Canadian Carriers Pre-Order Shipping and Waiting Room - Samsung Galaxy S8 Guides, News, & Discussion

Since there are a lot of American and Europe threads on pre-ordered waiting rooms, I've decided to create one for us Canadians who have Koodo, Telus, Rogers, Bell, etc.
For me, I have Koodo. I ordered the Midnight Black Samsung S8 on March 31st. My delivery date says April 17th which is four days earlier than the folks down south. It will be interesting if we do get it that early.
How is everyone's order going thus far? Koodo unfortunately, does not have any tracking system, so I have to wait for an email to popped up in my inbox saying it has shipped. Not being able to check what stage it's on sucks big time.
Feel free to post on how your process is going!

Im telus preordered last week.
Mine says will be delivered as early april 17.
Guess we have to just wait and see.

achatha84 said:
Im telus preordered last week.
Mine says will be delivered as early april 17.
Guess we have to just wait and see.
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Does Telus have a tracking system saying what stage it's on?

No same as koodo just says will send email when its shipped
---------- Post added at 04:08 PM ---------- Previous post was at 04:04 PM ----------
It figure theyll either ship out today for monday delivery if not they wont ship till monday.

achatha84 said:
No same as koodo just says will send email when its shipped
---------- Post added at 04:08 PM ---------- Previous post was at 04:04 PM ----------
It figure theyll either ship out today for monday delivery if not they wont ship till monday.
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Well let's hope it ships this week! Maybe we can be the first ones to brag

My first time preordering with telus so lets see.

achatha84 said:
My first time preordering with telus so lets see.
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First time pre-ordering a phone from a carrier. I usually buy it straight from the company but Koodo has a neat Tab system. Paid $700 down and the remaining $350 gets spread out over two years ($15/Month). But then again, I can pay off that $350 anytime.

Rogers phoned me yesterday to let me know the store has received my device and I can pick it up on the 17th Monday morning.

Samsung Experience Store..my preorder ready for pickup on 17th
Sent from my LG-D852 using XDA-Developers Legacy app

I know people on Rogers and Fido who got their calls that the phone is in and can be picked up on Monday.
I opted for Rogers' "pay now and get it early" option and it looks like mine isn't even getting shipped out until Monday. That's the first and last time I go for that option.

Got my email confirmation! Doesn't say the delivery date yet but I'm sure it's Monday like the rest of you!

Ordered mine from samsung.com lets see if i'll get it this year... maybe i should of went to the store.

Who is excited to get their phones tomorrow/Tuesday! I know I am!

Just picked up mine from the Samsung XP store Sherway Gardens
Incredible in hand !
Excited for everyone to get theirs soon too !

adsam3927 said:
Just picked up mine from the Samsung XP store Sherway Gardens
Incredible in hand !
Excited for everyone to get theirs soon too !
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Exynos or snapdragon?

Looked at my tracking information and still hasn't changed

peachpuff said:
Exynos or snapdragon?
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Canada confirmed Snapdragon 835

Damnit, the north american section of the dev forums will be dead.

adsam3927 said:
Just picked up mine from the Samsung XP store Sherway Gardens
Incredible in hand !
Excited for everyone to get theirs soon too !
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What are your first impressions of the phone?

Devicus said:
What are your first impressions of the phone?
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It's super smooth and fast.
Let's see how it fairs over time knowing Samsungs history
Feels great in hand S8+
Seeing a little pink/purple tinge in panel which is normal just hope it doesn't get too bothersome...will vary device to device
Had read it had brightest screen of any phone ever...will have to see
Keen on seeing what screen on time I can get tomorrow during normal usage...setting it up as we speak

