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Ok. So I am not crazy and I confirmed with other people. But in the sun I can literally see the inside frame through the screen.
Spoke to att and going to replace it now.
Whoa. That sounds bad. Could you please describe the issue a bit in detail?
Sure. In the extreme sunlight and for example I have a white background I can see the inside bezel all around the screen. It even takes a turn by the camera
I know it sounds weird but that's what happened..
And here is the proof.
Took a picture with an iPhone of my galaxy s6 screen.
In direct sunlight you can see the inside bezel...
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
EXYZ1000 said:
And here is the proof.
Took a picture with an iPhone of my galaxy s6 screen.
In direct sunlight you can see the inside bezel...
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
Click to expand...
Click to collapse
I just posted about this earlier as well. I noticed the same thing today when I was out in direct sunlight for the first time.
went to the at&t store. And they though I was crazy and said I'll have to pay or restocking fee ect....
So I called at&t and they will be ship one tomorrow.
But now that you mentioned it too. I hope it's not a all units..
Anyone else can confirm.
it looks like burn in as the nexus 6 has the same issue. I ignored it to be honest... mine doesn't seem to have this issue. it's cloudy over here so I am not able to get sunlight at the moment but I put the phone under high flash light and ran a screen test I didn't see anything... I got mine from tmobile. I wounder if they use 2 kind of screen... Mine made in Vietnam and my Samsung phones always made in china...
NICEGYPT said:
it looks like burn in as the nexus 6 has the same issue. I ignored it to be honest... mine doesn't seem to have this issue. it's cloudy over here so I am not able to get sunlight at the moment but I put the phone under high flash light and ran a screen test I didn't see anything... I got mine from tmobile. I wounder if they use 2 kind of screen... Mine made in Vietnam and my Samsung phones always made in china...
Click to expand...
Click to collapse
You can't see it that way. You won't to be able to see it by manually setting your phone to full brightness and using a screen test app. You have to be in direct sunlight with autobrightness set. On the autobrightness setting the S6 has the capability to reach twice the brightness in direct sunlight versus manually setting it to the highest brightness setting. That is the only way your phone will reach the brightness it needs to see what the OP is talking about.
I can only see it this way. I'll be willing to bet that this is something that affects a LOT of S6s. However, I'm not too concerned about it. I probably access my phone in direct sunlight on a bright white background 0.1% of the time. And even then I'd have to look for it.
I think the uneven screen tone where some parts of the display is a bit more pinkish/purplish than the rest is a much bigger problem. It's far more visible against a white background at any brightness level. I know because my phone, which I had replaced because of this issue, still suffers from it slightly.
BTW, my S6 is also tmobile and made in Vietnam.
Seems like we all have the weird tint on whites but it's the luck of the draw on how severe it is. Mines very minimum and only noticeable if I look for it closely
Just used the phone for the first time in direct sunlight and noticed the strange lines. You don't see it at max brightness indoors. Only on a white background BTW.
I just noticed this issue today (first sun in a while) and was grateful to find this thread.
I played around with my phone - the lines appear most clearly with a white background, but screen brightness doesn't seem to matter. All that counts is direct sunlight on a bright, blank screen. I wonder: could this have something to do with the wavelength of sunlight hitting the glare-resistant coating on the screen?
In any event, I called AT&T (my provider) today. They said that they had no record of the issue. Thanks!!! Curious how the various providers (fail to) address the issue.
Joshua Aryeh said:
I just noticed this issue today (first sun in a while) and was grateful to find this thread.
I played around with my phone - the lines appear most clearly with a white background, but screen brightness doesn't seem to matter. All that counts is direct sunlight on a bright, blank screen. I wonder: could this have something to do with the wavelength of sunlight hitting the glare-resistant coating on the screen?
In any event, I called AT&T (my provider) today. They said that they had no record of the issue. Thanks!!! Curious how the various providers (fail to) address the issue.
Click to expand...
Click to collapse
I spoke to AT&T and they are shipping another unit. Not sure if it will be any better since alot of the folks are having the same issue.
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
Joshua Aryeh said:
I just noticed this issue today (first sun in a while) and was grateful to find this thread.
