XZ block - google account forgot - Sony Xperia XZ Questions & Answers

Hi all !
My dad never use is mobile phone (xperia XZ), but he need to move with this work at the end of the month.
First : He forgot the patern of the lockscreen.
So I see that if we try 30 times, the phone will be erase.
As he don't have any important data on the phone, I try to reset like this.
Second issue ^^ the phone ask me a google account, I ask to my dad if he already has a account, he tell me not, if he already have install some apps? he tell me yes (so he has an account but don't know the adress or password or anything :good: )
So I think that I just need to create an account and that good.. but the phone ask me the google account that already has been synchronize with the phone...
Any solution to totally reset?
Any possiblity to unlock the bootloader and do a wipe all ?
Thanks in advance !

Do a total wipe with Xperia Companion or Flashtool.

Rtester said:
Do a total wipe with Xperia Companion or Flashtool.
Click to expand...
Click to collapse
I think after Flashtool wipe, you'll still need to enter the Google account used previously.
Sent from my F8332 using Tapatalk

iliramove01 said:
I think after Flashtool wipe, you'll still need to enter the Google account used previously.
Sent from my F8332 using Tapatalk
Click to expand...
Click to collapse
No, there's no google account needed if you flash the entire system.

Sony companion repair should work. But then, you have to install all apps again.

Thanks for your answer !
Sony companion doesn't work, it ask me the google account too
I will come back at my parent's house cause I couldn't test flash tool (My parent don't have computer and I have a macbook, so i need to install windows by bootcamp)
I read that flashtool need to be root or to have USB debug enabled. But I don't have acces to the smartphone menu... does this will cause some issue ?

Related

[Q] Help with locked phone after too many pattern attempts

A friend of mine managed to lock his phone after too many pattern attempts. He doesnt remember the answer to the secret question nor does he remember his google account. What can he do? He doesnt mind if his files are deleted in the process. He doesnt have internet, thats why he isnt asking himself. Thank you in advance.
niklakis said:
A friend of mine managed to lock his phone after too many pattern attempts. He doesnt remember the answer to the secret question nor does he remember his google account. What can he do? He doesnt mind if his files are deleted in the process. He doesnt have internet, thats why he isnt asking himself. Thank you in advance.
Click to expand...
Click to collapse
He must to flash ftf file of rom which he use with flashtool, and uncheck "delete data"! If he will check that he will lose all his data! That's the only solution!:laugh:
I was searching to find another solution and i found a really easy one. I just downloaded pc companion and from the support zone clicked software update and then repair. Thanks anyways.
niklakis said:
I was searching to find another solution and i found a really easy one. I just downloaded pc companion and from the support zone clicked software update and then repair. Thanks anyways.
Click to expand...
Click to collapse
Yeah it's the same things,but after that data is deleted
2010matej said:
Yeah it's the same things,but after that data is deleted
Click to expand...
Click to collapse
the only way to fix it is to WUPE DATA a.k.a factory reset. The android cannot write in system without root
Sent from my ST21i using Tapatalk 4 Beta
niklakis said:
A friend of mine managed to lock his phone after too many pattern attempts. He doesnt remember the answer to the secret question nor does he remember his google account. What can he do? He doesnt mind if his files are deleted in the process. He doesnt have internet, thats why he isnt asking himself. Thank you in advance.
Click to expand...
Click to collapse
Try Hard Reset..
Hard reset
U will lose all ur data,but do the hard reset,which device is he using ?
Hard reset? Its not samsung. Sony hard reset is pc companion.
Sent from My Awesome Paradox ST21i
dimingse 461
Just do the hard reset,unlock pattern will disapear as ur data too.Im 100 % sure that will do the job
Maybe you wanna check my post here : http://forum.xda-developers.com/showthread.php?t=2392018
Factory reset will delete all your data

Unrooted My xperia C but deleted some Inbuilt app,now want them back but how ?