Related

Galaxy S4 Available in Canada(Bell) on May 3rd

Spoke to a manager today at the Bell store.
They told me they are very sure the phone will be coming to Bell stores on May 3rd. Pricing was not 100% positive but is expected to be around $650 no contact, which is almost identical to the $640 projected for the USA.
(old news) You can pre-order the phone for 50 dollars from most of the various carriers. This is a DOWN PAYMENT.
Just figured I would share since it seems Canada isn't getting too much love Looking forward to the launch
PS. I looked at the Xperia ZL while I was there and it was a very nice phone, I don't get what all the screen fuss is about.
Warrimonk said:
Spoke to a manager today at the Bell store.
They told me they are very sure the phone will be coming to Bell stores on May 3rd. Pricing was not 100% positive but is expected to be around $650 no contact, which is almost identical to the $640 projected for the USA.
(old news) You can pre-order the phone for 50 dollars from most of the various carriers. This is a DOWN PAYMENT.
Just figured I would share since it seems Canada isn't getting too much love Looking forward to the launch
PS. I looked at the Xperia ZL while I was there and it was a very nice phone, I don't get what all the screen fuss is about.
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AFAIK Virgin Mobile Canada is getting it on April 26th. I would expect Bell to get it on the same day.
Warrimonk said:
Spoke to a manager today at the Bell store.
They told me they are very sure the phone will be coming to Bell stores on May 3rd. Pricing was not 100% positive but is expected to be around $650 no contact, which is almost identical to the $640 projected for the USA.
(old news) You can pre-order the phone for 50 dollars from most of the various carriers. This is a DOWN PAYMENT.
Just figured I would share since it seems Canada isn't getting too much love Looking forward to the launch
PS. I looked at the Xperia ZL while I was there and it was a very nice phone, I don't get what all the screen fuss is about.
Click to expand...
Click to collapse
Old news: "Samsung Galaxy S4 launches May 3rd on Bell. Pre-order and get it as soon as April 27"
http://www.howardforums.com/content...Bell-Pre-order-and-get-it-as-soon-as-April-27
PS: Slightly tilt the screen and you will see what the fuss is all about.
---------- Post added at 07:24 PM ---------- Previous post was at 07:23 PM ----------
-]Megacharge[- said:
AFAIK Virgin Mobile Canada is getting it on April 26th. I would expect Bell to get it on the same day.
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If it's like last year, the phone will be $50.00 cheaper @ Virgin. So get your phone from them if you are with Bell.
Bagbug said:
Old news: "Samsung Galaxy S4 launches May 3rd on Bell. Pre-order and get it as soon as April 27"
http://www.howardforums.com/content...Bell-Pre-order-and-get-it-as-soon-as-April-27
PS: Slightly tilt the screen and you will see what the fuss is all about.
---------- Post added at 07:24 PM ---------- Previous post was at 07:23 PM ----------
If it's like last year, the phone will be $50.00 cheaper @ Virgin. So get your phone from them if you are with Bell.
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Ah, I must have missed that post, thanks. None of the other threads here on XDA have mentioned it.
PS. I did tilt the screen, it wasn't that bad IMO.
Do you have any information about the 32Gb version? Phone reservation is only available for the 16Gb model...
no scheduler about 32gb version
Hmm, Pre-Orders are open now, phoned several bell stores that confirmed they will have them in stock on April 27th.
It will be 699.95 Off contract or 199.95 on a 3 year contract or upgrade.
I cant post links but the infos on bells website
They will only be in stock for those with all the pre - order paperwork AND picture lD. And you must pick up the preorder before May 3. And you must prepay the entire amount. Can't wait!
Sent from my GT-N8010 using Tapatalk HD
Kyletcummins said:
Hmm, Pre-Orders are open now, phoned several bell stores that confirmed they will have them in stock on April 27th.
It will be 699.95 Off contract or 199.95 on a 3 year contract or upgrade.
I cant post links but the infos on bells website
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Yep Virgin Mobile Canada will also start selling the S4 on April 27th.
Can't wait!!!!!
CASz said:
They will only be in stock for those with all the pre - order paperwork AND picture lD. And you must pick up the preorder before May 3. And you must prepay the entire amount. Can't wait!
Sent from my GT-N8010 using Tapatalk HD
Click to expand...
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I was told my a few stores that on april 27th they will get stock, if they get more then alotted to preorders they will sell me one off contract for the 699.95
Videotron has the s4 outright for 649.95 dollars.....
Kyletcummins said:
I was told my a few stores that on april 27th they will get stock, if they get more then alotted to preorders they will sell me one off contract for the 699.95
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Perhaps it depends on whether it's a Bell Store or another retailer. My receipt is very specific and the service person said for the last pre-order they got only exact numbers.
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Is it available right now though? I was supposed to get mine Saturday. Got a call and $50 credit Friday and a text Saturday dating I could pick up in 2 days so I'm going Monday after work.
Sent from my GT-N8010 using Tapatalk HD

