Hi everyone, recently I noticed that my Xperia XZ was a little bit twisted on two corners however, I'm too carefuly everytime, I never save it on my back pocket, every time I save it in the front packet and I have Rhinoshield PlayProof protector. So the question is, are you Xperia XZ bent too? The bent on my phone isn't possible to see, the way to check it is pushing your finger on the 4 corners (1 per time) and if your phone moves a little bit, it's bent.
Ahm, define bent, provide pictures if you have to. Flat and pretty much pristine here.
Sent from my F8331 using Tapatalk
I have the same issue on my Z3 from carrying in my front pocket. Bending it back is no problem.
there is no need to open another thread about bending...we already talked about it...let me explain something...xperia xz is made mostly from plastic and some aluminium back cover and its prone to bending...i know that flagships should not be that way ,but maybe sony made something new with the xz like bending ability (joke) at the end it can be a good or bad thing. i think they went for plastic design because of overheating processors.Sony simply cant make a phone that wont overheat...this is still there biggest problem to solve and also chips are going only to be better and better so more power with more heat will come and Sony again wont be able to manage that.we will se what will happen
mine is bent a little bit
always carry it in the front pocket of my jeans
see no problrm with it
cocagenda2 said:
there is no need to open another thread about bending...we already talked about it...let me explain something...xperia xz is made mostly from plastic and some aluminium back cover and its prone to bending...i know that flagships should not be that way ,but maybe sony made something new with the xz like bending ability (joke) at the end it can be a good or bad thing. i think they went for plastic design because of overheating processors.Sony simply cant make a phone that wont overheat...this is still there biggest problem to solve and also chips are going only to be better and better so more power with more heat will come and Sony again wont be able to manage that.we will se what will happen
Click to expand...
Click to collapse
The hybrid (polycarbonate, AL- alloy) structure was chosen for radio related purposes, heat expulsion has nothing to do with it; as a matter or fact, polycarb is a quite decent heat insulator. Now to the problem at hand, it takes a considerable amount of force to bend the polycarb frame, as for the Alkaleido back-panel is quite easy. I usually keep it in my pants front pocket, not a problem so far, +6mo user.
MrRojano97 said:
Hi everyone, recently I noticed that my Xperia XZ was a little bit twisted on two corners however, I'm too carefuly everytime, I never save it on my back pocket, every time I save it in the front packet and I have Rhinoshield PlayProof protector. So the question is, are you Xperia XZ bent too? The bent on my phone isn't possible to see, the way to check it is pushing your finger on the 4 corners (1 per time) and if your phone moves a little bit, it's bent.
Click to expand...
Click to collapse
Hey checkout my post https://forum.xda-developers.com/xperia-xz/help/phone-completely-flat-t3586806
We've been talking about this, seems as a common problem.
This is my phone bent/twisted
https://www.youtube.com/watch?v=2TWqkMP7yZc
Aaromtaar said:
The hybrid (polycarbonate, AL- alloy) structure was chosen for radio related purposes, heat expulsion has nothing to do with it;
Click to expand...
Click to collapse
And yet my XZ has absolutely horrible wifi coverage, unable to hold onto signal from a 2.4ghz router 2 rooms away. As a comparison, full metal bodied LG G5 has 2 of 5 bars in exact same spot of house where XZ won't see the router.
---------- Post added at 16:02 ---------- Previous post was at 15:55 ----------
MrRojano97 said:
This is my phone bent/twisted
https://www.youtube.com/watch?v=2TWqkMP7yZc
Click to expand...
Click to collapse
I tried the same with my blue XZ, and yes I have same issue as you. But I use a case so do not notice it.
On my phone, its the bottom left corner that is raised compared to other three. I'm guessing its lack of quality control (and care) by Sony. That's why no other flagship since Galaxy S5 (back in 2014) is made of plastic.
xperia phones were always known for having a bad wifi coverage...i know this cuz i had xperia Z,Z2,Z5 and now XZ and all the same...also i had sgs7 for 4 months and before all of those phones i also had sgs3 and i can confirm that xperias simply cant compete with Samsung in wifi coverage ,there chips are far better.the solution to this is get a wifi extender, atleast for xperias LOL
cocagenda2 said:
xperia phones were always known for having a bad wifi coverage...i know this cuz i had xperia Z,Z2,Z5 and now XZ and all the same...also i had sgs7 for 4 months and before all of those phones i also had sgs3 and i can confirm that xperias simply cant compete with Samsung in wifi coverage ,there chips are far better.the solution to this is get a wifi extender, atleast for xperias LOL
Click to expand...
Click to collapse
A sample size of one person isn't enough to declare a widespread problem. It's just as likely if not more so that it's something to do with your own setup or your unintended biases.
---------- Post added at 04:33 PM ---------- Previous post was at 04:29 PM ----------
asestar said:
And yet my XZ has absolutely horrible wifi coverage, unable to hold onto signal from a 2.4ghz router 2 rooms away. As a comparison, full metal bodied LG G5 has 2 of 5 bars in exact same spot of house where XZ won't see the router
Click to expand...
Click to collapse
The number of bars is *completely* meaningless, as each manufacturer determines what these arbitrary bars indicate for their own device. A one-bar rating from one manufacturer could easily indicate a stronger signal than a three-bar rating from another manufacturer. If your XZ can't hold onto a 2.4GHz signal from two rooms away, you have a problem, either with your phone or with your network and environment. Mine is fast, snappy and has 3/4 bars on both 2.4GHz and 5GHz networks when easily 100 feet from the router with at least four or five walls between phone and router. (Just checked and as of right now I have four bars on my 2.4GHz and three on 5GHz in precisely these conditions in a location with ten networks currently visible.
knoxploration said:
A sample size of one person isn't enough to declare a widespread problem. It's just as likely if not more so that it's something to do with your own setup or your unintended biases.