Hello, I have rooted my Xperia C and It was 1st time that i rooted my phone , but after rooting it I found that it has become complicated for me to use rooted phone,as I am not having any knowledge what to do after rooting my phone. So I decide to unroot it, but I already deleted my some in-built apps without doing backup of them :crying:. I have tried every thing that I could do to bring my phone to stock and claim warranty , but I was not able to succeed in any method that I tried..
Following are the methods which I tried to reset my phone and to bring it to stock-
1- done factory reset - (not worked)
2- try to reset using PC Companion but now PC Companion is not detecting my phone
3- At the end I thought of fixing this issue using FLASH TOOL , I have the new Android 4.2.2 16.0.B.2.6 firmware.ftf update of Xperia C, but when I tried to install it using the flashtool, it also not working at all. When ever I starts flashing it getting abort again and again... :crying:
I am really confused what should I do now I tried every thing :crying: ...Please help me if any one can tell what I should do now???
I haven't unlock mu boot loader, I just rooted my phone and deleted some in-built apps now I unrooted it, so Should I go to service center to claim warranty ??? please help me and a very big thanks In advance.....
are you able to boot ?
r u getting home screen ?
secondly for those who wants to unroot their system
plz follow below step
download and install supersu( by chainfire xda)
then go to setting
over there in the very bottom you will find a option fullunroot
use that
check screen shot for more idea
Yes i am able to boot
chauhanjayc said:
are you able to boot ?
r u getting home screen ?
Click to expand...
Click to collapse
all function of my phone are working properly, It just that I am thinking of claim My warranty by sending my phone to sony service center, but I am worried that they will come to know that my phone was rooted , as some in-built apps are missing from it...
Already unroot the Phone
chauhanjayc said:
are you able to boot ?
r u getting home screen ?
secondly for those who wants to unroot their system
plz follow below step
download and install supersu( by chainfire xda)
then go to setting
over there in the very bottom you will find a option fullunroot
use that
check screen shot for more idea
Click to expand...
Click to collapse
thanks but I have alreaded unroot my Xperia C , what I should Do Now ???
Mohit Goyal said:
thanks but I have alreaded unroot my Xperia C , what I should Do Now ???
Click to expand...
Click to collapse
what is your pc compainen showing
---------- Post added at 11:09 AM ---------- Previous post was at 11:06 AM ----------
Mohit Goyal said:
all function of my phone are working properly, It just that I am thinking of claim My warranty by sending my phone to sony service center, but I am worried that they will come to know that my phone was rooted , as some in-built apps are missing from it...
Click to expand...
Click to collapse
if i am not wrong then root doesn't void warranty
may i know why do you want to send you phone to sony store
tell me the system app i will upload here
It's simple.. Dial *#*#7378423#*#* and do customization reset.. Your phone will become new with all built in apps
Sent from my C2305 using xda app-developers app
prashh17 said:
It's simple.. Dial *#*#7378423#*#* and do customization reset.. Your phone will become new with all built in apps
Sent from my C2305 using xda app-developers app
Click to expand...
Click to collapse
may b not possible as its for those whose has not change phone states with root
I want to send it to service center to conform that my warranty is claimable or not
chauhanjayc said:
what is your pc compainen showing
---------- Post added at 11:09 AM ---------- Previous post was at 11:06 AM ----------
if i am not wrong then root doesn't void warranty
may i know why do you want to send you phone to sony store
tell me the system app i will upload here
Click to expand...
Click to collapse
Root your phone definitely voids warranty and unrooting brings it back, only if the members of service center don't find that u have rooted your phone ...
and I want to sent my phone to service center so that I can find out that my my phone's warranty is still claimable or not. and if claimable they I can get my phone in way it was 1 day of purchase ...
And frankly saying I don't remember that which In-built software I delete when I rooted my phone, so please paste here all the apps which are in system folder, or tell me how can I transfer them in system folder again, Do I need to root my phone again.. thanks..
dud its almost 400 mb
have you used sony update service tool
http://software.sonymobile.com/update_service_setup
try that it will surly work
make sure you back up all data which is stored in internal storage
as it will wip every thing except external storage
plz report back with error msg if you face
Yes @chauhanjayc Is saying rite..
prashh17 said:
It's simple.. Dial *#*#7378423#*#* and do customization reset.. Your phone will become new with all built in apps
Sent from my C2305 using xda app-developers app
Click to expand...
Click to collapse
Thanks for your reply :fingers-crossed:
But, @chauhanjayc is absolutely Rite, Dial *#*#7378423#*#* and do customization reset is exactly the same of doing factory reset of your cell phone, as I have removed my some system apps so they are removed form the system of my phone, so factory rest or Dial *#*#7378423#*#* and do customization reset will not bring them back , but I appreciate your reply:fingers-crossed:
ok let me try this I haven't tried it... thanks..
chauhanjayc said:
dud its almost 400 mb
have you used sony update service tool
http://software.sonymobile.com/update_service_setup
try that it will surly work
make sure you back up all data which is stored in internal storage
as it will wip every thing except external storage
plz report back with error msg if you face
Click to expand...
Click to collapse
let Me try this... Thnaks:good:
Finally Got The solution , A Very Big Thanks to you @chauhanjayc
chauhanjayc said:
dud its almost 400 mb
have you used sony update service tool
http://software.sonymobile.com/update_service_setup
try that it will surly work
make sure you back up all data which is stored in internal storage
as it will wip every thing except external storage
plz report back with error msg if you face
Click to expand...
Click to collapse
:victory::fingers-crossed: Dude, A big-big thanks to you, seriously I am saying this from bottom of my heart..
Finally I got my solution after 2 days of research of web only just because of u @chauhanjayc, I have done every thing to get a solution to my problem, checked lots of blog and sites and finally with your help I finally found my solution ....
thanks again @chauhanjayc and Xda-developers , you guys are really awesome :good:
Carry on your great work, It helps and Inspire lots of people :angel::angel::highfive:
Mohit Goyal said:
:victory::fingers-crossed: Dude, A big-big thanks to you, seriously I am saying this from bottom of my heart..
Finally I got my solution after 2 days of research of web only just because of u @chauhanjayc, I have done every thing to get a solution to my problem, checked lots of blog and sites and finally with your help I finally found my solution ....
thanks again @chauhanjayc and Xda-developers , you guys are really awesome :good:
Carry on your great work, It helps and Inspire lots of people :angel::angel::highfive:
Click to expand...
Click to collapse
hy dud
we all here are help to each other
i m happy too
chauhanjayc said:
dud its almost 400 mb
have you used sony update service tool
http://software.sonymobile.com/update_service_setup
try that it will surly work
make sure you back up all data which is stored in internal storage
as it will wip every thing except external storage
plz report back with error msg if you face
Click to expand...
Click to collapse
Whats the difference between this software and the sony pc companion update feature?
andiemerchcomia said:
Whats the difference between this software and the sony pc companion update feature?
Click to expand...
Click to collapse
this one is for those who are stuck at sony logo (bootloop)
and sony comp. is for those who are able to boot
basically this one is a official flash tool and pc comp. is a sony pc kit having some of extra features....
Thanks. So i could either use them to repair my xperia if i want to go back to stock.
Sent from my iPad using Tapatalk
andiemerchcomia said:
Thanks. So i could either use them to repair my xperia if i want to go back to stock.
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
yap
matter is what is the condition of your phone
use this tools accordingly
now one major benefit of pc comp. is even if you are upgrading or repairing your phone it will keep you phone on until the software download finishes ,
where in sony update service will do ask you to connect you phone in flash mode so no way you can use your phone while software is downloading...
Update service link is not available
Mohit Goyal said:
let Me try this... Thnaks:good:
Click to expand...
Click to collapse
This link specified to update service is unavailable..
Is there any other way to update service..
Mohit Goyal said:
Hello, I have rooted my Xperia C and It was 1st time that i rooted my phone , but after rooting it I found that it has become complicated for me to use rooted phone,as I am not having any knowledge what to do after rooting my phone. So I decide to unroot it, but I already deleted my some in-built apps without doing backup of them :crying:. I have tried every thing that I could do to bring my phone to stock and claim warranty , but I was not able to succeed in any method that I tried..
Click to expand...
Click to collapse
Get the Guide telling how to Install Stock Software On Xperia C :
http://forum.xda-developers.com/son...ck-android-t2832005/post54481440#post54481440
(Visit the Update on this Thread)
need help
I have htc desire 620 g i have deleted some system apps after rooting my phone. Can you help me to get my system apps to get the warranty back. Please help