Best Buy Pre-orders

who else did a best buy pre-order? i was going to do in store pickup, but then i saw a best buy faq page saying
"Q: I never received a notification that my Samsung Galaxy S7/S7 edge is ready to be picked up, even though I pre-ordered it?
A: If you haven't received notification that your Samsung Galaxy S7/S7 edge is ready to be picked up it means the store didn't receive enough of the model you pre-ordered to fulfill you pre-order at this time, or they haven't physically reserved your pre-order yet with the inventory they did receive."
and I def didn't wanna chance that..knowing my luck, they wouldn't get it. so i just did shipping.
it says it'll arrive BY release date of march 11th...anyone ever have any experience getting a best buy order before? i never used them for shipping before, so I'm wondering if i'll definitely get it ON march 11th.
pumped, though! played with one at best buy today and it's a nice phone. have my Moto X up for sale (since I use my note 4 so much more than the X) so i'm excited to get it!
I did bb pre order for an iPhone and hopefully Sammy is better. All stores get an allotment. Some for preorder and some walkin.
I cancelled and went to sprint that time. Some preorders were not filled for 5-7 weeks! Again that was an iPhone thing, hopefully Sammy sends out plenty!
Well the reason they didn't get a notification that it's ready to pick up is that it's not been released yet...
I'm also interested to know..if you buy online and ship to your home address will it be shipped on or before 11th? Or will it be after this date?
I mean when you click "when will I get it?" or whatever, it says on release date, 3/11 so I'm guessing they ship out prior..
Sent from my Samsung Galaxy Note 4
Response from bestbuy cs said the 11th or the day after is *expected*. They dont know for sure or they cannot say, but most likely they just don't know at the rep level.
---------- Post added at 04:24 PM ---------- Previous post was at 04:23 PM ----------
In the past, now get this, they have said the get it by date is not when you get it, but when they get it
I don't know if it means much, but T-mobile has started shipping pre-orders. Mine is scheduled for UPS Next Day Air delivery tomorrow. They don't have to wait to ship, but they won't give you a date before the release date until they actually ship it.
mark112089 said:
Response from bestbuy cs said the 11th or the day after is *expected*. They dont know for sure or they cannot say, but most likely they just don't know at the rep level.
---------- Post added at 04:24 PM ---------- Previous post was at 04:23 PM ----------
In the past, now get this, they have said the get it by date is not when you get it, but when they get it
Click to expand...
Click to collapse
see, that's absolute bs. if you go to best buy right now on the website and check the phone, and clikc "see when you can get it" for shipping, it says:
Get it by:
Release Date, Fri, Mar 11 - FREE
Standard
See final shipping costs in checkout.
so that's plain english stating you WILL get it by release date, correct?
day after won't happen since it's saturday and they definitely aren't doing saturday shipping.
this is just annoying because it needs a signature they claim, so i need to know if i should take off that day or not, ya know?
*edit* FWIW, not that reps know too much, but i did the chat and this was the transcript:
Thank you for choosing Best Buy, my name is Abraham. How may I assist you today?
28-Feb 03:39 PM
good afternoon, i've preordered a galaxy s7 for verizon, and the release date is march 11th. now, when you goto the device page and click "see what you can get it" it states you will have it on release date, march 11th.
28-Feb 03:40 PM
is this confirmed?
28-Feb 03:41 PM
Good afternoon! That is great that you pre-ordered the new Galaxy S7!
I'd be more than happy to assist you with your questions. Yes, you will be able to receive it on the 11th of March.
28-Feb 03:42 PM
perfect, so since signature is required, i may have to take off that day as i don't know what time it will come
28-Feb 03:42 PM
so it's 100% safe to say that on march 11th, UPS will deliver my S7?
28-Feb 03:42 PM
That is correct, you will get on the release date.
28-Feb 03:43 PM
perfect! thanks for your help today, abraham
so who knows. maybe we'll be lucky!
lowandbehold said:
I don't know if it means much, but T-mobile has started shipping pre-orders. Mine is scheduled for UPS Next Day Air delivery tomorrow. They don't have to wait to ship, but they won't give you a date before the release date until they actually ship it.
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tmobile is always awesome with shipping phones early. wish best buy would too lol. i'm buying full price, so i didn't bother with verizon...and i know verizon always gets it to you on release date, but i've never pre ordered from best buy.
jayochs said:
tmobile is always awesome with shipping phones early. wish best buy would too lol. i'm buying full price, so i didn't bother with verizon...and i know verizon always gets it to you on release date, but i've never pre ordered from best buy.
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The Note 5 was the first phone Verizon ever shipped early to most people.Got mine a week early.Hope that was the start of a trend of early shipping by them.
I preordered, then a day later canceled. I wanted the free VR wear and the SD card but I didn't want to get roped into the stupid AT&T's 2 year $26 a month deal
