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Just got the nexus s and put it on the lowest setting of brightness. What I noticed first was the pulldown bar was brownish red. Is this just a feature of the s.amoled screen or is mine different?
Anyone have this?
Sent from my Nexus S using XDA App
baolongn said:
Just got the nexus s and put it on the lowest setting of brightness. What I noticed first was the pulldown bar was brownish red. Is this just a feature of the s.amoled screen or is mine different?
Anyone have this?
Sent from my Nexus S using XDA App
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Click to collapse
On lowest screen brightness, the pulldown shade is just a more muted shade of the two greys that it is on brighter settings on my phone.
You've got no mods installed?
It doesn't look like grey at all. It looks like a pretty dark maroon. And I don't have any mods to the phone. Do you think the screen is faulty?
Sent from my Nexus S using XDA App
baolongn said:
It doesn't look like grey at all. It looks like a pretty dark maroon. And I don't have any mods to the phone. Do you think the screen is faulty?
Sent from my Nexus S using XDA App
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Click to collapse
Does it look normal at middle and highest brightnesses? Should be shades of grey on a stock unmodded phone.
If you go to this link on the web browser in the phone, does the colors match what they look like on your computer? http://www.pptfaq.com/webcal.gif
There's definitely something not normal; not a hint of red or maroon on mine.
You've rebooted, right? Hate to suggest it, but a factory reset might clear any software caused issue before we have to say it's faulty hardware.
the shades of grey between 249 and 251 are reddish/maroon and further down the spectrum, its the same.
could it be a hardware issue? thinking of just going back to BB..
baolongn said:
the shades of grey between 249 and 251 are reddish/maroon and further down the spectrum, its the same.
could it be a hardware issue? thinking of just going back to BB..
Click to expand...
Click to collapse
Yeah, it doesn't sound right to me, without actually seeing the phone.
You're going to have to try two things, the order of which is just a matter of which is more convenient to do:
1) Look at someone else's phone and see if it looks the same. If there's a Best Buy nearby go in and ask to see the demo phone turned on and look at the same screens. If the other phone you look at is the same, maybe it's just your perception, it they're different, then you know for sure you have a problem.
2) Do a factory reset just to make sure there's not a software glitch. After the reset, don't add any new apps or play with any settings until you've checked the colors to see if they're the same or have gone back to the normal greys. If same, bad hardware in my opinion, if back to normal, obviously a software glitch.
The reason I say the order you try either of those above is just personal convenience opinion is that if you're going to exchange the phone, you're going to want to factory reset (and wipe the sd card!!!) before handing the phone back to Best Buy, so if resetting up the phone isn't that big a deal to you, doing it first to troubleshoot might save you a trip to Best Buy. Reset is easy enough, though, to do right in store if you opt for the store visit first.
Let us know what you find out either way.
Will do. Thanks a lot!
Sent from my Nexus S using XDA App
I have the exact same problem. This has happened to me three times, with three different Nexus S. I've seen a non-defective Nexus S working before, so I knew they were defective. Check YouTube reviews in HD and you will see the difference.
I had to drive 200 miles each time, just to swap this phone. During my third (and last visit) I was harassed by a Best Buy Mobile employee, who implied I was lying. He didn't want to swap it for me. It was an unbelievable situation.
He took my cellphone and ID inside and brought it back 15 minutes later saying he compared to another one, and the "defect" was in my settings. I told him it wasn't (I tried everything before driving there), and showed him the brownish/reddish tint. He told me (very impolitely) that unless I could show him the defect, he wouldn't swap it. I told him I would be pleased to, if he brought another Nexus S so I could show him the difference. He declined to do so.
(Please bear in mind that in every single return I've made, I kept the phone in intact conditions. I didn't remove ANY STICKERS. There were no marks -not even finger prints - on it. Everything was wrapped up.)
Still, he swapped my phone, saying "this is your last time, you made me lose more money than the very few dollars I would've made with you".
I was threatened, he wrote "No more returns" in my receipt, and said I would be black listed so there would be no chance of me ever swapping this phone again.