[Q] How to install CWM without USB debugging in Xperia Tipo(Dual)

My friend's phone got locked and he forgot pattern and security question of his Xperia Tipo Dual, and he dont want to reset or root the phone.
I've got one method to fix this from this thread http://forum.xda-developers.com/showthread.php?t=2686539 and I read some threads about Xperia recovery modes and i came to know that this (or maybe all) xperia has no stock recovery. USB debugging, WIFI and Data is not enabled. I've tried to remove the gesture.key with adb, but it throws a message "No device found". I don't know how to install CWM or TWRP.
Is there any way to sort out this?
Eagerly waiting for the reply..!
Thank you.
-Arjun
arjun_rg said:
My friend's phone got locked and he forgot pattern and security question of his Xperia Tipo Dual, and he dont want to reset or root the phone.
I've got one method to fix this from this thread http://forum.xda-developers.com/showthread.php?t=2686539 and I read some threads about Xperia recovery modes and i came to know that this (or maybe all) xperia has no stock recovery. USB debugging, WIFI and Data is not enabled. I've tried to remove the gesture.key with adb, but it throws a message "No device found". I don't know how to install CWM or TWRP.
Is there any way to sort out this?
Eagerly waiting for the reply..!
Thank you.
-Arjun
Click to expand...
Click to collapse
just log in your google account with your device's currently signed in google account & it will auto unlock.
Ben Ling said:
just log in your google account with your device's currently signed in google account & it will auto unlock.
Click to expand...
Click to collapse
I've tried it before doing such experiments with adb and all.
I've tried with all Google accounts which my friend was used. ! but not able to log in and shows that invalid username or password.
(I'm pretty sure that, usernames and passwords are spelled and typed accurately)
Thanks.
arjun_rg said:
I've tried it before doing such experiments with adb and all.
I've tried with all Google accounts which my friend was used. ! but not able to log in and shows that invalid username or password.
(I'm pretty sure that, usernames and passwords are spelled and typed accurately)
Thanks.
Click to expand...
Click to collapse
then you typed wrong gmail & passwords
should work...
try to log in to Play Store on pc first,see it works or not.