highaltitude said:
I preordered, then a day later canceled. I wanted the free VR wear and the SD card but I didn't want to get roped into the stupid AT&T's 2 year $26 a month deal
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Why didn't you just order the AT&T "unactivated" S7? It still comes with the VR and SD card.
Hmm not sure I saw that. Must have missed it. Is that where you pay upfront full price? I think ultimately I want to see what the models are like when they come out. I currently have tmobile s5 with AT&T sim. May want to buy another tmobile if they're unlocked bootloader. The whole SIM locked phone idea has me wondering though. Ie first sim installed, locks phone to carrier.
Preordered mine thru bestbuy.com hopefully they ship early. T-Mobile is doing so. So anxious!
jayochs said:
who else did a best buy pre-order? i was going to do in store pickup, but then i saw a best buy faq page saying
"Q: I never received a notification that my Samsung Galaxy S7/S7 edge is ready to be picked up, even though I pre-ordered it?
A: If you haven't received notification that your Samsung Galaxy S7/S7 edge is ready to be picked up it means the store didn't receive enough of the model you pre-ordered to fulfill you pre-order at this time, or they haven't physically reserved your pre-order yet with the inventory they did receive."
and I def didn't wanna chance that..knowing my luck, they wouldn't get it. so i just did shipping.
it says it'll arrive BY release date of march 11th...anyone ever have any experience getting a best buy order before? i never used them for shipping before, so I'm wondering if i'll definitely get it ON march 11th.
pumped, though! played with one at best buy today and it's a nice phone. have my Moto X up for sale (since I use my note 4 so much more than the X) so i'm excited to get it!
Click to expand...
Click to collapse
Best Buy Mobile employee here, the way pre orders are usually explained are that when you pre-order, there is a chance you won't get it on launch day but you WILL get it before someone that just walks in to buy it without one. I personally haven't seen many stores run out of pre-order stock.
Hope that helps!
rosser725 said:
Best Buy Mobile employee here, the way pre orders are usually explained are that when you pre-order, there is a chance you won't get it on launch day but you WILL get it before someone that just walks in to buy it without one. I personally haven't seen many stores run out of pre-order stock.
Hope that helps!
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Do you have any insight on shipping? Do you think getting it shipped to your house will get it there sooner?
Cheers
shadow82x said:
Do you have any insight on shipping? Do you think getting it shipped to your house will get it there sooner?
Cheers
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I'm 99% sure (at least in my store) you can only do in store pick-up if pre-ordering in store. Haven't heard otherwise about online pre-ordering.
EDIT: The info I posted is for if you are doing it through a contract/installment billing. I think if you get an unlocked or T-Mobile (we don't carry T-Mobile contracted phones in most stores), it's different.
thanks for the insight. I didn't pre-order in store, though. I did online. I was contemplating in store pickup until I read that there's a chance they may not have stock for all pre-orders... so i just did shipping. so any idea whether buying full price and getting it shipped should be here early? the chat rep said we'll have it the 11th for sure.
Sent from my Samsung Galaxy Note 4
jayochs said:
thanks for the insight. I didn't pre-order in store, though. I did online. I was contemplating in store pickup until I read that there's a chance they may not have stock for all pre-orders... so i just did shipping. so any idea whether buying full price and getting it shipped should be here early? the chat rep said we'll have it the 11th for sure.
Sent from my Samsung Galaxy Note 4
Click to expand...
Click to collapse
I did the same as you. Paid full price and selected to have it shipped to my house. AT&T version. I went Best Buy over AT&T because Best Buy is typically better about returns and don't charge you any fee, Best Buy offered a free 64 GB microSD card, Best Buy is actually sending out the Gear VRs instead of just sending you a code to get one from Samsung, and finally, I had a $20 Best Buy gift card that I need to use lol. Best Buy is notorious for botching pre-orders, so I'll just be happy if we get it on or by the 11th. I doubt we'll get it early.
gtg465x said:
I did the same as you. Paid full price and selected to have it shipped to my house. AT&T version. I went Best Buy over AT&T because Best Buy is typically better about returns and don't charge you any fee, Best Buy offered a free 64 GB microSD card, Best Buy is actually sending out the Gear VRs instead of just sending you a code to get one from Samsung, and finally, I had a $20 Best Buy gift card that I need to use lol. Best Buy is notorious for botching pre-orders, so I'll just be happy if we get it on or by the 11th. I doubt we'll get it early.
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well here's hoping they don't botch this. customer service wrote back to me in an email again explaining we will have it delivered on the 11th, so here's hoping!