I played around with my phone - the lines appear most clearly with a white background, but screen brightness doesn't seem to matter. All that counts is direct sunlight on a bright, blank screen. I wonder: could this have something to do with the wavelength of sunlight hitting the glare-resistant coating on the screen?
In any event, I called AT&T (my provider) today. They said that they had no record of the issue. Thanks!!! Curious how the various providers (fail to) address the issue.
Click to expand...
Click to collapse
*UPDATE*
After experimenting a little more, I called AT&T again to see if anyone else had been complaining about the issues. According to the service rep, there was no record of any calls besides mine. *ahem* They gave me the number for Samsung support whom I dutifully called.
After getting shunted around for a while, I got a level II tech who said that she had never heard of this issue nor could she advise me on it.
At this point, I still have a week left to exchange this unit for another phone free of penalty. I guess I'll give a final call to AT&T early next week and see if they have any more data. My gut tells me that this is just a design flaw on this generation of S6 phones and that I should just live with it.
BTW, this thread may be of interest to anyone following this discussion:
http://forum.xda-developers.com/gal...orkarounds-t3081836/post60111486#post60111486
Cheers!
By the way. I got a replacement from AT&T. And lucky me it was sunny here today. And YES I CAN STILL SEE THE LINES........
THIS IS A SAMSUNG GALAXY S6 ISSUE. At least i think so.
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
Haven't tested to see if mine has the lines in direct sunlight but my phone certainly has the faint pink hue on one end of the screen which is noticible on white backgrounds.
I have had the s6 replaced three times and each one has the pink screen hue at one end of the screen.
I urge every s6 owner to load up a white wallpaper or background and see if your screen accurately produces white evenly on the display. I bet you it won't. And once you see it, you can't unseen it.
Hello guys. This is already the 3d galaxy s6 that i replace and still comes with this lines on screen.
The lines appears only in direct sun light when phone gets a brightness boost. (even when auto brightess is off, but is set up to max, display still boost the brightness in direct sunlight.). Am i the only one with this issue ?
iurisimo said:
Hello guys. This is already the 3d galaxy s6 that i replace and still comes with this lines on screen.
The lines appears only in direct sun light when phone gets a brightness boost. (even when auto brightess is off, but is set up to max, display still boost the brightness in direct sunlight.). Am i the only one with this issue ?
Click to expand...
Click to collapse
they all have it
ingenious247 said:
they all have it
Click to expand...
Click to collapse
then thats quite a disappointment.
it looks like circuitry, i wouldnt worry about it
It's the frame!
I gave my phone back for that to Samsung, and they said that this is the frame and its normal thus it won't be fixed. Quite annoying indeed. They also said that all devices suffer from that, but I call that bollocks.
I've tried multiple times to see if mine had this and couldn't see any of those lines.
Sent from my SM-G920V using XDA Free mobile app
All of these devices have that. This is an amoled trade off, it's seen in other amoled devices too. I have a brand new S6 and it has this too.
Update, went to the local Rogers store, they were shocked when I showed them this issue. We unboxed a brand new S6 and it had the issue, then we tried two display models, only one of the two had the issue!
Therefore, this affects the majority of devices, but not all! Now I'm pissed and want a working display.
I repeat, this does not occur to all S6s, demand your refunds folks...
---------- Post added at 12:39 PM ---------- Previous post was at 12:25 PM ----------
ingenious247 said:
they all have it
Click to expand...
Click to collapse
That's what I thought too, until I found one without it yesterday. However, out of 5 devices, this is the only one I've seen without it. Some had it so badly you could see the line very very crisply.
Ugh... Guy at the phone store, "we can't go through every box looking for one without the issue...". So it's a bloody crap shoot at this point.
autom8r said:
Update, went to the local Rogers store, they were shocked when I showed them this issue. We unboxed a brand new S6 and it had the issue, then we tried two display models, only one of the two had the issue!
Therefore, this affects the majority of devices, but not all! Now I'm pissed and want a working display.
I repeat, this does not occur to all S6s, demand your refunds folks...
---------- Post added at 12:39 PM ---------- Previous post was at 12:25 PM ----------
That's what I thought too, until I found one without it yesterday. However, out of 5 devices, this is the only one I've seen without it. Some had it so badly you could see the line very very crisply.
Ugh... Guy at the phone store, "we can't go through every box looking for one without the issue...". So it's a bloody crap shoot at this point.
