There currently doesn't appear to be a forum for this product so I'm going to ask this question here.
I recently purchased a used version of the 2016 version of the Galaxy Tab A 10.1 2016 model off of Amazon, and the tablet came without being factory reset essentially rendering the device unusable to me. The device initially came with a lock code that I didn't know, so I decided to factory reset it from the recovery. However, thanks to Androids latest and greatest security updates, the tablet requires me to log in using the previous owner's information during the initial set up screen, which I do not know.
Now I tried getting support from Samsung but they can't remotely assist me without me first having access to the tablet. I'm a student who has just started classes and I really need this tablet in order to take notes in class so I don't want to wait to ship it out anywhere, which is why I came here. If anyone can assist me with this delima I'd appreciate it a lot.
I love the fact that Android is building itself to protect user's products with these new security features, but it sucks when legitimate consumers get stuck in the middle. I'm more than willing to prove my purchase if necessary.
The tablet has a model number of SM-T580 and it's running Android 6.0.1 Marshmellow
sm-t580 same problem
Arguntom said:
There currently doesn't appear to be a forum for this product so I'm going to ask this question here.
I recently purchased a used version of the 2016 version of the Galaxy Tab A 10.1 2016 model off of Amazon, and the tablet came without being factory reset essentially rendering the device unusable to me. The device initially came with a lock code that I didn't know, so I decided to factory reset it from the recovery. However, thanks to Androids latest and greatest security updates, the tablet requires me to log in using the previous owner's information during the initial set up screen, which I do not know.
Now I tried getting support from Samsung but they can't remotely assist me without me first having access to the tablet. I'm a student who has just started classes and I really need this tablet in order to take notes in class so I don't want to wait to ship it out anywhere, which is why I came here. If anyone can assist me with this delima I'd appreciate it a lot.
I love the fact that Android is building itself to protect user's products with these new security features, but it sucks when legitimate consumers get stuck in the middle. I'm more than willing to prove my purchase if necessary.
The tablet has a model number of SM-T580 and it's running Android 6.0.1 Marshmellow
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hey I have a sm-t580 tablet I did a hard reset on & after flashing with oden all i ever get is just the welcome screen & wifi-agreement & lastly a screen asking me to log in to google which i cannot do & i get a 24 hour message but I might have tried logging in to google in the 20th hour instead of after exactly 24 hours- anyway what else can I do to use this tablet---when i plug in mini usb cable I see my Tab A 6 (2016) I can add any files to the tablet per my PC. But I'm yet to see a colorful screen with pre installed apps- HELP--- I was told that TWRP might help but I am unsure If & how to use. I used oden & clicked 'Ap' slot-passed--
can't see or find-get to home screen or any files or folder without my PC being hooked up to it. it is like the home screen & the pre installed app are hidden or not there-Help!
Anyone else get an update yesterday?
Yes, got it on mine last night. No clue what it supposedly does yet. Probably just the July security update.
The update notes said it fixed something with corporate email performance and integrated typical android security updates....took it today, i dont notice anything new.
I cannot install the update on any of my rooted phones (which isn't a huge surprise to me). However, the update has been out for a few days, and I haven't seen anything about the update here on the forum until today. I'm hoping someone posts an update method for those of us with rooted phones.
Does anyone know can we use BT firmware from S6 onto S7? I have problem connecting my car hands free system, thought no such problem with S6
BQG1 improves network speed.
Averix said:
Yes, got it on mine last night. No clue what it supposedly does yet. Probably just the July security update.
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Got the BQG1 update on 7/29 and after stabilizing for an hour ran speed test via WiFi. I had noticed a drop to around 140Mbps on my Comcast service with the last update and couldn't figure out why. With BQG1, my downlaod speed is back up to 230Mbps and running very smooth. Don't know what VZ did, bit it works!
Hope that helps.
neyenlives said:
The update notes said it fixed something with corporate email performance and integrated typical android security updates....took it today, i don't notice anything new.
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I wanted to give a quick update.