---------- Post added at 04:33 PM ---------- Previous post was at 04:29 PM ----------
The number of bars is *completely* meaningless, as each manufacturer determines what these arbitrary bars indicate for their own device. A one-bar rating from one manufacturer could easily indicate a stronger signal than a three-bar rating from another manufacturer. If your XZ can't hold onto a 2.4GHz signal from two rooms away, you have a problem, either with your phone or with your network and environment. Mine is fast, snappy and has 3/4 bars on both 2.4GHz and 5GHz networks when easily 100 feet from the router with at least four or five walls between phone and router. (Just checked and as of right now I have four bars on my 2.4GHz and three on 5GHz in precisely these conditions in a location with ten networks currently visible.
Click to expand...
Click to collapse
u probably understood us wrong...so let me explain it this way...first its not about the wifi bars cuz they are like u sad in ur comment relevant from manufacturer to manufacturer...now let me give u an example: i leave in 34m2 apartment wich has 2 rooms separated and when i go to toilet and thats about 5-8meters away from my Asus router... so tell me how the hell i loose signal... are u going to say that i leave in a bunker it berrarly stays on single bar and it disconnects everytime i move the phone a bit so i have to catch the signal by moving it about meter towards the router.With other branding phones i dont have to do that...even with older ones. All i want to say here is that in my experience i have these issues but im not bothering so mutch cuz it can be solved quite cheep buy buying a wifi extender and also it comes in handy for other opertunities. peace folks
I was realised the issue at the early of the April last month. I bought my Xperia XZ since May 2017. This issue had caused my screen glass poke out and cause the proximity sensor not function properly. After put the phone on a flat marble table I realised that my phone was bend. I thought this might be some hardware problem or probably is battery faulty, then I sent my phone for warranty. The Sony Service Centre managed to change a new frame case as well as the back metal case. Now the phone is no more bending, but the screen glass will poke out when the phone overheat as the service centre did told me this is because of the defective waterproof glue.
Related
http://www.informationweek.com/news...html?articleID=225900042&cid=RSSfeed_IWK_News
So I read that and it sounds a lot like an Apple iPhone lover trying to find fault in this phone. Anybody who owns the Captivate, can you possibly check this and update us on this ?
I'd read the comments for that article.
and
http://androidforums.com/samsung-ca...vate-death-grip-issue-similar-iphone-4-a.html
The issue can be replicated on almost any phone in certain conditions. Its really not an issue to be concerned about.
I've noticed that my Captivate is hovering around 2-3 bars constantly. It rarely hits 4 or 5 bars unless I'm right near a tower.
I have the body glove case on the phone as well and this is still occurring.
Mine shows 4 bars on the table, in hand it drops to 3 bars. If I press it into the palm of my hand and put an actual "death grip" on it, it goes to 2 bars. Nothing to be concerned about as far as I'm concerned.
Looks like it is an issue, possibly worse than the iphone 4. There's a new test on youtube about it. I can't post links until my account is verified. Search "samsung captivate." Many phones are tested (captivate is around the 5:20 mark):
It dropped from 3 bars to zero. Yikes! Still though, this was a very tight grip test, which no one uses. I would like to see just a casual grip test. According to at least one video I saw, on the iphone, if you put just one finger on that spot on the left side, it will drop.
pjs2004 said:
Looks like it is an issue, possibly worse than the iphone 4. There's a new test on youtube about it. I can't post links until my account is verified. Search "samsung captivate." Many phones are tested (captivate is around the 5:20 mark):
It dropped from 3 bars to zero. Yikes! Still though, this was a very tight grip test, which no one uses. I would like to see just a casual grip test. According to at least one video I saw, on the iphone, if you put just one finger on that spot on the left side, it will drop.
Click to expand...
Click to collapse
Is it this video? Don't be too concerned with the bars. Bars are just a vague estimate of signal strength (it's probably gamed by the manufacturer). I'm interested in real-world performance. There's another video on here (or maybe androidforums) where a user shows the bar drop during the "death grip" and then runs speedtest.net to show that the downstream performance is almost identical. If the data performance suffers or I drop calls when I hold the phone, it's a problem. If all that happens is the signal meter drops a little, I don't care.
I'd be interested to see if the issue Techno Buffalo had can be replicated on the other Galaxy S devices. IIRC, the Captivate is the only one with a metal back cover.
Yeah, that's the one. Good point about the bars...
Like the iPhone 4 it's not really a big deal. Most people will never replicate the circumstances needed for this to happen in daily usage and the ones that do probably will do it on purpose to make a stupid video......
dsjr2006 said:
Like the iPhone 4 it's not really a big deal. Most people will never replicate the circumstances needed for this to happen in daily usage and the ones that do probably will do it on purpose to make a stupid video......
Click to expand...
Click to collapse
Seriously. Who holds phones like that? I love how he was dragging all the widgets around on the Evo with his palm. Hulk no get reception on Hulk's iPhone 4. Hulk smash!
I've tried holding my phone in 20 different ways and cannot make the signal go away. The problem with the iphone is NOT the same as just putting the captivate under something so it doesn't receive the towers as well. Captivate is fine.
All phones lose signal in a phone specific "death grip". The difference between a well designed phone and the iphone 4 is how awkwardly you have to hold the phone to lose reception. On the iphone 4 you lose reception holding the phone in a way that is normal for many people. Well designed phones don't lose reception while being held in any natural position.
I held mine the way you naturally would in the left and right hands and saw maybe a 1 bar drop out of 10 tries.
