So I got my s7 and after a week I try to take a picture today but see a lil black spot on the back camera.. Camera glass is clean without any scratches.. Very weird.. It stays in the pictures and video after taken as well.. Anybody with the same issue or a fix?
If u zoom closely you'll see it
ffonegod said:
So I got my s7 and after a week I try to take a picture today but see a lil black spot on the back camera.. Camera glass is clean without any scratches.. Very weird.. It stays in the pictures and video after taken as well.. Anybody with the same issue or a fix?
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Looks like the lens has some dust on it, did you buy it from a retailer new or via eBay or Craigslist
InfamousPBJ said:
Looks like the lens has some dust on it, did you buy it from a retailer new or via eBay or Craigslist
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From a friend
So it turns out I did some research and it seems it was some dust trapped on the lens cover inside.. Some how it got in with a waterproofed cased phone.. But the fix was actually tapping the phone on a hard surface a few times and the spot vanished.. Weird but it solved the problem.. Make sure u don't damage your phone tapping it and do it with a hard case at your own risk
ffonegod said:
So it turns out I did some research and it seems it was some dust trapped on the lens cover inside.. Some how it got in with a waterproofed cased phone.. But the fix was actually tapping the phone on a hard surface a few times and the spot vanished.. Weird but it solved the problem.. Make sure u don't damage your phone tapping it and do it with a hard case at your own risk
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Glad it worked out
I bought it from offer up
ffonegod said:
So it turns out I did some research and it seems it was some dust trapped on the lens cover inside.. Some how it got in with a waterproofed cased phone.. But the fix was actually tapping the phone on a hard surface a few times and the spot vanished.. Weird but it solved the problem.. Make sure u don't damage your phone tapping it and do it with a hard case at your own risk
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Buddy.. Can you detail it again the way, because I tried it on the phone I have not succeeded.
Pleaseee help me...
jupiussy said:
Buddy.. Can you detail it again the way, because I tried it on the phone I have not succeeded.
Pleaseee help me...
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Got absolutely the same spot in my daughter's phone. A technician proposed to replace the camera. After I've read above, maybe a cleaning only will work. We'll do it this week.
Ive got the same problem but about 5 specs. I've only had the phone for about 4 months. Ive replaced the rear camera lens glass but thats not got rid of it. The next step is to replace the camera module (£15 on ebay). But I'm worried i'll break the rear cover leading to more expense. It's a shame because its a good phone. None of my smart phones have lasted a year! Something always breaks. I had more joy with a g4 plus camera until my son threw it in the bath. I think Im going to sell this pbyone to someone more confident with repair and buy a Xiaomi from China.
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I should add that this is shocking quality. A supposedly water proof phone that on launch cost over £500 with the camera as a main selling point. A quick google search will tell you that this issue frequently occurs on s5, s6, s7 etc. I think Samsung are more happy to sell new phones than make phones that last longer than the launch of the next model.
james909 said:
Ive got the same problem but about 5 specs. I've only had the phone for about 4 months. Ive replaced the rear camera lens glass but thats not got rid of it. The next step is to replace the camera module (£15 on ebay). But I'm worried i'll break the rear cover leading to more expense. It's a shame because its a good phone. None of my smart phones have lasted a year! Something always breaks. I had more joy with a g4 plus camera until my son threw it in the bath. I think Im going to sell this pbyone to someone more confident with repair and buy a Xiaomi from China.
---------- Post added at 02:31 PM ---------- Previous post was at 02:27 PM ----------
I should add that this is shocking quality. A supposedly water proof phone that on launch cost over £500 with the camera as a main selling point. A quick google search will tell you that this issue frequently occurs on s5, s6, s7 etc. I think Samsung are more happy to sell new phones than make phones that last longer than the launch of the next model.
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If you can't keep a phone without breaking it, the problem is on your end.
Well this s7 has been looked after. Its had a couple or waist height drops but it has a griffin case.