Not surprisingly, the "new phone" has the same problem.
It just amazes me how little costumer service skills was shown. I drove 200 miles. Twice (one of the times I was able to go back to the store before driving back home). I had to leave my job earlier. I need my cellphone for work. Instead of receiving apologies for this very unfortunate problem, I was humiliated in front of the entire store.
I can't exchange it now, am "black listed" and with a defective Nexus S. I will try to contact Samsung as they might be a bit more approachable than Best Buy.
I would have went straight for the store manager if an employee treated me like that. If that didn't do it a call to their corporate HQ would have done wonders. That behaviour is 100% wrong.
Sent from my Nexus S using XDA App
Zardos66 said:
I would have went straight for the store manager if an employee treated me like that. If that didn't do it a call to their corporate HQ would have done wonders. That behaviour is 100% wrong.
Sent from my Nexus S using XDA App
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He told me he was the "Store Manager". When I inquired whether he was the General Manager for the store, he told me Best Buy Mobile is a separate company. I read a bit on it, and apparently this is not entirely true.
I will try to contact corporate HQ. I'm unsure what are the odds of being heard by Best Buy, though.
Thanks for the tip.
Mine has a reddish brown tint as well on lowest brightness. But then again I have a screen protector on. I am on CM7.
Sent from my Nexus S using XDA App
peeturr said:
Mine has a reddish brown tint as well on lowest brightness. But then again I have a screen protector on. I am on CM7.
Sent from my Nexus S using XDA App
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Click to collapse
Most likely it isn't the screen protector;
Mine has the same reddish brown tint even in different brightness settings. It just becomes less noticeable, but it's there, and it's different than what a regular Nexus S looks like.
I have this problem on my Nexus too, gawd this pisses me off. I just returned a MT4G because the screen sucked. I have a VIbrant as well and the screen on the Vibrant is a million times better. Good thing I still have exchange time and the 10 dollar a month insurance.
Is this something worth bringing back to bestbuy? Like is it a defect or just a consequence of the technology?
Sent from my Nexus S using XDA App
peeturr said:
Is this something worth bringing back to bestbuy? Like is it a defect or just a consequence of the technology?
Sent from my Nexus S using XDA App
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its not a defect when you buy brand new nexus s it has that but it will go away as you use your phone.
2012iawait said:
its not a defect when you buy brand new nexus s it has that but it will go away as you use your phone.
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It looks terrible, I don't see how it wouldn't be a defect. It turns cyan into a green color, it's ridiculous.
j0hnZ said:
It looks terrible, I don't see how it wouldn't be a defect. It turns cyan into a green color, it's ridiculous.
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I couldn't agree more.
j0hnZ, do you have the same problem?
Sometimes I wonder whether this could be a manufacturing problem with a certain batch/series of phones. I got my Nexus S around the Seattle area.
fishfuse said:
I couldn't agree more.
j0hnZ, do you have the same problem?
Sometimes I wonder whether this could be a manufacturing problem with a certain batch/series of phones. I got my Nexus S around the Seattle area.
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I have the problem, I'm returning it to stock and exchanging it today. I also have a Vibrant and it's supposed to have the same screen but this is ridiculous. I bought mine by the Tacoma Mall yesterday.
j0hnZ said:
I have the problem, I'm returning it to stock and exchanging it today. I also have a Vibrant and it's supposed to have the same screen but this is ridiculous. I bought mine by the Tacoma Mall yesterday.
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Click to collapse
Keep us updated if your newer one has the same issues. Considering exchanging mine as well.
Sent from my Nexus S using XDA App
Well I took it in, I compared it against my Vibrant for them. Then we checked it against the demo model, which they said came from another batch. Both of them had the issues, I went ahead and took a different Nexus back and it still has the issue. So I don't know maybe this is just a Nexus S thing that nobody else notices unless they came from a Galaxy S.
To me it takes away from the samoled look, it looks like every other phones screen now. I can't change it though so whatever...
