Canadian Shield Recall Question - Shield Tablet Q&A, Help & Troubleshooting

Hey Guys, anybody in Canada who's done the recall program know if the delivery requires you to return it, or just to dispose of it instead, because i read somewhere its illegal to ship damaged L-ION batteries in Canada, any fellow Canadian's wanna help a brother out?

Mattzocrazy said:
Hey Guys, anybody in Canada who's done the recall program know if the delivery requires you to return it, or just to dispose of it instead, because i read somewhere its illegal to ship damaged L-ION batteries in Canada, any fellow Canadian's wanna help a brother out?
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Canuck here; can confirm that you're just supposed to dispose of the thing, not ship it back. If you install a custom ROM on it (or disable the kill switch first), you get two Shield tablets for the price of one. My wife has the new one, I'm using the old one.

Confirmed for Canada , in any country you can keep it If they did not ask for a credit card prior to shipping a replacement tablet then there's no way they could force you to return it anyway...
Some country require them to ship a return package but in most country since the carrier can not move a recalled lithium battery except by ground they prefer to see customer dispose of them

Related

Samsung Captivate in Canada

So it's getting close to Sunday, even some people were lucky enough to get them early. My question is, does anybody know of a place to order one of these that will ship to Canada? Other than waiting for them to show up on eBay?
Rad_Fishy said:
So it's getting close to Sunday, even some people were lucky enough to get them early. My question is, does anybody know of a place to order one of these that will ship to Canada? Other than waiting for them to show up on eBay?
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Click to collapse
Since bestbuy will carry it on sunday, you can PROBABLY buy it online and pay extra for the mailing.
So it's release day, my birthday, and I'm having no luck. I tried to get in on the Wal-Mart action this morning and failed cause I have a Canadian credit card which they wouldn't accept, which turned out ok since the canceled orders anyways. Next I tried Best Buy, they were willing to sell me on for $500 but I had to get it shipped to a US address first. I managed to find a cousin in the states who would accept it and then send it up to me, excellent. I called Best Buy up to order the phone and they told me they couldn't sell it off contract and that I would have to go to an AT&T store. I called back, got another agent and she informed me I could order the phone off contract. Just not now as they currently aren't shipping that phone and that I would have to go to a store and pick one up.
Does anybody know of any other online stores that are selling the Captivate today?

[Q] Motorola Repair Centre - Won't Ship Back

Hey guys,
So... I bricked my Atrix 2. Like, hard bricked it. Fortunately I am still under warranty. Motorola advised me to send it their repair centre to have it examined. Problem is, it's an Atrix 2, MB865. The phone is only manufactured in America. I'm in the UK. After talking to their customer service, they said if I ship it to them in America, they can't ship it back to the UK. Only a US address. I tried talking it over with Motorola UK, but they said that since they do not manufacture the phone I couldn't give it to them.
Anyone got any suggestions?
-Duzzii
Offer to pay return shipping, or include a pre-paid shipping label they can use to send it back. You'll need their cooperation on this.
Cooperation
post-mortem said:
Offer to pay return shipping, or include a pre-paid shipping label they can use to send it back. You'll need their cooperation on this.
Click to expand...
Click to collapse
Upon using the live chat for customer service, they've concluded by saying I need a US address for them to schedule and repair it. Thanks for the suggestion, I'll try on the phone tomorrow. Until then... are there any alternatives anyone can think of?
Did you buy it in the US?
The only other thing I can think of is that you have to have someone you trust to act as a mediator, perhaps for a fee. There's a risk you'll never get it, and they carry the risk of you telling the the item was lost/damaged.
post-mortem said:
Did you buy it in the US?
The only other thing I can think of is that you have to have someone you trust to act as a mediator, perhaps for a fee. There's a risk you'll never get it, and they carry the risk of you telling the the item was lost/damaged.
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Click to collapse
Bought it on Amazon.com, so it's from the US. The think is, it's still under Motorola's warranty. I would consider using someone as a mediator as I'm kind of out of options.
Did the seller ship it to the UK, or were you in the US when you bought it? If they shipped it to you, then contact the seller.
Seller
post-mortem said:
Did the seller ship it to the UK, or were you in the US when you bought it? If they shipped it to you, then contact the seller.
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Click to collapse
I purchased it from Amazon whilst being in the UK. I have contacted the seller, although it doesn't look like he intends to respond. I'm really out of ideas here...
I assume it's a 3rd party seller on Amazon marketplace. If they don't respond, I think you can contact Amazon directly, at least to put pressure on them to resolve the issue. If sellers behave like bad Craigslist artists, while selling on Amazon, it makes Amazon look bad. I would look into that avenue, 'cause you're running out of options.
Just came across something I'd never heard of, & remembered this thread. There's something called "Package Forwarding," and if you search online, there are loads of companies that do it. Mostly, it's for people who want to buy things from the US, & have it shipped abroad. You'll have to contact some of them to see if they'll fill your need.
Having no personal experience with any if them, though, I can't give any recommendations.
Hope you get this sorted out.
-- Sent from my TouchPad using Communities
post-mortem said:
Just came across something I'd never heard of, & remembered this thread. There's something called "Package Forwarding," and if you search online, there are loads of companies that do it. Mostly, it's for people who want to buy things from the US, & have it shipped abroad. You'll have to contact some of them to see if they'll fill your need.
Having no personal experience with any if them, though, I can't give any recommendations.
Hope you get this sorted out.
-- Sent from my TouchPad using Communities
Click to expand...
Click to collapse
Thank you so much, this seems like it could work. I found a website which allows me to have a physical US address. Only problem is, Motorola require a US phone number while submiting the repair form. I'll try and find a way to sort that out now.

