms, or if they have the option to revert to sms when imessage doesn't work it will do it automatically for them.
imessage is such a horrible system, and not being able to manually log out of it is very very annoying
Click to expand...
Click to collapse
Great thanks for the help. I'll give it a go and see if it's any better in a few hours.
No problem, it took almost a week for it to really stop trying for me
Sent from my Nexus 5 using Tapatalk
joeyh51 said:
Is anyone else having this problem?
I'm only getting very few messages through when people have told me they've text me, I have a few theories as to why this would be happening, but hoping someone has a solution:
As I've come from an iPhone, their phone is still trying to send as an iMessage
Google hangouts doesn't work properly yet
I've just ported over from O2 to Vodafone (serious mistake) which is causing the problem
If it's the latter I'll have to take the problem up with Vodafone, but just wondered if anyone else was getting a similar issue with Hangouts and normal messaging?
Cheers,
Joel
Click to expand...
Click to collapse
I'm on KK 4.2 and Hangouts continually doesn't save text messages sent to me. An app called Ghostly SMS and Mighty Text will show me a couple messages every so often that never show up in Hangouts. I noticed Hangouts also has an "Import SMS" option in settings but it doesn't resolve the problem. Have you found a fix for this?
r3sidual said:
I'm on KK 4.2 and Hangouts continually doesn't save text messages sent to me. An app called Ghostly SMS and Mighty Text will show me a couple messages every so often that never show up in Hangouts. I noticed Hangouts also has an "Import SMS" option in settings but it doesn't resolve the problem. Have you found a fix for this?
Click to expand...
Click to collapse
I"m having an issue also. i've never had an iphone so i know thats not the problem..
I started noticing that when I send out group messages to my friends.. i get maybe 60 to 70 % of the responses.. I only know because my wife shows me the messages she received and i'm missing several almost consitantly.. it makes me wonder if i'm missing texts that are sent straight to me.
I thought originally it could have been hangouts.. so i switched to 8SMS.. still continued.. now i'm using the Stock AOSP messaging app and still missing texts..
As far as I know i'm not having issues with calls or missing calls..
i'm praying its just a matter of getting this mysterious 4.4.3 update...
adiliyo said:
No problem, it took almost a week for it to really stop trying for me
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
A week? I got my fiancee a Nexus 5 at launch and she still has issues with group messages sent from iPhone users.
raptir said:
A week? I got my fiancee a Nexus 5 at launch and she still has issues with group messages sent from iPhone users.
Click to expand...
Click to collapse
stupid iphone!
Jaws4God said:
I"m having an issue also. i've never had an iphone so i know thats not the problem..
I started noticing that when I send out group messages to my friends.. i get maybe 60 to 70 % of the responses.. I only know because my wife shows me the messages she received and i'm missing several almost consitantly.. it makes me wonder if i'm missing texts that are sent straight to me.
I thought originally it could have been hangouts.. so i switched to 8SMS.. still continued.. now i'm using the Stock AOSP messaging app and still missing texts..
As far as I know i'm not having issues with calls or missing calls..
i'm praying its just a matter of getting this mysterious 4.4.3 update...
Click to expand...
Click to collapse
Get Ghostly SMS from the Play Store. It captures all of your sms messages so even if Hangouts or any other app misses a message you'll see the notification from Ghostly. I turn off the sound notification in Ghostly, by the way, so my Nexus 5 doesn't get annoying with beeps. The "Move to Inbox" feature doesn't work on KitKat though
Toggle your default SMS "Account to show SMS in"
joeyh51 said:
Is anyone else having this problem?
I'm only getting very few messages through when people have told me they've text me, I have a few theories as to why this would be happening, but hoping someone has a solution:
As I've come from an iPhone, their phone is still trying to send as an iMessage
Google hangouts doesn't work properly yet
I've just ported over from O2 to Vodafone (serious mistake) which is causing the problem
If it's the latter I'll have to take the problem up with Vodafone, but just wondered if anyone else was getting a similar issue with Hangouts and normal messaging?
Cheers,
Joel
Click to expand...
Click to collapse
My wife had this problem on her N5. Solved it by going to Hangouts>Settings>SMS>"Account to show SMS in". Change it to SMS only account. Click back confirm the missing SMS messages appear. Then go back into Hangouts>Settings>SMS>"Account to show SMS in". Change it back to your gmail account to re-merge the SMS texts with your Hangouts messages.

