I've had the phone for over 6 months, it'd belonged to my sister before and everything was fine. I got a new phone recently and stopped using J. Just turned it off and put aside. I turned it back on today, it was working fine, until I wanted to do a wipe, nothing happened afterwards. I've had 360 security installed, thought it may be causing problems, so I uninstalled it. Then the phone was supposed to reset and so it did, but it didn't start again. Until this moment it hasn't shown even one sign of life, no random vibrations, no diodes flashing. I read about taking out the battery, powering it for hours, turning on with power+vol, power-vol, whatever. Nothing worked. When I connect it to the PC, it recognizes that something is being connected, tries to install a driver but immediately I get a message that it's failed. Any idea how I may solve this?
pucykoks said:
I've had the phone for over 6 months, it'd belonged to my sister before and everything was fine. I got a new phone recently and stopped using J. Just turned it off and put aside. I turned it back on today, it was working fine, until I wanted to do a wipe, nothing happened afterwards. I've had 360 security installed, thought it may be causing problems, so I uninstalled it. Then the phone was supposed to reset and so it did, but it didn't start again. Until this moment it hasn't shown even one sign of life, no random vibrations, no diodes flashing. I read about taking out the battery, powering it for hours, turning on with power+vol, power-vol, whatever. Nothing worked. When I connect it to the PC, it recognizes that something is being connected, tries to install a driver but immediately I get a message that it's failed. Any idea how I may solve this?
Click to expand...
Click to collapse
have you try fastboot/flashmode...
what driver shown on your device manager?
pucykoks said:
I've had the phone for over 6 months, it'd belonged to my sister before and everything was fine. I got a new phone recently and stopped using J. Just turned it off and put aside. I turned it back on today, it was working fine, until I wanted to do a wipe, nothing happened afterwards. I've had 360 security installed, thought it may be causing problems, so I uninstalled it. Then the phone was supposed to reset and so it did, but it didn't start again. Until this moment it hasn't shown even one sign of life, no random vibrations, no diodes flashing. I read about taking out the battery, powering it for hours, turning on with power+vol, power-vol, whatever. Nothing worked. When I connect it to the PC, it recognizes that something is being connected, tries to install a driver but immediately I get a message that it's failed. Any idea how I may solve this?
Click to expand...
Click to collapse
if so, u may contact ur product manufacturer or where did u buy ur xperia j.,.
Related
Ok, so I have been having a very annoying issue(s) recently with my SGH-I997R, ( Firmware version 2.3.3, Baseband version I997RUXKG3, Kernel Ver: 2.6.32.7-I997RUXKG3-CL366622)
This all started out of the blue about a month ago, I used to connect my phone to my PC all the time for transferring items via Mass Storage, and then on day when I went to connect it to my same PC, I got " USB Device Not Recognized". It will charge the phone but will not connect or show any option on the phone to connect. I have tried 2 Samsung cables and a generic Micro USB cable, No change. I tried connecting to my laptop, same issue. I re-downloaded the drivers from Samsung onto both my usual PC and Laptop, no change. Very very frustrating.
Other issues, I don't know if their related in any way but they all started at the same time.
a) if I place my phone in airplane mode i cannot get it out of that mode without rebooting my phone
b) if i shut my phone down (doesn't matter if battery shows 100% or 25%) I cannot get the phone to turn on without plugging in the USB cable.
c) When I leave my phone charging overnight and look at it in the morning, battery shows 100% but also shows "NO SERVICE" , I reboot the phone with the cable still connected, service restored.
IF anyone has had these issues Especially the connecting to PC issue, Please PLEASE help. I am going nuts. And of course this all happened 3 months after the warranty expired, so both Rogers and Samsung will not help without $$$$$.
have you tried to back up your data, take out any micro sd card and perform a factory reset under /settings/privacy/reset ?
or open it up and look inside for any problems like corrosion?
qkster said:
have you tried to back up your data, take out any micro sd card and perform a factory reset under /settings/privacy/reset ?
or open it up and look inside for any problems like corrosion?
Click to expand...
Click to collapse
I have done a factory reset numerous times from both the /settings/privacy/reset, and from booting it up holding the volume keys and doing a reset that way.
And I have had my phone since day one in a Ballistic Hard Core Series case, I take it out once a week to ensure its clean and free of dust/moisture (I work in construction so I try to keep it a clean as possible.) and my phone still looks like its brand new.
Thanks for the response though,
Update:
So just as an update for anyone out there who may be able to assist me with this very annoying issue, the Phone is still doing the same things, and since the last post i've also replaced the battery to see if for some strange reason it might help.
But to no avail.
