Some people already have their devices so I wanted to know about the build quality and any problems with it.
I'm interested in the screen quality, especially any issues like the red/pink tint that affected many HTC 10 panels last year. Hopefully HTC has improved in this area.
Another issue with the HTC 10 (at least the units I tried) was a very loud vibration motor which made haptic feedback pretty annoying in quiet places (library, office, etc.), is this happening with the new phone?
x_d_n said:
Some people already have their devices so I wanted to know about the build quality and any problems with it.
I'm interested in the screen quality, especially any issues like the red/pink tint that affected many HTC 10 panels last year. Hopefully HTC has improved in this area.
Another issue with the HTC 10 (at least the units I tried) was a very loud vibration motor which made haptic feedback pretty annoying in quiet places (library, office, etc.), is this happening with the new phone?
Click to expand...
Click to collapse
I've no issues and very happy so far (day 3).
Quality is superb just like my HTC 10.
The screen has no noticeable tints and the quality is great. The screen is brighter than the HTC 10 and photos and video are fantastic when viewed on it. Viewing outside is better than the HTC 10, and the screen can be viewed in portrait with polarised sunglasses (unlike many phones and the HTC 10.
The haptic feedback on my HTC 10 is a little too strong for sure, but this U11 is less obtrusive and I think about right.
All in all, it's a good upgrade from the HTC 10, has great build quality, and I think it's great - very happy.
PhoneArena review mentioned a build issue, but it might only affect pre-production devices:
"On the two U11 handsets we examined during this review, each had one edge where the phone's back glass met the metal frame and there was a pronounced sharpness to the transition – while the other side was perfectly smooth. But with each phone we looked at, this sharp edge was on a different side – just not very consistent. "
Please tell us there won't be any of the dreaded yellow tinted screens?! It took me 3 HTC 10's to finally get a good one.
my one is same as M10 last year
red tint screen since the auto brightness is below around 60%
Thanks for the input guys, I just ordered my U1 1 and will comment on the build quality when I get it.
Very few reviews and owners seem to be mentioning tint issues so apparently this is not as much of a problem as last year.
I think it has some build issues (gaps between the frame and the glass) more than a tint issue.
Sent from my HTC 10 using XDA Free mobile app
https://www.dropbox.com/s/1h58vs0e0kecl5m/20170612_113133.jpg?dl=0
Anyone's glass not flush across the top and all corners of the phone?
---------- Post added at 12:36 PM ---------- Previous post was at 12:26 PM ----------
https://www.dropbox.com/s/z9eztlg3dujlwqj/20170612_114507.jpg?dl=0
droidrev71 said:
https://www.dropbox.com/s/1h58vs0e0kecl5m/20170612_113133.jpg?dl=0
Anyone's glass not flush across the top and all corners of the phone?
---------- Post added at 12:36 PM ---------- Previous post was at 12:26 PM ----------
https://www.dropbox.com/s/z9eztlg3dujlwqj/20170612_114507.jpg?dl=0
Click to expand...
Click to collapse
Mine doesn't have this problem.
x_d_n said:
Mine doesn't have this problem.
Click to expand...
Click to collapse
That's good but I was asking for people that may have build issues. Mine is on its way back to HTC.
Every phone I've had (all HTC) have all had loud vibrators come the 12 month mark.
What I do find bothersome though is when starting up the camera it skips and shudders so bad it's unusable. I'm on my 2nd device (first one literally all of a sudden had an entire screen length crack under the glass) and both have had the same issue. Really hoping HTC fixes soon.
Sent from my 2PZC5 using Tapatalk
Mine is the 6 GB RAM version and I've issues with the screen. Near the bottom border there's an abnormal pixel (it changes according to the color but is bigger than the rest) and there're some shadows at bottom border from left to right, similar to light bleeding issue. Thankfully both defects are at bottom and they're no so visible but it still bothers me. I can return the device to Hong Kong in order to receive a new one but what happen if defective pixel is at the center of the screen? It can be worst.
Jadraker said:
Mine is the 6 GB RAM version and I've issues with the screen. Near the bottom border there's an abnormal pixel (it changes according to the color but is bigger than the rest) and there're some shadows at bottom border from left to right, similar to light bleeding issue. Thankfully both defects are at bottom and they're no so visible but it still bothers me. I can return the device to Hong Kong in order to receive a new one but what happen if defective pixel is at the center of the screen? It can be worst.
Click to expand...
Click to collapse
Is the light bleeding something like this https://youtu.be/fGfTgu-8En0?t=282 or this http://cdn.mos.cms.futurecdn.net/wioSerCCQcfQ5Vg3PnmHVL-650-80.jpg?
I have updated from the 10 and my only build concern is the power button feels a little loose......
Well worth the upgrade.....
Sent from my HTC 2PZC100 using Tapatalk
x_d_n said:
Is the light bleeding something like this https://youtu.be/fGfTgu-8En0?t=282 or this http://cdn.mos.cms.futurecdn.net/wioSerCCQcfQ5Vg3PnmHVL-650-80.jpg?
Click to expand...
Click to collapse
It's like the video. Take a look at the left bottom part of the phone. There are some shadows, the light is not uniform. Look at this carefully as the problem appears only few seconds.
Anyway the store acceded to give me a 10% discount for the flaw as sending back from Chile to Hong Kong is a PITA.
Apart of screen issues the phone totally worth the upgrade in comparison with HTC 10. It's better than S8+ too. I returned an S8 because it was restarting randomly. I should say that S8 screen, at least my unit had a pinkish tone at bottom and superior border and also at both edges. It wasn't a zero flaws screen too.
Terra1 said:
I have updated from the 10 and my only build concern is the power button feels a little loose......
Well worth the upgrade.....
Click to expand...
Click to collapse
I wouldn't have noticed if you didn't mention it. Not loose enough to consider as a build issue, however.
AarSyl said:
I wouldn't have noticed if you didn't mention it. Not loose enough to consider as a build issue, however.
Click to expand...
Click to collapse
Lol, but now you notice it.......... I would call it a build issue, what would you call it?
