I have a S7 from AT&T, non-edge. I have the lock screen setup with the fingerprint reader and a pin code.
95% of the time, the fingerprint scanner works the first time.
4% of the time, it will work the second time.
1% of the time, it does something VERY strange. If it fails the first and second time, it will NOT unlock the screen using the fingerprint reader unless i enter the pin code. It will let me keep trying my fingerprint, but it will says its not valid. I can enter the pin code, unlock the phone, relock, then boom, the fingerprint reader works again. Its like once it fails twice, even though the phone lets you keep trying, it doesn't really read it.
Has anyone else experienced this? It's very annoying and I am wondering if I should RMA, or if this is a software issue.
Finger print scanner indeed suck.. Just make multiple imprints of same finger.. Get every angle possible.
Only time I have to enter my pin is when I reboot the phone. It wants my pin instead of my fingerprint. After that first time though the fingerprint is all I have to do.
when entering a fingerprint each time change the angle of the chosen finger slightly as you press the home key having multiple images at diff angles lessens the chance of not getting a match.
Sent from my SM-G930F using Tapatalk
This has taken some getting used to, coming from the Nexus 5x... its fingerprint scanner is so much better.
On the nexus, you go from a black locked screen straight to the home screen in a split sec with a touch of the scanner that's way more accurate and gets it 99% of the time .
With the S7, I'm having to press the power/home button, then scan, which gets it right more like 65% of the time. And is a 2 step process. Or hold the home button down and try to time it just right- too soon and it doesn't read.. too long and i open google now... haha too complicated. I'm almost thinking there's an issue with mine it's so inaccurate. Or maybe i'm just spoiled to the nexus...
Bottom line= LG & Google implementation= much much better.
Chronzy said:
This has taken some getting used to, coming from the Nexus 5x... its fingerprint scanner is so much better.
On the nexus, you go from a black locked screen straight to the home screen in a split sec with a touch of the scanner that's way more accurate and gets it 99% of the time .
With the S7, I'm having to press the power/home button, then scan, which gets it right more like 65% of the time. And is a 2 step process. Or hold the home button down and try to time it just right- too soon and it doesn't read.. too long and i open google now... haha too complicated. I'm almost thinking there's an issue with mine it's so inaccurate. Or maybe i'm just spoiled to the nexus...
Bottom line= LG & Google implementation= much much better.
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Click to collapse
Press and depress the home button quickly, but instead of taking your finger off the button immediately, keep it on there lightly touching for a split second. It's not that difficult.
It works for me on the first try 95% of the time. The other times it's my fault for not covering the button but instead getting just a corner of it.
I also set it up with both thumbs and both index fingers and it works with all. I'm quite pleased
I've been having aroung 50% success rate on the first time with the fingerprint scanner and about 95% on the second attempt. I don't know if I'm doing anything wrong. I've made the fingerprint profile many times, change position and angles but I still can't get it to work reliably. I wish i could see if theres any gaps, or maybe tone down how "strict" the scanner is.
I've found another flaw in the finger print reader... I'll describe the issue, then upload a vid to show it.
My screen is set to lock/dim/shut off after 30 seconds. At which time you'll have to press the home button OR power button to wake the phone, followed by using your finger print to open the phone.
However, within a few seconds of the screen shutting off you can just press the home button with any finger even ones you've never registered a print for and it will unlock the phone.
https://www.youtube.com/watch?v=Xhb0e01aLuQ
HTCMDA said:
I've found another flaw in the finger print reader... I'll describe the issue, then upload a vid to show it.
My screen is set to lock/dim/shut off after 30 seconds. At which time you'll have to press the home button OR power button to wake the phone, followed by using your finger print to open the phone.
However, within a few seconds of the screen shutting off you can just press the home button with any finger even ones you've never registered a print for and it will unlock the phone.
https://www.youtube.com/watch?v=Xhb0e01aLuQ
Click to expand...
Click to collapse
There is a setting, which by default locks the phone 5 seconds after the screen turns off. During that time you can just push the button and no need to unlock.
But if you push the power button to turn the screen off, if locks immediately. There is a setting for that as well.
Yea...that's not a good thing. Should not be on by default.
Chronzy said:
This has taken some getting used to, coming from the Nexus 5x... its fingerprint scanner is so much better.
On the nexus, you go from a black locked screen straight to the home screen in a split sec with a touch of the scanner that's way more accurate and gets it 99% of the time .
With the S7, I'm having to press the power/home button, then scan, which gets it right more like 65% of the time. And is a 2 step process. Or hold the home button down and try to time it just right- too soon and it doesn't read.. too long and i open google now... haha too complicated. I'm almost thinking there's an issue with mine it's so inaccurate. Or maybe i'm just spoiled to the nexus...
Bottom line= LG & Google implementation= much much better.
Click to expand...
Click to collapse
It works 100% of the time for me if i press the home button and leave my finger on it. Its not even a tiny bit innacurate. Maybe your fingers are greasy.
The reading from screen off sounds a bit better but is essentially the same thing. Just on S7 you have to actually press the button down rather than just press the finger on the sensor. Im not sure why the added pressure makes it that much worse.
HTCMDA said:
Yea...that's not a good thing. Should not be on by default.
Click to expand...
Click to collapse
Forgot to reply to this part.
