An employee had to get his phone replaced and everything updated when you logged into Google Play. Only app that did not download was Dropbox. Play says his phone is not compatible. Not sure why. It's running 4.4.4, which isn't an issue for Dropbox. I had him clear out Play Services data and cache and Play Store data and cache, but that still did not work.
Any thoughts? Everything is stock by the way.
4.4.4 Kitkat is two years old. Any reason he's not on Marshmallow 6.0.1 which was released July 2016 for the XT1225? Even if he has XT1250, he should be on Lollipop 5.0.2. He does have Moto Maxx XT1225 or XT1250, right? If not you're in the wrong forum.
No, I don't know why Dropbox isn't working on 4.4.4, but you can go to APK mirror to get current and older versions of the Dropbox APK and install it manually. You will have to allow app installation from unknown locations in Security settings. Still, newer version of firmware might solve his Google Play issue.
Related
I tried to install the GPE rom on my bootloader locked verizon moto g this caused the device to show invalid system image at startup, after many failed attempts I was able to restore by upgrading to android 4.4.4 through Motorola device manger.
Now when I open Google Play it says "no connection, retry"
When I launch hangouts it says "Couldn't sign in because we couldn't reach Google. Try again."
If I try to enable Google Now "Google now requires location services which are not available" (location is on high accuracy)
I think the problem could be due to the fact that I bought and used the moto g in the US but now I am in Russia.
I tried most of the usual fixes for Google play services, none work and tried factory restore (I can't do the ones that require root, no root for 4.4.4)
Does anyone know a possible solution including downgrading?
whymoo said:
I tried to install the GPE rom on my bootloader locked verizon moto g this caused the device to show invalid system image at startup, after many failed attempts I was able to restore by upgrading to android 4.4.4 through Motorola device manger.
Now when I open Google Play it says "no connection, retry"
When I launch hangouts it says "Couldn't sign in because we couldn't reach Google. Try again."
If I try to enable Google Now "Google now requires location services which are not available" (location is on high accuracy)
I think the problem could be due to the fact that I bought and used the moto g in the US but now I am in Russia.
I tried most of the usual fixes for Google play services, none work and tried factory restore (I can't do the ones that require root, no root for 4.4.4)
Does anyone know a possible solution including downgrading?
Click to expand...
Click to collapse
try editing the hosts file using root explorer..
whymoo said:
I tried to install the GPE rom on my bootloader locked verizon moto g this caused the device to show invalid system image at startup, after many failed attempts I was able to restore by upgrading to android 4.4.4 through Motorola device manger.
Now when I open Google Play it says "no connection, retry"
When I launch hangouts it says "Couldn't sign in because we couldn't reach Google. Try again."
If I try to enable Google Now "Google now requires location services which are not available" (location is on high accuracy)
I think the problem could be due to the fact that I bought and used the moto g in the US but now I am in Russia.
I tried most of the usual fixes for Google play services, none work and tried factory restore (I can't do the ones that require root, no root for 4.4.4)
Does anyone know a possible solution including downgrading?
Click to expand...
Click to collapse
I did the same thing as you tried to update to a GPE rom on my locked bootlader verizon moto g. How did you fix it?
Hi,
I have a Moto G (1st Gen - 2013). Its the stock software and I have not rooted the phone. Recently, I updated my Google Play Services apk through Aptoide. Since then, I have been getting an error saying "Unknown issue with Google Play Services" . I believe this is due to that update which is not compatible with my current software on the phone. ( I haven't got the lollipop update yet) . Now, there is a "rollback" option in Aptoide but that requires an re-install of the app. Since my phone isn't rooted, I am not able to downgrade the app.
What are my options now? How can I get my phone back to normal working condition? Any suggestions ?
HI all, i'm from Argentina, I have a lg g3 D850 at&t i think it is factory unlocked purchased in usa (does not have the logo of the company on the back, but at&t bloatware is present ). I know i will not update it via OTA because doesn't have an at&t sim, but I wonder if it is possible to download from the web to update the firmware sometime. Thank you !
solidcls said:
HI all, i'm from Argentina, I have a lg g3 D850 at&t i think it is factory unlocked purchased in usa (does not have the logo of the company on the back, but at&t bloatware is present ). I know i will not update it via OTA because doesn't have an at&t sim, but I wonder if it is possible to download from the web to update the firmware sometime. Thank you !
Click to expand...
Click to collapse
Not yet It will be everywhere once its relased.
lg g3 messed up gppgle play services when updated to lollipop
Hello okay i just made this account to ask this questionnow i have the lg g3 at&t variant and when i got it it was under android kitkat 4.4.3 i rooted this phone with stump root and then came along the update for android 5.0.1 lollipop idk if i did a noob move and updated but my root went away and when i try doing anything with google services including the play store it automaticly redirects me to the google play services and prompts me to lpg in pr make an account i go through the whole steps and it tells me connection error there is no error number it just kicks me off i used to have an issue with play store with kit kat but using the root explorer i would add a # in the parent folder under data and my play services comes back now i dont have google services or root and im on android 5.0.1 is there anything i can do? Its kernal 4.3.0
Thanks for the help..
Hi fellows,
I have a Moto E LTE (surnia) with official Motorola ROM (6.0).
Actually, Google Play Store gets stuck at version 6.9.21.G while latest version is 7.0.17.H (according to apkmirror.com).
At the same time, Google Play Services gets stuck at 9.6.83 version while latest is 9.8.41 (according to apkmirror.com). While Google Play Services is mainlained with latest version (9.6.83).
Now, I have some questions:
1- Why am I in this situation?
2- Can I manually upgrade to the latest versions?
3- What happens if I switch to CM that already has got (OpenGapps in reality...) latest versions?
thank you
PS: I have already tried to clear data/cache, to remove my Google account and perform a factory data reset
Up
Am I in the wrong section?
UPDATE: version 9.8.41 of Google Play Services is wear-specific, so no: Google Play Services is already updated to the latest version available, but not the Play Store...
Anybody know what the update is? I just got the notice.
Installing it now but not sure what it is yet.
Just finished installing. Looks like it is just another batch of security updates.
Android Version 6.0
Security Patch Level 2017-01-01
Build Number MRA58K
Software Version h90021y
edit: ahh beat me to it.
Ok thank you for the information.
maybe AT&T is trying to kill it
think it just a sign we not getting nougat or root so began shopping for new phone.
I want to install it manually, does anyone have .tot or kdz of this new firmware? I don't even have a last H90021x @[email protected] always up to date with H90021w (I manually install it)
Just installed the update and now I'm getting errors that a lot of my apps need Google Play services and my Google Play store is no longer working. Great...
So now the location doesn't work in offline mode. F great when I am on vacation in a country with no network.