Sent from my SM-T530 using Tapatalk
Terra1 said:
Lol, but now you notice it.......... I would call it a build issue, what would you call it?
Click to expand...
Click to collapse
A power button that moves a little. I don't know....doesn't bother me, that's all. Not many power buttons are completely sturdy, unless they don't protrude as much.
Jadraker said:
It's like the video. Take a look at the left bottom part of the phone. There are some shadows, the light is not uniform. Look at this carefully as the problem appears only few seconds.
Anyway the store acceded to give me a 10% discount for the flaw as sending back from Chile to Hong Kong is a PITA.
Apart of screen issues the phone totally worth the upgrade in comparison with HTC 10. It's better than S8+ too. I returned an S8 because it was restarting randomly. I should say that S8 screen, at least my unit had a pinkish tone at bottom and superior border and also at both edges. It wasn't a zero flaws screen too.
Click to expand...
Click to collapse
Every U11 I've seen in reviews (and my own) has this problem, a white background is never uniform at the bottom of the screen, so it was wise not to ask for a replacement and accept the discount lol
x_d_n said:
Every U11 I've seen in reviews (and my own) has this problem, a white background is never uniform at the bottom of the screen, so it was wise not to ask for a replacement and accept the discount lol
Click to expand...
Click to collapse
Yes, apparently most if not all HTC U11 have this "light bleeding" issue. Anyway, I take the 10% discount due to the defective pixel I've and that the upper speaker is not as clear as HTC 10. It sounds good but it has a little background noise during calls (Skype, WhatsApp and normal calls). Even with those issue it's an excellent phone and the best from HTC so far. It's superior to S8+ in my opinion and I owned both devices.
For the screen issues please look at the pictures I'm attaching.
Related
do you have any of these problems?
Q1:Bottom removable cover doesnt fit right- leaves a gap, makes noise when pressed.
Q2:Large >1mm gap between the glass of the screen and metal. Not like in reviews, official photos.
what about the phone getting uncomfortably hot?
im trying to isolate the problem, which batch, which countries
soo far germany and singapore had big problems
Mines spot on.
Simfree handset. No problems here in the Brum area.
Worth doing a similar survey on WiFi problems / buttons lighting up?
Edward Lowy said:
Worth doing a similar survey on WiFi problems / buttons lighting up?
Click to expand...
Click to collapse
I disagree as these problems effect everyone and are both software related and should both be fixable when we can build custom roms
Sent from my HTC Desire S using XDA App
orange uk fine. I think the UK batch are all good build quality.
@Edward Lowy
not if you can accept them and taking the risk
@ben_pyett
the wifi cant be software, of course you can change a little bit the sensitivity, the bad antenna placement and cover will still remain
ben_pyett said:
I disagree as these problems effect everyone and are both software related and should both be fixable when we can build custom roms
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
That's my point - they don't seem to affect everyone. Both issues affected me but clearly that is not everybodys findings.
There are well reported software issues with the buttons, basically the phone detects the background ambient light levels and decides whether our not to light up the buttons
Sometimes in a dark room the presence of a bright light source such as a window or a bright Tv stop them from lighting
unfortunately there us nothing we can do.
Although considering that the buttons don't change positions I always know where they are and which one is which so I can't see what the real problem is?
with regards the wi fi issue, there is another thread
http://forum.xda-developers.com/showthread.php?t=1051674
Where someone has posted a possible software fix, although you need S-off in order to apply it.
I suffer from both of these problems.
But, Fortunately I don't hold the phone in landscape so the wi fi issue doesn't bother me, and I know where the buttons are so don't need them to be lit
Sent from my HTC Desire S using XDA App
I shared this on the Desire S Owners Poll thread and I am sure some of you might have seen it but here is my device I received this past Tuesday via FedEx from Singapore(It is an Indian device according to the IMEI info. HTC UK told me this btw.) Major problems with the battery cover. We need to make HTC be aware of these issues.
can you not just ask for a new one under warranty?
I'm in the UK and have had my DS 3 full days perfect no floors no wi-fi issue in landscape mode and set up with current OS and skinned.
Though day 4 bottom corners lifting by Home and Search keys and also have the smallest gap between unibody and screen near volume rocker and touch keys. The gap is enough to see back light coming through in the dark/dusk.
Hope this helps, i have a brand new (not refurbished) replacement coming first thing tomorrow will report on that with any news or similar issues.
Any of you sim free owners have the UMA signal boost app on the Stock shipped ROM 2.3.3 just interested?
Cheres
mine does not have UMA signal boost app
Sim free, no app installed
Sent from my HTC Desire S using XDA App
Thanks guys was looking at stock rom to remove 'bloatware' but the app on the orange rom is handy think i will just use launcher pro to hide unwanted apps rather than install stock ROM.
Just waiting on the courier for my replacement handset fingers crossed no faults with this one.
Ok so brand new replacement handset and i still have these issues the bottom right corner is already showing that it's raised in comparison to the bottom left corner and there is still a visible gap on the left of the screen can see the charge port through this and light still shining through in the right light.
Looks like bad quality control from HTC will be contacting orange in a mo as i'm still in my cooling off period. I am really disappointed Android OS is great for the customisation but this handset seem's to have been rushed in the build quality.
Hope this helps.
my device has a perfect screen
so i think that it is just in some locations...or maybe the batch that they currently have at your buyer is defective
mariu$ said:
do you have any of these problems?
Q1:Bottom removable cover doesnt fit right- leaves a gap, makes noise when pressed.
Q2:Large >1mm gap between the glass of the screen and metal. Not like in reviews, official photos.
what about the phone getting uncomfortably hot?
im trying to isolate the problem, which batch, which countries
soo far germany and singapore had big problems
Click to expand...
Click to collapse
tested one at my local o2 store, no problem, or maybe because it has the security stuff on it so i didnt get a good feel.. i ended up getting a sgs 2 yesterday though
Just read the above posts and now concern that my phone is one of those bad batch (O2 UK).
Firstly there is a gap at the top of the screen. (above the htc logo) big enough to stick the edge of a paper.
