Verification error and i'm losing my mind :/ - Huawei Mate 9 Questions & Answers

Hey fellas. I just recieved my brand new Huawei Mate 9 today. Than i noticed that it has some touch issues. So, i made some research and tried to install B156 on my phone via Firmware Finder which turned into disaster.
First of all my phone has the code "MHA-L29C432B138". Then i tried to install MHA-L29C432B156 FULL VERSION via the Firmware Finder which didn't install. Gave some sort of an authentication error. Which was 2.26GB. Then i tried an OTA version with the same serial number which was around 410MB. Then it all went sideways. It installed but gave an error at the the end. And every time i boot my phone i get "Your device has failed verification and may not work properly." error and have to press the Power Key to continue booting. And my phone is still B138 after all this.
Than i factory reseted my phone via both the Settings menu and by Power and Volume Up keys menu. All the same.
I just recieved this phone like 5-6 hours ago and i already messed it up. I feel really down and bad at the moment.
Here is the current situation:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
And the real sad thing is, i'm still using my 3,5 years old LG G2 with CM14 and it runs solid. I was between LG V20 and Mate 9 and chose Mate 9 because of the issues with V20 and better battery life, bigger screen, dual speakers,...etc.
Please help me recover from this nightmare.
Thanks to all of you in advance for any help...

Just flash back b138 same as you did to upgrade.

Yeah bro i just did that and seems to have fixed itself but now the phone itself shows an B156 update that i'm afraid to install. But the touch issue a little annoying too. :/ Thank you for the input!

I've got the same problem I'm using hauwei p8 lite 2017 and getting the same error does anyone know where I can find stock update.app for this model ??

Sparko612 said:
I've got the same problem I'm using hauwei p8 lite 2017 and getting the same error does anyone know where I can find stock update.app for this model ??
Click to expand...
Click to collapse
http://hwmt.ru/hwmtsite/firmware-database/

CavemanXXL said:
Yeah bro i just did that and seems to have fixed itself but now the phone itself shows an B156 update that i'm afraid to install. But the touch issue a little annoying too. :/ Thank you for the input!
Click to expand...
Click to collapse
Just go through all the ota updates without hurry and you can be sure of a great upgrade on your experience. I Came from a LG g2 also
You can use the hisuite software from your PC to update and backup.

Related

[SOLVED] "There is a problem with the clock on the device."

OK guys.. I'm facing this little trouble here. Last night I was forced to do a factory reset on my Moto G (more info here)...
Trying to set my Motorola Device ID once again, it says "There is a problem with the clock on the device. Please contact customer service". I did that, chatted with a girl of customer service of Motorola but didn't help me figure out what is this.
Basically, the phone got stuck during the installation of an app, and I rebooted it, and after the boot animation, it showed an illuminated but black screen... So the only solution for that was hard reset, I lost everything. Wipe cache didn't work.
When I got this phone, it came with 4.4.2, I've never rooted or unlocked the bootloader so I OTAed to 4.4.4.
I was using ART on 4.4.4 when all this happened.
I set up the phone, then I go to Motorola Device ID menu on settings
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I put my Motorola ID which is my Google Account
And suddenly:
Obviously it doesn't refer to the actual time and date, since they are updated by the internet, so, any ideas of what could this be?
I saw on another forums about Moto X users having this issue after making factory reset on 4.4.4... Maybe this is a Bug of this Android version, since when I was on 4.4.2 I put that Moto ID correctly, then OTAed, and now I cant put that ID.
By the way, my G is ALL STOCK since the first day...
EDIT: As @2hipso said, it solved switching between runtimes: Passing from dalvik to ART should solve this. I switched from Dalvik to ART and then I could enter my Motorola ID, then switched back to Dalvik and the ID was still there. :victory:
MarckozZ said:
"There is a problem with the clock on the device. Please contact customer service"
Click to expand...
Click to collapse
in developer settings try to switch runtime, reboot and try again
2hipso said:
in developer settings try to switch runtime, reboot and try again
Click to expand...
Click to collapse
I don't know why I didn't thought of doing that before!!!! You are a f....ing genius!!!! It worked flawlessly!!! Now I have my Motorola ID configured!! Thanks a lot for your idea!! :highfive:
MarckozZ said:
I don't know why I didn't thought of doing that before!!!! You are a f....ing genius!!!! It worked flawlessly!!! Now I have my Motorola ID configured!! Thanks a lot for your idea!! :highfive:
Click to expand...
Click to collapse
it was just the only solution that came on my mind so I'm happy it works

Note edge being weird.

