Android Marshmallow Reset Help on Galaxy Tab A (TM-580) - General Questions and Answers

There currently doesn't appear to be a forum for this product so I'm going to ask this question here.
I recently purchased a used version of the 2016 version of the Galaxy Tab A 10.1 2016 model off of Amazon, and the tablet came without being factory reset essentially rendering the device unusable to me. The device initially came with a lock code that I didn't know, so I decided to factory reset it from the recovery. However, thanks to Androids latest and greatest security updates, the tablet requires me to log in using the previous owner's information during the initial set up screen, which I do not know.
Now I tried getting support from Samsung but they can't remotely assist me without me first having access to the tablet. I'm a student who has just started classes and I really need this tablet in order to take notes in class so I don't want to wait to ship it out anywhere, which is why I came here. If anyone can assist me with this delima I'd appreciate it a lot.
I love the fact that Android is building itself to protect user's products with these new security features, but it sucks when legitimate consumers get stuck in the middle. I'm more than willing to prove my purchase if necessary.
The tablet has a model number of SM-T580 and it's running Android 6.0.1 Marshmellow

sm-t580 same problem
Arguntom said:
There currently doesn't appear to be a forum for this product so I'm going to ask this question here.
I recently purchased a used version of the 2016 version of the Galaxy Tab A 10.1 2016 model off of Amazon, and the tablet came without being factory reset essentially rendering the device unusable to me. The device initially came with a lock code that I didn't know, so I decided to factory reset it from the recovery. However, thanks to Androids latest and greatest security updates, the tablet requires me to log in using the previous owner's information during the initial set up screen, which I do not know.
Now I tried getting support from Samsung but they can't remotely assist me without me first having access to the tablet. I'm a student who has just started classes and I really need this tablet in order to take notes in class so I don't want to wait to ship it out anywhere, which is why I came here. If anyone can assist me with this delima I'd appreciate it a lot.
I love the fact that Android is building itself to protect user's products with these new security features, but it sucks when legitimate consumers get stuck in the middle. I'm more than willing to prove my purchase if necessary.
The tablet has a model number of SM-T580 and it's running Android 6.0.1 Marshmellow
Click to expand...
Click to collapse
hey I have a sm-t580 tablet I did a hard reset on & after flashing with oden all i ever get is just the welcome screen & wifi-agreement & lastly a screen asking me to log in to google which i cannot do & i get a 24 hour message but I might have tried logging in to google in the 20th hour instead of after exactly 24 hours- anyway what else can I do to use this tablet---when i plug in mini usb cable I see my Tab A 6 (2016) I can add any files to the tablet per my PC. But I'm yet to see a colorful screen with pre installed apps- HELP--- I was told that TWRP might help but I am unsure If & how to use. I used oden & clicked 'Ap' slot-passed--
can't see or find-get to home screen or any files or folder without my PC being hooked up to it. it is like the home screen & the pre installed app are hidden or not there-Help!

Related

4.2.2 made the device impossible to use

I'm not even kidding, everything takes a good 10 seconds to open. I can't scroll through settings because it takes 3 seconds to register my swipe.
It's a family members tablet and it has never been rooted, or flashed any custom ROMs. The 4.2.2 update came from Samsung and ever since then they've been complaining to me about how slow it is.
I'm having the same problem when trying to clear the cache through recovery - the dead android and 'error'!
I do NOT want to flash a new ROM because it involves resetting all apps and settings back to how they used to be. The owner hardly has any idea how to use it, so any changes will just freak them out.
Is there anything I can do to fix this thing?
eKulzz said:
I'm not even kidding, everything takes a good 10 seconds to open. I can't scroll through settings because it takes 3 seconds to register my swipe.
It's a family members tablet and it has never been rooted, or flashed any custom ROMs. The 4.2.2 update came from Samsung and ever since then they've been complaining to me about how slow it is.
I'm having the same problem when trying to clear the cache through recovery - the dead android and 'error'!
I do NOT want to flash a new ROM because it involves resetting all apps and settings back to how they used to be. The owner hardly has any idea how to use it, so any changes will just freak them out.
Is there anything I can do to fix this thing?
Click to expand...
Click to collapse
You can root it and then try installing agni kennel from recovery
Sent from my GT-P3100 using Tapatalk
eKulzz said:
I'm not even kidding, everything takes a good 10 seconds to open. I can't scroll through settings because it takes 3 seconds to register my swipe.
It's a family members tablet and it has never been rooted, or flashed any custom ROMs. The 4.2.2 update came from Samsung and ever since then they've been complaining to me about how slow it is.
I'm having the same problem when trying to clear the cache through recovery - the dead android and 'error'!