Help needed importing a Samsung Relay to Germany

as i can see, most of us here went the G1 -> G2 -> Relay way.
unfortunatly i'm sitting here in germany where the Relay is not available. and all attempts importing one so far failed. amazon doesn't have it in stock, ebay sellers don't ship overseas etc.
Can anybody help me aquire such a phone? Either get me one and send it to me or point out a dealer that ships to germany?
Any help would be much appreciated.
Thank you.
kilr00y said:
as i can see, most of us here went the G1 -> G2 -> Relay way.
unfortunatly i'm sitting here in germany where the Relay is not available. and all attempts importing one so far failed. amazon doesn't have it in stock, ebay sellers don't ship overseas etc.
Can anybody help me aquire such a phone? Either get me one and send it to me or point out a dealer that ships to germany?
Any help would be much appreciated.
Thank you.
Click to expand...
Click to collapse
you have 3 options
1) negri electronics (they are trustworthy, i got my doubleshot from them)
2) canada gsm (never tried, and you gotta mail them to sort out the international shipping stuff before you order)
3) ebay
of course, going with ebay is the less expensive but the most risky option. i got my relay from ebay, i had to camp ebay.com for a while and message all the people that had a good auction open (try to stay away from fishy stuff that may be stolen or just a scam) and ask if they would ship oversea.
most of them do not, but some do, it's just a matter of patience.
keep in mind that you will have to pay the duties for importing goods, and they will probably be quite hefty, hovering around ~100€ if you go with a shop like negri electronics
Braccoz said:
you have 3 options
1) negri electronics (they are trustworthy, i got my doubleshot from them)
2) canada gsm (never tried, and you gotta mail them to sort out the international shipping stuff before you order)
3) ebay
of course, going with ebay is the less expensive but the most risky option. i got my relay from ebay, i had to camp ebay.com for a while and message all the people that had a good auction open (try to stay away from fishy stuff that may be stolen or just a scam) and ask if they would ship oversea.
most of them do not, but some do, it's just a matter of patience.
keep in mind that you will have to pay the duties for importing goods, and they will probably be quite hefty, hovering around ~100€ if you go with a shop like negri electronics
Click to expand...
Click to collapse
The main reason why ebay sellers don't ship overseas, is due to customs and shipping. USPS Express mail, is the only way you can ship internationally with tracking. But some countries simply won't allow those shipments.
And the hassle of dealing with problems if something goes wrong...
Sent from my Captivate Glide
thanks for the 2 shops. i will look into it
i do a lot of international trading via ebay, but rarely with the US. but do i get this straight: in a country as large as the United States there is just one carrier which offers sending insured parcels overseas??? hard to believe...
Sent from my HTC Vision using xda app-developers app
gtmaster303 said:
The main reason why ebay sellers don't ship overseas, is due to customs and shipping. USPS Express mail, is the only way you can ship internationally with tracking. But some countries simply won't allow those shipments.
And the hassle of dealing with problems if something goes wrong...
Sent from my Captivate Glide
Click to expand...
Click to collapse
this is incorrect information.
first of all, customs duties will be paid by the buyer when he receives the package. the seller won't even know how much will be paid.
second, you can ship overseas with any major courier like FedEx (i recommend), UPS, DHL and of course USPS which will then be handled by your local postal service.
about stuff going wrong (in the shipment phase) there isn't much if you pay with paypal and make sure the shipping is made via a trustworthy courier with a tracking number.
of course after you have got the phone, you'd be on your own if it has some problems but if you do it right the shipment shouldn't be that much of an issue
negri was out of stock so i just placed an order with canadagsm. camping ebay didn't work for me since i've already tried that one for some weeks.
as the story continues, i will post updates as others might be faced with the same situation
kilr00y said:
negri was out of stock so i just placed an order with canadagsm. camping ebay didn't work for me since i've already tried that one for some weeks.
as the story continues, i will post updates as others might be faced with the same situation
Click to expand...
Click to collapse
What about a service like SHIPITO?
I am from Czech Rep and have a luck that many of my colleagues are flying to US on regular basis but this service could be used just for this very special purpose.
@fantomex:
yeah.. i stumbled over services like that and i'm considering it.
about canadagsm: i wrote a couple of mails with them back and forth about shipping and conditions and after everything was sorted out i told them that i would like to order. no answer from them now for 2 days. seems like it's back to the drawing board. :-/
found an ebay-seller who's willing to ship to germany, but auction is still up for 3 days... and dunno how that will turn out.
anybody can suggest more online stores that will ship to germany? spend an hour or two torturing google and co but it's hard getting any results since search results are filtered by location. and i guess i cannot deny my german IP ^ ^
found a couple of phone stores but they were either out of stock of didn't have the Relay listed at all.
weird that canadagsm stopped responding. anyway negri has written on its site that it is on backorder, and that they usually ship backordered items within few work days (they probably will just buy a phone then unlock and ship it) so i think you can try and ask them.
if you wanna go the ebay way, make sure you buy a perfect (mint) condition phone, no bad imei, and that the seller will ship with tracking to you. (and, ofc, paypal payment)
yeah.. it's weird about canadagsm.. took them an hour to reply to the initial mail. but now: nothing. already re-sent the mail twice..
will contact negri when i get home since the phone on ebay dissapeared without a trace all of a sudden..
Sent from my HTC Vision using xda app-developers app
Hi
Ebay india has a sevice called 'global easybuy'. One can buy anything from ebay usa (irrespective of the seller ships internationally or not) and ebay will deliver to your doorstep. Shipping, customs etc charges are included at the time of payment and are quite nominal. Look for 'global easy buy' on ebay germany. Hope they have this service.
negri said: "we don't know. check our website for updates"...
i have found some forwarding services, but i don't feel to comfortable with it. none of them i ever heard of. don't consider it to be too safe at all with another anonymous person in the middle.
i'm on an ebay auction again atm which will end tomorrow. maybe i get lucky.
Sent from my HTC Vision using xda app-developers app
hint: *cough* jbidwatcher *cough*
I'll ship you one if you paypal me the funds and agree not to sue me if the post office loses it. PM me.
thanks for the offer, nardholio, but i've got lucky on ebay. cell was $305, shipping was $45 via usps... and other means of shipping were clearly un-affordable.
brand new and sealed... and locked ^ ^ but that should be the least problem
let's see what the custom fee will be...
5 days and it made it to san francisco so far.. i guess that's why they call it "snail mail" ^ ^
it's here up and running cm10.1
spent another 50eur on customs. but... worth it
Sent from my SGH-T699 using xda app-developers app
OX Mobile Spy
I personally still relatively tend to eBay shopping, everything went smoothly, you can try.