Click to expand...
Click to collapse
They all have it, you are looking behind the screen: http://forum.xda-developers.com/gal...orkarounds-t3081836/post60821381#post60821381
jonchliu said:
They all have it, you are looking behind the screen: http://forum.xda-developers.com/gal...orkarounds-t3081836/post60821381#post60821381
Click to expand...
Click to collapse
Mine doesn't.
Sent from my SM-G920V using XDA Free mobile app
Chadly said:
Mine doesn't.
Sent from my SM-G920V using XDA Free mobile app
Click to expand...
Click to collapse
You just can't see it then but it's there. It's not the screen itself, it's the shadow caused by what's behind the screen. That's why it's only really visible on an all white screen at full brightness in direct sunlight. You are literally shining a light through the screen onto the other side.
Go shine a bright light into the screen and look for the top horizontal zig zag pattern that the circuit makes in the pic in my previous link.
There's no defect of the screen itself.
Just tested my cousins S6, it does not have this issue! So I've found two that don't and 6 that do.
jonchliu said:
You just can't see it then but it's there. It's not the screen itself, it's the shadow caused by what's behind the screen. That's why it's only really visible on an all white screen at full brightness in direct sunlight. You are literally shining a light through the screen onto the other side.
Go shine a bright light into the screen and look for the top horizontal zig zag pattern that the circuit makes in the pic in my previous link.
There's no defect of the screen itself.
Click to expand...
Click to collapse
I've confirmed two handsets now with no issues and 6 with. They most definitely do not all display this behavior.
This is quite simply ****ty manufacturing.
I sure wish this affected all phones, then I could live with it, but it 100000% does not affect all phones. Confirmed with the Rogers guy, we both found one phone that did not have this. He saw the issue right away too. So I know he saw what I did and we did not find it in his display model...
autom8r said:
I've confirmed two handsets now with no issues and 6 with. They most definitely do not all display this behavior.
This is quite simply ****ty manufacturing.
I sure wish this affected all phones, then I could live with it, but it 100000% does not affect all phones. Confirmed with the Rogers guy, we both found one phone that did not have this. He saw the issue right away too. So I know he saw what I did and we did not find it in his display model...
Click to expand...
Click to collapse
Maybe some don't show through as much as others. All I'm saying is this is not a screen defect, it's got nothing to do with the screen itself it's what's showing behind the screen.
All models are not going to be identical, they are all manufactured within certain tolerances. That goes for not just the screen, eg. the batteries will vary in capacites slightly, the CPU will vary in speeds slightly, the camera sensor qualities will vary etc.
jonchliu said:
Maybe some don't show through as much as others. All I'm saying is this is not a screen defect, it's got nothing to do with the screen itself it's what's showing behind the screen.
All models are not going to be identical, they are all manufactured within certain tolerances. That goes for not just the screen, eg. the batteries will vary in capacites slightly, the CPU will vary in speeds slightly, the camera sensor qualities will vary etc.
Click to expand...
Click to collapse
Screens are meant to be one way devices, that's why they're called screens... You should not be able to see through a screen! That's the point here...
I popped into my local three UK store today to hopefully get a glimpse at the Mate 9.
The unit they had on demo exhibited this strange issue. The screen had a very odd effect going on, as if the refresh rate wasn't high enough, looked like it was running at about 30hz. Maybe this is a demo mode thing? Who knows.
To describe it a bit better, when I scroll through the home screens the pixels take a few milliseconds longer to catch up. It's strange.
Anyone with a consumer version experiencing the same thing. Best to compare it to another device to see if you can notice it.
Cheers
Jonnyn93 said:
I popped into my local three UK store today to hopefully get a glimpse at the Mate 9.
The unit they had on demo exhibited this strange issue. The screen had a very odd effect going on, as if the refresh rate wasn't high enough, looked like it was running at about 30hz. Maybe this is a demo mode thing? Who knows.
To describe it a bit better, when I scroll through the home screens the pixels take a few milliseconds longer to catch up. It's strange.
Anyone with a consumer version experiencing the same thing. Best to compare it to another device to see if you can notice it.
Cheers[/QUOTEnope mine doesnt have this.
Click to expand...
Click to collapse
Seriously?
