Moto G 1st gen wont charge - Moto G Q&A, Help & Troubleshooting

My 1st gen moto g (XT1032, rooted, stock deodexed rom) wont charge. It shows the white LED notification thing for hours. It's been doing this for around 2 weeks. I got it to charge to 17% once, then it wouldnt charge again. What can I do?

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[Q] Moto G Automatic switch off with no use.

I had purchased my moto g 20 days back .On 03/03/2014 i had charged my moto g to 100% .After that i had used internet for few hrs and the battery went to 85%. I didn't use it after that and had kept the phone on a desk. After 2 hrs when i picked up the phone to my surprise it was in switched off mode. I switched it on and found the battery level as 1%.
I fail to understand how it got switched off and came from 85% to 1% with no use at all , no wifi ,no calls etc.
This is the second time i faced this issue .First on 27-02-2014.
I haven’t connected my moto g to pc till now. I am using official moto g charger that came with my phone.
I had recallibrated my battery already by keeping it in charging stage for almost 5 hrs on 27/02/2014 when I first faced this issue.
Is the battery faulty or what?
Has anyone else faced such issue ? Any Fix?
ahmed8787 said:
I had purchased my moto g 20 days back .On 03/03/2014 i had charged my moto g to 100% .After that i had used internet for few hrs and the battery went to 85%. I didn't use it after that and had kept the phone on a desk. After 2 hrs when i picked up the phone to my surprise it was in switched off mode. I switched it on and found the battery level as 1%.
I fail to understand how it got switched off and came from 85% to 1% with no use at all , no wifi ,no calls etc.
This is the second time i faced this issue .First on 27-02-2014.
I haven’t connected my moto g to pc till now. I am using official moto g charger that came with my phone.
I had recallibrated my battery already by keeping it in charging stage for almost 5 hrs on 27/02/2014 when I first faced this issue.
Is the battery faulty or what?
Has anyone else faced such issue ? Any Fix?
Click to expand...
Click to collapse
Search XDA. Its an issue reported by many others.

2 kind of minor problems with Moto G

I tried messing with the Google now thingy last night and now I have this Home menu under Device in the settings.
/img.tapatalk.com/d/14/04/17/yda2y3e3.jpg
How to erase it?
Also I had a problem today, charged the phone to 100% last night left it on in airplane mode and an alarm set.
Woke up late discovering my phone is out with 0% battery for some reason. Plugged it in for a few seconds to see that it's alive and it started charging from 0...
h://img.tapatalk.com/d/14/04/17/u4aqubyg.jpg
(Took the shot a few hours later when I got back from work, left the phone at home).
Have no idea what could have used the whole battery of the Moto G in just 4.5 hours at night.
Sent from my Moto G (XT1032) using Tapatalk.
Sent from my Moto G (XT1032) using Tapatalk.

[Q] Moto G battery drain

Hello, I use a Moto G XT1032 with android 4.4.4. When battery level is 30-40%, I observe a sudden drop of charge by 5% or so for no reason. I use a Motorola wall charger for charging the phone and charge it fully to 100%. This problem also occurred with Android 4.4.2. Please suggest.

Battery Capacity.

Is there any way to measure the actual battery capacity?
I have used a moto e 1st gen previously and now using moto g 3rd gen.
Moto E - battery capacity/Charger voltage/Approx time to charge - 1980mAh/550mA/3hrs
Moto G - battery capacity/Charger voltage/Approx time to charge - 2470mAh/1150mA/2.5hrs
I have a powerbank of 5000mAh... it was able to charge moto e 2 times completely and partially the 3rd time, but for moto g, one complete charge and only about 20% for the second time...
Can someone explain this now? Is moto g having a battery of higher capacity? with higher power charger still taking lot of time comaparitively... as well as powerbank not able to charge as expected...
Wow .. thats interesting
i would like to see answers given by Techs
Your power bank might be 5000mAh, but since it's not 100% efficient, you'll lose some of that. Which is why your usable power might be only 80%.
On the other hand, it should have charged the Moto G atleast 1.5 times. Try again. Was the powerbank charged to full?
Techguy18 said:
Your power bank might be 5000mAh, but since it's not 100% efficient, you'll lose some of that. Which is why your usable power might be only 80%.
On the other hand, it should have charged the Moto G atleast 1.5 times. Try again. Was the powerbank charged to full?
Click to expand...
Click to collapse
but I was able to charge moto e 2 times completely... the powerbank was full.

XT1032 charging problem

My Moto g (1st gen) isnt really charging. First there is the white led light, than it goes on and says 0% and than after like 10-20 sec it goes off again and repeats this process.
Replace your battery. Probably its damaged.

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