Hangouts as an SMS not working - Nexus 5 Q&A, Help & Troubleshooting

I just set up my n5 earlier today and I'm not receiving any text messages or MMS at all. I'm on Att . has anyone had this issue or have a fix for it?
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builtboosted said:
I just set up my n5 earlier today and I'm not receiving any text messages or MMS at all. I'm on Att . has anyone had this issue or have a fix for it?
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Yup. Called AT&T, all setting were fine, so I downloaded Textra SMS and everything works now. It's not a solution to the Hangouts issue, but it's getting it done for now.

i have a problem with MMS in hangout app, friend of mine sent me a multiple pictures but when i click on the photo to go in the full screen it only open the last picture he sent to me

Related

Handcent mms problem

I recently downloaded handcent to replace the stock messaging app and I like it a lot, the only problem is that when I try to send a picture message, it only shows that I sent one, but the person receiving it gets the same picture two or three times and I'm not sure what the problem is. Any advice?
Use the regular messaging app to send an MMS
Ya even before I knew about that problem I sent pictures throw the default messenger.
Sent from my SAMSUNG-SGH-I897

Group MMS not working (AT&T)?

Hi everyone,
I'm having an issue with MMS group messaging on my Nexus 5 using google hangouts. When i send a attempt to send a group MMS (text only), my phone simply sends individual SMS messages to each of the recipients. Similarly, if someone includes me in a group message, I receive it as an SMS coming only from the sender (can't see the other recipients).
This used to work flawlessly for me until about a month ago, and then it suddenly stopped working and i cannot figure out the cause.
Some other info that might be useful: I'm on AT&T, running CM11 nightlies, and am using the version of hangouts released yesterday (though it did not work on the previous version either). I have tried both the AT&T LTE (default) and AT&T Phone APNs and neither seem to work. I also tried using the stock MMS.apk and had the same results when trying to send group messages.
Any info on this issue would be very helpful, thanks!
Just wanted to add that a friend of mine who is also running hangouts on CM11 (although on verizon) has a check box for enabling group messaging in the hangouts SMS settings, and this option is absent from my phone
dubstone said:
Just wanted to add that a friend of mine who is also running hangouts on CM11 (although on verizon) has a check box for enabling group messaging in the hangouts SMS settings, and this option is absent from my phone
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Just curious, did you try deleting hangouts and re-downloading the new apk? Maybe something got corrupted when flashing a CM11 update? Or possibly the gapps from that flash?
Sent from my Nexus 5 using Tapatalk
dubstone said:
Just wanted to add that a friend of mine who is also running hangouts on CM11 (although on verizon) has a check box for enabling group messaging in the hangouts SMS settings, and this option is absent from my phone
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Did you ever figure this out? Same issue, nexus 5.
jxr94 said:
Did you ever figure this out? Same issue, nexus 5.
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same issue here on sprint nexus 5 and cm11. really annoying!
Try a different sms app.
Sent from my Nexus 5 using XDA Free mobile app

[Q] Google Hangouts Group MMS - Sprint

Anyone else having trouble with google hangouts and group MMS? There used to be a setting where I could enable/disable but one day it was turned off somehow and defaults to SMS without any way to change it.
The setting appears fine in the Cyanogen Messaging app and MMS working fine otherwise, just doesn't seem to be working in hangouts.
hckyplayer024 said:
Anyone else having trouble with google hangouts and group MMS? There used to be a setting where I could enable/disable but one day it was turned off somehow and defaults to SMS without any way to change it.
The setting appears fine in the Cyanogen Messaging app and MMS working fine otherwise, just doesn't seem to be working in hangouts.
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Also having the exact same issue. From what other people have said it might be an issue with the SIM?
http://forum.xda-developers.com/showthread.php?p=52390158
From the thread right below this.
Sent from my Nexus 5 using Tapatalk
flomexico said:
http://forum.xda-developers.com/showthread.php?p=52390158
From the thread right below this.
Sent from my Nexus 5 using Tapatalk
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Thanks, but I already tried that. My phone number is displayed correctly in Settings and when I download that APP my number is already correct in there as well.
Anyone have any updates on this? Also what roms is everyone using? I am seeing the issue consistently on Cyanogenmod but haven't tested a Stock Rom yet because of how long it takes.
I am sure the issue has to do with no one knowing what to do with a Sprint SIM card, since they didn't really exist before.
Does anyone have this working w/ stock 4.4.4 and Hangouts?