As well I dont think i mentioned that this phone is rooted. I want to try unrooting it to see if that will correct the issue, but with not being able to connect the phone via usb to the computer, I have NO IDEA on how I can accomplish this. Any help???
tl;dr - Computer does not even acknowledge the phone exists, factory reset doesn't work. The cyan colored recovery is recognized by the computer though.
So yesterday I went on a hike, and before you start assuming "Oh he dropped his phone in the water or dirt or something" no I didn't. The hike is more of a tourist attraction really, with a man made path that you really can't miss... more of a stroll in the forest than a hike. So as I reached the end of the trail, I put my phone into Ultra Power Saving Mode as I needed the battery. While I was texting, the phone started acting up. The charging sound kept on coming on kind of like when a charging connection is sh**. Then the screen went black. The weird thing was though, that the screen was "on". I could attempt to capture a screenshot,and it would say "Unable to capture screenshot" in a message box on the bottom, and the ringtones would still go off. The phone stayed like this for a while, when I got into my car I noticed it seemed like the phone was charging from the car port, but the charging light was still on when the charger was unplugged from the car (which shouldn't happen normally). After I stopped in town, the phone worked again, but I had to rechoose my keyboard, theme, and wallpaper. I thought all was fine. However when I got home I noticed I couldn't connect my phone to my laptop. It would say charging, but Windows doesn't acknowledge the phone and I can't choose MTP or PTP on my phone.. it just says charging. I am 99.9% sure it has to do with what happened on the hike because it was working fine before. I tried a factory reset/cache wipe and going back to stock ROM (from CleanROM). Still not recognized. I tried toggling USB debugging, pretty much everything the Internet has thrown at me... I'm past my 14-day return period so I hope this isn't a problem over the next two years?
Yes... different USB and computers don't work. Samsung drivers installed. Kies and SmartSwitch don't recognize the phone. Tried rebooting both phone and computer. Using original cable that came with phone. I've pretty much exhausted everything... If I didn't list it you can suggest to see if I didn't try that.
Cant access device from Windows
kaipolygon said:
tl;dr - Computer does not even acknowledge the phone exists, factory reset doesn't work. The cyan colored recovery is recognized by the computer though.
So yesterday I went on a hike, and before you start assuming "Oh he dropped his phone in the water or dirt or something" no I didn't. The hike is more of a tourist attraction really, with a man made path that you really can't miss... more of a stroll in the forest than a hike. So as I reached the end of the trail, I put my phone into Ultra Power Saving Mode as I needed the battery. While I was texting, the phone started acting up. The charging sound kept on coming on kind of like when a charging connection is sh**. Then the screen went black. The weird thing was though, that the screen was "on". I could attempt to capture a screenshot,and it would say "Unable to capture screenshot" in a message box on the bottom, and the ringtones would still go off. The phone stayed like this for a while, when I got into my car I noticed it seemed like the phone was charging from the car port, but the charging light was still on when the charger was unplugged from the car (which shouldn't happen normally). After I stopped in town, the phone worked again, but I had to rechoose my keyboard, theme, and wallpaper. I thought all was fine. However when I got home I noticed I couldn't connect my phone to my laptop. It would say charging, but Windows doesn't acknowledge the phone and I can't choose MTP or PTP on my phone.. it just says charging. I am 99.9% sure it has to do with what happened on the hike because it was working fine before. I tried a factory reset/cache wipe and going back to stock ROM (from CleanROM). Still not recognized. I tried toggling USB debugging, pretty much everything the Internet has thrown at me... I'm past my 14-day return period so I hope this isn't a problem over the next two years?
Yes... different USB and computers don't work. Samsung drivers installed. Kies and SmartSwitch don't recognize the phone. Tried rebooting both phone and computer. Using original cable that came with phone. I've pretty much exhausted everything... If I didn't list it you can suggest to see if I didn't try that.
Click to expand...
Click to collapse
Same problem but no previous reasoning behind it. I have installed the samsung galaxy S6 driver for windows and I get a beep on my PC when I connect it but no detection of device. I have enabled USB Debugging and clicked on connect device as Mass storage device.
AAAArrgghhhh.
WHY?
XT1080 Maxx - no recovery, no factory, and no USB connection to PC
I am trying to fix my brother's XT1080 Maxx, or at least get his photos off of it. This phone is stock, as my bro is not tech savvy at all.
He went to bed one night. I am not sure if the phone tried installing an update while unplugged or what happened, but when he woke up in the morning and tried turning it on, it stuck on the droid eye screen. He tried rebooting a few times and was finally able to get to the unlock screen, but once unlocked, everything crashed, like motolauncher, gapps, acore, media, etc.
