galaxy s7 ( europe / exynos ) bluetooth range weak or problem ? - Samsung Galaxy S7 Questions and Answers

hi,
i'm new to this forum but i follow it since a while, today i have an issue and a lot of questions so i registered, thanks by advance for reading.
i think i'm having an issue with my new galaxy s7 exynos with bluetooth, i got it new with android mm and noticed that the bluetooth range was really poor on my philips fidelio P8 bt speaker ( A2DP )
my experiment :
my old phone was a galaxy s4 advance and my friends have galaxy s5 and s6 so i tried them all on the same speaker, s4 advance / s5 / s6 can go up to 8m without obstacle, a cement wall doesn't stop the signal at under 5 meters but a human body does ( even at 1m from the source a human body can block the signal on all of them )
now the galaxy s7 seems to have a weaker range, it struggles at 5m sound fade out and/or start to skip sometimes at 3 or 4 meters from the source, a wall totally block the signal, if i hold the phone in both hands it even cuts at 1m depending how i hold it... is it normal ?
( both my s4 and s7 have uag armor case ) my s4 have a far better range and doesn't cut when i hold it with both hands.
then i tried to update to nougat 7.0, tried again and the result is the same, i tried to uninstall all my apps to see if a third party app could cause that, wiped cache, same result.
my girlfriend bought the s7 edge exynos ( android 6.0 ) in the mean time so i tried with her phone my speaker again same configuration, i can go almost to 9m from speaker without issue ( with samsung flip case )
what the ..? the s7 edge has the same processor so it doesn't make any sense, i tried without the uag case on my s7 and still having sound cut barely reach 5m...
how come ?
I then tried on my sony MDR1-A BT headphone, the range works flawlessly this time ( almost 10m on both s4 and s7 )
is it possible that my philips bt speaker use a non optimize bt protocol with s7 ? ( no aptx on s7 exynos from what i have read, s4 advance have aptx )
does the lack of aptx lost in quality or the s7 bt is better ? i don't know if it's a placebo effect but the s4 bt sounds better on both speaker and headphone. if wired both sounds great on my headset.
is it possible to reset my bt settings ? ( maybe the speaker first connection used a weak protocol for some reason and is stuck to it ? is it even possible ? )
all my experiments have been done with and without wifi in the same room.
anyone notice the same behavior with other bt speakers with their s7 ? i read on some forums that some people have sound fading and cut even with the phone in their pocket :x
should i send it to repair or wait for nougat 7.1 ?
everything else on the phone seems to work great and smooth, i must admit i don't feel that much of a boost from the s4 advance ( snapdragon 800 ) on every day use.
so the S7 weakness is the bluetooth ? just when i was starting to enjoy the bt with my sony headset, it's convenient sometimes...
sorry for the long post, thanks by advance for reading and answering me,
yelgo

I dont have any problems with the bluetooth Connection.
I have tried 3 devices:
Jabra 510 Speaker with Bluetooth (BL 3.0) -> Music streaming
Sony MBR-XB950BT Headphone (BL ?) -> Music streaming
A Windows 10 Desktop PC with Bluetooth (BL 4.2) -> File transfer (25MB) from Galaxy S7 to PC
The Test for Music streaming worked without problems by a distance of 15 to 20 Meters
The test for file transfer worked with max distance of 15 Meters without disconnect
Modell: SM-G930F with Android 7.0

Hi-TechUp said:
I dont have any problems with the bluetooth Connection.
I have tried 3 devices:
Jabra 510 Speaker with Bluetooth (BL 3.0) -> Music streaming
Sony MBR-XB950BT Headphone (BL ?) -> Music streaming
A Windows 10 Desktop PC with Bluetooth (BL 4.2) -> File transfer (25MB) from Galaxy S7 to PC
The Test for Music streaming worked without problems by a distance of 15 to 20 Meters
The test for file transfer worked with max distance of 15 Meters without disconnect
Modell: SM-G930F with Android 7.0
Click to expand...
Click to collapse
thanks for your informations, since my sony headset seems to work well with it, i will wait to be able to try on more bt devices.