Thanks a lot....
ffonegod said:
So it turns out I did some research and it seems it was some dust trapped on the lens cover inside.. Some how it got in with a waterproofed cased phone.. But the fix was actually tapping the phone on a hard surface a few times and the spot vanished.. Weird but it solved the problem.. Make sure u don't damage your phone tapping it and do it with a hard case at your own risk
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Click to collapse
Thanks a lot for the suggestion..i heard about it in some other blog and dint believe it until i saw it here on xda.... Surprisingly this happened with note 8.... And still surprising is the same solution..... Thanks again...
Tapping didn't work for me. I bought a new camera module off of AliExpress for $5. Paid a phone shop $5 to get the back off. Replaced the lens myself. The camera is perfect now. You must make sure the lens is exactly the same down to the colour of the flex and writing on it. The first two I got failed because they were different versions. Some ebay sellers use the wrong photo in their listings.
I had the same problem. Solved it perfectly by holding the phone 60 degrees on a flat surface with a little cloth on it and letting the phone face down drop on the surface. I dropped it face down because my front camera was affected. I had a screen protector and a case + cloth on the table so no damage what so ever. Just drop it. The dust will somehow move. I think this solution is better than digging into the lens and removing it. If the problem persists than take it to a service.
I tried that first and it didn't work. It cost me 10 bucks to replace the lens. Shops have a hot plate so they can remove the back cover easily. With the new lens my camera has far superior image quality. I think it was more than just a bit of dust that was wrong with it. The lens was damaged. Another issue can be the inside of the glass on the back cover gets dirty. Just replacing or cleaning that when the back cover is off made my pictures clearer and stopped the camera over exposing every shot.
Buddy, is it tape it on the camera phone or the whole phone?
Do you mean tap? You could try trapping or shaking the phone to move dust to the side but that didn't work for me. I replaced the camera lens and you should clean the inside of the protective glass on the back cover too.
Related
I wanted to create this topic because I am curious and because I see many people asking if this phone isn't too fragile or has QC issues. I believe that the people with problems are the vocal minority but the best way to find out is to have a poll.
So, have you found any faults or is your device right as a little (Xperia) ray of sunshine?
You can select more than one option.
1st phone: defective camera (purple noise)
2nd phone: USB flap misalign when closed
3rd and current phone: so far so good
My first phone's screen had an area in a line from top to bottom, right of centre that had no touch sensitivity. The area was about .5 cm wide.
I couldn't touch anything on the line or drag anything across it.
I contacted Amazon.co.uk and they sent me a new one right away. They also let me hang onto the defective one until the replacement arrived without charging me.
Awesome! thanks for the replies so far! Please keep them coming!
My phone is perfect. The USB flap is a teeny tiny bit, like a fraction of a milimeter, misaligned but the seal is intact, I do not intent to take my phone into the pool anyway and thought it was pointless to go through the hassle of returning an otherwise flawless phone for something half of my friends can't see when I point it out. My carpenters eye is ridiculously accurate so meh.
The back glass scratched a few hours after removing cover. Ive only has the phone for 2 days and Bell wont take it back with damages. The phone has only ever been in my otherwise empty pocket...
Anyone else experiencef this? I thought both were gorilla glass.
I don't think the back is as scratch resistant as the front, as I too have very minor scratches on the back, using front and back tempered glass protects now.
My unit only has a slight annoyance which is the headphone jack is wobbly. It has about less than 1mm of wiggle room. I can see a gap between the metal body and the Jack. The Jack works perfectly currently.
Don't know if it's worth bringing to the Sony store, or to just seal it with some super glue or something. :/
Took some underwater pictures at the aquarium, thought it'd be cool.
Sending my phone into Sony to get a warranty replacement today.
xxquicksh0txx said:
Took some underwater pictures at the aquarium, thought it'd be cool.
Sending my phone into Sony to get a warranty replacement today.
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I assume water got in?
hanime said:
I assume water got in?