Best Buy Preorder Up for Frontier & Classic Gear S3

Just ordered my Gear S3 Classic from Best Buy! Both models are now on preorder!
Sent from my SM-G935U using Tapatalk
Looks like the preorder is already sold out. When I click the "Pre Order" button I get a message saying "This item is currently unavailable for online purchase. The item was not added to your cart."
ITNV said:
Looks like the preorder is already sold out. When I click the "Pre Order" button I get a message saying "This item is currently unavailable for online purchase. The item was not added to your cart."
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Click to collapse
Just looked now and it says coming soon.
I hope soon is REAL soon... lol
ITNV said:
Looks like the preorder is already sold out. When I click the "Pre Order" button I get a message saying "This item is currently unavailable for online purchase. The item was not added to your cart."
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fgr said:
Just looked now and it says coming soon.
I hope soon is REAL soon... lol
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It'd be crazy if the preorder already sold out. I just checked my order and it says Processing and my card was already charged.
Sent from my SM-G935U using Tapatalk
optimummind said:
It'd be crazy if the preorder already sold out. I just checked my order and it says Processing and my card was already charged.
Sent from my SM-G935U using Tapatalk
Click to expand...
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That's strange that they charged your card already. Mine says In Progress but they have not charged my card yet.
I just ordered mine today. Was waiting for my gift card to come in the mail
Sword Fish said:
That's strange that they charged your card already. Mine says In Progress but they have not charged my card yet.
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I just checked & I haven't been charged yet. I got it mixed up with my Best Buy certificate being deducted right away.
Hope our Gear S3 ships out within the next 2 weeks.
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Looks like BestBuy USA is sold out. You can't pre order from there anymore. The Canadian site still shows it as available though.
If it cost $350 for the non LTE Frontier, that means it may cost $450 for the cellular enabled version. Guess we'll have to wait for the carriers to put up their preorder page.
The Best Buy Canada site shows a release date of November 18. Probably safe to expect that will be the US release date, too.
Sword Fish said:
Looks like BestBuy USA is sold out. You can't pre order from there anymore. The Canadian site still shows it as available though.
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I can't imagine them selling out in a couple of hours, especially being a pre-order, but who knows.
I'm wondering if the page just got put up and wasn't supposed to be active yet. You guys just happened to pop in at just the right time.
---------- Post added at 01:11 PM ---------- Previous post was at 01:09 PM ----------
optimummind said:
Just ordered my Gear S3 Classic from Best Buy! Both models are now on preorder!
Click to expand...
Click to collapse
Silly question, you did order from BestBuy USA, correct?
If you go to the page where you ordered it from, does it show "Coming Soon" now?
fgr said:
I can't imagine them selling out in a couple of hours, especially being a pre-order, but who knows.
I'm wondering if the page just got put up and wasn't supposed to be active yet. You guys just happened to pop in at just the right time.
---------- Post added at 01:11 PM ---------- Previous post was at 01:09 PM ----------
Silly question, you did order from BestBuy USA, correct?
If you go to the page where you ordered it from, does it show "Coming Soon" now?
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I ordered from them yesterday at 1:45PM EST. Now it says coming soon to the product page that I used to order. USA here