Second, there is light leakage on both the bottom corner (home and search key) only viewable when looking at a certain angle.
Third, is the bottom of the screen and the metal part meant to be even? As my bottom screen is more raised.
Finally, is all of the above problems are covered by the 12 month warranty and in which case I can ask for a replacement from O2?
Thanks in advance.
mariu$ said:
do you have any of these problems?
Q1:Bottom removable cover doesnt fit right- leaves a gap, makes noise when pressed.
Q2:Large >1mm gap between the glass of the screen and metal. Not like in reviews, official photos.
what about the phone getting uncomfortably hot?
im trying to isolate the problem, which batch, which countries
soo far germany and singapore had big problems
Click to expand...
Click to collapse
i have this also under heavy use?
same is mine
Hello fellow XDA members,
In the past I started some threads regarding Samsung AMOLED display quality, especially for the Note devices.
Please see here if you are interessted:
https://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
https://forum.xda-developers.com/showthread.php?t=2463786
Now, with the S8+ (and the S8, the problem is the same), even the media recognized the display problems, known as "red tint", just google for it!
Samsung tells the people that this is due to wrong settings, and/or the adaptive display setting turned on! THIS IS NOT THE CASE!!!
I got 2 pieces of S8+ today, and both displays are not OK. One screen has the red tint issue, but only on the upper half of the screen.
The other device has no red tint, but is generally darker and looks more "washed out" and has a slight yellow tint.
So again the display lottery is back, it is only "luck of the draw" if you get a decent screen or not!!!
If you do not believe me just compare a few devices beneath each other with the exact same display settings. Turn adaptive display off, then go into the dialer and type *#0*#, with this you ensure the brightness settings are the same and you have the same sceen content on both devices. You will notice that every single device has a different screen quality (tint, evenness, ...)
What do you say? Acceptable or not?
With all of us over at the tmobile shipping thread we've been waiting and crying and hoping that we get our devices early....and then when we finally got our devices ****ty things like red tint leaves a sour taste in our mouths..sad really, samsung already made this device feel rushed with all the Bixby and fingerprint scanner awkward positioning and what did we do after the note 7 debacle? We forgave these fools...and now this?....i do feel bad for those that actually paid full retail price for these expensive devices and to unbox and realize the screen is pink...that right there is not how to say forgive us for our mistakes instead a huge f u to all the customers who were unlucky enough to get such a horrible display color....but I will say I won the lottery because out of the box my s8plus came out nice no red pinkish tint whites are white...but why am I still pissed? Because my note 4 was the same whites were white and then after a year or so my eyes were fixed on a strange color that was taking up half of the screen that came out of nowhere...so yes I will be forever paranoid with sammys displays now....if my s8plus came in like that I don't think I would've came back....but then again I'm here lol
Settle down guys, this will likely be fixed with a future fw given the attention its gotten, this is pretty simple for samsung to fix actually, all samsung needs to do is what video games have been doing for years; offer the user an option to calibrate based a sample image. Once thats in, the presets can be established based off of those generated values from the user selection.
It seems like they will indeed need to implement a fix of this sorts, because it does seem the displays hue varys from device to device.
Anyways, for the most part, I hardly notice it and it seems even, and the more I look at it, the more i can't make sense out of it? Seems to play tricks on my eyes... lol.
Beautiful phone and display though!
cantenna said:
Settle down guys, this will likely be fixed with a future fw given the attention its gotten, this is pretty simple for samsung to fix actually, all samsung needs to do is what video games have been doing for years, offer the user an option to calibrate based on a sample image provided, once thats in the presets can be established based off of those generated values.
It seems they will need to implement thia because the displays vary so from device to device.
Anyways, for the most part, I hardly notice it, it seems even, and the more look at it the more i can make sense out of it, seems to llay tricks on my eyes, lol.
Beautiful phone and display though!
Click to expand...
Click to collapse
This is a hardware problem, a real software fix IS NOT POSSIBLE!!!
Samsung can only try to cammo the problem with increasing the range of the color-sliders in the display settings, so that you can turn down red more then now. But this wont fix that the red tint is NOT EVEN ACROSS THE DISPLAY!!
What else proves that this is a hardware error is that if you put 5 devices next to each other (with the exact same settings), each of them will look different in regard to screen quality! Believe me, I know what I'm talking about, see my previous threads regarding that!
I agree that it should be even otherwise you may have a hardware problem but my concern is your criticism has more to do with amoled in gerneral and what we are observing is a consequence of the tech used. Samsung is also pushing the boundries here too with the display tech so the norms for amoled to compare to may not even apply anymore. And your comment to my comment regarding masking the problem, there is a reason why every display on the planet has picture settings.. right? No 2 displays are exactly the same...
I just went through the crap with my Surface Pro 4 too, trust me, they are a good example of no 2 displays alike, must have went though at least 11 Surface Pro 4 on my mission for perfection display and I had to give up in the end because truth is, its still an awesome device!
that happens when you get the early batches of s8+
h4ck3r69 said:
that happens when you get the early batches of s8+
Click to expand...
Click to collapse
Absolutely unacceptable reasoning. They shouldn't be putting out a product if the "early batches" are DEFECTIVE
Obviously it's a QC problem, which they seem to have some fairly big issues with, over and over.. They will lose customer faith if they keep doing this ****
ingenious247 said:
Absolutely unacceptable reasoning. They shouldn't be putting out a product if the "early batches" are DEFECTIVE
Obviously it's a QC problem, which they seem to have some fairly big issues with, over and over.. They will lose customer faith if they keep doing this ****
Click to expand...
Click to collapse
Perhaps but then again why did you buy a phone from samsung in the first place?.....
I was in the Samsung store yesterday for the launch party. They had 3 S8+ on display next to eachother. Each was running the exact same retail mode, showing the exact same content at the exact same time.
One display was white, one was red hued, and one was pee yellow.
(No, it wasn't display calibration settings, I checked).
There are definitely quality control issues.
GibMcFragger said:
I was in the Samsung store yesterday for the launch party. They had 3 S8+ on display next to eachother. Each was running the exact same retail mode, showing the exact same content at the exact same time.