Forum would be in rage if we were dealing with something like this. The answer is in the Op, demo unit. Who knows what has happen to it. Outside of the 1 guy with a speck of dust in his camera I havent caught wind of any major issues yet.
intruda119 said:
Seriously?
Forum would be in rage if we were dealing with something like this. The answer is in the Op, demo unit. Who knows what has happen to it. Outside of the 1 guy with a speck of dust in his camera I havent caught wind of any major issues yet.
Click to expand...
Click to collapse
I see your point although I work at Three. Just in a different store. As I wasn't working that day I made a stop at a closer store. They literally just took delivery of the phones and so I was actually opening the device fresh from Huawei, which I was allowed to do seeing as they are my colleages. I was however working today and tried the one in my store, which didn't exhibit such strange behaviour.
Some people already have their devices so I wanted to know about the build quality and any problems with it.
I'm interested in the screen quality, especially any issues like the red/pink tint that affected many HTC 10 panels last year. Hopefully HTC has improved in this area.
Another issue with the HTC 10 (at least the units I tried) was a very loud vibration motor which made haptic feedback pretty annoying in quiet places (library, office, etc.), is this happening with the new phone?
x_d_n said:
Some people already have their devices so I wanted to know about the build quality and any problems with it.
I'm interested in the screen quality, especially any issues like the red/pink tint that affected many HTC 10 panels last year. Hopefully HTC has improved in this area.
Another issue with the HTC 10 (at least the units I tried) was a very loud vibration motor which made haptic feedback pretty annoying in quiet places (library, office, etc.), is this happening with the new phone?
Click to expand...
Click to collapse
I've no issues and very happy so far (day 3).
Quality is superb just like my HTC 10.
The screen has no noticeable tints and the quality is great. The screen is brighter than the HTC 10 and photos and video are fantastic when viewed on it. Viewing outside is better than the HTC 10, and the screen can be viewed in portrait with polarised sunglasses (unlike many phones and the HTC 10.
The haptic feedback on my HTC 10 is a little too strong for sure, but this U11 is less obtrusive and I think about right.
All in all, it's a good upgrade from the HTC 10, has great build quality, and I think it's great - very happy.
PhoneArena review mentioned a build issue, but it might only affect pre-production devices:
"On the two U11 handsets we examined during this review, each had one edge where the phone's back glass met the metal frame and there was a pronounced sharpness to the transition – while the other side was perfectly smooth. But with each phone we looked at, this sharp edge was on a different side – just not very consistent. "
Please tell us there won't be any of the dreaded yellow tinted screens?! It took me 3 HTC 10's to finally get a good one.
my one is same as M10 last year
red tint screen since the auto brightness is below around 60%
Thanks for the input guys, I just ordered my U1 1 and will comment on the build quality when I get it.
Very few reviews and owners seem to be mentioning tint issues so apparently this is not as much of a problem as last year.
I think it has some build issues (gaps between the frame and the glass) more than a tint issue.
Sent from my HTC 10 using XDA Free mobile app
https://www.dropbox.com/s/1h58vs0e0kecl5m/20170612_113133.jpg?dl=0
Anyone's glass not flush across the top and all corners of the phone?
---------- Post added at 12:36 PM ---------- Previous post was at 12:26 PM ----------
https://www.dropbox.com/s/z9eztlg3dujlwqj/20170612_114507.jpg?dl=0
droidrev71 said:
https://www.dropbox.com/s/1h58vs0e0kecl5m/20170612_113133.jpg?dl=0
Anyone's glass not flush across the top and all corners of the phone?
---------- Post added at 12:36 PM ---------- Previous post was at 12:26 PM ----------
https://www.dropbox.com/s/z9eztlg3dujlwqj/20170612_114507.jpg?dl=0
Click to expand...
Click to collapse
Mine doesn't have this problem.
x_d_n said:
Mine doesn't have this problem.
Click to expand...
Click to collapse
That's good but I was asking for people that may have build issues. Mine is on its way back to HTC.
Every phone I've had (all HTC) have all had loud vibrators come the 12 month mark.
What I do find bothersome though is when starting up the camera it skips and shudders so bad it's unusable. I'm on my 2nd device (first one literally all of a sudden had an entire screen length crack under the glass) and both have had the same issue. Really hoping HTC fixes soon.