If you completely cover the back with your hand you can make it drop a couple bars (but no **** why wouldn't it you are covering the entire back lol). And by 'a couple' I mean exactly 2. Thats the most I could get it to drop any way I held it.
Also if you grip the bottom nice and tight, and make sure that your palm is making 100% contact with the back you can get it to drop 1-2 bars.
I made 10 test calls with the captivate and the most I can make it drop is 2 bars, and even when I dropped from 2 to zero bars it wouldn't drop the call.
As long as it doesn't drop the call I don't care how many bars it shows. Also I think that they are calculating signal strength based on data (upload and download) and voice. From what I saw I think the bar drop is from data upload speeds decreasing.
I'd like to hear if anyone can actually drop a call from this. I can't but service is okay where I am lowest I hit was 2 bars without the grip.
i get 4 - 5 bars normaly. When i apply the death grip i drop 1 bar... btw the death grip you give an iphone 4 and a regphone is totally diff. The deathgrip for the iphone 4 is casually holding it in your left hand. For normal hands one is required to strangle the phone. With the extreme death grip i got it to drop one bar. I have huge hands too...
I don't think the problem with the iPhone 4 is the normal attenuation problem you have when you put something like your hand over an antenna to attenuate the signal. With the iPhone 4 you are actually physically touching the phone antenna and shorting it with the other antenna using your skin as a bridge. The "death grip" for the iPhone 4 can be as simple as putting your index finger across the black gap between the antennas on the lower left corner. That's why Apple's $30 rubber band works.
I've been in high-signal areas all day so I haven't really had a chance to see how much of a problem the signal drop is when you have your hand over the bottom slider plate. I lose 1-2 bars, but I'm not getting any statistically significant difference using speedtest.net.
Has anyone else noticed the drop in WiFi signal when you cup the phone in your hand? Put the phone in your left hand so your palm is on the left side with your fingers on the right. Watch the WiFi signal tank.
It's not a big deal nor do I know if it affects anything - just a funny observation.
Just confirmed this with WIFI Analyzer. I would lose about ~10 db whenever I cupped the bottom and the second I released it went back to normal. Must mean that the WIFI antenna is on the bottom of the device. Not that it matters much as 10 db is a minimal drop.
Very interesting, when not cupping the device returns to normal. This was with my case off. The second I put my case on my WIFI signal plummeted while not even touching it. I use a silicon case that just wraps around the device. After removing the case the signal shoots back up.
Weird, huh? Mine will drop from four WiFi bars down to one.
Sent from my ADR6400L using XDA Premium App
That's crazy. Works everytime without fail. Lucky for me I never hold it like that.
Sent from my ADR6400L using XDA App
I experience the same thing, but does not seem to affect performance.
-sent via 1.21 giggawatts of android.
It's not happening for me. Weird.
I know that the antennas on the TB run through the back cover. If you open the Battery/SD/SIM compartment cover, you will notice some contacts that are in different spots and corresponding contacts on the cover. These are antenna extensions. Thusly, covering the back of the phone will drop your signal pretty good. Try holding it in a gapped grip (fingertips only instead of cupping) or hold it at the bottom (near the kickstand) and it will alleviate it.
Why it attenuates so much when you have a silicon cover on boggles my mind. I have a soft interior and hard edge silicone/plastic two piece case on and maybe a small attenuation of WiFi and Cell signal. One bar max, a few DB in stats. Dropping from full bars to one is crazy for just the cover.
You think cell phone manufacturers would have learned from Apple....
the desire s has this issue really bad. my nexus one does it too. i've been able to cup my phone and drop cellular AND wifi bars on pretty much every phone i've owned, nokia n95, n97, etc. some just have it worse than others so you may not notice it on certain devices. but its always existed.
if you are standing next to your router, than the signal will over power any attenuation you try to impose on the device. so in the same room you wont notice, but far away with weaker signal and you will attenuate for sure.
Breezer23 said:
You think cell phone manufacturers would have learned from Apple....
Click to expand...
Click to collapse
Apple wasnt the first and wont be the last...
moosez3 said:
Apple wasnt the first and wont be the last...
Click to expand...
Click to collapse
Though they did make one of the biggest errors.
That's true but Apple made Antennuation a household term.... Kinda lol.
Apple had a problem with signal? AT&T, aka A Fee & Fee, had users too dumb to know they were using too much data? It was an iBlame issue. My daily rant quota.
Seriously, though, with internal antennas, this can be an issue. I have not verified if my signal attenuated or not, nor has it affected call quality or data transmission that I am aware of.
Sent from my ADR6400L using XDA App
ryocoon said:
Why it attenuates so much when you have a silicon cover on boggles my mind.
Click to expand...
Click to collapse
Silicone cover made in china and full of lead????
kendive said:
Silicone cover made in china and full of lead????
Click to expand...
Click to collapse
lol. But do not make too much fun of them, they may cash in our country's debt..real trouble then.
Ok after the previous journey with hd2's thermal problems and since i got a new htc sensation, i found myself a little bored until either devs or htc gives us some s-off for our phones. So i've heard of this death grip issue and want to give it a try to find a hardware fix for it. Some of you may know me for the geeky technical approaches, so i'll try to get some stuff working here.
Anyway, i have the Sensation from about 4-5 days. I'm yet to determine the seriousness of this issue and how much wireless transmissions are affected.
After inspecting the device construction, it's simple to assume that the reason for the death grip is an interference between the antenna emissions and the EM interference from the human body (hand).
I'll be conducting a series of measurements using some hardware tools to find out the exact cause. Only after this i can begin to work for a fix.
