Update Android OS on Honor 6 always fails with error "cant find Update APP" - Honor 6, 6 Plus Q&A, Help & Troubleshooting

Trying to upgrade my Android OS from Kitkat to Marshmellow on Honor 6 L04
Update folder on SD Card created. Update APP is in the extracted Update folder.
I launch update via short code *#*#2846579#*#* but I always get the message "can't find Update APP"
Installation says to extract Update APP in to Download folder. It was already extracted after unzipping Update folder.
Can anybody help me? Very much appreciated

you have to create a new folder in sdcard name it as dload , and copy the UPDATE.APP which it was in obtained by extracting the zip and power off the device and press all three buttons or update it through dialer *#*#2846579#*#*:good::good:

VenuGopalu said:
you have to create a new folder in sdcard name it as dload , and copy the UPDATE.APP which it was in obtained by extracting the zip and power off the device and press all three buttons or update it through dialer *#*#2846579#*#*:good::good:
Click to expand...
Click to collapse
Do i need to have a working sim in the Phone?
Because it still does not work..

then use the force update via power off the device and press all three buttons

VenuGopalu said:
then use the force update via power off the device and press all three buttons
Click to expand...
Click to collapse
i tried that also
it takes me to the update screen and then says !cant update
i placed update APP in a newly created folder on sd card named "dload" before...

Ok. here is the message I get when on the update screen
Software install failed!
My dload folder on the sd card has the update APP
In the root is the META-INF folder
I wish i could attACH PICTURES HERE...
And here are the files on my sd card

leftisbetter said:
Ok. here is the message I get when on the update screen
Software install failed!
My dload folder on the sd card has the update APP
In the root is the META-INF folder
I wish i could attACH PICTURES HERE...
And here are the files on my sd card
Click to expand...
Click to collapse
Well , goto settings/storage . Set sdcard as default storage abd reboot ur phone .
Later copy the update.app downloaded from here.
http://www.hihonor.com/in/support/details/?DOC_ID=83363
And then force install it