JakeStGermain said:
I ordered from them yesterday at 1:45PM EST. Now it says coming soon to the product page that I used to order. USA here
Click to expand...
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Right on. Just making sure I wasn't looking in the wrong place. Don't see how I could have been, but you never know...
fgr said:
Right on. Just making sure I wasn't looking in the wrong place. Don't see how I could have been, but you never know...
Click to expand...
Click to collapse
Right now I have a 3G AT&T Gear S2. I am torn if I am going to keep non LTE Gear S3 or order one from AT&T when it becomes available. I feel that numbersync for calls doesn't work all time. Plus very rarely do I go out without my phone. I am not really sure if there is any great benifit to have the LTE version so I am up in the air
fgr said:
I can't imagine them selling out in a couple of hours, especially being a pre-order, but who knows.
I'm wondering if the page just got put up and wasn't supposed to be active yet. You guys just happened to pop in at just the right time.
---------- Post added at 01:11 PM ---------- Previous post was at 01:09 PM ----------
Silly question, you did order from BestBuy USA, correct?
If you go to the page where you ordered it from, does it show "Coming Soon" now?
Click to expand...
Click to collapse
Yes, it was the USA site. I placed my order at 12:31pm Pacific time.
JakeStGermain said:
Right now I have a 3G AT&T Gear S2. I am torn if I am going to keep non LTE Gear S3 or order one from AT&T when it becomes available. I feel that numbersync for calls doesn't work all time. Plus very rarely do I go out without my phone. I am not really sure if there is any great benifit to have the LTE version so I am up in the air
Click to expand...
Click to collapse
I, too, had the Gear S2 3G AT&T model. I never used the LTE/e-SIM option so I'm skipping the LTE versions of the Gear S3. I just need speaker, Samsung Pay MST, and GPS.
Sent from my SM-G935U using Tapatalk
Tizen Experts posted on Twitter that Best Buy stopped the pre order because they ran out of stock.
Now, the good news is that Best Buy in the USA has started offering the next Tizen smartwatch for $349.99, that is for both the Gear S3 Classic and also the Gear S3 Frontier. We were overjoyed with this news as our American cousins do not like being left out when it comes to device launches. At that time the delivery date was rumoured to be around mid-November but it hadn’t been officially confirmed. Unfortunately all celebrations eventually have to come to an end and Best Buy now reports that the S3 has ran out of stock.
Sword Fish said:
Tizen Experts posted on Twitter that Best Buy stopped the pre order because they ran out of stock.
Now, the good news is that Best Buy in the USA has started offering the next Tizen smartwatch for $349.99, that is for both the Gear S3 Classic and also the Gear S3 Frontier. We were overjoyed with this news as our American cousins do not like being left out when it comes to device launches. At that time the delivery date was rumoured to be around mid-November but it hadn’t been officially confirmed. Unfortunately all celebrations eventually have to come to an end and Best Buy now reports that the S3 has ran out of stock.
Click to expand...
Click to collapse
If this is true, I'm so happy I made the preorder cutoff. ?
Sent from my SM-G935U using Tapatalk
How can they run out of stock that quickly!!!
If it's true, sounds like poor planning.
Maybe they had all their production workers making replacement Note 7's before the whole replacement thing fell through... lol
The Classic is back up for preorder!
Sent from my SM-G935U using Tapatalk
Just got an email from Best Buy Canada that said the release date is now November 23rd?? Anyone get this?
Samsung Gear S3 Frontier Smartwatch with Heart Rate Monitor 23 Nov, 2016