Following suggestions I found on a few threads here, I went ahead and updated all three of my rooted phones to firmware QH1 on Friday, and they are all still rooted.
I used ODIN to re-flash the stock firmware (using HOME-CSC to keep my apps and settings intact. I downloaded the firmware from one of the links I found here on XDA.
I then re-rooted using the procedure in the OP.
I had two issues (that I can think of):
1. A few of the settings (lock screen settings, specifically - maybe one or two others?) were cleared in the process - and I had to set them up again.
2. One of the phone (the one *I* use, of course), rooted okay, but SuperSU was missing after the reboot. Installing it from the Play store appeared to break root. So I just re-rooted it again.
Other than those issues, I think everything else went pretty smoothly.
I hope this is helpful to others.
I just received 2 SM-970U1 version Note 10's (BNIB) and banging my head against a wall trying to get these to work properly.
Issue 1 I had with both phones as soon as I started the setup process both phones started throwing errors with app related issues (Google music, Samsung pay, some others) and just looping and looping when trying to finalize setup. Eventually with enough reboots you can get it to finish setup. This was done with T-mobile SIM cards inserted. That unfortunately isn't the end of the crashing and looping of something went wrong, try again. Even if I force stop any apps out pops up and uninstall, or attempt to uninstall it still just errors to the point that the only way to actually get into the phone is force a reboot or I've found if I pull down the drop down menu I can then get into settings. Has anyone experienced this and WTF do I do about it?
Issue 2 this may be a knowledge issue though I thought I had an understanding of unlocked phones. Initial version of Android was 9 security update at I think it was October or November 2019. It installed updates until Android 10 April 2020 and then said that's it no more updates available. And this it where I might be wrong but I thought the unlocked part just meant the phone wasn't tied to a specific carrier but was entitled to all updates available for that model from the carrier being used. If I'm incorrect on that then how the hell does a flagship phone only get 7 months of updates from its release date?!? And where did those initial updates come from? Do I have to manually, with Odin, install any updates that are available?!?
3 After factory resetting 1 of the Note 10's and going through setup without a SIM card it appears to be working without crashing, even with my SIM it seems to be working but again no updates beyond April 2020. Why would a fresh from the box phone not work but factory resetting to what I thought was the exact same configuration work?
Anyone?
I bought my Note 20 Ultra when I still was using my iPhone as my main phone (I'm on AT&T) I switched to the Note last year and never really noticed it has *never* updated at all.
Just bought a Galaxy Tab S8 and realized the Note has not updated since Aug 2021.
I have been trying to figure out how to update the phone for about 2 weeks now, there is no option to check for an update at all. There is however a "Software Update" under the Battery and Device care option in settings.. but pressing it does nothing.
I went to AT&T last week and they are completely stumped. The guy helping me has the exact same phone and he has the update option where it should be and is running the latest Android 12 that AT&T pushed out. He gave me a 1-800 number to call for "advanced" support but i know they will say wipe the phone as their first "fix" and i'd rather not do that yet.
He checked my account, all my settings on their end and in my phone and has no clue whats going on.
Has anyone come across this? any ideas how to force an update?
I did download the Smart switch app for my computer from Samsung to check for an update (read that it can check for updates) and nothing.
12 is worse than 11; many that tried 12 rolled back to 11. Leave it on 11 and be happy.
This N10+ is still running on Pie. It runs like a bat out of hell. Security is not an issue. Current load will be 3 yo in June, still fast, stable with minimal maintenance. Good as it gets.
Rule#1- if the firmware is fast, stable and fulfilling its mission... let it be!!!
Just as the subject mentions. Curious if it's just me?
Nada. No update. And when I mentioned this on their forum, they deleted the post.
I even tried the thing where you remove the SIM and search for updates then. Didn't make any difference.
Searching with Sammoblie and Frija, only the carrier version(A536U) from Xfinity/Comcast has gotten it in the US.
I don't have it either, what bothers me most is that 13 was released for older A phones including lower priced models already. Is it possible that because this is an enterprise phone (at least in the USA) it requires more time for testing?
pj1980 said:
I don't have it either, what bothers me most is that 13 was released for older A phones including lower priced models already. Is it possible that because this is an enterprise phone (at least in the USA) it requires more time for testing?