Is anyone having a problem with the screen, well the phone, clicking when you touch the corners? Over the past few days it seems like the actual phone and back cover are not connected tightly resulting in a click sound and feel when typing on the keyboard. I have tried to re-seat the back cover with no luck. I am going to try and get an exchange today but the whole design around a uni body phone worries me long term.
I've posted the same thing and you're not alone. What you can do is put a paper inside the case and it'd resolve your problem for now
Sent from my HTC Sensation 4G using XDA App
You need to return that **** asap!
Sent from my HTC Feeling.
There appears to be some build quality issues with some devices out there last night I discovered that vibrate doesn't work on my phone.
check out my 1st and 2nd post in this thread just called T-Mobile and they're overnighting my phone, I love this phone but this is the first phone I had to exchange twice
Mcp,
Unfortunately I have to go threw hell to get mine replaced since my wife is an employee.
Bad vibrations... lol
I noticed on mine the vibration is very mild compared to say the MyTouch 4G.
RickCain said:
Is anyone having a problem with the screen, well the phone, clicking when you touch the corners? Over the past few days it seems like the actual phone and back cover are not connected tightly resulting in a click sound and feel when typing on the keyboard. I have tried to re-seat the back cover with no luck. I am going to try and get an exchange today but the whole design around a uni body phone worries me long term.
Click to expand...
Click to collapse
I have it to, actually dont know if I should take it so seriously.
Yhe it clicks a little but nothing serious.
Yup, my one day old sensation also clicks and make that noise when I press on the bottom right of the screen, just like yours. Also, the capacitive buttons are unevenly lit. This is my second unit, and I am very disappointed. I returned the first one because of a wacky battery. Build quality on that one was perfect. I might return this unit also.
Any other folks with the same issue?
Sent from my HTC Sensation 4G using XDA Premium App
darkdelusions said:
Mcp,
Unfortunately I have to go threw hell to get mine replaced since my wife is an employee.
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Click to collapse
Just called walmart and they're out of stock and I can only return/exchange at that walmart I would just return it and go to another store but its more expensive. Guess I'll call tomorrow and do a warranty claim
mcp2009 said:
Just called walmart and they're out of stock and I can only return/exchange at that walmart I would just return it and go to another store but its more expensive. Guess I'll call tomorrow and do a warranty claim
Click to expand...
Click to collapse
How would you know if T-Mobile would do the warranty claim with a new device?
Sent from my HTC Sensation 4G using XDA Premium App
i got the same problem.. didnt think it was a big deal.. im more concerned about data issues and root.. got mine on craigslist so i cant exchange right? i would have to take it up with htc correct?
when you exchange it.. do they charge you again?
i sent in my phone and they ordered me a new phone i received a charge of 291 dollars ontop of the previous 280
mike2518 said:
How would you know if T-Mobile would do the warranty claim with a new device?
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
I already talked to them and they were ready to overnight the replacement phone but they said they couldn't because I'm in my buyers remorse period
the bottom right corner seemed loose for me too, but i din't care that much and now, after using it for about 2 weeks it fits tight. don't know what happened.
anyone with loose buttom right corner and now its tight ???
what did you do ??
mine is loose too !!!
thats my second unit too... the first one made crackling noises when typing messages. this one is better ... but with loose corner !!!
mine is more like a loose right side. you can physically feel the screen go in to the back cover
xnifex said:
mine is more like a loose right side. you can physically feel the screen go in to the back cover
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Click to collapse
Yes, my first unit was flawless, I would have kept it if not for the wacky battery. This one annoys me every time I press on the right lower portion. I'm weighing my options, I only have 3 days left to exchange/return it to walmart
Sent from my HTC Sensation 4G using XDA Premium App
Got the same problem.
Tomorrow i am gonna switch back covers and see if it is the issue.
I think when you take the back cover of to many times the right side will show this problem.
Greetz.
Happens to my phone as well only if I press the right point. That sounds come from the battery. Pull the backcover and press on the battery then you'll hear some clicks. But I couldn't figure out how to solve that. Even putting paper didn't help.