I do NOT want to flash a new ROM because it involves resetting all apps and settings back to how they used to be. The owner hardly has any idea how to use it, so any changes will just freak them out.
Is there anything I can do to fix this thing?
Click to expand...
Click to collapse
Root it and install an app called seeder .
It makes 4.2.2 super fast ..
Greetings;
Either it was a terrible custom Rom, or you didn't flash it properly.
If you wan't it to work properly consider that you will have to Backup your Applications; their Data and your Contacts as well if they are not syncronized with your Gmail Account.
Perform a "Clean Flash" whenever you Flash a Rom to prevent Issues, and use Odin (for PC - Never Odin Mobile) for such "Clean Flash).
Also Consider Researching Before Doing any Operation you are not familiar with.
What you should try:
0) Backup your Apps & Data;
1) Boot your Device under Recovery;
2) Under Recovery:
- Perform Factory Reset
- Clean Cache
- Reboot into Download Mode
3) Open Odin, under PDA Load you Stock Rom [MD5 file] (to revert your Device Settings to Stock).
4) Under Odin: Considering your Device is Recognized, Press Start.
Do NOT Disconnect USB Cable until Odin Displays "PASS" Message.
5) Reboot into " Download Mode " to Flash ClockWorkMod Recovery or CF-Root (or your Fav. Recovery).
6) Once Completed, Boot your Device into Recovery and Perform " Factory Reset ".
7) Test your System.
Let me know how it went.
Best Regards,
Richard
Any Joy
eKulzz: Did you have any success with the above suggestions? I am in exactly the same boat. I inherited the device (Galaxy Tab 2 10.1 5113 16gig) from a family member. I am not really sure precisely when it started to suck so bad....I am assuming, based on the internet posts, that it happened as a result of the 4.2.2 upgrade. It is taking literally minutes in some cases to load a web page. Flipboard is particularly bad. I have cleared cache, uninstalled or disabled every app the tablet will allow, done a full revert to factory, and nothing works. My wifi throughput goes down to miniscule rates (5, 10 , 15 kbps), although once in a while, for larger objects it will jump up to 5 or 10 mbps....so I know it can do it!). I have done IP traces, thinking it might be my internet provider, but the delays are after the TCP/IP response is returned. It seems to peg the CPU and wander off for 10 or so seconds, and then proceed to do the next TCP/IP request.......so if a page has lots of content, it can take minutes to load.
I am at the point that I either throw it away, try to revert to the original android version the tab was delivered with, or possibly go the other way and instally cyanogenmod, in which case it would be interesting to know the best version of android to install on this device, based on other people's experiences.
It is so amazing that this can happen....and it doesn't seem like an isolated case....the vendor just seems to have effectively bricked a major part of their customer base, and won't admit or do anything about it. You can be sure my next purchase will not be Samsung!
However, in Samsung's defence, almost the same thing happened with my Nexus 7 2012 WIFI tablet. The android 5.1 upgrade has made it almost as bad as the Samsung. I wasted days following threads and screwing around, but only achieved minor gains...it is still not really usable. Again, no mea culpa from Google.... I find it amusing that there is such furore when a new release of android comes out and there is such outrage if peoples devices are not supported, or not upgraded fast enough. My point of view now is that I don't want to see an upgrade on any device I have that is working acceptably.....I think there is such pressure from users for upgrades that the vendors are not testing enough and not asking themselves if the upgrade is actually improving usability for the device....
Rick
Have you tried downgrading?
Go sammobile website, Download the Rom version for your device, and follow the procedures i wrote previously.
(Dont forget to erase cache(s)).
Also check for flash counter. You may need to reset it.
Let me know how it went - with detailed info.
Best regards;
Richard
Tried Downgrade
rgxHost said:
Have you tried downgrading?
Go sammobile website, Download the Rom version for your device, and follow the procedures i wrote previously.
(Dont forget to erase cache(s)).
Also check for flash counter. You may need to reset it.
Let me know how it went - with detailed info.
Best regards;
Richard
Click to expand...
Click to collapse
I gave it a try. Got stymied with the USB drivers. I installed them, but the PC (windows 10) will not recognize the USB device, so Odin does not see the tablet.
I got the drivers from the Samsung web site, and also tried another set, but no luck. I am pretty sure they are the correct drivers...., and were installed successfully, so I am not sure whether it is a Windows 10 thing or a driver problem. The PC sees the device when you plug it in and remove it, but reports it as an unrecognized device. I tried re-booting the PC, just in case.
Anyway....it has pretty well stopped me in my tracks.
Rick
Update
Rickster22 said:
I gave it a try. Got stymied with the USB drivers. I installed them, but the PC (windows 10) will not recognize the USB device, so Odin does not see the tablet.