One display was white, one was red hued, and one was pee yellow.
(No, it wasn't display calibration settings, I checked).
There are definitely quality control issues.
Click to expand...
Click to collapse
And which of the 3 do you have?
I noticed a slight pinkish tint when the shipping screen protector was on, but looks ok without it.
Something slightly different this year is there seems to be a pink tinge on all four sides of the display (top, bottom, left and right). It's a very consistent along the sides of the screen and very noticeable, a few people here have also noticed it: https://forum.xda-developers.com/galaxy-s8/help/red-tint-screen-t3592335
So it's not just another pink/yellow/blue/green spotty tinge problem, theres now uniformity with the example i've provided.
I've got the S8+ and the screen is not red at all. The left and right edges if anything have a slight blueish tone to them but I believe this to be the effect of the screen curving to the sides distorting the colour (Colour shift?).
Unless you have bought one and have the problem with it, you have no right to complain.
cantenna said:
And which of the 3 do you have?
Click to expand...
Click to collapse
Mine had a very slight pink tinge when I got it, at the very top and bottom (maybe half the status bar thickness), and it's since gone way.
The over all display color was a little too warm for my liking, so I knocked the red slider down to half, and now it's fine.
Got me and the wife one yesterday from At&t. No red tint and best phone yet. I love it.
My display is freaking beautiful and I love the fingerprint location. I never had any trouble. My finger finds it very naturally
Sent from my SM-G955U using Tapatalk
TML1504 said:
Hello fellow XDA members,
In the past I started some threads regarding Samsung AMOLED display quality, especially for the Note devices.
Please see here if you are interessted:
https://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
https://forum.xda-developers.com/showthread.php?t=2463786
Now, with the S8+ (and the S8, the problem is the same), even the media recognized the display problems, known as "red tint", just google for it!
Samsung tells the people that this is due to wrong settings, and/or the adaptive display setting turned on! THIS IS NOT THE CASE!!!
I got 2 pieces of S8+ today, and both displays are not OK. One screen has the red tint issue, but only on the upper half of the screen.
The other device has no red tint, but is generally darker and looks more "washed out" and has a slight yellow tint.
So again the display lottery is back, it is only "luck of the draw" if you get a decent screen or not!!!
If you do not believe me just compare a few devices beneath each other with the exact same display settings. Turn adaptive display off, then go into the dialer and type *#0*#, with this you ensure the brightness settings are the same and you have the same sceen content on both devices. You will notice that every single device has a different screen quality (tint, evenness, ...)
What do you say? Acceptable or not?
Click to expand...
Click to collapse
=======
im not tying to be a jerk but just curious what happens when you cycle the --blue light filter-- button in the pull down menu with the wifi, Airplane mode ect.
reason i ask my displays is perfect but with the blue light filter on which is to reduce eyestrain ..then the display is very red
Really did not know they had this till i play around with it
Jonathan-H said:
I've got the S8+ and the screen is not red at all. The left and right edges if anything have a slight blueish tone to them but I believe this to be the effect of the screen curving to the sides distorting the colour (Colour shift?).
Unless you have bought one and have the problem with it, you have no right to complain.
Click to expand...
Click to collapse
I have an S8+ as per my posts in the other thread, so I have a right to complain.
Firstly, it could well be fixed by software, even if its uneven, HTC had issues with the camera doing this a number of years ago (big red spot in all pictures). It was fixed with software
Secondly, it might disappear with time. AMOLED, OLED and other self lighting technologies (like Plasma in TVs) have a bed in time, where some colour ranges need to burn in. I would suggest a full red screen using a screen tester app for a few hours, to see if it beds in the red.
Guys, I would like to take this device, there is a possibility of having a faded display?
Hi guys,
Story of my life. I preordered my S8+ on March 30th, received it on April 20th. Reading about pink tint I was happy not to see any. But what I got was green tint across the whole screen. On top of that the curved edges were really visible and had this glowing effect, as described in this thread: https://forum.xda-developers.com/galaxy-s8+/help/dark-edges-t3593730
I decided to return it and ordered another two units. The first one was completely pink, using the white balance sliders and the color calibration code (*#15987#) helped a little, but it was still pink. The other one had dead pixels near one of the curved edges and was greenish in one part of the screen. I returned all of them.
I'm stubborn (and like the phone design a lot) so I bought another three (this time I took some photos which I attached below). The first one had extremely greenish tint and as any other greenish screen the curved edges were really visible and had this glowing effect.
The second one was entirely pink including the pinkish edges and the third one was pink only at the top. Playing with white balance and color calibration did not help, only lowered the effect a little bit.
To make it worse one unit had splinter on the frame straight out of the box.
There is a guy on polish forum of S8+ who got twelve units of S8+ and only one was perfect: http://forum.android.com.pl/topic/314518-ekran-w-galaxy-s8-plus/?page=19#comment-5078692
Is it only in my beloved country so hard to get the perfect screen (by perfect I mean not pink nor green, without dead pixels) or were we so unlucky ? It seems almost impossible to get the good unit. I'm really tired of not being able to enjoy mine new device. I'm thinking about buying another 5 units from different sources. I will give it a last chance ...
PS. To make it clear - I'm buying new phones almost every year since 10 years and never had such issues. I had to replace one of my phones just once in my entire life! So I'm not that kind of person seeing issues everywhere, I'm just not agreeing to pay full price for a device with such flaws.
mrvain84 said:
Hi guys,
Story of my life. I preordered my S8+ on March 30th, received it on April 20th. Reading about pink tint I was happy not to see any. But what I got was green tint across the whole screen. On top of that the curved edges were really visible and had this glowing effect, as described in this thread: https://forum.xda-developers.com/galaxy-s8+/help/dark-edges-t3593730
I decided to return it and ordered another two units. The first one was completely pink, using the white balance sliders and the color calibration code (*#15987#) helped a little, but it was still pink. The other one had dead pixels near one of the curved edges and was greenish in one part of the screen. I returned all of them.