Hey everyone, today I noticed a small white spot on my screen as I was using Google now. It doesn't just appear on light backgrounds, its always there, but more noticeable on light wallpapers.
I need to know if I would be covered by warranty and if they would replace it with this issue, or if there is a fix, that would be great. A picture is attached.
Thanks to anyone that can help and if you have questions just ask me.
Sent from my Nexus S using Tapatalk 4
My sister's tablet did that when she accidentally shut it in the car door (didnt break GTab 2 7) but it did leave a mark similar to that.
theatomizer90 said:
My sister's tablet did that when she accidentally shut it in the car door (didnt break GTab 2 7) but it did leave a mark similar to that.
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Click to collapse
Would they replace it? I have ocd and this is making my very agitated when I use my tablet.
My brother says they won't even see it and then they'll laugh at me.
Sent from my Nexus S using Tapatalk 4
I do have the warranty card that says its covered for 24 months, but I haven't filled it in, will this effect me? I got or in Argos for Christmas.
Sent from my Nexus S using Tapatalk 4
TechMitchell said:
I do have the warranty card that says its covered for 24 months, but I haven't filled it in, will this effect me? I got or in Argos for Christmas.
Sent from my Nexus S using Tapatalk 4
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Click to collapse
No, a lack of a filled in warranty card shouldn't affect anything. Take it to Argos or send it to Samsung for repair. They will not charge you providing you didn't cause it. I've heard good things about Samsung's support.
mr.fast said:
No, a lack of a filled in warranty card shouldn't affect anything. Take it to Argos or send it to Samsung for repair. They will not charge you providing you didn't cause it. I've heard good things about Samsung's support.
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Click to collapse
Thanks, I definitely didn't casuse it as I have never droppednit and it has a screen protector and a zenus case on, great advice
Sent from my GT-N8010 using Tapatalk HD
TechMitchell said:
Thanks, I definitely didn't casuse it as I have never droppednit and it has a screen protector and a zenus case on, great advice
Sent from my GT-N8010 using Tapatalk HD
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No problem.
Did the issue get resolved?
mr.fast said:
No problem.
Did the issue get resolved?
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Click to collapse
I haven't taken it back yet as my parents don't think it's a big issue. I'm being persistent though, maybe by the time the new generation is out they'll realise how irritating it is to someone with OCD.
Sent from my GT-N8000 using Tapatalk HD
TechMitchell said:
I haven't taken it back yet as my parents don't think it's a big issue. I'm being persistent though, maybe by the time the new generation is out they'll realise how irritating it is to someone with OCD.
Sent from my GT-N8000 using Tapatalk HD
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Click to collapse
If it was mine I'd struggle too.
Not too sure if Samsung would fix it for you, it does seem minor. I would be affected too. I'm quite sure that whenever you turn the screen on, your eyes automatically goes to that spot.
Have you tried cleaning the screen? The spot could be there because it was rubbed too much. You can try zippo lighter fluid to clean it the whole screen. Avoid the non-glass areas though. Take it to Samsung if it doesn't work.
If Samsung refuses to fix it... I would try a screen protector.
Nikorasu said:
Not too sure if Samsung would fix it for you, it does seem minor. I would be affected too. I'm quite sure that whenever you turn the screen on, your eyes automatically goes to that spot.
Have you tried cleaning the screen? The spot could be there because it was rubbed too much. You can try zippo lighter fluid to clean it the whole screen. Avoid the non-glass areas though. Take it to Samsung if it doesn't work.
If Samsung refuses to fix it... I would try a screen protector.
Click to expand...
Click to collapse
You can move the "dot" around on the screen (different locations). On my watch it comes and goes. I think it may have something to do with the fitness app. It is certainly no defect on the screen.
Hey, all.
I have the 32 GB Black Nexus 5 model, but in my clumsiness, I dropped the phone in some water. After freaking out, I turned off the phone, dried it out as best as I could and then left it in rice for a few days. My stupidity cost me much, though, as the phone doesn't seem to turn on; it appears to be completely dead. The phone was purchased from the Google Play store, so I doubt I could get the phone replaced for any sort of fee less than the price of a new phone.