I got the drivers from the Samsung web site, and also tried another set, but no luck. I am pretty sure they are the correct drivers...., and were installed successfully, so I am not sure whether it is a Windows 10 thing or a driver problem. The PC sees the device when you plug it in and remove it, but reports it as an unrecognized device. I tried re-booting the PC, just in case.
Anyway....it has pretty well stopped me in my tracks.
Rick
Click to expand...
Click to collapse
Update: Tried installing the USB drivers from Samsung on a 32 bit windows XP netbook I had lying about. Same result. The tablet is reported by the OS as an "unrecognized device" when I plug it in, and Odin does not see it.
I guess it could be my cable....but it is the only one I have, and since Samsung uses a non standard cable, I would have to buy a new one to find out. I definitely am not going to do that....talk about good money after bad. I have spent about 10 hours on this.
Interestingly, I ran into a guy at a party last night that is experiencing the same slowness on a galaxy tab 2 7" . Seems too coincidental! We were wondering if it could be related to slow SD ram with bad memory locations degrading over time, and possibly a change in android 4.2.2 garbage collection or memory management.
I think the outcome of this is that Samsung is an undependable vendor, that I don't want to invest any more time or money in. No future product I purchase will be from them.
Rickster22 said:
Update: Tried installing the USB drivers from Samsung on a 32 bit windows XP netbook I had lying about. Same result. The tablet is reported by the OS as an "unrecognized device" when I plug it in, and Odin does not see it.
I guess it could be my cable....but it is the only one I have, and since Samsung uses a non standard cable, I would have to buy a new one to find out. I definitely am not going to do that....talk about good money after bad. I have spent about 10 hours on this.
Interestingly, I ran into a guy at a party last night that is experiencing the same slowness on a galaxy tab 2 7" . Seems too coincidental! We were wondering if it could be related to slow SD ram with bad memory locations degrading over time, and possibly a change in android 4.2.2 garbage collection or memory management.
I think the outcome of this is that Samsung is an undependable vendor, that I don't want to invest any more time or money in. No future product I purchase will be from them.
Click to expand...
Click to collapse
Your guess is right, that's the cable issue, I have changed 3 cables already for my tab 2. I bought a cheap USB cable, and that worked same like the original one.(not suggesting you do the same)
Now, about the slowness, it's an every user issue who are on stock rom, yes, Samsung messed up things with ics/jb and a cheap emmc, but you can stop it before the bug hits the stock user and make the tab a hard bricked tab. few users have reported this already. they were on stock, never went custom, still their devices started slowing and eventually bricked or worse, rendered a read only device.
it's that time already, when I would want to see every tab user who are running on stock to take their tabs in their hands and start flashing the custom rom before the tab hits the brick. Good Luck
billysam said:
Your guess is right, that's the cable issue, I have changed 3 cables already for my tab 2. I bought a cheap USB cable, and that worked same like the original one.(not suggesting you do the same)
Now, about the slowness, it's an every user issue who are on stock rom, yes, Samsung messed up things with ics/jb and a cheap emmc, but you can stop it before the bug hits the stock user and make the tab a hard bricked tab. few users have reported this already. they were on stock, never went custom, still their devices started slowing and eventually bricked or worse, rendered a read only device.
it's that time already, when I would want to see every tab user who are running on stock to take their tabs in their hands and start flashing the custom rom before the tab hits the brick. Good Luck
Click to expand...
Click to collapse
Thanks very much for your feedback....nice to know I am not alone, and not losing it! If it is happening to all Samsung Tab 2 users, and the product is basically destined to become useless after a few years of use, and Samsung did not warn users of this limitation when they purchased.....seems like the kind of thing class actions are made of!
As a newbie, I would like to clarify your comments a bit to make sure I end up doing the appropriate thing. When you say that every Tab user should start flashing the custom ROM, I assume you are not talking about the Samsung provided ROMS for 4.1.1 (P5113UECLK7_P5113XACCLK7_XAC) or an updated Samsung 4.2.2. It sounds like doing that will not resolve the issue. Are you talking about Cyanogenmod? and if so, what version of Cyanogenmod and Android OS would be appropriate? .........I wouldn't mind giving it one more kick at the cat, if someone knowledgeable says there is a little glimmer of light at the end of the tunnel!
Thanks for your assist!
Rick
Rickster22 said:
Thanks very much for your feedback....nice to know I am not alone, and not losing it! If it is happening to all Samsung Tab 2 users, and the product is basically destined to become useless after a few years of use, and Samsung did not warn users of this limitation when they purchased.....seems like the kind of thing class actions are made of!