We took it to several Verizon retailers, some official stores and some authorized retailers. Everyone said they could not help.
At this point, he gave it to me to work with. I tried recovery from fastboot, but it says boot failed. After lots of turning on and off, I was able to get to the unlock screen. After pushing OK to the millions of crashes, I was able to get to the settings screen. I tried everything from clearing cache to factory resetting within the settings. Nothing would work. Anything to do with data would bring up a .media crash. The best I got was turning on the Bluetooth, but nothing useful can be done with it. I also tried NFC, but could never complete a transfer, which didn't matter because I could not get to his gallery anyway. I booted in safe mode a few times and always got the same results.
I tried every option possible to connect the phone to my computer. The USB never did a thing, no matter what driver I tried using. I downloaded all kinds of programs from these forums. The computer would not recognize it in fastboot either.
I told my bro he was screwed and tried a fastboot factory reset. All it does is boot the phone in the normal way, which either sticks on the droid eye or finally makes it to the unlock screen. At this point, I am raging mad.
I decided to disassemble the phone to see if removing the battery would somehow magically allow me to connect it to the computer. I currently have just the board and battery connected to a PC. I had a fastboot driver to come up for a split second, but I have no idea how or why. I am not sure if I bent the board just right, which allowed a contact to be made, but I have not been able to replicate it.
Does anyone have any ideas? The phone is screwed for sure, so if there is anything extreme I can do to save his pictures, I will do it. Thanks in advance.
I have a totally stock phone, i.e. no root no flashing. From about a week ago my phone had a weird problem of automatically rebooting, also getting popups like google play services has stopped. Same messages came yesterday so i switched off my phone and when i tried to turn it on, it just wont turn on. It is not charging too and i'm sure it is not taking any power to charge or at least give a sign of life. Then i tried connecting it to computer, and in Devices and printer section computer shows unspecified device. It shows it for few seconds then wont and after few seconds it shows it again, and this process keeps repeating.
So if any one knows what can i do to solve this problem, please help!
Any help would be appreciated!
So i've been using my phone with this problem for some months, but now it's gotten a little serious.
"My phone was working just fine when i purchased it(it was a refurbished one), then MM updates started rolling out and i put my phone on the update. But just when it was like on 95% my phone's battery died. When i turned it on, it somehow updated to MM. And from then it has the following problems...
*Shuts down when i try to uninstall an app.
*Randomly freezes, sometimes it restarts on it's own, sometime i have to turn it off by removing the battery.
*Cant apply any security pattern on it.
*Displays 'Unfortunately, the process com.android.setting has stopped.' when i try to access Security Settings.
*My pc cant have an MTP protocol with my phone. "
That's all the problems i have with my phone. there might be still hope for my phone..
usmanshah9 said:
So i've been using my phone with this problem for some months, but now it's gotten a little serious.
"My phone was working just fine when i purchased it(it was a refurbished one), then MM updates started rolling out and i put my phone on the update. But just when it was like on 95% my phone's battery died. When i turned it on, it somehow updated to MM. And from then it has the following problems...
*Shuts down when i try to uninstall an app.
*Randomly freezes, sometimes it restarts on it's own, sometime i have to turn it off by removing the battery.
*Cant apply any security pattern on it.
*Displays 'Unfortunately, the process com.android.setting has stopped.' when i try to access Security Settings.
*My pc cant have an MTP protocol with my phone. "
That's all the problems i have with my phone. there might be still hope for my phone..
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Click to collapse
It will have to be warrantied. No other way around it. It's very common for that model.
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I'm having the same problems, and my device is also remodeled. Could someone help us
usmanshah9 said:
So i've been using my phone with this problem for some months, but now it's gotten a little serious.
"My phone was working just fine when i purchased it(it was a refurbished one), then MM updates started rolling out and i put my phone on the update. But just when it was like on 95% my phone's battery died. When i turned it on, it somehow updated to MM. And from then it has the following problems...
*Shuts down when i try to uninstall an app.
*Randomly freezes, sometimes it restarts on it's own, sometime i have to turn it off by removing the battery.
*Cant apply any security pattern on it.
*Displays 'Unfortunately, the process com.android.setting has stopped.' when i try to access Security Settings.
*My pc cant have an MTP protocol with my phone. "
That's all the problems i have with my phone. there might be still hope for my phone..
Click to expand...
Click to collapse
I'm having the same problems, and my device is also remodeled. Could someone help us?
vidal soares said:
I'm having the same problems, and my device is also remodeled. Could someone help us?
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Click to collapse
Please read the post above yours. If it's boot loop only fix is board replacement
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