My question is this: how can I proceed from here? Is there anything I can do with my dead Nexus 5? Could I sell it for parts? Is there a website -- besides eBay or Craigslist -- where you can do that sort of thing? Aside from a minor scratch in the screen -- the screen has to be off and in direct light to even see it -- the phone is in tip top shape. Thanks in advance for the advice.
SiliconMage said:
Hey, all.
I have the 32 GB Black Nexus 5 model, but in my clumsiness, I dropped the phone in some water. After freaking out, I turned off the phone, dried it out as best as I could and then left it in rice for a few days. My stupidity cost me much, though, as the phone doesn't seem to turn on; it appears to be completely dead. The phone was purchased from the Google Play store, so I doubt I could get the phone replaced for any sort of fee less than the price of a new phone.
My question is this: how can I proceed from here? Is there anything I can do with my dead Nexus 5? Could I sell it for parts? Is there a website -- besides eBay or Craigslist -- where you can do that sort of thing? Aside from a minor scratch in the screen -- the screen has to be off and in direct light to even see it -- the phone is in tip top shape. Thanks in advance for the advice.
Click to expand...
Click to collapse
Any chance you could take it apart and dry it out completely? There are plenty of teardown guides and vids.
Sent from my Nexus 5
PhilipTD said:
Any chance you could take it apart and dry it out completely? There are plenty of teardown guides and vids.
Sent from my Nexus 5
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Click to collapse
I suppose I could try that. Wouldn't I have shorted it from trying to turn it on, though?
SiliconMage said:
I suppose I could try that. Wouldn't I have shorted it from trying to turn it on, though?
Click to expand...
Click to collapse
That could be, but the reason I mentioned it is that my wife dropped her SIII in the toilet once (and then tried to turn it on), but I was able to save it with a teardown.
Although, in retrospect, I really wonder if all that trouble was worth the price of a new phone.
Sent from my Nexus 5
PhilipTD said:
That could be, but the reason I mentioned it is that my wife dropped her SIII in the toilet once (and then tried to turn it on), but I was able to save it with a teardown.
Although, in retrospect, I really wonder if all that trouble was worth the price of a new phone.
Sent from my Nexus 5
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Click to collapse
Well, I don't really have anything to lose. So, it might be worth a shot. Thanks for the advice.
SiliconMage said:
Well, I don't really have anything to lose. So, it might be worth a shot. Thanks for the advice.
Click to expand...
Click to collapse
No problem.
Sent from my Nexus 5
http://www.ebay.co.uk/itm/PHONE-RES...UK_Mobiles_Accessories_RL&hash=item3cd98f969b
Try this or get some silica gel and put it in a plastic bag with the phone. Wouldn't hurt to remove at least the backplate though, as it is very easy to do so.
First one had dead pixel right in the middle of the screen. Second phone kept getting the battery overheating message and would not let me use any apps besides the phone app. Exchanged for my third this morning...so far so good. Even worse news however, is that while I was getting my last phone there was another guy in there getting an exchange on his Note 5 for the screen going bad. He said it started out in the upper left hand corner and eventually just spread throughout the entire screen. He said he had the phone for about a week and a half. Needless to say, I'm slightly worried that Samsung may have rushed this out just a bit too quickly. Time will tell I suppose. Happy otherwise
Sent from my SM-N920P using Tapatalk
I'm on my second. The first one had an issue with the glass not being fused with the display properly. There were small gaps between the glass and the display. Not really a huge issue but in certain colors you can notice it.
But most, if not all, devices have their issues and bad batches, defects etc..
I just posted about me being on second note not even in a week. Screen went dead, flickers green.
Sent from my SM-N920P using Tapatalk
I personally think Samsung rushed this device and we're paying for it. Disappointed. .. but still like it over my S4
Yea, not knocking the phone...seriously a bad ass phone for sure...best out there right now as far as I'm concerned. Just stating my experience so far. Third phone holding up so far
Sent from my SM-N920P using Tapatalk
Haven't had one issue since the release of the phone. I'm shocked you guys are having those issues.