Warranty in the US for an International version of S6 ?

Hi!
Lets say I buy an international version of the S6 (SM920F) for example from the UK
How would the warranty play out if something were to malfunction ?
Would I have to return it to the seller (in the UK) for warranty repair/replacement, or can I turn it in to some kind of samsung repair center here in the US ?
Any of you guys have experience with something like this ?
I'm not interested in the Carrier bloated S6 versions
Thanks guys
Wondering the same. Figured I'd comment to bump. Not getting any clear, concise info from Google.
jorgenask said:
Hi!
Lets say I buy an international version of the S6 (SM920F) for example from the UK
How would the warranty play out if something were to malfunction ?
Would I have to return it to the seller (in the UK) for warranty repair/replacement, or can I turn it in to some kind of samsung repair center here in the US ?
Any of you guys have experience with something like this ?
I'm not interested in the Carrier bloated S6 versions
Thanks guys
Click to expand...
Click to collapse
Well, I bought the Note 2 from Ebay when it came out and I ended up having some issues with it... The company I was working with was "BREED" and they were not the best but I did ended up getting the issue resolved. First you want to make sure that the seller is even going to issue you a warranty and stand by it, because technically it was voided as soon as it was delivered in the US. There are some companies that will facilitate the transportation so that it can get sent to them, and then Samsung, wherever they may be (Mine was from Spain). The problem there is that you will be without a phone so as long as you don't care and have another phone then you are golden! Personally, I would get a 3rd party warranty and be done with it! No worries and no problems if something does end up happening... :good: BTW: I have used Squaretrade for several warranties and my daughter has broken 2 different iPads!! All they do is make you send them your original receipt and if they can't fix the damage or problem then they cut you a check, and can even throw it in your PayPal account 4 you! The last claim was about 6 months ago and they cut me an $800 check within 5 business days! Top notch IMO!