So far this future fix must comply with these conditions:
1. NOT to void the warranty. The fix have to be removable and the phone brought to it's original condition.
2. More easier and safe then my hd2 reheating thread . The solution must be clear, simple and must make use of generic household materials.
3. The death grip issue must be solved in a satisfactory way so that the fix itself is worth the trouble.
This is the start of a new project, it may take a while for some real results to come and the first thing to be determined is if the issue is really user solvable.
So, wish me luck.. i guess i'll be starting tomorrow and post some pictures/things i find during the process.
Good luck, I'm also tempted to start some experiments. BTW it might be worth having a extra Back cover to due testing with. You can get one from HTC.
well, that's the idea. the method must be non invasive for that back cover and must also present no risk in damaging it.
I was so annoyed by the touchscreen issue I never got round to this one :\
I wanted to test if the problem could be "reduced" by simply adding a strip of aluminium foil along the cover... You can probably come up with something better
Thank you for helping!
Thanks! If you can even slightly improve things, you'd be a god. I love this phone, but the WiFi dying (in landscape) is the one issue that constantly nags. [:
Sent from my HTC Sensation 4G using XDA App
Xlythe said:
Thanks! If you can even slightly improve things, you'd be a god. I love this phone, but the WiFi dying (in landscape) is the one issue that constantly nags. [:
Click to expand...
Click to collapse
That's funny, mine doesn't die on any orientation about the wifi.
2003evo8 said:
That's funny, mine doesn't die on any orientation about the wifi.
Click to expand...
Click to collapse
I've yet to experience this also...
Sent from my Htcclay's SuperCM7 G2 using XDA App
Ditto...I haven't experienced this either. *knocks on wood*
2003evo8 said:
That's funny, mine doesn't die on any orientation about the wifi.
Click to expand...
Click to collapse
Well it really depends on where your router is and how strong is the signal... I've tested mine with wall between it dropped significantly and even disconnects, while next to it only a bar or more but return to normal state after a few moments. But it shouldn't do that, and I've got asus wl520-gc router.
MerLinh said:
Well it really depends on where your router is and how strong is the signal... I've tested mine with wall between it dropped significantly and even disconnects, while next to it only a bar or more but return to normal state after a few moments. But it shouldn't do that, and I've got asus wl520-gc router.
Click to expand...
Click to collapse
That's true but he was saying he looses it in landscape mode.
FOTA reduced the death grip issues for me..
i will be making some physical measurements on how the phone's transceiver produces and handles 2.43 Ghz ISM type signals. At this moment i haven't tested my device for the death grip but like i've said, i have some spare time and want to help on this.
By using an oscilloscope i will try see what's happening to the signal level in real time.
2003evo8 said:
That's true but he was saying he looses it in landscape mode.
Click to expand...
Click to collapse
It's my hand touching the top of the phone when I hold it in landscape. Sorry if there was confusion. Light touches cause dramatic losses in signal on my phone.
Edit: WiFi only.
Sent from my HTC Sensation 4G using XDA App
Looking forward to results. Godspeed.
I hate to sound like an Apple fanboy but I was not able to replicate this "accidentally."
Now it might have to do with the different frequencies of the Bell verison of phone, or my signal strength.
I watched a video of someone placing the phone flat on their hand and the signal strength completely dropping off. While I was able to drop a bar of cellular signal, it was far from the video.
I did not get any noticeable drop in wifi.
I went to 3 different tmobile stores and had 3 replacement phones. They all had death grip.
also don't think its EM. I lose wifi signal by covering with single sheet of paper.
joon82 said:
I lose wifi signal by covering with single sheet of paper.
Click to expand...
Click to collapse
Cover what with a single sheet of paper, the back of the phone? You lost the wifi signal completely? I get no effect by putting a piece of paper on my phone. Never heard of lead paper.
any updates ?
is it possible to solve it with hard cover... i read smowhere that with a silicone one won't solve it.
Xlythe said:
It's my hand touching the top of the phone when I hold it in landscape. Sorry if there was confusion. Light touches cause dramatic losses in signal on my phone.
Edit: WiFi only.
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
i have the same problem
I recieved my Z3 10 days ago.
It's superfast and the batterylife is awesome.
But 2 days ago, i noticed a damage in my Screen.
It's not big, but you can feel and see it..
I never dropped the phone, i even didn't use it often, because actually it's my secondary phone.
I never put it in my pocket with keys or money or anything.
So this morning i noticed a crack in the screen.
It's not big, too. But you can see it..
It looks like the screen is to big and instable and cracked.
This happened over night without any external influence.
Anybody got this too?
maybe it was the neighbors cat? never heard of a phone that screen mysteriously cracks itself. any pics?
.
Actually, the screen of the Z2 cracked spontaneously over the night some people. (From one corner to another.) Sony is not using Gorilla Glass but the Dragontrail, idk how good it is.
tft said:
maybe it was the neighbors cat? never heard of a phone that screen mysteriously cracks itself. any pics?
.
Click to expand...
Click to collapse
I will upload pics tomorrow..
Sent from my D6603 using XDA Free mobile app
Another one of those my screen mysteriously cracked for no reason thread.... I'm not sure what to make of these on XDA?
The amount of complaints are growing so quickly, all the chances of my buying a Z3 are fading.
I think it's time for a recall (that they will never do).
rdosti said:
The amount of complaints are growing so quickly, all the chances of my buying a Z3 are fading.
I think it's time for a recall (that they will never do).
Click to expand...
Click to collapse
I feel the same way.. I went ahead and ordered an iPhone 6 plus to hold me over until I make up my mind and Sony decide to release price and availability on T-Mobile.
So here are some pictures.
It's a very small crack, it doesn't disturbs me but i think it isn't waterproof anymore...