As a newbie, I would like to clarify your comments a bit to make sure I end up doing the appropriate thing. When you say that every Tab user should start flashing the custom ROM, I assume you are not talking about the Samsung provided ROMS for 4.1.1 (P5113UECLK7_P5113XACCLK7_XAC) or an updated Samsung 4.2.2. It sounds like doing that will not resolve the issue. Are you talking about Cyanogenmod? and if so, what version of Cyanogenmod and Android OS would be appropriate? .........I wouldn't mind giving it one more kick at the cat, if someone knowledgeable says there is a little glimmer of light at the end of the tunnel!
Thanks for your assist!
Rick
Click to expand...
Click to collapse
Yes, I meant Custom ROM(cynogenmod) and not stock official builds as they have fixed the trim related problem present with the old stock official ROMs, that's causing the slow downs and eventually causing the tab emmc card to die.
Check here for this emmc bug
http://wiki.cyanogenmod.org/w/EMMC_Bugs
that's one reason, cheap emmc is second (although both users have been hit with the emmc bug but c'mon a person who had never rooted or flashed a custom ROM on his tab ever got hit with this was very disappointing for stock users)
If you check other threads in help and troubleshoot you will see numerous users on stock having more brick issues than the custom ROM users. I have been here from long and have been watching over on all the issues. both have equal share of risks.
See this case here too
http://forum.xda-developers.com/galaxy-tab-2/help/gt-p3100-boot-loop-recovery-information-t3307456
So, if you're planning to choose custom ROMs, take a tour of the General sections for guides and Android development section for ROMS.
Most of the ROMs of our TAB 2 developer Android-Andi, CCD and tuxafgmur are fine and near stable(with updates) (don't go below KK versions)

galaxy tab active 2 problem

Good evening all, hope you are all having a happy holidays. I recently received a samsung galaxy tab active 2 (sm-t390), before I had the seller reset it, I made sure there wasnt a google account hooked up to it, he reset it and I went on my way, excited to play with my new purchase. When I get home, and try to get it through start up, when I get to the wifi screen, it tells me "Unable to sign into wifi ap An unauthorized factory Reset has been preformed on this device The sign in screen cannot be accessed. I talked to one of my friends about this, he said that I may need some kind of combination software for 7.1.2 but couldn't offer me any more advice. While I am not a professional, i used to repair smart phones and tablets and computers, and sometimes would have to reprogram a computer or ps4, so I have some general knowledge but if anyone could please explain a little better what I need to do to get this thing working again? It was supposed to be a gift for the wife and now it's late. Thank you in advance.
Sounds like you need to download kies and do an emergency recovery. I would at least start there.

(Need Help ;( Samsung Galaxy Tab 3 wifi only sm-T210R: Custom Rom help needed)

Hello!
I'm 15 years old and since I'm tech savvy and wanted to expand my skills, I wanted to install a custom rom like lineage OS, etc. My tablet is 8 years old and was given to me on Christmas of 2013, It has since been not used after 2015 and has been sitting in my dad's closet for 6 years(I know that's sad). He was about to throw it away since it has a very small crack on the side of the screen which only goes over the screen about 1cm. Yes it works fine but is slow for it's age as Samsung never released any more android versions since 4.4.2(kitkat). So all that I am asking for is some help from someone to walk me threw to install a compatible version of lineage OS. The tablet is already rooted with SuperSU, has a old version of twrp 2.8.0.0(The only one that works for the tablet) and I have bricked the tablet at least 2 - 3 times and unbricked it. The tablet doesn't connect threw for some reason even with usb debugging installed. It only connects when it's in download mode and connects to the computer on and off repeatly when the screen is off, so, I have to transfer my files via Bluetooth or wifi. Since I have fast wifi it's not a big deal but a waste of time. Like I said above, the tablet has shown it's age and I don't want to get a new one as that would be a waste of money, I have a ipad but that was for free when my dad got a phone upgrade. So when someone see's this post can you help me or show me how to install lineage OS or another custom OS? (If your gonna say go to youtube and google, yeah, I've done that and have came back with mounting errors, status 7 error, status 0, failed to update-binary stuff from zip etc. If your gonna say something about the update-binary...I've removed the checker line and went straight to the ui print or the mount like the websites and video's told me)
Anyway thanks for reading my long post lol. Please help I love this tablet
Flinnyd said:
Hello!