Related

help with error report on g1 after rc30 w root

help!!!. i am going nuts... i have tried everything .. can some help me .. here is what i get when i go to update the rc30 with root.
android systeme recovery utility
using test keys
E: cant open ?cache/recovery/com
mad
Home+back - reboot system now
ALT + L - toggle log test display
ALt + s - apply sdcard:update.zip
Alt + W - wipe data/factory reset
I then hit the ALT + S and get the following
installing from the sdcard...
finding update package...
opening update package....
E: cant open /skcard/update.zip
(bad)
installation aborted.
press home+back to rebot.
i have reformatted and intsalled on my card. hours of trying.. and my phone keeps telling me to update to the OTA 30 which i keep sayling later to..
any info would be great
thanks in advance... i know totall newbie wants to swim with the sharks..
did the terminal emulator and entered the cd /sdcard
ls -l update.zip
it reponds with
update.zip: no such file or directory
do i understand that it is not seeing a file on the sd card.
settings.. bad file... i am going nuts...
chicagopass said:
did the terminal emulator and entered the cd /sdcard
ls -l update.zip
it reponds with
update.zip: no such file or directory
do i understand that it is not seeing a file on the sd card.
settings.. bad file... i am going nuts...
Click to expand...
Click to collapse
what did u name the file when u put it on the storage card
update.zip
try naming the zip file "update"
extracted or in zip format?
leave it in zip format
now comes back ... after cd/sdcard
"not found"
Go here.... http://forum.xda-developers.com/showthread.php?t=443713 Download from where it says "here" Leave it in zip format name it update.zip and place it on ur storage card n try again
clearly it is not seeing the card let alone the file correct.. but when i plug in the usb to the lap top or use the card holder for the micro on the laptop it sees the laptop sees all the files on the card...
by the way if it is at least at the point of trying to find the card in the terminal emmulator am i at root.... i know this might sound like a stupid question but then again.. look at the number of posts i have...
thanks for your help
at this point it is the principal to accomplish this.... hours working on this and going strong..
trying your update file... while doing that i have a question again..
does it matter that this phone is still... rc19
also... i am using my laptop card reader to place files on the card .. i assume that is not an issue..
thank s
Try moving the file to your sdcard with the card in your phone. Meaning, plug your phone into your computer and transfer the file over. Then unplug the phone from the computer and try the update again.
did it and still no luck..
keeps saying... cd/sdcard; not found
i have been at this all day... there must be some easy ansswer to all this pain
it is not seeing the card..
maybe it is the emulator
but when i do the code to see if i have the img going it comes back with a 1
real quick.... r u sure ur sd card is discoverable in ur settings ?
You have the recovery image installed. I said this over at androidcommunity, but I think the problem is with your sdcard...I think a different card may fix your issue.
it looks like it is trying to install from card but cant... when i do the power on and hold the home key and then do alt+l..then alt+s ... i get
a few statements the last is E:cant open / sdcard/update.zip
no such directory
installation aborted..
maybe i should create a file sdcard and place theupdate file in it.?
Stericson said:
You have the recovery image installed. I said this over at androidcommunity, but I think the problem is with your sdcard...I think a different card may fix your issue.
Click to expand...
Click to collapse
yes... try formatting ur sd card with fat32 name the zip update n try again
hmmm....thats a thought...lol try it
chicagopass said:
it looks like it is trying to install from card but cant... when i do the power on and hold the home key and then do alt+l..then alt+s ... i get
a few statements the last is E:cant open / sdcard/update.zip
no such directory
installation aborted..
maybe i should create a file sdcard and place theupdate file in it.?
Click to expand...
Click to collapse
"DO NOT" create a file !!! it has to be a zip by itself no folder
usmc2k said:
"DO NOT" create a file !!! it has to be a zip by itself no folder
Click to expand...
Click to collapse
What he was suggesting was to take the sdcard out and create a dir named sdcard on the phone and stick the update in there...then when he reboots and does the update the phone would pull the file from there...but after thinking about it...the boot.img would erase it upon shutdown..I believe..anyways it wouldn't work that way....

Trouble updating

Hi
I'm currently trying to update my honor 6 plus to lolipop,I've downloaded the upate zip and its residing in the download folder of my internal storage.
I've then gone to updater and opened local update,but all i see is a message saying......."unable to find update package.Please download the package and copy it to your SD card or the /dload directory in your internal storage."
Am i missing something? Any help would be greatly appreciated.
Anyone?,pretty please
Ok,finally got the above problem sorted,but now I'm getting this message,any help would be greatly appreciated.
Hi,
Having extracted UPDATE.APP file from the zip and then copied it over to the /dload directory I initiated the EMUI Updater and chose the 'Local update' option. The phone switches off and reboots to CWM Recovery screen each time. Is this supposed to happen? If so, what option should I choose?
If not, what am I doing wrong?
BLR Boss said:
Hi,
Having extracted UPDATE.APP file from the zip and then copied it over to the /dload directory I initiated the EMUI Updater and chose the 'Local update' option. The phone switches off and reboots to CWM Recovery screen each time. Is this supposed to happen? If so, what option should I choose?
If not, what am I doing wrong?
Click to expand...
Click to collapse
Instal stock recovery and unroot the phone
it will be enough to install stock recovery via Honor MultiTool. Root will be disabled after update to Lollipop of course, but bootloader will be still unlocked. So you can install CWM and root viat MultiTool again.
I have the same problem, instalation failed message, any solution?