Hiya peeps. Id just like to ask you experts with a little help.
For the past week my phone suddenly started locking up and freezing and rebooting itself and ive had its for like 2 years. ok its always suffered from a little lag when like typing but i got used to it. I recently wiped its cache but nothing has changed. Its always had issues with the battery with random shut offs at from anything from 30% to even 50+% ive replaced the battery before and i guess its time to replace again.
Main question is my phone just literally just restarted itself now and has come to this screen which i will upload a photo.
I cant remember installing a custom rom since buying it. i did buy it 2nd hand though.
But what does this mean in the photo?.
last night i downloaded marshmallow 6.0.1 firmware because i wanted to see if re firmwaring my phone might later this evening will help in the mean time while i will buy a new battery.
.its been stuck on this screen for like 20 mins already and im scared to turn my phone off
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
You need to install Odin on your PC and flash a stock rom.
devdawg8 said:
You need to install Odin on your PC and flash a stock rom.
Click to expand...
Click to collapse
So my phone isnt using stock rom already? So i presume the firmware i downloaded last night is also custom rom then.. Where do i get hold of an official firmware?
Thanks for replying btw
YumiStar said:
So my phone isnt using stock rom already? So i presume the firmware i downloaded last night is also custom rom then.. Where do i get hold of an official firmware?
Thanks for replying btw
Click to expand...
Click to collapse
It is using a stock rom, but it is in download mode. May I ask what device you have?
devdawg8 said:
It is using a stock rom, but it is in download mode. May I ask what device you have?
Click to expand...
Click to collapse
Ok after like 40 mins i did take the risk of taking out the battery as i'd assume my phone wouldn't be doing anything in its state. It rebooted again but still suffering from the issues i mentioned previously.
Im guessing this wouldnt be the last time this will happen and probably will see this screen again in future.
I own a Galaxy Note edge. Unlocked, Bought in england

Moto G8 plus still has not updated from June 1, 2020 security update.

Hey guys, i tried to root my moto g8 plus, and bricked it. But i was then able to install a stock firmware from latin america i believe (i purchased mine in mexico) I don't know if that has anything to do with this , but my moto g8 plus has not been able to update to the new august 2020 security update. I have already factory reset the phone and still i am unable to. Does anyone have any suggestions or ideas as to why g8 plus always says "update unsuccessful, no changes were made to your phone"? I have included some pictures so you guys can take a look. any help would be greatly appreciated , thank you!
{
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
a273k said:
Hey guys, i tried to root my moto g8 plus, and bricked it. But i was then able to install a stock firmware from latin america i believe (i purchased mine in mexico) I don't know if that has anything to do with this , but my moto g8 plus has not been able to update to the new august 2020 security update. I have already factory reset the phone and still i am unable to. Does anyone have any suggestions or ideas as to why g8 plus always says "update unsuccessful, no changes were made to your phone"? I have included some pictures so you guys can take a look. any help would be greatly appreciated , thank you!
Click to expand...
Click to collapse
Try LMSA'S Flash update or flash rescue option
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714
Sent from my Moto E (4) using Tapatalk
sd_shadow said:
Try LMSA'S Flash update or flash rescue option
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714
Sent from my Moto E (4) using Tapatalk
Click to expand...
Click to collapse
Thank you so much for such a quick reply, i am on it right now! hopefully it will work, thank you so much!
a273k said:
Thank you so much for such a quick reply, i am on it right now! hopefully it will work, thank you so much!
Click to expand...
Click to collapse
Did you unlock the bootloader?
I think you install an old version firmware so that's why the phone can't finish the actualization. Try re-install firmware but the newest one version
Just lock your bootloader if your on completely stock everything, like didn't touch magisk edxposed or twrp etc. It fixed that problem for me
THank you guys so much for the help, i was able to use the LENOVO tool and it very quickley detected the correct firmware i should have installed, it downloaded it and i now have the august 2020 security update D: thanks you guys are awesome!!!!