I'm 15 years old and since I'm tech savvy and wanted to expand my skills, I wanted to install a custom rom like lineage OS, etc. My tablet is 8 years old and was given to me on Christmas of 2013, It has since been not used after 2015 and has been sitting in my dad's closet for 6 years(I know that's sad). He was about to throw it away since it has a very small crack on the side of the screen which only goes over the screen about 1cm. Yes it works fine but is slow for it's age as Samsung never released any more android versions since 4.4.2(kitkat). So all that I am asking for is some help from someone to walk me threw to install a compatible version of lineage OS. The tablet is already rooted with SuperSU, has a old version of twrp 2.8.0.0(The only one that works for the tablet) and I have bricked the tablet at least 2 - 3 times and unbricked it. The tablet doesn't connect threw for some reason even with usb debugging installed. It only connects when it's in download mode and connects to the computer on and off repeatly when the screen is off, so, I have to transfer my files via Bluetooth or wifi. Since I have fast wifi it's not a big deal but a waste of time. Like I said above, the tablet has shown it's age and I don't want to get a new one as that would be a waste of money, I have a ipad but that was for free when my dad got a phone upgrade. So when someone see's this post can you help me or show me how to install lineage OS or another custom OS? (If your gonna say go to youtube and google, yeah, I've done that and have came back with mounting errors, status 7 error, status 0, failed to update-binary stuff from zip etc. If your gonna say something about the update-binary...I've removed the checker line and went straight to the ui print or the mount like the websites and video's told me)
Anyway thanks for reading my long post lol. Please help I love this tablet
Click to expand...
Click to collapse
Have you tried this los:
LineageOS 14 [UNOFFICIAL] [SM-T110/SM-T111/SM-T113/SM-T210/SM-T211]
LineageOS 14 [UNOFFICIAL] [SM-T110/SM-T111/SM-T113/SM-T210/SM-T211] LineageOS 14 for these devices [SM-T110/SM-T111/SM-T113/SM-T210] are expected to come out at around end of July! Till now you can stay up to date with our website Downloads...
forum.xda-developers.com
It seems that it is not finished.
Maybe you should flash another custom ROM.
See the index of your device here:
[INDEX] Galaxy Tab 3 7.0 - ROMs, Kernels, Recoveries, Themes, MODs [14th Dec '15]
TAB3 7in Announcements Thread centralization for different bits and pieces for all supported Tab 3 7.0 Variants: T110 / T111 / T210 / T210R / T211 / T217S / T217T Fell free to comment or pm if something need to be added, removed, replaced or...
forum.xda-developers.com

OnePlus 8 IN2017, T-mobile locked, stuck on Android 10, April 1, 2020 security update

This is my first post here and I’m not a phone expert, so apologies if I leave anything out or if this is a noob question.
I purchased a OP 8 from ebay that had a series of numbers floating on the bottom of the screen, which the seller thought could not be fixed. Before buying, I came across a post here from someone who bought a similar phone and fixed the issue, so I thought I’d give it a shot since I just started getting into phones and figured it would make a good trade in device.
Turned out the numbers were something called a PCB number, so I followed the steps in that post and fixed it using the MSM tool.
Thought I was home free, but now I can’t get the phone to update the OS at all. It’s stuck on Android 10, security patch level April 1,2020.
In the settings, it says:
Google Play System update: 2019-10
Build Number: 10.5.7.IN55CB
When I try to check for updates, it just says that the phone is up to date.
I haven’t done anything with the phone other than fixing the annoying watermark so it’s not logged in to a Google account or anything else.
My hope was to trade the phone in after fixing it, but I have a relative who is in need of a new phone and I’d like to make sure this one is fully functional before giving it to them.
Is there anything I can do to update the OS? I tried searching around but all I’m finding is generic info to hit the “check for updates” button lol
Appreciate any help and please let me know if I left out any important details.

How to upgrade Note 20 Ultra from...Android 5.1. Seriously.

I need help from someone a lot smarter than me. First time poster, but no stranger to rooting. (If I break some protocol, please correct me, I want to be a good citizen.)
Background (can be skipped)
I bought a Note 20 Ultra 5G (model #SM-N9860F) from a guy for a steal of a deal. Now I know why. Before buying we started it up and made a phone call, so I figured most everything else would be fine. Took it home and started messing with it, only to find it laggy and exhibiting other odd behaviors. So I went to check for updates before loading it up with my stuff.
But there was no Update button. I tapped "Software Info" and the next thing I saw made me read it three times. It showed, "Android version: 5.1."
Issues
So...
The phone functions but with lag and issues. SIM is recognized, then unrecognized. SIM cannot be used for data (though wifi is fine).
Not kidding, Kingo Root says it was able to root this Snapdragon phone. Root Checker Basic confirms it as rooted.
Using all the various key combinations posted all over the Internet, I cannot get into Download mode. I've tried for days.
Rebooting into Recovery shows Chinese options. (After many days of messing with it I finally found a way for it to show the English list...happy to share how I got there if anyone cares.)
The phone does connect to a Windows PC successfully via USB and can share files to internal and external memory.