[Completed] Need help, huawei p9 update

Hello,
I have Huawei P9 EVA-L09C150B141, downloaded the latest version both B170 and B180, put it in dload folder on my sd card, but when I go to update my phone from menu, I don't get option to update with file from sd card. (only check update on web
In what way can I update my P9 with latest B180 firmware, since through menu I'm unable to do it, and it doesn't offer me update through any kind and type??
Thanks in advance
edit - founded explanation here - http://www.xda-developers.com/andro...huawei-p9-and-mate-8-is-available-get-it-now/ and was able to enter by dialing code in dialing app (project menu).
Downloaded update.zip to the root of the sd card, with dialing app go to "project menu", select software upgrade and then sd card upgrade and get info "no update available". then tried it again, this time put update.zip to the folder "dload" in root of sd, same again.
Then shutdown phone, and started it with power and volume keys together, and it says verifying update package, and it stops at 5% saying "software istall failed - the update package does not exist".
Any advice, help maybe???
Found solution, that is the update.zip file must be extracted to the folder "dload" on my sd card.
mrljina said:
Found solution, that is the update.zip file must be extracted to the folder "dload" on my sd card.
Click to expand...
Click to collapse
Glad you managed to find a solution, I'll close the thread up
All the best
Sawdoctor

Install new version

Hey
I am on B180 can I upgrade to B182 manually with firmware finder?
oxfordmark said:
Hey
I am on B180 can I upgrade to B182 manually with firmware finder?
Click to expand...
Click to collapse
Simple answer... Yes.
I did exactly that update not long ago. Let the app download it and move it to dload folder on your external sd card. Reboot to erecovery (hold down both up & down volume keys & keep them pressed then hold down power until the phone reboots & goes into erecovery)
The update should be automatically installed.
colthekid said:
Simple answer... Yes.
I did exactly that update not long ago. Let the app download it and move it to dload folder on your external sd card. Reboot to erecovery (hold down both up & down volume keys & keep them pressed then hold down power until the phone reboots & goes into erecovery)
The update should be automatically installed.
Click to expand...
Click to collapse
How do I remove the data in the folder, it's still picking up the 180 ROM.
Make sure the dload folder only contains the B182 update.app file, delete the rest
colthekid said:
Make sure the dload folder only contains the B182 update.app file, delete the rest
Click to expand...
Click to collapse
Could there be a dload folder on my SD card to?
From memory I think the firmware finder app downloads to the internal memory, so yes. You need to copy the dload folder to the root of the external sd card (deleting the one already there if there is one)
colthekid said:
From memory I think the firmware finder app downloads to the internal memory, so yes. You need to copy the dload folder to the root of the external sd card (deleting the one already there if there is one)
Click to expand...
Click to collapse
Done it. Wish I could do this for Android 7.

Problem after Flash rom

Hi guys,
I tryed flash a custom Rom, but my mate enter in Huawei erecovery and after the connection with wifi I have an error and don't continue. I try return Stock Rom but i can't copy the Update.app file By pc ( i have The error that the device is probably disconnected) but i move the file from the external sd card to internal sdcard by twrp recovery '' file Explorer''. I Start the Installation of custom with press vol up+vol down+power but after 10 seconds i get an error and can only restart device. Anyone can help me please?
John46 said:
Hi guys,
I tryed flash a custom Rom, but my mate enter in Huawei erecovery and after the connection with wifi I have an error and don't continue. I try return Stock Rom but i can't copy the Update.app file By pc ( i have The error that the device is probably disconnected) but i move the file from the external sd card to internal sdcard by twrp recovery '' file Explorer''. I Start the Installation of custom with press vol up+vol down+power but after 10 seconds i get an error and can only restart device. Anyone can help me please?
Click to expand...
Click to collapse
As long as the update.app you're trying is for offline use it should be placed in external sd:/dload/
OK now I flash a custom rom but I see a little problem. Using the file Explorer I don't see all classic folders of android (download, document, etc..) I have 12 folders strange name all numbers and letters without sense.
John46 said:
OK now I flash a custom rom but I see a little problem. Using the file Explorer I don't see all classic folders of android (download, document, etc..) I have 12 folders strange name all numbers and letters without sense.
Click to expand...
Click to collapse
It's because you're encrypted.
And how can solve this problem?

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