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What bothers me was how quickly Samsung deleted my post on their forum after I asked about this.
It's been like 6 weeks since the same phone in other countries was given this. It's quite annoying.
snark.shark said:
What bothers me was how quickly Samsung deleted my post on their forum after I asked about this.
It's been like 6 weeks since the same phone in other countries was given this. It's quite annoying.
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Samsung's discussions has a sticky at the top that updates happen whenever (edit: or at least it did before). And that's definitely how it goes for all their devices.
Even Samsung flagships go through silly stuff for updates and Android versions so its not A53 only.
The A53 unlocked has carrier apps on it so its tied to the carrier testing. Why will US carriers release Android 13 for older devices before newer? No idea but that's how their testing is going. They have some reason.
Really, you will get it when you get it. If you just think it won't show up until the year 2721 then it should be easier for you lol.
Its frustrating I know for unlocked to be dependent on carriers. But, waiting, it will at least probably have less bugs so that's fine enough. A buggy device isn't fun at all.
edit: Also A52 appear to be doing better than the A53 in getting Android 13 and listed as Enterprise. So, I don't think Enterprise has anything to do with it.
edit: The end result appears to be what Samsung's sticky said which is updates happen when they happen.
Samsung promised 4 years of updates for this phone so they have about 3 more years to give us android 13.
tmeader said:
Just as the subject mentions. Curious if it's just me?
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3 Days ago, my phone suddenly shut itself off, and then stuck itself in a bootloop and would not boot again. It's a Samsung A53 5G (ATT&T) running android 12 one UI version 4.1 at the time. After booting into safe mode and wiping application config data, it still would not come out of safe mode until I factory reset it and connected it to a wifi network.
Finally after all of this BS, I got it to boot normally, but then, as if by magic, my phone was running Android 13 UI Version 5.0!
WTF!?
So I spent an entire day recovering my bank accounts, cashapp, applications, and various accounts, and chalked this pain in the ass up to the game...
And then this morning, it ****in' happened again.
I'm done with Samsung. This phone has been a $500 piece of **** since day 1. It's not even 3 months old yet. Samsung has gone from the most badass manufacturer of android devices, straight to the bottom of the abyss in terms of quality.
The Bloatware they send with these devices now should be unlawful. The amount of YOUR resources they use to track every single thing you do, every place you go, every dollar you spend is unfathomably creepy and discomforting.
Do yourself a favor and get comfortable with 12. because 13 is an even bigger piece of ****, and in my case, it has totally wrecked my phone twice in 3 days now.
Do yourself an even bigger favor, and throw your samsung into the bottom of the ocean and go buy yourself an IPhone. I'm really sad about the way Samsung has turned out. I'm even more sad about the way Android has gone down the drain. And Google has turned into the world's most powerful creepy stalker with Facebook a close 2nd.
I think if people actually new just how intrusive these tech companies have become, they'd stop using them altogether. There needs to be new and better privacy regulations and trackers and spywares and metadata miners and these 'ad targeting' programs and applications should be illegal.
ImMrMyagiLafAtMe said:
3 Days ago, my phone suddenly shut itself off, and then stuck itself in a bootloop and would not boot again. It's a Samsung A53 5G (ATT&T) running android 12 one UI version 4.1 at the time. After booting into safe mode and wiping application config data, it still would not come out of safe mode until I factory reset it and connected it to a wifi network.
Finally after all of this BS, I got it to boot normally, but then, as if by magic, my phone was running Android 13 UI Version 5.0!
WTF!?
So I spent an entire day recovering my bank accounts, cashapp, applications, and various accounts, and chalked this pain in the ass up to the game...
And then this morning, it ****in' happened again.
I'm done with Samsung. This phone has been a $500 piece of **** since day 1. It's not even 3 months old yet. Samsung has gone from the most badass manufacturer of android devices, straight to the bottom of the abyss in terms of quality.