Sent from my SM-N920P using Tapatalk
Savant said:
Haven't had one issue since the release of the phone. I'm shocked you guys are having those issues.
Sent from my SM-N920P using Tapatalk
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Notbing to be shocked about. Everything has a error rate. Some note 5's have defects, most do not.
I am a technician at Sprint retail location. I have seen all these issues, but very few and far between. It's not anything that I'm worried about, as I purchased a note 5 as well. Sometimes you get some bad luck.
My wife's new Note5 has had a few spells where it wouldn't ring for incoming calls or text, any thoughts on this?
schlepprock said:
My wife's new Note5 has had a few spells where it wouldn't ring for incoming calls or text, any thoughts on this?
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If you haven't already, try ##72786# in the dialer.
Also make sure her network connections are set to LTE/CDMA and not Automatic. I've had a lot of service issues come in due to being set to automatic.
bosswick said:
If you haven't already, try ##72786# in the dialer.
Also make sure her network connections are set to LTE/CDMA and not Automatic. I've had a lot of service issues come in due to being set to automatic.
Click to expand...
Click to collapse
Thanks, I did set it to lte/CDMA but haven't done the ##72786# thing yet. It's done it twice, she's had it for a week now. You can call her and it goes straight to vm and not even ring.
If the problem persists, take it into a corporate store and have them 14 day exchange it for a new device. I would give it a few days after re-provisioning (the 72786 code) to see if it happens again. But be sure to do it within those 14 days (day 1 does not count, so it is 14 days after the day of the sale) so you are guaranteed to get a new device, although I am sure there aren't any reconditioned devices for the note 5.... yet.
edit: a word.
Thanks, yeah this Note5 was a replacement for a broken Note4 through asurion. Other than this little hiccup it's a very nice phone.
schlepprock said:
Thanks, yeah this Note5 was a replacement for a broken Note4 through asurion. Other than this little hiccup it's a very nice phone.
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Click to collapse
Talk about lucky
Sent from my SM-N920P using Tapatalk
Yeah she likes it, I do too to be honest.
In that case, you have device protection, where if it is not working they will replace it in store. Just try to do it within 30 days where it doesn't hurt the tech's numbers.
But yes, you did get lucky, but not very surprisingly seeing as Note 4, even reconditioned, inventory is non-existent. Quickest I've ever seen a note series phone go off planogram and end of life.
Samsung can't fix these phones.
Sent mine in for the bottom of the screen not working, they say it's BER, and they can't fix it NO MATTER WHAT I WANT TO SPEND. I asked the guy over and over "If a board in my Samsung TV goes bad, you will replace it, but not in your flagship phone?" his answer was no they won't fix it.
They say it has water damage, which is hilarious. I MAY have pulled it out of my pocket, in it's case, in a drizzle once and in 3 weeks it's ruined?
If you don't have an otter case or something that completely encompasses this phone to keep the water out, I suggest you get one.
I've dropped a phone in a tub of water that is still working fine, a few drops on this phone and it's done.
I have to agree, I bet this phone gets a really bad reputation pretty quickly for being a super poor design.
hayabusa1300cc said:
Talk about lucky
Sent from my SM-N920P using Tapatalk
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All Note 4's are being replaced with Note 5's. If you start a claim online right after confirming you had a Note 4 it says it will be replaced with the Note 5 due to them not having Note 4's anymore.
Well my mother in law went to a sprint store having issues with her Note4, they had to order her a new phone and they sent her another Note4.
schlepprock said:
Well my mother in law went to a sprint store having issues with her Note4, they had to order her a new phone and they sent her another Note4.
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Click to collapse
Sprint stores use a different company for replacement devices vs. Asurion. I do know that we are still replacing Note 4's with Note 4's in store, though it is on back order. Asurion is probably giving out Note 5's due to their vendor not being able to get an ample amount of Note 4's to offer next day replacements.