whatsapp voice call issue - Samsung Galaxy J7 Questions & Answers

dear forum i installed lineageos 14 on sm-j700h. till now everytjing works fine . the only issue i have is that during a whatsapp voice call i cant hear the other party but they can hear me. on videocall everything is ok. can anyone suggest a solution? thanks

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Thank you
Robzorino said:
I have a AT&T non rooted with stock rom (4.2.2).
The person I'm calling (video conference on hangouts) cannot hear me. I can hear them perfectly, but they can't hear a thing from me. The video flows without problems in both ways. It is not a mic problem since the problem persists with a headset with mic. The mic works fine for any other application.
Has anyone got this problem? Any ideas?
Thank you
Click to expand...
Click to collapse
Try to clear the cache,data and set things to default.
Go to Settings>Apps>All> click on it "app info" will open which will have these options.

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I've recently purchased YU5010A (Stock Android, not CM). there is no sound from earpiece when making WhatsApp call! the earpiece works fine on normal calls, but not in WhatsApp calls. am I the only one to have this issue? should I ask for a replacement?
Same Issue
I'm also facing the same issue. If you have found a solution please post here. I will do so. When I spoke to service center they said they can do replacement if you are returning within 7 days from the date of purchase otherwise they will flash ROM again. The only other solution is to root the phone and de-activate the dedicated voip feature in the build prop
Any Solution?
Guys anyone found a solution for this? Can hear if I turn speakers on during the call.

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