I'm stubborn (and like the phone design a lot) so I bought another three (this time I took some photos which I attached below). The first one had extremely greenish tint and as any other greenish screen the curved edges were really visible and had this glowing effect.
The second one was entirely pink including the pinkish edges and the third one was pink only at the top. Playing with white balance and color calibration did not help, only lowered the effect a little bit.
To make it worse one unit had splinter on the frame straight out of the box.
There is a guy on polish forum of S8+ who got twelve units of S8+ and only one was perfect: http://forum.android.com.pl/topic/314518-ekran-w-galaxy-s8-plus/?page=19#comment-5078692
Is it only in my beloved country so hard to get the perfect screen (by perfect I mean not pink nor green, without dead pixels) or were we so unlucky ? It seems almost impossible to get the good unit. I'm really tired of not being able to enjoy mine new device. I'm thinking about buying another 5 units from different sources. I will give it a last chance ...
PS. To make it clear - I'm buying new phones almost every year since 10 years and never had such issues. I had to replace one of my phones just once in my entire life! So I'm not that kind of person seeing issues everywhere, I'm just not agreeing to pay full price for a device with such flaws.
Click to expand...
Click to collapse
I feel you. I don't know what to say to help, but if it is any consolation I know exactly how you are feeling. A few years back I had a similar problem with the BlackBerry Passport. I ended up exchanging about 12 devices before I found one that didn't have flaws out of the box. I got roasted on the CrackBerry forums for it, but proof was all there. I simply got 12 broken devices out of the box... Seems unreal almost, but it happens.
I couldn't care less if there was a green or a blue or a pink or a yellow tint. It still does the same job.
Your best bet is to just wait until the first few batches are pushed out and just wait until samsung makes more phones..let everyone else buy up all the pink ones. This could take months though, maybe about 3. Either way, buying an AMOLED is similar to buying an LCD; you will get lucky if you don't get dead pixels or screen tint issues.
Biggenz said:
I couldn't care less if there was a green or a blue or a pink or a yellow tint. It still does the same job.
Click to expand...
Click to collapse
That's true but wouldn't an older device as well? People should be getting quality products for the price.
Biggenz said:
I couldn't care less if there was a green or a blue or a pink or a yellow tint. It still does the same job.
Click to expand...
Click to collapse
Couldnt agree more!!!!
Don't see what the problem is regarding screen tint issue, Samsung is aware of it and said they can address it through a software update. I would've just waited for that and changed my screen color ratio in the mean time. Also the pictures you showed with the dead pixels, either I'm blind or it wouldn't honestly make a difference or you wouldn't even notice it in daily usage. Just my two cents
TheBrandonWRX said:
That's true but wouldn't an older device as well? People should be getting quality products for the price.
Click to expand...
Click to collapse
People should indeed get quality products for their money, but this seems to be a new obsession when it comes to new phones. People sitting there all day looking at a white screen trying to find an imperfection. If you use the phone day to day, there is no way you would even notice it.
aroy97 said:
Don't see what the problem is regarding screen tint issue, Samsung is aware of it and said they can address it through a software update. I would've just waited for that and changed my screen color ratio in the mean time. Also the pictures you showed with the dead pixels, either I'm blind or it wouldn't honestly make a difference or you wouldn't even notice it in daily usage. Just my two cents
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Biggenz said:
People should indeed get quality products for their money, but this seems to be a new obsession when it comes to new phones. People sitting there all day looking at a white screen trying to find an imperfection. If you use the phone day to day, there is no way you would even notice it.
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When you pay $1,300 for something, like I did for my S8+, you want it to be flawless, at least physically. We all work hard for our money, one way or the other. I won't stand for throwing it away on a semi-defective device, no matter how small the defect.
dhorgas said:
When you pay $1,300 for something, like I did for my S8+, you want it to be flawless, at least physically. We all work hard for our money, one way or the other. I won't stand for throwing it away on a semi-defective device, no matter how small the defect.
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I thought I was having a screen issue ... but it was just my eyes .. however im having audio output issues and im pissed off ... had to use a speaker booster for everything ... at full volume its like 1/3 of full on my note 4 ... going to Verizon to test the sample phones to mine
dhorgas said:
When you pay $1,300 for something, like I did for my S8+, you want it to be flawless, at least physically. We all work hard for our money, one way or the other. I won't stand for throwing it away on a semi-defective device, no matter how small the defect.
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Ohh oh... You hoping for something that will never happen, good luck!
cantenna said:
Ohh oh... You hoping for something that will never happen, good luck!
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I got a perfect device with the S8+, thankfully, on first go. Software wise, different story, but HW is flawless. It's hit and miss.
If they are going to start setting a precedent where they are asking for laptop money for a phone, then we need to respond by expecting that it at least comes as advertised. When we start dropping our standards while they keep raising the price, then we are all in for ever-increasing amounts of agro as they will just assume x% of people will just take it up the wrong-un and keep coming back for more. For this money, if there are any hardware defects out of the box, back it goes. But those are just my standards.
In response to the OP, sounds like you are ordering replacments from the same borked batch. I'd either find a new source or wait for the scruffy units to go elesewhere.
dhorgas said:
I got a perfect device with the S8+, thankfully, on first go. Software wise, different story, but HW is flawless. It's hit and miss.
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Ya, its also entirely subjective and dependant upon the individual, but good on ya for being at peace.
Software wise, im rooted and am able to enhance my android experiance on this device were i deem fit; so very pleased with this device.
Mine is absolutely flawless, want to buy ?)
cantenna said:
Ya, its also entirely subjective and dependant upon the individual, but good on ya for being at peace.
Software wise, im rooted and am able to enhance my android experiance on this device were i deem fit; so very pleased with this device.
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There is nothing subjective about having a color balanced display, no visible marks, flaws, or any other defects anywhere on the body, and no dead or stuck pixels. All ports and speakers work, mics all work, etc. No, physically perfect is not subjective. It's very much objective, based on factual observations about the conditions of the device. Besides, as the poster above has said as well, if they're going to be asking laptop money for a phone it better be flawless.
dhorgas said:
There is nothing subjective about having a color balanced display, no visible marks, flaws, or any other defects anywhere on the body, and no dead or stuck pixels. All ports and speakers work, mics all work, etc. No, physically perfect is not subjective. It's very much objective, based on factual observations about the conditions of the device. Besides, as the poster above has said as well, if they're going to be asking laptop money for a phone it better be flawless.