Android 10 for Moto g8+ is here

Greetings from Poland
Just got mine android 10.
Hope you all will get one soon.
Good! I'm from Italy... I'm waiting for it!
Update to Android 10
Edit:
Download from here https://t.me/s/MotoUpdatesTracker?q=Xt2019-1
Put file on sdcard like i do and then go to check upadate.
silenth86 said:
Update to Android 10
Edit:
Download from here https://t.me/s/MotoUpdatesTracker?q=Xt2019-1
Put file on sdcard like i do and then go to check upadate.
Click to expand...
Click to collapse
good. enjoy the update
How did you do that?
I don't find update on my phone.
carl.13 said:
How did you do that?
I don't find update on my phone.
Click to expand...
Click to collapse
Needs to be located on root area not in download folder.
Already tried that. Can't navigate to that through normal system update. Thanks.
carl.13 said:
Already tried that. Can't navigate to that through normal system update. Thanks.
Click to expand...
Click to collapse
Hi! I've updated with Motorola
Rescue and smart assistant tool.
Make a backup... Upgrading data are deleted
guitarfreedom said:
Hi! I've updated with Motorola
Rescue and smart assistant tool.
Make a backup... Upgrading data are deleted
Click to expand...
Click to collapse
how's the update going?
Come ti stai trovando?
In Romania too, as of today.
Regular auto-update, I hadn't meddled with my G8+ in any way.
25 minutes later, everything looks great.
And different alright.
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"lightbox_previous": "Previous",
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"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Updated to Android 10 through normal OTA in Spain. Data preserved, without any problem. Everything works fine. (model XT2019-1, RETEU)
Hi,
I have an issue related the adaptive brightness: it's activated but the brightness not changing (at the moment it remains at 82%). If I modify manually it remains at that value.
I have already:
- disabled/enabled it
- rebooted the smartphone
- reset the smartphone
but the issue persists.
Any idea?
Thanks.
WTF UK just updated to August security patch on android 9
WHERE IS OUR UPDATE TO ANDROID 10
really pissed with motorola
chubby65 said:
WTF UK just updated to August security patch on android 9
WHERE IS OUR UPDATE TO ANDROID 10
really pissed with motorola
Click to expand...
Click to collapse
Are you retail?
https://mirrors.lolinet.com/firmware/moto/doha/official/RETGB/
lollyjay said:
Are you retail?
https://mirrors.lolinet.com/firmware/moto/doha/official/RETGB/
Click to expand...
Click to collapse
Sure am
Don't know what motorola are playing at used to be spot on few years back
I have just updated by using the motorola rescue assist, once it downloaded the firmware it already gave me the latest version, its super nice but i have a question, i feel like the battery is draining a little faster than before, is it normal? Any workaround ?
OBS: Fixed!
Made a phone reset + battery calibration, it worked.
Brazil G8 Plus stock updated. Downloading it now
Will The US be getting Android 10 for this phone do you know?
XT2019-2, Retla update channel.
mexico checking in
android 10 is awesome so far! hopefully everyone else gets it soon guys..

Operating system

My moto 5 stylus 5g is stuck, it says no valid operating system could be found. The device will not boot. How can I fix this problem, thanks in advance if anyone has the answeR
Take it to authorized service center and let them try to fix it.
Locked phone
How do I get my moto g stylus 5g rebooted, it's says no valid operating system could be found. The device will not boot?
forum.xda-developers.com
Same here buds, but I literally have no idea what I did In the first place. my phone told me to restart and when it did now it's got a red error screen. Says OS fingerprint n/a. I've been on this website for 6 hours now trying to troubleshoot this problem because I live in the middle of nowhere with no computer access or knowledge. Please help allfather
ZenoSlice said:
Same here buds, but I literally have no idea what I did In the first place. my phone told me to restart and when it did now it's got a red error screen. Says OS fingerprint n/a. I've been on this website for 6 hours now trying to troubleshoot this problem because I live in the middle of nowhere with no computer access or knowledge. Please help allfather
Click to expand...
Click to collapse
What exactly does the screen show? Can you take as photo of it?
JYrocks247 said:
What exactly does the screen show? Can you take as photo of it?
Click to expand...
Click to collapse
Also have you been to the Motorola web site?
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
ZenoSlice said:
View attachment 5424615
Click to expand...
Click to collapse
And yes I have. And I've done everything I can think of to reset this thing and I got nothing anymore.
ZenoSlice said:
And yes I have. And I've done everything I can think of to reset this thing and I got nothing anymore. I even got the battery completely drained and let is sit for a day and plugged it back in and still the same.
Click to expand...
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ZenoSlice said:
And yes I have. And I've done everything I can think of to reset this thing and I got nothin
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