Trouble updating - Honor 6, 6 Plus Q&A, Help & Troubleshooting

Hi
I'm currently trying to update my honor 6 plus to lolipop,I've downloaded the upate zip and its residing in the download folder of my internal storage.
I've then gone to updater and opened local update,but all i see is a message saying......."unable to find update package.Please download the package and copy it to your SD card or the /dload directory in your internal storage."
Am i missing something? Any help would be greatly appreciated.

Anyone?,pretty please

Ok,finally got the above problem sorted,but now I'm getting this message,any help would be greatly appreciated.

Hi,
Having extracted UPDATE.APP file from the zip and then copied it over to the /dload directory I initiated the EMUI Updater and chose the 'Local update' option. The phone switches off and reboots to CWM Recovery screen each time. Is this supposed to happen? If so, what option should I choose?
If not, what am I doing wrong?

BLR Boss said:
Hi,
Having extracted UPDATE.APP file from the zip and then copied it over to the /dload directory I initiated the EMUI Updater and chose the 'Local update' option. The phone switches off and reboots to CWM Recovery screen each time. Is this supposed to happen? If so, what option should I choose?
If not, what am I doing wrong?
Click to expand...
Click to collapse
Instal stock recovery and unroot the phone

it will be enough to install stock recovery via Honor MultiTool. Root will be disabled after update to Lollipop of course, but bootloader will be still unlocked. So you can install CWM and root viat MultiTool again.

I have the same problem, instalation failed message, any solution?

Related

[Q] Need help after recent update

I loaded the recent update on 12/24 and have not been able to use my tablet since then.. When turned on, it goes thru the ViewSonic screen and the gtablet screen, then just goes to a blank black screen.. It was stock before I loaded the last update..
I have tried to reboot using the power button and vol+
- if there is no microSD card in I get the following message
E: can't mount dev/block/mmcblk2
(no such file or directory)
E: can't mount SDCard2: recovery/command
Formating MISC:...
Rebooting...
- if there is a microSD card with the new download and recovery/command I get the following message
Formatting MISC:...
Rebooting...
Either way, I get a blank screen and no way to change things or update.
Is there anything I can do to get it working again?
This was all stock? Sounds like the flash update failed badly.
Suggestion -- reflash using one of the stock ROM's we've grabbed. Post info: http://forum.xda-developers.com/showthread.php?t=842000. Quick instructions:
- Have a microSD card ready.
- Download the 3338 ZIP file, save it to the root of your microSD card and then rename it to "update.zip".
- Grab the homebrew 1.00 ZIP and extract just the /recovery/command file to the same folder in your microSD.
So, if your microSD is your F drive, you should have the following:
F:\update.zip
F:\recovery\command
- "command" is a text file. Open it in notepad and edit "SDCARD" to "SDCARD2". Make sure notepad doesn't add a .TXT extension when you save it.
Insert the microSD back into your device and reboot into recovery. If you're lucky your device will reflash and reboot.
If this all runs and you still get the same black screen on reboot, my next suggestion is to try one of the older firmware ZIPs and flash as I mentioned above.
edit due to Roebeet answering while I was
It was all stock, with a few added apps...
I tried to reflash the file as noted, with no success... same with the 12/19 -3316 update... it goes thru the recovery reboot, and then to the black screen...
A question on the recovery file.. my computer will not allow a "\" as part of a name... I have been trying this was a recovery file, with just the command file in it... if I need to do something different, let me know..
Sandy A. said:
It was all stock, with a few added apps...
I tried to reflash the file as noted, with no success... same with the 12/19 -3316 update... it goes thru the recovery reboot, and then to the black screen...
A question on the recovery file.. my computer will not allow a "\" as part of a name... I have been trying this was a recovery file, with just the command file in it... if I need to do something different, let me know..
Click to expand...
Click to collapse
The instructions posted by roebeet should work. Make sure your microsd card is formatted as FAT32.
1. The file update.zip should be in the microsd card's root directory.
2. The folder recovery should be in the microsd card's root directory.
3. Inside the recovery folder there should be a file named command.
4. And inside the command file you should have the following line:
--update_package=SDCARD2:/update.zip
Still don't have it working.. I have tried all of the updates, and still have a black/blank screen once it goes thru the ViewSonic and gtablet screens..
I have noticed that when I take the sd card out, and check on my computer, that the recovery folder is empty, but I know it had the command file in it before..
any other suggestions??
I believe it's fixable but at this point you may be happier returning it for a new one. It sounds like your update download was corrupted and borked your install.
Not exactly what I wanted to hear.. but..
I called customer support, and got thru today (tried last night and was put on hold then the call dropped)... I was told I wasn't the only person who had this problem with the last update... they are going to send me instructions on how to send it in for repair...
The only I can tell you to try is the same thing Roebeet said earlier. If you have never installed clockworkmod recovery then go here and download the 3389 update
http://forum.xda-developers.com/showthread.php?t=879534
Rename the file to "update.zip" ....make sure it doesn't get named update.zip.zip
Then go here and download cwm 0.8.zip
http://forum.xda-developers.com/showthread.php?t=865017
Unzip the cwm0.8.zip and you should have this
update.zip
a folder named "recovery" with a file named "command"
update.zip.......DELETE THIS FILE
recovery/command
the command file should have this line in it
--update_package=SDCARD2:/update.zip
If you have a micro sd card then place the 3389 update file that you renamed to "update.zip" on the root of the micro sd card. Not in an folders
Now place the recovery folder on the root of the micro sd card. Make sure the "command" file is in the recovery folder.
When you open your micro sd card you should see this
recovery (folder)...."command" file in this folder
update.zip
Insert the microsd card into the GTab. Make sure tablet is off and then Press power and vol+. hold Vol+ until you see "recovery key pressed". It should install the 3389 firmware and reboot.
If something happens during the install or if your download is corrupted again always check the recovery folder for the command file because it will be deleted on install.
Just a thought, are you sure it has a good charge on the battery? When I first got my gtab I had a similar issue getting it to boot, until I realized the battery was drained