still not solve...
i still struggle to find a solution, now i tried with a bose speaker from a friend, my girlfriend S7 edge is working as intended, my S7 lost signal from the speaker if i hold it in my hands 2m from the speaker ( wifi off )
this is terrible... i also now realize that the wifi signal is weaker than my S4 and connection speed is slower than it should, i'm connected on a fiber 1gbit wifi and speedtest on my S7 is maximum 52 mbits ( it says strong signal 144mbs in wifi settings )
should i send my phone to repair ? i found a lot of people in my case on google and some of them send it back for a repair, it solved the issue but for some of them the problem came back a month later and had to send it again or deal with it...
http://forums.androidcentral.com/sa...msung-note-5-coming-samsung-galaxy-5-a-3.html
i bought the S5 at release, it was slower than my S4, no sd card, couldn't copy what i want from sd card, sold it, bought the S6 at the release, everything was slower than my S4 advance again and the phone more fragile, offer it to my mom, now S7 after a month i still use my S4 advance and thinking of selling it because of the bluetooth issue.
i don't understand also why they remove the button to cast video from the stock player ( that disappear from the phone and has to be download from the store, what a let down... ) now it takes 4 times more clic on the screen to do the same and you must cast the whole screen, stupid... no aptx for bluetooth, poor range and quality through bluetooth compare to S4.
how can i fix this ? a factory reset would work ? i have so many things copy with smart switch from my old phone it would take litteraly days to restore all my files / settings etc ... i have more than 90 gb of data and apps..
please tell me all those issues are coming from android and it will be solve :x
Am i the only one who is totally disappointed ?

This is strange. I get good range with my S7 & MDR-XB70BT. I can pretty much walk around a 2 story house just with a couple of black spots.
In contrast I have a Homespot Bluetooth transmitter plugged into my TV & that signal even has black spots if you're in the same room with the transmitter.
Sent from my SM-G930F using Tapatalk

I too have had no issues.wth tablets, ..BT2t 00 earphones work more than 10 m
However,.after last week's Windows 10 update BT in that device won't connect to S7 where it did before.
Sent from my SM-G930F using Tapatalk

Related

[Q] bluetooth calls with audio cable connected

When I have an audio cable connected to the phone for music but no mic, and a Bluetooth headset for phone calls. When calls come in the Bluetooth is greyed out on the phone and won't work unless I disconnect the audio jack.
I have noted that this only happens in touchwiz roms. AOSP roms this setup works without issue.
I noted the problem in the stock rom, it persisted in Root66, I am now using cleanrom and the problem is back.
The problem did not exist in paranoidandroid, bakedbeans, or liquidsmooth.
I have no idea about the solution but I'll +1 this cause I use the same set up for my music and it annoying. Axis rls 21
Sent from my SCH-I535 using Tapatalk 4 Beta
SoundAbout?
I have been searching for an answer to this for a few days and just came across this. They recommend SoundAbout. I'll give it a try and let yall know what I find.
https://community.verizonwireless.com/thread/777550
Yep , only the verizon version
Bic Finepoint said:
I have been searching for an answer to this for a few days and just came across this. They recommend SoundAbout. I'll give it a try and let yall know what I find.
https://community.verizonwireless.com/thread/777550
Click to expand...
Click to collapse
Yes , I use the same set up . I have used it in the T-Bolt and and in the rezound . Fr some reason , only verizon samsung s3 ( tmboile and ATT phones do not have the same problem ), has an issue of simultaneous bluetooth headset while aux connected.
Here are your options
1- get an ibolt , spend $ 40 on it and pray to God that you dont have the same lousy interference my car has , rendering it useless. The dock will route your audio from the phone's usb port to aux cable BUT you will get a bluetooth headset option when receiving calls. Some people claim that a ground loop isolator worked for them , havent tried it , but here it is : http://www.amazon.com/PAC-Ground-Isolator-3-5-Applications/dp/B001EAQTRI/ref=lh_ni_t?ie=UTF8&psc=1&smid=ATVPDKIKX0DER
2- If you have interference , then your other option is , sadly , while your phone is connected to aux and paired with the headset, unhook the aux when you get the call , and it will re-route your calls to the bluetooth headset automatically
3-use AOSP rom only in areas where reception is rock solid. I live in Long Island, so AOSP roms were all out of the question. AOSP roms have that option enabled, which tells you our phones are capable of it, but verizon in all their wisdom , disabled that option.
4- buy a $ 57 aux to bluetooth receiver piece, which will take all your aux connections and send it to a bluetooth piece that is connected to the other end of the aux ( the other end has to constantly get a power supply ). Its too cumbersome and I am tired of spending money on gadgets that dont work . Not sure of what the name of it is . http://www.amazon.com/Belkin-Bluetooth-Hands-Free-BlackBerry-Smartphones/dp/B004CLYJ2I/ref=sr_1_2?ie=UTF8&qid=1370047729&sr=8-2&keywords=auxiliary+to+bluetooth
5- throw the phone out the window and curse verizon for their ****ty A$$ roms and get DROID DNA , but you will lose out on surf and talk on 3g and sd card capability and a pull out battery
6- stop listening to people like me that whine .
I really wonder if any developer would re-enable that option for me , i would gladly put money for it . However, this forum got saturated with bounty threads , and i had my fair share of flame.