Retailer Shipping Thread

So if you ordered directly from Essential your phone is most likely shipping(or has shipped) soon, but what about us who have ordered through other retailers?
I'm making this thread specifically for everyone else, to avoid cluttering the shipment thread.
So far I have not yet gotten mine. Sprint has given me different numbers, from will ship from the 31st as it says on my order status page, to it will be shipping from the 8th. Retail stores, corporate stores all have received different information, but the general consensus is shipping will be delayed. Pre-Ordering in store will be avaliable starting today or tomorrow depending on your store.
~~Tito~~ said:
So if you ordered directly from Essential your phone is most likely shipping(or has shipped) soon, but what about us who have ordered through other retailers?
I'm making this thread specifically for everyone else, to avoid cluttering the shipment thread.
So far I have not yet gotten mine. Sprint has given me different numbers, from will ship from the 31st as it says on my order status page, to it will be shipping from the 8th. Retail stores, corporate stores all have received different information, but the general consensus is shipping will be delayed. Pre-Ordering in store will be avaliable starting today or tomorrow depending on your store.
Click to expand...
Click to collapse
yep, same thing here. Status page says shipped by 8/31, email says shipped by 9/1, website says 9/8. I spoke to some one via chat and it seems like 9/8 is the ship date. If i dont get a tracking number tomorrow then i will give em a call and see whats up
iLLdWes said:
yep, same thing here. Status page says shipped by 8/31, email says shipped by 9/1, website says 9/8. I spoke to some one via chat and it seems like 9/8 is the ship date. If i dont get a tracking number tomorrow then i will give em a call and see whats up
Click to expand...
Click to collapse
I preordered morning of 17th just called and they told me it’s back ordered shipping the 8th
Sent from my iPhone using Tapatalk
Sprints shipping page shows it'll ship by 9/8. I'm hoping that means it'll ship any day now. I also ordered the morning of the 17th. It's disappointing to see the note is shipping a week early and we are still waiting.
Final-Mac said:
Sprints shipping page shows it'll ship by 9/8. I'm hoping that means it'll ship any day now. I also ordered the morning of the 17th. It's disappointing to see the note is shipping a week early and we are still waiting.
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Agreed. I ordered mine through Sprint as well and see the same as you. Hopefully, it will ship out on 9/8 and arrive at the house soon after.
We will see
I ordered through Amazon. Nothing so far...
DM from @telus on Twitter this morning:
We're waiting for the final update regarding the shipping dates and we'll be happy to keep you posted. We should receive the phones today but I'm waiting for a confirmation.
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---------- Post added at 11:15 ---------- Previous post was at 10:49 ----------
chrispayne said:
DM from @telus on Twitter this morning:
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And now this email from Telus just now
We deeply apologize for the delay of this order.
Your order for 1 x Essential phone has already been processed and you will receive it within 2-3 business days.
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Sprints ship date has been pushed back to the 13th...
Cowbell_Guy said:
I ordered through Amazon. Nothing so far...
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I ordered from Amazon yesterday (said they had like 9 of them in stock) and got estimated delivery on September 15 but nothing yet.
Just got my shipping confirmation and tracking number through Sprint.
Attached screens
Looks like they are shipping from Sprint, check your order status! I still haven't received an email from Sprint, but mine shipped.
Order from Sprint, received tracking info last night. Should be delivered today
I have received my device. Lets see how it goes .
~~Tito~~ said:
I have received my device. Lets see how it goes .
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Install the update they just released and don't be in a rush to judgement. It took a little while to grow on me.
Just got mine today from Sprint! No Sprint crap loaded either.
networx2002 said:
Just got mine today from Sprint! No Sprint crap loaded either.
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Yeah, I don't even have My Sprint loaded on it, which it was supposed to have.
Yeah it seems you can choose to leave it off your phone. Which is great.

Any Canadians buy from the Google Store and receive it yet?