No it shouldnt be on by default. Its a great feature, if you dont like it you turn it off.
HTCMDA said:
Yea...that's not a good thing. Should not be on by default.
Click to expand...
Click to collapse
That's an android thing. My previous LG and Motorola phones had the same settings by default.
It is convenient because if the screen turns off due to timeout while you are reading something you can quickly turn the screen back on without having to unlock it (password unlock can be very annoying). I gotta tell you if that feature didn't exist, I would have to set a really long screen timeout because I do quite a bit of reading where I don't touch the screen for a while and the constant need to unlock would drive me crazy.
Plus, an extra 5 seconds (added to the screen timeout) is unlikely to make it insecure. If you hit the power button to turn the screen off, it locks immediately. I think it's the best combo of convenience and security.
i'm just saying i feel like that goes against the "security" of having your phone.... your phone could get stolen while unlocked, and all they have to do is set your screen to never time out and now they have access to all your info...
HTCMDA said:
i'm just saying i feel like that goes against the "security" of having your phone.... your phone could get stolen while unlocked, and all they have to do is set your screen to never time out and now they have access to all your info...
Click to expand...
Click to collapse
I someone steals your phone, while it's unlocked, they already have access to all of your data. The 5 second delay isn't going to make a difference.
Hello,
I've recently discovered that if you try and place a finger on the fingerprint sensor while the phone is in your pocket, the screen will successfully unlock, which I believe it's not normal behaviour. Every time I pull it out of my pocket the screen turns on and the phone unlocks, leaving it prone to accidental taps and inevitably open random apps every time.
Does anybody else have this issue?
I just tested it. Same here.
If I cover the sensors while the phone is just sitting there and then place my finger on the fingerprint reader - it registers it and unlocks the phone.
If the phone is unlocked and I cover the sensors - I get a message that the touch protection is active and it doesn't allow me to click on the screen.
Great "touch protection", Huawei. Good job on this one.
Godzi said:
I just tested it. Same here.
If I cover the sensors while the phone is just sitting there and then place my finger on the fingerprint reader - it registers it and unlocks the phone.
If the phone is unlocked and I cover the sensors - I get a message that the touch protection is active and it doesn't allow me to click on the screen.
Great "touch protection", Huawei. Good job on this one.
Click to expand...
Click to collapse
Yeah, it basically works only once the phone has already been unlocked, lol.
Nice addition to the stupid lock-screen notification issue we are having in the other thread. How awful.
At least I'm glad I'm not the only one, I'll try and open a chat when I have some spare time to waste...
Hi,
I have a problem with my OP6. I hae the latest OOS 5.1.11.
When I have the phone in my pocket, it's locked, than quite often when pulling out of the pocket I naturally grab it the way, that mu thumb is in the screen (I am not touching the fingerprint sensor) and when I take it out of the pocket, the screen unlocks itself.
Is this problem related to the issues people have posted regarding pocket mode not working and allowing to unlick with fingerprint while still in pocket or another bug or maybe hardware issue?
Thanks
face unlock??
No, its even before it's able to "see" my face. I just feel a small vibration under my finger and it unlocks. Also, for face unlock to be activated I would need to wake up the screen, but the problem is, it wakes up on it's own.
Sent from my ONEPLUS A6003 using Tapatalk
remczar69 said:
No, its even before it's able to "see" my face. I just feel a small vibration under my finger and it unlocks. Also, for face unlock to be activated I would need to wake up the screen, but the problem is, it wakes up on it's own.
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Click to collapse
I think you have enabled the 'double tap to wake' option. Sometimes when you hold the phone and touch the screen, it recognizes it as if you double tap it, and then face unlock kicks in. I personally have enabled an extra required swipe up after face unlock to unlock my phone as a solution.
Yes, I have been using double tap to wake, and everything was fine, as I have the phone since the launch. I have started noticing the issues recently. Also, if just touching the screen activates the "double tap" then obviously something is not right, because it happens quite often. I have disabled pocket mode for now to see if anything changes.
Anyone elses finger print scanner sometimes says not recognised and you have to try multiple times?
nope
Yes.. if fingers were a little wet, if you or the phone (sitting, laying, car,... ) are in a different position than when registering the prints.. some fingers work better, some don.t..
Rarely, after a reboot, with a finger that I do not use normally. However I also believe it has to do with the way you are holding your finger over the reader...if it is off quite a bit from the way it was registered. Other than the rare occasion mine works probably 99% of the time without issue.... and it's fast!
Try redoing all your scans. And turning off the animation. Main thing is turning off animation has really helped me and many others I've talked with
Hello, someone with similar problems with the flip on fingerprint?
This is the second one I get but its the same thing, sometimes won't recognize my finger and when I try again quickly get ghost touch on fingerprint when lift my finger away the fingerprint, I need to wait a couple of seconds and try again if get luck recognize my finger if not the same results before.
If the first try won't recognize my finger need to wait and try again, it's not all the time but when does it's frustrating and make more sense put the pin.
I don't like face unlock so need to face the issue.
If someone have a fix for that I appreciate, I try register my finger two times hoping to issue dissapear or at least lower errors rate but doesn't fix nothing.
I'm sorry you're having issues, but my fingerprint scanner works flawlessly. No problems at all.