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That's what I'm assuming. I could also hear air bubbles when squeezing my device... :/
It worked fine for a while, I even rinsed it off in the sink after exposing it to the water. (It was fresh water, but there were fish in it) No more than 6 inches submerged for like 30 seconds. Was going through the pictures and the touchscreen just stopped working.
xxquicksh0txx said:
That's what I'm assuming. I could also hear air bubbles when squeezing my device... :/
It worked fine for a while, I even rinsed it off in the sink after exposing it to the water. (It was fresh water, but there were fish in it) No more than 6 inches submerged for like 30 seconds. Was going through the pictures and the touchscreen just stopped working.
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In reality, from what I have read, some are not waterproof out of the box. So sad to hear this when Sony advertised this phone as waterproof. Before submerging, did you try the water test via software (pressure sensor)?
hanime said:
In reality, from what I have read, some are not waterproof out of the box. So sad to hear this when Sony advertised this phone as waterproof. Before submerging, did you try the water test via software (pressure sensor)?
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Yes(Although I don't really think the test proves the waterproofness), I had also had it completely submerged for 10 minutes when I bought the device.
xxquicksh0txx said:
Yes(Although I don't really think the test proves the waterproofness), I had also had it completely submerged for 10 minutes when I bought the device.
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This really sucks because there is no way we can tell if it is waterproof until we really submerge it. I am going to avoid submerging mine at all cost.
Hi
I had some problems with this new phone.
1: no nfc working
2: horizontal section from 9 to 177 of the touchscreen doesnt work properly
So i get a third replacement by SFR (in France) and I think I get a fully working Z3.
I love the advertisement of Sony for ils Z3 in France : demand perfection (exigez la perfection)!
I've had 2 copper Z3's. First one, front glass shattered whilst in my front left pocket, nothing else in the same pocket. I've carried all my phones in the same manner and never had an issue. Also had the pink spot issue.
Second phone has 2 stuck pixels.
I really like the phone. They just don't like me
Got a replacement from T-Mobile, the camera button seems to be stuck.. Only works like 20% of the time. Instead of feeling like a dual stage button, it's just a single press with no tactile feel.
When in the camera app it either does nothing, or is stuck trying to focus repeatedly.
Has the same issue with the glass coming up on the back as well. Definitely feels and sounds as if adhesive it being "pulled apart" per se.
Also, the flaps seem to be a little mis-aligned.
My T-Mobile must have gotten a bad batch...
If you have a misaligned usb flap, will replacing the flap with a spare one fix it or is it an issue with the frame?
First one I got in store, noticed the power and volume up buttons were stuck and wouldn't click, the next one's speakerphone didn't work, now this one's camera button is stuck and doesn't have the two stage shutter and can't take photos in the stock app. I still prefer the phone over any other currently out.
Edit: I got mine through t-mobile.
UPDATE: The camera button has come unstuck and works fine now, though it does get a little stuck still.
Two display/screen issues :
- Screen burn-in all the time : status bar and home button more particularly. I strongly suspect a defective screen : I send my Z3 back to Sony, and they did... a software update ! I'm kind of curious about what they did exactly because my phone was completely updated. Of course, it didn't solve anything...
- Strange parasite lines surrounding text lines. Probably a software issue. I'm waiting Lollipop to see what it gonna do on my phone.
Sent mine in for a screen repair in the USA. Its a d6603 international version that is rooted and an unlocked boot loader stock. They just informed me that they cannot fix due to it not having the correct software and it not being a US phone.
The accent around my camera is bending off. I can actually push it back down, but it just bends back out. What should I do? https://www.youtube.com/watch?v=_uEjTSvEMnA
You could contact Motorola since it could possibly affect waterproofing but good luck on that. Sending it back may require you going without a phone for weeks or longer if you get it back at all. Motorola's support has gone to the dogs.
Sent from my SM-T530NU using Tapatalk
sticktornado said:
The accent around my camera is bending off. I can actually push it back down, but it just bends back out. What should I do? https://www.youtube.com/watch?v=_uEjTSvEMnA
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I have this issue on my moto g 2015. Moto Support says it is normal.
