[Q] No audio in video calls on hangouts - AT&T, Rogers HTC One X, Telstra One XL

I have a AT&T non rooted with stock rom (4.2.2).
The person I'm calling (video conference on hangouts) cannot hear me. I can hear them perfectly, but they can't hear a thing from me. The video flows without problems in both ways. It is not a mic problem since the problem persists with a headset with mic. The mic works fine for any other application.
Has anyone got this problem? Any ideas?
Thank you

Robzorino said:
I have a AT&T non rooted with stock rom (4.2.2).
The person I'm calling (video conference on hangouts) cannot hear me. I can hear them perfectly, but they can't hear a thing from me. The video flows without problems in both ways. It is not a mic problem since the problem persists with a headset with mic. The mic works fine for any other application.
Has anyone got this problem? Any ideas?
Thank you
Click to expand...
Click to collapse
Try to clear the cache,data and set things to default.
Go to Settings>Apps>All> click on it "app info" will open which will have these options.

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Microphone issue when making a call

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T-Mobile Z3 (D6616) Speaker phone not working

Hello,
Recently I noticed that when I put a call on speaker, I can hear just fine, but the person on the other end can't hear me at all, and in some cases report a loud, windy noise. I don't understand what's causing this, as the normal phone works fine, the microphone records my voice clearly when using a voice recorder, and the video camera records sounds flawlessly.
Could this be an issue with the network? Or does the speakerphone use a separate microphone? Maybe the phone's hardware/software?
festizzio said:
Hello,
Recently I noticed that when I put a call on speaker, I can hear just fine, but the person on the other end can't hear me at all, and in some cases report a loud, windy noise. I don't understand what's causing this, as the normal phone works fine, the microphone records my voice clearly when using a voice recorder, and the video camera records sounds flawlessly.
Could this be an issue with the network? Or does the speakerphone use a separate microphone? Maybe the phone's hardware/software?
Click to expand...
Click to collapse
I have the same issue with a brand new Z3 from Tmobile as well. Guess what, so does my wife who ordered one on the same day!
The issue we have is that if you switch the phone to speakerphone, there's this crazy background noise that makes hearing someone completely impossible. I read on a different forum that the fix is to go to SETTINGS/CALL SETTINGS/ and turn off the Microphone Noise Canceler. While that does drop the noise out completely, the lack of a noise canceler means the other person can now hear themselves talking when on the phone with you.
I also tried another setting someone recommended which is called CLEAR+, but that sadly didn't have any effect at all.
Anyone else figured this out?
I know this post is old but I seem to have the same problem (minus the noise you guys describe). During an in ear call, the conversation is crystal clear both ways, it is when i place the call on speaker that the other end cannot hear me.
Searching for a solution, I came up with two (some say the OK GOOGLE works perfect, while for others it has no impact).
I have tried the OK Google 'fix' unfortunately, this did not work on my handset. Google app > Settings > Voice > OK Google Detection (switch off)
What seemed to "help" (didn't really fix the problem though) is going into Google Music app > Equalizer > Mic sensitivity > High
While the person on the other end can now hear me, it seems my voice is not too crisp and clear. Not sure what else to do in order to get the mic to work properly over speaker.