USA customs duty (if any) when getting phone from HongKong

Hello folks,
I was wondering if US customs hassled anyone when getting phone from HongKong/China through ebay or GearBest.
I am considering some off brand phone. I am not too sure yet if I will get it from Hong Kong or China or through which website. I would like to know if anybody paid more than what was asked at the respective website later due to the customs or something else. Every website says, there 'may' be an additional charge but other things I have gotten, have never been asked for anything more, but this is the first time getting a phone or such electronic device.
Many thanks in advance.
Try this
fuzzychicken said:
Hello folks,
I was wondering if US customs hassled anyone when getting phone from HongKong/China through ebay or GearBest.
I am considering some off brand phone. I am not too sure yet if I will get it from Hong Kong or China or through which website. I would like to know if anybody paid more than what was asked at the respective website later due to the customs or something else. Every website says, there 'may' be an additional charge but other things I have gotten, have never been asked for anything more, but this is the first time getting a phone or such electronic device.
Many thanks in advance.
Click to expand...
Click to collapse
Hi there,
Of course there will be an import charge of every things that gets posted outside the country. However you can buy the phone and then choose DHL and they will cover the import charge too. But there won't be any hidden charges as far as I know.
KIBS2173 said:
Hi there,
Of course there will be an import charge of every things that gets posted outside the country. However you can buy the phone and then choose DHL and they will cover the import charge too. But there won't be any hidden charges as far as I know.
Click to expand...
Click to collapse
Thank you.
Do you have personal experience with this?
I ask because this is not the first order for me that is getting shipped from China or HK. As a matter of fact, some orders have been way more expensive than this and large in size but never have I been charged any customs duty. None of my orders were electronics though, hence I am curious.
With regards to DHL, again do you have experience of this? I don't know why a carrier would pay the customer's customs duty.
Try this
fuzzychicken said:
Thank you.
Do you have personal experience with this?
I ask because this is not the first order for me that is getting shipped from China or HK. As a matter of fact, some orders have been way more expensive than this and large in size but never have I been charged any customs duty. None of my orders were electronics though, hence I am curious.
With regards to DHL, again do you have experience of this? I don't know why a carrier would pay the customer's customs duty.
Click to expand...
Click to collapse
Hi there,
well I bought a phone from the UAE and I had to pay a VAT AT IMPORT 30.31 and an advanced payment 14.50 which a total of 44.81 .
so I was reading my old receipt it said and I quote " the value of the goods and freight must exceed 22 euro in order for VAT to be applied by Customs.
so basically each country has their own importing charge and in Ireland it is 23%. You can find more Details on the DHL website itself and also on any Delivery Service Website.
fuzzychicken said:
Hello folks,
I was wondering if US customs hassled anyone when getting phone from HongKong/China through ebay or GearBest.
I am considering some off brand phone. I am not too sure yet if I will get it from Hong Kong or China or through which website. I would like to know if anybody paid more than what was asked at the respective website later due to the customs or something else. Every website says, there 'may' be an additional charge but other things I have gotten, have never been asked for anything more, but this is the first time getting a phone or such electronic device.
Many thanks in advance.
Click to expand...
Click to collapse
No, no hassle that I know of.
Sent from my LGL84VL using Tapatalk
Try This
Droidriven said:
No, no hassle that I know of.
Sent from my LGL84VL using Tapatalk
Click to expand...
Click to collapse
Hi there,
I will give you an example if you seen the youtuber EVERYTHINGAPPLEPRO he gets his fake iPhones and fake Samsungs from aliexpress and they are all from china and packed by DHL so no there won't be any hassle. EVERY DELIVERY SERVICE CHECK THE CONTENTS THROUGH X-RAY AND SEE IF THERE IS ANY DANGEROUS STUFF IF THERE IS THE COUNTRY WILL REJECT THAT ITEM AND SEND IT BACK TO THE SENDER. HOWEVER SINCE ITS AN ELECTRONIC DEVICE THERE WONT BE ANY PROBLEM

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