MMS issues using Google Messages on WiFi

Anyone else not able to send MMS messages or gifs when connected to WiFi using Google Messages?
I've been using Google Messages and Gboard forever on everyone I've owned but with the S8+, while connected to WiFi, messages just hang. Sent messages always say "sending" and messages sent to me show constantly as downloading. It's not until I toggle WiFi off that the messages come through.
Sent from my SM-G955U using Tapatalk
Yea noticed this as well. Had to stick with stock messages.
coldconfession13 said:
Yea noticed this as well. Had to stick with stock messages.
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Totally sucks. I spoke with at&t and they said they have communicated with their Samsung rep and it's a known issue.
Sent from my SM-G955U using Tapatalk
I had a weird issue with Google Messages, when I'd send a screenshot to someone, they said it was perfectly clear. However when I was in the messages thread and clicked on the screenshot it came up very blurry. (Sprint version) The original screenshot in Gallery looked fine and it did on the device receiving the message. Kinda strange.
I use signal and haven't had any issues. You sure it's not google related?
I can't send or receive mms while on WiFi calling. Stock message app or Google s message app. Got a ticket in with t-mobile now. I've gone back to factory twice still not working.
I also have this issue. I can confirm as told by an AT&T rep on the phone that it's a known issue apparently . I was told they were looking into it, but no idea when an actual solution is coming.
Glad I'm not the only one.
Yea , all of us are in the same point. It's an issue with the phone not properly handing off the connection from WiFi to data in order to send the MMS message while you're connected to WiFi. We're all hearing from our carriers it's being investigated so let's hope a patch is due sometime soon?
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dc82 said:
Anyone else not able to send MMS messages or gifs when connected to WiFi using Google Messages?
I've been using Google Messages and Gboard forever on everyone I've owned but with the S8+, while connected to WiFi, messages just hang. Sent messages always say "sending" and messages sent to me show constantly as downloading. It's not until I toggle WiFi off that the messages come through.
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How do you send gifs with google messenger?
Google keyboard (Gboard)
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No SMS/MMS on Verizon

*SOLVED* (See my post #11)
Hello all,
I'm having trouble getting any text on my U12+. I've seen one other case on androidCentral forums but not much of any results. Figure i would chime in and see if anyone else figured this out.
I had this issue as well. I had to go to a Verizon store and get a new sim card, which he activated in my old HTC 10 then put into the U12+. After that the tech suspended my sms service then reactivated and I was good to go. The only issue I have is that I can not receive MMS messages from any 3rd party app, so I am stuck using the stock one.
Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).
Icculus760 said:
Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).
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Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk
Unmoses said:
Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk
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Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.
Icculus760 said:
Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.
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I emailed textra support over the weekend and after running through all the settings, they had me install android messages and that did not work with MMS as well. I tried with a few other 3rd party apps and they came to the conclusion that it is an android Oreo bug and they can't do anything to fix it.
Thanks everyone! I will try the steps mentioned above and report back.
Interestingly enough mms receive works for me on Verizon messages and the default htc text app. It does not work (just receiving pics) in Textra or Android messages. This feels like an OS side issue? I was on the phone with tier 2 support when I first got it and they reprovisioned twice. Then said just use the apps that work lol
Sent from my HTC U12+ using Tapatalk
Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.
daillcyruz said:
Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.
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That's what my issue is. Can send but not receive. Haven't called yet. I'm going to in just a bit. Will report back.
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
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OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %
daillcyruz said:
OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %
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Awesome!
Glad it's working for someone else ?
THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
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Click to collapse
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.
Jarras said:
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.
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All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.
THUNDEROID said:
All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.
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Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.
Jarras said:
Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.
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Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.
Icculus760 said:
Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.
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Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?
Jarras said:
Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?
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Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself
Icculus760 said:
Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself
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Pulse works great, wonder why other apps are having issues. Thanks for the recommendation!

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