T-mobile texting issues.

My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
HappyGreg said:
My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
Click to expand...
Click to collapse
Might be a sim or network issue, mine works fine. Take it to TMO and try out a new sim.
HappyGreg said:
My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
Click to expand...
Click to collapse
Is it SMS or MMS? If you have wifi calling enabled and its active, you will not be able to send/receive MMS. SMS should work though. Otherwise, maybe its an outage in your area.
thanks guys. i did a restore, removed all my old iphone text history, and turned off wifi calling. it seams to be working, but i tried turning off wifi calling before all this. I am using textra now, not sure if I like the battery consumption or not yet, but its fast now. mms seams to be going through fast now too.
on a side note, the stock Sony messaging app is terrible for mms messages, and just texting in general i think.
HappyGreg said:
thanks guys. i did a restore, removed all my old iphone text history, and turned off wifi calling. it seams to be working, but i tried turning off wifi calling before all this. I am using textra now, not sure if I like the battery consumption or not yet, but its fast now. mms seams to be going through fast now too.
on a side note, the stock Sony messaging app is terrible for mms messages, and just texting in general i think.
Click to expand...
Click to collapse
I just let Hangouts handle my SMS/MMS, you can do the same.
HappyGreg said:
My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
Click to expand...
Click to collapse
I was having issues with texts not sending. I found on another forum people disabling VoLTE and so far thats been working for me. Sucks not being able to use VoLTE but maybe it'll work in a future update.
ZeroG1 said:
I was having issues with texts not sending. I found on another forum people disabling VoLTE and so far thats been working for me. Sucks not being able to use VoLTE but maybe it'll work in a future update.
Click to expand...
Click to collapse
Sorry to bring this from the dead. I am an AT&T customer and I have D6606 that works perfectly fine but I don't get text messages when I'm connected to WiFi.
How did you disable VoLTE?
noobsquared said:
Sorry to bring this from the dead. I am an AT&T customer and I have D6606 that works perfectly fine but I don't get text messages when I'm connected to WiFi.
How did you disable VoLTE?
Click to expand...
Click to collapse
Settings - - > call settings
ZeroG1 said:
Settings - - > call settings
Click to expand...
Click to collapse
I don't see this option in the call settings?
buda81 said:
I don't see this option in the call settings?
Click to expand...
Click to collapse
Must only be on the T-Mobile version.
having the same issues with tmob. this is my second z3. not sure what the problem is
What does it say under Settings -> About Phone -> Status -> My phone number?
If it says unknown, try fixing that. I had to stick my SIM into an old BB Curve and edit the MSISDN. Since then Hangouts has been grouping iMessage MMS correctly
I'm also on my second Z3 (T-Mobile) right now. Everything they've told me to "fix" the solution in which my text messages aren't sending through until I retry 5-8 times, has yet to work permanently.
I've just now turned off the VoLTE to see if that will help. I've been told to turn off Wi-Fi calling automatically (even if that feature is turned off anyways) and that helped for what seemed like 24 hours. I've done several Master Resets and those, again, only helped for a day or two.
I downloaded Sony's PC Companion and all that did, essentially, was another Master Reset to my phone while saying "Software has been updated."
Now I'm still struggling with the same issue in which my phone won't send texts. I called Sony and talked to them; they're only offering a refurbished replacement. Otherwise, they said to hold the power button and the volume up button at the same time to do a power cycle. This fixes the phone temporarily, but not permanently. Plus, I don't feel like turning my phone on and off 5-7 times a day if necessary. None of my previous Xperia models needed this.