Sent from my D6603 using XDA Free mobile app
I have an idea what can cause the crack.
When i hear Music with the speakers and full volume, the display vibrates a bit.
Can this be the reason?
Sent from my D6603 using XDA Free mobile app
tft said:
maybe it was the neighbors cat? never heard of a phone that screen mysteriously cracks itself. any pics?
.
Click to expand...
Click to collapse
Actually, it happens when the glass is under pressure / stress.
Gave my mum my Galaxy Nexus a half year ago. A week ago she put it in a stacker in the car with much space, but rubber on the ground. We drove an hour on the Autobahn, not even fast, suspension doesn't even move much because it's so flat.. still it broke into 100 pieces, I've never seen a cracked screen like that. It didn't even move. But to be fair, it fell to the ground very often. Like 20 times, without any damage. I guess it was a bit under stress / pressure and cracked at the slightest touch...
If the glass from the z3 is under stress because it's a faulty unit, it may even crack because of a fast changing temperature. Out of your pocket --> cold table? Could happen imo. That should be covered by the warranty imo. But that depends on the country where you live in.. In germany for example we have a relatively strong consumer protection. If you have absolutely no scratches on the phone, it should be obvious that this is not your fault.
paysen said:
Actually, it happens when the glass is under pressure / stress.
Gave my mum my Galaxy Nexus a half year ago. A week ago she put it in a stacker in the car with much space, but rubber on the ground. We drove an hour on the Autobahn, not even fast, suspension doesn't even move much because it's so flat.. still it broke into 100 pieces, I've never seen a cracked screen like that. It didn't even move. But to be fair, it fell to the ground very often. Like 20 times, without any damage. I guess it was a bit under stress / pressure and cracked at the slightest touch...
If the glass from the z3 is under stress because it's a faulty unit, it may even crack because of a fast changing temperature. Out of your pocket --> cold table? Could happen imo. That should be covered by the warranty imo. But that depends on the country where you live in.. In germany for example we have a relatively strong consumer protection. If you have absolutely no scratches on the phone, it should be obvious that this is not your fault.
Click to expand...
Click to collapse
I've had enough phones to know, they don't break from forces of nature or on their own. Hot to Cold, Cold to hot, faulty or not, doesn't happen.
Jonathan-H said:
I've had enough phones to know, they don't break from forces of nature or on their own. Hot to Cold, Cold to hot, faulty or not, doesn't happen.
Click to expand...
Click to collapse
You had some phones and they didn't break? Wow.
I had some cars that didn't break in years of usage. So cars can't break from forces of nature or on their own.
When there is constant pressure on the glass from the frame itself, it will break much faster or with less force.
But keep ignoring the facts and please, please never read this:
http://en.wikipedia.org/wiki/Spontaneous_glass_breakage
OP should read this, Sony repaired several Xperia Z1 phones for free:
http://www.nextpowerup.com/news/520...cked-glass-sony-might-repair-it-for-free.html
I've put together a Google forms survey to collect some objective breakage data:
Sony Xperia Z3 / Z3 Compact - Glass Survey
Please take some time to complete the survey whether you've experienced a breakage or not, it's important to have a complete set of data. You will be able to view the survey results after submitting the form.
cschmitt said:
I've put together a Google forms survey to collect some objective breakage data:
Sony Xperia Z3 / Z3 Compact - Glass Survey
Please take some time to complete the survey whether you've experienced a breakage or not, it's important to have a complete set of data. You will be able to view the survey results after submitting the form.
Click to expand...
Click to collapse
I answered all the questions.
@paysen
Ich bin deutsch
So i have to send my device to Sonys repair center.
There is nothing more on it.
It's just like a new Z3 wich was taken out of the box 5 minutes ago.
Sent from my D6603 using XDA Free mobile app
There is no pressure from the frame, the glass fits inside it and rests on a lip. Hence why people have "gap issues". The actual frame puts no pressure on the glass under normal use as far as I can see. Unless of course the frame warps slightly, then I could see pressure building up at corners.
Sent from my D6603 using Tapatalk
Sorry - problem confirmed !
shook187 said:
Another one of those my screen mysteriously cracked for no reason thread.... I'm not sure what to make of these on XDA?
Click to expand...
Click to collapse
That's what I thought, too. And I had the same ideas like that famous "neighbor's cat", didn't take it for serious.
Till this morning, when I found a nice crack in the screen after charging the Z3 over night, listening to music prior to sleeping.
Crack starts at the right side if the upper speaker, extends down to the lower left edge of the phone. You can see and feel it, touchscreen still working, but with problems.
No drops, no weight placed on the Z3, no famous cats, not even mice.
Reason ? Unknown.
A bold guess: Vibrations. Z3 was resting with it's lower edge against a metal bar of the little table next to my bed, I had music playing quite loud. As the upper speaker causes the phone to vibrate noticeably, the constant vibrations plus the metal bar preventing the Z3 from moving might have caused the issue. And it's the upper speaker where the crack starts.
Oh, oh, Sony...
UPDATE
Just had a call with Vodafone Germany - they told me it's a KNOWN problem many users experienced. They also revealed it's a manufacturing fault, and there's an agreement with Sony regarding repair or exchange of affected devices.
Passi1909: Du bist also nicht allein.
Oh, oh, Sony...
UPDATE 2
Just had a chat with Sonymobile. Unfriendly as ever. OF COURSE they don't know anything about the problem. OF COURSE there are no manufacturing defects. OF COURSE they don't know anything about agreements with Vodafone.
So it's the typical Sonymobile Germany habit. (They also completely ignored thousands of bent Z2 Tablets a few months ago.)