Is it possible unlock galaxy s6 edge plus google activation lock

I bought phone from owner but lost hist contact phone was working ok when I bought seller did factory reset in front of me so I thought all is OK but now when activating it ask for previous google account. Is it possible to unlock this?
rikardo82 said:
I bought phone from owner but lost hist contact phone was working ok when I bought seller did factory reset in front of me so I thought all is OK but now when activating it ask for previous google account. Is it possible to unlock this?
Click to expand...
Click to collapse
Turn on the phone pressing vol+,home, power, and when you are in recovery do a factory reset(wipe data)
Edoardo001 said:
Turn on the phone pressing vol+,home, power, and when you are in recovery do a factory reset(wipe data)
Click to expand...
Click to collapse
this not help it still ask google account
You could flash a fw with Odin. This would wipe and reset the entire thing.
mrjraider said:
You could flash a fw with Odin. This would wipe and reset the entire thing.
Click to expand...
Click to collapse
I know this wouldn't help. I flashed a fresh rom and lent it to my brother. Unless you sign in with the existing google account you cannot sign in or login to the phone.
n.praveen13 said:
I know this wouldn't help. I flashed a fresh rom and lent it to my brother. Unless you sign in with the existing google account you cannot sign in or login to the phone.
Click to expand...
Click to collapse
this tutorial does not work??
http://android.stackexchange.com/questions/127739/bypass-verify-your-google-account-after-resetting
rikardo82 said:
this tutorial does not work??
http://android.stackexchange.com/questions/127739/bypass-verify-your-google-account-after-resetting
Click to expand...
Click to collapse
phone is now OK fixed I gave it to one guy gave him this link to that tutorial and he fixed I don't know if he followed that link or what but phone is OK now so at least we know s6 edge plus can be fixed this google activation lock
rikardo82 said:
this tutorial does not work??
http://android.stackexchange.com/questions/127739/bypass-verify-your-google-account-after-resetting
Click to expand...
Click to collapse
This metod doesnt work anymore... the only sulution is z3x box... wipe mls in z3x and you're done..

Cannot access Android phone because of google account

A while back we purchased a Android smart phone for my Father who is not very good with tech.
In order to download apps from the Playstore he created a new google account and he did not write it down anywhere, everything was working fine until the phone got into a rebooting loop and I have to reset the phone to factory settings.
Now the phone loads ok, but it's asking me to enter the google account it was using before the reset! and I don't have it. I don't know the password or the account name or email address what ever you want to call it, and the phone is not letting me to the next step of set up without this.
I tried entering the mobile number but that is taking me to his actual gmail account not the one he created to use the Googleplay store.
Please help!!
Drapi said:
A while back we purchased a Android smart phone for my Father who is not very good with tech.
In order to download apps from the Playstore he created a new google account and he did not write it down anywhere, everything was working fine until the phone got into a rebooting loop and I have to reset the phone to factory settings.
Now the phone loads ok, but it's asking me to enter the google account it was using before the reset! and I don't have it. I don't know the password or the account name or email address what ever you want to call it, and the phone is not letting me to the next step of set up without this.
I tried entering the mobile number but that is taking me to his actual gmail account not the one he created to use the Googleplay store.
Please help!!
Click to expand...
Click to collapse
Which phone??
That's FRP, you need to bypass it.
Google '' how to bypass frp of <Device name >'' You'll find some methods/tuts on that.
sachin n said:
Which phone??
That's FRP, you need to bypass it.
Google '' how to bypass frp of <Device name >'' You'll find some methods/tuts on that.
Click to expand...
Click to collapse
Leagoo Elite 1
Drapi said:
Leagoo Elite 1
Click to expand...
Click to collapse
Try this - [video tut]
That is what I did to Factory reset my phone but during the phone setup it asks me for the google account which was used before the factory reset
after the factory reset the phone asks you to select a language, connect to wifi, then asks me for the old google account used "which my father doesn't know"
Drapi said:
after the factory reset the phone asks you to select a language, connect to wifi, then asks me for the old google account used "which my father doesn't know"
Click to expand...
Click to collapse
try this one good
good luck
hit thumbs up if helped you

Categories

Resources