Poor Bluetooth audio quality

I just got the tmobile variant s6 and immediately went to test the Bluetooth audio stream on my 2015 gs350. I noticed a crackle in the audio. It is minimal but quite noticeable at high volume. This is disappointing as my Sony Z3 had excellent BT audio quality on my gs. Anyone else notice this?
neles86 said:
I just got the tmobile variant s6 and immediately went to test the Bluetooth audio stream on my 2015 gs350. I noticed a crackle in the audio. It is minimal but quite noticeable at high volume. This is disappointing as my Sony Z3 had excellent BT audio quality on my gs. Anyone else notice this?
Click to expand...
Click to collapse
I do not seem to have that issue over my car's bluetooth. T-mobile also.
I'm getting good audio quality via my Sony SBH80 aptx BT headset. Perhaps you can play on the Sound Alive equalizer.
Just wanted to let you know that I am having this same problem. When streaming music in high quality from Google Play, the treble is all crackly and distorted. It's really disappointing. I'm going to do some testing today against my old m8 and using non-streaming music. But never had this issue before.
It's probably the fact you are streaming audio. Try some high quality downloaded music, like from Spotify. I've no issues at all.
I am also having the same issue with the Verizon version of the S6. It sounds terrible over my car Bluetooth when streaming but sounds good through my bluetooth Bose headphones. I didn't have any trouble with my car Bluetooth with my iPhone 6. I really hope Samsung gets this sorted out with a software update.
I too am having issues with streaming bluetooth. I think that my issue with it is amplified, because I normally listen to music only on my Magnavox Turntable, and the sound from that console is unbeatable by any electronic streaming or mini-speaker. My son bought me a bluetooth speaker for my birthday last year, which was very nice of him, but the sound just does not compare to the 1970's technology.
Maybe I'm just old.
Do you happen to have any bluetooth le devices, like a fitbit, attached at the same time? I tried disconnecting my garmin vivosmart and there's a dramatic improvement.
evanl81 said:
Just wanted to let you know that I am having this same problem. When streaming music in high quality from Google Play, the treble is all crackly and distorted. It's really disappointing. I'm going to do some testing today against my old m8 and using non-streaming music. But never had this issue before.
Click to expand...
Click to collapse
Same here. Lowering the treble help a tiny bit but what's music without treble . I've tried disconnecting my pebble watch but no dice. I really don't want to go back to aux.
In my car, before I disconnected the Garmin, I found that adjusting the toggles in Play Music - edging the first dial two toward Treble and the other dial three toward Instrument helped a bit.
I noticed the crackling on treble as well. As evanl81 suggested, I disconnected my Moto 360 (switched it to airplane mode), toggled the phone's bluetooth to have a fresh connection to the car, and the crackling is gone by at least 90%!
Very disappointing. Didn't have this problem with my Nexus 5. I'd very much prefer to not have to disconnect my watch every time I get in the car
palmboy5 said:
I noticed the crackling on treble as well. As evanl81 suggested, I disconnected my Moto 360 (switched it to airplane mode), toggled the phone's bluetooth to have a fresh connection to the car, and the crackling is gone by at least 90%!
Very disappointing. Didn't have this problem with my Nexus 5. I'd very much prefer to not have to disconnect my watch every time I get in the car
Click to expand...
Click to collapse
That would be a problem. I'm starting to think that we are wirelessly connected to too many things!!
So it looks like my pebble watch was the problem. Seems i can't have other BT devices connected while connected to my car. Once I put my pebble in airplane mode, then off/on the BT radio and all is good! Sucks but at least it's a workaround.
I'm trying to use AutoInput and Tasker to automate the disconnection and reconnection of my watch when connected to the car bluetooth right now, still working out the kinks though. :\ Endless little things and inconsistent behavior.
It would be fantastic if this gets fixed by Samsung at some point!
stureiney said:
That would be a problem. I'm starting to think that we are wirelessly connected to too many things!!
Click to expand...
Click to collapse
No, I have a Nexus 4 with 5.0 and now with 5.1 and its connect to LG g watch, a parrot ck3100 and auki bluetooth reciber and the quality is perfect. With S6 I only connected to my LG g watch and auki and the audio quiality is a ****.
i don't know about bad audio quality for bt but i get audio cut outs and choppiness when using my jaybird bluebuds. it gets really annoying. i noticed it happens in wide open spaces too like when i'm outside but not near any walls or enclosed areas. if i'm indoors, it works perfectly fine. i remember reading about the way bt works and the signal needs to bounce off other surfaces or something like that in order to work properly. i had this same issue way back in my OG Droid days and there was a build.prop edit to boost the signal by giving bt higher priority.
anyone else have this problem? i'm on VZW variant btw.
other than this issue, bt audio sounds perfect. i also use Viper to give the audio volume a major boost.
I'm having the same issue on my car audio.
It was perfect with the Nexus 5, very disappointed to have this with the S6.
I just got my sg6 have a samsung gear live and bluebuds x I get crackling sounding high end, very annoying, coming from an HTC one m7 with the same setup and had zero problems, really hope they are able to fix this!
OK so I enabled the tube amp setting and nothing else, it seems to have made a huge difference. I can now listen to music without cringing. Hope this helps.
Ok, I made a few findings about the issue. I also have a moto 360 connected to the S6 and the crackling is so high that is imposible to hear music with a minimum of quality.So i tried with the watch off or in airplane mode and the crackling is still there but sometimes it dissapears after connect and disconnect the bt devices but not always. Now, the elephant in the room:
I have a Samsung Hs3000 bt stereo headset and the music quality is superb even with te moto 360 connected. The magic is that this particular device has aptx codec included. So if you have an aptx bt device the quality its going to be there. For no aptx devices i'm trying an experiment: i remember from the nexus 7 2013 and other android phones that bluetooth audio quality was bad since kitkat and the problem was bluetooth compression was too high. There are two files that control this behaviour: audio.a2dp.default.so and bluetooth.default.so. If we could edit this two files maybe we could fix this. If someone can help me and tell me what program can i use to edit this files on my computer i'll try to fix it myself.
Enviado desde mi SM-G920F mediante Tapatalk
Just wanted to follow up on this thread - I recently switched to the Note 5 (which I love) and also got a Huawei Watch. When the watch is connected to the phone and the phone is connected to bluetooth, the sound quality is really horrendous. So I'm guessing it's something with the BT smart implementation in Samsung phones or something? It's really annoying. I too tried to work out some stuff with AutoInput, but it's a huge pain. The only real workarounds are to put the watch in Airplane Mode or just disconnect through the Android Wear app. And unfortunately there are no shortcuts through AutoWear. Oh well.