Interestingly, the 500GB of internal memory only shows a fraction of it as available. Wondering if Android 5.1 just can't recognize that much space.
Bottom line
I am unable to get into Download mode. When I do get to where I think Download mode should be, the green Android guy is lying down with the words "No command" underneath. Therefore I can't use Odin, or a paid service, or Samsung Smart Switch...even tried the old Kies, since it has Android 5.1 on it. ALL of them require me to get into Download mode, and it just won't go.
Plan B?: I've heard repeatedly that rooting a Note 20 Ultra is (nearly?) impossible. Since multiple apps on my device insist I successfully rooted it, I was hoping I could use the TWRP app (it's installed) to flash something that could help. But I don't know what that would be, or if it would help at all. TWRP doesn't recognize the .zip, .tar, or any other files I've found and copied to the device. Maybe it's looking for a .img? I'm just not sure, and I don't even know what to look for.
Additional info
I've attached a few screen shots and photos.
I'd be ever so grateful for anyone's guidance. Again,
How can I get into Download mode? Seems that would get me back on the paths I know better.
And/or what can I flash using TWRP on what appears to be a rooted device? Would that even help?
Thank you!
kbtraveler said:
I need help from someone a lot smarter than me. First time poster, but no stranger to rooting. (If I break some protocol, please correct me, I want to be a good citizen.)
Background (can be skipped)
I bought a Note 20 Ultra 5G (model #SM-N9860F) from a guy for a steal of a deal. Now I know why. Before buying we started it up and made a phone call, so I figured most everything else would be fine. Took it home and started messing with it, only to find it laggy and exhibiting other odd behaviors. So I went to check for updates before loading it up with my stuff.
But there was no Update button. I tapped "Software Info" and the next thing I saw made me read it three times. It showed, "Android version: 5.1."
Issues
So...
The phone functions but with lag and issues. SIM is recognized, then unrecognized. SIM cannot be used for data (though wifi is fine).
Not kidding, Kingo Root says it was able to root this Snapdragon phone. Root Checker Basic confirms it as rooted.
Using all the various key combinations posted all over the Internet, I cannot get into Download mode. I've tried for days.
Rebooting into Recovery shows Chinese options. (After many days of messing with it I finally found a way for it to show the English list...happy to share how I got there if anyone cares.)
The phone does connect to a Windows PC successfully via USB and can share files to internal and external memory.
Interestingly, the 500GB of internal memory only shows a fraction of it as available. Wondering if Android 5.1 just can't recognize that much space.
Bottom line
I am unable to get into Download mode. When I do get to where I think Download mode should be, the green Android guy is lying down with the words "No command" underneath. Therefore I can't use Odin, or a paid service, or Samsung Smart Switch...even tried the old Kies, since it has Android 5.1 on it. ALL of them require me to get into Download mode, and it just won't go.
Plan B?: I've heard repeatedly that rooting a Note 20 Ultra is (nearly?) impossible. Since multiple apps on my device insist I successfully rooted it, I was hoping I could use the TWRP app (it's installed) to flash something that could help. But I don't know what that would be, or if it would help at all. TWRP doesn't recognize the .zip, .tar, or any other files I've found and copied to the device. Maybe it's looking for a .img? I'm just not sure, and I don't even know what to look for.
Additional info
I've attached a few screen shots and photos.
I'd be ever so grateful for anyone's guidance. Again,
How can I get into Download mode? Seems that would get me back on the paths I know better.
And/or what can I flash using TWRP on what appears to be a rooted device? Would that even help?
Thank you!
Click to expand...
Click to collapse
Sounds like you got what you paid for, it's probably a fake Note20 Ultra.
From what I can tell, the model & build numbers conflict, they're from different models of the Note 20 Ultra, that's why I think it's a fake.
Even the model number doesn't look right, it has a hybrid Chinese/European model number........
KOLIOSIS said:
Sounds like you got what you paid for, it's probably a fake Note20 Ultra.
From what I can tell, the model & build numbers conflict, they're from different models of the Note 20 Ultra, that's why I think it's a fake.
Even the model number doesn't look right, it has a hybrid Chinese/European model number........
Click to expand...
Click to collapse
Hi Koliosis,
Yeah, thanks, that has crossed my mind, and that's why I posted those images. If it's fake it's a really good one, but I am aware I could have to chalk that up to experience.
Still, why in the world would a fake have Android 5.1 on it? And it works(-ish)! Isn't that still bizarre? Anything that can be done to force it into Download mode or to flash something with TWRP to at least get an OS from the modern era?
Thanks again...
kbtraveler said:
Hi Koliosis,
Yeah, thanks, that has crossed my mind, and that's why I posted those images. If it's fake it's a really good one, but I am aware I could have to chalk that up to experience.