[OTA] M4_ATT_4.4.2_5.5_3.10.502.3_OTAPkg.zip

pulled this from my Wife's phone before rebooting for the update. Enjoy
http://www.androidfilehost.com/?fid=23329332407587145
MD5: 14bbad1619a97dece236ccfda9852c07
If you need help installing it just ask, I'll be happy to help
clsA said:
pulled this from my Wife's phone before rebooting for the update. Enjoy
http://www.androidfilehost.com/?fid=23329332407587145
MD5: 14bbad1619a97dece236ccfda9852c07
If you need help installing it just ask, I'll be happy to help
Click to expand...
Click to collapse
get us that 6.0!!
Thanks man. Btw sense 6.0 will take a while. We'll probably get it on summer. Not sure for at&t. at&t will be slow updating to sense 6.0
clsA said:
If you need help installing it just ask, I'll be happy to help
Click to expand...
Click to collapse
Thanks for the upload!
How do I install this? My mini is sim unlocked but otherwise completely stock on 4.2.2. I've tried just renaming to update.zip and pasting to the internal storage but, while in recovery it complains of invalid operation when selecting internal storage from the menu..?
zeezee said:
Thanks for the upload!
How do I install this? My mini is sim unlocked but otherwise completely stock on 4.2.2. I've tried just renaming to update.zip and pasting to the internal storage but, while in recovery it complains of invalid operation when selecting internal storage from the menu..?
Click to expand...
Click to collapse
the file name is OTAPkg.zip when you pull it from the phone
I just drop it in the root of the sdcard and from recovery choose apply from phone storage ...the file is right their in the root
clsA said:
the file name is OTAPkg.zip when you pull it from the phone
I just drop it in the root of the sdcard and from recovery choose apply from phone storage ...the file is right their in the root
Click to expand...
Click to collapse
Okay, I tried that and recovery still gives back a "Invalid Operation" after selecting apply from phone storage.