[Q] Bluetooth audio cutting in and out with different sets of headphones.

I have a Verizon Note edge and I am having issues with my Bluetooth connection. It’s the same issue I had with my Note 3. When I purchased my Note 3 I purchased some JayBird Bluetooth headphones. If I was sitting still and not moving, they worked great. I could actually leave my phone on the table and walk about 40ft from it and still had no issues. However, if I tried to use my headphones while moving (ie walking, at the gym, riding my bike), the audio would skip horribly. Just about every 2 seconds. So then I bought my Note edge and it was happening with this phone too. I thought it MUST be the headphones. I purchased a new JayBird Bluetooth headphones, new model too and the issue continued. I just returned the Jaybirds and exchanged them for some Beats Wireless2 headphones…. The issue remains. If I’m sitting still they work great. As soon as I put the phone in my pocket and go for a walk the issue starts. While walking I took the phone out of my pocket and put it up to my head about 3 inches away and they work just fine. If I put the phone back in my pocket so that it starts to skip again and then cover my ear and headphone with my hand (cupping it) the audio shuts off completely. This leads me to believe there is something weak about the Bluetooth in the phone. This was an issue with my Note 3 and now my Note Edge on 2 different brands of wireless headphones. What can I do to correct this?
I did some Google'ing and saw many samsung users are having this same issue and the ONLY solution is to leave the screen on? and FYI, this happens with my music on my phone, music on my SD card and Pandora so I know the $100 SanDisk 64GB card I have in the phone is not the issue. I have cleared the cache and data for the 2 bluetooth files in the Applications Manager, I have wiped the cache partition of the phone and I am running stock Android never rooted.