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Your argument is still predicated on your interpretation of perfection, so that it is subjective! Feel free to dispute that further, lol.
cantenna said:
Your argument is still predicated on your interpretation of perfection, so that it is subjective! Feel free to dispute that further, lol.
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This is a pretty comical comment. Your argument amounts to everything being subjective. Why is a square a square? Why is it not a triangle? Because a square has 4 equal sides and 90 degree angles connecting all sides to each other. That's not subjective; it is mathematically objective. The same way, a perfect display is one that is without defects. A perfect phone body is one without scuffs. You either have dead pixels or you don't. You either have scuffs or you don't. Your display is centered in the frame of the phone, or it isn't. Your display is using a proper white-point, or it is not. These are not subjective things. The state is binary.
mrvain84 said:
Hi guys,
Story of my life. I preordered my S8+ on March 30th, received it on April 20th. Reading about pink tint I was happy not to see any. But what I got was green tint across the whole screen. On top of that the curved edges were really visible and had this glowing effect, as described in this thread: https://forum.xda-developers.com/galaxy-s8+/help/dark-edges-t3593730
I decided to return it and ordered another two units. The first one was completely pink, using the white balance sliders and the color calibration code (*#15987#) helped a little, but it was still pink. The other one had dead pixels near one of the curved edges and was greenish in one part of the screen. I returned all of them.
I'm stubborn (and like the phone design a lot) so I bought another three (this time I took some photos which I attached below). The first one had extremely greenish tint and as any other greenish screen the curved edges were really visible and had this glowing effect.
The second one was entirely pink including the pinkish edges and the third one was pink only at the top. Playing with white balance and color calibration did not help, only lowered the effect a little bit.
To make it worse one unit had splinter on the frame straight out of the box.
There is a guy on polish forum of S8+ who got twelve units of S8+ and only one was perfect: http://forum.android.com.pl/topic/314518-ekran-w-galaxy-s8-plus/?page=19#comment-5078692
Is it only in my beloved country so hard to get the perfect screen (by perfect I mean not pink nor green, without dead pixels) or were we so unlucky ? It seems almost impossible to get the good unit. I'm really tired of not being able to enjoy mine new device. I'm thinking about buying another 5 units from different sources. I will give it a last chance ...
PS. To make it clear - I'm buying new phones almost every year since 10 years and never had such issues. I had to replace one of my phones just once in my entire life! So I'm not that kind of person seeing issues everywhere, I'm just not agreeing to pay full price for a device with such flaws.
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see here:
https://forum.xda-developers.com/showthread.php?t=3593263
i have these issues since years, but this time it's extreme...
I've seen a lot (nearly 20) S8+ now, only 3 of them had an almost perfect screen!
the deviations are really huge, and that's the biggest problem in my eyes...
Sent from my SM-G955F using XDA-Developers Legacy app
*sigh*
Can we get a moderrator to change the title of this thread to; LCD is better than AMOLED (because this is what this thread is really about(I prefer amoled btw))
Sent from my SM-G955F using Tapatalk
After trying and failing with the S8/S8+ I decided to go for the U11.
I ordered two phones from Amazon, one for myself and one for family. They were the amazing silver. We powered them on, and then noticed backlight bleed along the lower edge. The guy on this review is the only reviewer who mentions it and shows the problem:
http://www.androidpolice.com/2017/0...pretty-good-phone-if-anyones-still-listening/
Not only that, but both phones had a dead pixel on the screen (But I think that's just my bad luck . I took it on myself to watch reviews on youtube, and I think the lower edge problem has been there on every review unit, but no reviewer mentioned it.
I really am considering a switch to the U11, but I have a serious screen OCD so I wanted to put it to you guys... Do you all experience this? And is it terribly bad on every day performance?
Thanks
evak2979 said:
After trying and failing with the S8/S8+ I decided to go for the U11.
I ordered two phones from Amazon, one for myself and one for family. They were the amazing silver. We powered them on, and then noticed backlight bleed along the lower edge. The guy on this review is the only reviewer who mentions it and shows the problem:
http://www.androidpolice.com/2017/0...pretty-good-phone-if-anyones-still-listening/
Not only that, but both phones had a dead pixel on the screen (But I think that's just my bad luck . I took it on myself to watch reviews on youtube, and I think the lower edge problem has been there on every review unit, but no reviewer mentioned it.
I really am considering a switch to the U11, but I have a serious screen OCD so I wanted to put it to you guys... Do you all experience this? And is it terribly bad on every day performance?
Thanks
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I don't have it at all that I can see. Sorry for your luck but my device is flawless.
EtherealRemnant said:
I don't have it at all that I can see. Sorry for your luck but my device is flawless.
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Thanks for the quick response. Check this thread:
https://forum.xda-developers.com/u11/help/minor-issues-stuck-pixel-sound-static-t3621512
A guy posted a picture as a response. See the shadow along the bottom edge? If you don't have that, at all, this gives me hope. What color is your device if you don't mind me asking.
evak2979 said:
Thanks for the quick response. Check this thread:
https://forum.xda-developers.com/u11/help/minor-issues-stuck-pixel-sound-static-t3621512
A guy posted a picture as a response. See the shadow along the bottom edge? If you don't have that, at all, this gives me hope. What color is your device if you don't mind me asking.
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No shadow, no dead pixels (just went through a full pixel test - jeez this backlight will blind you on full!), no scuffed glass, nothing. It's the first device I've ever gotten from HTC with no complaints about the screen (my M7 had a yellow tint as did the M8 and the first few weeks of owning my 10, the glue hadn't settled so it was pink tinted and I had to have the Sprint store open up 8 EVOs before I found an acceptable screen to give you an idea - never had a dead pixel except on AMOLED ironically enough).
It's the Sapphire Blue.