Still, why in the world would a fake have Android 5.1 on it? And it works(-ish)! Isn't that still bizarre? Anything that can be done to force it into Download mode or to flash something with TWRP to at least get an OS from the modern era?
Thanks again...
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Click to collapse
There should be several threads/tutorials here that show how to flash firmware using Odin (& of course,includes how to get into download mode).
Before you try that out,have you tried to use Samsung's Smart Switch program on your PC?
Given the information you've posted,it's difficult to determine which model you have,which makes matters worse since we don't want to make a bad situation worse.
I'd start with the Samsung Smart Switch, hopefully it'll be able to determine the make of your phone & flashing stock firmware should be a breeze. (If it's indeed a genuine Samsung Device).
KOLIOSIS said:
There should be several threads/tutorials here that show how to flash firmware using Odin (& of course,includes how to get into download mode).
Before you try that out,have you tried to use Samsung's Smart Switch program on your PC?
Given the information you've posted,it's difficult to determine which model you have,which makes matters since we don't want to make a bad situation worse.
I'd start with the Samsung Smart Switch, hopefully it'll be able to determine the make of your phone & flashing stock firmware should be a breeze. (If it's indeed a genuine Samsung Device).
Click to expand...
Click to collapse
Yes sir, and that's my problem. I've rooted and changed ROMs on a dozen devices or more in the past (thanks to XDA!!), always using Odin. But this phone simply will not go into Download mode at all. Using every key combination I can find I either wind up with the Chinese recovery selections I mentioned or I get that "No command" screen with the Android lying on its back.
So far I've tried these PC apps:
Odin (several versions)
Smart Switch
Kies
FixPPO (https://android.imyfone.com/android-issues/android-no-command-error/)
DroidKit (https://www.imobie.com/android-system-recovery/fix-android-no-command-error.htm)
Some, like Odin and the paid options, require Download mode - which isn't working for me - so those apps can even tell I've plugged a phone into the USB port.
Just to put it out there, when the phone is booted into the OS and attach it to the PC, Windows recognizes it's connected but Smart Switch does not. That supports your point that it may not be a Samsung device, but I wondered if it could also have something to do with Smart Switch coming after 5.1 was old.
I just wondered if somebody who didn't know what they were doing somehow downgraded this phone to Android 5.1 before I accept it as a full loss. Still hoping...
kbtraveler said:
Yes sir, and that's my problem. I've rooted and changed ROMs on a dozen devices or more in the past (thanks to XDA!!), always using Odin. But this phone simply will not go into Download mode at all. Using every key combination I can find I either wind up with the Chinese recovery selections I mentioned or I get that "No command" screen with the Android lying on its back.
So far I've tried these PC apps:
Odin (several versions)
Smart Switch
Kies
FixPPO (https://android.imyfone.com/android-issues/android-no-command-error/)
DroidKit (https://www.imobie.com/android-system-recovery/fix-android-no-command-error.htm)
Some, like Odin and the paid options, require Download mode - which isn't working for me - so those apps can even tell I've plugged a phone into the USB port.
Just to put it out there, when the phone is booted into the OS and attach it to the PC, Windows recognizes it's connected but Smart Switch does not. That supports your point that it may not be a Samsung device, but I wondered if it could also have something to do with Smart Switch coming after 5.1 was old.
I just wondered if somebody who didn't know what they were doing somehow downgraded this phone to Android 5.1 before I accept it as a full loss. Still hoping...
Click to expand...
Click to collapse
Makes since you tried Kies (given the stated Android version).
Can you download/sideload any apps that may help identify the phone (& check for Knox 0x0) such as this one:
Phone INFO+ (SAM) - Apps on Google Play
All-in-one INFO and TOOLS for Samsung devices.
play.google.com
AIDA64 - Apps on Google Play
Hardware and software information utility for Android devices
play.google.com
I wish I had more to offer,it's been years since I've dealt w/a rooted Samsung (Note 5).
Hopefully,others will chime in & offer a solution.
FWIW,Definitely following this thread, I'm interested in how things work out, hopefully for the better.
Aah i made an account just to respond to you
i had an iPhone 7 Jet Black replica with android 5.1 once upon a time, same symptoms- 8GB actual storage but will show 128GB when connected to PC
So here are my two cents: These devices won't be recognized by samsung tools as they are not having motherboards made by samsung. I would recommend that you check actual specs from AIDA64 and you will find out which company has made the motherboard or device, mine had strange MediaTek processor though. And hopefully you will find some chinese websites where people are talking about how to flash firmwares in these phones but i recommend not to do that, i had to lose my device as it got bricked.