Dhamukanna said:
I have this issue on my moto g 2015. Moto Support says it is normal.
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Are you serious? I'd think that this would make the device no longer water resistant.
I can confirm motorola outsourced support in bangladesh is very bad. They don't know what they are doing. "HMMM....ALLOW ME TO PLACE YOU ON HOLD FOR A MOMENT...HMMM" Seems like there's no support in the states at all. I just had one with a torn speaker seal replaced. This is what support said: Ship phone first, then get replacement. Get replacement first but get charged, then when moto receives my phone i'll get a refund. I went with the first option. Received fedex code to print the shipping label at fedex, was told not to use this code, received several more codes. Then received moto code to order a new phone. Ordered. Took weeks to build ship receive. Failed clearance in transit, had to be rerouted, delayed. Endless phone calls, chats, emails. Finally received replacement. I was never without a phone, but proving the broken seal is not physical damage done by me was a pain. Good luck proving factory defects. My first and last motorola device.
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Dhamukanna said:
I have this issue on my moto g 2015. Moto Support says it is normal.
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Moto support are nuts! Fight it until you get a perfect unit. You paid for it. Nobody gets away with anything.
So no one else has been having this problem?
sticktornado said:
The accent around my camera is bending off. I can actually push it back down, but it just bends back out. What should I do? https://www.youtube.com/watch?v=_uEjTSvEMnA
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Dang! I thought they were on pretty tightly too!
I know moto maker lets you choose a colour from when you order but I don't think accent is removable.
christopherrrg said:
Dang! I thought they were on pretty tightly too!
I know moto maker lets you choose a colour from when you order but I don't think accent is removable.
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I actually purchased this from a local Best Buy. I'll probably get it exchanged soon.
Well, Best Buy exchanged it with no hesitation.
Hmm, I've never seen metal bend itself.
mine totally came off , is it going to be a problem for the water resistance because i tested it by dunking it in water , there was no entry of water into the phone , but is it risky , will motorola exchange it , its been almost 6 months since i took it and i also rooted the phone , what do i do?
nitish2055 said:
mine totally came off , is it going to be a problem for the water resistance because i tested it by dunking it in water , there was no entry of water into the phone , but is it risky , will motorola exchange it , its been almost 6 months since i took it and i also rooted the phone , what do i do?
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Totally came off? That sounds like a bit more than what I was having; maybe you can show a picture? I as well dunked mine in water before realizing the accent was coming off, but just like you, everything seems fine.
rouyal said:
Hmm, I've never seen metal bend itself.
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That is plastic, not at all aluminum.
SirSoviet said:
That is plastic, not at all aluminum.
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It is anodized aluminum.
I just did that to my phone while taking off the SUPCASE case I've bought. The case is an extremely tight fit, which feels nice and steady when using the phone and downright scary when trying to pull it off.
So I was trying to pull it off while holding my thumb and forefinger over that accent (motorola dimple area and middle of the accent). Suddenly I heard some suspicious sound (like something unclipping) and I saw the top part of the accent (around and above the camera) is little bit sticking out.
I just watched a disassembly video and I'm 95% sure that bent or even missing accent wouldn't affect water resistance - looks like the camera and flash LEDs are sealed. Accent is just a thin strip of anodized aluminum (not plastic) glued on top. The glue contact area around the camera is so small, once adhesion is lost and the accent is a bit bent, I guess it would keep sticking out. Did anybody figure out a solution to their bent accents? Besides bring it back to store, which I'm not gonna do since the store is on another continent and I already lost my warranty by unlocking the bootloader anyway. I'm considering trying to heat the accent a bit with wife's hair dryer, pry it off, bend it back to flat and glue back together. Question is what to use as a glue. Contact cement usually doesn't want to stick to plastic (where the accent goes on)... Maybe try super-thin automotive double-sided adhestive tape? Similar to what used to glue a cheap replacement glass to your screen.
So, I dropped my Moto X Style a couple of weeks ago, the screen broke and the touch stopped working from the top-half of the display.