EtherealRemnant said:
No shadow, no dead pixels (just went through a full pixel test - jeez this backlight will blind you on full!), no scuffed glass, nothing. It's the first device I've ever gotten from HTC with no complaints about the screen (my M7 had a yellow tint as did the M8 and the first few weeks of owning my 10, the glue hadn't settled so it was pink tinted and I had to have the Sprint store open up 8 EVOs before I found an acceptable screen to give you an idea - never had a dead pixel except on AMOLED ironically enough).
It's the Sapphire Blue.
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Thanks mate I do love the phone, and am considering another go. My guess is you are -very- lucky, most of the units I've seen myself on youtube (if not all), have it to a certain extend. Treasure and keep it !
evak2979 said:
Thanks mate I do love the phone, and am considering another go. My guess is you are -very- lucky, most of the units I've seen myself on youtube (if not all), have it to a certain extend. Treasure and keep it !
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Yeah out of all phones I've ever ordered, this one is by far my favorite. Ridiculous battery life, no lag, great screen, no gimmicks (edge sense is actually quite useful - I use it to launch my camera immediately when I'm out and about), excellent camera, doesn't overheat, crystal clear call quality, loud speaker set up... Only thing I don't like is News Republic chewing up my battery and not being able to disable it.
I haven't even rooted it yet. Every other phone I've rooted within a week, oftentimes the day I've received it. I ordered it May 16th from HTC on pre-order and got it on June 9th. No phone has ever been in my possession that long without being modded somehow, even if it was just changing the launcher.
The light bleed problem affected every review unit as you said, and there have been several threads here mentioning it. My conclusion is that nearly every U11 has the problem although it's rather subtle so not easy not to notice if you don't know about it.
Personally I'm rather OCD about screens and I'm not happy about this defect but I'm now used to it. The location is just one that you don't look at normally. In fact I think we've grown used to ignore the lowest part of the screen as it's where ads normally sit. Also it kinda helps that the bleed gets reduced a lot depending on the angle you look at the screen from.
x_d_n said:
The light bleed problem affected every review unit as you said, and there have been several threads here mentioning it. My conclusion is that nearly every U11 has the problem although it's rather subtle so not easy not to notice if you don't know about it.
Personally I'm rather OCD about screens and I'm not happy about this defect but I'm now used to it. The location is just one that you don't look at normally. In fact I think we've grown used to ignore the lowest part of the screen as it's where ads normally sit. Also it kinda helps that the bleed gets reduced a lot depending on the angle you look at the screen from.
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Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
evak2979 said:
Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
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I'm very OCD regarding LCD screen and the phone itself. The phone is perfect except for the light bleeding, a stuck pixel and some sound static in earphone. Otherwise the phone is perfect like the camera, sound, battery life and performance.
As I bought the phone from Hong Kong its a pain in the... To return it. So with a 10% discount off that seller gave me I learned to enjoy and love the phone.
My HTC One X, M8x, 10 U11 and the S8+ all suffered from flaws being the S8+ the worst (random restarting and pinkish screen tone) so I'm not a lucky person about phones.
@evak2979 i sent you a message but basically it's about accepting defeat when it comes to small flaws, unfortunately there's not more to it. Although of course, if your phone has serious build issues that no one else has it should go back to HTC.
I have is as well. Actually this is my second unit (Black), the previous (Silver) had it as well. I can see it in display test application but I would say it is not affecting normal usage. Overall I am happy with display quality.
KejPi said:
I have is as well. Actually this is my second unit (Black), the previous (Silver) had it as well. I can see it in display test application but I would say it is not affecting normal usage. Overall I am happy with display quality.
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Click to collapse
Like I told my new pal on PM, I got the S8+ new for a very good price (539, UK).
If that sinks, I'll bite the bullet and return to HTC. It's funny because I don't mind scuffs, or scratches, or what. I just want a normal okay screen. I remember being happy with Note 4, with S5, With M8, With M9.
Then this new fashion started with every display being the dumbs
And the S8+ arrived with dust under the glass.
I've fought for a long time with my OCD to accept that AMOLEDs will never have consistent whites (though my one plus 3t is perfect, the one phone I've kept over the months). As of late with the S8 it's also been, full red edges, dead pixels, dust specs.
Let's try the U11 again. If it just has light bleed and no dead pixels I'll keep it...
I don't have light bleed.
I use edge to launch my calendar.
Sound through the earphones is shockingly good!
It looks dated in any other color but blue or red.
Those bezels? Ug.
The screen is beautiful and they've coated with oleophilics that feel INCREDIBLE.
The camera is excellent.
It's a very VERY good phone.
I have it on mine, but It's hardly even noticeable... Definitely not a game-changer for me. It's not enough for me to return it for a new one.
Just updating that I received my HTC U11 black, and I sent it back with a dead pixel. That's the third U11 with dead pixels, the first two having been silvers from Amazon.
I have also encountered issues with S8s (dust under glass), but not so much or frequent.
I want to get a U11 more than I do an S8, but I am really really skeptical about a few things - the build quality of the panel. The reports that some of the units are not so water proof (The solar reds apparently, a youtube search I did testified to that.
Sorry for diverting this thread from its original post, but I am really curious about you guys' opinion. I agree to having screen OCD, and that I should lower my standards when it comes to white consistency on AMOLED, for example. Or even some light bleed on LCD panels.
But dead pixels? Dead pixels on 649 pound devices, top end flagship? What is going on with QC and how lost must we drop our standards.
And if anyone thinks I am lying I am happy to provide with pictures...
If anyone from the UK has a relatively faultless HTC, please tell me where you bought it from so I can buy from there myself. And which color variant.
Thank you.
Hi, I believe you as I have the same problem with my Asian version. But can you share a picture? I want to compare mine with yours.
evak2979 said:
Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
Click to expand...
Click to collapse
evak2979 said:
Just updating that I received my HTC U11 black, and I sent it back with a dead pixel. That's the third U11 with dead pixels, the first two having been silvers from Amazon.
I have also encountered issues with S8s (dust under glass), but not so much or frequent.