Well, that's exactly why I come here. I'd never come across that AIDA64 app, and I've attached screen shots. I've never heard of a "Kirin," but sure enough, it's Huawei. Dang it!
@priteshsolanki, hate to hear about your experience. Thanks for the heads up.
So...does Huawei have a Smart Switch equivalent, lol? And by the way, even if I got this working, would Huawei have enough hardware in this bugger to be able to listen in and send data back to Mother China?? I don't know how that kind of thing works...
kbtraveler said:
Well, that's exactly why I come here. I'd never come across that AIDA64 app, and I've attached screen shots. I've never heard of a "Kirin," but sure enough, it's Huawei. Dang it!
@priteshsolanki, hate to hear about your experience. Thanks for the heads up.
So...does Huawei have a Smart Switch equivalent, lol? And by the way, even if I got this working, would Huawei have enough hardware in this bugger to be able to listen in and send data back to Mother China?? I don't know how that kind of thing works...
Click to expand...
Click to collapse
This is strange, i think The AIDA64 app is being fooled here too! To find which company has made it, Its gonna be same experience as finding father of an orphan child which just had permanent memory loss
Its not Kirin, its not huawei.. why?-
So its showing ARMv7 32bit processor, which is definitely not Kirin 1020. because kirin 1020 is a high end processor itself too and uses 5nm technology and Cortex A78 architecture! (While yours is showing stone age 28nm with Cortex A7)
Then there is Platform MT6799. When i look up for that, its again showing totally different company- MediaTek chipset "Helio X30 (MT6799)" which is a deca core processor but what we got here in your details is a Quad core processor.
What we know about your processor:
- its Cortex A7 @1301 MHz and has 28nm manufacturing process
(can't be 5G at any cost)
- From above details it seems like an ancient processor which came out somewhere around 2012, probably thats why its running 5.1.
- The performance is equivalent to high end Android Jellybean device, but definitely not suitable for using in 2022
- The storage and RAM amount shown there are just to fulfill fantasies, dont expect it to be reliable. Its probably a 1 or 2GB Ram with 4 or 8GB storage.
- The software in the phone is really fantastic, i have never thought that a clone can be so perfect that even Apps like AIDA64 will have a hard time finding the facts!
Now coming to the main questions:
1) Can it be upgraded?
90% no based on research i have done in google, this phone is totally non existent for google. for remaining 10% you can expect the rom maker to contact you in DMs after seeing your thread here and offer you an upgrade lol
2) Should you use any file syncing tools with it?
Quick answer: Syncios app is your best bet to sync data between phone and back, but only luck can help you find actual firmware of the device
Slightly long answer: So according to our findings all these data shown in phone settings fake, and syncing apps back in 2011-12 i think its going to give you hard time finding a working one. Android 5.1 in todays time is not something you should be using as daily driver for sure. I suggest you to just treat it like a toy.
About my iPhone 7 back in the day, i bought that one for some 60USD but it was worth it, had some kind of apple music app which never required login but was able to stream any songs for free. so ive used that one out for music only.
I really wish there was a better way to put it, but you can try one last dry hope at needrom website to see if they have any details about this device.
kbtraveler said:
But there was no Update button. I tapped "Software Info" and the next thing I saw made me read it three times. It showed, "Android version: 5.1."
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Click to collapse
Like has been said, sounds like you got a fake, Software info is one of the first things I would have checked before buying, not after you have bought it and then start having issues. Unfortunately you only really have yourself to blame. like is quite often said if the deal "seems to good to be true" there are reasons why.
@samorgs60, you are very right. I've taken many chances like this one on many electronic devices, and to my recollection, this is the first time I got burned. It's kind of like speeding: I don't always obey the speed limit to the letter (number?), so in the past when I got what I believe was an unfair speeding ticket - I was accused of going faster than I was - I dealt with it my accepting it as a balance in the universe for all the times I should have been busted.
@priteshsolanki, what a catch! Wow. That is kinda amazing, and would explain why it has 5.1 on it. I'm actually astonished at the quality of the device in every way, other than the obvious.
So I hate to ask this, but...isn't it true that carriers (I won't mention mine by name here) make offers for value against a new phone if your current phone simply 1) turns on and 2) does not have a cracked screen? That kinda seems to describe what I've got right now. Not interested in misleading on purpose, but what is the likelihood this would qualify as a trade-in? If they took it initially, what's the likelihood of it coming back to haunt me (the carrier contacting me about it not being a Samsung)?
Really appreciate the help, guys!
It sucks that you got a fake. If you paid with PayPal or Credit, I'd file a claim/dispute and try to return for a refund. Carriers usually log the IMEI of trade ins and if it doesn't match the model or is blacklisted in any way, the trade will be denied.

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