Sent from my 2PZC5 using Tapatalk
Mine is the 6 GB RAM version and I've issues with the screen. Near the bottom border there's an abnormal pixel (it changes according to the color but is bigger than the rest) and there're some shadows at bottom border from left to right, similar to light bleeding issue. Thankfully both defects are at bottom and they're no so visible but it still bothers me. I can return the device to Hong Kong in order to receive a new one but what happen if defective pixel is at the center of the screen? It can be worst.
Jadraker said:
Mine is the 6 GB RAM version and I've issues with the screen. Near the bottom border there's an abnormal pixel (it changes according to the color but is bigger than the rest) and there're some shadows at bottom border from left to right, similar to light bleeding issue. Thankfully both defects are at bottom and they're no so visible but it still bothers me. I can return the device to Hong Kong in order to receive a new one but what happen if defective pixel is at the center of the screen? It can be worst.
Click to expand...
Click to collapse
Is the light bleeding something like this https://youtu.be/fGfTgu-8En0?t=282 or this http://cdn.mos.cms.futurecdn.net/wioSerCCQcfQ5Vg3PnmHVL-650-80.jpg?
I have updated from the 10 and my only build concern is the power button feels a little loose......
Well worth the upgrade.....
Sent from my HTC 2PZC100 using Tapatalk
x_d_n said:
Is the light bleeding something like this https://youtu.be/fGfTgu-8En0?t=282 or this http://cdn.mos.cms.futurecdn.net/wioSerCCQcfQ5Vg3PnmHVL-650-80.jpg?
Click to expand...
Click to collapse
It's like the video. Take a look at the left bottom part of the phone. There are some shadows, the light is not uniform. Look at this carefully as the problem appears only few seconds.
Anyway the store acceded to give me a 10% discount for the flaw as sending back from Chile to Hong Kong is a PITA.
Apart of screen issues the phone totally worth the upgrade in comparison with HTC 10. It's better than S8+ too. I returned an S8 because it was restarting randomly. I should say that S8 screen, at least my unit had a pinkish tone at bottom and superior border and also at both edges. It wasn't a zero flaws screen too.
Terra1 said:
I have updated from the 10 and my only build concern is the power button feels a little loose......
Well worth the upgrade.....
Click to expand...
Click to collapse
I wouldn't have noticed if you didn't mention it. Not loose enough to consider as a build issue, however.
AarSyl said:
I wouldn't have noticed if you didn't mention it. Not loose enough to consider as a build issue, however.
Click to expand...
Click to collapse
Lol, but now you notice it.......... I would call it a build issue, what would you call it?
Sent from my SM-T530 using Tapatalk
Terra1 said:
Lol, but now you notice it.......... I would call it a build issue, what would you call it?
Click to expand...
Click to collapse
A power button that moves a little. I don't know....doesn't bother me, that's all. Not many power buttons are completely sturdy, unless they don't protrude as much.
Jadraker said:
It's like the video. Take a look at the left bottom part of the phone. There are some shadows, the light is not uniform. Look at this carefully as the problem appears only few seconds.
Anyway the store acceded to give me a 10% discount for the flaw as sending back from Chile to Hong Kong is a PITA.
Apart of screen issues the phone totally worth the upgrade in comparison with HTC 10. It's better than S8+ too. I returned an S8 because it was restarting randomly. I should say that S8 screen, at least my unit had a pinkish tone at bottom and superior border and also at both edges. It wasn't a zero flaws screen too.
Click to expand...
Click to collapse
Every U11 I've seen in reviews (and my own) has this problem, a white background is never uniform at the bottom of the screen, so it was wise not to ask for a replacement and accept the discount lol
x_d_n said:
Every U11 I've seen in reviews (and my own) has this problem, a white background is never uniform at the bottom of the screen, so it was wise not to ask for a replacement and accept the discount lol
Click to expand...
Click to collapse
Yes, apparently most if not all HTC U11 have this "light bleeding" issue. Anyway, I take the 10% discount due to the defective pixel I've and that the upper speaker is not as clear as HTC 10. It sounds good but it has a little background noise during calls (Skype, WhatsApp and normal calls). Even with those issue it's an excellent phone and the best from HTC so far. It's superior to S8+ in my opinion and I owned both devices.