I ordered my 4 XL the moment they went up on the store on the 15th. Credit card was charged immediately. Got an email on the 21st that my phone was "dispatched" and it said it was expected to arrive by the 24th. This lines up with Canada Post's Expedited Parcel delivery standard.
However, even as of the evening of the 24th, the tracking information shows that Canada Post hasn't even received the phone from Google yet. If I knew it was going to be this slow, I would have just waited until the 24th and walked into any store and bought it there instead. Lesson learned.
Anyone else in the same situation? Or did anybody in Canada get theirs from the Google Store already?
Sevael said:
I ordered my 4 XL the moment they went up on the store on the 15th. Credit card was charged immediately. Got an email on the 21st that my phone was "dispatched" and it said it was expected to arrive by the 24th. This lines up with Canada Post's Expedited Parcel delivery standard.
However, even as of the evening of the 24th, the tracking information shows that Canada Post hasn't even received the phone from Google yet. If I knew it was going to be this slow, I would have just waited until the 24th and walked into any store and bought it there instead. Lesson learned.
Anyone else in the same situation? Or did anybody in Canada get theirs from the Google Store already?
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I'm getting mine tomorrow (Fri Oct 25) ordered on the 23rd. Got the white XL 64 gig. You'll probably get it tomorrow. There have been times where they don't for some reason scan the packages. Happened to me when I got my Pixel 2 XL.
I'm Canadian (New Brunswick) and ordered right after announcement from Google. Received mine today via Canada Post. Ordered the black 4 XL.
Ordered on the 15 was dispatched on the 22 says it will be delivered on the 25 -28 Edmonton Alberta. From the Google the store..
Ordered on the 15th. DIspatched on the 21st and received on the 22nd. Montreal
Hola
Ordered on the 15th. Delivered on the 22nd. Sadly I'm in the US for work so I will not be able use it until this weekend.
Sent from my MI 9 using Tapatalk
Thanks for the replies, everyone!
I had my order completed and my credit card charged literally 30 seconds after the Pixel 4/XL went up for sale, yet people who ordered later already have theirs. I guess the moral of the story is that the Google Store has no consistency.
Did the phone ship via Canada Post for everyone? Perhaps they used different couriers for different regions. I would have been willing to pay for expedited shipping but there was no such option. It's strange since people ordering from the US Google Store had expediting shipping options.
I got mine today. Bought it on the pre-order and it arrived today via Canada Post.
I'm in Vancouver BC.
IS bootloader unlocked?
Had mine since the 22nd
I pre-ordered the same day of the event and received mine on Tuesday. In Ontario.
Sevael said:
I ordered my 4 XL the moment they went up on the store on the 15th. Credit card was charged immediately. Got an email on the 21st that my phone was "dispatched" and it said it was expected to arrive by the 24th. This lines up with Canada Post's Expedited Parcel delivery standard.
However, even as of the evening of the 24th, the tracking information shows that Canada Post hasn't even received the phone from Google yet. If I knew it was going to be this slow, I would have just waited until the 24th and walked into any store and bought it there instead. Lesson learned.
Anyone else in the same situation? Or did anybody in Canada get theirs from the Google Store already?
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Exact same issue here.
Shows for the 28th but Canada Post says it hasn't received the item
equlizer said:
IS bootloader unlocked?
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yes , got mine on 23 and rooted already!
Canada Post came and went this morning, no delivery. Tracking status hasn't changed, still hasn't been picked up from the warehouse.
Clearly somebody messed up. With a purchase of this price, you would think that more care would be taken to ensure that it is shipped out on time and not left sitting in some warehouse for days or potentially weeks.
Well, I won't be buying anything from the Google Store ever again. I'm going to go pick up a 4 XL locally this morning and cancel my Google Store shipment. Based on the current level of incompetence, I imagine they will give me a lot of trouble getting my money back too.
Mine has arrived and processed at Edmonton should be here this afternoon.
RoccoN4 said:
I'm getting mine tomorrow (Fri Oct 25) ordered on the 23rd. Got the white XL 64 gig. You'll probably get it tomorrow. There have been times where they don't for some reason scan the packages. Happened to me when I got my Pixel 2 XL.
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Mine just came in.
So far loving it.
I'm in Toronto. Should have mentioned it before.
rickysidhu_ said:
Exact same issue here.
Shows for the 28th but Canada Post says it hasn't received the item
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Decided to contact Google chat support and the rep told me she needs to transfer me to the shipping team as it seems there is an issue with the device being sent to Canada Post.
Had me waiting nearly an hour to be transferred before I just gave up on waiting.
Leaning towards just cancelling my order and buying the phone from a local best buy or something but I really would love to have that $150 credit for pre-ordering. I also had $50 credit from before so it was helping a bit with the price.
Going to try giving them a call instead of chat and see what happens. Man this sucks, was really hoping to set this 4XL up over the weekend.
rickysidhu_ said:
Decided to contact Google chat support and the rep told me she needs to transfer me to the shipping team as it seems there is an issue with the device being sent to Canada Post.
Had me waiting nearly an hour to be transferred before I just gave up on waiting.
Leaning towards just cancelling my order and buying the phone from a local best buy or something but I really would love to have that $150 credit for pre-ordering. I also had $50 credit from before so it was helping a bit with the price.
Going to try giving them a call instead of chat and see what happens. Man this sucks, was really hoping to set this 4XL up over the weekend.
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Isn't it sickening? There is just no excuse for that kind of incompetence, especially from such a massive company.
What version of the phone did you order? I ordered a white 128 GB XL and it arrived yesterday via Canada Post for me. I'm in Nova Scotia. I ordered mine similar to you, shortly after it was available for preorder on the 15th.
It's possible other versions of the phone (color/storage) did not ship as fast.
Sevael said:
Isn't it sickening? There is just no excuse for that kind of incompetence, especially from such a massive company.
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Yeah definitely! Haven't had a chance to give them a call just yet but will definitely keep this thread updated with what they say.
IDroidThere4Iam said:
What version of the phone did you order? I ordered a white 128 GB XL and it arrived yesterday via Canada Post for me. I'm in Nova Scotia. I ordered mine similar to you, shortly after it was available for preorder on the 15th.
It's possible other versions of the phone (color/storage) did not ship as fast.
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I ordered the Just Black 128GB model. Seems like it's the least popular option so I thought it'd arrive sooner than later. Definitely didn't expect for an issue like Canada Post not even receiving the phone :/

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