So after I use my phone with VoLTE off for a while, I'll report back. Otherwise... This might be the downfall of Xperia for me.
CRundles said:
I'm also on my second Z3 (T-Mobile) right now. Everything they've told me to "fix" the solution in which my text messages aren't sending through until I retry 5-8 times, has yet to work permanently.
I've just now turned off the VoLTE to see if that will help. I've been told to turn off Wi-Fi calling automatically (even if that feature is turned off anyways) and that helped for what seemed like 24 hours. I've done several Master Resets and those, again, only helped for a day or two.
I downloaded Sony's PC Companion and all that did, essentially, was another Master Reset to my phone while saying "Software has been updated."
Now I'm still struggling with the same issue in which my phone won't send texts. I called Sony and talked to them; they're only offering a refurbished replacement. Otherwise, they said to hold the power button and the volume up button at the same time to do a power cycle. This fixes the phone temporarily, but not permanently. Plus, I don't feel like turning my phone on and off 5-7 times a day if necessary. None of my previous Xperia models needed this.
So after I use my phone with VoLTE off for a while, I'll report back. Otherwise... This might be the downfall of Xperia for me.
Click to expand...
Click to collapse
I am having the same issue as well. So is probably a software issue. Hopefully T-Mobile can update soon. It's really annoying. Are you also having problem receiving texts? People send me texts but I never receive them.
:[ Still having issues
Sorry for bringing up the old-ish thread but I'm becoming quite irritated over this issue. I got the phone as a bday gift last month, but since then I've been also experiencing these messaging outages. Before, it was a text delayed by some time, which progressed to some hours, and now some texts I don't receive at all until AFTER I restart the phone. The phone actually will show two timestamps (via the textra app, which I also downloaded to try and help alleviate the problem, but it hasn't) that show when i finally viewed the text (after restart) and when the text "should" have arrived. I notice the problem mostly persists when the phone has been on hiatus for a while; typically if I'm still actively using/looking at the phone or texting, the messages sent from people will arrive when they were sent. But, once the screen has been off for some time, that's when SMS arrives delayed/after phone restart and MMS are just a lost cause. I'm on the TMO service, and trying to contact them have been less than helpful. Literally, they just told me to text myself, and when I said "yes, the text arrived" they assumed the problem was fixed despite me telling them IF I'M LOOKING AT MY PHONE, MOST OF THE TIME THE TEXT WILL ARRIVE. So, I'm also partially ranting about their customer service. I've tried disabling the WiFi, I've already swapped the phone, I've tried tinkering with some of the settings about having data run while phone is off, and nothing has fixed the issue.
Thanks for bringing the thread back up. I have noticed that I have intermittant text sending issues, too. As well as receiving issues (it has been about 3 days now since my wife received the same MMS sitting right next to me with her SGS4. I didn't pay attention if they were when I was connected to wifi, etc, but I just tried disabling volte and will update as I come to more conclusions.
Come to think of it, I have another weird thing with group messages. When I respond, I'll get the same text I send out back, from myself.
Omg this is happening. Seriously nothing but disappoint on this phone on t-mobile. No group text, and trouble sending out some sms.. Hope for an update. Battery has been dying faster too 17 hrs. And sony remote play is just choppy now....3 month on this phone. Sad
Sent from my D6616 using XDA Free mobile app