For the screen issues please look at the pictures I'm attaching.
I ordered the G7 from T-Mobile pretty much as soon as I could. I received it 2 days later. From the second I turned on the screen, I could clearly see a huge spot of LCD bleed to the right of the charging port. It was only really visible on white/off-white backgrounds, but it was plain as day and unacceptable for a $750 device.
I called T-Mobile within a day to try and swap it out. Long story short, it would involve sending it back, waiting for them to confirm, then sending me a replacement. I didn't want to deal with any of that, so I just returned it. Fun fact: The original tech on the phone wanted me to run a diagnostic and reboot the phone to troubleshoot (LOL!).
Anyway, I went to a local T-Mobile store and found another display model with the EXACT SAME LIGHT BLEED ISSUE and in the same spot. I pointed it out to the rep and he was surprised. So, what I originally thought was bad luck may, in fact, be a more widespread issue. That, or I just happened to find the only two LG G7 devices with this particular issue.
We all know that LCD panels have light bleed issues of varying amounts (the one notable exception being iPhones). But this was still disappointing, especially on new screen tech from LG. I just want people to be informed before buying. I loved the phone otherwise, although the taller, thinner form factor was a little odd. I prefer the V30's form factor.
Attached are photos of my unit. You can clearly see the blinding white spot shining up like a spotlight from the bottom. If you're buying this phone, good luck. I did see a Pink unit at T-Mobile without this issue. Both units that had it were Silver, for what it's worth.
yea, my wife had this issue in the same spot on her red edition. i easily found others online with the same issue in the same spot.
LG has quality control issues. the screen on the v30 was so bad that i ended up returning it.
my g7 has no such issues and i have been pleasantly surprised with my experience on it thus far.
if you can get a good, unaffected model you will probably be happy with it.
Unfortunate that many people are experiencing this. My 2 phones that arrived seem flawless to me so far.
What do you guys think?
There's already a post on this
---------- Post added at 07:16 PM ---------- Previous post was at 07:15 PM ----------
https://forum.xda-developers.com/lg-g7-thinq/help/backlight-bleed-t3798502
mammothjojo88 said:
What do you guys think?
Click to expand...
Click to collapse
You definitely have it in the same spot, though to a lesser degree than I had. It's your call, but I think that's unacceptable given the price. Since it only really rears its ugly head on white backgrounds, some people may find they can live with it.
please remove
Lol. Man I didn't even notice that issue. But I can see the same bleeding in the exact same area. I'm on JOD so I might just keep it since I'll jump to the note 9 in 3 or 4 months.
Sent from my LM-G710 using Tapatalk
I ordered two via the BOGO sale, both Rose color and the screens are flawless
Major backlight bleed through the LCD screen right out of the box. Apparently its a common issue. Went back to Sprint to swap it only to find that the would have been replacement had the same issue. Opened up two more new G7s with the manager only to find the same problem. LG fell through on this one. Id suggest looking elsewhere as of now. Unless you dont mind the visual nuisance
I picked up a Verizon G7 from Best Buy 2 days ago and I have no screen issues. My is performing just fine with no light bleed.
Got mine in store from Tmo. Have had no issues with mine so far. Try not to read too much into this. Samsung has had screen issues with about every model they've released since the S6.
Verizon edition here and it's perfect. We've sold probably 50 out of my Verizon store also and not a single issue
How do we test our screen for bleed?
I used this test page http://www.lightbleedtest.com/ at 100% brightness in a pitch black bathroom. Is this the proper way?
Flawless here also, T Mobile version.
hungryfortech said:
How do we test our screen for bleed?
I used this test page http://www.lightbleedtest.com/ at 100% brightness in a pitch black bathroom. Is this the proper way?
Click to expand...
Click to collapse
In the case of the G7, a white background seems to bring the bleed out the most. Open a white image or the settings menu and check the bottom edge. It appears to occur in the same place on all G7 units that have it.
US 710ULM and no issues with the display, color or bleed. Purchased Black from Bestbuy.
its one of the nicest LCD displays ive seen. Brightness and colors are fantastic.
Sent from my LM-G710 using Tapatalk
No bleed here either.
no bleed here all good
Got mine from B&H yesterday. No light bleed at all.