[Completed] Need help, huawei p9 update

Hello,
I have Huawei P9 EVA-L09C150B141, downloaded the latest version both B170 and B180, put it in dload folder on my sd card, but when I go to update my phone from menu, I don't get option to update with file from sd card. (only check update on web
In what way can I update my P9 with latest B180 firmware, since through menu I'm unable to do it, and it doesn't offer me update through any kind and type??
Thanks in advance
edit - founded explanation here - http://www.xda-developers.com/andro...huawei-p9-and-mate-8-is-available-get-it-now/ and was able to enter by dialing code in dialing app (project menu).
Downloaded update.zip to the root of the sd card, with dialing app go to "project menu", select software upgrade and then sd card upgrade and get info "no update available". then tried it again, this time put update.zip to the folder "dload" in root of sd, same again.
Then shutdown phone, and started it with power and volume keys together, and it says verifying update package, and it stops at 5% saying "software istall failed - the update package does not exist".
Any advice, help maybe???
Found solution, that is the update.zip file must be extracted to the folder "dload" on my sd card.
mrljina said:
Found solution, that is the update.zip file must be extracted to the folder "dload" on my sd card.
Click to expand...
Click to collapse
Glad you managed to find a solution, I'll close the thread up
All the best
Sawdoctor

Update Android OS on Honor 6 always fails with error "cant find Update APP"

Trying to upgrade my Android OS from Kitkat to Marshmellow on Honor 6 L04
Update folder on SD Card created. Update APP is in the extracted Update folder.
I launch update via short code *#*#2846579#*#* but I always get the message "can't find Update APP"
Installation says to extract Update APP in to Download folder. It was already extracted after unzipping Update folder.
Can anybody help me? Very much appreciated
you have to create a new folder in sdcard name it as dload , and copy the UPDATE.APP which it was in obtained by extracting the zip and power off the device and press all three buttons or update it through dialer *#*#2846579#*#*:good::good:
VenuGopalu said:
you have to create a new folder in sdcard name it as dload , and copy the UPDATE.APP which it was in obtained by extracting the zip and power off the device and press all three buttons or update it through dialer *#*#2846579#*#*:good::good:
Click to expand...
Click to collapse
Do i need to have a working sim in the Phone?
Because it still does not work..
then use the force update via power off the device and press all three buttons
VenuGopalu said:
then use the force update via power off the device and press all three buttons
Click to expand...
Click to collapse
i tried that also
it takes me to the update screen and then says !cant update
i placed update APP in a newly created folder on sd card named "dload" before...
Ok. here is the message I get when on the update screen
Software install failed!
My dload folder on the sd card has the update APP
In the root is the META-INF folder
I wish i could attACH PICTURES HERE...
And here are the files on my sd card
leftisbetter said:
Ok. here is the message I get when on the update screen
Software install failed!
My dload folder on the sd card has the update APP
In the root is the META-INF folder
I wish i could attACH PICTURES HERE...
And here are the files on my sd card
Click to expand...
Click to collapse
Well , goto settings/storage . Set sdcard as default storage abd reboot ur phone .
Later copy the update.app downloaded from here.
http://www.hihonor.com/in/support/details/?DOC_ID=83363
And then force install it

Problem after Flash rom

Hi guys,
I tryed flash a custom Rom, but my mate enter in Huawei erecovery and after the connection with wifi I have an error and don't continue. I try return Stock Rom but i can't copy the Update.app file By pc ( i have The error that the device is probably disconnected) but i move the file from the external sd card to internal sdcard by twrp recovery '' file Explorer''. I Start the Installation of custom with press vol up+vol down+power but after 10 seconds i get an error and can only restart device. Anyone can help me please?
John46 said:
Hi guys,
I tryed flash a custom Rom, but my mate enter in Huawei erecovery and after the connection with wifi I have an error and don't continue. I try return Stock Rom but i can't copy the Update.app file By pc ( i have The error that the device is probably disconnected) but i move the file from the external sd card to internal sdcard by twrp recovery '' file Explorer''. I Start the Installation of custom with press vol up+vol down+power but after 10 seconds i get an error and can only restart device. Anyone can help me please?
Click to expand...
Click to collapse
As long as the update.app you're trying is for offline use it should be placed in external sd:/dload/
OK now I flash a custom rom but I see a little problem. Using the file Explorer I don't see all classic folders of android (download, document, etc..) I have 12 folders strange name all numbers and letters without sense.
John46 said:
OK now I flash a custom rom but I see a little problem. Using the file Explorer I don't see all classic folders of android (download, document, etc..) I have 12 folders strange name all numbers and letters without sense.
Click to expand...
Click to collapse
It's because you're encrypted.
And how can solve this problem?

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