Decided to change the screen myself, so i bought a new one and watched a couple of videos with instructions.
Everything was fine, till I reassembled the phone.
I tried to turn it on and got the initial vibration, and if i wait enough i can hear the receiving notification ring, but the screen dont turn on and neither the touch works.
Someone went through the same problem? Am I forgetting something?
did you check to make sure all ribbon cables were in place? I just changed mine yesterday and had no problems, except for not realizing the new screen and front frame didnt come with the speaker grill/plastic things or the front flash/led, luckily i didnt throw those out. im stoked i was 2 for 2 yesterday, successfully did a glass only repair on an s4 (dont see what all the fuss is about....) and the moto. id say take it apart again and make sure you got all the connections in place, otherwise check and see if they will offer a replacement for a bunk screen, if not, they shipped me 2 replacement screens (i think due to user error on my girlfriends end, she bought it, and is prone to that kinda thing ) i could probably sell you for what it cost, unless she wants to send it back for whatever reason
skinnykinney said:
did you check to make sure all ribbon cables were in place? I just changed mine yesterday and had no problems, except for not realizing the new screen and front frame didnt come with the speaker grill/plastic things or the front flash/led, luckily i didnt throw those out. im stoked i was 2 for 2 yesterday, successfully did a glass only repair on an s4 (dont see what all the fuss is about....) and the moto. id say take it apart again and make sure you got all the connections in place, otherwise check and see if they will offer a replacement for a bunk screen, if not, they shipped me 2 replacement screens (i think due to user error on my girlfriends end, she bought it, and is prone to that kinda thing ) i could probably sell you for what it cost, unless she wants to send it back for whatever reason
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I need to fix my XT1575 as well and am looking to buy a screen. Is it just the glass or the whole display? Also, how much does it cost?
Whole display +front frame (realized after I put mine in that it doesn't include the speaker grills or front Led, so save those!) and I'll have to double check but I believe 90~ish (whatever the going rate is in eBay) noticed on the one I installed that you can see one of the lights through the screen in one spot at a certain angle with white screen, 8ll post updates if anything goes bad though to avoid seller, but as of now still working great /light new
I just got done replacing my screen as well. Bought it off eBay for about $80.
I am posting to second Skinnykinney's warning about the front LED. Don't forget to pry it out of the old frame!!! I am going to have to take mine back apart because I just noticed the new frame didn't include it.
And another thing, don't take the silver screw out when you take all 20 of the t4 screws out of the back! The silver screw holds in the power and volume buttons and you might loose the teeny little springs if you remove that screw. You can leave the silver screw in when disassembling.
There are a couple of videos on YouTube about disassembling the Pure, but neither of them mention those two important things. All in all its pretty easy though.
Yeah I didn't even know about the tiny microscopic springs until I watched a different video that showed them, so those are also long gone.. Don't really notice it though luckily still functions just fine, just annoying thatci have that big old hole where that led went, never could find the little sucker, thankfully I have no reason to use the front camera ever just gotta tape it up to keep lint/other pocket debris out of it
Can you show me the videos ?
I don't have them offhand but it was one of the few videos they have on Facebook, and there's one on xda
Sent from my carrier pigeon Ralphie.
---------- Post added at 04:59 PM ---------- Previous post was at 04:54 PM ----------
The phone itself is really easy to breakdown though I used a hairdryer to loosen back adhesive just be careful of the ribbon cables near power button the rest is pretty straight forward and the back should just stick back on without needing to use new adhesive
Sent from my carrier pigeon Ralphie.
Hi could sumone tell me if my z5 has got a protective film on the lense cuz its scuffing really easy feels oval when i run my finger over it i cant seem to get it of it is
Had to crop it its not cracked just seems to get scuffed easly
For some reason some xperias just dont have that coating on the glass that stops it from being scratched easily
If this is bothering you perhaps contact sony repair or even DIY something?