The Bloatware they send with these devices now should be unlawful. The amount of YOUR resources they use to track every single thing you do, every place you go, every dollar you spend is unfathomably creepy and discomforting.
Do yourself a favor and get comfortable with 12. because 13 is an even bigger piece of ****, and in my case, it has totally wrecked my phone twice in 3 days now.
Do yourself an even bigger favor, and throw your samsung into the bottom of the ocean and go buy yourself an IPhone. I'm really sad about the way Samsung has turned out. I'm even more sad about the way Android has gone down the drain. And Google has turned into the world's most powerful creepy stalker with Facebook a close 2nd.
I think if people actually new just how intrusive these tech companies have become, they'd stop using them altogether. There needs to be new and better privacy regulations and trackers and spywares and metadata miners and these 'ad targeting' programs and applications should be illegal.
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That's not the experience of most people. Since you bring up Apple as if that will help you avoid this when it can happen there too: https://myphotoyear.com/ios-16-update-goes-wrong/
Its just a fact of life.
More or less it could be improved or solved by multi-OS versions at the same time (such as dual boot on a computer), slower major OS versions, etc. This is not how Google or Apple thinks though.
To add, you can of course improve loss of data by using system backup and also backing up your stuff separately. Though Android still isn't perfect there.
Of course, if you see an update, avoiding updating for some months might also help though not ideal.
edit: For instance you could have used the Samsung restore which may be presented on first use setup or even manually done in Settings > Accounts and Backups > Restore which will restore much if you used the online backup or backup to sd card. Some apps and data will be missing if apps don't support it, etc. Unfortunately, it seems to only offer one backup at least online so any backup on the account since might have destroyed it.
edit: using that and backing up to sd card includes 10GB of stuff on my phone whereas the online is suggested as 2GB (it backs up files and also eg debug built from source apps). So, if you want the best, it may be what you should do from now on. Then restore it if need be. Still, up to apps to support backup individually. Make sure to run it weekly or something.
Also, I know you're pissed about that. Try not to be pissed with me lol. Thanks.
I'm thinking we're in for weeks, or months, more wait. We haven't even gotten a January Security Update.
Just received the Android 13 (One UI 5.0) update last night on my unlocked phone. Also includes the Jan 2023 security update. Looks like they just made the January cutoff
Hmm I have unlocked a53 on t mobile, I checked for updates today and it said there were none.
I received the update today for Android 13 including dual sim support.
I been checking my A53 unlocked running on Visible every week since Christmas for an update. Today it found the Android 13 UI 5.0 update. downloading it now.
How is the new version? any bugs found?
ok, once my phone updated and rebooted now I am no longer connecting to 5G. I've rebooted a few times and nothing has changed. I'm stuck back on 4G.
tmeader said:
Just received the Android 13 (One UI 5.0) update last night on my unlocked phone. Also includes the Jan 2023 security update. Looks like they just made the January cutoff
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5 days after your post (6 since you got the update), with daily checking, and it's still a No for me.
My A53 arrived this morning and upon turning it on, my device had a lot of firmware updates waiting for me. I just updated to Android 13 not too ago along with January's Security patch.
I happen to live in the US, use T-Mobile, and I'm using the international version with dual SIM support.
snark.shark said:
5 days after your post (6 since you got the update), with daily checking, and it's still a No for me.
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Another 3 days...
Still no Android 13 update.
I may wind up going to the Samsung service location in my area. This is ridiculous.
snark.shark said:
Another 3 days...
Still no Android 13 update.
I may wind up going to the Samsung service location in my area. This is ridiculous.
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They do rollouts on top of things.
You could of course use a sim from a different carrier that has the upgrade available and do it that way. Might just get it immediately or still not. Then switch back. That is a possible workaround.
Of course, if you see a signed image for download for Android 13 for your carrier. That might work too even though it still is a wait for it to show up that way.
I don't know if there's any other way here because of the CSC. It would be interesting to know if a Samsung service shop would do it for you. I can't imagine they would.
Received the update today. Seems to run faster.