Presently, I am speaking with Vodafone Germany again to find a proper solution. But I guess I'll say goodbye to the Z3, don't want to risk another failure.
Aha, interesting. NOW Vodafone Germany (different agent) claims there are NO agreements with Sony.
Strange world.
Trying the Sony repair service, now.
I can foresee a nice class lawsuit headed their way. Sony might go bankrupt in a couple of years the way they have lost the walkman wars (audio wars), and forget about Video wars too - Samsung and LG are really getting in there, and mobile wars - gone are the days where the P800, P900, P1000 (??) were the best phones ever to the fact that Apple now has a clear dominance there and Samsung has literally taken Sony out when it comes to Android.
I can imagine that it might be time to teach Sony a lesson of cheating people with 6 monthly devices that are "downgrades" in terms of "life".
Chefproll, start recording your calls and get things documented.
I wanted to finally buy a sony Smartphone on christmas, in this case the z3, but after I've heard a lot worse problems from this, I can probably forget it. pity, because i thought that the sony xperia z3 is the most prettiest and best Smartphone on the market
tamilplaya98 said:
I wanted to finally buy a sony Smartphone on christmas, in this case the z3, but after I've heard a lot worse problems from this, I can probably forget it. pity, because i thought that the sony xperia z3 is the most prettiest and best Smartphone on the market
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It's a nice, cute device which is real fun to play with.
But I just cannot live with the subzero camera - and with a crack in the display. Device now is unusable, touchscreen now behaves totally erratic.
I just ordered a Samsung Galaxy S5. I NEVER EVER wished to buy another Samsung device. But after my experience with the Z3's camera, the cracked screen (don't listen to music) and the attitude of the Sonymobile staff - goodbye, Sony.
Chefproll said:
It's a nice, cute device which is real fun to play with.
But I just cannot live with the subzero camera - and with a crack in the display. Device now is unusable, touchscreen now behaves totally erratic.
I just ordered a Samsung Galaxy S5. I NEVER EVER wished to buy another Samsung device. But after my experience with the Z3's camera, the cracked screen (don't listen to music) and the attitude of the Sonymobile staff - goodbye, Sony.
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i will buy a htc one m8 or a nexus 5.
i cannot believe this ****...
Edit at end of post.
This all goes back to before I even ordered the phone. I wanted the grey one. I emailed twice about it. They kept telling me it will be released soon and to watch their social media accounts to find out when it will be released knowing full well they weren't releasing those. This was months ago and those additional colors are still not out. So that was deceit #1. My last phone was an S6. Its connector was so loose a charging cable wouldn't stay in. Coupled with a diminished battery capacity, I needed a phone and I didn't want another Samsung.
I decided to go ahead and order the black one. As soon as I completed the order, I got a message asking if I wanted to know when the phone is certified by Verizon. Wait, what? At no point was that knowledge made public before my purchase. Android Authority put something out the next day or so. That was deceit #2.
About that time, the bandwagon of bad reviews based solely on what the PH-1 didn't have as well as the crappy camera app hit the media. I don't consider any of those things essential to a phone. I actually thought it was good to omit them and I didn't really care about the camera app. I'll admit, I defended Essential...a lot. I'm eating crow right now.
It arrived and the first thing I noticed was how freaking slippery this thing was. Unless it was on a perfectly horizontal surface, this thing was sliding off.
The second thing was the rough, fine sandpaper like plastic around the screen. I don't like the feel, at all, of that plastic. More importantly, why wasn't the entire side titanium? That's what was advertised. All I heard about is how durable the ceramic and titanium combination was. The drop test animation on their website show there phone hitting at a perfectly perpendicular angle to the surface. That was deceit #3. More on that later.
I put in the Verizon sim from my S6 and saw that my phone now had half the reception of my S6...half. Sitting next to my wife with her S6, she's pulling 4G and in out of 3G and 1X. All the settings were correct according to Verizon. I am in a weak cell area, yes, but never dropped calls. Calling now is virtually impossible without calling over WiFi...which brings me to the next issue. I'm with Verizon, so natively I have no WiFi calling or visual voicemail and whatever other features Verizon has limited me from using. There's even less signal in my area with AT&T so I'm stuck with Verizon. Wonderful. With some help from an XDA member, I was able to get Hangouts set up for WiFi calling but now I'm using two dialers.
Why is the charger USB C? Why not USB to USB C like every charger I've had in the past? Are other companies doing this, too? I have only one cord that works with that charger and that's the one that came with the phone.
After one week, rub marks began to appear on the ceramic back of the phone. I ordered a skin to cover it up.
After 3 weeks, rub marks appeared on the screen! Listen, I am extremely anal about the care of my phones. No keys, no coins. The only thing that goes in my left front pants pocket, ever, is my phone. So, apparently cloth takes it's toll on this phone.
My phone was one of the ones with the cheap paper mesh over the ear speaker (really?). That thing is pretty much non-existent at this point. They wouldn't replace my phone for that like they did for everyone else before me but that's fine, they offered to repair it for free which I declined. I didn't want the hassle of being separated from the phone that long.
My phone freezes occasionally, like completely freezes, unable to even turn off the phone until it restarts itself after about 30 seconds or so.
The screen off wake up or whatever it's called never works when I pull my phone out of my pocket. I have to shake it to see the time - pointless, since, at that point, it's easier to just fingerprint unlock than to shake it.
Many screen touches don't register, this is probably the most annoying thing overall about this phone.
The camera is really laggy, but everybody knows that.