Poor Bluetooth performance

Hey everyone, has anybody experienced significantly poorer bluetooth performance with the S7 than with others? At first I thought it was my headphones as I had gotten a new pair or inexpensive but well reviewed headphones (Mpow Wolverine) at the same time as the new phone. They barely keep their connection and clip audio with the most minor of obstruction or even being @ 10' away. I then tried an older set of BT headphones which worked flawlessly with my previous phone (Moto X Pure) and I was having the EXACT same problem. I don't have problems pairing with devices; my car, Echo, watch. These are very close and line of site when in use and they don't move relative to the phone when in use.
Does the BT radio in this phone just suck, or do I have a defective unit?
I use Bluetooth every day and have never had an issue.
Sent from my SM-G930F using XDA-Developers mobile app
There's several threads on this subject here in the S7 forums.
Some people have issues, others don't. Some have issues with Wi-Fi if Bluetooth is enabled, others don't. Some have issues with new BT headphones, others only with old, others don't.
Sent from my SM-G930W8 using Tapatalk
Use bt headset every day and haven't had any problem.
I had issues with my Sennheiser Momentum 2 wireless, sent them back to Sennheiser to see if they can fix it. They also had similar issues on an iPhone but not as bad as with the S7.
I'm noticing static when wearing BT headphones and making any sort of twisting motion with my head even though the phone is like 1 foot away in my pocket. I'm very concerned how this will affect using the BT headset while bikeriding
I'm having bluetooth pairing issues with my 930F international exynos S7 flat. It won't detect most of my devices. My S6 Active detected & paired with them all and connected quickly to all paired devices.
Elsewhere I read to force stop Bluetooth Sharing then clear app data & cache. Did so and haven't noticed any difference.

Bluetooth Audio Streaming Stuttering

I would like to share my experience with my S7 G930 and the problem I have with BT audio.
I have a helmet with BT N-com from Nolan that let you use your phone and play music via BT. It works very well with my S4 Lollipop but has problem with my new S7 (stock Rom Android 6.0.1).
When you try to play media stream the sound is very choppy and stuttering.
I tried to use my helmet with many other devices and it works good. I tried to use S7 with other BT speakers or audio receivers and it also works good!
So I have finally discovered the difference between all the successfully tests and the one that fails when I try the S7 + Helmet combination.
The helmet offers both headset service (for phone calls) and the A2DP service (for music streaming). The problem is there when both the services are in use at the same time if the headset service is started first. Since headset is faster to connect than A2DP this is always the case. If I disconnect the BT and activate manually the services in the opposite order (first A2DP and then Headset) everything start to work fine.
Since the S4 works good without problem I think this is a problem with S7 or Android 6.0.1.
I hope this will help someone else with my same problem and I hope to have some feedback of your experiences with BT peripherals that use both the services (usually it should be the case with car hi-fi). I would be happy to report this issue to
Since this is a helmet you're talking about, I assume this is outdoor experience?
My Sennheiser Momentum 2 Wireless - MSRP $500, so it's about as premium as you can get for a Bluetooth, noise-canceling headphone - gets slightly choppy outside, under a few different scenarios...
* If the phone is in my back pocket, and I had my hand in that pocket covering the phone, audio is choppy and awful
* Weekday mornings as I exit NY Penn Station to walk to work, the audio gets choppy for a few seconds before stabilizing for the rest of the walk.
* On the walk back to Penn Station at 6, as soon as I get to the corner of 33rd and 8th Ave (opposite the building), audio gets awful again until I get outside the front of the station.
I'm on my second pair of headphones, with this one functioning better than the first pair. But it has me wondering whether the problem is with the headphones or with the S7. Sennheiser says it's due to all the other Bluetooth and wireless signals in the area, and I can understand that. But my previous pair, Sony MDRXB950BT, didn't have these issues. One user on Head-Fi wondered if it's the power management of the headphones, since they have great battery life and the noise cancelling kicks in automatically with Bluetooth.
I tested the first pair of the Momentums with an iPhone 6 Plus, while the drops and hiccups weren't as bad as with the S7, they were still there. So I'm leaning more towards a headphone problem than a handset problem.
I'm definitely experiencing similar issues. BUT, I'm streaming to my receiver which worked amazing until after the last update. I'm on 6.0.1. Works perfect in my car right now (fingers crossed). But it has done it a few times, thought it was my case which was aluminum.
Either way a patch or minor update needed. Tired if the random choppiness. Sad that I have to keep the phone plugged into a wireless receiver. .???

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