Call Recorder

Hello,
Is there a way to have the option call recorder directly from the phone app?
So when I call or receive the call I have the option to start recording?
Thank you in advance for your help.
I use a program called "Automatic Call Recorder" by "Appliqato"
Doesn't need root and have used it since the S4 days.
wootty2000 said:
I use a program called "Automatic Call Recorder" by "Appliqato"
Doesn't need root and have used it since the S4 days.
Click to expand...
Click to collapse
If you don't mind answering, does it record via bluetooth, and does it use line in and out for regular (non bluetooth) to record or speaker?
---------- Post added at 06:19 PM ---------- Previous post was at 05:52 PM ----------
kingone834 said:
Hello,
Is there a way to have the option call recorder directly from the phone app?
So when I call or receive the call I have the option to start recording?
Thank you in advance for your help.
Click to expand...
Click to collapse
There is a call recorder from BoldBeast that I have been watching closely.
http://www.boldbeast.com/
http://www.boldbeast.com/forum/topic1182-galaxy-s7-call-recorder.html
I am not endorsing the app and I am not associated with this app or the developer in any way and I have not tried it yet.
However, the developer claims that it can record individual calls, but I am not aware of how it integrates into the phone or dialer. I have been looking for a good, reliable, call recorder myself that offers full and clear recording options, the ability to record to SD card, and a good UI and phone integration. I used Call Recorder from Skvalex for years (rooted S4), but I'm not sure if it will work completely with an unrooted S7 or not. That's why I'm looking around. I want to make sure whatever I install works as advertised. I don't mind paying for a Pro version if it just works.
Another app Developer claims this works: Amazing Audio MP3 Recorder
https://play.google.com/store/apps/details?id=com.stereomatch.mp3.audio.recorder
Again, I have not tried it and can not endorse it.
If you try any of these, please report back with a full review and let everyone know what works well and what maybe doesn't.
Good luck.
scott14719 said:
If you don't mind answering, does it record via bluetooth, and does it use line in and out for regular (non bluetooth) to record or speaker?
Click to expand...
Click to collapse
It records both sides of the audio call with out any issues (I have my audio source set to "mic") and also records correctly when I use my bluetooth headset, but you have to untick the Bluetooth option in settings (reverse logic)
It will automatically record incoming and outgoing calls, which is useful
I only use the free version, although really should buy the pro version to support the developer
HTH
Wootty
wootty2000 said:
It records both sides of the audio call with out any issues (I have my audio source set to "mic") and also records correctly when I use my bluetooth headset, but you have to untick the Bluetooth option in settings (reverse logic)
It will automatically record incoming and outgoing calls, which is useful
I only use the free version, although really should buy the pro version to support the developer
HTH
Wootty
Click to expand...
Click to collapse
Thanks for the info. I guess I just need to give it a try.
Hello,
Thank you wootty2000 the app work fine.
I went ahead and installed BoldBeast call recorder and so far, it's working flawless. It's works with Bluetooth connections also.
So, we know there are at least 2 call recorders that seem to work fine.
scott14719 said:
I went ahead and installed BoldBeast call recorder and so far, it's working flawless. It's works with Bluetooth connections also.
So, we know there are at least 2 call recorders that seem to work fine.
Click to expand...
Click to collapse
What settings are you using. I have tried a couple different settings and every time I press record I completely lose audio in the call and have to hang up.
jpa77 said:
What settings are you using. I have tried a couple different settings and every time I press record I completely lose audio in the call and have to hang up.
Click to expand...
Click to collapse
I have it set to automatically record all calls and have not had any issues with it doing so... incoming and outgoing. The actual "settings" can be found in the "forum" link I included in the first post I made in this thread.
scott14719 said:
I have it set to automatically record all calls and have not had any issues with it doing so... incoming and outgoing. The actual "settings" can be found in the "forum" link I included in the first post I made in this thread.
Click to expand...
Click to collapse
I just changed my settings to what you posted in the forum link. Now i just need to wait for a call to test it out. Thanks.
---------- Post added at 07:46 PM ---------- Previous post was at 06:49 PM ----------
It worked perfectly on bluetooth. Both sides loud and clear. Thank you very much. Now to buy the premium version.
I use to have a rooted device and the recorder is always included as bake in. I miss those days.
I tried the ones mentioned earlier in this thread and they all worked... sort of. The audio they record is extremely low and lots of static/popping. I have to put the speaker up to my ear to hear the audio from the other person. My voice is much louder, but still not that great.
96cobra said:
I tried the ones mentioned earlier in this thread and they all worked... sort of. The audio they record is extremely low and lots of static/popping. I have to put the speaker up to my ear to hear the audio from the other person. My voice is much louder, but still not that great.
Click to expand...
Click to collapse
I have not experienced that with BoldBeast. Do you have the setting set correctly?
I have the same problem as 96cobra, I've used Automatic Call Recorder Pro flawlessly on my S5 for 2 years. I recently upgraded to the S7 and now it will only record my voice clearly, the other caller is completely distorted and crackly.
Also, it causes ALL audio on my phone to have a crackling sound. If I uninstall it, the audio distortion goes away.
Does anyone know of a systemwide equalizer or sound control app that I might be able to use to correct this issue?
change youre settings
Wow, what a helpful reply! Thanks
Chronokiller said:
I have the same problem as 96cobra, I've used Automatic Call Recorder Pro flawlessly on my S5 for 2 years. I recently upgraded to the S7 and now it will only record my voice clearly, the other caller is completely distorted and crackly.
Also, it causes ALL audio on my phone to have a crackling sound. If I uninstall it, the audio distortion goes away.
Does anyone know of a systemwide equalizer or sound control app that I might be able to use to correct this issue?
Click to expand...
Click to collapse
I've tried it with my SM-G930W8 without any issue. I put the audio source setting set to "mic" just like wootty (quoted below) and it's fine...
wootty2000 said:
It records both sides of the audio call with out any issues (I have my audio source set to "mic") and also records correctly when I use my bluetooth headset, but you have to untick the Bluetooth option in settings (reverse logic)
It will automatically record incoming and outgoing calls, which is useful
I only use the free version, although really should buy the pro version to support the developer
HTH
Wootty
Click to expand...
Click to collapse
I've also tried the boldbeast one and its also pretty neat. I've used the configs written on the page scott posted (http://www.boldbeast.com/forum/topic1182-galaxy-s7-call-recorder.html) and it worked like a charm. But automatic recording is not free
Thanks mathiems, I just tried boldbeast and it appears to work so far.
It just sucks because I was invested in and liked Automatic Call Recorder Pro for the past two years.
Anyone tested "Call Recorder" by skvalex https://play.google.com/store/apps/details?id=com.skvalex.callrecorder ? Does it work without Root on S7 ? It works fine on my S4 with Root.
wojtek_pl said:
Anyone tested "Call Recorder" by skvalex https://play.google.com/store/apps/details?id=com.skvalex.callrecorder ? Does it work without Root on S7 ? It works fine on my S4 with Root.
Click to expand...
Click to collapse
@wojtek_pl
Yes it's working without any problem, ofc without root.

Can't hear caller?

Hi,
Having a weird issue: During a call, I cannot hear my counterpart, unless I am using the headset or put the call on speaker. The call can hear my without any issues.
Already stopped various apps and finally reset the whole device but the issue persists.
Appreciate any help.
Thanks!

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