Sent from my E6653 using XDA-Developers mobile app
I had the same problem with my first Z5 here :
http://forum.xda-developers.com/xperia-z5/help/camera-glass-stain-t3434109/page1
It's a problem due to a protective UV layer on the lense that goes away and spread over it.
I know you can't fully remove it even with toothpaste, q-tip or whatever.
It's just an aesthetic problem it does not influe on your photos.
Mine did that only a week after I bought it, the seller gave me a new one and that's it, no more problems since.
Trust me, you can't remove it and, if you're lucky, it will not change your photos (mine did some blurry photos) as I already said it's just a aesthetic problem, if you want to change it or not that's up to you but don't worry this isn't that serious.
Check the last message of the topic I've linked it should help you
Baradoura said:
I had the same problem with my first Z5 here :
http://forum.xda-developers.com/xperia-z5/help/camera-glass-stain-t3434109/page1
It's a problem due to a protective UV layer on the lense that goes away and spread over it.
I know you can't fully remove it even with toothpaste, q-tip or whatever.
It's just an aesthetic problem it does not influe on your photos.
Mine did that only a week after I bought it, the seller gave me a new one and that's it, no more problems since.
Trust me, you can't remove it and, if you're lucky, it will not change your photos (mine did some blurry photos) as I already said it's just a aesthetic problem, if you want to change it or not that's up to you but don't worry this isn't that serious.
Check the last message of the topic I've linked it should help you
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ok thanks for ur help i probably would have to take it to a repair shop to get it sorted?
As I said that's up to you, if you want a brand new one, go ahead, if you don't care about it and it don't bother you, keep it.
I personally sent it back to the seller and he gave me a new one but a month after.
Don't understand why a Great Leading Phone Brand like Sony have the idea of using plastic material for Sony Xperia's Camera Lens. That's the reason why the camera lens is so easy to get tons of small scratches over a short period of time; hence, reducing the quality of the camera.
If you guys want to protect the lens, I suggest buying this accessories: http://stcoptics.com/en/products/phone-lens-glass-protector/
It's quite expensive but if you guys want a cheaper but less-quality choice, simply buy a back-side protector firm and manually cut it to fit the Xperia Z5 size.
Hope you guys could benefit from my humble post,
SirDoHa
OK thanks think I'll just get a new lense and replace it as I can't get another one as I brought it 2nd hand was a good price too
Hey guys,
So as i was admiring my S7 from all angles (truly a beautiful phone) under the sunlight, i noticed something weird. Just above the front speaker grill, i noticed 2 stains in like a form of pyramide. I tried to wipe it off, but nothing. So im afraid its maybe water (since it was raining hard the past week) or i don't know, maybe humidity ? What could it be ? Its midly annoying, could it be the sign that the "waterproofing" of my phone is deficient?
take a close look
http://imgur.com/a/OMWSA
I tried differents method to try to remove it. I tried to like "sucking" it out with my mouth as i though maybe its water but nothing, i also tried to use my hairdryer and proceed to put it in front of the speaker but still nothing.
Do you think its something that could be considered serious ? should i try to repair it in a center ?
I never used it in water and i bought the phone brand new 1 month ago, case and screen protector since day 1.
Looks like the paint coating is peeling off from the front glass. This happened to my friend on her s5, and I've heard several people with s7 have the same issue.
MrDusan said:
Looks like the paint coating is peeling off from the front glass. This happened to my friend on her s5, and I've heard several people with s7 have the same issue.
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so should i consider a screen replacement for this ? Its kinda annoying to know its here even tho the speaker works good
damsodems said:
so should i consider a screen replacement for this ? Its kinda annoying to know its here even tho the speaker works good
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If u have warranty, take it to samsung. It's ridiculous for a 1 month old phone to already have paint peeling off issues.
I mean, that's only estethic, it won't cause any other issues, it just looks ugly.
The paint is like a sticker that is glued on the glass, and it tends somstimes to unpeel if the glue isn't applied well.
Sent from my SM-G930F using XDA-Developers Legacy app