And then the thing happened, I dropped it. From pocket height, I dropped it and it hit on the Achilles heel of the phone, the edge of the screen. Remember that plastic? Well, that thin plastic curves up to the edge of the phone. It gets thinner and thinner towards that top corner of the screen and it doesn't protect anything, especially the weakest part of gorilla glass, the edge. It cracked the corner of the screen. If that edge is not protected that will be a deal breaker on all future phones. That edge was supposed to be covered with titanium, damnit.
It still works but it's an eyesore and every time I look at this phone, I feel taken. I feel like a fool for buying this phone. It is a very aesthetic but poorly designed cheap ass phone sold at a premium price. They literally cut corners on this build. They owe me some titanium and whole slew of accessories, btw, but they can keep it all. I'm not even going to buy another one for $450 which I think is the going price now.
Anyway, thanks for letting me rant. I was thinking maybe the Pixel 2, but it appears they have issues of their own....maybe a flip phone.
Edit 12/28/2017:
In order to get data working after being connected to any WiFi, a restart is required. After a restart, I'm connected to LTE+ or whatever is actually available. This is true every time after being connected to WiFi. Credit to another user in these forums.
The one I just got from best buy about 3 weeks ago is a very noticeable difference. I know what you mean and I also had 3 returns but the latest one after reading the comments on xda really led me to believe there is a bad batch. So before I left the store I inspected it and hand weighed it. Even asked the rep to hand weigh it and there was a difference. right now I have no problems to report and I'm quite happy.
Even the signal issue that is claimed I haven't experienced because it's on par with my m9 and assumably my x pure.
Honestly... I know your stuck with your rant... But give it the final xda try. Inspect it before leaving the store and you will notice the weight and the back is much less slippery.
Also... I recommend worth Ave group insurance. Had them for years, and it's 79 dollars for a year with 800 dollar coverage and 50 dollars deductible which is deducted from the 800 dollar claim
The charger is usb-c cause it uses usb-c power delivery, just like the pixel. That's the correct standard and can handle higher wattage.
The scratches on the back are the oleophobic coating, not the ceramic.
The gorilla glass 5 scratches just the same as other devices with that version of gorilla glass.
If you weren't happy with the device, return within the 15 return period. I did. You can always rebuy.
The reason Essential can't give a date for the other colors is because the manufacturing process for that ceramic is difficult. They're doing each color in batches because you can't make multiple colors of ceramic at once in one furnace. You didn't see Xiaomi making different colors of the mi mix. It was black and many months later the white. That's all, and they're a much larger company with more resources.
The phone has improved since launch. 1st production models seemed to have QC issues (one reason I returned mine)
I received mine on Tuesday from Amazon it took me all of about half and hour to figure its going back 15Dbm difference then my moto z force. Not acceptable.
The workmanship on my white one is stellar. Absolutely zero issues the connectivity is great better than any device I've ever had on Verizon. The cameras responsive works great I'm not a professional photographer, I don't need professional photographer level results, but I get very good pictures. Absolutely love this device and with the Incipio its running naked, no screen protector.
Sent from my PH-1 using Tapatalk
Honestly i was excited to get this phone i could get pass all of the small issues but then I noticed the following problems with the screen.
The screen is really slow to respond to touch input My pixel xl did not have this problem.
The display itself is an IPS display but this screen is the worst one i have seen perform on a phone there is a lot of ghosting (image blur on a moving object)
I compared it to a unit that was on display on a store and it had the same slow touch input and ghosting issues.
So the slow touch input affects the phone as to how fast you can type and switch apps etc. The phone does not respond to fast actions very well and sometimes misses touch inputs.
You can drag your finger on top of an app and swipe it left or right and you can see that the app will be way far back where your finger was a second ago. s8, pixel xl, note 5 dont have this problem (I own them) The display on this thing is disappointing and you can also observe horizontal lines on the display.
I think this phone would of been successful if they used an AMOLED display.
I would say that the display has very realistic colors but thats it.
Whats the point of a high end spec'd phone but has an underperforming display....
I'm the sort of person who's not the first in line to get anything. I wait for things to percolate and germinate and then make my move. I also usually wait until cases are available before buying.
Just recently got my PH-1, just over a week old and it's just great. Haven't even bothered with rooting or modding, just fine stock. Got a nice Tudia case from eBay and all's well.
Using it with Sprint, no problems or issues of any kind. Best activation process i've had in all my years with Sprint (considering the horror that i went through with the Nexus 6P).
I'm in. Very in with the PH-1.
So I get a lot of what your saying, I went the other and have learned to love my PH-1. In-Fact I will go as far to say it is my Favorite phone to carry all the way back to OG Moto Droid...
One comment about your rant though:
"Why is the charger USB C? Why not USB to USB C like every charger I've had in the past? Are other companies doing this, too? I have only one cord that works with that charger and that's the one that came with the phone. "
So many phones come C to C now. My desktop and laptop both even have a couple C ports. Spend the $3 on Amazon for a cable if you need one man, this is not a fault of Essential.
Here's what I got for USB to USB C
USB Type C Cable, Snowkids USB C Cable (USB 3.0)(2-PACK 6.6ft) Nylon Braided Fast Charger for Samsung Galaxy Note 8, LG V30 G6 G5 V20,Nintendo Switch,Galaxy S8 Plus,Google Pixel 2,HTC U11 Plus (Grey) https://www.amazon.com/dp/B01N5KL10L/ref=cm_sw_r_cp_apa_X8MdAb1EMKPS8
---------- Post added at 12:14 AM ---------- Previous post was at 12:11 AM ----------
LordLugard said:
I'm the sort of person who's not the first in line to get anything. I wait for things to percolate and germinate and then make my move. I also usually wait until cases are available before buying.
Just recently got my PH-1, just over a week old and it's just great. Haven't even bothered with rooting or modding, just fine stock. Got a nice Tudia case from eBay and all's well.