I want to get a U11 more than I do an S8, but I am really really skeptical about a few things - the build quality of the panel. The reports that some of the units are not so water proof (The solar reds apparently, a youtube search I did testified to that.
Sorry for diverting this thread from its original post, but I am really curious about you guys' opinion. I agree to having screen OCD, and that I should lower my standards when it comes to white consistency on AMOLED, for example. Or even some light bleed on LCD panels.
But dead pixels? Dead pixels on 649 pound devices, top end flagship? What is going on with QC and how lost must we drop our standards.
And if anyone thinks I am lying I am happy to provide with pictures...
If anyone from the UK has a relatively faultless HTC, please tell me where you bought it from so I can buy from there myself. And which color variant.
Thank you.
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Click to collapse
Jadraker said:
Hi, I believe you as I have the same problem with my Asian version. But can you share a picture? I want to compare mine with yours.
Click to expand...
Click to collapse
Of course...Here. Same on all three, just in different positions.
Mine is in a similar position but it's not black. Indeed it changes according to the color but of course it's different from the rest. Mine is more a defective pixel than a dead or stuck one. I thought it was the same pixel issue but it's not.
evak2979 said:
Of course...Here. Same on all three, just in different positions.
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Click to collapse
Jadraker said:
Mine is in a similar position but it's not black. Indeed it changes according to the color but of course it's different from the rest. Mine is more a defective pixel than a dead or stuck one. I thought it was the same pixel issue but it's not.
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Click to collapse
Nah mine is dead dead.
I am considering a 4th U11. At this point, I don't even care about the light bleed. But 3/3 with dead pixels, it can't just be bad luck. That's the thing. I mean this is very bad QC. None of the reviewers are mentioning things like this. Or the issues with the S8 screen.
I think at this point someone needs to step up and say : ok guys, these are the GOOD things about the phone. But there is also
S8 (red tints, even after patch. Bad smudges on grey. Dust particles under panel)
U11 (Dead pixels. Light bleed at bottom of the screen).
In the end, the only trustworthy review is XDA forums and its users.
I ordered the G7 from T-Mobile pretty much as soon as I could. I received it 2 days later. From the second I turned on the screen, I could clearly see a huge spot of LCD bleed to the right of the charging port. It was only really visible on white/off-white backgrounds, but it was plain as day and unacceptable for a $750 device.
I called T-Mobile within a day to try and swap it out. Long story short, it would involve sending it back, waiting for them to confirm, then sending me a replacement. I didn't want to deal with any of that, so I just returned it. Fun fact: The original tech on the phone wanted me to run a diagnostic and reboot the phone to troubleshoot (LOL!).
Anyway, I went to a local T-Mobile store and found another display model with the EXACT SAME LIGHT BLEED ISSUE and in the same spot. I pointed it out to the rep and he was surprised. So, what I originally thought was bad luck may, in fact, be a more widespread issue. That, or I just happened to find the only two LG G7 devices with this particular issue.
We all know that LCD panels have light bleed issues of varying amounts (the one notable exception being iPhones). But this was still disappointing, especially on new screen tech from LG. I just want people to be informed before buying. I loved the phone otherwise, although the taller, thinner form factor was a little odd. I prefer the V30's form factor.
Attached are photos of my unit. You can clearly see the blinding white spot shining up like a spotlight from the bottom. If you're buying this phone, good luck. I did see a Pink unit at T-Mobile without this issue. Both units that had it were Silver, for what it's worth.
yea, my wife had this issue in the same spot on her red edition. i easily found others online with the same issue in the same spot.
LG has quality control issues. the screen on the v30 was so bad that i ended up returning it.
my g7 has no such issues and i have been pleasantly surprised with my experience on it thus far.
if you can get a good, unaffected model you will probably be happy with it.
Unfortunate that many people are experiencing this. My 2 phones that arrived seem flawless to me so far.
What do you guys think?
There's already a post on this
---------- Post added at 07:16 PM ---------- Previous post was at 07:15 PM ----------
https://forum.xda-developers.com/lg-g7-thinq/help/backlight-bleed-t3798502
mammothjojo88 said:
What do you guys think?
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You definitely have it in the same spot, though to a lesser degree than I had. It's your call, but I think that's unacceptable given the price. Since it only really rears its ugly head on white backgrounds, some people may find they can live with it.
please remove
Lol. Man I didn't even notice that issue. But I can see the same bleeding in the exact same area. I'm on JOD so I might just keep it since I'll jump to the note 9 in 3 or 4 months.
Sent from my LM-G710 using Tapatalk
I ordered two via the BOGO sale, both Rose color and the screens are flawless
Major backlight bleed through the LCD screen right out of the box. Apparently its a common issue. Went back to Sprint to swap it only to find that the would have been replacement had the same issue. Opened up two more new G7s with the manager only to find the same problem. LG fell through on this one. Id suggest looking elsewhere as of now. Unless you dont mind the visual nuisance
I picked up a Verizon G7 from Best Buy 2 days ago and I have no screen issues. My is performing just fine with no light bleed.
Got mine in store from Tmo. Have had no issues with mine so far. Try not to read too much into this. Samsung has had screen issues with about every model they've released since the S6.
Verizon edition here and it's perfect. We've sold probably 50 out of my Verizon store also and not a single issue
How do we test our screen for bleed?
I used this test page http://www.lightbleedtest.com/ at 100% brightness in a pitch black bathroom. Is this the proper way?
Flawless here also, T Mobile version.
hungryfortech said:
How do we test our screen for bleed?
I used this test page http://www.lightbleedtest.com/ at 100% brightness in a pitch black bathroom. Is this the proper way?
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Click to collapse
In the case of the G7, a white background seems to bring the bleed out the most. Open a white image or the settings menu and check the bottom edge. It appears to occur in the same place on all G7 units that have it.
US 710ULM and no issues with the display, color or bleed. Purchased Black from Bestbuy.
its one of the nicest LCD displays ive seen. Brightness and colors are fantastic.
Sent from my LM-G710 using Tapatalk
No bleed here either.
no bleed here all good
Got mine from B&H yesterday. No light bleed at all.