SMS going to wrong recepient

This has happened twice now. The first time I thought it was a fluke, now a second time in two days I am getting concerned. I am using Google Messenger for SMS/MMS. The problem is that somebody sends me a text message and I reply to their message. My reply goes to a completely different person and the original sender never receives my reply. These are not group messages, just a single SMS.
Anybody else having this issue? I will have to switch back to my Nexus 6 if this keeps happening.
Known bug. Use Hangouts for SMS until it's fixed.
I got a text from amazon that my packaged was shipped at it showed coming from my brother. I too am using messenger. I don't like hangouts...
Yep same here, it's broken. I would say use Textra for a similar feel to messenger. Hangouts is broken too, but in a different way. It will send photos sideways if you use the paper clip in a message thread. If you use the share function in gallery it will send it fine.
I have been using Google Messenger since it came out on two other devices and have never experienced this issue until using it on the S6. I have found if I clear the app data for Messenger messages show up from the correct sender temporarily. WTF?
I came here to post something similar. I set up my dad's S6 the other day, and today he told me that if he goes into the Contacts app, selects a contact, and hits the text icon, it picks the wrong contact to send to. I tried this on numerous contacts, and it happens on all of them. If he adds them manually to a message through the Messenger app, this doesn't happen. Bizarre bug. Any ideas?
Happened again yesterday. A coworker sent me a text and it showed up from a completely different person. Guess I have to back to hangouts for now ugh...
Recurring Problem
I highly doubt the problem will be fixed soon. This bug has been blatant in all Samsung products I have had since 2007; however, it happens somewhat seldom and slightly random and the only idea I have for reproduction is:
Receive a message from person A
Read message from person A
Receive message from person B.
Open message from person B while still in the thread with person A's SMS.
reply to person B.
Watch as person A reads your reply to person B and person B never gets anything.
I'm not sure if this always reproduces it, but when I saw this happen AGAIN with my new S6 I was instantly reminded of my past with Samsung products - even prior to Android.
Same Issue--- Almost 2018 Now
I use a fully updated LG RIsio (low grade phone I know), and and the latest version of FB Messenger app for SMS. Several times in the past few months I have constructed a text for a recipient, with the intended recipients name on display as a write, hit send, and suddenly the completed text is sent to a seemingly random contact in my phone, and the deed is done.
This is insane. How do I stop this. I am gripped with the fear of something incriminating going to a family member or a coworker or manager. Why am I not hearing more about this in 2017? Most of the posts on it are from 2010. Did it never get fixed? Did it come back?
Please advise. This is the kind of oversight that can potentially ruin lives and merit a class action lawsuit.

not receiving some text messages

For some reason I am not receiving all text messages . Random texts will not show up on my phone even though they show sent on the other person's phone. Getting frustrating bc I have missed some important texts. I googled the problem and it there was an article from 2 days ago about the issue without a fix available. FYI I am on the TMobile Galaxy S8+ ....anyone else experience this issue? Anyone know of a fix?
i doubt its the phone its probably a bug on your account from tmo
We need to get this to thread going. It's a big discussion topic on Reddit and articles are showing up on Android sites.
I'm with Telus in Canada. I've been using the Android Messages app. I have no idea how many texts I'm not getting but there's one friend who's asked me a couple of times if I got their text and I've said no. I've seen screenshots from them that show the texts they sent. That person actually uses an S7 with default Samsung Messages app.
There's another case today where my kid's school sends messages to parents via both text and email. I always get their messages twice. Once via text, the other via email. Today I only got an email message, so clearly it's not just texts from one person not getting through.
Just received some texts from two days ago. Not all texts, but the last few that never showed up. Maybe something is getting fixed?
As of yesterday I still have been missing some texts daily
Did you recently switch from iPhone? Sometimes iMessage messes up senders that use an iphone, and you wont get it.
On the flipside, though, there does seem to be an issue with texting anyways, or MMS. Like the videos look like ****, or, I have even seen messages that delayed WEEKS come through. For example, my wife uses Handcent, I use Samsung Message app. Over a month ago, my brother in law sent her a pic of our dog, which she forwarded to me...but I didn't get it until a month later, when she accidentally opened the stock messages app, instead of the Handcent app she usually uses. Then, I got all the damn replies a month late from the related group messaging.
This was happening to me weeks ago so is nothing new. Unsure why it's suddenly become such a worldwide issue in the last few days.
I've tried every SMS app going as well as the stock one and it doesn't matter which I use. The messages still didn't arrive.
My S8+ was bought factory unlocked in the UK and it's on the 3 network.
This definitely exists. I have narrowed my issue to long text messages that would be split into 2 or more. I have since switched to the Android Messaging app and no longer have the issue..... I would try it...
My issue existed with the native Samsung Messenger app.

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