Using it with Sprint, no problems or issues of any kind. Best activation process i've had in all my years with Sprint (considering the horror that i went through with the Nexus 6P).
I'm in. Very in with the PH-1.
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Lol we're about the same boat except my first phone didn't activate on sprint
bigmook said:
The workmanship on my white one is stellar. Absolutely zero issues the connectivity is great better than any device I've ever had on Verizon. The cameras responsive works great I'm not a professional photographer, I don't need professional photographer level results, but I get very good pictures. Absolutely love this device and with the Incipio its running naked, no screen protector.
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You must be going solely based on signal bar icons. If you compared dBm readings, you'll see essential is significantly worse than whatever phone you last came from. Signal is definitely one of the weakest points of this phone.
No sir I am going by real world usage as compared to my Nexus 6p which was totally functional. I don't look settings I just use it if it works it works. And it works very well.
Sent from my PH-1 using Tapatalk
in case you did not know, they replace the phone for $200.
I got one from amazon for verizon and i havent had any signal issues. I am on Oreo beta now as well. As for the front screen i do have a slight knock in it as well not sure from what.. I did get the $13 tpu case off amazon and it does help quite a bit.. with handling it.
And I will prob be moving to the LG v30 when it comes available on amazon.. Since i can buy it try and if i dont like it return it with out being hit with stupid fee's
I wanted to pick up a oneplus 5T but people say oneplus doesnt support verizon..
Bye Felicia!
Titanium to the edge of the screen would break the screen if the phone got warm and then cooled down, since metal expands/contracts. So yea, dropping your phone on the edge is going to break the screen, but the alternative you're ranting about would cause the phone to break if you had it in your pocket and pulled it out in cold weather.
umx said:
I got one from amazon for verizon and i havent had any signal issues. I am on Oreo beta now as well. As for the front screen i do have a slight knock in it as well not sure from what.. I did get the $13 tpu case off amazon and it does help quite a bit.. with handling it.
And I will prob be moving to the LG v30 when it comes available on amazon.. Since i can buy it try and if i dont like it return it with out being hit with stupid fee's
I wanted to pick up a oneplus 5T but people say oneplus doesnt support verizon..
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I've seen some folk on reddit that dropped their already activated Verizon SIM in the 5 and had it connect to LTE with VoLTE. So long as you don't *need* the CDMA to work, it should work. Just don't ask Verizon for any help.
Seamonkey79 said:
Titanium to the edge of the screen would break the screen if the phone got warm and then cooled down, since metal expands/contracts. So yea, dropping your phone on the edge is going to break the screen, but the alternative you're ranting about would cause the phone to break if you had it in your pocket and pulled it out in cold weather.
I've seen some folk on reddit that dropped their already activated Verizon SIM in the 5 and had it connect to LTE with VoLTE. So long as you don't *need* the CDMA to work, it should work. Just don't ask Verizon for any help.
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As long as I get LTE and 4g thats all i care about.. verizon isnt of any help anyways lol..
umx said:
As long as I get LTE and 4g thats all i care about.. verizon isnt of any help anyways lol..
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Most LTE phones should work on Verizon 'out of box', provided they have the antennas necessary. I know the OnePlus 5 was missing a couple of Verizon bands, but the majority of them were there.
Seamonkey79 said:
Most LTE phones should work on Verizon 'out of box', provided they have the antennas necessary. I know the OnePlus 5 was missing a couple of Verizon bands, but the majority of them were there.
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yea ill have to give it a shot.. and see.. worst case ill grab a v30 used or wait to next round of phones.
Ok, the rest of your rant is pretty justified. I feel you. These are valid points. However, you just start bringing up random stuff that doesn't make any sense to a complaint about the phone
bL1X said:
I put in the Verizon sim from my S6 and saw that my phone now had half the reception of my S6...half. Sitting next to my wife with her S6, she's pulling 4G and in out of 3G and 1X. All the settings were correct according to Verizon. I am in a weak cell area, yes, but never dropped calls. Calling now is virtually impossible without calling over WiFi...which brings me to the next issue. I'm with Verizon, so natively I have no WiFi calling or visual voicemail and whatever other features Verizon has limited me from using. There's even less signal in my area with AT&T so I'm stuck with Verizon. Wonderful. With some help from an XDA member, I was able to get Hangouts set up for WiFi calling but now I'm using two dialers.
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So, wifi calling doesn't work because Verizon hasn't properly provisioned it in their system? That is a problem with the phone?
It seems like it is a problem with Verizon, which you should be asking them to fix.
Just leave it at: The signal sucks. I am looking at this phone right now. Signal sucks. I agree.
The whole Verizon thing just seems like a weird complaint
Why is the charger USB C? Why not USB to USB C like every charger I've had in the past? Are other companies doing this, too? I have only one cord that works with that charger and that's the one that came with the phone.
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Literally no phone with USB C comes with the type of charger you are discussing. ZERO.
USB C-USB C cables are capable of 3A
USB A-USB C is limited to 2.4A
All phones with USB C come with a USB C-USB C so that the phone will charge faster! Every single one since the Nexus 6p/5X
The screen off wake up or whatever it's called never works when I pull my phone out of my pocket. I have to shake it to see the time - pointless, since, at that point, it's easier to just fingerprint unlock than to shake it.
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I have my old Nexus 5x sitting right here. I decided to run a little experiment.
The Nexus 5x was about as successful as the PH-1 at "wake up". It missed about 25% of the time.
This feature is notoriously iffy.
I mean, I get the rant. You seem upset. I understand.
Those three points just seem arbitrary and don't even reflect legitimate issues with the phone.
The essential phone is Verizon approved... Correct?
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